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Are you someone who loves getting the details right, enjoys supporting others, and thrives in a friendly, collaborative team? At Healix International, we’re looking for an Coordinator / Administrator to join our People Team and help us deliver an exceptional employee experience from day one. This is a fantastic opportunity to be part of a close-knit team that works hard, supports each other, and genuinely has fun along the way. If you love variety, enjoy being the go‑to person, and care about creating a welcoming and positive environment for others, we’d love to hear from you. We are keen to meet candidates who are looking for a career in HR and may be interested in studying CIPD, but this is not a requirement for the role. This role is largely office-based but we can offer some flexibility for ad-hoc hybrid working. Why you’ll love working with us At Healix, our culture is rooted in our values, and we truly put people first. You’ll be part of a team that: Is supportive and friendly – we genuinely look out for each other. Works hard together – we take pride in delivering excellence. Has fun – we believe teamwork should feel rewarding and enjoyable. Gives you space to grow – you’ll be encouraged to think independently, take ownership and develop your skills. You’ll belong to a People Team that collaborates closely, celebrates success together, and isn’t afraid to roll up our sleeves and get stuck in. What you’ll bring We’re looking for someone who has: Previous experience in an HR administration role Strong IT skills, including the use of HR systems and confident Excel capability Excellent written and verbal communication skills The ability to manage multiple priorities in a fast-paced environment A proactive, solution-focused approachNo specific qualifications required—your experience, attitude and willingness to learn matter most. About Healix Healix International exists to protect people during times of need. Whether delivering medical, security or crisis response services, we act with integrity, compassion and independence. Our values guide every aspect of how we work: Put people first • Think independently • Earn trust Ready to join a team where your impact truly matters? If you’re excited by the idea of being part of a warm, committed and enthusiastic People Team—and you want to help shape an exceptional employee experience—we’d love to hear from you. Apply now and help us continue building a place where people feel valued, supported and empowered. About The Role What you’ll be doing In this role, you’ll play a key part in shaping the experience of every new and existing employee. You’ll be the person who ensures everything runs smoothly behind the scenes across the employee lifecycle. You will: Manage the end-to-end onboarding process, ensuring every new starter has a warm, engaging and seamless introduction to Healix. Provide essential administration support across all People initiatives, activities and projects. Assist the Recruitment Business Partner with recruitment admin via the SeeMeHired platform. Prepare contracts and employment offers and manage pre- and post-employment checks. Maintain and update employee records within the HRIS, ensuring accuracy across payroll, annual leave, absence and more. Support the upkeep of our Learning Management System (Litmos) and help drive employee development. Produce contractual change letters and documentation. Contribute to People Team projects including policy updates, wellbeing activities and engagement initiatives. Keep up to date with relevant legislation and HR best practice. Represent the People Team and Healix values in everything you do.No two days are the same—so if variety motivates you, you’ll fit right in. Required Criteria Ability to manage and prioritise workload efficiently. Proven experience in an HR administration role. Excellent written and verbal communication skills; the ability to communicate with diverse audiences. Skills Needed About The Company We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people. Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary £27,000.00 - £30,000.00 per year

