Owner driver delivery jobs in United Kingdom

Delivery Driver (Van - Cat B) | Multi-Drop Delivery Driver | Parcel Delivery Driver \n Belvedere | £180-£200 per Day | 9-Hour Routes | Self-Employed | Immediate Start \n \n Introduction \n Acorn by Synergie is recruiting motivated and reliable Delivery Drivers (Cat B) to join a leading parcel delivery operation in Belvedere. \n If you enjoy driving, want to stay active and are looking for a role where no two days are the same, this is an excellent opportunity to join a trusted national delivery network. \n With immediate starts available, paid training and the opportunity to earn between £180 and £200 per day, this self-employed delivery driver role offers a rewarding opportunity for both experienced drivers and those looking for their next challenge. \n \n What We Offer \n\n • \n Earn between £180 and £200 per day. \n • \n 9-hour delivery routes. \n • \n Self-employed opportunity. \n • \n Paid training. \n • \n Fuel contribution of £0.26 per mile. \n • \n Full induction and ongoing support from an experienced team. \n • \n Performance and peak bonus opportunities. \n • \n Free on-site parking. \n • \n Immediate starts available. \n • \n Van rental available for drivers aged 25 or over, with charges potentially applying. \n\n \n Key Duties \n\n • \n Deliver parcels to customers across a planned local route. \n • \n Represent a well-known delivery network and provide excellent customer service. \n • \n Load and unload parcels efficiently from your van. \n • \n Drive safely and responsibly while managing your own delivery route. \n • \n Start each day with the support and tools needed to complete deliveries successfully. \n\n \n Requirements \n\n • \n Full UK or EU driving licence held for at least 12 months for owner-drivers or 24 months for drivers using a provided van. \n • \n No more than 6 penalty points and no active IN, DR or TT endorsements. \n • \n Positive, can-do attitude and strong work ethic. \n • \n Comfortable working independently and managing time effectively. \n • \n Good local area knowledge is helpful but not essential. \n • \n Availability to work some weekend days. \n • \n Must meet commercial vehicle insurance requirements. \n • \n Owner-drivers welcome, aged 19 or over. \n • \n Drivers wishing to rent a van must be aged 25 or over, with charges potentially applying. \n\n \n Interested? \n If you're looking for your next opportunity as a Delivery Driver, Multi-Drop Delivery Driver, Parcel Delivery Driver or Van Driver (Cat B) in Belvedere, apply today. \n Join a fast-paced parcel delivery operation offering paid training, immediate starts and the opportunity to earn £180-£200 per day. \n Acorn by Synergie acts as an employment agency for permanent recruitment.

About The Role Planner & Scheduler \n Location- Hayes (UB3 3NB) \n Great hours Monday to Friday, no evenings or weekend working \n Full time permanent position with hybrid working \n About the Role \n We’re looking for a highly organised, analytical, and proactive Planner & Scheduler to join our PHS Hygiene team. In this role, you’ll play a key part in ensuring our Service Drivers have optimised routes, our customers receive outstanding service, and our operational performance meets the highest standards. \n Working closely with the Lead Scheduler and Operations Management teams, you’ll help drive continuous improvement, efficiency, and great customer outcomes. \n What You’ll Be Doing: \n Planning & Scheduling \n Create and maintain optimal schedules for Service Drivers in the Hayes Operations Center to maximise productivity and resource utilisation. \n Analyse routes and driver feedback to continuously improve efficiency. \n Monitor unplanned work and KPI trends to ensure resources are used effectively. Maintain backlogs at appropriate levels. \n Operational Support \n Support the Lead Scheduler through daily Op Rhythm Calls, weekly reviews, and ad hoc meetings. \n Assist with customer mobilisations and onboarding, ensuring smooth rollouts and fast responses to any issues. \n Resolve customer service queries in a timely and appropriate manner. \n Communication & Collaboration \n Work closely with Scheduling and Operations teams to meet KPI targets. \n Cascade updates on policies, process changes, and operational news to ensure staff remain well-informed. \n Promote consistent ways of working and a positive team environment. \n Other Responsibilities \n Travel to Operations Centres or meetings when required. \n Always uphold all health and safety and quality standards. \n Skills & Knowledge Required \n Advanced knowledge of scheduling systems and best-practice scheduling, with strong IT skills and a passion for technology. \n Highly analytical and solutions-focused, able to propose flexible approaches and drive continuous improvement. \n Customer-obsessed, taking ownership of scheduling delivery for assigned Operations Centres. \n Strong communicator with a personable, collaborative approach. \n Resilient, proactive team player who can prioritise effectively and perform under pressure. \n Positive, can-do mindset with a strong commitment to getting the job done. \n Valid driving licence (essential). \n In return for your commitment and expertise in this role, you will get: \n A competitive salary depending on experience in a secure, successful company. \n No weekend or evening working – great hours Monday