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Additional Information Job Number 25197029 Job Category Human Resources Location JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TN___Schedule Full Time Located Remotely? N Position Type Non-Management Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. JW Marriott Grosvenor House London: Located on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights and sweeping views over Hyde Park. This grand 5-star hotel celebrated its 95th anniversary in 2024. Our guests are able to experience modern luxury in a place where they can be mindful and present, and indulge in the inspired service and nourishing surroundings. We welcome you to join our global and diverse family as we are currently recruiting for a Human Resources Officer. Your positive energy and people-pleasing mindset are an important part of why our guests continue to choose us as their hotel of choice. Every day presents a new opportunity to interact with associates from all over the world, giving you new inspiration and perspective where training and developing is at the core of everything we do for our people. Position Summary To provide a comprehensive, confidential Human Resource service to the hotel to support achievement of the business goals and strategies whilst developing and maintaining positive relationships with Associates and Managers CANDIDATE PROFILE Experience • Previous experience within a HR department (coordinator or administrator)., • Previous user of Outlook, Word, Excel, PowerPoint – strong computer skills required., • Hotel Operations experience preferred. Skills And Knowledge • Strong communication skills (verbal, listening, writing), • Good problem solving and decision-making skills., • Excellent typing speed and accuracy of spelling and grammar, layout, and content formation essential., • Highly organized and efficient approach required, • Ability to multi-task and handle stress., • Conflict management skills, • Adaptability, and flexibility., • Good knowledge of UK employment law, • Maintain a high level of Integrity. Education or Certification Chartered Institute of Personnel and Development student certification Level 3 preferred or a willingness to study demonstrated SPECIFIC TASKS Recruitment • Ensure a recruitment needs analysis is conducted before vacancies are confirmed. Ensure we have a job requisition form before opening a vacancy., • Job descriptions and person specifications are available for all positions and are sent with the offer letter., • The company’s equal opportunities policy is actively promoted and implemented., • Recruitment administration and correspondence is carried out (in conjunction with Human Resources Audit) according to agreed processes and timescales., • All job applicants are dealt with courteously, equitably and confidentially., • Interviews are conducted in accordance with company / employment law standards, and candidates are assessed against appropriate job competencies., • All necessary checks and clearances are made in accordance with company policy and legal requirements i.e. references/ Visa’s & Work Permits., • Careers advice and information regarding internal vacancies and opportunities is given and displayed internally to support associates seeking job transfers/promotions, and the Company’s internal transfer policy is followed., • Participate in any recruitment drives / campaigns that the hotel undertakes., • All applications including regrets are processed within five working days of receipt in to the office – applicant logs and visa status logs are kept in conjunction with Human Resources Manager / DHR. Total Compensation • All payroll procedures are followed and compliance on a weekly basis secured. Oversee and work with managers to ensure that associates are paid correctly., • All necessary reward data is recorded and stored accurately and securely in compliance with organizational policy and legal requirements., • In conjunction with HR Co-Coordinator, up to date records are maintained in a manner which enables cost effective and timely retrieval and the production of regular and ad hoc reports as required., • Assist HR Coordinator with appropriate communication with payroll assists accurate payment of wages., • Company benefits are promoted internally and externally and administered in accordance with company procedures., • Management of the hotel’s recognition programme i.e. associate of the quarter and associate of the year. Associate notice boards are kept up to date with recognition results., • Local and company benefits are administered and displayed on associate notice boards. Training and Development • Training Strategy is appropriately followed and communicated in accordance with the Business Plan., • The Associate & Management LPP process is effectively implemented throughout the organization – & in conjunction with HR Co-coordinator, accurate records of all appraisal forms etc are kept and reports generated when required., • In conjunction with Training Managers and HR Co-coordinator, appropriate records and data pertaining to training and development activity are maintained in accordance with company and legal requirements. Associate Relations • A climate and environment are fostered that encourages associates to freely consult the department and they are responded to in a timely manner and with involvement of HRM and DHR., • Effective communication, consultation and associate involvement is supported and facilitated throughout the hotel., • The disciplinary procedure and GFT processes within the hotel are understood and can be accurately communicated to others