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Job Title: Guest Relations ManagerLocation: Headcorn, Kent - Own transport requiredSalary: £33,000 - £36,000 per annumJob Type: Permanent, Full TimeAbout us:The Big Cat Sanctuary is one of the UK's most remarkable conservation destinations. Our mission is to protect wild cats and their habitats through Conservation, Rescue, Welfare, Breeding, and Education.Our guests don't just visit, they come for experiences that are genuinely unlike anything else, and the standard of hospitality they receive needs to reflect that. This is an intimate, premium setting where quality takes precedence over volume, and every guest experience is carefully delivered, remembered, and shared.About the role:Overseeing the on-site guest journey at the Big Cat Sanctuary from arrival through to departure, ensuring every guest receives an exceptional, personalised 5-star experience from the moment they arrive.The Guest Relations Manager leads the Guest Relations team, works hand-in-hand with the Keeper team to deliver our wildlife experiences, and coordinates closely with the Restaurant, Kitchen, Housekeeping and Reservations to ensure every product we offer is executed seamlessly and to the very highest standard.An integral part of the role is developing and motivating the Guest Relations Supervisor and Guest Relations Hosts, embedding consistent standards and a genuine passion for what makes the Big Cat Sanctuary special.Key areas of responsibilitiesService DeliveryOwn the on-site guest journey across all Big Cat Sanctuary products, covering big cat encounters, guided tours, photo days, afternoon teas, lodge stays and special events, ensuring every touchpoint reflects our standardsLiaise closely with the Keeper team to coordinate encounter/tour timings, group flow and daily scheduling, ensuring wildlife experiences run smoothly/safelyEnsure photo days are coordinated and delivered to a high standard, with guests well briefed, supported and looked after throughoutOversee day guest experiences from check-in to departure, proactively managing group sizes, timings and on-site flowWork with Housekeeping Supervisor to ensure lodges are presented and ready to 5-star standard ahead of every arrival with welcome touches in placeCoordinate with Kitchen/Restaurant teams around afternoon tea service, lodge dining and any food-related elements of the guest experienceHandle guest feedback, concerns and complaints promptly and professionally, resolving issues with care/efficiencyTeam Support & LeadershipLead/manage Guest Relations team, including the Supervisor, Day Experience and Experience HostsSupport the planning and on-the-day delivery of events, ensuring Guest Relations team are briefed, prepared and represent Big Cat SanctuaryOversee rota management and scheduling for the Guest Relations team to ensure appropriate cover at all times, including evenings, weekends & bank holidaysFoster strong, collaborative working relationships across all departments, including Kitchen, Restaurant, Reservations, Housekeeping, Keepers and the wider teamCoordinate/lead regular team meetings, ensuring agreed actions completed within set timeframesGuest ExperienceMonitor/act on online reviews and guest satisfaction data; implement improvements where requiredIdentify/capitalise on upselling opportunities, including bolt-on experiences, add-ons and upgrades across all productsManaging mystery shopper programmes, responding to online reviews and acting on feedback and comments to constantly strive/improve service standardsOperational TasksManage recruitment, induction, training and ongoing development of the Guest Relations teamComplete 1:1s, reviews and direct reports appraisals, maintaining accurate/useful staff recordsWork Health & Safety Procedures and Protocols, ensuring all Guest Relations staff do the sameAssist other Big Cat Sanctuary departments, as and when requiredAbout you:Previous experience in a similar role with hands on leadership/managerial responsibilitiesDemonstrate a genuine commitment to delivering outstanding, personalised service, with a natural instinct for anticipating guest needs and exceeding expectationsDemonstrates the confidence and presence to lead and inspire the team, maintaining high standards with a calm and fair approachProfessional presence and confidenceTeam-oriented with the ability to collaborate across departmentsMaintain strong attention to detail and a proactive mindset, ensuring all preparations and service standards are consistently met and exceededGenuine flexibility, weekends and Bank Holidays are a core and regular part of this roleFull, clean driving licence and access to own transportEligibility to live and work in the UK (proof required as part of the recruitment process)What we offer:£33,000 - £36,000 per annum, dependent on experience40 hours per week, 10 shifts over 14 days, straight 8-hour shifts between 07:00 and 22:0028 days paid annual leave, plus Christmas Day off as standardFree access to Big Cat Sanctuary and a network of UK and European zoos and wildlife collectionsStaff discounts and a genuinely special working environment, supporting a charity with a real conservation missionPlease click on the APPLY button to send your CV and Cover Letter for this role.The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds.Candidates with experience of; Guest Services Supervisor, Customer Service Manager, Hospitality Manager, Client Services Executive, Front of House Manager, Visitor Services Manager also be considered for this role.TPBN1_UKTJ

