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1st Line Support Engineer Hybrid – Warwick, Leek Wootton and Remote Permanent Contract Full Time Salary £30,333.00 - £32,613.00 Those currently eligible on the redeployment register will be given prior consideration. The main purpose of the role is to provide a responsive remote DS service to Warwickshire Police officers and staff, triaging, actioning, and escalating incidents and service requests as needed. Main Responsibilities: Take and log calls made to the Digital Services Service Desk, prioritising them in line with agreed procedures. Review new service desk tickets received into the service desk application via email or the portal and prioritise them in line with agreed procedures. Action tickets in priority order that are within capability/skills to a successful resolution. Assign new (unallocated) tickets to other Support and Service Desk colleagues in accordance with agreed procedures. Proactively own any allocated tickets, updating information about actions taken so that the portal enables the end user to be kept informed. Ensure that end user satisfaction is sought prior to closing any allocated tickets, and that any residual issues are addressed with the 1st Line Team leader or other relevant Team Leader Maintain and develop own technical knowledge and emerging technologies that could be of potential use within the force. Undertake at least half a day a week in the field, learning from other Support and Service Desk colleagues. Adhere to all procedures and processes (e.g. incident management, problem solving, customer service, user set up, asset management, etc.) as defined for the Support and Service Desk function. 1 st Line Engineer Oct 2024 Attend the designated location(s) for the hours and duties as provided in the rotas set by the ICT Support & Service Desk Lead and Local Support Coordinator. Update the team knowledgebase with any newly discovered resolutions, workarounds, or other technical information that would benefit the wider team. Help identify problems arising from common incidents and ensure that they are fed through the appropriate channels for further consideration. Ensure that any non-standard user requests are shared with the Service Operations Manager for further consideration and appropriate action. To properly support and help develop Apprentices when working on the service desk. To update the DS asset management register with any DS assets that are acquired, issued, moved, or decommissioned, and to participate in any DS asset audits. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Knowledge: At least 5 GCSE passes, including mathematics and English Language Microsoft Certified Professional or similar entry level ICT professional qualification Experience: Experience providing technical support to end users Experience operating as a member of a contact centre Experience administering and supporting a range of common technologies (e.g. Windows, Active Directory, MS Office, etc.) Experience using ICT support tools and systems, including service management applications and monitoring tools Experience escalating issues to suppliers Key Skills: Problem solving Good telephone manner Good written communication Empathy / emotional intelligence Ability to explain technical issues simply to non-technical colleagues Team working 1st Line Engineer Oct 2024 Attention to detail Special Conditions: Occasional travel throughout Warwickshire. Shift pattern hours 08: We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks. We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Remote Working

JOB TITLE: 2nd Line IT Engineer SALARY: £30,000 - £35,000 per annum Location: Cuffley, United Kingdom SETTING: 2 days office/ 3 days remote Benefits: 25 days holiday + bank holidays, pension, annual company bonus, annual company holiday event, onsite restaurant discount, and free annual health checks. Are you a 2nd Line IT Engineer looking to take the next step in your career within a growing and reputable Managed Service Provider? This is a fantastic opportunity to join a collaborative service desk team where you’ll not only develop your technical skills but also have clear progression into areas such as pre-sales and project delivery. The Role As a 2nd Line IT Engineer, you’ll be a key part of the helpdesk team, providing support across a broad client base. Act as a point of escalation for 2nd line technical issues Log and manage incidents and service requests via phone and email Troubleshoot and resolve issues in line with SLAs Support occasional site visits (primarily within the M25) for hardware-related issues Requirements Proven experience in a 2nd Line support role within a service desk environment Strong knowledge of Microsoft 365, Active Directory, Azure, and disaster recovery Good understanding of networking concepts, firewalls, and switches A proactive attitude with a genuine desire to learn and progress We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is she will be happy to action your requests. Keywords: 2nd Line Support, L2 Engineer, Level 2 Technical Analyst, 2nd Line, IT Support, Onsite Support, Onsite Technical, Microsoft 365, Sharepoint, Azure, Active Directory