We’re looking for a highly organised, detail‑driven Process Documentation Specialist to join us on a 6‑month fixed term contract. This is a brand-new role at Healix, created to support the implementation of our newly designed international medical assistance operating model. If you’re someone who can turn complex operational processes into clear, user‑ready documentation — and you enjoy working collaboratively across multiple teams — this is an exciting opportunity to shape how our global operations work day-to-day. About the Role As our Process Documentation Specialist, you’ll be responsible for producing a complete, controlled suite of operational documents (SOPs, Working Instructions, Crib Sheets, User Guides, workflows) that will guide safe, consistent, high‑quality delivery across the case lifecycle. Your work will enable standardisation, support training and onboarding, strengthen clinical governance and quality assurance, and ensure operational readiness for go‑live. What You’ll Bring Experience & Skills Proven experience writing operational documentation, SOPs, or similar process materials. Strong analytical thinking with a solid understanding of governance principles. Ability to constructively challenge, refine, and improve processes. Excellent MS Office skills — especially Word, PowerPoint, and Excel — with an eye for high‑quality visuals and formatting. Confidence using AI tools, including Microsoft Copilot. Strong communication and interpersonal skills, with the ability to collaborate across multiple teams and levels. Ability to juggle multiple tasks and deliver high‑quality work at pace. Exceptional attention to detail and dedication to producing polished, accurate documentation. Reliable delivery against agreed objectives and standards. Qualifications A relevant Bachelor’s degree (e.g., Business Administration, Management, Law, or related fields) is beneficial but not essential — experience matters most. How We Work at Healix Our values shape how we collaborate, make decisions, and support our clients and each other: Put People First – Care and wellbeing guide everything we do. Think Independently – Use expertise, judgement, and integrity to make sound decisions. Earn Trust – Act with transparency, respect, and reliability.Every role at Healix is also underpinned by our core competencies: Accountability • Collaboration • Communication • Problem Solving • Resilience Why Join Us? This is a unique opportunity to be at the heart of a major transformation programme, ensuring our new operating model is ready for implementation and set up for long-term success. Your work will have a direct impact on quality, consistency, and the experience of colleagues and clients across the globe. If you’d like to use your documentation expertise to help shape a safer, smarter, more consistent operational future at Healix, we’d love to hear from you. About The Role What You’ll Be Doing You will: Plan and deliver the full documentation pack for our new operating model, covering all case types and operational desks. Facilitate interviews, workshops, and workflow observations with subject matter experts to elicit accurate process details. Produce clear, consistent SOPs, Working Instructions, Crib Sheets, and process maps using agreed governance templates and terminology. Map process inputs/outputs, roles and responsibilities (incl. RACI), SLAs, controls, and escalation paths. Work closely with our Quality team to embed quality controls, clinical governance touchpoints, and data protection requirements. Create easy‑to‑follow workflows (e.g., swim lanes) that show handoffs across teams, time zones, and complexity levels. Apply full document controls, including versioning, approvals, change logs, and maintenance of a centralised repository. Coordinate cross‑functional reviews with Customer Operations, Medical, Security, L&D, and Customer Success. Collaborate with Learning & Development to convert procedures into training materials. Support pilots, UAT, and go‑live by updating documents based on lessons learned, and issuing release notes. Work with the Governance Officer to define a BAU handover, including maintenance cycles and adherence KPIs.Required Criteria Experience of writing operational documentation and Standard Operating Procedures (SOPs) Strong analytical and problem-solving skills with a keen understanding of governance principles and practices Desired Criteria A Bachelor’s degree in a field relating to Healix services and / or Business Administration, Management, Law, or a related field would be beneficial, but not essential. Skills Needed About The Company We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people. Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary £40,000.00 - £45,000.00 per year

Applications are invited from experienced Orthopaedic Scrub Practitioners to join the Perioperative Teamat our clients acute hospital site located in Kingston upon Thames, near the world-famous Wimbledon and Richmond Park. The Hospital has three operating theatres and one endoscopy suite and is within easy reach of TfL and National Rail services and local bus networks This is a full-time role of 37.5 hours per week You will work as part of the Orthopaedic theatre team, providing a high standard of care, promoting a good working environment which is open to learning within the department. You will have significant orthopaedic experience and scrub for a range of lists with minimal supervision, developing advanced clinical skills and specialist practice. This employer is a leading provider of independent healthcare in the UK, working with some of the capitals eminent medical Consultants and multidisciplinary healthcare specialists.An established Hospital since 1898 this centre of excellence delivers exceptional surgical and orthopaediccare, supported by the latest technology and state-of-the-art equipment. The Hospital facilities include;Private GP service,Physiotherapy, 15consulting rooms, aCardiac Diagnostic Facility, 6 treatment and diagnostic rooms, a dedicated 14-bed Day surgery unit,19private single inpatient rooms, Imaging includingX-Ray,CTandMRIand anOn-site pharmacy. Person requirements: RGN or ODP with NMC/HCPC registration as applicable. A minimum of three years post-registration UK-based Orthopaedic scrub experience. Must have ENT experience. Experienced in taking charge and providing mentorship and supervision to junior Practitioners and Support Workers Besides a highly professional work environment, the additional benefits of working for this company include: Private Healthcare Insurance including Dental Discounted Hospital care for immediate family members Life Assurance scheme Contributory private pension scheme Holiday entitlement starting at 25 days increasing in line with length of service Various other enhanced leave policies available Cycle to Work Scheme and Season Ticket loan Coaching and 24/7 confidential employee helpline support Subsidised meals Long-service award Jarrodean is a leading healthcare recruitment partner with expertise in the placement of the full range of qualified Healthcare staff. As a nurse-led consultancy, our detailed understanding of the complexity of such roles places us in an excellent position to match your skills with the specific requirements of our Clinical Recruiting Managers. If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals. TPBN1_UKTJ

