Ombudsman jobs in London

Support the Council to meet performance targets and regulatory requirements through proactively monitoring and reporting on performance and compliance with the Housing Ombudsman Code. Experience working in councils or housing associations. ...

Manage and draft responses to enquiries from Cabinet members, MPs, and the Ombudsman, meeting deadlines and maintaining quality standards. * Assist in creating case files for the Housing Ombudsman ...

Mange and draft responses to enquiries from Cabinet members, MPs and Ombudsman ensuring that deadlines for responses are met, dealt with effectively and ensure high quality standards are maintained

Administer new Housing Ombudsman requests for evidence and support with Housing Ombudsman determinations, liaising with key stakeholders to obtain the evidence, labelling and uploading using the ...

Support the Dispute Support and Resolution team in achieving early resolution of residents' complaints and Housing Ombudsman enquiries. * Process, resolve, and respond to enquiries in a timely, fair ...

Lad on investigating and responding to complex cases, including Stage 2 complaints, high profile ME's and ombudsman cases * Draft high quality responses for Stage 2 complaints and work with ...

To ensure all complaint responses to Informal, stage 1, 2 and 3 complaints, General Enquiries, MP, Mayoral, Councillor, Premature Ombudsman, Ombudsman, Freedom of Information and Chief Executive ...

Experience with writing final response letters, liaising with an ombudsman, or experience in financial services would all be beneficial. There are opportunities for some hybrid working following ...

This will include the preparation of evidence for the Local Government Ombudsman.2. Ensure mediation and problem resolution is an active feature at an early stage in caseworkers' engagement with ...

... Ombudsman (LGO) investigation outcome action points. The Candidate To have strong verbal and adept written communication skills during casework engagement with; customers, staff colleagues and ...

Lead on investigating and responding to complex cases, including Stage 2 complaints, high profile ME's and ombudsman cases. * Support the Council to meet performance targets and regulatory ...

Provide draft responses to any members enquiries, complaints, and Ombudsman investigations and contribute to the strategic development of relevant policies, processes and guidance Requirements

... Financial Ombudsman Service timely and appropriately. • Update the Contract Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of ...

Working under tight deadlines and in a fast-paced environment, you will liaise with many different areas of the business, whilst also communicating with the Financial Ombudsman, third parties and ...

... Ombudsman Service as appropriate Key candidate's skills: * Experience In the insurance Industry * 2 years' minimum as a compliance analyst * good attention to detail and analytical If interested ...

... Ombudsman Service as appropriate. * Assist in the delivery of compliance monitoring activity. * Review and report monthly on the performance of each underwriting team in meeting contract certainty ...

Advising on matters of general healthcare law including patient complaints, SUI and Ombudsman investigations, and a variety of other health sector legislation and guidance including mental health

... Ombudsman (LGO) investigation outcome action points. * To have strong verbal and adept written communication skills during casework engagement with; customers, staff colleagues and partners of the ...

... Ombudsman's Complaint Handling Code.6. Oversee the after-care process during and following damp, mould and condensation works within timescales. Keeping customers updated with appointments and ...

It will pay a starting rate of £210 per day (Umbrella) - increasing to £260 after accreditation - to join our client, the Financial Ombudsman Service , the organisation that settles individual ...

... Ombudsman * support the Operations, Sales and Customer Support teams through efficient Compliance query handling on an ongoing, ad hoc basis * lead on the coaching and development of other staff ...

Act as escalation point for complaints referred to the Financial Ombudsman Service or any legal cases. * Ensure the Senior Customer Operations Manager is aware of any potential issues which may ...

To deliver the complaint handling targets of responding to the complaint and ensuring that we are compliant with our Complaints policy and the Housing Ombudsman Complaint Handling Code. Key results ...

Experience with writing final response letters, liaising with an ombudsman, or experience in financial services would all be beneficial. There are o... ZIPC1_UKTJ