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Collections Advisor Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job:As a Collections Advisor you will be responsible for optimising customer contact to provide support and guidance on forbearance options available to the customer in line with FCA regulations on Borrowers in Financial Difficulty, Tailored Support Guidance, Fair Treatment of Vulnerable Customers and other related FCA guidance. You will balance customer needs against customer outcomes and company brand values. Supporting management in change activities to enable process improvement and regulatory compliance. • Using business and product knowledge to provide options for customers to ensure best possible outcome for their situation., • Gather information from the customers responses, document carefully and sensitively., • Ensure ongoing monitoring of identified vulnerability cases to support the customer and minimise negative customer impact and business losses., • Complete Income and Expenditure tool to gain full understanding of customer’s current, and future, financial commitments in order to identify appropriate next steps., • Obtain validation and demonstrate forbearance in line with FCA guidelines by agreeing realistic, affordable, and sustainable repayment plans, balancing customer needs with business requirements in line with the Assessing Affordability Work Instruction on all secured and unsecured agreements., • Identify, qualify and reduce potential risks when managing and resolving agreement breaches which could result in the loss of the vehicle., • Manage negotiation with both customers and authorized third parties, • Working closely with Financial Crime and Risk, accelerating cases for further action when the asset is at risk., • Maintain the service level agreement for all correspondence, both email and white mail, to be completed within 48 hours., • Liaising with internal/external departments to complete investigations into contractual issues., • Proactively review customer accounts to identify and resolve any future problems before they arise., • Highlight cases which have irregularities and provide feedback on potential high-risk cases. Inform underwriting & credit risk to ensure trends/areas of improvement are identified., • Responsibility for fully reviewing cases to ensure that default notices are issued after appropriate consideration of all factors such as payment plan outcomes, ASKMid checks, Keeper Enquiry, CRA review and in the case of possible breaches, receipt of relevant documentation to satisfy potential breach., • Providing dedicated support to the families of deceased customer cases in line with FCA guidelines., • Experience in a Collections related environment, or working within Customer Services industry, preferable in financial services (desirable)., • Strong administration & communication skills., • The ability to be organised working within timescales and attention to detail is key., • Knowledge of DPA, CCA, FCA, Consumer Duty, GDPR & Money Laundering, • Experience of working with vulnerable customers (desirable)., • Analytical and objective approach to problem solving. Diversity, Equity and InclusionEquality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1.Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development. Ensuring protection against discrimination and fostering respect in everyday business. Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation.Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background 4739893

Technical Coordinator (Labelling) Location: Head Office (Wokingham UK) Department: Design and Development Salary: £25,000 - £27,000 Hours: 40 Contract Type: Permanent We are looking to recruit a detail-oriented and proactive Technical Coordinator (Labelling) who will be responsible for managing and overseeing labelling projects of Instructions for Use (IFUs) and related product labelling. This role is... ZIPC1_UKTJ

Passionate About People? Lead Our Front of House Team!.Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our re

Company description: At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Were a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and view... ZIPC1_UKTJ

Electrical Supervisor - Maintenance (covering South Central region - SN, RG, OX, SO, PO postcodes) £42,000 - £45,000 + Company Vehicle + Excellent Benefits Are you an electrically qualified Service and Maintenance Engineer with experience supervising and leading a team? You'll be joining one of the UK's leading Facilities Services providers, who have the contract within the Ambulance Services, c... ZIPC1_UKTJ

Our client, a leading provider of occupational health services is seeking an experienced Occupational Health Advisor (OHA) to join their Farnborough team. This is a pivotal role where you will support organisations across a variety of industries to create healthier, safer, and more productive working environments for their employees. This role offers variety, autonomy, and the opportunity to make a... ZIPC1_UKTJ

Workshop Team Lead Commutable from Wokingham, Woking, Reading, London, Aldershot, Guildford, Basingstoke £40,000 to £50,000 + Days + Premium Overtime + Progression + Training + 25 days Holiday and Pension Do you have experience working with wood or furniture in a workshop or joinery environment and want to take the next step in your career by leading a small team to keep the workshop running smoothly... ZIPC1_UKTJ

Job Title: Registered Manager Location: Camberley, UK Type: Permanent, Full-Time Salary: £40,000 to £45000 per annum plus bonus We Offer: • Competitive salary per annum plus bonus - Salary can be negotiated, • Opportunities for career development and progression, • Supportive and inclusive working environment, • Pension scheme, • On-going training and development opportunities About the Company: We are a well-established ... ZIPC1_UKTJ

Specialist Housing Partner (Scheme Manager) A place to create moments that matter Location: Ballard Court, Camberley, 100% Onsite with travel to other schemes as required. Salary: £22,820 per annum including regional uplift. 8 month Fixed Term Contract, part time 25 hours per week between Monday Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as ... ZIPC1_UKTJ