Assistant Hotel Manager (4 Months) \n \n Are you a hospitality professional with a passion for delivering exceptional guest experiences? \n \n We are seeking an enthusiastic and motivated Assistant Hotel Manager to join our team. This is an exciting opportunity to play a key role in the day-to-day management of a successful hotel, supporting the Hotel Manager in overseeing operations, leading a dedicated team, and ensuring outstanding service standards are maintained at all times. \n \n Day-to-day of the role: \n\n • Support the Hotel Manager with the daily operation of the hotel.\n, • Lead, motivate, and develop departmental teams to deliver exceptional customer service.\n, • Ensure high standards of guest satisfaction are consistently achieved.\n, • Assist with staff recruitment, training, and performance management.\n, • Monitor hotel performance, budgets, and departmental targets.\n, • Handle guest queries and resolve issues professionally and efficiently.\n, • Ensure compliance with health & safety, company policies, and hotel procedures.\n, • Support revenue growth through effective operational management and upselling opportunities.\n, • Maintain excellent standards of presentation throughout the hotel.\n\n \n This role offers more than temporary work; it's a chance to be part of an environment where: \n\n • Career progression within a growing hospitality business.\n, • Opportunity to make a real impact within a successful hotel operation.\n, • Passionate about creating memorable guest experiences.\n, • Commercially aware with a proactive and hands-on approach.\n, • You can strengthen your strong leadership and team management skills.\n\n \n If you are an ambitious hospitality professional looking to take the next step in your management career, we'd love to hear from you. \n \n Apply now and become part of a team dedicated to delivering exceptional guest experiences. \n

Reed Business Support are recruiting for a Duty Manager on behalf of our valued client. This Duty Manager opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Duty Manager, you will play a key role in supporting the wider team and contributing to the smooth running of daily operations. For this role you would be required to work a Sunday and have access to your own vehicle. \n About the Role: \n • Leading front-of-house operations, ensuring exceptional customer experiences• Supervising and supporting Cellar Door Hosts and support staff• Acting as a key point of contact for visitors, handling feedback and enquiries• Coordinating tours, tastings, and events to ensure seamless delivery• Maintaining accurate records, stock levels, and operational processes• Supporting wider teams with event execution, reporting and coordination• Delivering exceptional service and demonstrating a professional approach at all times \n About You: \n • Experience within a similar role in hospitality, events, or customer-facing environments• Excellent communication and interpersonal skills• Highly organised with strong attention to detail• Confident managing teams and delivering high service standards• Proactive, team-focused, and able to manage multiple priorities in a fast-paced setting• Interest in wine or hospitality (WSET qualifications desirable but not essential) \n Benefits: \n • Competitive hourly rate in line with local premium hospitality employers• Opportunity to gain experience in a high-end visitor attraction and events setting• Staff discounts on food, drink, and visitor experiences• Supportive and collaborative team environment• Exposure to events, corporate functions, and premium customer service delivery• Valuable experience within the growing hospitality and tourism sector in Kent \n If you are available immediately and interested in this Temporary Duty Manager role, please apply today. Reed Business Support look forward to assisting you with the next step in your career.

We're excited to be recruiting for a French speaking Customer service position for our Engineering client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. \n Please find all the details below: \n Job title: French speaking Customer Service Advisor \n Location: Ashford, Kent \n Hybrid: Yes, with free on-site parking for your convenience \n Salary: £26,000 - £28,000 \n Start date: Immediate or our client can wait if you require 4 weeks notice \n Hours: Monday - Friday 9am - 5pm (1 hour for lunch) \n Annual leave: 25 days + Bank holidays \n Development opportunities: To grow your skills and career \n As a French speaking Customer Service Executive your duties and responsibilities would be to: \n\n • Liaise with customers and suppliers in France\n, • Process customer orders for engineering parts\n, • Respond to any queries on the telephone and on e-mail\n, • Build relationships with customers\n, • Update customers about deliveries\n, • Handle occasional complaints\n\n Ideal skills and experience for the position: \n\n • Bi lingual French and English is essential\n, • Previous experience within a Customer service office environment\n, • Experience of processing customers orders\n, • Knowledge of Microsoft applications, especially Excel\n\n Next steps: \n If you're enthusiastic to utilise your French skills and you're passionate about Customer service, we would love to hear from you - apply today! Don't miss out on this fantastic opportunity to join a leading organisation. \n \n Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a £100 voucher of your choice! (Terms apply) \n \n Don't forget: If your application matches the job requirements, we'll email you - please check your junk/spam folders. If you hear from us, call Pippy (Candidate Manager) on within 24 hours to discuss the role in more detail. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

