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Assistant ManagerBirchgrove Hampton CourtSalary: £38,000 - £40,000The CompanyBirchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference.The RoleAs the Assistant Manager you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents.This opportunity is perfect for an ambitious candidate seeking advancement to a general management position or aiming to transition from a supervisory role to gain comprehensive managerial experience.The PersonThe ideal applicant should ideally have:Proven ability or willingness to contribute to effective sales strategies and operations.Extensive background in Hospitality or Senior Living sectors.Knowledge of financial management, capable of supporting budget management and financial performance analysis.Excellent leadership skills with the ability to motivate and manage teams effectively.Committed to enhancing residents' well-being and fostering a sense of community.Possesses adaptability and strong decision-making skills to manage competing priorities.Demonstrates ambition and a results-oriented mindset.Willingness to work flexible hours, including weekends, to meet development needs.Values aligned with our philosophy as outlined on our websiteTo have experience in conducting resident assessments, including elements covering health and welfare.To have a firm understanding of safeguarding adults at RiskExperience in caring for residents who have health related issues, including dementiaTo have experience managing a team, including the direct supervision of staffTo have experience creating and implementing risk assessmentsKey ResponsibilitiesKey responsibilities will include:Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence.To promote the independence of our residents including providing opportunities to use their skills and enhance their quality of life, while maintaining their independence, dignity, and privacy.Assisting in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being.Ensuring compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties.Assisting in managing rotas.Supporting financial management, including rent control, cost control and overall budget management.Oversee the housekeeping team to maintain high cleanliness standards throughout the development. Manage inventory of consumables and coordinate replenishment orders as necessary.Oversee the front of house team to maintain high customer service standards throughout the development.Take charge of planning and executing various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with residents preferences.Support in supervising building and apartment maintenance to ensure timely resolution of reactive requests and adherence to scheduled preventative maintenance.Collaborating with the sales effort through planning sessions, outreach initiatives, tours, home visits and other sales-related tasks.Provide constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction.Additional responsibilities as assigned by the General Manager to support the overall success and smooth operation of Birchgrove's neighbourhood.Why Work for usOpportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employees career progression.We foster a collaborative and innovative culture where ideas are valued, and creativity is encouraged. We believe in working together as team to solve challenges and drive innovation all whilst having real autonomy of role.Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact.Competitive compensation and benefits including health care cash back and electric car schemeWe believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued.Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation.We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team.REF-229 237TPBN1_UKTJ

Warehouse Manager \n We are working with an established and market-leading, independent supply and distribution company who work with Nationwide clients. \n They are seeking an experienced Warehouse Manager to lead and manage their warehouse team. \n\n • £35,000 - £40,000 (DOE)\n, • Based in Chessington\n, • Free onsite parking\n\n Key Responsibilities: \n\n • Reporting directly to the General Manager and Company Directors\n, • Responsible for leading and managing a team or circa 30, including two supervisors\n, • Motivate, organise, and encourage teamwork within the workforce to ensure productivity targets are met or exceeded\n, • Organise the recruitment and training of staff, as well as monitoring staff performance and progress\n, • Have a clear understanding of the company's policies and vision and how the warehouse contributes to these\n, • Use space and mechanical handling equipment efficiently, making sure quality, budgetary targets and environmental objectives are met\n, • Coordinate and monitor the receipt, order, assembly, and dispatch of goods\n, • Coordinate the use of automated and computerised systems where necessary\n, • Respond to and deal with customer communication by email and telephone\n, • Keep stock control systems up to date and make sure inventories are accurate\n, • Plan future capacity requirements\n, • Maintain standards of health and safety, hygiene, and security in the work environment\n, • Oversee the planned maintenance of vehicles, machinery, and equipment\n, • Where appropriate, oversee the maintenance and operation of warehouse management systems and automated storage and retrieval systems\n, • Ensure the trade counter operation provides the service levels required for customer satisfaction.\n, • Housekeeping; ensuring a clean and tidy working environment is maintained\n\n Person Specification: \n\n • Proven experience as a Warehouse Manager\n, • Focussed on managing, recruitment and training\n, • Used to working in a fast-paced environment\n, • ‘Hands On’ approach\n, • Excellent communication skills, both verbal and written\n, • Comfortable using various IT systems\n\n Additional Information: \n\n • Working hours 08.30 – 6.00 pm Monday – Friday\n, • 31 Days Holiday including bank holidays and the Christmas shutdown\n, • Pension scheme/auto-enrolment\n, • Career progression\n, • Laptop and Smart phone provided\n, • Onsite parking\n\n \n Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! \n Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. \n By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. \n Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. \n