Ductwork Project Manager London & South East | Full-time | Permanent £60,000 – £70,000 + company van & fuel card or car allowance + expenses + bonus + training allowance + wfh Some project management roles are heavily administrative. This is not one of them. This is a hands-on delivery position within a long-established HVAC and ductwork contractor that has built a strong reputation across hospitality, leisure and retail fit out projects throughout the UK. The business has been operating for decades, remains privately owned, and has developed a very loyal repeat-client base through consistent delivery and long-term relationships. The projects themselves are varied, fast paced and heavily client facing. One week you could be delivering a high-end restaurant fit out in Central London, the next coordinating ventilation works within a premium retail outlet, theatre refurbishment or new leisure venue. Most projects range between £100k and £2m and require someone capable of keeping programmes moving without losing control of quality, communication or commercial performance. The company is continuing to grow steadily and has invested heavily into strengthening its operations over the last few years. Because of that growth, they are looking for a Ductwork Project Manager who can take ownership of projects from pre-start through to handover and become a key part of the delivery team long term. The role will be split between office time in Hertfordshire, project sites across London and the wider UK, and home working following probation. Travel is genuinely part of the role, so this will suit someone who enjoys variety and does not want to spend every day sitting behind a desk. What the role will involve • Managing multiple ductwork and HVAC projects simultaneously, • Coordinating labour, subcontractors, materials and site activities, • Acting as the main point of contact for clients throughout project delivery, • Producing and managing RAMS, project documentation and progress reporting, • Carrying out regular site visits to monitor programme, safety and quality, • Managing variations, quotations, budgets and commercial performance, • Working closely with internal teams including design and operations, • Problem solving on live projects whilst maintaining programme momentum, • Building strong client relationships to support repeat business What they are looking for • Previous experience as a Ductwork or HVAC Project Manager, • Strong understanding of ductwork installation and mechanical building services, • Ideally someone who has come up through the tools as a duct fitter, HVAC engineer or similar, • Experience delivering fast-paced fit out or refurbishment projects, • Comfortable managing multiple projects simultaneously, • Strong communication and client-facing skills, • Organised, commercially aware and capable of working independently, • Flexible approach to travel and working patterns What is on offer • £60,000 – £70,000 salary depending on experience, • Company van & fuel card or car allowance, • Expenses package, • Bonus structure, • Training allowance and continued development support, • Hybrid working following successful completion of probation, • Long-term progression within a growing business, • Stable pipeline of repeat-client projects across hospitality, leisure and retail This is a good opportunity for someone who enjoys delivery-focused project management and wants to work within a business where relationships, quality and trust still matter. The environment is fast moving, but far more personal and collaborative than many larger contractors. Interviews are being arranged now so if you are interested apply quickly

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Ready to kick‑start your career in Procurement? Curious about how buying shapes major construction projects? This is your chance to dive in. Join our team here at VolkerWessels We are a multi-disciplinary Construction and Civil Engineering company, delivering an array of projects across Rail, Aviation, Building and Highways in the UK. Technology is at the forefront of our organisation. We are recruiting for an Apprentice Trainee Buyer to join our Group Procurement team. Please note that this role is based onsite at our Hoddesdon head office (with some travel as required). As an Apprentice Buyer, you'll work towards a recognised Procurement qualification (CIPS) while gaining hands‑on experience across our procurement functions. You'll support the Group Procurement Buyer and wider team with day‑to‑day activities, including: Liaising with site teams, promoting our preferred supply chain agreements Requesting and analysing quotations and historical spend data Preparing management reports and information Supporting other procurement teams across VWUK through short-term secondments, including more transactional procurement, raising orders etc Visiting sites or suppliers when needed, building collaborative relationships Learning how our plant hire desk operates in BirminghamYou'll be part of weekly team meetings, sharing wins, tackling challenges, and helping us hit - and exceed - our annual targets. About you Applicants will ideally have achieved A-level or equivalent including good GCSE Math's and English grades We are looking to recruit an enthusiastic individual, meticulous with strong attention to detail, as well as collaborative with a real passion for Procurement, ready to start their career in construction. You'll have excellent communication and interpersonal skills, be proactive, an innovator and a team worker.If you're motivated, eager to learn, and excited by the idea of shaping the supply chain behind major UK infrastructure, we'd love to hear from you. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP serviceFairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. #LI-KP2

You will be responsible for greeting clients, managing the reception area, and ensuring smooth office operations. Angela Mortimer Plc - Veronica Wint division is seeking a polished Corporate Receptionist for their newly refurbished Central London offices.

Create engaging and informative communications for office events and information using Outlook, Viva Engage, and Office Raven tools. Oversee Corporate Real Estate (CRE) planning, office build-outs, implementation and building operations to ensure a safe and efficient work environment for employees.