\n Job Title: Network Manager \n Location: Ashford, Kent \n Contract Type: Permanent \n Hours: 37 \n Salary: Up to £52k depending on skills and experience \n Company car included \n \n About the role: \n \n As a Network Manager, you will be responsible for the productivity and performance of sewer networks in Kent, maintaining service standards to ensure that we meet our strategic targets, regulatory compliance and leading a team of sewer network engineers. \n \n Working closely with Waste Pump Station Managers and numerous business wide support functions, you will work collaboratively with others to reduce pollutions, manage flooding's, drive Health and Safety, control your finances, and delivery excellent customer service. \n \n What you will be responsible for: \n\n • You will be accountable for network performance within the Kent area managing operational risk, working with Asset Management to ensure that the right Capital Expenditure (Capex) and Operational Expenditure (OPEX) asset improvement plans are in place managing, responsible for OPEX budget for your area and coaching and mentoring your team with a key focus on employee engagement to deliver performance at least cost.\n, • Ensuring that right controls are in place for value, safety, compliance and service risk\n, • To balance demands and expectations of team, people, resources, compliance, efficiency, quality of the asset and demands from other parts of the business in identifying solutions to problems\n, • Working with service provider (Lanes - O&M, CBUL - Civils & McAllister - Lining) equivalents to ensure efficient delivery of operations\n, • Building relationships across Southern Water to ensure that business units work in\n, • Level of responsibility will require, at times, out of hours advice and support to manage incident response.\n, • Take accountability of reactive issues within geographical area such as burst rising mains, ensuring contingency plans are implemented and monitored until issue is resolved.\n, • Ensuring effective controls are in place to identify, manage and mitigate risks. This will include regulatory compliance, financial compliance, service delivery and health and safety. Responsible for contingency plans and Infiltration reduction plans.\n\n \n \n What you’ll bring to the role: \n \n To be successful in this role, you will have strong leadership skills and experience in pursuing Operational Excellence standards. \n \n It is highly advantageous if you have a degree or relevant qualification and working within utilities industry. \n \n However, we welcome applicants from operational management background if you have the passion to make a difference! \n \n We will need you to be able to analyse management information to understand trends and identify problems with good financial acumen. Working in a highly regulated environment, your role will be pivotal in ensuring the standards of works are compliant to the required industry standards. \n \n Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. \n \n You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation \n \n "Our mission is to protect and enhance life through water—and we need passionate people to help us achieve it. If you’re inspired by our purpose and believe you can contribute, apply today. You don’t need to meet every criterion; what matters most is your drive to make a difference." \n \n Our Commitment to Diversity \n \n We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. \n \n Additional information: \n \n In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. \n \n Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. \n \n Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. \n \n Some positions may also require higher levels of security vetting, which may involve providing additional documentation.

As a Deputy Store Manager at Aldi, youll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. Youll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities Running the store in the absence of the Store Manager and Assistant Store ManagerDeliver excellent customer service that goes beyond expectationsSupport the Store Manager to boost employee engagement and meet store KPIsMonitor product quality and manage stock rotation consistentlyOversee till cashing up and safe depositsEnsure Health & Safety and due diligence standards are maintainedSkills & Experience Experience managing teams in fast-paced, customer-focused environmentsSkilled in time management and cost controlMotivated to achieve and exceed targets consistentlyStrong customer service and compliance skillsPrevious Store Management experience is a plus but not essentialOur Benefits An additional premium of £4 per hour whilst running the storeA flexible working contract between 25-35 hours a week28 days annual leave including bank holidays26 weeks full pay following 1 year service for Maternity and Main Adopter LeaveComprehensive training and ongoing development opportunities throughout your Aldi careerLifestyle benefits including discounted gym memberships, cinema tickets, and holiday dealsTPBN1_UKTJ

