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Job Title: Internal Business Development Manager Export (Desk Based) Location: Glasgow - Hybrid (3 days office based) Department: Sales Role Type: Full Time (40 hours p/w), permanent Who we are At Safehinge Primera we have a clear purpose; Together we design for good. We help protect people through vulnerable times. We envisage, design, and deliver innovative products that dramatically improve people's lives in challenging environments such as schools, custodial settings, hospitals, and mental health facilities. Our designs make a positive difference. Over the years, we have invested heavily in developing an award-winning range of lifesaving products for the education and demanding mental health sectors. Our products for mental health facilities solve the biggest patient suicide risks, and our products are unmatched globally. We’ve got a track record of success designing and delivering best-in-class products that improve lives. We have grown significantly in the last three years, and our aim is to reach £30m of global revenue in the next three years and increase our impact; through profitable growth, we can help more people through vulnerable times. We are a fast-growing company that continually sets the bar high for ourselves. We’re committed to continuously raising the standard of the sectors in which we operate. We do this through hard work and commitment to a culture of collaboration, listening, and understanding. Importantly we do this together, as a team. Due to continued growth and success, we are searching for a motivated and purpose-driven Internal Business Development Manager working within our Export team, to promote and sell our award-winning products to new and existing customers. Role Summary This is a fantastic opportunity to develop and realise your potential, whilst helping us solidify our place as a leader in a fiercely competitive market. You will do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global business you will be encouraged to perform at your best. Reporting to the Commercial Director, you will be responsible for generating new opportunities and meetings for the Partnership Manager in Export through our partner network. This will involve engaging with and building new contacts within our partners, understanding Mental Health initiatives in our territories and scoping future projects. All with the goal of allowing us to present our innovative and award-winning products to the market. You will also be responsible for owning the Odoo CRM activity through touch points as opportunities progress, supporting the sales process, managing quotations and interactions with customers. You will help drive pipeline management by updating sales dashboards to support Sales and Operations activity. This role is integral to driving the sales and growth of key parts of the business. What you’ll do ● Lead Generation and outbound engagement to new and existing partners/ customers within our Export territory focus to promote SHP product offerings across your dedicated account territory. ● Regular and proactive communication with existing and potential customers; building rapport and identifying opportunities for sales promotion and growth ● General Account Management to supplement Export activity and 1 on 1 support for Partnership Managers in our Export markets. ● Achieving activity metrics outlined in the yearly strategic objectives for calls and meetings booked for Partnership Managers and captured in CRM. ● Raising and processing of quotations aligned to opportunities across all products in our Public Price list alongside Customer Services and aligned to our Customer Journey Process ● Pipeline management and rigorous updating to Odoo CRM upon all touch points with stakeholders aligned to opportunities ● Support the accuracy in CRM so information for the Sales dashboard is correct ● Leading call out campaigns provided by our Marketing team and working with our Commercial Export team. ● Supporting the management of the Export ticket stream alongside our wider internal team. ● Stay informed of industry trends to help drive sales growth ● Manage the Export Registration Scheme and ensure records are up-to-date and accurate ● Attend industry-relevant events and conferences in the UK when appropriate ● Qualify inbound calls and interaction from Customers to progress to the sales process or with another department via the appropriate ticket stream What you’ll bring At Safehinge Primera we look for people who will add to our organisation and align with our Purpose and Values. Your experience, skills and competencies will include; ● Driven and self-motivated ● Experience with telephone-based sales ● Experience in selling complex products – we’ll train you on all the product and market specifics, but an ability to discuss/promote complex products and systems over the phone is key ● Excellent (spoken and written) communication skills ● Experience with challenging a customer's current offering leading to continuous improvements ● Must be capable of consultative/intelligent sales approach ● Able to interpret customer responses and read ‘between the lines’ ● Organised with high attention to detail ● Proficient in MS Office What we’ll offer ● Competitive salary ● Commission scheme ● 33 days annual leave, increasing with length of service ● Group life assurance ● Electric vehicle scheme ● Cycle to work scheme ● Employee assistance programme ● Retail discounts ● Family friendly policies ● The opportunity to develop and grow your career within a fast-growing SME ● Learning and development allowance This is a full-time role. Please note that we’ve detailed the key responsibilities and output required from the role. As we’re a dynamic and fast-moving organisation, this is not a definitive summary and responsibilities may change and evolve over time. At Safehinge Primera, we’re more about team than title. We welcome applications from all sections of the community and people from all backgrounds. We're committed to building an inclusive workplace that promotes and values differences, where everyone from any background can do their best work. Closing Date: 12th January 2026 Salary Range: £28,000 - £30,000 p.a