to Friday (40 hours a week). \n Online GP for you and your family. \n Amazing employee discounts with major supermarkets and retailers with phsPerks.com \n Training available to expand your skills. \n We offer accredited ILM training through external and in-house training \n 23 days holiday plus bank holidays (31 days in total), plus a Buy / Sell holiday schemeFree Parking onsite so no parking costs \n Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more… \n Why Join Us? At PHS Hygiene, you’ll be part of a supportive, forward-thinking team where your input truly matters. You’ll have the opportunity to influence best practice, drive improvements, and help shape an efficient, customer-focused operation. \n At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. \n phs Group is the leading hygiene services provider in the UK, Ireland and Spain. \n Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over120,000 customers ranging from large single sites,to multi-national restaurant chains, healthcare establishments and small owner occupied shops.

Toyota Connected Europe wants to create a better world through connected mobility for all. We are a new company created to bring big data and a customer focus into all aspects of the mobility experience, so everyone’s experience is more personal, convenient, fun and safe. We create and enable technologies to delight and simplify the lives of everyone who use our products and empower them to think of and use our services in new ways. You will be joining us at the beginning of Toyota Connected Europe’s journey of building our team and products. We are building teams to inspire, innovate and build technologies and products that are used by millions of people from all walks of life. We want every member of our team to live and breathe the start-up culture of Toyota Connected Europe and feel and act like an owner everyday. This is an opportunity to have an immediate impact and voice: what you create today, you will see being used tomorrow. Toyota has a multitude of connected car systems that span several generations of technology. Within this landscape, we need to deliver new products and services, whilst driving down the overall complexity of our systems. At Toyota Connected Europe we are looking for a Solution Architect to join our talented engineering team. Reporting to the Lead Enterprise Architect, you will be responsible for high-stakes technical problem-solving across several initiatives within the driver apps and the data, AI & integration domains. • Onboarding the next iteration of in-vehicle device [26DCM / BEV Step 3]., • Design and develop scalable and secure solutions that meet customer needs and business objectives, from inception to production., • Develop the future roadmap of these solutions, accounting for change and evolution, in line with product roadmaps, • Work with product owners, enterprise architects, business stakeholders and software engineers to understand and solve difficult technical problems to ensure new functionality services, products are implemented correctly for TCEU and its customers, • Produce viable solutions, including changes to processes, operating models and other services., • Develop and maintain documentation; including architecture diagrams, system specifications, interfaces, data models and flows. Document requirements, decisions, and communicate them effectively., • Collaborate with technical leads, other domain architects and enterprise architecture to ensure software and system designs are implemented efficiently, effectively and with consistency., • Work to establish standards, policies and practices; following architectural governance and assurance processes internal to TCEU and across Toyota affiliate entities to deliver robust and reusable services and solutions., • Work with engineering leaders to evaluate new processes and technologies, feeding the findings into the solution practice – supporting enterprise standards to enhance our domain related services., • Act as a subject matter expert within your domain, supporting new initiatives, in-life systems and pre-sales activities., • Have experience working as a hands‑on solution architect or as a senior software engineer in a large organisation, regularly taking responsibility for difficult technical decisions and seeing them through to completion, • Ability to deliver, document and articulate complex architectures for the domain at all levels – infrastructure, data, integration, application, security and service, • Experience of architectural frameworks and tools, such as TOGAF and SOA, • Have experience of delivering solutions within large-scale programme deliveries, • Have deep knowledge of software solution architecture concepts, practices and tools., • Have practical knowledge of cloud design patterns and services, • Have knowledge of current state-of-the-art for software service development and delivery, • Able to communicate effectively to both technical and non-technical stakeholders, • Strong awareness of cyber-security and information governance; good understanding of privacy by design and security by design principles, • Experience within the automotive industry and/or IoT a plus for the role, • Formal architecture documentation and diagramming techniques (e.g. BPMN, Archimate, UML, wireframing, etc.), • Formal data modelling and design techniques, for relational and NoSQL database