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The station house is an independent, established gastro pub in Acton. Renowned for its commitment to quality, provenance and service, we enjoy great trade from our loyal customers. We are looking for a great all-rounder to join our small team on a full time basis. • You will have a genuine love of food, be confident handling, serving food • Demonstrate competent chef skills. • Have a friendly personality. • Be happy being in a open plan kitchen kitchen – being proactive and using your initiative to take on your next task. • Be calm and organised, multi-task, and have keen attention to detail and cleanliness. • Confidently build relationships with demanding customers and the existing team members. • Be reliable & trustworthy. • Speak clearly in English. • Able to work on a fast busy environment, No bad habits or addiction if you wish to apply. We offer a competitive rate of pay based on experience, staff discount, staff meals and discounts for all the company businesses Job Type: Full-time

Black Bear Burger is a serious contender for London’s best burger! Our mantra of ‘simple done well’ has won us many loyal customers and a big buzz online. It’s important to us for you to know we’re serious about burgers so all trial shifts get a burger and chips so you can taste what we're all about. About you --looking for full time (around 45h/wk)-- -Full availability- -Previous experience as a grill Chef or CDP- -Looking to join somewhere you can be proud of working- About the role -opening/closing -Grill section / fry section / pass -following company procedures and food hygiene practises -paid monthly -£12.21 + tronc (roughly £6-8ph) This is for one of our brand new sites in Westfield Shopping Centre White City opening early April!

GAZETTE BRASSERIES is a collection of 6 French Brasseries in London, since its birth over 18 years ago, Gazette has become the favourite of local residents and with a loyal network of regular guests. The hospitality and passion of our people is the key to our success.We are currently looking for a Barista / Bartender for our Newly opened branch in Clerkenwell. If you are a committed, dedicated and professional person willing to provide the best of their skills, to progress with us and contribute to a great team, please get in touch.

Black Bear Burger is a serious contender for London’s best burger! Our mantra of ‘simple done well’ has won us many loyal customers and a big buzz online. It’s important to us for you to know we’re serious about burgers so all trial shifts get a burger and chips so you can taste what we're all about. About you -looking for full time (around 40h/wk)- -Full availability- -Previous experience as a front of house team member, cashier or waiter- -Looking to join somewhere you can be proud of working- -Ability to work in a fast paced, high volume operation- About the role - operating the till and handing food to customers at our site in Markethalls Paddington - helping with some light prep tasks such as filling sauce bottles, slicing burger buns, refilling containers with prepped food - Available to work from midday - 2200 We’re growing too, with two new sites planned this year, and we’re looking to bring on board some great new people to grow with us. If this sounds like something that excites you get in touch!!

About Us Gerry’s is a legendary Soho institution, known for its rich history, vibrant atmosphere, and loyal crowd. As a key part of our front-of-house team, our floor staff ensure that every guest has an exceptional experience, delivering great service with personality and efficiency. The Role We’re looking for an energetic and customer-focused Floor Team Member to join our team at Gerry’s. You’ll be responsible for looking after guests, serving drinks, keeping the venue tidy, and making sure every customer leaves with a smile. Key Responsibilities - Welcome guests and provide friendly, attentive service throughout their visit. - Take and deliver drink orders efficiently and accurately. - Clear tables, clean surfaces, and keep the venue looking its best. - Support the bar team by collecting glasses, running drinks, and assisting where needed. - Handle customer queries and resolve any issues professionally. - Work efficiently in a fast-paced environment, keeping up with the flow of service. - Follow all health & safety and licensing regulations. What We’re Looking For - A positive, can-do attitude and great people skills. - Previous hospitality or customer service experience is a plus (but not essential!). - Ability to work evenings, weekends, and late nights. - Strong teamwork and communication skills. - A genuine passion for nightlife and creating great experiences for guests. - Ability to stay calm and professional under pressure. Why Work With Us? - Competitive pay plus tips. - A fun, sociable team in an iconic Soho venue. - Opportunities for progression within the hospitality industry. - The chance to work in a lively, fast-paced environment. Ready to join the team?