Join the Team at Shawfield Timber! Are you a people person with a knack for sales and a passion for providing top-tier service? Shawfield Timber is looking for a driven Internal Sales Specialist to join our fast-paced team. At Shawfield, we don’t just sell timber; we provide the backbone for local trade projects and DIY dreams alike. We’ve built our reputation on quality products and expert advice, and now we need you to help us keep that momentum going. The Role: Where No Two Days Are the Same This isn't a "sit-behind-a-desk-all-day" kind of job. As an Internal Sales Specialist, you’ll be the face (and voice) of our business. Your time will be split between: • The Phone Lines: Managing inbound enquiries in a busy sales office, providing accurate quotes, and following up on orders with a professional, "can-do" attitude., • The Trade Counter: Building relationships with our regular trade legends and helping retail customers find exactly what they need face-to-face. What You’ll Be Doing • Consultative Selling: Understanding customer requirements and suggesting the best timber and building solutions., • Order Management: Processing sales through our system with high attention to detail., • Problem Solving: Handling technical queries and stock availability like a pro., • Relationship Building: Turning one-time buyers into lifelong customers through exceptional service. What We’re Looking For • Experience: Previous experience in a timber or builders’ merchant is a must !, • Communication: You’re equally comfortable chatting with a contractor at the counter as you are handling a complex quote over the phone., • Energy: We’re busy ! You’ll need the ability to multitask and stay sharp when the "rush hour" hits., • Knowledge: An interest in timber or construction products (though we’ll provide plenty of training). Why Shawfield Timber? We’re a company that values hard work and loyalty. You’ll be joining a supportive, down-to-earth team where your contribution is noticed, and your growth is encouraged. How to Apply: Apply directly via LinkedIn or send your CV to #Hiring #InternalSales #TimberTrade #SalesJobs #ShawfieldTimber #GlasgowJobs #TradeCounter