Assistant Retail Manager (3 Months) \n \n Are you a professional and customer-focused individual who thrives in a fast-paced retail environment? \n \n Reed Business Support are recruiting for an Assistant Retail Manager on behalf of our valued client based in Kent. This Assistant Retail Manager opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, customer-focused retail environment. As the appointed Assistant Retail Manager, you will play a key role in supporting the wider team and contributing to the smooth running of daily store operations. \n \n Day to Day of the role: \n • Supporting the Retail Manager with the day-to-day running of the store.• Leading, motivating and developing a team to deliver excellent customer service.• Supervising staff, including rota planning, training and performance management.• Managing stock levels, visual merchandising and store presentation standards.• Handling customer queries and resolving complaints in a professional manner.• Driving sales performance and supporting the achievement of store targets.• Ensuring compliance with company policies, procedures and health & safety standards. \n \n About You: \n • Previous experience in a retail supervisory or assistant management role.• Strong leadership skills with the ability to motivate and engage a team.• Customer-focused with excellent communication and interpersonal skills.• Highly organised with strong attention to detail and the ability to multitask.• Commercially aware with a proactive approach to driving sales.• Confident using Microsoft Office and retail systems (EPOS/stock control).• Flexible, reliable, and able to work weekends and peak trading periods. \n \n This is a fantastic opportunity to: \n • Benefit from a competitive salary package, including a performance-related bonus scheme.• Join a growing business that offers excellent career progression and long-term development opportunities.• Ongoing training and development programmes. \n \n If you are interested in this Assistant Retail Manager role, please apply today. Reed Business Support look forward to assisting you with the next step in your career.

You will also receive an additional premium of £4.00 per hour whilst running the store. As a Deputy Store Manager at Aldi, you’ll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You’ll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role.Key Responsibilities• Running the store in the absence of the Store Manager and Assistant Store Manager• Deliver excellent customer service that goes beyond expectations• Support the Store Manager to boost employee engagement and meet store KPIs• Monitor product quality and manage stock rotation consistently• Oversee till cashing up and safe deposits• Ensure Health & Safety and due diligence standards are maintainedSkills & Experience• Experience managing teams in fast-paced, customer-focused environments• Skilled in time management and cost control• Motivated to achieve and exceed targets consistently• Strong customer service and compliance skills• Previous Store Management experience is a plus but not essentialOur Benefits• An additional premium of £4 per hour whilst running the store• A flexible working contract between 25-35 hours a week• 28 days annual leave including bank holidays• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave• Comprehensive training and ongoing development opportunities throughout your Aldi career• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals

Head Sommelier - Take responsibility for guest service, hospitality standards and events at a premium vineyard setting in Kent. \n Platinum Recruitment is working in partnership with a highly regarded English estate, and we have a fantastic opportunity for an Interim Head Sommelier to join the team at their beautiful tasting room and cellar door in Kent on a temporary 3 months basis. \n This is a brilliant opportunity for a service-led professional who enjoys more than traditional restaurant service. As Head Sommelier, you will support the Cellar Door Manager with the day-to-day guest operation, taking responsibility for service standards, lunches, private bookings, corporate hospitality and multiple events, while supporting sales and memorable guest experiences. \n Why choose this Head Sommelier role? \n This temporary, interim role offers the chance to combine wine knowledge with hands-on hospitality leadership. You will be joining a premium, award-winning English vineyard where service excellence, storytelling, guest experience, events and commercial awareness all matter. \n You'll be representing a respected estate, engaging with guests who value knowledgeable service, and helping turn polished hospitality into sales, memberships, repeat bookings and memorable visits. \n What's in it for you? \n Because this role offers more than just a beautiful place to work: \n\n • Temporary role - minimum of 3 months\n, • Possibility of extension\n, • Opportunity to work in a premium English vineyard environment\n, • Exposure to cellar-door sales, lunches, private events and corporate bookings\n, • A varied role combining service, sales, guest experience and team leadership\n\n What's involved? \n As Head Sommelier, you will support the Cellar Door Manager in running the day-to-day guest experience at the estate's tasting room in Kent. You will be visible with guests and the team, ensuring service is warm, knowledgeable, organised and commercially focused. \n Key responsibilities include: \n\n • Taking responsibility for guest service across lunches, tastings, retail sales and events\n, • Supporting the Cellar Door Manager with daily hospitality operations\n, • Overseeing Cellar Door Hosts and support staff during daily service and event activity\n, • Managing multiple events, private bookings, walk-ins and corporate hospitality at the same time\n, • Maintaining smooth service flow across all guest-facing areas\n, • Using wine knowledge and storytelling to bring the estate, product and setting to life\n, • Supporting sales, memberships, repeat bookings and customer engagement\n, • Handling guest feedback, enquiries and service challenges professionally\n, • Supporting training, product knowledge and performance standards within the team\n, • Working closely with kitchen, vineyard, production and customer service teams\n\n What we're looking for \n The ideal Head Sommelier will have experience in a quality hospitality environment involving service, sales and guest experience. You might come from a sommelier role, premium restaurant, luxury hotel, members' club, vineyard, visitor attraction, events venue or retail background. \n You will need: \n\n • Strong wine knowledge and a genuine passion for guest experience\n, • Previous supervisory, duty management or senior service experience\n, • Experience taking responsibility for service standards and event delivery\n, • Confidence overseeing a team across busy service and multiple events\n, • Excellent communication and people-management skills\n, • Strong organisation, attention to detail and problem-solving ability\n, • Commercial awareness, with confidence supporting sales and memberships\n, • A natural ability to create polished, personal and memorable service\n, • A calm, professional approach under pressure\n, • WSET Level 2 or above would be desirable\n, • Availability to work shifts on Sundays and Mondays\n\n This Head Sommelier role in Kent would suit a professional who enjoys taking responsibility for service, managing varied guest experiences and supporting a premium vineyard setting. \n Candidates must have the right to work in the UK and be able to travel easily within Kent, as accommodation is not provided for this role. \n Please apply below or contact Kevin Thomas at Platinum Recruitment to find out more. \n Job Number 936625 INDF&BLocation KentRole Head Sommelier \n Platinum Recruitment is acting as an Employment Business in relation to this vacancy.

A leading specialist lender renowned for their expertise in bridging finance currently requires a Remote Senior Business Development Manager / Regional Account Manager to join its highly successful and vibrant team, on a fully remote basis. Its commitment to excellence and innovative financial solutions has earned them a strong reputation in the industry. Very competitive negotiable base salary, up to £80,000 bonus and benefits. Outstanding OTE. Remote. • Contributory Pension scheme, • Private Medical Healthcare, • Life Assurance, • Dental Plan, • Free eye tests, • Annual leave purchase scheme, • Social events, • Refreshments, • 25 days annual leave with bank and public holidays on top, • Perk box, • Superb development opportunities Business Development Manager Overview: As a Business Development Manager, you will play a pivotal role in driving the growth of the bridging finance products. You will be responsible for building and nurturing relationships with brokers, introducers, and other key stakeholders to generate new business opportunities. This is a field-based role that requires a proactive and strategic approach to meet and exceed sales targets. About the position of Bridging Business Development Manager Join an established leading Bridging lender as a Bridging Business Development Manager, covering the South of England. This is a fantastic opportunity to leverage your expertise in the property and lending markets, build strong relationships with brokers, and drive growth. Responsibilities for the role of Bridging Business Development Manager • Identify new and develop existing relationships with financial intermediaries, brokers, property investors and property developers throughout the UK., • Continuously developing new business, identifying, and optimising funding opportunities through an established database of financial intermediaries and Property investors., • Regularly attend field-based meetings with current and prospective clients, ensuring any actions or deals are followed up., • Actively manage pipeline deals, • Managing both internal and external relationships always ensuring exceptional customer service., • Maintaining and strengthening relationships with existing brokers/intermediaries., • Ensure administrative and compliance duties are upheld, including updating the internal CRM system, HubSpot., • Working with Sales Support to convert new leads into sales and identifying additional opportunities., • Developing own knowledge, to demonstrate complete understanding of the company products, market trends and competitor analysis. Regularly presenting findings to internal stakeholders and brokers., • Communicating new product developments to new, existing, and prospective clients., • Work alongside internal underwriting teams to assist in delivering business terms, where appropriate, to assist in winning business., • Continuously network and attend sales/marketing events to; build relationships with prospective brokers/intermediaries/clients, understand broker needs, and how to deliver complex financial solutions to the broker and their clients. Experience and skills required for the role of Bridging Business Development Manager • Previous experience within a field-based Bridging Business Development role., • Motivated and success-orientated individual, who brings expertise and a desire to build a market-leading business., • Strong communication skills, both verbal and written., • Excellent understanding of the property and lending markets., • A full clean driving licence Business Development Manager Package and Benefits With a competitive salary, uncapped commission, this role offers unlimited earning potential. Enjoy great perks, including private medical insurance, a company car, team socials, and a supportive environment where your success is rewarded.

