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Are you ready to start a networking career? The demand for newly trained and qualified Network professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in networking with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Network Engineer course is designed to get you job-ready. Within our Network Engineer career programme, you will: • 50+ hours of live instructor-led online training, • 3 certifications: Microsoft Azure Fundamentals, CompTIA Network+, & Cisco CCNA (with an exam resit included), • Real-world project work getting you job-ready, • Upon completion of your course, we’ll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost - £1995, or, £166.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now’ to begin your new networking career!

Are you ready to start a networking career? The demand for newly trained and qualified Network professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in networking with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Network Engineer course is designed to get you job-ready. Within our Network Engineer career programme, you will: • 50+ hours of live instructor-led online training, • 3 certifications: Microsoft Azure Fundamentals, CompTIA Network+, & Cisco CCNA (with an exam resit included), • Real-world project work getting you job-ready, • Upon completion of your course, we’ll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost - £1995, or, £166.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now’ to begin your new networking career!

Senior Account Manager – Leading Microsoft MSP (Hertfordshire) Salary: Up to £70,000 basic + Commission + Annual EBITDA(R) Bonus Location: Hertfordshire (3-4 days per week in the office) Overview A leading Microsoft-focused Managed Service Provider based in Hertfordshire is seeking a Senior Account Manager to take ownership of an established customer portfolio. This is not a new business role — it is a strategic, relationship‑centric position focused on customer success, retention, and growth within an existing account base. The Senior AM will also act as a mentor to two junior Account Managers, providing guidance, support, and technical oversight to ensure outstanding service delivery across the team. Key Responsibilities Account Ownership & Customer Success • Manage and develop long-standing customer relationships within an established portfolio., • Conduct technical reviews, QBRs and service improvement sessions, identifying opportunities to enhance customer outcomes., • Drive customer satisfaction, renewal rates and overall account health. Retention & Upsell • Focus on protecting recurring revenue through exceptional service and engagement., • Identify upsell and cross-sell opportunities across Microsoft cloud, managed services, cyber solutions, professional services, and support offerings., • Develop account strategies that maximise value for both customer and MSP. Technical & Commercial Insight • Carry out detailed technical/commercial reviews to ensure solutions remain aligned with business needs and MSP best practice., • Work closely with technical teams to translate customer requirements into clear deliverables., • Maintain a strong understanding of modern Microsoft technologies, cloud services, and MSP service models. Leadership & Mentoring • Mentor and support two junior Account Managers, ensuring consistent standards across customer engagement., • Provide guidance on account planning, customer conversations, and commercial best practice., • Act as a senior point of escalation for complex customer scenarios. Experience Required • Proven success in an Account Manager / Senior Account Manager role within an MSP, IT services provider, or similar technical environment., • Strong understanding of Microsoft cloud solutions (M365, Azure, Modern Workplace, Security)., • Experience delivering customer success, retention, and growth in an existing account base., • Comfortable conducting technical reviews and translating technical concepts to commercial outcomes., • Experience mentoring or supporting junior team members (formal line management not essential)., • Excellent relationship management and communication skills. What’s on Offer • Up to £70k basic salary DOE, • Private health care, • 26 days annual leave + bank holidays, • Commission structure based on upsell/expansion within existing accounts, • Annual EBITDA(R) performance bonus, • Opportunity to take ownership of a warm, established customer portfolio, • Key senior role within a highly respected Microsoft MSP, • Collaborative, supportive culture with strong progression potential

Are you ready to start a networking career? The demand for newly trained and qualified Network professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in networking with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Network Engineer course is designed to get you job-ready. Within our Network Engineer career programme, you will: • 50+ hours of live instructor-led online training, • 3 certifications: Microsoft Azure Fundamentals, CompTIA Network+, & Cisco CCNA (with an exam resit included), • Real-world project work getting you job-ready, • Upon completion of your course, we’ll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost - £1995, or, £166.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now’ to begin your new networking career!

