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About Indevor Group: Indevor Group is a fast-growing, award-winning start-up transforming the house-building industry through technology and innovation. We work with major UK clients, including FTSE 100 companies. We are recognised as a high-performance workplace with Investors in People Gold and listed in the Sunday Times Best Places to Work 2025. We are known for an ambitious, supportive culture focused on results, development, and team success. We offer a dynamic, fast-paced environment where energy and attitude are valued over experience. Responsibilities: • Provide first-line IT support, resolving hardware, software, and connectivity issues., • Install, configure, and maintain IT equipment including laptops, desktops, printers, and mobile devices., • Support cyber security tasks such as access control, software updates, and safe system use., • Set up accounts and devices for new starters, ensuring correct permissions and system access., • Clear and confident communication when supporting technical and non-technical users., • Strong organisational skills with the ability to prioritise multiple tasks., • Basic understanding of IT hardware, software, and troubleshooting., • Problem-solving skills with a logical and patient approach., • Ability to document processes and maintain accurate records., • Team player with a positive, approachable attitude., • Eager to learn, adaptable, and open to new technologies., • Trustworthy, reliable, and responsible when handling sensitive information., • Motivated, energetic, and able to work well in a high-performance environment., • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday. Benefits: • Enhanced holiday allowance, • Bereavement leave, • Company pension, • Discounted or free food, • Employee mentoring programme, • Free on-site parking, • Gym membership, • Health & wellbeing programme, • Opportunity to progress into roles such as IT Support Technician, IT Administrator, or Junior Systems Analyst., • Potential to move into cyber security, infrastructure, or project-support pathways as skills develop., • Clear internal progression routes within a rapidly growing organisation. Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

This position offers career progression opportunities within the company. The role involves providing first-line technical support, troubleshooting IT issues, and maintaining clear communication for effective resolution.

A leading educational institution is seeking a Service Desk Analyst to provide customer-driven technical support.