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Trabajos orchestration en Reino Unido

  • Front office manager
    Front office manager
    hace 3 días
    Jornada completa
    London

    Front Office Manager - Hotel California Hotel California, a prestigious five-star hotel located in the heart of London, is seeking an exceptional Front Office Manager to lead our front-of-house operations. This role sits at the very heart of our guest experience, embodying our commitment to unparalleled luxury and sophisticated service. Role Overview: As Front Office Manager at Hotel California, you will orchestrate the seamless functioning of our reception, concierge, and guest relations departments. You will be the guardian of our legendary first impressions, ensuring every guest interaction reflects our rich heritage of elegance and meticulous attention to detail. Lead, inspire, and develop a team of front office professionals, fostering a culture of excellence and exceptional hospitality Oversee the complete guest journey from reservation to departure, ensuring all touchpoints exceed expectations Maintain impeccable standards of service delivery in line with our prestigious reputation Manage departmental budgets, revenue optimization strategies, and operational efficiencies Handle VIP arrangements and special requests with discretion and sophistication Resolve guest concerns promptly and gracefully, turning challenges into opportunities to demonstrate our commitment to service Collaborate with other department heads to create cohesive, memorable guest experiences Implement and monitor standard operating procedures to maintain consistency and quality Analyze performance metrics and guest feedback to continuously refine and elevate service standards The ideal candidate will possess an innate understanding of luxury hospitality, exceptional leadership abilities, and the presence to represent our storied establishment with dignity and warmth. You will embody our tradition of excellence while bringing fresh insights to enhance our legendary service.

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  • Bartender
    Bartender
    hace 7 días
    £12.71 por hora
    Jornada completa
    London

    We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Your mission: *Should you choose to accept it…* Sometimes a guest wants to be introduced to a handcrafted cocktail or a celebratory bottle of wine. Other times, a guest just wants a local, favorite brew. As the Bartender you cater to all because what matters to you in the end is that our guests are happy and comfortable in our presence. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! Role Responsibilities: *What exactly you will be doing…* • The Bartender must love people and have a passion for serving others, • Preparation will be key. Prep the bar daily, maintain it during the shift and clean it nightly in preparation for the next shift, • Maintain a clean, hygienic and organised work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitising tables, etc., • Stock the bar as necessary in accordance with company guidelines regarding stock requisition, • Adhere to company standards regarding food and beverage knowledge, • Orchestrate an extraordinary guest experience through positive guest interaction, • Be able to guide guests through aspects of our hotel and our city, • Ensure that guests are of legal drinking age by asking for an appropriate ID, • Handle a cash bank and adhere to company policies regarding money handling, • Accurately enter all items into POS system and charge guests accordingly, • Comply with sanitation standards and notify management of any issues

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  • Waiter / Waitress
    Waiter / Waitress
    hace 7 días
    £12.71 por hora
    Jornada completa
    London

    We are recruiting for a Waiter with a passion for exceptional service, a warm welcome personality! The service is casual, friendly and very natural, making customers feel as if they were in their own homes, never forgetting that our main intention is to excite and remain in guest’s memory as a place of happiness. As a Waiter you will ensure the efficient service of all beverages, ensuring standards and guest requirements are met at all times. You must possess a fluent level of English and have the ability to converse at all levels and with the wish to impress. The Hotel: Bringing the brand back to where it all began, Virgin Hotel London-Shoreditch brings personalized hospitality to Shoreditch. Like its counterparts in the UK and US, the hotel offers the unmistakable Virgin experience, personalized hospitality, top-notch amenities, and a prime location in one of London's most vibrant neighbourhoods. Located at 45 Curtain Road, the property will see a phased transformation of the 120-bedrooms and 14 Suites, as well as the hotel’s street-level lobby lounge and café. Guests further benefit from access to the rooftop bar, swimming pool, gym, and treatment rooms. Role Responsibilities: *What exactly you will be doing…* • The Waiter must love people and have a passion for serving others and the community, • Preparation will be key. Prep the restaurant daily, maintain it during the shift and clean it nightly in preparation for the next shift., • Maintain a clean, hygienic and organised work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitising tables, etc., • Stock the restaurant as necessary in accordance with company guidelines regarding stock requisition, • Adhere to company standards regarding food and beverage knowledge, • Orchestrate an extraordinary guest experience through positive guest interaction, • Be able to guide guests through aspects of our hotel and our city, • Ensure that guests are of legal drinking age by asking for an appropriate ID, • Handle a cash bank and adhere to company policies regarding money handling, • Accurately enter all items into POS system and charge guests accordingly, • Comply with sanitation standards and notify management of any issues, • Demonstrate a 5 star service ensuring all steps of service are accomplished during the guests experience.

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