We are seeking a Power Platform Developer to join our Digitalisation Group at Artelia UK. This role offers the opportunity to contribute directly to our digital innovation and transformation, developing high-quality Microsoft Power Platform solutions that support the evolving needs of the business. Reporting to the Director of Digital, the role will involve both hands-on development and collaborative delivery across a wide range of digital initiatives. You will work closely with colleagues and stakeholders to design, build and enhance digital tools that improve efficiency, performance and user experience. Key elements of the role include: • Designing, developing and maintaining applications and workflows using Microsoft Power Platform, • Collaborating with stakeholders to understand requirements and translate them into effective digital solutions, • Developing and integrating custom connectors, APIs and data solutions, • Optimising applications and flows to improve performance, reliability and usability, • Supporting the delivery of digital projects to agreed timescales and quality standards, • Sharing knowledge and providing guidance to junior developers and apprentices This is a full-time, output-focused role with flexibility at its core. The position will involve meeting key stakeholders in person, mainly in our London and Ipswich offices, with occasional travel to other UK locations. About You You bring a strong interest in digital development and enjoy working collaboratively to deliver practical, well-designed solutions. You are comfortable balancing technical delivery with communication and stakeholder engagement. You will have: • A good understanding of Microsoft Power Platform components, including Power Apps, Power Automate and Power BI, • Experience working with stakeholders to gather requirements and develop functional specifications, • Experience with SQL, SharePoint and Azure services (desirable), • Strong problem-solving skills and a thoughtful, analytical approach, • Clear written and verbal communication skills, • The ability to work effectively with colleagues at all levels of the organisation, • An inquisitive mindset and commitment to continuous learning Artelia Projects UK Ltd is a multidisciplinary cost and project management consultancy operating across the built environment. We are part of Artelia, a global project management and engineering consultancy employing over 10,000 people across 40 countries. We are proudly independent and employee-owned, combining the reach and resources of a global consultancy with the agility and personal approach of an organisation focused on the long-term interests of its people and clients. We foster an inclusive, supportive culture where innovation, collaboration and professional development are actively encouraged. If you are interested in contributing to meaningful digital change within a forward-thinking organisation, we would welcome your application. What we offer Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive an attractive salary, and amongst other benefits you can also expect: • Agile working, • Career and Professional Development, • 25 days’ annual leave + Bank Holidays + option to purchase additional leave, • 2 Charity Days per year, • Private healthcare, life assurance and healthcare cash plan, • Stakeholder pension, • Mental Health Support and Employee Assistance Programme, • A tree planted in your name As an equal opportunities’ employer, Artelia is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey. Accessibility We’re committed to helping you perform at your best throughout the recruitment process. If you have a disability or require any adjustments to support your application or interview, please get in touch with us we’ll be happy to discuss how we can assist you. Agencies We are committed to building and nurturing great relationships with our agency partners. However, this role is being recruited for directly and therefore we are not seeking support at this time. Any unsolicited CV Introductions will not be accepted.