Black Bear Burger is a serious contender for London’s best burger! 🍔 Our mantra of ‘simple done well’ has won us many loyal customers and a big buzz online. It’s important to us for you to know we’re serious about burgers so all trial shifts get a burger and chips so you can taste what we're all about. We are looking for an experienced assistant kitchen manager to join our team in Paddington. About you -looking for full time (around 40h/wk)- -Full availability- -Previous experience as a kitchen manager/assistant manager- -Looking to join somewhere you can be proud of working- -Ability to work in and manage a fast paced, high volume operation- About the role -Opening/closing shifts- -Assisting unit manager in the day to day operation of the kitchen- -Managing the kitchen Grill section / fry section- -Fulfilment of all mis en place for service- -Maintaining cleanliness of your section and the wider kitchen- -Keeping kitchen safety and due diligence information up to date- -Paid every 2 weeks- -£14.00 We’re growing too, with two new sites planned this year, and we’re looking to bring on board some great new people to grow with us. If this sounds like something that excites you get in touch!!

General Manager Job Description Company Overview: Steakhouse, originally established in the vibrant community of Hackney, is renowned for its commitment to live fire cooking, which brings a unique depth of flavor to its carefully curated menu. This cooking technique is one of unique STEAKHOUSE signature attractions, setting it apart in the competitive London restaurant scene. The steakhouse is celebrated not only for its innovative approach but also for its small, focused menu that emphasizes the freshness and quality of its offerings. Our steakhouse has successfully carved a niche as a premier destination for steak enthusiasts, garnering a loyal following and critical acclaim, making it a standout small establishment. As part of its ambitious growth strategy, our Steakhouse is set to expand its operations to Canary Wharf, marking a significant milestone in its journey. This move is designed to cater to a broader audience, bringing distinctive dishes and unique dining experience to one of London’s most dynamic upcoming leisure and dining destinations. The expansion into Canary Wharf represents a pivotal step forward, promising to introduce our Steakhouse to a new clientele while continuing to uphold the high standards that have defined its success in Hackney. Key Responsibilities: Overall Operational Oversight: Manage both front of house and back of house operations, ensuring seamless integration and efficiency across the restaurant. Budgetary and Cost Management: Actively contributes to budgetary meetings, offering insights and strategies to manage costs effectively. Works collaboratively with the management team to implement cost-saving measures without compromising service quality. Comprehensive Staff Management: Manages the scheduling for all restaurant staff, ensuring optimal staffing for both front of house and back of house. Directly manages the rota for back of house staff, coordinating kitchen operations to ensure efficiency during all service periods. Enhanced Quality Control: Oversees the quality and safety of all food items served at the restaurant. Supervises ingredient selection and kitchen hygiene practices to meet health and safety standards. Operational Collaboration: Ensures that kitchen operations are fully aligned with front of house activities, fostering a collaborative environment between all staff. Acts as the point of contact for both areas, resolving any operational conflicts and ensuring a smooth service delivery. Culinary Oversight and Reporting: Plays a key role in culinary decision-making processes, providing input and guidance on menu selections and kitchen practices. Reports directly to the owner about kitchen performance, needs, and any significant operational issues or achievements. Facilitates communication between the kitchen team and the restaurant management to ensure all parties are informed of operational statuses and strategies. Job Requirements and Prerequisites: Educational Background: Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred but not essential. Experience: Minimum of 3 to 5 years of management experience in a high-volume restaurant or hospitality environment. Proven experience in managing a large team in a fine dining or upscale casual dining setting. Previous experience with budget management, cost control, and financial reporting. Certifications: Food Safety Certification is required. Additional certifications related to hospitality management would be advantageous but not essential. Skills and Competencies: Strong leadership skills with the ability to motivate and manage a diverse team. Excellent organizational and time-management abilities. Proficient in conflict resolution, with a strong focus on customer service. Capable of making quick decisions under pressure. Exceptional communication skills, both verbal and written. Competency in using restaurant management software and systems for scheduling, inventory, and POS operations. Personal Attributes: High level of professionalism and dedication to operational excellence. Passionate about food quality and customer satisfaction. Ability to work flexible hours, including nights, weekends, and holidays as required by the restaurant's operational needs.