technologies, • At least 5 years’ experience in Java software development, or similar modern enterprise language, • At least 3 years’ experience working in a container-based and/or serverless environment, hosted on public cloud (AWS EKS and Kubernetes preferred), • At least 3 years’ experience working with data pipeline technologies, such as Kafka, Flink, AWS SNS/SQS/Kinesis, etc., • Experience working with front-end frameworks such as Vue.js or React.js, and native app development, • Solid understanding of CI/CD concepts, including version control, branching models, appropriate quality control techniques, secrets management, and automated deployments There’s been a lot of research showing how marginalised groups of people may not apply for jobs unless they meet all of the requirements. We also know that people come from wide and wonderful backgrounds with different experiences - We value people who bring unique perspectives and add new knowledge to our team! You might not feel like you “tick all the boxes” but we sincerely hope you’ll apply anyway because you could be exactly what we we're looking for! #J-18808-Ljbffr

Kolleno is a trusted FinOps platform that simplifies receivables, payments & reconciliation for CFOs and finance teams. We redefine the very essence of payments management for businesses, foreseeing traditional finance operations transforming into seamless experiences for everyone involved: CFOs, finance teams and clients. We empower finance teams to tackle their daily tasks effortlessly and businesses to free up resources to focus on higher-priority, growth-driving activities. Founded in 2020, Kolleno raised £4M (USD $5.4M) in seed funding from leading investors, including Eurazeo , Stride.VC , Allianz Trade and Hubspot , and currently services clients across North America, Europe and South Africa. As our activity surges and clientele grows, we’re expanding our Customer Success team to nurture enduring client relationships. At Kolleno, we cultivate builder mindset, curiosity, humility, and teamwork. You’ll be joining a diverse and dynamic team, where your potential knows no bounds, limited only by the expanse of your own ambitions. We’re looking for an Implementation Manager who thrives at the intersection of customer success, product, and engineering. We are B2B Fintech in Payments, helping enterprises improve their financial operations: www.kolleno.com – enjoy dissecting complex enterprise systems to figure out how they actually work? – get a kick out of making clunky ERP setups play nicely with modern platforms? – take pride in delivering onboarding experiences that just… work? – love bringing clarity to chaos in cross-functional environments? – a strong communicator who can speak both “engineering” and “CFO”? – able to understand the big picture while diving into the technical details? – comfortable leading onboarding projects from kickoff to delivery? – someone who thrives in client-facing, solution-oriented roles? We’re not just building B2B software – we’re transforming how enterprise finance teams manage cash flow and collections. Our enterprise clients rely on us to understand their technical environments, especially ERPs like NetSuite, SAP, and Microsoft Dynamics, and to help them integrate Kolleno seamlessly. You will be the technical bridge between our clients and product, ensuring each enterprise onboarding is tailored to how the customer actually works – not how they say they work. Your Role as Project Lead You’ll be the owner and driver of multiple large-scale onboarding projects. You’ll operate as a hands-on project manager, responsible for coordinating cross-functional teams, unblocking issues, keeping everyone aligned, documenting progress and most importantly, getting customers live as quickly and smoothly as possible. You’ll be the central point of contact internally and externally, balancing technical detail with strategic oversight, and making sure every onboarding hits the mark. You’ll join a team that values… – Deep understanding of customer systems and workflows – Clear, honest communication (internally and externally) – Consistent, high-quality onboarding delivery – Long-term thinking, not duct-tape fixes – Customer empathy with strong technical depth – Work closely with enterprise customers to understand their ERP setups (NetSuite, SAP, Microsoft Dynamics), billing and collections processes – Gather and map technical requirements, including custom fields, data flows, and integration logic – Own the technical implementation of Kolleno during onboarding – Collaborate across Sales,Product, Engineering, and Customer Success to design tailored solutions – Develop and deliver an internal/external onboarding progress tool to track outstanding tasks and milestones – Act as the go-to expert for how Kolleno integrates with ERPs across the enterprise customer base – Translate customer needs into actionable tasks and ensure smooth delivery of onboarding – Assist with updating and maintaining detailed project plans and coordination of partner meetings, setting agendas, recording and distributing minutes – Demonstrate strong project management capabilities by driving coordination of underlying implementation activities, including core application configurations, data ingestion setup, workflow configuration, and ongoing support. – Participate in client-facing meetings and communications across