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  • Freelance International Arts Publicist
    Freelance International Arts Publicist
    hace 6 días
    £50 por hora
    Jornada completa
    London

    Project-Based | Remote | International Creative Network Company: Bright Bridge Arts Contract: Freelance / Statement of Work (SOW) under Master Services Agreement Location: Remote — London, Paris, New York or Los Angeles Engagement: Project-based / campaign-led Rate: Competitive day rate or project fee, depending on experience, territory and scope About Bright Bridge Arts Bright Bridge Arts is a creative communications agency working across the international arts and cultural landscape. We develop campaigns for organisations and individuals across theatre, galleries, museums, film, music and the wider creative industries, combining strategic communications, media relations, digital storytelling, events and reputation-building. Alongside our agency work, we are developing Cloud Art, our digital arts magazine exploring contemporary culture, visual arts and the creative ideas shaping the world around us. Our ambition is simple: More art. More culture. More noise. The Opportunity We are building a selective international network of freelance Arts Publicists to support major client campaigns across key cultural markets. As a freelance publicist, you will become part of a flexible international campaign team and take responsibility for the Earned Media element of campaigns within your territory. You will work closely with Bright Bridge Arts and other specialist creatives to develop compelling narratives, identify the right media opportunities and secure meaningful coverage — from influential cultural publications and specialist titles to broadcast, digital and mainstream media. This is particularly suited to an experienced publicist who already understands their market, knows how cultural stories travel, and has strong relationships with relevant journalists, editors and critics. Key Responsibilities Media Relations • Develop targeted media lists and campaign approaches within your territory., • Pitch features, interviews, reviews, profiles and other editorial opportunities., • Build relationships with relevant arts, culture, design, entertainment and lifestyle journalists., • Secure meaningful editorial coverage across print, digital, broadcast and specialist media., • Monitor opportunities, responses and coverage throughout the campaign. International Collaboration • Work as part of a distributed Bright Bridge campaign team., • Collaborate with strategists, copywriters, designers, filmmakers and other creative specialists., • Maintain consistency of campaign messaging across territories., • Contribute local market insight to international campaigns. Campaign Delivery • Work to agreed campaign objectives, timelines and deliverables., • Maintain accurate media tracking and reporting., • Handle confidential campaign information and embargoed material appropriately., • Work within Bright Bridge Arts’ agreed systems, processes and client protocols. Editorial & Compliance Standards • Ensure media activity is undertaken professionally and in accordance with applicable local requirements., • Respect client confidentiality, embargoes and agreed release dates., • Maintain high standards of editorial integrity., • Follow Bright Bridge Arts’ agreed policies regarding the use of generative AI in client-facing written materials. What We’re Looking For We are interested in publicists who bring genuine market knowledge, strong media relationships and excellent judgement. Ideally, you will have: • 3–5+ years’ experience in arts, culture, entertainment, design, luxury or related communications., • A demonstrable record of securing quality editorial coverage., • Established relationships with relevant journalists, editors, critics and producers in your territory., • Excellent written and verbal communication skills., • Strong pitching and storytelling ability., • The confidence to work independently and manage campaign deadlines., • Experience working remotely with distributed creative or agency teams., • Excellent attention to detail and professional discretion. Experience across contemporary art, galleries, museums, theatre, film, music or luxury is particularly welcome. International or multi-market campaign experience is a strong advantage. Territories We are particularly interested in experienced publicists based in: London | Paris | New York | Los Angeles We are also open to exceptional applicants in other major cultural markets where there is a strong arts and media ecosystem. How We Work Bright Bridge Arts operates through flexible, specialist campaign teams. Rather than maintaining a traditional large agency structure

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  • Digital Performance & CRM Manager
    Digital Performance & CRM Manager
    hace 7 días
    Jornada completa
    London

    Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

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  • Service Delivery Partner
    Service Delivery Partner
    hace 1 mes
    £55000–£65000 anual
    Jornada completa
    London

    Service Delivery Partner Location: Hybrid Salary: Up to £65,000 (depending on experience) Are you an experienced digital agency professional who knows how to navigate public sector contracts and build rock-solid client relationships? We are Olive Jar Digital, a fast-growing digital agency based right in the vibrant heart of London’s Soho. We design and deliver innovative digital services that solve complex problems and genuinely improve outcomes for users. We partner with public sector organisations to deliver meaningful digital transformation, and we need someone to take the reins on our strategic client relationships. This isn't your standard account management gig. We need someone who truly understands the realities of delivering consultancy services into government departments. You’ve been agency-side, you know the digital landscape, and you can confidently balance commercial, contractual, and operational relationships while driving business growth. The Role As our Service Delivery Partner, you will be the senior relationship owner for a portfolio of key public sector clients. Your mission is to ensure we deliver on our promises, maximise commercial opportunities, and keep our client partnerships strong and growing. Working closely with our delivery teams, practice leads, and senior stakeholders, you will ensure our services hit the mark, risks are managed before they become problems, and Olive Jar Digital remains the trusted partner our clients rely on. What you'll be doing: • Owning the Relationship: Acting as the primary commercial and contractual lead across your public sector portfolio, building trust with senior stakeholders and procurement teams., • Commercial Leadership: Leading contract governance, renewals, extensions, and commercial negotiations, while proactively identifying opportunities for account growth and new service offerings., • Service Oversight: Collaborating with delivery and leadership teams to ensure we meet KPIs, SLAs, and contractual commitments. You'll facilitate service reviews and manage escalations smoothly., • Strategic Guidance: Driving long-term account planning, providing insight into client priorities and market trends, and championing continuous improvement in how we serve our clients. What We’re Looking For You are a seasoned professional with a background in a digital consultancy, professional services, or agency environment. You know how to manage public sector accounts and have a strong grasp of procurement frameworks and contract management. Essential Experience: • Significant experience managing public sector clients (central government, arms-length bodies, or local government) within an agency or consultancy setting., • A proven ability to navigate complex stakeholder relationships at a senior level., • Strong commercial awareness, contract negotiation skills, and a track record of overseeing service delivery against strict KPIs., • Excellent communication, relationship-building, and influencing abilities. Bonus points if you have: • Experience working within Government Digital Service (GDS) environments., • Knowledge of agile delivery methodologies and experience managing multidisciplinary digital teams., • Familiarity with frameworks like Digital Outcomes and Specialists (DOS) or G-Cloud. The Package We believe in transparency, so here is what you can expect: • Salary: Up to £65,000, depending on your experience., • Working Pattern: Hybrid – 3 days a week soaking up the creative energy in our Soho office, and 2 days working remotely., • Pension, • Health Care Scheme, • Electric Car Scheme, • Gym Membership Why Olive Jar Digital? We pride ourselves on building a culture where talented people can do their best work without unnecessary red tape. We collaborate openly, value fresh ideas, and empower our teams to make a genuine impact. You’ll be joining a growing agency full of passionate digital specialists who care about creating services that actually matter. If you're ready to take ownership of impactful public sector projects and help drive our commercial success, we’d love to hear from you.

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