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  • Food and Beverage Supervisor
    Food and Beverage Supervisor
    hace 2 horas
    £18–£19.5 por hora
    Jornada completa
    London

    Are you passionate about hospitality and looking to advance your career in a dynamic and luxurious environment? Firmdale Hotels is renowned for our award-winning design, exceptional service, and unique properties across London and New York. We are currently seeking a dedicated Food and Beverage Supervisor to join our esteemed team at the Covent Garden Hotel. Firmdale Hotels is a collection of eight boutique hotels in London and two in New York, each individually designed by Kit Kemp. Our hotels are celebrated for their stylish interiors, outstanding service, and unique character, making them a preferred choice for discerning guests. As part of our team, you will be joining a company that values creativity, innovation, and excellence in hospitality. As a Food and Beverage Supervisor at the Covent Garden Hotel, you will play a crucial role in ensuring the seamless operation of our restaurant and bar. Working closely with senior management and your team, you will strive to deliver exceptional dining experiences that exceed our guests' expectations. Your leadership and passion for food and beverage will contribute to the continued success of our vibrant establishment. Responsibilities: • Oversee the daily management and smooth operation of the restaurant and bar., • Build and maintain strong, professional relationships with our guests, ensuring their satisfaction., • Address and resolve any guest complaints, communicating effectively with the Food and Beverage Manager., • Ensure compliance with all health and safety regulations and company policies., • Collaborate with the Food and Beverage Manager to deliver high-quality service., • Conduct daily briefings with the team to ensure clarity and motivation., • Lead, motivate, and develop your team, fostering a positive work environment., • Maintain high standards of food, drink, and service quality. What you Need: • Previous experience as a Restaurant or Food and Beverage Supervisor in a fast-paced, luxury venue., • Demonstrated passion for food and beverage, with extensive knowledge of quality products and ingredients., • Strong understanding of the current market and competitive landscape., • Proven experience in managing, leading, and developing a team., • Excellent communication skills and attention to detail., • Ability to establish and maintain professional relationships with guests and team members. What We Offer: • Competitive hourly rate of £18.00 - £19.50 (£42,250 - £46,000 p.a.) inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you. Join Firmdale Hotels and be part of something extraordinary. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • D365 Test Manager
    D365 Test Manager
    hace 29 días
    £80000–£90000 anual
    Jornada completa
    Southall