various organizational levels, including executives, project leads, and operational teams – 6+ years in a Solutions Engineer, Implementation Specialist, Technical Consultant, or Business Analyst role – Strong understanding of APIs, data mapping, and integration patterns – Comfortable in client-facing situations, including with senior stakeholders – Ability to interpret business requirements and translate them into technical specs – Strong organizational skills and a bias toward action – Bonus: Hands-on experience working with ERPs – especially NetSuite and SAP – Bonus: experience building internal tools or project tracking systems – Work remotely all of August – escape the city, or just your commute – Office shuts down for 2 weeks in December – actual downtime – Stock options after 12 months – Office-based Monday to Thursday, Fridays are flexible – your call #J-18808-Ljbffr

• Full-time, • Permanent/Regular or Fixed Term Contract/Temporary: Permanent (UK and ROW) / Regular (US), • L&G Business Unit: Legal & General Investment Management, • L&G sub Business Unit: LGIM, • Primary Location: London, One Coleman Street, • Job Family: Back Office Ops Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. Our global asset management business provides our clients and partners with complex, responsible investment solutions, working internationally across public and private markets. Who we are We are one of Europe’s largest asset managers and a major global investor across public and private markets. Asset Management is a critical driver of our Group strategy. The business aims to work synergistically with our Institutional Retirement and Retail divisions tobenefitour clients and customers, and deliver enhanced shareholder returns. Our investment philosophy and processes are focused on creating value over the long term. We believe that incorporating financially material sustainability criteria, when relevant to our clients, can create value and drive positive change. At L&G Asset Management, we're looking for a Collateral Product Owner & Project Manager to play a key role in shaping and enhancing our collateral management capabilities across both cleared and bilateral derivatives markets. This is a highly visible role that combines product ownership, project delivery, regulatory change and stakeholder management, providing the opportunity to influence strategic initiatives and help drive operational excellence across a complex investment environment. Working closely with Front Office, Operations, Risk, Technology, Legal and external market participants, you'll lead the evolution of our collateral operating model, ensuring it remains scalable, efficient and aligned to business growth and regulatory requirements. What you’ll be doing: • Owning and developing the end-to-end collateral operating model across cleared and bilateral derivatives, • Defining and delivering the strategic collateral roadmap, driving business priorities and regulatory requirements, • Leading collateral-related change initiatives including EMIR, UK EMIR, UMR, clearing expansion and technology transformation projects, • Partnering with stakeholders across Investments, Risk, Legal, Compliance, Technology and Operations to deliver business outcomes, • Enhancing collateral processes, controls and workflows to improve efficiency, automation and scalability, • Overseeing governance frameworks, risk management activities and regulatory compliance across collateral services, • Managing relationships with clearing brokers, CCPs, custodians, counterparties and industry vendors, • Monitoring collateral performance, operational risks, key controls and service metrics to support continuous improvement Who we’re looking for: • Extensive experience within derivatives and collateral management gained in asset management, investment banking or custody environments, • Strong understanding of both cleared and bilateral margining models and collateral management processes, • Proven experience delivering large-scale operational, regulatory or technology change programmes, • Sound knowledge of EMIR, UK EMIR, UMR and broader derivatives market regulation, • Experience working with CCPs, clearing brokers and collateral optimisation initiatives, • Strong project management skills with the ability to lead complex initiatives from planning through to implementation, withProven experience owning the collateral product, • Excellent stakeholder management and communication skills, with the ability to influence at all levels, • A collaborative and solution-focused approach, combined with strong analytical and problem‑solving capabilities Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are many discounts we offer – both for our own products and at a range of high street stores and online, • We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time and job shares.Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. #J-18808-Ljbffr