Role:- Quality Manager Salary Up to £34k Hybrid 3 days in the field, 2 working from home Perm Role Overview This is a hybrid role and time with the team in Berkshire is expected approx. 3 days a week to observe and support Advisors. In such instances, travel costs will be reimbursed over and above your Berkshire base. Responsibilities:- Design and/or own systems and processes to ensure compliance with... ZIPC1_UKTJ

DUTY MANAGER, EVERYMAN WOKINGHAM.I’M GONNA MAKE YOU AN OFFER YOU CAN’T REFUSE.Do you want to be part of the revolution that’s redefining cinema?.We’re opening up auditions for Duty Managers to help us deliver the consistent high-quality experience that Everyman has become famous for.This is

Scheme Manager Non Residential Pay £24,638 pa and great benefits including Health Cash Plan Permanent, Full time (37.5 hpw) Wokingham We cant offer a CoS for this role Home, a place where you belong This is a great job opportunity for you to join our leasehold retirement team as Scheme Manager. If you want to make a difference supporting people to live independently and enjoy their well-earned ret... ZIPC1_UKTJ

We are looking for an Assistant Manager who will support the home manager and Deputy Manager in the running of the home and work in a direct care capacity on a day-to-day basis. Ensuring the home is operating to a high standard, including maintaining adequate staffing and implementation of staff training. Rate of Pay To be discussed at interview Contract Type Full Time Contract Hours 40 hours (Vari... * * * * * * * * * * * * * * * * * * * * * * * * ZIPC1_UKTJ

As a General Manager, you’ll take charge of your restaurant, leading from the front and inspiring your team to deliver world-class food and unforgettable guest experiences. What you’ll get as a General Manager:. Communicate clearly with your team, line manager, and support departments.

Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the succes

Snap Fitness are seeking a dynamic, passionate and motivated Assistant Club Manager at our Frimley Club. Social media and club management reporting. Assistant Club Manager - Frimley, Camberley.

Breakfast and After School Club Manager - Wokingham, Berkshire. Location: St Paul's CofE Junior School, Oxford Road, Wokingham, Berkshire RG41 2YJ.

As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team,delivering 14 great shifts to make sure that every customer leaves happy. You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, ca

Are you a Field Services Manager or similar, from an engineering or technical background or similar, looking to take the next steps in your career into a hands-off role where you will be managing Field Service Engineers nationwide?. Field Services Manager, Hands Off.

We are seeking a Team Leader to support the Home Manager, Deputy Manager and Assistant Manager in all aspects of the home's management.You will encourage the staff, assist in supervision and induction, and review residents care plans.

Job title: SHE Advisor (Edgewing) \n Location: Reading area. The role could be contracted to any BAE Systems site (preferably Frimley) but on commencement will immediately be assigned to our Edgewing JV in the Reading area. A financial support package may be available to enable this assignment if required, dependent on certain criteria being met. Due to the nature of this assignment, we envisage there will be a need for mostly on site working, however, flexible working arrangements may be possible – please speak to your recruiter about the options for this role. \n Salary: £53,211 Dependent of skills and experience \n What you’ll be doing: \n\n \n Your skills and experiences: \n Essential \n\n #LI-MH1 \n #LI-Onsite

Specialist Housing Partner (Scheme Manager). As a Specialist Housing Partner (Scheme Manager), you’ll be at the heart of their Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. Collaborate with internal teams and external partners

As an Occupational Health Advisor at Medigold Health, you’ll play a key role in supporting our clients to create healthier, safer working environments for their people. Provide and maintain appropriate advice on health issues, health promotion and health education to employers and employees. The d

For over 50 years, Mirion Technologies has delivered mission-critical systems to detect, measure and analyse radiation – protecting people, property and the environment. With a global footprint across Europe, Asia and the USA, we are driven by innovation, quality and safety. The Job We are currently recruiting an enthusiastic and highly organised Quality Control (QC) Inspector to join our team on a Fixed Term Contract for 6 months covering maternity leave. This role is part of the Technologies group reporting to the QHSE Director. You will be responsible for the inspection of machined parts received at our Farnborough site so we are looking for someone with similar experience ideally within the manufacturing sector. The purpose of the role is to provide quality control inspection of drawn parts prior to their transfer to stock. Associated activities include preparing non-conformance reports and supporting suppliers to continually improve. Key Responsibilities • Carry out mechanical inspection of drawn parts on receipt and prior to acceptance into stock, • Raise non-conformance reports, • Coordinate supplier non-conformance resolution, including root cause and corrective action, • Participate in drawn parts supplier audits and reviews Qualifications and Experience • Experience in a similar role, preferably within the manufacturing sector, • Successful completion of a mechanical engineering apprenticeship, • Background in an ISO9001 certified working environment (highly desirable), • Ability to measure close tolerance components to a high level of accuracy and repeatability, • Demonstrable proficiency in using analogue and digital vernier callipers, height gauges, micrometres, etc, • Experienced in using a coordinated measurement machine (CMM) (highly desirable), • Working knowledge of BS8888, • Intermediate level Microsoft Office, specifically Excel, Word and PowerPoint, • Hands-on approach, • Good written and oral communication skills, • Ability to assess priorities and work on own initiative As this is an on-site role, please only apply if you are commutable distance from Farnborough, Hampshire.