    About the context The D365 Programme is a multi-year global transformation Programme in Finance & Operations implementing Microsoft Dynamics 365 across all regions. It aims to harmonise multiple regional ERPs existing globally, while respecting divisional operating models and business specificities. It will create a standardized, single global core ERP model, based on the SaaS Microsoft D365 F&O platform. AI and intelligent automation have become central pillars of the testing and quality strategy — enabling faster test preparation, more predictable execution, higher coverage, and significant cost optimisation across global and regional deployments. Your role We are seeking a forward-looking D365 Test Manager who will lead the Programme's global testing with a strong bias toward AI adoption, automation, and intelligent quality assurance. Although operating as a solo Test Manager, you will work closely with System Integrator (SI) partners who bring specialised automation capabilities, including AI-driven script generation, automated execution, and accelerator-based testing services. Your role is to ensure these partners deliver maximum value, quality, and efficiency — especially through automation that reduces manual effort and lowers testing cost. You will own the global testing framework, govern SAT and Regression Testing, and enable regions to execute SIT/UAT/OAT successfully — all while embedding AI into the testing lifecycle and continuously identifying opportunities for automation across scenarios, processes, and releases. The impact you can create AI & Automation Leadership (Top Objective) ▪ Establish an AI-first testing strategy for the Programme. ▪ Lead adoption of AI tools such as Lidana (automated script generation), Tosca (automated regression), and AI copilots within ADO. ▪ Identify automation opportunities across GCM and regional processes. ▪ Expand automation coverage to reduce manual testing cycles and cost. ▪ Integrate automated tests into CI/CD pipelines. ▪ Use AI analytics to predict risks and improve quality outcomes. Delivery Management (AI-Optimised Execution) ▪ Govern SAT and Global Regression Testing end-to-end. ▪ Align global teams and regions to AI-enhanced testing plans. ▪ Drive readiness across SAT → SIT → UAT → OAT → Go-Live. ▪ Use AI-augmented dashboards for visibility and forecasting. Partner Management – With an Automation-Focused Ecosystem ▪ Collaborate with SI partners who provide automation-led scripting and execution services. ▪ Ensure partners maximise AI accelerators and automation toolkits. ▪ Challenge estimates and validate automation opportunities.▪ Drive accountability for quality, automation throughput, and SLA adherence. Delivery Assurance & Quality Governance ▪ Maintain and evolve the global testing governance framework. ▪ Ensure AI-supported traceability and automated evidence. ▪ Monitor risks and defects with AI-generated insights. Testing Strategy & Global Governance (AI-Enabled) ▪ Own global testing strategy across all testing phases. ▪ Maintain AI-enhanced templates, playbooks, and ADO structures. ▪ Improve the framework using AI release insights. Regional Enablement – Regions Execute, You Govern & Guide ▪ Provide AI-supported guidance and readiness standards. ▪ Support regions during SIT/UAT/OAT and ensure adoption of automation where valuable. Regression Testing Ownership – AI-Powered Two-Layer Model ▪ Govern Global Regression (RT1) and support Regional Regression (RT2). ▪ Expand automated regression coverage. ▪ Use AI analytics to maintain and optimise the regression suite. Test Automation – Core Pillar of the Role ▪ Lead automation strategy and roadmap. ▪ Scale automated regression for Platform Updates and global releases. ▪ Integrate automated tests into pipelines. ▪ Increase automation coverage every release. Success criteria ▪ Test Strategy refined if necessary and deployed. ▪ Quality Gates enforced. ▪ Test Coverage => 100%. ▪ Defect Leakage => 0. Tools & ADO Excellence ▪ Improve ADO setup for planning, execution, and reporting. ▪ Use AI dashboards for predictive insights. ▪ Capture lessons learned through AI-driven analysis. Technical Skills ▪ Strong technical foundation in Microsoft Dynamics 365 Finance & Operations, with a deep understanding of multi-system ERP landscapes (iPaaS, Power Platform, regional integrations) and the ability to diagnose cross-system issues and dependencies. ▪ Expert-level proficiency in Azure DevOps (ADO) for end-to-end test governance: planning, execution tracking, defect lifecycle, analytics, and release readiness.▪ Advanced AI-enabled and automation-driven testing capabilities, including: Lidana for AI- accelerated script generation and scenario optimisation; Tosca (or equivalent) for automated end-to-end and regression testing, especially for Platform Updates and repeatable global processes. ▪ Proven ability to scale test automation, integrate automated suites into CI/CD pipelines, and apply AI insights to improve coverage and efficiency. ▪ Familiarity with Azure cloud services, modern integration patterns (API-based, event-driven, middleware orchestration), and cloud-native monitoring models. ▪ Strong delivery discipline using Smartsheet, MS Project, or equivalent tools for managing timelines, dependencies, and multi-team coordination. ▪ Experience working with global stakeholders, SMEs, product teams and partnering with top- tier SIs (Avanade, Capgemini, PwC, HSO). What you will bring ▪ 10+ years of ERP testing leadership in large, global, multi-region programmes (ideally D365 F&O), with strong command of SAT, SIT, UAT, OAT and Regression cycles. ▪ Extensive experience overseeing testing in highly integrated environments and driving risk management, dependency control, and issue resolution. ▪ A strong automation background, with hands-on experience using Lidana (or similar test scripting tools) and Tosca (or equivalent test execution tools) to accelerate test preparation, expand automation coverage, and validate Platform Updates. ▪ Demonstrated ability to embed automated tests into CI/CD, scale automation release-over- release, and foster an efficiency-focused testing culture. ▪ Strong communication, stakeholder management, and organisational skills, able to lead multiple testing cycles in fast-paced global environments. ▪ A continuous-improvement and analytical mindset, with focus on AI adoption, automation expansion, and quality-driven delivery. ▪ Professional certifications such as Prince2 Practitioner or PMP, with fluency in English (French is an advantage).

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  • Senior Beauty Therapist
    Senior Beauty Therapist
    hace 1 mes
    £13–£16 por hora
    Jornada completa
    London

