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  • Deputy General Manager
    Deputy General Manager
    2 hours ago
    Full-time
    London

    Are you a dynamic leader with a passion for excellence in hospitality? Firmdale Hotels is seeking an exceptional Deputy General Manager to join our renowned team at the Ham Yard Hotel. This is more than a job, it's an opportunity to be part of a family dedicated to providing unparalleled guest experiences and setting the gold standard in the luxury hotel industry. Firmdale Hotels is an award-winning collection of luxury hotels situated in some of the most vibrant areas of London and New York. Known for our unique interiors, impeccable service, and outstanding hospitality, we pride ourselves on creating memorable stays for our guests. Our commitment to excellence and innovation has earned us a distinguished reputation and a loyal clientele. Working alongside the General Manager, you'll play a key part in running the hotel. You'll lead the operational success of Events, Food & Beverage, Front Office, Housekeeping, Maintenance, Security and the Kitchens. You'll: Responsibilities: • Ensure smooth day-to-day operations across all departments., • Build and maintain strong relationships with guests, ensuring their needs are met and exceeded., • Foster a positive work environment, manage recruitment and training, and support staff development., • Ensure adherence to all statutory and legal requirements, including fire, hygiene, health and safety, and employment laws., • Collaborate with the General Manager to deliver seamless service and guest satisfaction, and attend key meetings in their absence. What you Need: • Previous experience in a high-end hotel as a Hotel Manager or Deputy General Manager., • A hands-on approach with the ability to assist with daily operations., • Strong leadership and motivational skills to inspire and guide your team., • Excellent customer service skills and communication abilities., • The ability to perform well under pressure in a busy environment., • A genuine passion for the hospitality industry and a desire to drive the hotel's success., • A deep understanding of current hospitality trends and competitor landscapes. What We Offer: • We offer a competitive salary plus bonus, service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About us Tucked between the energy of Soho and the elegance of Mayfair, Ham Yard Hotel is one of London's most creative addresses. With 91 individually designed bedrooms, 24 residences, and an award-winning bar and restaurant, the hotel is a showcase of contemporary art, craft and design, brought to life through founder Kit Kemp's iconic interiors. To work here is to be part of something genuinely special. Ham Yard is more than a hotel; it's a creative, vibrant community that reflects the colour and character of the West End neighbourhood it calls home. We look for people who bring that same spirit: curious, warm, and committed to delivering memorable experiences for every guest who walks through our doors. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, 2026, • Top Best 50 Places To Stay, The Sunday Times, 2026, • The Best 250 Hotels in the UK, The Telegraph, 2026, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2023, 2024, 2025, • Two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024, • AA Breakfast Award, Ham Yard Bar & Restaurant, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Account Manager
    Account Manager
    17 days ago
    £40000–£45000 yearly
    Full-time
    Canary Wharf Estate, London

    Job Title: ACCOUNT MANAGER Location: London Salary: £40,000-£45,000 per annum Type: Full-time, Permanent About us Creative Time Media is a London-based media company established in 2011. We provide a range of creative and media services, including new media operations, digital advertising, video production, live streaming and event planning. Working with brands, organisations and commercial partners across the UK and Asian markets, we develop and deliver media and marketing projects that strengthen audience engagement, brand visibility and business growth. We are looking for an experienced Account Manager to manage and develop a portfolio of client accounts across our media, marketing and creative services. Key Responsibilities • Manage a portfolio of client accounts and act as the main point of contact for brands and commercial partners., • Build and maintain strong client relationships and develop a clear understanding of clients’ business and marketing objectives., • Identify opportunities for account growth, additional campaigns, services and client renewals., • Prepare client proposals, campaign plans, presentations and commercial recommendations., • Coordinate the delivery of digital advertising, branded content, social media, photography, video production and event projects., • Work closely with creative, social media, production and event teams to ensure effective campaign delivery., • Manage campaign schedules, deliverables, client approvals and feedback., • Monitor account and campaign performance and provide regular client reports and recommendations., • Participate in client meetings, pitches and commercial discussions to support new and existing business opportunities., • Keep up to date with media, advertising, market and competitor trends to identify relevant opportunities for clients. Candidate Profile • Bachelor’s degree or equivalent in marketing, media, business, communications or a related field., • Preferably 3+ years’ relevant experience in account management, media, advertising, marketing, client services or a related field., • Good understanding of the UK and Asian media landscape, including digital media, advertising and audience trends., • Strong client relationship management and communication skills., • Strong commercial awareness and account development skills., • Ability to manage multiple client accounts and projects effectively., • Confident working with creative, production and commercial teams. How to Apply • To apply, please send your CV, • Application deadline: 30 October 2026