Sales Administrator – RDM INC Location: RDM UK Glasgow Office (site-based Monday-Friday 1:30pm to 10 PM) Reports to: Joint reporting to Group Supply Chain Lead, And the Operations lead. Role Overview The Sales Administrator plays a central role in ensuring smooth end-to-end order processing for RDM’s US operations. From order entry through invoicing and shipping, you’ll coordinate across Sales, Operations, Supply Chain, and customers to deliver a seamless experience. You’ll manage ERP data accuracy, proactive customer communication, and procurement support while helping maintain RDM’s global quality standards. Reporting directly to the Operations Lead and Supply Chain Lead, and with their combined support, this position plays a key part in ensuring efficient workflow, accurate documentation, and excellent customer experience. The role will ensure that customer service, fulfilment quality meet the expectations of RDM and our global standards. It will act as a key link between the US office and the USA Customers and also supporting US operations when needed. Key Responsibilities Order Management • Process customer orders and quotations accurately and efficiently., • Enter and maintain order details in the company’s ERP/CRM system., • Monitor order progress from confirmation through to dispatch., • Coordinate with production, purchasing, and logistics to ensure timely fulfilment. Customer Relations • Serve as a primary point of contact for customer inquiries., • Provide prompt updates regarding order status, lead times, and delivery schedules., • Notify customers of any production or shipping delays and propose alternative solutions., • Build and maintain professional relationships to ensure high customer satisfaction. Invoices & Billing • Generate invoices and credit notes accurately and on time., • Coordinate with the finance team to verify billing details and resolve discrepancies., • Ensure all pricing and payment terms align with approved quotations or contracts. Supporting the Shipping Desk • Collaborate with the shipping team to prepare and verify dispatch documentation (packing lists, waybills, customs declarations, etc.)., • Ensure all shipping paperwork complies with customer and regulatory requirements., • Track shipments and update customers with dispatch and delivery details. Operational Support • Assist the Sales Team with operational queries and administrative tasks., • Support the Supply Chain and Operations departments with order-related data and updates., • Maintain accurate digital and physical records of orders, invoices, and shipping files., • As the business expands and customer needs evolve, the role may be extended to include additional responsibilities, aligned with available resources and capacity. Procurement Key Responsibilities • Raise purchase orders in line with approved sales orders, forecasts, or instructions from Operations and Supply Chain., • Confirm supplier pricing, lead times, and delivery dates before order placement., • Enter and maintain accurate purchase order and supplier invoice records in the system., • Match supplier invoices to purchase orders and flag discrepancies for review., • Track open purchase orders and follow up with suppliers on delivery status., • Escalate delays, shortages, or pricing issues to the Operations or Supply Chain Lead., • Maintain organised procurement documentation for audit and reporting purposes., • Support coordination between suppliers, sales, warehouse, and shipping teams., • Assist with basic supplier communication and updates as required. Reporting • Prepare regular sales, orders, and shipment status reports., • Provide updates and metrics to the Operations Lead and Supply Chain Lead., • Identify process bottlenecks and propose improvements to increase workflow efficiency. Skills and Experience • Proven experience in Sales Administration, Order Processing, or Customer Service., • Strong knowledge of invoicing, shipping documentation, and order management workflows., • Excellent communication skills with a customer-focused approach., • Proficiency in Microsoft Office (Excel, Outlook) and familiarity with ERP/CRM systems., • Strong organizational and multitasking abilities with a high attention to detail., • Experience working with logistics, supply chain, or manufacturing environments is preferred., • Ability to work independently while maintaining strong cross-departmental collaboration. Why Join the RDM team? • Be part of a growing, innovation-led business with a global footprint., • Join a company that values personal and professional development, offering internal and external training as you develop in your role., • Build your career path and progress with the company that has a focus on equality, diversity and inclusion., • Sustainability and the environment are ingrained in our practices., • Starting salary of between 28 and 30K based on experience, plus annual bonus structure. Salary reviewed every April after completion of 6 month probationary period., • Benefits include HEKA employee benefit platform, Death in Service insurance at 3x Salary, Optional healthcare plan, Wellbeing and online GP support along with mental health support. Increasing contractual sick pay after year one. Company pension. 30 days holiday per year including public holidays.