    Job Description: WHY JOIN WILD BEAUTY? Luxury 5-star spa with over 3,000 five-star reviews Featured in GRAZIA, ELLE, Harper's Bazaar, The Times and The Guardian Keep 100% of your tips Earn 10% retail commission One free treatment per month Friends and family discount Paid lunch break and paid closing duties Ongoing training including Japanese Head Spa Premium vegan and cruelty-free products Friendly, supportive team environment Work with a loyal and growing client base ABOUT US Inspired by the untamed beauty of New Zealand’s landscapes, Wild Beauty Spa harnesses the power of nature to enhance your natural beauty. Our treatments and products are vegan, cruelty-free, and non-toxic — good for you and good for nature. Set within a true 5-star luxury environment, we invite our clients to relax, unwind, and indulge in exceptional spa experiences. Although newly opened in Forest Gate, we’re already proud to have earned over 3,000 five-star reviews from our delighted clients. Our luxury spa has been featured in GRAZIA, ELLE, Harper's Bazaar, The Times and The Guardian, reflecting our commitment to exceptional treatments and service. We’re now looking for an experienced, freelance (self-employed) Beauty Therapist / Spa Therapist/ Nail Tech to join our growing team. ABOUT YOU Applicants should already be confident in core beauty therapy treatments, including facials, massage, waxing and nails. Training will be provided in our signature Japanese Head Spa and specialist spa treatments. The ideal candidate: Has a genuine passion for beauty and wellness Keeps up to date with the latest trends and techniques Holds a Level 2 or Level 3 Beauty qualification Delivers exceptional customer care and luxury-standard treatments Is confident in recommending and selling retail products Is available to work 3–5 days per week Services you’ll provide: Facials & Back facials Full body waxing & intimate waxing for women Massage Brow waxing and tinting Manicures & pedicures Gel nails Brow lamination Lash lifting Japanese Head Spa PAY Pay is agreed following a practical trade assessment and is based on experience, treatment standards and any additional training required. In addition, we pay our therapists for their lunch break. Cleaning and end-of-day duties are paid. Therapists earn 10% commission on all retail sales and keep 100% of their tips. PERKS Therapists receive 1 free treatment per month, with 15% off any additional treatments and 30% off retail products. We have a 15% discount for family and friends. AVAILABILITY Friday & Saturday availability is essential (our busiest days) Sunday availability or weekend flexibility required, as we are open on Sundays. We operate by appointment only, so shifts vary according to bookings. The salon is open between the hours of 0900 and 1900 (dependant on the day). Typical shifts are between 6–9 hours. EQUIPMENT/TRAINING/RESPONSIBILITIES All products, consumables and equipment are provided, with the exception of your own manicure and pedicure tools. All new therapists receive comprehensive training in our treatment protocols, products and customer experience standards. The successful candidate will need to be trained in opening & closing the salon, as well as being responsible for cleaning their treatment room. Should you be closing, you will be responsible for cleaning the salon space, supported by the rest of the team. If you’re passionate about delivering outstanding treatments and would love to be part of an award-winning spa with an incredible reputation, we’d love to hear from you. Job Types: Full-time, Part-time, Freelance Application question(s): Are you able to work on Friday and Saturday? Do you understand that this is a genuine self-employed position and that successful applicants will invoice Wild Beauty monthly for completed work? Experience: Beauty: 3 years (required) Licence/Certification: Level 2 or 3 NVQ qualification (required) Work authorisation: United Kingdom (required) Work Location: In person

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  • Bar / Restaurant Supervisor
    Bar / Restaurant Supervisor
    hace 2 meses
    £15 por hora
    Jornada completa
    London

    Join the Team at Brunswick House as Pass Supervisor. Brunswick House is a stunning 18th-century mansion in Vauxhall, where we’ve spent the last decade building a truly special restaurant. Set across a grand, antique-filled dining room, an atmospheric cellar bar, landscaped terrace, and elegant private dining spaces brimming with period charm, it is one of London’s most iconic and distinctive venues. In 2025, Brunswick House was proudly ranked No. 11 in Time Out’s Top 100 Restaurants in London. Our cooking is produce-led, intuitive, and flavour-focused. We are deeply committed to creating a beautiful environment—both for our guests to enjoy and for our team to thrive in. We take great pride in our craft and in the joy it brings to others. We are looking for one part-time or full-time Kitchen Pass Manager to join our team. This position involves managing the kitchen pass alongside the chefs, ensuring that runners deliver food safely and efficiently to our guests while maintaining high service standards. This is a fantastic opportunity to be part of something special. If you’re passionate about hospitality and eager to grow within a dynamic team, we would love to hear from you. Ideal candidate: · Experience in working in a similar environment for at least two years in the role as a Supervisor or higher. · Understand how chefs work and efficiently expedite the kitchen pass in a busy environment. · Strong knowledge about food and ingredients. · Informed knowledge of beverage and wine · Team player · A desire to learn and grow with us as a company · Flexible schedule/ weekend availability required What we offer: · Part time hours (flexible), can go up to 48/week (full time contract if requested) · Hourly employment (£15)*depending on experience · Work/Life balance respected · Room to grow in our dynamic/young company · Group discount up to 50% (Dove, Brunswick House, Vesper, TAQ, Below Stone Nest, also Barrafina, Quo Vadis, Tacos El Pastor, Parillan) · Cost price wine · Delicious staff food · Complimentary meal upon passing probation

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