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  • Food and Beverage Supervisor
    Food and Beverage Supervisor
    10 hours ago
    £18–£19.5 hourly
    Full-time
    London

    Are you passionate about hospitality and looking to advance your career in a dynamic and luxurious environment? Firmdale Hotels is renowned for our award-winning design, exceptional service, and unique properties across London and New York. We are currently seeking a dedicated Food and Beverage Supervisor to join our esteemed team at the Covent Garden Hotel. Firmdale Hotels is a collection of eight boutique hotels in London and two in New York, each individually designed by Kit Kemp. Our hotels are celebrated for their stylish interiors, outstanding service, and unique character, making them a preferred choice for discerning guests. As part of our team, you will be joining a company that values creativity, innovation, and excellence in hospitality. As a Food and Beverage Supervisor at the Covent Garden Hotel, you will play a crucial role in ensuring the seamless operation of our restaurant and bar. Working closely with senior management and your team, you will strive to deliver exceptional dining experiences that exceed our guests' expectations. Your leadership and passion for food and beverage will contribute to the continued success of our vibrant establishment. Responsibilities: • Oversee the daily management and smooth operation of the restaurant and bar., • Build and maintain strong, professional relationships with our guests, ensuring their satisfaction., • Address and resolve any guest complaints, communicating effectively with the Food and Beverage Manager., • Ensure compliance with all health and safety regulations and company policies., • Collaborate with the Food and Beverage Manager to deliver high-quality service., • Conduct daily briefings with the team to ensure clarity and motivation., • Lead, motivate, and develop your team, fostering a positive work environment., • Maintain high standards of food, drink, and service quality. What you Need: • Previous experience as a Restaurant or Food and Beverage Supervisor in a fast-paced, luxury venue., • Demonstrated passion for food and beverage, with extensive knowledge of quality products and ingredients., • Strong understanding of the current market and competitive landscape., • Proven experience in managing, leading, and developing a team., • Excellent communication skills and attention to detail., • Ability to establish and maintain professional relationships with guests and team members. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity. At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, British Vogue, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Freelance International Arts Publicist
    Freelance International Arts Publicist
    1 month ago
    £50 hourly
    Full-time
    London

    Project-Based | Remote | International Creative Network Company: Bright Bridge Arts Contract: Freelance / Statement of Work (SOW) under Master Services Agreement Location: Remote — London, Paris, New York or Los Angeles Engagement: Project-based / campaign-led Rate: Competitive day rate or project fee, depending on experience, territory and scope About Bright Bridge Arts Bright Bridge Arts is a creative communications agency working across the international arts and cultural landscape. We develop campaigns for organisations and individuals across theatre, galleries, museums, film, music and the wider creative industries, combining strategic communications, media relations, digital storytelling, events and reputation-building. Alongside our agency work, we are developing Cloud Art, our digital arts magazine exploring contemporary culture, visual arts and the creative ideas shaping the world around us. Our ambition is simple: More art. More culture. More noise. The Opportunity We are building a selective international network of freelance Arts Publicists to support major client campaigns across key cultural markets. As a freelance publicist, you will become part of a flexible international campaign team and take responsibility for the Earned Media element of campaigns within your territory. You will work closely with Bright Bridge Arts and other specialist creatives to develop compelling narratives, identify the right media opportunities and secure meaningful coverage — from influential cultural publications and specialist titles to broadcast, digital and mainstream media. This is particularly suited to an experienced publicist who already understands their market, knows how cultural stories travel, and has strong relationships with relevant journalists, editors and critics. Key Responsibilities Media Relations • Develop targeted media lists and campaign approaches within your territory., • Pitch features, interviews, reviews, profiles and other editorial opportunities., • Build relationships with relevant arts, culture, design, entertainment and lifestyle journalists., • Secure meaningful editorial coverage across print, digital, broadcast and specialist media., • Monitor opportunities, responses and coverage throughout the campaign. International Collaboration • Work as part of a distributed Bright Bridge campaign team., • Collaborate with strategists, copywriters, designers, filmmakers and other creative specialists., • Maintain consistency of campaign messaging across territories., • Contribute local market insight to international campaigns. Campaign Delivery • Work to agreed campaign objectives, timelines and deliverables., • Maintain accurate media tracking and reporting., • Handle confidential campaign information and embargoed material appropriately., • Work within Bright Bridge Arts’ agreed systems, processes and client protocols. Editorial & Compliance Standards • Ensure media activity is undertaken professionally and in accordance with applicable local requirements., • Respect client confidentiality, embargoes and agreed release dates., • Maintain high standards of editorial integrity., • Follow Bright Bridge Arts’ agreed policies regarding the use of generative AI in client-facing written materials. What We’re Looking For We are interested in publicists who bring genuine market knowledge, strong media relationships and excellent judgement. Ideally, you will have: • 3–5+ years’ experience in arts, culture, entertainment, design, luxury or related communications., • A demonstrable record of securing quality editorial coverage., • Established relationships with relevant journalists, editors, critics and producers in your territory., • Excellent written and verbal communication skills., • Strong pitching and storytelling ability., • The confidence to work independently and manage campaign deadlines., • Experience working remotely with distributed creative or agency teams., • Excellent attention to detail and professional discretion. Experience across contemporary art, galleries, museums, theatre, film, music or luxury is particularly welcome. International or multi-market campaign experience is a strong advantage. Territories We are particularly interested in experienced publicists based in: London | Paris | New York | Los Angeles We are also open to exceptional applicants in other major cultural markets where there is a strong arts and media ecosystem. How We Work Bright Bridge Arts operates through flexible, specialist campaign teams. Rather than maintaining a traditional large agency structure

