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If you’ve also worked in the following roles, we’d also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer. We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer

A global retail company in Greater London is looking for a Junior Tech Support Analyst to provide first-line IT support across Retail and Corporate environments. This entry-level role emphasizes learning and development in a fast-paced technology environment, with responsibilities including troubles

The position offers a competitive benefits package and opportunities for professional development in a fast-paced environment. Ideal candidates will have experience in IT support, knowledge of ITIL processes, and strong communication skills. A leading insurance technology firm in Greater London is s

This role combines IT support, data analysis, and technical development, requiring someone who can troubleshoot technical issues, manage IT assets, and work with data and code to support business insights and internal applications. We are seeking a highly analytical and technically skilled IT Suppor

In addition, the Support Analyst will work closely with the FIX teams in CLSA Pune, Hong Kong, and the US. The Lead Support Analyst will be part of the Global FIX Connectivity team, responsible for managing FIX connectivity requests from clients, vendors, brokers, and exchanges. Coordinate with infr

Position Description**### We are seeking a highly skilled, detail-oriented IT Support Analyst to join our UK Technology team. Familiarity with integration testing and working with geographically distributed teams. Assist in automation strategies for repetitive test scenarios where possible, especial

You will manage IT support activities, ensuring smooth operations and high compliance standards. A leading Prop-Tech company in the UK is seeking a skilled Service Desk Analyst to support internal systems. The ideal candidate will have ITIL V4 Foundation knowledge, experience in Microsoft 365, and s

With numerous opportunities to support charities and local initiatives close to our heart, you’ll be able to join us in making a real difference. With numerous opportunities to support charities and local initiatives close to our heart, you’ll be able to join us in making a real difference. To k

By proactively engaging with users, the IT Support Analyst helps improve confidence in IT systems, reduce repeat issues, and maximise the value of technology across the business. To provide high‑quality 1st and 2nd line IT support to business users, ensuring a consistent, responsive, and professio

A fantastic opportunity has arisen for a Senior IT Support Analyst to join our London based global law firm on a permanent basis. Senior IT Support Analyst - Permanent - London - £48,000 per annum. Collaborate with global and regional support teams to ensure seamless service delivery.

A travel service provider in the United Kingdom is seeking a Technology Support Analyst to provide end-user support and resolve technical issues for various technologies. The ideal candidate will have experience with 1st and 2nd line support, and knowledge of ITIL frameworks, Microsoft 365, and basi

A leading dairy company is looking for an IT Support Analyst to provide high-quality 1st and 2nd line support to users in Redhill, England. The role involves troubleshooting, user training, and maintaining IT service desk operations. This position offers a hybrid working model, allowing for two days

The firm offers a supportive environment with opportunities for continuous learning and improvement. This role involves being the first point of contact for tech support queries, managing incidents, and proactively monitoring requests. Candidates should have experience with Microsoft 365, a patient

Candidates should have over 3 years of experience in IT support, with strong troubleshooting skills and the ability to work within team environments. This is a full-time, onsite position for a 6-month contract, offering a chance to enhance your IT capabilities in a fast-paced environment. A consulti

Key responsibilities include resolving login issues, assisting with laptop initial setups, providing in classroom IT support, and ensuring that every request is effectively logged and managed. Graduate IT Support Analyst – Helpdesk – 6 week temp contract – Central London. Windows, 1st Line, IT

A blended IT Support and Training Analyst role within a well established professional services environment. IT Support and Training Analyst. Support IT and business change initiatives.

A leading European bank is seeking an Application Support Analyst to join their Front Office IT team. Key responsibilities include providing real-time support, monitoring systems, and performing troubleshooting across various applications. Applicants should have strong technical skills, particularly

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst to join its Professional Services team. Candidates should have a background in IT support, a passion for customer service, and the ability to thrive in a fast-paced environment. This position offers a hybrid work mod

This role involves assisting end users with common incidents and IT service requests, focusing on customer experience and technical skill development. The ideal candidate will have 0-2 years of IT support experience and a foundational knowledge of Microsoft Windows and Microsoft 365 applications. Op

Seek feedback and consider it, take responsibility to find positive outcomes and solutions. See every interaction with the customer as an opportunity to delight them and be comfortable using different platforms to communicate with them. This is a great opportunity to join the IT Service Desk team th

My client working within the education sector are currently looking for an IT Support Analyst where the primary function is to provide day to day support, help and guidance to all staff and students. At least three years in a technical support role, experienced in Windows architecture, M365, Active

This position offers the chance to work with cutting‑edge technologies, contribute to critical IT operations, and influence the stability and security of enterprise‑level systems. Are you an experienced Senior IT Support professional looking to step into a role where your technical expertise tru

The IT Support Analyst is the first point of contact for IT incidents and service requests, providing first‑ and second‑line support to colleagues and supporting the smooth operation of IT, Audio Visual (AV), and network infrastructure. Data/IT literacy: Competent with IT systems and data handli

A healthcare technology firm in the United Kingdom is seeking an Application/Technical Support Analyst to provide technical support and resolve application issues. The ideal candidate will have at least 2 years of experience in support roles and be comfortable working with healthcare professionals.

