Ombudsman * Salary: £24,000 - £28,000 per annum (depending on experience) * Location: Stevenage, Herts * Contract: Permanent, Full-time * Monday - Friday, 9am-5pm (35 hours per week) Ombudsman
Manage and draft responses to enquiries from Cabinet members, MPs, and the Ombudsman, meeting deadlines and maintaining quality standards. * Assist in creating case files for the Housing Ombudsman ...
Mange and draft responses to enquiries from Cabinet members, MPs and Ombudsman ensuring that deadlines for responses are met, dealt with effectively and ensure high quality standards are maintained
Support the Dispute Support and Resolution team in achieving early resolution of residents' complaints and Housing Ombudsman enquiries. * Process, resolve, and respond to enquiries in a timely, fair ...
As a Complaints Administrator at Hyde, you will be working within Customer Services to assist in the effective and timely coordination, management and monitoring of all complaints, Housing Ombudsman ...
Experience with writing final response letters, liaising with an ombudsman, or experience in financial services would all be beneficial. There are opportunities for some hybrid working following ...
Lad on investigating and responding to complex cases, including Stage 2 complaints, high profile ME's and ombudsman cases * Draft high quality responses for Stage 2 complaints and work with ...
Submit case files for the Financial Ombudsman on the teams behalf - to ensure that all FOS files are submitted within deadlines. * Handle customer complaints received via all contact channels, fairly ...
Lead on investigating and responding to complex cases, including Stage 2 complaints, high profile ME's and ombudsman cases. * Support the Council to meet performance targets and regulatory ...
To ensure all complaint responses to Informal, stage 1, 2 and 3 complaints, General Enquiries, MP, Mayoral, Councillor, Premature Ombudsman, Ombudsman, Freedom of Information and Chief Executive ...
... Ombudsman (LGO) investigation outcome action points. The Candidate To have strong verbal and adept written communication skills during casework engagement with; customers, staff colleagues and ...
This will include the preparation of evidence for the Local Government Ombudsman.2. Ensure mediation and problem resolution is an active feature at an early stage in caseworkers' engagement with ...
Provide draft responses to any members enquiries, complaints, and Ombudsman investigations and contribute to the strategic development of relevant policies, processes and guidance Requirements
... Financial Ombudsman Service timely and appropriately. • Update the Contract Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of ...
As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman. Why choose us? By joining us,you will work with ...
... Ombudsman Service as appropriate. * Assist in the delivery of compliance monitoring activity. * Review and report monthly on the performance of each underwriting team in meeting contract certainty ...
... Ombudsman's Complaint Handling Code.6. Oversee the after-care process during and following damp, mould and condensation works within timescales. Keeping customers updated with appointments and ...
Act as escalation point for complaints referred to the Financial Ombudsman Service or any legal cases. * Ensure the Senior Customer Operations Manager is aware of any potential issues which may ...
Experience with writing final response letters, liaising with an ombudsman, or experience in financial services would all be beneficial. There are o... ZIPC1_UKTJ
Act as escalation point for complaints referred to the Financial Ombudsman Service or any legal cases * Ensure relevant statistical information is produced, collated, and analysed to assist in ...
As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman. Why choose us? By joining us, you will work with ...
... Ombudsman * support the Operations, Sales and Customer Support teams through efficient Compliance query handling on an ongoing, ad hoc basis * lead on the coaching and development of other staff ...
... Ombudsman Service or any legal cases Ensure relevant statistical information is produced, collated, and analysed to assist in evaluating the efficiency of the team and to inform resource allocation ...
Advising on matters of general healthcare law including patient complaints, SUI and Ombudsman investigations, and a variety of other health sector legislation and guidance including mental health