Black Bear Burger is a serious contender for London’s best burger! Our mantra of ‘simple done well’ has won us many loyal customers and a big buzz online. It’s important to us for you to know we’re serious about burgers so all trial shifts get a burger and chips so you can taste what we're all about. About you --looking for full time (around 45h/wk)-- -Full availability- -Previous experience as a grill Chef or CDP- -Looking to join somewhere you can be proud of working- About the role -opening/closing -Grill section / fry section / pass -following company procedures and food hygiene practises -paid monthly -£12.21 + tronc (roughly £6-8ph) This is for one of our brand new sites in Westfield Shopping Centre White City opening early April!

The right candidate will have a passion for hospitality and the ambition to continue to develop their career with us. Job details: - Be the face of the brand known for its warm welcome, conviviality and hospitality - Excellent knowledge of wine, cocktails and service to maximise our guest journey - Proven past experience in high volume restaurants in London - Ensure restaurant is impeccably presented and kept to a high standard - Approach hospitality with a friendly and curious mindset, looking for improvement in everything we do - Enhance guest experience by nurturing relationships and celebrating our loyal members - Maintain brand standards by checking the quality and consistency - Strong team ethic - Be proud to give everyone a memorable experience Your Rewards: - We guarantee plenty of opportunities for career progression and advancement - Highly competitive salary - Complimentary breakfast and dinner during shifts - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Yearly Staff award ceremony and party

Churchfield Food Store is an independent, established delicatessen and café in Acton. Renowned for its commitment to quality, provenance and service, we enjoy great trade from our loyal customers. We are looking for a great all-rounder to join our small team on a full time basis. Some weekend working is required. • You will have a genuine love of food, be confident handling, serving and talking about it. • Demonstrate competent barista skills. • Have a friendly personality. • Be happy being front of house, at the till, in the kitchen – being proactive and using your initiative to take on your next task. • Be calm and organised, multi-task, and have keen attention to detail and cleanliness. • Confidently build relationships with demanding customers and the existing team members. • Be reliable & trustworthy. • Speak & write clearly in English. Beside making coffee we will require help with till, preparing sandwiches, cleaning. The opening hours are 7.30 am to 6 pm week end close earlier. the shift hours might be flexible We offer a competitive rate of pay based on experience, staff discount, staff meals and as much coffee as you can drink. Job Type: Full-time or part time

Identify potential customers in-store and through community engagement to generate new sales opportunities. Build and maintain strong relationships with existing customers to ensure a loyal client base and repeat business. Stay updated on the latest fashion trends, new arrivals, seasonal collections, and competitor activities. Assist customers with product selection, offering styling advice, and upselling complementary items to enhance their retail store experience. Provide accurate pricing information, promotions, and discounts to customers for money transfer, travel packages services. Monitor and report on daily, weekly, and monthly sales performance to management. Collaborate and oversee sales operation along sales coordinator and merchandiser Create and distribute promotional materials, both in-store and online, to drive traffic and boost sales.

Set to unveil its newly refurbished charm in late February, The Red Lion is not just any pub—it’s an iconic East London institution with a hotel, ballroom, garden, and a loyal local following. We’re poised to become the hottest spot in 2025, and we want YOU to be part of this thrilling journey! You Are: - Passionate about providing outstanding service - A quick learner who can use your own initiative - Happy working in a high-intensity venue but with a fun-loving team - Aiming to grow and develop within a fantastic, award-winning company - Looking to progress to the next level and build your career in a rapidly expanding and versatile business

Established five years ago, Adelaide Beauty Studio has a large group of loyal clients in the heart of Walthamstow. We specialise in hair and beauty services. We are proud to be Treatwell Top Rated Salon 3 years in a row! The Role We are currently in search of a part-time Beauty Therapist. This is an excellent opportunity for an experienced beauty therapist to bring something special to our salon. A positive “can-do” attitude and a good manner with clients are essential if you are confident and flexible enough to adapt to our salon and become part of our team. Key Responsibilities - To manage appointments efficiently and professionally, - Welcoming clients and ensuring they are comfortable, - Advising clients about treatments and products, - Cleaning workstation and sanitising throughout the day, - Collecting payments for performed services, - Ad hoc duties within the salon. - Skills and qualifications - strong listening skills, - good verbal skills, - excellent customer service skills, - strong attention to detail, - the ability to work a flexible schedule, - to build strong relationships with clients, - excellent time management skills, - patience and ability to stay calm under pressure, - basic computer skills, - must have a minimum of two years of experience performing varied treatments, including Waxing (Hollywood&Brazilian) monotherapy. Microdermabrasion etc.: - NVQ Level 3 is essential.

