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Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

Conducting data analysis to drive efficiency improvements and improve logistics partner performance. Create standard reports and analysis to monitor delivery performance and quality.

Performance Analyst – Information Management. The Performance Analyst is a critical role within the Information Management Pod, acting as the key liaison between business stakeholders, data architects, and technical delivery teams.

Were looking for a Senior Performance Analyst to join our Business Information, Performance & Improvement team.

Title Senior Performance and Data AnalystSalary: £46,256 - £48,690Location: Waterfront House, Beeston, NG9 1LAPerm/FTC: 12 Month Fixed Term Conract,About UsMetropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partn

Digital Marketing Performance AnalystAbout the RoleWe have an exciting opportunity for a skilled and technical individual to join our Marketing team as a Digital Marketing Performance Analyst. You will have the opportunity to develop your skill set as part of a talented team enhancing our digital ca

A leading financial institution in the UK is seeking a Data, Performance & Insight Analyst to join its dynamic team.

A leading market analysis firm in the United Kingdom is seeking a proactive Market Data and Business Performance Analyst.

A cutting-edge InsurTech company in London seeks an Underwriting Performance Analyst to enhance the financial and operational performance of their syndicate.

A leading cruise line company in London seeks a skilled Data Analyst to manage performance data and optimize analytics processes.

Senior Finance Analyst - Innovation & Marketing Performance. This role is critical in driving financial insight and supporting strategic decision-making across brand performance, marketing investments, and innovation initiatives. The analyst will lead financial evaluations for innovation projects, i

The Salesforce Sales Performance Analyst is responsible for monitoring, analysing, and optimising the performance of Salesforce CRM and related processes. The Salesforce Sales Performance Analyst is expected to take on the following key responsibilities, along with any other reasonable duties as req

Data, Performance & Insight Analyst. In Business Performance & Insights, we're seeking a data professional and outcomes focused Analyst to join us in driving strategic decisions underpinned by best-in-class reporting and analytics. An annual bonus award, subject to Group performance.

A leading hospitality firm in East Midlands is seeking an Assistant Finance Manager to deliver financial support to operational teams.The role focuses on commercial decision-making through proactive financial analysis, management of financial risks, and preparation of reports for stakeholder present

A leading rail technology company based in Greater London is seeking a Brand Effectiveness Analyst.

A leading retail company in the United Kingdom is seeking a finance professional to oversee cost forecasting and reporting for its European stores.The ideal candidate holds an accounting qualification and has strong analytical skills.Responsibilities include managing finance cycles, collaborating wi

A leading Lloyd’s Market Specialist Insurer in London is seeking a Senior Analyst to manage the entire MI process, providing high-quality insights for senior stakeholders.

An energy provider in the UK seeks a Data Analyst to develop and visualize MI that informs operational performance.

A leading technology company in the United Kingdom is seeking a Senior Technical Analyst to accelerate the development of performance solutions.

Senior Business Performance Analyst. QBE is seeking a dynamic and driven Senior Business Performance Analyst to join our global Automotive Protection business unit. Ensure financial performance reporting is accurate, timely, and insightful.

As a growing Finance & HR transformation boutique consultancy, Veran Performance is looking to bring onboard individuals who are passionate about digital transformation and proven Business Analyst. Veran Performance is a technology-agnostic consultancy that specialise in back-office service enableme

Market Data and Business Performance Analyst. We’re looking for a proactive analyst to support our Market Data & Business Performance Manager across commercial reporting, forecasting and market insight.

A leading consultancy firm in the UK seeks a Business Analyst to support HR and Finance transformation projects.

The Underwriting Performance Analyst plays a key role in monitoring, analysing, and enhancing the financial and operational performance of Carbon’s syndicate. Underwriting Performance Analyst. If you want to join an exciting business powered by the latest technology, and are energised by collabora

A renowned football club based in Greater London is seeking an Academy Football Analyst on a casual basis to provide insightful performance analysis within their Academy.

A leading consulting firm in Greater London is seeking a strategic business partner to support senior directors in managing commercial performance.