Consistent Routes. Competitive Pay. A Team That Supports You. ATA Logistics is looking for self-employed Owner Drivers to join our growing operation across the Oxfordshire region , covering routes between Swindon and Oxford . If you're looking for reliable work, regular routes, and the opportunity to earn a competitive day rate, we'd love to hear from you. What We Offer £180.00 flat day rate Regular delivery routes across Oxfordshire Consistent workload throughout the week Full onboarding and operational support A dedicated team committed to helping you succeed The Role As an Owner Driver, you'll be responsible for delivering parcels safely and efficiently to homes and businesses across your allocated route. Between 80–140 deliveries per day , depending on the route Urban, semi-urban and rural delivery locations Planned routes using handheld delivery technology Professional and customer-focused service at every stop Route Information Urban Routes Delivery radius of approximately 5–10 miles Semi-Urban Routes Delivery radius of approximately 15–20 miles Rural Routes Can cover up to 80 miles What You'll Need Your own suitable delivery van Full UK manual driving licence Right to work in the UK Reliable and professional approach Multi-drop delivery experience is preferred but not essential Apply Today If you're ready to join a trusted logistics provider with regular work and competitive earnings, we'd love to hear from you. TPBN1_UKTJ

At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design and build adaptive digital products, services and experiences that capture the imagination and deliver impressive returns for our clients. Our roles and responsibilities are rapidly changing during this age of rapid AI growth, adoption, capability and market options. AI Landscape and Production AI implementation experience is essential. The Technical Lead is the main driver for the end-to-end; ideation, technical innovation, design, scoping, development, deployment and maintenance of solutions using the latest tools and technologies. The Technical Lead has overall responsibility for the day-to-day technical ownership and direction of a project. While this role is client‑facing and involves leading the technical direction, you will also be expected to lead the architecture of the project and will contribute to code, particularly during critical phases or to prototype new features. You will be working closely with Business, Project Management, Creative, UX, and Data teams whilst also running on‑shore, off‑shore and hybrid development teams. This role also involves contributing to Technical Strategy, ideation, pitching, pre‑sales activities and engineering, thought leadership, profile creation and speaking engagements. Based in London (Farringdon), in a Hybrid working environment, frequently collaborating with our global studios and partners, you will enjoy working in a team of highly skilled people, all with strong opinions about various technologies, frameworks and approaches. You will articulate your ideas to colleagues effectively whilst also taking on board the ideas of others and remaining solutions focused. You will thrive when faced with new challenges, view them as opportunities and constantly look to improve client offerings. You will work in a progressive environment that fosters a meritocratic culture, surrounded by some of the brightest minds in their fields. As a Technical Lead at AKQA, you will be inspired by technology and have a passion for creating innovative solutions. While you may from time‑to‑time also be asked to wear the hats of a Project Manager, Scrum‑Master or Product Owner; we are looking for a Technologist first, with these additional capabilities. Technical Architecture and Engineering capability and experience is mandatory. • Client facing., • Thought Leadership and promotion of AKQA Technology., • AI Implementor, • AI Usage – proficient elevated workflow and development tooling, • AI Enabled Experience Development & Integration – vendor and cloud landscape knowledge, systems design, integration & model customisation – with proven experience of addressing marketing challenges such as content generation, personalisation, campaign optimisation etc., • AI Architecture – Agentic AI creation and Orchestration., • AI Content & Data Engineering – experience of collecting, cleansing, transforming and embedding., • AI Cost x Value calculations., • AI Governance and Testing models., • Design and implement first‑class end‑to‑end Solutions and MACH Architectures., • Ability to create prototypes or bug fixes., • Ability to integrate innovative solutions into the technical architecture., • Ability to analyse, appraise and make recommendations, taking into account existing client technology landscape whilst pushing new technology solutions to align with business ambitions., • Ability to evaluate and validate the technical complexities of multi‑tiered web solutions and systems integration, their underlying technologies and the latest technical tools., • Ability to gather requirements and break them down into the technical tasks required to complete a project phase., • Ability to operate within different software delivery methodologies such as Lean Innovation teams, KANBAN and larger SCRUM teams., • Ability to recognise technical risk and plan to mitigate, and/or move fast to solutionise., • Ability to decide the resource profile required for a project and to provide top‑down and bottom‑up estimates against a scope., • Line manage and coach Developers and help them to grow and develop their careers and capabilities., • Ability to manage one or two; onshore, nearshore, offshore or hybrid development team(s) at a time., • Strive to learn new skills and stay abreast of technical developments, successfully applying them to work practices., • Ability to compare and select the most appropriate supplier