including managers so that the correct procedure is always followed – any issues should be passed to the DHR., • The company’s equal opportunities policy is adhered to in principle and in practice and anti-discrimination laws are observed in all employment matters., • Sickness, maternity, and all other associates’ “rights” are understood and effectively communicated and administered where necessary to others., • Due care and confidentiality are observed in all employment matters, including referencing., • Productivity improvements are suggested and agreed ideas implemented., • Business performance targets are met in conjunction with the whole Human Resources Team., • Human Resources Strategy is understood and implemented and where appropriate communicate to others within the hotel., • Awareness of national and local initiatives in training and development is demonstrated in planning., • Team meetings and other hotel focus groups are attended and actively participated in i.e. ARC committee etc., • Associate notice boards are informative/educational and kept up to date., • Communication with the rest of the HR team is undertaken and information supplied to support them in the daily management of the business., • Oral and written communication is carried out in a manner, and at a level and pace, likely to promote understanding and effective working relationships., • Productive working relationships are established, maintained, and enhanced at all levels., • Changes to services, products and systems are implemented and evaluated., • Collate and file departmental meeting minutes and keep an up-to-date log/record monthly., • Administer and collate the associate newsletter on a quarterly basis with the support of the DHR and HRM., • Complete with the DHR / HRM a locker room audit twice a year., • Initiative is taken to pursue opportunities for self-development and business improvement through experimentation, networking and by seeking exposure to new challenges and experiences., • Change is actively sought and there is a readiness to challenge in the interests of continuous improvement., • Support with coaching and training new starters within the HR department., • Be familiar with LSOPs and SOPs as well as local employment laws related to the human resources functions. Rewards and lifestyle benefits: • An opportunity to be part of an award-winning international brand where we celebrate your unique talent, • Growth opportunities in the largest hospitality brand in the world - national and international transfers for the right candidates within Marriott hotels, • Explore Rate - discounted room rates for you, your friends and family in Marriott properties worldwide, • 20% off across food and beverage outlets in Marriott properties worldwide, • Recognition programmes and associate awards to appreciate outstanding talent, • Wellbeing and community engagement activities on and off property, • Bike Scheme and Travel Ticket Loan available for all associates, • 20 days holidays (excluding 8 Bank Holidays), • Workplace Pension Scheme & Life assurance, • Meals on duty, uniform provided and laundered free of charge, • World class training and development programmes tailored to enhancing your skills and help you grow, • Work alongside talented, award winning and experienced hospitality professionals Connect your passions with a rewarding opportunity You’re a hospitality enthusiast who really enjoys making others feel at home. When you work with us, you'll get to train and develop and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25194118 Job Category Food and Beverage & Culinary Location The St. Regis London, 37 Conduit Street, London, United Kingdom, United Kingdom, W1S 2YF___Schedule Full Time Located Remotely? N Position Type Management About The Hotel Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’, a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world. The Opportunity We are seeking a Pastry Chef with creative flair and leadership excellence to join our opening team. This is a rare opportunity to shape the pastry identity of The St. Regis London, curating exquisite desserts and baked goods that embody artistry, precision, and luxury. You will lead the pastry team, inspire innovation, and ensure every creation delights guests while upholding the highest standards of quality, sanitation, and presentation. Key Responsibilities • Lead and inspire the pastry culinary team across restaurants, banquets, lounges, and in-room dining, • Personally exhibit baking and decorating talents while guiding staff in technique and innovation, • Develop new pastry concepts, decorative displays, and signature creations that reflect St. Regis elegance, • Ensure consistent quality, flavor, and presentation across all pastry offerings, • Oversee purchasing, receiving, storage, and inventory management for pastry operations, • Maintain compliance with food safety, sanitation, and brand standards, • Deliver service that exceeds guest expectations and drives loyalty, • Handle guest concerns with professionalism and resolve issues promptly, • Foster a culture of teamwork, motivation, and continuous improvement, • Train and mentor staff on pastry fundamentals, menu items, and presentation excellence What We’re Looking For • 6+ years’ experience in pastry, • Strong leadership and team-building skills with proven ability to inspire and mentor, • Excellent communication and guest service abilities, • Knowledge of UK food safety standards and pastry best practices, • Ability to multitask and thrive in a high-demand luxury setting Why Join Us • Be part of a historic opening and a globally renowned