Join our dynamic team as a FULL OR PART-TIME SENIOR HAIR STYLIST at Stephen and Co Hairdressing. We are seeking skilled professionals with salon experience and expertise in all areas of cutting, coloring, and balayage for both men and women. Our salon boasts a vibrant and upbeat atmosphere, and our loyal clientele has kept us going strong for over 17 years. As a Senior Stylist, you will enjoy a competitive salary and great work-life balance with alternate weekday and weekend shifts. No Sundays or late nights means more time for yourself! Our salon is conveniently located near Barnes mainline station. If you're ready for an exciting change, send us with your C.V. and a cover letter to join our passionate team. Job Type: Part-time Expected hours: 24 – 32 per week Additional pay: Commission pay Tips Benefits: Company pension Employee discount Store discount Schedule: Day shift Experience: stylist: 4 years (required) Licence/Certification: Hairdressing NVQ/SVQ Level 2 (preferred) Work Location: In person Reference ID: Senior Stylist/Part time.

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

General Manager – High-End Gastro Pub, Chelsea Are you ready to lead an established and fast-growing fine-dining pub in the heart of Chelsea? We are seeking a passionate and experienced General Manager to take charge of a premium gastropub, known for its exceptional food, curated wine lists, and unrivaled customer experience. About Us Our gastropub has become a cornerstone for Chelsea’s affluent residents and American tourists alike. We pride ourselves on delivering memorable dining experiences, hosting exclusive events such as weddings and birthday celebrations, and creating a welcoming environment for our loyal guests. The Role As General Manager, you will: Be hands-on and customer-focused, leading the team by example in a smaller, intimate setting. Collaborate closely with the owners to refine and grow the business. Build and maintain a stable, high-performing team, emphasizing longevity in the role. Ensure smooth operations during our busiest periods, from Thursday to Sunday, while delivering exceptional service to our clientele. The Ideal Candidate Previous experience in a similar environment, such as high-end gastro pubs or independent fine-dining restaurants. A natural leader who thrives on the floor, ensuring every customer leaves delighted. Commitment to developing a long-term, stable career with us. A strong understanding of premium dining and exceptional guest service. What We Offer Competitive package: £50,000 base salary + £10,000 service charge + £10,000 performance bonus. A 48-hour workweek with flexibility to take some weekends off. The opportunity to grow and make a significant impact in a well-loved, high-profile venue. Start Date We’re looking for someone to join us ASAP. If you’re a motivated and dedicated hospitality professional eager to shape the future of a prestigious gastropub, we’d love to hear from you. Apply today and lead Chelsea’s best dining experience!

Join Our Wellness Team! We are seeking a skilled and compassionate Massage Therapist to join our team at Mobile Massage Ritual. If you are passionate about healing, wellness, and providing an exceptional client experience, we would love to hear from you! Position: Full-Time / Part-Time Location: London Compensation: Competitive pay, plus tips and commissions Schedule: Flexible hours to accommodate clients Qualifications: Strong communication and interpersonal skills Passion for helping clients improve their well-being Ability to create a relaxing and welcoming environment Responsibilities: Provide professional massage therapy services to clients Tailor massages to meet individual client needs Uphold the highest standards of client care and confidentiality Manage appointment bookings and client records Benefits: Ongoing training and professional development Flexible scheduling and a supportive work environment Opportunity to build a loyal clientele If you're ready to make a positive impact and be part of a dynamic team, apply today