or product for the required task., • Ability and techniques to improve processes per project, client workstreams and in the technology department as a whole., • Technical skills and knowledge:, • Cloud hosting providers such as AWS, Azure, GCP, Vercel & Netlify, • Cross‑platform AI experience across AWS, Microsoft Azure, Google (e.g. Bedrock, AgentCore, Vertex, Azure ML etc.), • Advanced Python programming, • AI frameworks such as AutoGen, Langflow, Tensorflow, • Knowledge of Infrastructure as Code, CI/CD, • Use of Middleware and RESTful or GraphQL APIs, • Microservices and MACH Architectures., • HTML, CSS, Javascript frameworks such as React, or Mobile technologies such as SwiftUI, Kotlin, Flutter or React‑native, • CMS, DXPs and common MarTech, • SaaS products integration, • Atlassian, Azure DevOps, GitLab or similar workflow tools, • Understanding of Automation and Quality assurance practices, • Must be from an engineering or development background., • A continuous‑improvement approach to management., • Proactive self‑starter with acute attention to detail and drive for improvement., • A practically‑minded thought leader whose first priority is delivering excellent work., • Advocate for improvements to processes, quality, and security., • Analytical and positive mindset with a personable and professional approach., • Sharp attention to detail and a passion for new technology, staying abreast with the latest developments in the industry., • Professional written and verbal communication., • Be able to talk about Technology to non‑technical audiences (clients, stakeholders and team members)., • Champion continuous improvement and best‑in‑class software development processes., • Contribute to the ideation process and be proactive in proposing technical solutions to needs that other disciplines may not be aware of. Explore our extensive range of benefits. We believe great work happens when we're together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach including required in‑office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. #J-18808-Ljbffr

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Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. As the Global IT Service Catalogue Process Owner within Tech@BCG, you will own the end‑to‑end design, governance, and continual improvement of BCG's IT Service Catalogue in line with ITIL 4 best practice. You will define and drive the Service Catalogue Management process, setting the standards for how services are structured, described, priced, and requested, and act as the single point of accountability for catalogue accuracy, consistency, and business relevance across all Tech@BCG towers and regions. You will partner closely with Service Owners, Service Design, and the ITSM platform team to ensure every catalogued service maps cleanly to a request, fulfillment, and SLA model that colleagues can actually use. You will be the primary driver of Tech@BCG's self‑service strategy: translating a portfolio of complex technical and business services into an intuitive, discoverable, and largely automated self‑service experience for BCG's global workforce. This includes setting the roadmap for self‑service adoption, defining KPIs and OKRs for catalogue health and self‑service uptake, chairing governance forums with senior stakeholders, and coaching a network of Product & Platform Owners as well as Process Practitioners on catalogue standards. You will be expected to operate with a high degree of independence, resolve escalated or ambiguous catalogue design issues, and represent Service Catalogue Management in broader ITSM process governance (Incident, Request Fulfillment, Change, and CMDB/Service Mapping integration points). • Framing complex, ambiguous problems and can take a sprawling, technical service portfolio and structure into something simple, logical, and consumable for a non‑technical audience., • Driving conclusions from data and expertise, building a narrative that influences senior stakeholders and secures buy‑in for process and catalogue changes across a global, matrixed organization., • Leading conversations and meetings with confidence: you modulate your communication style to the audience, listen actively, and know when to push for resolution versus build consensus., • Embracing and driving change with adaptability and agility, bringing creativity and curiosity to continually improve how the catalogue and self‑service experience work., • Coaching and developing others: you strike the right balance between empowering a distributed network of catalog owners and providing the consultative direction needed to keep the catalogue consistent., • ITIL 4 Foundation certification required; ITIL 4 Specialist (Create, Deliver and Support) or ITIL 4 Managing Professional preferred — with demonstrated, hands‑on experience owning Service Catalogue and/or Request Fulfillment processes, not just certification., • 7+ years of IT Service Management experience, including 3+ years specifically in Service Catalogue design, service portfolio management, or self‑service/digital‑experience delivery within a global, matrixed organization (must have)., • Proven experience administering or configuring a modern ITSM platform's service catalogue module (e.g., ServiceNow Service Catalog, BMC Helix) including catalogue item design, workflow/fulfillment automation, and integration with CMDB/Service