luxury brand, • Shape the pastry program of The St. Regis London in one of the city’s most iconic locations, • Enjoy competitive compensation, benefits, and career development opportunities Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25194113 Job Category Food and Beverage & Culinary Location The St. Regis London, 37 Conduit Street, London, United Kingdom, United Kingdom, W1S 2YF___Schedule Full Time Located Remotely? N Position Type Management About The Hotel Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’, a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world. The Opportunity We are seeking a culinary visionary to join us as Executive Sous Chef, a leadership role that blends artistry with precision. This is a rare opportunity for a hospitality professional who thrives in a fast-paced luxury environment and is committed to delivering exceptional guest experiences. You will oversee all culinary operations from banquets and restaurants to in-room dining and lounges, ensuring every plate reflects the elegance and excellence of The St. Regis London. Key Responsibilities • Lead and inspire kitchen teams across banquets, restaurants, bar/lounge, room service, and employee dining, • Personally exhibit culinary talent while guiding staff in technique, presentation, and innovation, • Deliver service that exceeds guest expectations and drives loyalty, • Act as a role model for hospitality excellence, fostering trust, respect, and collaboration, • Handle guest concerns with professionalism and resolve issues promptly, • Oversee financial performance, budgeting, and cost control across culinary operations, • Ensure compliance with food safety, sanitation, and brand standards, • Foster a culture of motivation, teamwork, and continuous improvement, • Maintain open communication and establish clear expectations for staff What We’re Looking For • 6+ years of experience in culinary, • Strong leadership and team-building skills with proven ability to inspire and mentor, • Excellent communication and guest service abilities, • Knowledge of UK food safety standards and culinary best practices, • Ability to multitask and thrive in a high-demand luxury setting Why Join Us • Be part of a historic opening and a globally renowned luxury brand, • Lead a flagship culinary team in one of London’s most iconic locations, • Enjoy competitive compensation, benefits, and career development opportunities, • Shape the future of luxury hospitality in the UK while leaving your mark on the St. Regis legacy At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25180172 Job Category Procurement, Purchasing, and Quality Assurance Location The St. Regis London, 37 Conduit Street, London, United Kingdom, United Kingdom, W1S 2YF___Schedule Full Time Located Remotely? N Position Type Management About The Hotel Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’ a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world. The Opportunity We are seeking a strategic and inspiring Director of Quality to lead the creation and execution of our Total Quality Management strategy at The St. Regis London. This role is instrumental in shaping our culture of excellence, ensuring every guest experience and operational process reflects the brand’s uncompromising standards. As a senior leader, you will collaborate across departments to embed quality principles, drive continuous improvement, and champion a guest-centric mindset throughout the hotel. Key Responsibilities Champion Quality Excellence • Lead the implementation of Total Quality Management strategies across the property., • Guide department heads and teams in aligning with brand standards and guest expectations., • Facilitate process improvement initiatives that are measurable, impactful, and sustainable. Inspire and Empower Teams • Train and mentor managers and associates in quality tools, guest satisfaction metrics, and strategic planning., • Foster a culture of accountability, innovation, and service excellence., • Communicate clear goals and celebrate milestones that drive performance. Enhance the Guest Journey • Analyse guest feedback and lead proactive service recovery efforts., • Maintain a visible presence on property to engage with guests and gather real-time insights., • Create an environment where every touchpoint exceeds expectations. Drive Data-Driven Decisions • Utilize quality tools and data analytics to identify trends and root causes., • Translate insights into actionable strategies that enhance service delivery and operational efficiency. Lead with Heart and Integrity • Promote fairness, transparency, and open communication across all levels., • Conduct performance reviews, support career development, and champion employee satisfaction., • Ensure compliance with SOPs and uphold the values of the St. Regis brand. What We’re Looking For You should have: • Extensive experience in quality assurance, guest services, or hotel operations within luxury hospitality., • Exceptional leadership and coaching skills with a passion for excellence., • Expertise in quality tools, data analysis, and strategic planning., • A commitment to creating memorable guest experiences and fostering employee satisfaction., • Resilience, adaptability, and a drive to innovate in a competitive market. Why Join Us • Be part of a historic opening and a globally renowned luxury brand., • Shape the quality culture of one of London’s most iconic hotels., • Enjoy competitive compensation, benefits, and career development opportunities., • Lead a team that defines the future of ultra-luxury hospitality in the UK. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.