A national property maintenance firm is seeking a Data Analyst – Bid Performance & Insight to enhance its bid strategy through data analysis and insights. You will engage in performance analysis, identify trends in bid outcomes, and develop dashboards to inform decision-making. This role is essent

A national property maintenance provider seeks a Data Analyst to enhance bid performance and insight capabilities through data analysis.

Sign in to set job alerts for “Data Analyst” roles. Direct message the job poster from Veran Performance. Veran Performance is a technology‑agnostic consultancy that specialise in back‑office service enablement and transformation.

Senior Data Analyst - Performance Marketing - 8 -month FTC. This role is for a Senior Data Analyst - Performance Marketing on an 8-month fixed term contract, based in London. The position offers a £60,000 pro rata salary, requires strong Excel skills and agency experience, and emphasizes performanc

A leading insurance provider seeks a Senior Business Performance Analyst to enhance its Automotive Protection unit.

This will be an exciting opportunity for a driven candidate with performance or risk experience to progress their career in this dynamic role. Responsible for regular analyst duties, including performing portfolio analysis and collating reports. Conduct analysis to monitor the performance of specifi

We are looking for a Performance Analyst who will own event tracking, attribution quality, and traffic efficiency across mobile and web products. Design and maintain dashboards and performance reports for marketing and business teams. Recognition programs: structured performance reviews and team awa

The OpportunityQBE is seeking a dynamic and driven Senior Business Performance Analyst to join our global Automotive Protection business unit. Ensure financial performance reporting is accurate, timely, and insightful. Your New RoleReporting directly to the Global Head of Performance (Automotive

A dynamic software company in the UK is seeking a Senior Non-Functional Test Analyst. You will be responsible for designing and executing performance, resilience, and security tests to ensure systems perform reliably under pressure.

A recruitment firm is seeking a Senior Data Analyst specializing in Performance Marketing for an 8-month FTC in London. The role involves delivering insights from campaigns, client engagement, and developing junior analysts.

A leading UK creative advertising agency is seeking a Senior Data Analyst to join its Data & Insight team. This is a client-facing role focused on turning performance marketing and web data into actionable insights.

Has extensive experience as Performance Marketing Data Analyst, in an eComm or online subscription-based business. Conduct SEM channel journeys analysis to understand performance trends of PPC campaigns and make recommendations to improve user experience and spending efficiency (CPCs). Develop custo

Veran Performance is a technology-agnostic consultancy that specialises in back‑office service enablement and transformation. Veran Performance offers a dynamic and inclusive work environment that fosters growth, collaboration, and innovation. With a supportive and welcoming culture, exciting proj

A leading InsurTech firm based in London is seeking an Underwriting Performance Analyst to enhance financial and operational performance. The position includes monitoring syndicate performance and generating executive-level reports.

Fixed Income Performance Analyst. Our client, an industry leading investment firm, is looking for a Fixed Income Performance Analyst to join their team on a fixed term contract as Maternity cover. Fixed Income Performance Analyst.

Senior Finance Analyst - Innovation & Marketing Performance. The Senior Finance Analyst will act as a key finance business partner to PN Marketing and Innovation teams, with a primary focus on international markets. The analyst will lead financial evaluations for innovation projects, including feasi

A leading grocery retail firm in the UK is looking for an Insight Analyst to drive insights that impact seasonal performance and promotions.

Title: Senior Performance and Data Analyst. The Senior Performance and Data analyst will be responsible for data integrity in the Compliance and Technical department, the implementation of an effective reporting framework which underpins the Property Services Strategy, in particular relation to asse

A leading recruitment firm is partnering with an international entertainment client to find an interim Senior FP&A Analyst for a 6-month contract. You will own the annual budgeting cycle, enhance reporting processes, and provide insights into investment performance.

A leading consultancy in the UK is seeking a mid-senior level Consultant in Data & Enterprise Architecture to support HR and Finance transformation programs.You'll gather and analyze data, create dashboards, and present insights to stakeholders.Candidates should have experience in data roles, strong

Deliver post-campaign analysis, performance insight and optimisation recommendations. Help support and develop junior analysts. Hands-on experience with performance marketing data.

A housing association in England is seeking a Senior Performance and Data Analyst for a 12-month fixed-term contract.