The successful candidate will provide critical technical support to front-office users ensuring the reliability of trading systems. A leading financial services company is seeking an experienced IT Helpdesk Analyst to join their Engineering team in London. This role involves managing incidents, user

Reporting to our IT Ops Manager (Support), you’ll support teammates with timely, thoughtful help—whether it’s resolving support tickets, improving workflows, or proactively finding ways to make internal tools more efficient. Handle a high volume of incoming support requests with a focus on tho

In addition to these responsibilities, you will also provide internal technical support to the existing workforce including desktop support, device management and the maintenance of internal IT systems and security platforms. IT Support Service Analyst (IT/Middleware/ Software Support). This is a ne

Located in Liverpool, this on-site position offers a supportive and inclusive workplace environment along with excellent employee benefits, encouraging you to grow your career with us. This role involves collaboration with clients and vendors to ensure high service quality. Candidates should have so

A recruitment agency specializing in IT roles is seeking an experienced IT Support Service Analyst to join a Global Support and Operations Team. Responsibilities include providing technical support and ensuring system reliability. The candidate will support integration technologies within complex he

The firm's IT function is transitioning from a traditional reactive model providing white-glove service to its user base to a more forward-looking function that embraces newer technologies to support the firm’s strategic goals and ambitions whilst retaining a service-focused culture. Working withi

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

Seek feedback and consider it, take responsibility to find positive outcomes and solutions. See every interaction with the customer as an opportunity to delight them and be comfortable using different platforms to communicate with them. This is a great opportunity to join the IT Service Desk team th

A recruitment agency in the education sector is seeking an IT Support Analyst to provide essential technical support to staff and students. Candidates should have experience in technical support roles, specifically with Windows architecture and M365. The position offers a salary up to £35,000 plus

A leading tech company in Greater London is seeking a Service Desk Analyst to ensure efficient delivery of technical support across the organization. This role requires previous experience in IT support, proficiency in Microsoft 365, and strong communication skills. The successful candidate will eng

A leading financial service provider is seeking an IT support professional in London to provide frontline end-user technology support. Candidates should have at least 3 years of experience on trading floors, especially with Bloomberg and similar applications. The position may require flexible workin

A financial services company in Greater London is seeking an Application Support professional to provide critical support to clients and colleagues. Candidates should possess strong communication skills and have 1-2 years of experience in IT support. Familiarity with Azure and reporting tools is adv

Logging and maintaining a record of support tickets through the IT helpdesk system, providing 1st and 2nd line support to 170+ users, with escalating calls efficiently to ensure they are resolved by a senior engineer. While you will support both office-based and remote staff, the role requires a pre

A leading B2B fintech provider in the United Kingdom is looking for an IT Systems Analyst to provide technical support, maintain systems, and manage software and hardware.

The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Our Client is looking

A leading financial services company in Central London is seeking an IT Infrastructure Support Analyst with at least 5 years of experience, especially in banking. The role involves supporting IT infrastructure, troubleshooting, and user account management, with a focus on Windows and Office365. This

A leading organisation in the Wiltshire area requires an IT Support Analyst to join its growing team. Driven and committed individual with a focus on quality and developing oneself. Teamwork with non-IT personnel and the ability to complement cross-functional projects.

A leading global real estate investor is seeking an IT Analyst in London to deliver high-touch tech support to executives. The ideal candidate will have over three years of IT support experience, exceptional communication skills, and a deep knowledge of Microsoft 365 and AV setups. This role require

Your role involves managing incident tickets, providing application support, and ensuring user access within security protocols. You will be the first point of contact for technical support, addressing a variety of IT issues while delivering exceptional customer service. Competitive compensation and

At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity,

An established industry player in professional services is seeking a motivated IT Support Analyst to join their dynamic team in Leeds. The ideal candidate will possess a strong customer service orientation and a passion for IT, coupled with excellent communication skills to effectively liaise with b

Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Familiarity with ITIL, with a foundation-level qualification or above preferred. IT Support Analyst Service Desk 1st/2nd Line Support Windows Microsoft 365.