Client Overview Automotive client working on landmark product, offering a hands-on environment and a chance to be part of product with global reach. An established start-up with a close-knit team of highly skilled Automotive, Motorsport and F1 professionals. It’s a great time to join, with the growth plan coming into fruition and more developmental projects in the pipeline. Job Responsibilities * Managing Design & Development team, reporting directly into Founder & COO * Working on obtaining certification on projects, pushing the delivery of projects within time and budget constraints * Overseeing design reviews, testing/validation, documentation review, inspection/auditing * Hands-on in the development of the products and systems, not just a “person manager” * You will be using CATIA PLM * Technology & Developmental research, to keep the product at the forefront of it’s space Skill Required * Circa 25 years in Automotive, Motorsport, Formula 1 * Ideally from a Design background with management experience * Proven track record for obtaining certification, design reviews, test & validation, documentation reviews, inspection and auditing * Automotive Systems background is preferred Compensation & Other Benefits * Competative Salary * 25 Days Holiday, with a basic compensation package (currently under review) * Opportunity to travel (trips allow good notice) We ask all candidates who wish to formally apply, following a call with Sapien to provide a covering letter which will be used as part of your application Please note that our clients are unable to offer sponsorship for employment visas. Due to the high volume of applications, we receive, only those shortlisted will be contacted. If you do not hear from us within 14 days of applying, please assume that your application has not been successful

Self-employed Core Delivery Driver As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team. You don't need any experience, and the more you deliver, the more you earn. Why join Yodel Competitive rates for each parcel you deliver or collect Typically, our Delivery Drivers can earn anything between £18 - £20p/h (paid per parcel). We're in the business of delivering promises as well as parcels therefore we're raising our game and giving you more reasons to come and join us. All our rates are competitively enhanced taking business mileage and operational costs into consideration. It's a total gamechanger. Daily & Weekly Payment Options Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in following 4 weeks of completed delivery services. Both payment options allows you, the supplier, to receive more regular payments for the delivery services you have provided. We have plenty of parcels for to deliver There are plenty of parcels to deliver meaning the earning opportunity is in your hands. Our parcels weigh up to a maximum of 15kg and can vary in size. You can realistically deliver and collect between 16-25 parcels an hour depending on the area and your experience, for 6 days a week. The more you deliver, the more you earn with the opportunity to take more parcels and boost your revenue. We'll give you freedom and flexibility You can plan your own route or use our handy award-winning app with simple instructions and built in optimisation which will help you prepare and plan your routes more easily, as well as allowing you to liaise directly with customers. We'll offer regular work in the same area, 6 days a week We deliver parcels for some of the biggest retailers around. So, there's no shortage of parcels to deliver. Plus, you'll be able to stay local and get to know the roads and customers. We'll develop and support you You'll get all the independence of being self-employed, plus the backing of our expert team and access to a Yodel representative, to answer your questions. The Life of a Core Delivery Driver Each day is what you make it. You can plan your own route, which will keep things fresh and interesting. And at each delivery or doorstep, use your mobile to scan parcels and make sure they're safely received by the customer, so there's no difficult technology for you to get to grips with. We will arrange a suitable time for you to collect your parcels daily, or for those located within a more rural area, we can drop to you. Simple! Want a bit more? All our Self Employed Delivery Drivers have access to: • Partner Discounts - Including Naked Wines, Beer Hawk and Hello Fresh. - Health and Wellbeing Programmes - Offering support from managing relationships to finance - Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is in your hands What you'll need to show us? No, experience, no problem! We give full training and support to help you get on your way. All you need to show us is the following to get started: - Access to a insured car or van (up to 3.5 tonne) - A full UK or EC/EEA Driving Licence - Proof of Right to Work in the UK - IOS or Android smart phone - Proof of own bank account - And finally, have a great attitude Yodel recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills. If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss We are looking to partner up with more Self Employed Delivery Drivers than ever before so register your interest today

