We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care
Job Summary As a Home Care Worker, you will play a vital role in providing compassionate support and assistance to individuals in their homes. Your primary responsibility will be to ensure the comfort and well-being of clients, particularly seniors or those with special needs. This position requires a caring and dedicated individual who is committed to enhancing the quality of life for those under your care. Duties Provide personal care services, including assistance with bathing, dressing, grooming, and toileting. Administer medication as prescribed and monitor clients' health conditions. Assist with mobility and transfers, ensuring safety and comfort for clients. Engage clients in meaningful activities to promote mental and emotional well-being. Support clients with daily living tasks such as meal preparation, light housekeeping, and laundry. Offer companionship and emotional support to clients, fostering a positive environment. Maintain accurate records of care provided and report any changes in client condition to appropriate personnel. Implement behaviour management strategies when necessary, ensuring a calm and supportive atmosphere. Skills Proven experience in homecare or assisted living environments is preferred. Knowledge of dementia, learning disability, mental health care practices is highly beneficial. Ability to prompt medication safely and effectively. Strong interpersonal skills with a genuine passion for helping others. Capability to perform first aid when required and respond appropriately in emergencies. Competence in driving to assist clients with transportation needs is an advantage. Experience in childcare may also be considered an asset for those working with families. This role requires a compassionate individual who can provide high-quality care while promoting independence and dignity for clients in their own homes. Job Types: Full-time, Permanent Work Location: In person