Role: HR Executive Place of work: Glasgow City Centre Contract type: Permanent, 35 hours per week Working Hours: Monday – Friday, 9am – 5pm Are you a people-focused HR professional who enjoys seeing cases through from start to finish - from hands-on employee relations work to the detail-driven administration that underpins great HR delivery? Do you thrive in a fast-paced environment where sound judgement, empathy, and autonomy matter, and where you can play an active role in shaping how our HR function operates, evolves, and supports the business as we continue to grow? A key part of the role will be working with managers to build confidence and capability, helping prevent issues escalating into formal cases and embedding HR best practice across the firm. If so, we’d love to hear from you. At Jones Whyte, our people are at the centre of everything we do. Following 12 consecutive years of stable growth, we have recently appointed a Director of People and we are expanding our People Team; looking for an experienced HR Executive to join us at an exciting stage of our journey. Reporting to the People and Operations Manager, you’ll provide an effective, proactive, and end-to-end HR service across the firm. This is a hands-on role where you’ll balance employee relations casework with proactive HR activity - supporting managers to resolve issues early and helping reduce the need for formal processes. We’re looking for someone who enjoys operational HR delivery but is also keen to get involved in the growth and evolution of the team — someone who sees beyond “just processing” and wants to help shape how HR supports the business. The ideal candidate will have prior HR experience and a track record of managing cases with a blend of policy knowledge, practical judgement, and empathy. You’ll work closely with managers and employees, providing pragmatic advice and ensuring each case is managed thoroughly, consistently, and professionally from start to finish. We’re not looking for someone who simply quotes the handbook. We want an HR professional who understands that effective HR combines strong fundamentals with common sense, creativity, and a willingness to improve how things are done. Objectives of the Role • Delivering the day-to-day end-to-end HR service, managing cases from initial query through to resolution, including all associated administration, • Managing and maintaining accurate HR records, systems, and documentation to support each case, • Updating and calculating holidays, managing absences, and liaising with managers using a practical, solution-focused approach, • Managing probation processes, including interviews, documentation, and manager support, • Managing the HR Ticket Desk, responding to first-line queries and escalating appropriately, • Supporting payroll at month-end, ensuring accuracy and timely submissions, • Assisting with employee relations matters, taking a constructive, resolution-first approach, • Working with managers to resolve people issues efficiently while balancing fairness and business needs, • Supporting HR projects and initiatives, including contributing ideas to improve processes, employee experience, and the overall People function, • Overseeing and attending HR meetings and events, • Handling sensitive and confidential information with professionalism and discretion Requirements – Essential • CIPD qualification (or working towards it), • At least 2 years’ HR experience in a generalist or operational HR role, • Experience of managing HR cases end to end, including the associated administrative work, • Strong understanding of UK employment law and HR best practice, with the ability to apply them pragmatically, • Excellent judgement, communication, and interpersonal skills, • A proactive mindset, with an interest in contributing to the development of a growing HR team and taking ownership to make things happen, • Strong organisational skills, attention to detail, and confidence working independently and collaboratively Company Benefits & Perks Jones Whyte is proud to have been recognised as the Scottish Top Employer of the Year at The Herald and s1jobs Top Employer Awards 2025. This award reflects our commitment to creating a workplace where people thrive — one that values career development, wellbeing, inclusivity, innovation, and community impact. As a young, dynamic and forward-thinking firm, we’re dedicated to fostering an environment where every team member feels supported, empowered, and part of something meaningful. Our non-legal teams receive the same attention and development opportunities as our legal teams, and we pride ourselves on our inclusive and supportive culture. We offer: • £33,000–£40,000 depending on experience, • Company pension and bonus scheme, • Excellent maternity and paternity benefits, • 23 days’ holiday plus 8 bank holidays, with loyalty scheme and buy/sell option, • Hybrid working following a period of office-based training, • Wellbeing support, social events, and generous staff perks