An expanding UK wide company is offering a fabulous new opportunity for a customer focused candidate to join one of their business centres based near Farnborough.The role will support the Business Centre Manager in revenue generation, client retention, customer service excellence, and ensuring compl

The Coppid Beech Hotel is seeking an experienced. Following our extensive multi-million-pound refurbishment, this is an exciting opportunity to play a key role in the ongoing upkeep and smooth operation of our 4-star hotel with over 200 bedrooms.

We are delighted to provide an opportunity to an experienced Project Manager to join forces with one of our most exciting clients within the Design and Build industry.The opportunity is with a family run company with over 40 years of D&B experience in the sports and leisure industry, working on high

Department Manager | Fashion Retail | Camberley | up to £29k plus Bonus and B. We are recruiting a strong Department Manager to join a fast paced, high volume fashion retail environment in Camberley.

They are seeking an experienced Delivery Manager to lead the delivery of a high-profile digital and data programme with regulatory oversight, cross-industry dependencies and senior stakeholder visibility. The Role: You will own the end-to-end delivery of a complex digital and data infrastructure pr

Strong leadership and partner-management skills.

In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Manager are t

In this role, you’ll deliver technical training on ventilation and heating solutions to internal teams and external partners, develop structured and innovative training programmes, act as the go-to technical authority, and represent the business with universities, institutions, and industry bo

About the Role Are you an experienced manager in the automotive aftermarket looking for your next challenge? We're recruiting for a hands-on Branch Manager to lead a well-established automotive service centre in the Camberley area. This role requires a strong leader with a proven background in

As a Specialist Housing Partner (Scheme Manager), you’ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. Specialist Housing Partner (Scheme Manager). Ballard Court, Camberley, 100% Onsite with travel to other s

WORKSHOP CONTROLLER - PSV Hourly rate:£28.Working Hours:4 on 4 off 5am - 4pm Location:Wokingham Our client is seeking an experienced Workshop Controller / Workshop Foreman / HGV Technician / Workshop Supervisor for their successful and efficient workshop.Responsibilities of a Worksh

Are you a proactive, solutions-focused procurement professional with strong experience in professional services categorie.

Responsibilities * Managing the interface between FM and user occupiers of key strategic sites across the county ensuring premises are fit for purpose and legally compliant in both the context of an office setting and front-line service delivery.Provide advice and guidance to building occupiers,

Health, Safety & Environmental Advisor (Construction). Are you a NEBOSH qualified Health & Safety professional with experience in construction or facilities management, looking to take the next step in your career with a close-knit, family-feel regional contractor that genuinely invests in its peopl

Assistant Client Manager Job Market - Commercial Insurance Assistant Client Manager: About the role Development of relationships with existing and new clients to assist with providing a comprehensive commercial insurance service offering. Assistant Client Manager – Commercial Insurance &nda

We're looking for Team Leaders to lead our Service teams and drive our service performance forward for our customers.

Field Services Manager, Hands Off {Consultancy, Testing} Bracknell, occasional travel nationwide £40,000 to £50,000 + Company Benefits Are you a Field Services Manager or similar, from an engineering or technical background or similar, looking to take the next steps in your career int

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager t

Keywords: Sales, Estimating, Cost, Planning, Bids, Engineering, Aerospace, CNC Commercial Manager. Commercial Manager Location: Near Camberley, Surrey Salary: £40,000 to £70,000 Our client is a growing Aerospace Precision Manufacturing Engineering company based near Camberley. They a

Our client is looking for an experienced Property Manager to join their growing team, managing a portfolio of residential properties across Fleet, Bracknell and the surrounding areas. This is an excellent opportunity for a proactive and organised individual with a solid understanding of property man

Quality Assurance Manager, Compliance Lead, Compliance Specialist, Programme Performance Lead, Fidelity Lead, Audit and Risk Officer. As an IPS and SEQF Compliance Manager you will play a pivotal role in implementing and embedding a robust quality assurance framework, ensuring compliance with IPS /

Area Manager /Sales Executive / Sales Engineer World leader in a very specialist manufacturing sector Role and Responsibilities 3 days a week on the road Home based – planning Some will be prospecting, some confirmed appointments 60% account management 40% new business development Worki

We're looking for a Programme Manager with strong automotive aftersales experience to lead the delivery of key initiatives, including Accessories Sales, Service Retention, and E-commerce development.

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