About the job Job summary Senior DevOps Engineer Are you passionate about collaborative working and problem solving? Do you enjoy using your technical skills to help teams work more effectively, and get software into the hands of users with speed and stability? Are you looking for a new role in an organisation that treats you as an individual and supports you on your professional and career development journey? Then this is the role for you! We have an exciting opportunity for a DevOps Engineer, within the Platform Engineering group, during the IPO digital transformation journey. Working within an established team, this role provides an opportunity to turn innovative ideas into customer value using a range of technologies and delivery platforms. Key Tech: Azure DevOps YAML Pipelines, Azure, Terraform, scripting, deploying to Azure Machine Learning Working Style This role will be carried out in-line with IP O Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Support all aspects of the software development lifecycle, applying DevOps principles and to lead on developing, implementing, enhancing and managing DevOps practices following agreed processes and best practices., • Applying industry best practices and patterns across infrastructure and application components e.g. availability, security, performance and scalability., • Leading on the design, release and implementation of automated, repeatable, efficient delivery pipelines and holds responsibility for the management, delivery and improvements of the deployments onto Production., • Lead delivery, integration, administration and configuration of DevOps tools, seeking continual improvement and ensuring effective transition onto operational support (where applicable). This includes tools for source control, build, CI & CD support, code reviews, security scans, test automation, monitoring and agile management etc., • Implementing and configuring DevOps specific monitoring, alerting, auditing and notification strategies and be an advocate for security and performance standards in the organisation, • Contributing to technical decisions and directions in a collaborative team environment, including solution architecture, estimations, product planning, user stories (requirement) creation., • Attending Team and Agile Scrum ceremonies., • Sharing knowledge and expertise and providing mentorship and training to other members of the team, enabling them to work in an automated, repeatable fashion., • Strong understanding of DevOps principles and experience of working in a DevOps or iterative development culture., • Excellent knowledge and proven experience implementing continuous integration (CI) and continuous deployment (CD) tools, including pipeline design and administration., • Experience with automated testing and embedding this in CI/CD pipelines., • Demonstrable experience in service support including troubleshooting and incident resolution., • Experience in identification and tracking of risks and issues., • Substantial development or scripting experience in one or more of the following:, • Python, • Bash, • PowerShell, • Substantial experience in administration and configuration of Azure DevOps Pipelines (preferred) or other CI/CD orchestration tools., • Substantial experience supporting the build and deployment of, or coding in one or more of the following or equivalent:, • Python, • Net Core / C#, • NextJs / Node frontend, • Experience with Infrastructure as Code such as Terraform, • Experience in containerisation technologies and platforms such as Docker or Azure container services such as Azure App Services, Azure Functions, Azure Logic Apps or Azure Container Registry or equivalent., • Experience in managing and supporting distributed source code repositories (Git)., • Changing and Improving, • Making Effective Decisions, • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Due to business growth an exciting opportunity for an IT & Digital Support Specialist has arisen to work for a fast-paced manufacturing business, joining a vibrant and friendly team. The role offers variety across 1st & 2nd Line Support and Digital projects. Job Description: Support the business by delivering effective first and second line IT support across all teams Collaborate with our IT support partner to ensure escalation of complex issues and effective delivery of third-line support services Liaise with Group IT support on Group related services and issues Maintain, monitor and improve IT systems, hardware, software, and digital platforms Contribute to the continuous improvement of processes, security, and user experience Provide advice and training to users on use of core Microsoft and other application packages Provide an efficient and user focused IT support service Escalate complex incidents to the IT and Digital Manager or external support partners as required Support IT elements of employee onboarding and offboarding, ensuring timely provisioning and revocation of access Install, configure, deploy and maintain hardware and software including servers, desktops, laptops, tablets, printers, firewalls, routers, switches, telephone systems and mobile devices Maintain the company IT asset register, including management of warranties and licences Record and manage incidents and service requests Perform routine maintenance on IT systems, ensuring reliability and security Support the monitoring and management of backups, updates, and patching Assist in maintaining cloud platforms (Microsoft 365, Azure AD, SharePoint, Teams etc.) Ensure effective cybersecurity controls are followed (MFA, password policies, device compliance) Support the management of licensing, renewals and IT contracts Assist with the running and development of digital platforms, including Microsoft 365, CRM, ERP, PIM, Digital Asset Management and HR platforms Support and assist with digitisation projects such as system customisations, workflow automation, data migrations, and third party integrations Assist with building forms, workflows and process enhancements using Microsoft 365 and other tools Provide testing and user training for new digital solutions and business processes Research and evaluate hardware, software and cloud solutions to ensure the business adopts cost-effective, reliable, and fit-for-purpose technologies Candidate Requirements: Relevant IT-related qualification or degree (e.g. Level 3 IT diploma, CompTIA A+, Network+, Microsoft certifications) A levels / O levels / GCSE qualifications Additional cybersecurity, networking or cloud training - Desirable Minimum 3 - 5 years' experience in a role providing first and second line support - Essential Experience administering and supporting Microsoft 365 and Windows environments - Essential Proven troubleshooting and diagnostic skills - Essential Experience supporting digital or IT improvement projects - Desirable Experience with CRM or business systems - Desirable Strong understanding of IT fundamentals - Essential Ability to diagnose and resolve technical issues - Essential Excellent communication and customer service skills - Essential Knowledge of Microsoft 365 - Essential Awareness of cybersecurity best practices - Desirable Basic networking knowledge - Essential Experience with Power Automate / Power Apps - Desirable Experience with Microsoft dynamics-based CRM systems - Desirable Understanding of endpoint security tools and secure IT practices This role is commutable from: Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Stoke on Trent, Uttoxeter, Leek and surrounding areas This role would suit candidates with the following experience: IT Support, Systems Support, Systems Administration, 1st & 2nd Line Support Hours: Monday – Friday 9:00 am – 5:00 pm, 1 hour Lunch Salary: £35,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region