About Healix International At Healix, we put people first. Every day, we support clients around the world with high‑quality, dependable solutions that improve care, reduce risk and deliver value. Our culture is built on independent thinking, trust and accountability—and we’re looking for people who share these values. The Role We are seeking a Cost Optimisation & Supplier Negotiations Lead to lead and develop cost-saving strategies across the Global Network Department. In this role, you will be responsible for identifying high-cost activity, driving negotiations with providers, and delivering measurable savings for the business. You will work collaboratively with internal teams, external partners and senior leadership to ensure cost containment remains a central, strategic function within Healix. The job title for this role will be Cost Containment Lead This role will also play a key part in shaping policy, enhancing data-driven decision making, and supporting the wider integration of cost containment across the organisation. What We Are Looking For We are ideally seeking someone with a Bachelor’s degree in a business-related field and around one year’s experience in a business environment. However, we welcome applicants with equivalent experience who can demonstrate strong commercial acumen and the ability to deliver meaningful cost-saving outcomes. You will thrive in this role if you bring: Proven experience in international assistance and cost negotiations. Strong commercial judgement and sector knowledge, ideally within travel or healthcare. Proficiency with Microsoft Office and case management systems. Excellent communication and negotiation skills, with the ability to influence stakeholders at all levels. Experience leading initiatives, managing cross-functional teams or coordinating external agents. The ability to work strategically while maintaining high attention to detail. Our Values At Healix, our values guide how we work: Put people first – prioritise wellbeing and care in every decision. Think independently – use sound judgement, expertise and integrity. Earn trust – be respectful, transparent and reliable in everything you do. Core Competencies You will demonstrate: Accountability Collaboration Communication Problem Solving ResilienceAbout The Role Key Responsibilities As Cost Containment Lead, you will: Identify and monitor high-cost activity, applying real-time tools and methods to track changes in cost estimates. Prioritise cases and invoices for negotiation based on value, urgency and potential savings. Negotiate cost reductions with providers globally on a case-by-case or invoice-by-invoice basis. Ensure all cases exceeding cost thresholds are reviewed for savings opportunities. Work closely with finance teams to negotiate accelerated payment terms when necessary. Maintain accurate documentation of negotiations, savings, and related correspondence. Partner with invoice processing teams to validate high-cost invoices and identify negotiation opportunities. Escalate concerns and propose solutions to the Director of Global Networks. Calculate shares of savings and support timely client billing processes. Attend client and provider meetings, both virtually and in person. Enhance and develop provider databases in line with cost containment goals. Support strategic initiatives using insights from Regional Network Specialists, sales and legal teams. Lead development of policies and strategy documents to embed cost containment as a key business function. Review agent capabilities and recommend outsourcing or in‑house transitions as needed. Oversee agent performance through audits and evaluations. Identify new revenue opportunities through expanded cost containment services. Drive initiatives that integrate cost containment into broader business processes. Collaborate with Business Insights teams to analyse expenditure trends and communicate findings to senior stakeholders. Build and maintain strong relationships with providers, clients and internal teams. Maintain strong commercial and operational awareness to ensure high-quality, consistent outputs.Required Criteria Competency with Microsoft Office applications Prior experience: proven experience in international assistance and cost negotiations. Communication skills: the ability to effectively negotiate with and influence stakeholders; the ability to clearly present complex data to diverse audiences across various levels of seniority within a matrix structure. Desired Criteria Previous experience of working within the international travel insurance environment Knowledge of contracting is an advantage, particularly in a healthcare or travel setting Skills Needed About The Company We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people. Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Not disclosed

Are you looking for a rewarding career in the private medical industry? Do you have excellent customer service skills and a passion for helping people? If so, you might be the perfect fit for our Member Advisor role! As a Member Advisor you will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and the member, and ensuring that the member receives appropriate medical information and access to required medical services. This is a role where good customer service skills are key, and you are not required to have any medical qualifications. PERSON SPECIFICATION We are looking for an individual who can deliver great customer service and who has strong command of the English language, both verbal and written. In addition, we are looking for: Decision making skills and ability to use own initiative. A diplomatic open style and approach, with excellent verbal and written communication. A high degree of accuracy and attention to detail and work well under pressure. The ability to work well both independently and as part of a team. Good problem solving and analytical skills. Good commercial awareness with the ability to make decisions with the "bigger picture" in mind. Ability to make effective contact with clinicians, accurate assessment of information obtained and acting appropriately upon the outcome. An overall external awareness of new technology or development within the industry to pre-empt and be prepared for possible related queries.A good understanding and previous experience of the private medical insurance industry and claims processing, would be an advantage. About The Role AS MEMBER ADVISOR, YOU WILL BE INVOLVED IN: Taking calls from clients, providers and specified members in relation to initial and/or ongoing claims Obtaining medical evidence from providers to substantiate claims decision/treatment Dealing with queries in relation to clinical treatment or pre-authorisation requests Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Negotiating provider fees within the Healix Reasonable and Customary fees, as part of cost containment for clients Ensuring all documents are correctly and accurately allocated on Case Management System Assisting the Case Managers with high cost claims where required Required Criteria Do you have Customer Service Experience? Do you have a good command of the English language? Desired Criteria Do you have medical claims handling experience? Skills Needed About The Company We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people. Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary £27,000.00 - £28,000.00 per year

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