It service desk manager jobs in YorkCreate job alerts

Social network you want to login/join with: I am currently working with a brilliant established legal firm in central London who are looking for an passionate and euthanistic '1st Line Support Technician' to join their team on a permanent basis. The Successful Candidate must have at least 1 ye...

Head of Managed and Support Services Reports to: Board of Directors and Chief Executive Officer Role Overview The Head of Managed and Support Services is a senior leadership role responsible for shaping and executing our managed services and support strategy. You will lead a team of 20 ...

Who We Are Magnit is the evolution of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, int...

Job Title: IT Service Analyst - Second Line Support Location: Hybrid - Harrogate (main office), with regular travel to Leeds and Burnley Salary: Up to £30,000 + training & development Why Apply? Looking for a fast-paced, hands-on IT support role where no two days are the same? This permanent o...

We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. Collaborating with architects, security teams, test managers, and business stakeho...

You'll collaborate with the Academy SLT, IT Technicians, and Central ICT Team to ensure quality IT services that meet all SLAs. Step into the role of IT Service Manager and become the key problem-solver for desktop support at the Academies in your care. With the majority of our academies located ...

Additionally, you will be writing technical documentation and knowledge articles, and assisting the wider IT teams with preparation of hardware/software when necessary. We are currently looking for IT Service Desk Junior Analysts to join our team. Frasers Champion is a peer nominated scheme where...

As an IT Audit Assistant Manager- Service Audit Reporting within our Financial Services Business Risk Services (FS BRS) team you will:. Joining us as a IT Audit Assistant Manager- Service Audit Reporting within our Financial Services Business Risk Services (FS BRS) team, the. IT internal or exter...

We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new ...

The contract role would suit a candidate who has previously supported a multi-site business and is adept at prioritising and escalating IT issues efficiently. My client is looking to hire an experienced 2nd Line IT Contractor who has experience of working on a busy IT Helpdesk. Strong experience ...

Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service architecture and service management. Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customiz...

The 1st Line IT Service Desk Analysts will be the first point of contact for our clients' users & will be responsible for accurately logging incidents and attempting first time resolution where possible of IT issues. Experience in a similar IT service desk environment would be preferred and prev

Additionally, you will be writing technical documentation and knowledge articles, and assisting the wider IT teams with preparation of hardware/software when necessary. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Rec...

Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders• Ensure customer interactions are managed efficiently and effecti...

Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achievement against performance metrics such as SLAs, KPIs, KRIs, IT Controls etc. Service Now Reporting Skills with ability to extract data from Service N...

As the Programme Manager (NIS), you will lead a team of Senior Project Managers, Project Managers, and Analysts in planning and delivering a programme of IT projects covering Network Information Service, Infrastructure & Connectivity, and the Network and Information Systems Directive and Regulati...

The 1st Line IT Service Desk Analysts will be the first point of contact for our clients' users & will be responsible for accurately logging incidents and attempting first time resolution where possible of IT issues. Hays Specialist Recruitment Limited acts as an employment agency for permanent r...

Additionally, you will be writing technical documentation and knowledge articles, and assisting the wider IT teams with preparation of hardware/software when necessary. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought wi...

Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service architecture and service management. Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customiz...

We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. Leading end-to-end service transition activities for complex IT projects. Coordina...

Service Now Reporting Skills with ability to extract data from Service Now, analyse and summarise service performance overview in report/ scorecard. Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achiev...

Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information. Don't miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Tracking & prioritising workload with managements help.

Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customizing and using reporting for insights. Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service...

Key Skills - Service Transition Management Leading end-to-end service transition activities for complex IT projects. We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both ...

We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. Coordinate with IT Security to complete all required health checks and security va...

To be able to make the most of it you need to live and breathe our principles: - Think without limits - Think fast, think fearlessly, and take the team with you - Own it and back yourself - Own the basics, own your role and own the results - Be relevant - Relevant to our people, our partners and ...

Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achievement against performance metrics such as SLAs, KPIs, KRIs, IT Controls etc. Service Now Reporting Skills with ability to extract data from Service N...

Job Title: IT Sourcing & Relationship Manager Location: Leeds | Hybrid (1 day per week in the office) We're excited to be working with a fast-scaling HealthTech company that’s stepping into a new chapter of techniology innovation and investment. Familiarity with frameworks such as ITIL, COBIT

Additionally, you will be writing technical documentation and knowledge articles, and assisting the wider IT teams with preparation of hardware/software when necessary. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought wi...

Job Title: IT Sourcing & Relationship Manager Location: Leeds | Hybrid (1 day per week in the office) We're excited to be working with a fast-scaling HealthTech company that’s stepping into a new chapter of techniology innovation and investment. Familiarity with frameworks such as ITIL, COBIT

With a focus on planning, providing excellent day to day IT support and ensuring reliable and secure IT systems for our schools, the ideal candidate will have undertaken qualifications like Comptia A+ or equivalent and possess at least one year of IT experience supporting education institutions a...

Service Now Reporting Skills with ability to extract data from Service Now, analyse and summarise service performance overview in report/ scorecard. Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achiev...

Service Now Reporting Skills with ability to extract data from Service Now, analyse and summarise service performance overview in report/ scorecard. Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achiev...

Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customizing and using reporting for insights. Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service...

We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. Leading end-to-end service transition activities for complex IT projects. Collabor...

Additionally, you will be writing technical documentation and knowledge articles, and assisting the wider IT teams with preparation of hardware/software when necessary. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought wi...

Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customizing and using reporting for insights. Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service...

The contract role would suit a candidate who has previously supported a multi-site business and is adept at prioritising and escalating IT issues efficiently. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of tempo...

Additionally, you will be writing technical documentation and knowledge articles, and assisting the wider IT teams with preparation of hardware/software when necessary. As part of the role you will be taking responsibility of IT support queries that come from our Head Office, Warehouses and Retai...