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IMMEDIATE START preparing and cleaning short-term rental properties between guest stays to ensure a high standard of cleanliness, comfort, and guest satisfaction. Key responsibilities include thorough cleaning of all areas, making beds, replenishing amenities, and reporting any maintenance issues or property damage. This role requires meticulous attention to detail, reliability, physical stamina, and often flexibility in working hours. Key Responsibilities Thorough Cleaning: Perform detailed cleaning of bedrooms, bathrooms, kitchens, and living spaces. Bed & Linen Management: Strip dirty linen, wash and change sheets, and make beds to a high standard. Amenity Restocking: Ensure essential amenities like toiletries, toilet paper, and other supplies are replenished. Dusting & Polishing: Dust all surfaces, furniture, and fixtures, and polish appliances and other surfaces. Floor Care: Sweep, mop, vacuum carpets, and clean any other floor types. Maintenance Reporting: Inspect the property for any signs of damage or maintenance issues and report them immediately to the host. Waste Disposal: Remove all trash and clean bins between guests.
Key Responsibilities: Clean and prepare apartments for guest check-in/check-out Change bed linens and towels; make beds to a high standard Clean bathrooms, kitchens, bedrooms, and living areas thoroughly Vacuum, mop, dust, and sanitize all surfaces Restock apartment supplies (toiletries, kitchen essentials, tea/coffee, etc.) Report any maintenance issues or damages to management promptly Ensure all cleaning equipment is used and stored safely Adhere to company health, safety, and hygiene standards Maintain a professional and friendly demeanor when interacting with guests or other staff Ensure all cutlery, kitchen utensils, kitchen appliances are cleaned and working. Take photos for documentation and follow the companies standard operating procedures. Do the final checks before the property is ready for guest. Prepare laundry for future stays ensure it is good quality Weekly deeper cleans. Fix minor hiccups during tight changeovers (e.g., stains, missing items, quick repairs) Communicate with the laundry company and additional cleaners when needed. Ensure all keys, access codes, and security systems are working for guest. Ability to use initiative and be creative. Some additional responsibilities by be added through training Company Benefits Competitive pay based on experience and performance/ end of year bonus Flexible working hours (where possible) Opportunities for growth as the business expands Training and support to help you meet 5-star standards Independence and trust, you’ll have real responsibility A supportive team environment – we’ve got your back Staff discounts for friends & family stays (subject to availability) 25 days Paid Holidays Recognition and bonuses for exceptional work (performance-based) Qualifications Proven experience as a housekeeper or in a similar role Excellent customer service skills Good communication skills and ability to work as part of a team Attention to detail and ability to follow instructions. Basic English (spoken & written) Right to work in the UK (No student visa can be accepted for the self employed role) Smartphone with internet access Weekend availability Occasions
I would like to introduce you to this job For this jobs we request DBS check Experience Housekeeping/Cleaning Apartments or Airbnb Job description: Self employed 5 star hotel with Airbnb style apartments (100 apartments) in 15 different locations all in central London. Weekly payments of £14.80 per hour. Transport is paid by you and is not deductible. Travel time between apartments is included in the working hours. Meet at our office around 9:30 AM Finish around 6:00 PM Cleaning supplies included Most likely in tandem with another cleaner for a trial period 30 minute break How many apartments need to be cleaned: Approximately 2 or 3 apartments per day are cleaned (1, 2, 3 or 4 bedroom apartments, bathrooms, kitchen and living room). Clean linen is waiting for you in the apartments, in the hallway or inside the apartment. Each block has a storage room on the ground floor where you can find a vacuum cleaner, mop and other utensils. Are cleaning supplies provided: Yes, we do. The cleaning staff also have to pick up the apartment's toiletries from the office, such as toiletries, coffee, sugar etc. They have an office in Covent Garden where their supplies are located. Basically we meet there, pick up the cleaning supplies for the apartment (we have hand wheeled trolleys) and then take the bus to apartment number 1. After that we walk to apartment number 2 and then take the bus to apartment number 3, many of which are in the city centre. As mentioned, the time spent travelling between apartments is considered working hours. The locations vary each day and you will need to use the bus or tube between them. Other locations are 5, 10, 15, 20, 25 or 30 minutes walk from the office. Once you have finished cleaning an apartment, you need to register it in the app and go through all the steps in the app to finalize everything so that the apartment is ready to book. You need DBS check for this job Task Description Inspection of the apartment: Bedroom, Bathroom, Living area, and Kitchen if there is any damage to the property Window must be open to get airflow and clear the air. REPORT ANY MAINTENANCE ISSUES STRAIGHT AWAY ON THE GROUP AND LATER UPDATE OPERTO 1 - Bedroom Bedroom: ensure the cleanliness and presentable following our standard Strip the bed linen and drop dirty linen at the drop location / photo to send to the Whatssap group In case linen arrives, the bed can be dressed. The bedsheet and duvet must not have stains. In case it is a wrinkle use fabric softener spray to flat it straight. The bed must be in a nice and presentable position. Protectors check if stain/dirty to wash and dust/or hoovers ensure no hair from previous guests. Bedside must be clean and lamp dust free/ensure lightbulb not 000 Window / blind must be clear and the frame/skirt needs to be dusted with wet cloth. Ceiling dust in case of spider web. Hoover carpet / or mop in case of wooden floor. Check the curtain if the stain is to be reported and if it's broken to also report in the operator and send a picture to the cleaning group. Spot clean if possible. Spot clean on the sofa and/or carpet if needed. 