Mapping (must have)., • Track record of building and executing a self‑service adoption strategy by defining KPIs, running change management/communications campaigns, and measurably shifting volume from live support channels to self‑service (preferred)., • Bachelor's degree in Information Technology, Business, or related field; equivalent professional experience considered. Experience operating in a professional services or consulting environment is a plus. You will work within Tech@BCG's Service Management function, partnering daily with Service Owners across Infrastructure, Applications, and End User Services, the ITSM platform engineering team, and Tech Communications colleagues driving adoption campaigns. You will also engage regularly with regional IT leads and senior Tech@BCG leadership as the escalation point and process authority for anything catalogue- or self‑service‑related. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify. #J-18808-Ljbffr

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. You’ll join our Experimentation team as a Lead, helping British Airways build digital products through evidence rather than assumption. Leading a team of up to two, you’ll own our experimentation programme across ba.com and our app, setting the standard for how tests are delivered and ensuring every change can be linked to its impact on customers and commercial performance. As business owner of our experimentation platform, you’ll get the most from our tools, support our migration to new technology and bring testing to our app for the first time. Working across product, technology and agency partners, you’ll champion experimentation throughout Digital, directly driving incremental revenue and a better experience for millions of customers. • Reporting to: Digital Performance Analytics & Experimentation Manager, • Lead a team of Experimentation Specialists while directly owning experimentation activity within a Digital product area, combining team leadership with hands‑on experimentation delivery., • Work with Product, Commercial and Digital stakeholders to identify, prioritise and deliver experimentation opportunities that align to business objectives and maximise customer, commercial and learning value., • Personally own experimentation activity within an assigned product area, leading the end-to-end delivery of experiments and personalisation initiatives., • Collaborate with Product Owners and squads to validate new features and propositions through experimentation, defining hypotheses, success metrics and test designs, and ensuring activity is executed effectively and translated into actionable insights., • Collaborate with Product, Analytics, Data Science and Digital Tools teams to ensure robust measurement, reporting and insight generation, and promote the adoption of experimentation learnings across the organisation., • Contribute to the development of experimentation frameworks, standards and best practices, leveraging knowledge from internal and external partners to continuously evolve BA's experimentation capability., • Establish and promote experimentation success stories, communicating outcomes and learnings to stakeholders to increase awareness, adoption and organisational maturity., • Collaborate with colleagues across IAG and external partners where appropriate to share best practice, identify emerging opportunities and continuously evolve BA's experimentation capability., • Proven experience of running A/B and multivariate tests using tools such as Adobe Target, Optimizely or similar, ideally within a large-scale, high‑traffic e‑commerce environment, • A track record of managing and growing an experimentation programme at scale, with a broad understanding of the different ways experiments can be used to validate ideas and features, • Strong statistical analysis skills and a critical, analytical mind that can identify trends in data and turn them into clear, confident recommendations, • A good understanding of how to validate assumptions drawn from behavioural data, working alongside user research or through experimentation, • The ability to lead, support and develop a small team, alongside being an enthusiastic team player who works well across virtual and cross‑functional teams, • Evidence of building strong communities of practice and engaging a broad range of stakeholders, with excellent relationship management skills, • The ability to explain complex ideas simply to diverse audiences, bringing your point of view to life through data, insight and customer impact, • A positive, decisive approach in the face of uncertainty, with the ability to make clear decisions in a fast‑moving and pressurised environment, • A highly organised and structured way of working, with a focus on timely delivery and a drive to continuously improve in everything you do, • We believe that all the people who work with us should feel valued for the part they play., • It’s one of the reasons our rewards go far beyond a competitive salary., • From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights., • You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family., • At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress., • We never stand still, and we don’t expect our people to either. At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain. #J-18808-Ljbffr

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