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    1 month ago
    £35000–£40000 yearly
    Full-time
    London

    Bar Manager – Mimosa, 64 Clapham High Street, London SW4 7UL We are seeking an experienced and driven Bar Manager to lead our team at Mimosa and oversee daily operations, ensuring excellent customer service, strong financial performance, and a well-run, compliant venue. Key Responsibilities Staff Management • Recruit, hire, and train bar staff, • Create and manage staff schedules to ensure adequate coverage, • Conduct performance evaluations and provide constructive feedback, • Foster a positive, collaborative team environment Customer Service • Ensure a consistently high standard of customer satisfaction, • Promptly and professionally address customer complaints and inquiries, • Implement and train staff on customer service protocols and standards Operational Oversight • Oversee day-to-day operations, including menu planning and inventory management, • Ensure compliance with health and safety regulations and company policies, • Monitor product quality and presentation standards Financial Management • Prepare and manage the bar's budget, including revenue and expenses, • Analyse financial reports and implement strategies to boost profitability, • Manage payroll and maintain accurate bookkeeping Marketing & Promotion • Develop and implement marketing strategies to attract new customers and build the venue's profile, • Plan and coordinate promotional events and special offerings Vendor Management • Build and maintain strong relationships with suppliers, • Negotiate contracts to secure the best pricing on goods and services Compliance & Reporting • Maintain accurate records and report on performance to senior management, • Ensure full compliance with local and national laws on food/drink service and employment Strategic Planning • Work with senior management to develop long-term goals and growth strategies, • Stay current on industry trends and the competitive landscape Requirements • Level 3 Health & Safety First Aid Certificate (essential), • Proven experience in bar or hospitality management, • Strong leadership, financial, and organisational skills

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  • Business Development Manager
    Business Development Manager
    1 month ago
    £33000–£43000 yearly
    Full-time
    London

    We are looking for an ambitious and results-driven Business Development Manager to join our growing team. This is an opportunity for new & experienced sales professional who enjoys building strong client relationships, identifying new business opportunities and contributing to company growth. The successful candidate will be responsible for developing new business, managing existing client relationships and achieving agreed sales and revenue targets. Job Responsibilities • Identify and develop new business opportunities in London UK., • Build and maintain strong, long-term relationships with clients., • Generate leads through networking, referrals, market research, cold calling and other business development activities., • Arrange and conduct client meetings, presentations and sales negotiations., • Develop tailored proposals and quotations for prospective clients., • Manage the sales pipeline and maintain accurate records using CRM systems., • Meet and exceed agreed sales and business development targets., • Work closely with internal teams to ensure a high level of customer service and successful work., • Provide regular reports and updates on business development activity and performance. We are looking for someone who is: • New & Experienced in business development, sales or account management., • Confident communicating with clients at all levels., • Commercially aware and target-driven., • Excellent at building and maintaining professional relationships., • Strong in negotiation and presentation skills., • Self-motivated, organised and able to work independently., • Comfortable using Microsoft Office. RSR Builders Offer • Competitive salary of £33,000–£43,000, depending on experience., • Sponsorship., • Attractive commission/bonus scheme., • 25 days’ annual leave plus bank holidays., • Company pension scheme., • Training and professional development opportunities., • Career progression within a growing business., • Supportive and collaborative working environment., • Company benefits and incentives.

    No experience
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