Our international client requires an experienced Building Maintenance Specialist to join their team. \n \n This role is a practical, hands-on position responsible for supporting the safe, efficient and compliant operation of site facilities and maintenance activities. \n \n The postholder will carry out a range of general maintenance and facilities tasks while also supporting essential administrative processes, including SAP requisitions, annual insurance renewal data gathering & inputting, contractor coordination and attendance at monthly planned preventative maintenance meetings with the facilities provider. \n \n The role also provides day-to-day support to the Facilities Manager as required. The role will cover the Head Office in Surrey and the Training Academy in Derby, therefore a willingness to travel and a full clean driving licence is essential. \n \n Key Responsibilities \n\n • Carry out practical hands-on maintenance and facilities duties across the sites, including room set-ups for events, basic repairs, ad hoc painting and decorating, initial fault finding and rectification or escalation as required, inspections, housekeeping and general upkeep of buildings and associated areas.\n, • Support the delivery of planned preventative maintenance and reactive maintenance activities to help ensure facilities remain safe, operational and fit for purpose.\n, • Assist with various Facilities administrative tasks, such as raising and processing SAP requisitions accurately and promptly to support facilities and maintenance requirements. Assist with company annual insurance renewal processes, including the accurate inputting, checking and updating of required data.\n, • Attend monthly planned preventative maintenance meetings with the external facilities provider and contribute updates, actions and follow-up requirements as needed.\n, • Monitor and oversee contractors on site to ensure work is carried out safely, in line with company procedures, agreed scope and site standards.\n, • Ensure Risk Assessments, Method Statements and permits to work are in place, reviewed and followed where required before contractor activities commence.\n, • Support health and safety compliance by following site procedures, identifying hazards, reporting issues promptly and promoting safe working practices at all times.\n, • Maintain accurate records, complete routine checks and update documentation to support compliance, audit readiness and operational control.\n, • Work closely with the Facilities Manager and provide support with day-to-day facilities coordination, maintenance planning and site-related tasks as required.\n, • Respond to issues proactively and practically, using sound judgement to identify problems, recommend solutions and help drive issues through to completion.\n, • Liaise effectively with internal stakeholders, contractors and service providers to ensure maintenance and facilities matters are communicated and resolved efficiently.\n, • Provide facilities and maintenance support across the Head Office in Surrey and the Training Academy in Derby, travelling between sites as required to meet operational needs.\n\n \n Skills and Experience: \n\n • Previous experience in facilities, maintenance, building services or similar hands-on operational roles.\n, • Good practical maintenance skills with the ability to undertake a range of routine site tasks safely and effectively.\n, • Experience of supporting administrative activities within a facilities or maintenance environment, though full training will be given.\n, • Ability to raise purchase requests or requisitions, ideally using SAP or a similar system, with full training provided on SAP as required.\n, • Experience of working with contractors and service providers in a site-based environment.\n, • Understanding of planned preventative maintenance and the importance of compliance-led maintenance processes.\n, • Awareness of contractor control requirements, including permits to work, Risk Assessments and Method Statements.\n, • Good working knowledge of health and safety requirements relevant to facilities and maintenance activities.\n, • Competent IT and data entry skills, with the ability to maintain accurate records and input information with a high degree of accuracy.\n, • Willingness and ability to travel between the Head Office in Surrey and the Training Academy in Derby as required by the role.\n\n Personal Attributes: \n\n • Strong problem-solving skills with a practical and solutions-focused approach.\n, • Close attention to detail, particularly when completing records, data input and compliance-related checks.\n, • Ability to multitask and manage a varied workload in a fast-paced environment.\n, • Reliable, organised and able to prioritise effectively.\n, • Good communication skills and the ability to work collaboratively with colleagues, contractors and external providers.\n, • Flexible approach with a willingness to support wider facilities and operational needs.\n, • Able to work a core cover pattern of 8:00 am to 4:00 pm, five days per week, with flexibility as required.\n\n Compliance and Support: \n The postholder is expected to work in line with company policies, health and safety legislation and site procedures at all times. You will support compliance activities, contribute to safe contractor management and assist the Facilities Manager in maintaining an efficient, safe and well-managed working environment. \n \n The role requires a balance of practical hands-on capability, administrative accuracy, flexibility in working hours and a proactive approach to supporting site operations. \n \n Rolling Contract \n \n On site \n \n Use of a company vehicle when visiting sites \n \n Interested? Please apply

