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You don't just want to manage support, you want to own the customer experience end-to-end.If turning complex problems into loyal, long-term customers is your thing, this role was built for you.When ERP software sits at the heart of a business, customer service isn't a function – it's a promise.UK

You don’t just want to manage support, you want to own the customer experience end-to-end.If turning complex problems into loyal, long-term customers is your thing, this role was built for you.When ERP software sits at the heart of a business, customer service isn’t a function – it

Our Purpose We believe in making homes, businesses, and lives better. As our Regional Showroom Sales Manager (RSSM), you will be the driving force behind this mission, guiding and developing our Bathroom Showroom teams across a defined region to ensure we remain the partner of choice for the trade industry. The Role: You will lead, mentor, and inspire our Showroom Managers to deliver exceptional customer service and sustainable sales growth. As our Regional Showroom Sales Manager, your role will involve monitoring area performance to ensure every showroom in your network is a profitable, seamless extension of the City Plumbing brand. By taking ownership of the Showrooms regional sales strategy, youll implement initiatives that drive consistent sales results across all locations. Youll focus on high standards that will directly impact area performance, allowing you to identify and scale successes within your territory. Through proactive influencing and mentorship, youll empower your Showrooms to reach new sales heights and maintain a competitive edge when it comes to sales. Ultimately, you will be committed to improving the performance of our Showroom estate by aligning business initiatives with our broader sales objectives, and ensuring the area performance and regional sales targets are consistently met and exceeded. If you achieve this you will be rewarded financially by our brilliant bonus scheme. Key Responsibilities: You will drive performance by taking accountability for showrooms meeting, exceeding sales targets, profit/AOP objectives, and trading margins. You will ensure strategic growth by coaching Showroom Managers to proactively secure new business while nurturing loyal, recurring trade partnerships. You will demonstrate team leadership, by supporting the recruitment, onboarding, and expert product training to empower your teams to lead with knowledge. You will influence standard excellence, by conducting regular site visits to audit showroom standards, ensuring industry-leading visual presentation and customer journeys. You will be a great collaborator, by fostering strong partnerships between Showroom and Branch Managers to drive total branch profitability. This is a remote based role, with travel required throughout a defined regional area. You: As a Regional Showroom Sales Manager, you will be an example of our behaviours; Make it safe for Everyone, Be the customers choice, Create the future, Grow stronger together. Youll be a commercially-minded leader who can interpret financial data and turn it into high-performance results. Skills and competencies: Leadership Experience: Proven track record in management or leadership roles. Coaching Skills: Ability to inspire and influence teams to unlock their untapped potential. Industry Knowledge: Understanding of the Bathrooms industry or similar trade sectors (e.g., kitchens, joinery). Commercial Acumen: Ability to examine and interpret complex financial and statistical information. Mobility: A clean UK Driving Licence for travel across your region Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: 30% Discretionary Bonus Discounts, savings and cash back at numerous retailers Enhanced pension Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! BelongWithUs Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment

A nationally recognised wealth management firm in Greater London seeks a qualified Financial Planner to inherit an established client bank.This role offers a competitive salary of up to £80,000 plus bonus, with full support in planning and administration.You will provide holistic financial planning