Title: Property Claims & Quality Assurance Manager Job description: Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Our skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients. The Opportunity We are seeking a claims and quality assurance manager to support the ongoing development and maintenance of high-quality standards across the business. This role plays a key part in identifying gaps in quality and supporting directors and managers in addressing those gaps, ensuring that all client outputs are professional, accurate, and aligned to individual client needs. There is a strong focus on providing feedback, coaching and practical support to help people develop and maintain high-quality outputs. This is a senior, non-line-management role, providing technical oversight, peer review, quality assurance and acting as a point of escalation and referral for claims-related matters. Key responsibilities Quality Assurance & Review: • Carry out detailed checks on reports exceeding individual employee Delegated Authority (DA) limits prior to release, ensuring accuracy, correct format, appropriate language, claims terminology, and grammar., • Provide clear, constructive feedback to employees on report quality and technical accuracy, supporting continuous improvement and professional development, • Conduct monthly Internal Quality Reviews (IQRs) on both “in-flight” and closed claims, producing reports in an agreed format for directors and senior management., • Act as a point of escalation for claims-related matters, providing technical guidance and support., • Provide cover undertaking reviews of proposed cash settlements that exceed internal DA limits, prior to offer (during management holidays and absence). Training & Development: • Assist in identifying individual and business-wide training needs based on quality reviews, performance feedback, and emerging trends., • Provide ongoing coaching, guidance, and constructive feedback to employees to support improvements in report quality, technical decision-making, and overall performance., • Support the development of training plans and materials in conjunction with managers and senior stakeholders. Support, Complaints & Client Engagement: • Act as a general point of referral and “voice of experience” for employees, with more complex technical matters escalated to senior management as required., • Participate in Complaints Team meetings and assist both employees and clients with complaints management (supporting role, not overall responsibility)., • Attend client review meetings where appropriate to support quality discussions and feedback. About you The role would suit someone with significant property claims experience and a strong focus on quality, who is looking for a desk-based position where they can use their expertise to review work, provide constructive feedback and support the development of others, rather than manage their own caseload. We are looking for: • Strong experience in a quality assurance, technical assurance, or senior property claims role., • Excellent attention to detail with a strong understanding of report standards, claims terminology and quality frameworks., • Confidence providing constructive feedback and influencing quality improvements without direct line management authority., • Comfortable working with senior stakeholders, including clients., • Strong communication skills, both written and verbal., • Able to balance technical review, advisory support, and coaching responsibilities. Why join us • Opportunity to play a key role in shaping and maintaining quality standards across the business., • Senior-level exposure without direct people management., • Collaborative working environment with directors and senior stakeholders., • A role with real influence on performance, development and client outcomes. The package Our people are what makes our success. The package, which we are continuing to review and develop includes the following, some of which have an initial qualifying period: • Location - applicants are invited nationwide as we are flexible around the role being based fully remotely (home working), at our office or a hybrid of the two. Our offices are at Moreton, Wirral., • The salary range is circa £40,000 to £50,000. Usual working hours are Monday to Friday, 8.45-5.15 (37.5 hr week), • Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase additional leave in addition to your birthday off and volunteer day to ‘give back’, • Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools, • Support of professional development including payment of membership fees and training/qualification opportunities by agreement, • Yearly discretionary bonus, • Annual salary review, • Social and charitable events, • Recruitment referral programme Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year

Internal Business Development Manager – Export (Desk‑Based) Location: Glasgow – Hybrid (3 days office based) Department: Sales Role Type: Full Time, Permanent (40 hours per week) Represented by: SFR Recruitment Solutions About the Company Our client is a highly innovative desig

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The role involves front-of-house responsibilities and administrative support, requiring excellent customer service skills and proficiency in Office 365.

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Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with the internals teams including close collaboration with the IT manager based at the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone systems. My client operates a JIRA system to manage the service desk tickets and to ensure requests are responded to within agreed SLAs. It would also be great to hear from anyone that has core networking exposure of CISCO and DNS / DHCP knowledge. **Due to the role and location, you will need access to a car and will require someone to be onsite 5 days per week Benefits: 25 Days Annual Leave + 8 public holidays Standard Pension Scheme Ongoing Training & Development Industry certifications CCNA or Network+ TPBN1_UKTJ

Front Desk Agent - Front Office - Jumeirah Lowndes. An opportunity has arisen for a Guest Service Executive/ Front Desk Agent to join us Jumeirah Lowndes. Make reservations at such times as when the Reservations office is unable to do so.

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To provide comprehensive reception/clerical/administrative support within an admin team to support the delivery of Aberdeenshire Health and Social Care Partnership (AH&SCP) strategy and services.Monday, Wednesday, Friday 08:45 - 17:00.There is a responsibility for the post holder to demonstrate a co

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The ideal candidate will have experience in office administration, be proficient in MS Office, and possess strong organisational and communication skills. An environmental consultancy in Glasgow is seeking an Office Coordinator to oversee the smooth running of their office.

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