It service desk manager jobs in IlkestonCreate job alerts

This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and

This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Contribute to the iden

This role is responsible for ensuring high-quality service delivery, operational stability, and continuous improvement across business-critical services. Manage day-to-day service operations for the retail client, ensuring service stability, reliability, and performance. Identify and drive opportuni

Service Delivery Manager at N Consulting LtdJob Title: Service Delivery ManagerLocation: London, UKWork Mode: Hybrid 3 days weekly from officeDuration: 6 monthsService Delivery Manager:More than 10 years in IT infrastructure of which 2 plus years directly working with customer and should have wo

We're recruiting an experienced Lead IT Service Delivery Manager on behalf of our leading utilities client to oversee the delivery, performance, and continual improvement of IT services across a complex, regulated organisation. You will lead a team of Service Delivery Managers responsible for ensuri

Seeking an experienced IT Service Manager to ensure the reliable performance of vital digital services for millions of users. Offers competitive salary, pension, hybrid work, and flexible hours.

Seeking an IT Service Design Manager to shape Service Management within IT Operations, focusing on ITIL Service Design. Offers competitive pay, pension, and flexible working.

Seeking an experienced IT Service Delivery Manager to oversee the UK IT Service Desk team, manage ITIL principles, and contribute to Digital Transformation and AI adoption strategies.

Manages daily business operations and support services, including task allocation, KPI management, reporting, and problem analysis.

Demonstrate excellent verbal, written and interpersonal communication skills, with a strong emphasis on excellent customer service. This is an exciting time for our national Diagnostic Imaging service. You can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as f

Financial services, Product Owner, Product Manager, Business Analysis, Requirements Gathering, User Stories, UX, Project Management. Be an experienced Senior / Lead Business Analyst who has moved into a Product Owner / Product Manager role. Excellent customer-facing skills (as you will liaise with c

Working closely with internal UK-based teams to maintain smooth service delivery. A calm, confident communicator who is able to support users with empathy and clarity. Fully Remote | IT Service Provider.

The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs.

At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives. Alternative Titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer. Mana Resourci

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. It's an exciting opportunity to work alongside Fortune 100 organisations and make a key impact across the business. We have a great opportunity for a talented Project Manager to join an ambitious S

We are looking for a project manager with experience of managing and leading network security projects over three key network security projects as part of a major cybersecurity programme. This is a rare and exciting opportunity for a seasoned Network project manager to join a growing organisation an

A successful West London business is currently looking for an experienced Digital Product Manager to join its IT function. This exciting new role will focus on digital application management and managing a team to deliver enhancements and future automation based on business needs. Working with 3rd

This is a Monday to Friday position, normal office working hours with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from in order to build your career. Our client pri

The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs.

We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. The Service Coordinator is responsible for the care delivered, demonstrating critical thinking and skills in the management of c

Candidates must be eligible for security clearance, based in the UK and either British Citizens or have lived & worked in the UK for a minimum of 5 years. You will join a team of experienced technical customer account managers with the aim to troubleshoot technical queries, improve process, technolo

This full-time role offers the opportunity to support three vibrant school sites, providing hands-on technical support and contributing to the smooth running of classroom and administrative IT systems. Ensure consistent IT service delivery across multiple sites. Familiarity with MS365, Google Suite/

An exciting opportunity has arisen for an IT Procurement Category Manager to join a leading organisation known for its commitment to innovation and excellence. Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. At Gleeson Recruitm

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injur

The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs.

The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs.

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospital

We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. If its live it’s on, and we are the place to watch it. Oversee and supervise the kitchen team in the absence of the Kitchen Manager.

Proven track record of 2+ years in the hotel or hospitality industry, with prior experience in housekeeping. Assist with maintaining the property's presentation and hygiene standards, consistently meeting the company's high-quality benchmarks, inspecting all rooms, and assisting

The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs.

This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within Unified Comms, Telecoms or Contact Centre services. You will work both independently and in concert with Sales, Technical Support, Professional Servi

Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predi