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Service Delivery Advisor – Wigan Part-time – 30 hours per week, 5x 6 hour shifts, Monday to Saturday. The Service Delivery Advisor is responsible for delivering high-quality support across both client and customer interactions. Operating within a blended service model, this manages inbound and outbound communications across multiple channels, ensuring enquiries are resolved efficiently, consistently and with clear end-to-end ownership. The role supports service excellence through proactive communication, effective case management, and the efficient handling of operational and administrative tasks aligned with business priorities. This role profile is an overview of the remit of your job role, responsibilities, and accountabilities. It may be changed from time to time to incorporate changing circumstances, and you may be required to be flexible and perform other duties as required which may be at the same level as your home role or below. If you're ready to make a difference in a fast-paced, collaborative environment, this could be the perfect next step in your career. For a confidential chat, reach out to — or apply today! What will the role involve? Service Delivery and Contact Handling • Manage inbound contact via phone, live chat, social channels, CRM cases and email, • Make outbound contact where required to resolve enquiries, provide updates, or prevent escalation, • Take end-to-end ownership of enquiries through to resolution, • Ensure accurate and timely updates within CRM systems, • Log, manage and update cases within CRM system, • Investigate order progress, exceptions, or service-related queries, • Liaise with internal teams where required to achieve resolution, • Complete ad hoc administrative tasks aligned with service delivery, • Support process updates, data accuracy, and documentation requirements, • Contribute to maintaining accurate records and system integrity, • Adhere to defined service standards, SLA’s and quality expectations, • Identify repeat issues or process gaps and escalate improvement opportunities, • Participate in training, cross-skilling, and knowledge sharing initiatives, • Experience in a service-focused or contact centre environment, • Ability to manage multi-channel communications confidently, including both inbound and outbound, • Strong written communication skills with the ability to produce clear, concise and professional responses, • Professional and confident telephone manner, • Ability to handle sensitive or escalated conversations calmly and respectfully, • Good problem-solving skills with a structured approach to investigation, • Good organisational and time management skills, • Comfortable adapting to new systems, processes and technology, • Ability to manage multiple priorities in a fast-paced environment, • Delivers a consistently polite, professional, and empathetic service experience, • Communicates clearly and respectfully across all channels, • Demonstrates patience and active listening, particularly in complex or sensitive interactions, • Maintains composure under pressure and during high-demand periods, • Adapts positively to change and supports new ways of working, • Works collaboratively and shares knowledge openly, • Maintains high standards of accuracy and attention to detail, • Acts with integrity and accountability at all times, • Represents the organisation professionally in all client and customer interactions Some of the benefits of working with us include: • Annual Leave – 34 days entitlement (including statutory bank holidays) which increases with service, • Competitive Pension Plan options – Plus company contributions, • Life Insurance – Company funded 2x basic salary life cover from day one, • Medicash – An easy-to-use health insurance package that provides cashback towards your everyday healthcare bills, • Employee Assistance Programme – Free 24/7 confidential wellbeing support, • Progression and Development Opportunities – Department specific technical training and Internal Management Development Academies, • Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios, • Cycle to work scheme – In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts, • Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme, • Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition, • CEO Award of the month – Winners receive £100 voucher, certificate and Hall of fame recognition, • Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts, • Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings

The University of Salford is looking to appoint a skilled and reliable Plumber to join its in-house Estates Maintenance team. This is an excellent opportunity to work within a large, diverse university estate, helping to keep buildings safe, compliant and fully operational for staff, students and visitors. Estates & Facilities provides a comprehensive service across the University, covering maintenance, compliance, capital projects, cleaning, security and caretaking. The maintenance team plays a critical role in ensuring the campus is safe, welcoming and fully functional every day. The Role As a qualified plumbing and heating professional with a strong practical background and a positive, customer-focused approach, you will carry out a wide range of planned preventative and reactive plumbing and heating works across the university estate, including teaching, research, residential and specialist facilities. . The role is varied, covering everything from routine inspections to fault finding and minor installation projects. You will be part of a professional in-house maintenance team consisting of plumbers, electricians and joiners and supported by handypersons, as and when necessary. Typical duties include: • Planned preventative maintenance of water and heating systems, including plantroom inspections, filter cleaning and replacement, • Reactive plumbing repairs and fault diagnosis across water, heating and drainage systems, • Minor installation works such as new water supplies, radiators and sanitaryware, • Supporting the management of water hygiene and legionella controls through safe maintenance practices, • Working independently or as part of a wider trades team, depending on the task, • Collaborating with electricians, joiners, handypersons and external contractors where required, • Participating in the trades out-of-hours emergency call-out rota, • City & Guilds NVQ Level 3 in Plumbing & Heating, • Ability to work competently on both planned and reactive maintenance tasks, • Sound knowledge of water systems, heating systems and associated safety requirements, • Good understanding of HVAC systems and electrical safety, • Good understanding of Health and Safety practices, • Willingness to undertake and support minor joinery and electrical tasks where required, • Ability to work independently, manage workloads and prioritise tasks effectively, • Strong communication skills and a professional, courteous approach when dealing with building users, • Competitive salary, • Excellent pension scheme, • Benefit from generous 32 days annual leave, plus bank holidays, plus complementary leave over Christmas, plus the option to purchase additional annual leave, • Ongoing training and professional development, • On-site leisure centre with discounted staff rates, • Cycle-to-work and travel schemes The University of Salford is committed to creating an inclusive and welcoming environment. We encourage applications from all backgrounds and expect all staff to contribute positively to an inclusive culture where everyone feels respected and supported. Further information on this role If you are interested in this role and would like to discuss in more detail, please contact the Hiring Manager, ___ – Building Services Manager (Mechanical).

Shift Pattern:4 days per weekStart Time & End Time:Average 4.Location:BasingstokePosition:Corporate SecuritySalary Details:£13.Hours Per Week: Average52About The RoleSite location: Basingstoke,RG22 6PGShifts:All shifts are 12 hours, 06:00 18:00.Weekly pattern as follows:Week 1, Monday to Saturday

Freelance Personal Trainer - Hanworth Leisure Centre - Feltham, London. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West Lon

As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe a

To teach swimming to children and/or adults as part of the Leisure Centre’s swimming lesson programme, according to qualification, training and experience. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help

As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe a

A leading travel management company in Greater London is seeking a Travel Manager to enhance customer relationships and deliver exceptional travel management services.Candidates should have over 2 years of experience in travel consulting or corporate travel management and be skilled in GDS.The role

A reputable leisure company in the United Kingdom is seeking an Assistant Manager to lead and mentor a team in a dynamic environment.

Surrounded by the beautiful scenery and open waters of Fairlop Waters, Owls Play Centre is a large indoor play centre jammed pack with fun and adventurous activities for children. The play centre is going through an exciting period of change and is looking for a dynamic General Manager who is willin

Studio Instructor - Part Time - Phoenix Leisure Centre. Location: Phoenix Leisure Centre. We are a not-for-profit leisure trust with a strong purpose to support our local communities and encourage people to become more active.

A dynamic indoor play centre located in Greater London is seeking an experienced General Manager.

As one of the UK's leading charitable leisure trusts, we're proud of our mission of Improving Lives Through Leisure. The Marina Centre is a vibrant facility offering everything from a leisure pool with slides and splash zone, to a state‑of‑the‑art gym, sports hall, and beachside café. Previou

This part-time role (16 hours per week) involves ensuring safety and enjoyment for all Leisure Centre users, as well as managing daily activities. A leisure management company in Greater London is seeking a Recreation Assistant.

Fitness Instructor - Casual - Phoenix Leisure Centre.

Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our client's fast‑paced, dynamic world, Assistant Managers are trained across all are

As one of the UK's leading charitable leisure trusts, we're proud of our mission of Improving Lives Through Leisure. Studio Instructor - Casual - Bexhill Leisure Centre. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it's our people who make the d

A leading entertainment provider in the United Kingdom seeks a General Manager to oversee one of its centres.

Cranleigh Leisure Centre is looking for a motivated PT to join the team and build a successful business in a well-equipped fitness space. Everyone Active is a leading leisure management company. They specialise in the development and management of over 230 leisure and cultural facilities across the

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Monday - Friday, 08:45 - 15:45, term time only.We are seeking a dedicated and compassionate Learning support assistantto join one of our SEND school teams.This is a rewarding opportunity to make a real difference in the lives of young children with additional needs, providing tailored support that e

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Supply Teaching Assistant - Primary Schools (Sefton).Flexible Hours * Day-to-Day & Short-Term Assignments * Immediate Start.Location: SeftonContract: Flexible / SupplyStart: As soon as availableExperience: Essential Qualifications: Desirable.We are seeking reliable, adaptable, and enthusiastic S

SEN Teaching Assistant & Support Worker | Chorley (Ages 4-19).Are you ready to be the highlight of a child's day?.We are currently looking for big-hearted individuals to join our thriving SEN school community in.Whether you are an experienced.Special Educational Needs (SEN) professional.In this

SEN Teaching Assistant - Specialist Provisions.We are currently recruiting for a dedicated and compassionate.You will play a key role in helping pupils access education, develop confidence, and thrive in a structured environment.Supporting students on a 1:1 and small group basis.Assisting the teache

Prospero Teaching are looking to recruit excellent Teaching Assistants interested in securing a role.This is a rewarding opportunity to make a real difference in the life of a young person, providing tailored academic and emotional support within a secondary school setting.Type of work - Temp, long

SEN Teaching Assistant - Berkshire - £90 to £110 a day - ASAP Start - Temporary.SEN Teaching Assistant - BerkshireSEN Teaching Assistant - ASAP Start*.SEN Teaching Assistant – SEN Experience Required.Do you have experience supporting pupils with addition

Desian Education are proud to be supporting a Warrington-based SEN school that is easily accessible via public transport as they require a reliable teaching assistant to join their team on a full-time temporary basis.This position will last the remainder of the academic year subject to funding where

Academics, a leading education recruitment agency, is working in partnership with a warm and welcoming primary school in.Holmes Chapel to recruit a dedicated SEN Teaching Assistant for a full-time role.Long-term, with potential to become ongoing for the right person.This is a fantastic opportunity f

The Supply Register is proud to be working in partnership with the St Teresa of Calcutta Catholic Academy Trust, to recruit a Level Teaching Assistant to provide 1:1 support for children with additional needs.This is a fantastic opportunity to join a nurturing and values-led

Prospero Teaching are working with a high-performing Secondary School in Salford who are looking for a full-time, confident and dynamic Teaching Assistant to start in April 2026.This position is suitable for either experienced teaching assistants or recent graduates who are considering a career in e

SEMH Teaching Assistant - Full Time (ASAP Start).Tradewind Recruitment are currently seeking a dedicated and resilient 1:1 SEMH Teaching Assistant to support a pupil in a primary setting in central Bolton.This is a full-time role, starting as soon as possible and continuing through to the end of the

Desian Education are proud to be supporting an extremely inclusive and highly regarded mainstream primary school in Warrington as they require a motivated and experienced teaching assistant to join their team due to additional funding being secured.This is a full-time temporary contract consisting o

Early Years Teaching Assistant - Primary School (Sefton).Full-Time * Long-Term * Start Date: After Easter.Location: SeftonContract: Full-Time, Long-TermStart: After EasterExperience: EssentialQualifications: Desirable.A warm and nurturing primary school in Sefton is seeking an enthusiastic Early Yea