The Branch Supervisor is responsible for supporting the day-to-day running of the branch, ensuring excellent customer service, safe operations, strong team performance and achievement of sales and operational targets. The role involves supervising staff, maintaining stock control and helping create an efficient, customer-focused branch environment.Salary: Up to £35,000 DOEKey ResponsibilitiesOperations & Branch PerformanceSupport the Branch Manager in the daily operation of the branch.Ensure smooth running of trade counter, warehouse and yard activities.Help achieve branch sales and profitability targets.Monitor stock levels and ensure accurate stock control procedures.Ensure goods are received, stored and dispatched correctly.Maintain high standards of housekeeping throughout the branch.Team SupervisionSupervise branch staff and provide day-to-day guidance.Assist with staff training, development and performance management.Support rota planning and workload allocation.Promote a positive and professional team culture.Customer ServiceDeliver excellent customer service to trade and retail customers.Handle customer queries, complaints and escalations professionally.Build strong relationships with local contractors and account customers.Support upselling and cross-selling opportunities.Health & SafetyEnsure compliance with company health & safety procedures.Promote safe working practices across the branch.Conduct regular safety checks and report hazards promptly.Ensure correct use of PPE and equipment.AdministrationComplete branch paperwork and operational reporting accurately.Support cash handling and banking procedures where required.Assist with ordering, invoicing and supplier coordination.Skills & Experience RequiredPrevious experience within a builders merchant, trade supply, or wholesale environment.Experience supervising or leading a team.Strong customer service skills.Good communication and organisational abilities.Knowledge of stock control and warehouse operations.Ability to work in a fast-paced environment.TPBN1_UKTJ

Our international client requires an experienced Building Maintenance Specialist to join their team. This role is a practical, hands-on position responsible for supporting the safe, efficient and compliant operation of site facilities and maintenance activities. The postholder will carry out a range of general maintenance and facilities tasks while also supporting essential administrative processes, including SAP requisitions, annual insurance renewal data gathering & inputting, contractor coordination and attendance at monthly planned preventative maintenance meetings with the facilities provider. The role also provides day-to-day support to the Facilities Manager as required. The role will cover the Head Office in Surrey and the Training Academy in Derby, therefore a willingness to travel and a full clean driving licence is essential. Key Responsibilities Carry out practical hands-on maintenance and facilities duties across the sites, including room set-ups for events, basic repairs, ad hoc painting and decorating, initial fault finding and rectification or escalation as required, inspections, housekeeping and general upkeep of buildings and associated areas. Support the delivery of planned preventative maintenance and reactive maintenance activities to help ensure facilities remain safe, operational and fit for purpose. * Assist with various Facilities administrative tasks, such as raising and processing SAP requisitions accurate...

The Branch Supervisor is responsible for supporting the day-to-day running of the branch, ensuring excellent customer service, safe operations, strong team performance and achievement of sales and operational targets. The role involves supervising staff, maintaining stock control and helping create an efficient, customer-focused branch environment. Salary: Up to £35,000 DOE Key Responsibilities Operations & Branch Performance • Support the Branch Manager in the daily operation of the branch., • Ensure smooth running of trade counter, warehouse and yard activities., • Help achieve branch sales and profitability targets., • Monitor stock levels and ensure accurate stock control procedures., • Ensure goods are received, stored and dispatched correctly., • Maintain high standards of housekeeping throughout the branch. Team Supervision • Supervise branch staff and provide day-to-day guidance., • Assist with staff training, development and performance management., • Support rota planning and workload allocation., • Promote a positive and professional team culture. Customer Service • Deliver excellent customer service to trade and retail customers., • Handle customer queries, complaints and escalations professionally., • Build strong relationships with local co...