2 - Bathroom Bathroom: ensure the cleanliness and presentable following our standard. Amenities fully refilled: toiletries (1 set per bathroom/shower gel shampoo, conditioner, hand wash, and lotion), sanitary bag (6 per bathroom/inside drawer), hairdryer (1 per bathroom/ inside drawer), toilet paper (1 open on holder & 2 spares with wrapping paper). Towel set up: (2 hand towels, 2 bath sheets, and bath mat (hang on the bathtub or folded in the shower) following the standard. Toilet clean ensures there is no limescale/ toilet seat that must be closed. Shower/ bathtub must be dry, shower head free of limescale or mole. Bin empty and wash and the top must be closed. Sink must be cleaned with scrub in case of limescale Extracting fan to be Hoover/ dust Drainage need to be check and clean & clear 3 - Kitchen Kitchen: ensure the cleanliness and presentability following our standard. Ensure amenities filled; Nespresso pod (4 in box, 4 in the jar with 2bed+), sugar jar (10 per type), Nescafe sachet (5 per type), salt & pepper (10 per type), milk bottle (1, 2 for 3bed+) and tea bag (10 per type). Utensils, kitchenette, and cutlery in full follow standard. Ensure the dishwasher & washing machine is empty and dry. If there are clean dishes in the machine > put them back in the cupboard. If there are dirty dishes > put them to wash. If there are no dirty dishes and no dishes in the machine > put the machine to wash. Bin fresh bag & top closed. Kitchen towel hung by oven/ or nicely folded place in the drawer. Sink must be dry with no water, under with amenities (bin bags (5), laundry & dishwasher detergent cap (5), fresh sponge, and washing up liquid bottle. Dust the counter and wipe if needed. All surfaces, counters, decoration items, tea box&tray, and amenities jar must be clean and placed only refilled with the amenities standard. Sink drain must be checked and clean of blockage. Floor rehover and mop. Window / blind must be clear and frame/skirt need to be dusted with wet cloth living area: ensure the cleanliness and presentable following our standard. 4 - Living Room Living area: ensure the cleanliness and presentable following our standard. Coffee table wipe clean Sofa & cushion must be dusted including the wall skirt and wall paint should not have marks or any drawing. Lamp and decor to be dust / wipe / hoover if applicable. Take the rubbish that is in the bin or near to the bin, don't take anything else that you don't know if it is rubbish or not. The AC unit has to clean and cover the dust. Window clean. Decor items, such as vases, sculptures, or pictures must be dusted/wiped or hoover (where applicable). Window / blind must be clear and the frame/skirt needs to be dusted with wet cloth. Hoover and mop. 5 - Garden/Balcony Garden/balcony (if applicable) wipe. Must be swip / mop Pick up all the rubbish /pet poo/toy etc 6 - ExitBefore exiting the apartment all lights, AC, and heating have to be turned off.
🏡 Full-Time Housekeeper We are seeking a reliable and experienced full-time Housekeeper for house cleaning. This is a long-term position. Responsibilities include general cleaning and laundry. Must have proven experience and references. Should be skilled in caring for different fabrics, including delicate items, with strong attention to detail. Key Responsibilities • Perform daily housekeeping duties: hoovering, mopping, dusting, wiping surfaces, and cleaning bedrooms, bathrooms, kitchens, and living areas., • Handle laundry and linen care, including light ironing and wardrobe organization., • Maintain tidy and well-organized storage areas, cupboards, and wardrobes., • Monitor and manage household supplies: track cleaning products and toiletries, restock items as needed., • Receive deliveries (e.g., Amazon, grocery orders, Deliveroo). Requirements • Previous experience as a housekeeper/cleaner or in a similar domestic role., • Strong attention to detail and excellent organizational skills., • Proficient in English., • Knowledge of proper care for various fabrics and delicate items., • Familiarity with a wide range of cleaning techniques and products., • Must have valid eligibility to work in the UK. Position Details • Location: Swiss Cottage, London, • Employment Type: Full-Time, • Schedule: 6 days per week, 8 hours per day, • Salary: £16 per hour, • Start Date: ASAP
This is a great opportunity for an experienced laundress with a sound understanding of various fabrics and luxury wardrobe management. This role is offering a role with an international HNW Royal family, to become a member of a large household, exclusively as a laundress/wardrobe manager. The working hours are 5 days per week, 8 standard hours and a live-out arrangement. Responsibilities · Laundress duties – clothes washing (washing machine and by hands, depending on the fabric and need) · Sorting out clothes suitable for dry cleaning only · Wardrobe management for five family members – two adults and three children · Sorting out clothes, organising, ironing/steaming etc. Key skills · Experience working as a laundress · Confident knowledge of fabrics, washing and looking after various luxury clothing items · Right to work in the UK · English language skills (communication level) · Trustworthy approach · Capable of travelling to Chelsea daily Job advantages · Lovely international family to work for · Salary and bonus potential · Only laundress's responsibility, no housekeeping and additional responsibilities
We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care
About the job Citadines Trafalgar Square is seeking a confident Head Housekeeper to become part of our Team. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As Head Housekeeper, you will be responsible for: Leading the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Planning, organising and supervising the cleaning services within the property Dealing with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Being responsible for departmental communications Managing reporting and budget for the Housekeeping Team To be successful in the role of Head Housekeeper, we require: Previous supervisory or managerial experience Ability to lead and develop teams Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Head Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Salary discussed at venue Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.