Hyatt Group is seeking a Front Office Supervisor for their prestigious hotels in Stratford, East London. In this role, you will manage the daily operations of the Front Office, ensuring exceptional guest experiences through effective leadership and communication. You should have prior experience in

Candidates should have prior experience in reception or office administration and possess strong communication skills. Antal International Network is seeking a Receptionist & Office Administrator based in Central London & Weybridge.

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team.We believe in creating memorable experiences for our guests and we want our associates to b

SF Partners is recruiting for a Receptionist/Office Administrator based in Nottinghamshire. This full-time permanent role involves managing front-of-house duties alongside office administration tasks. Successful candidates will ensure smooth office operations, support compliance and health & safety,

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Managing regional staff motion procedures such as account creation, laptop imaging and configuration, desk setup, mobile configuration, equipment distribution and collection. Liaising with regional admin or smart hands to set up/reimage laptops in remote offices when required.

A leading investment management firm is seeking a reception manager to oversee daily operations at their London office. The position is full-time, office-based with core hours between 8:00 am and 6:00 pm, offering an inclusive and supportive work environment.

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London Office - IT Service Desk Analyst 1 - Office based position (M, F, D). IT Department is seeking a Service Desk Analyst I to join the team. This position will report directly to the Regional Service Desk Team Lead.

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Make reservations at such times as when the Reservations office is unable to do so.

Delta Hotels by Marriott Swindon is seeking a highly motivated and service-driven Front Office Manager to lead our front desk operations and deliver a seamless guest experience. This role is responsible for overseeing daily front office functions, ensuring exceptional service standards, and driving

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JLL is seeking an individual for administrative and front of house support at their London office. This role involves guiding visitors, managing office space efficiently, and assisting with the execution of site activities and events. The ideal candidate will have strong interpersonal skills, be a t

Akkodis is looking for a Front Office Application Support specialist in London. This permanent or contract role focuses on supporting live trading environments for EMEA Credit trading desks.

Make reservations at such times as when the Reservations office is unable to do so.

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Office Angels is seeking a Part-time Office Administrator in Holborn, Central London. Candidates should possess excellent communication skills and a proactive attitude, with previous office experience being preferable.

Delta Hotels by Marriott York offers a 4 star hotel experience in a beautiful location steps away from the York Racecourse.We have stunning guest rooms and leisure facilities as well as banqueting spaces for hire and our Cast Iron Bar & Grill.Discounted room rates for you, as well as your friends &

Delta Hotels by Marriott Swindon in England is seeking a Front Office Manager to oversee front desk operations, ensuring a seamless guest experience.

A leading legal practice in Guildford is looking for an Office Assistant / Receptionist. This entry-level position involves welcoming clients, managing mail, maintaining files, and supporting office administration.

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LEK is hiring a Service Desk Analyst I for their London office. This position requires a commitment to diversity and inclusion and offers a structured office-based environment.

A leading financial services firm in London is seeking a Senior Systems Analyst to provide application support for Portfolio Managers and Traders.This role requires 3-7 years of relevant experience and strong analytical skills, along with proficiency in SQL and financial trading systems like Bloombe

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CC Young & Co in Greater London is looking for an office administrator to handle correspondence, log receipts, and prepare documents for signatures. The ideal candidate will have strong organisational skills and a good knowledge of Microsoft Office, particularly Word and Outlook.

A collaborative design firm in Greater London is seeking an Office Assistant for a 12-month contract to oversee daily office tasks and enhance team engagement. The role involves maintaining office standards, managing supplies, and supporting social events. The ideal candidate is organized, flexible,

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A leading insurance company in London is looking for a professional Receptionist to be the welcoming face of their new office. The role offers a competitive salary of £30,000 – £35,000, an annual bonus, and a comprehensive benefits package, providing a unique opportunity to shape the culture of

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A professional law firm in Greater London is seeking a Receptionist to manage front-of-house duties.This role involves greeting clients, managing calls, and supporting various operations teams.Candidates must possess excellent communication and organisational skills, with a keen attention to detail.

Office Angels is seeking a Full Time Temporary Receptionist for a 6-week assignment in Dawlish.

This office-based role involves providing a welcoming reception service, managing communications, and supporting repairs administration.

Office Angels is hiring a Temp-to-Perm Receptionist in Greater London.

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A dynamic employment agency is looking for a Temporary Ad Hoc Receptionist to join their team in Welwyn Garden City.The ideal candidate should have excellent communication skills, a friendly attitude, and strong organisational abilities.Responsibilities include greeting clients, answering calls, and

The role involves managing front-office processes, maintaining a professional reception area, coordinating meeting bookings, and acting as the first point of contact for inquiries.