Exciting Hair and beauty Opportunities at Our Brand-New Salon •Are you ready to grow your career and join an exciting new venture? **Chei's Lab **is a fresh, modern salon opening in Southwoodford, and we’re on the lookout for talented and passionate hairdressers to join our founding team! •Why Join Us? Be part of something special Help shape the success of a brand-new salon with huge growth potential. -A stylish, state-of-the-art space designed to inspire creativity. -Competitive pay with opportunities to grow as the business flourishes. -Flexible hours that suit your lifestyle (full-time and part-time roles available). •We’re Looking For: Creative professionals excited to build a loyal client base from the ground up. Team players who value exceptional customer service and thrive in a collaborative environment. Why This Is Your Opportunity: As one of the first stylists to join Cheis Labyou’ll be part of an exciting journey with limitless possibilities. We’re not just building a business—we’re building a community where talent and creativity shine! Ready to Get Started? Let’s grow together and create something amazing

Unisex Hair stylist with coloring experience

Be Part of Something New INSTAGRAM; @cheislab Exciting Hairdresser Opportunities at Our Brand-New Salon •Are you ready to grow your career and join an exciting new venture? **Chei's Lab **is a fresh, modern salon opening in Southwoodford, and we’re on the lookout for talented and passionate hairdressers to join our founding team! •Why Join Us? Be part of something special Help shape the success of a brand-new salon with huge growth potential. -A stylish, state-of-the-art space designed to inspire creativity. -Competitive pay with opportunities to grow as the business flourishes. -Flexible hours that suit your lifestyle (full-time and part-time roles available). •We’re Looking For: Qualified hairdressers (NVQ Level 2/3 or equivalent) with a strong skill set in cutting, coloring, and styling. Creative professionals excited to build a loyal client base from the ground up. Team players who value exceptional customer service and thrive in a collaborative environment. Why This Is Your Opportunity: As one of the first stylists to join Cheis Labyou’ll be part of an exciting journey with limitless possibilities. We’re not just building a business—we’re building a community where talent and creativity shine! Ready to Get Started? Let’s grow together and create something amazing

Looking for a passionate individual to join our team. With great hairdressing skills . Small Unisex salon with loyal custom. A motivated individual to bring great energy.

To lead our restaurant's marketing initiatives. The ideal candidate will develop and implement strategies to increase brand awareness, attract new customers, and retain loyal patrons, ensuring our restaurant continues to thrive in a competitive market. Key Responsibilities: 1.Marketing Strategy Development: · Develop and execute comprehensive marketing plans to promote the restaurant's brand, menu offerings, and special events. · Analyze market trends and competitor activity to identify opportunities and threats. 2.Brand Management: · Ensure consistent branding across all marketing channels, including social media, print, email, and in-restaurant materials. · Develop compelling content that aligns with the restaurant's vision and values. 3.Digital Marketing: · Manage the restaurant’s social media accounts, creating engaging posts and responding to customer inquiries. · Plan and execute digital advertising campaigns on platforms such as Google Ads and social media. · Optimize the restaurant’s website for user experience, SEO, and online reservations. 4.Promotions and Events: · Plan and coordinate marketing campaigns for new menu launches, holiday promotions, and special events. · Partner with local businesses and influencers for cross-promotional opportunities. 5.Customer Engagement: · Develop loyalty programs and strategies to improve customer retention. · Monitor and respond to customer feedback on review sites, social media, and other platforms. 6.Analytics and Reporting: · Track and report on the performance of marketing campaigns, using data to refine strategies. · Maintain and analyze customer data to better understand demographics and preferences. 7.Budget Management: · Manage the marketing budget, ensuring effective allocation of resources to maximize ROI. · Negotiate with vendors for advertising, printing, and promotional materials. 8.Collaboration: · Work closely with the restaurant management team to align marketing efforts with operational goals. · Train staff on promoting events, specials, and customer service best practices.

Escocesa is an acclaimed neighbourhood Spanish restaurant with a focus on Scottish seafood, situated on Stoke Newington Church Street in North London. This is a fast-paced and lively tapas restaurant which also produces internationally recognised paellas at weekends. We have a passionate and loyal clientele who appreciate our commitment to ethical sourcing and quality in all areas of food and wine. This is a very hands-on role that requires a candidate with extraordinary motivation and enthusiasm. If you have the work ethic, drive and commitment to be be part of a successful team, we would love to hear from you.