The Company – Assistant Manager – Customer Facing Environment An expanding business that thrives on putting the customer first. They are setting new standards in their environment for both their customers and employees. This is a unique environment and they are looking for an assistant manager with excellent sales and customer service skills it could be from a Retail Sales, Hospitality, Financial, automotive or rental background as long as you can manage and motivate your small team to excel in customer service and sales. The Job Role – Assistant Manager – Customer Facing Environment This is a customer service and sales environment in which you will be responsible for managing a small team who thrive on success. To deliver and exceed sales targets and profitability. You will be expected to be able to deliver outstanding customer service Handle customer enquiries both over the phone and face to face. Be the expert in the environment and guide customers to make the right choice in their purchase. Complete administration duties to ensure the effective running of customer accounts. Delivering the standards needed to make a great impression at every point along our customer’s journey. * Develop and motivate your team to succeed and surpass Sales and service targets. You will manage the site in the managers absence to deliver the same high standards The Ideal Ca...

Package Description: The Role Fixed Term Opportunity for 6 months Location: Kingston House Hours: 37.5 hours per week Department: Estates & Facilities Join IC24 and help create a welcoming, safe and efficient workplace We are looking for a proactive and organised Facilities Assistant to join our Estates & Facilities team. This is an exciting opportunity for someone who enjoys a varied role combining reception, administration and facilities support responsibilities. About the role As the first point of contact for colleagues, visitors and contractors, you will play a vital role in ensuring the smooth day-to-day operation. You will provide professional front-of-house support while assisting with facilities administration, site coordination and workplace services. Key responsibilities include: Direct support to the Facilities Manager Support the Head of Estates and Facilities with the mobilisation and operational setup of services on a new start up project. Update maintenance or CAFM systems with completed tasks. (Top Desk Reporting Portal) Support tasks such as raising purchase orders and managing suppliers. Maintain accurate records, logs, and compliance documentation. Monitor and report progress against mobilisation objectives, escalating risks or delays to the Head of Estates and Facilities as required. Help ensure a consistent Estates and Facilities service model is embedded across the new site, and existing organisational locations We're looking for an individual who is organised, professional and able to manage a busy and varied workload. You will have: Previous administration experience Excellent communication and customer service skills Experience using IT systems, spreadsheets and reporting tools Strong organisational skills and attention to detail The ability to work independently and as part of a team A proactive approach and the ability to prioritise competing tasks Desirable: Experience in a reception or facilities support role. Administration experience within healthcare, estates or facilities environments. MS Office qualifications, NVQ Level 2 Administration (or equivalent). Full driving licence. W ho are we? We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services. Whats in it for you: - Salary of£25740.00 per annum Opportunity to join the NHS Pension Scheme Enhanced Bank Holiday rates Additional annual leave above statutory minimum Enhanced family leave (maternity, paternity and adoption leave and pay) Inclusive wellbeing benefits Employee Assistance Programme including free 24/7 independent counselling and occupational health services Professional development opportunities Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references. For a job description and person specification please click here. Closing date: Tuesday 28th July 2026 We celebrate brave ideas and brave people. careers.ic24.org.uk We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage. We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong. If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at . TPBN1_UKTJ

Customer Service Manager (Housing). A growing organisation based in Teddington is looking for an experienced Customer Service Manager. This is a crucial role that will involve managing a team of Advisors to provide customer service support across new client onboarding, complaints, compliance and re

Manufacturing company seeks a Customer Service Assistant Manager in Tamworth to support the Customer Service Operations Manager in leading the department and ensuring exceptional customer experience.

Manages customer service operations, including team leadership, claims management, and financial performance, ensuring excellent service and compliance.

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

Delivering outstanding customer service that leaves a lasting impression. Taking responsibility when the Store Manager or Assistant Manager isn't present. As a Barista Maestro, you'll take centre stage - not just crafting quality Costa coffee but inspiring your team and creating a welcoming atmosphe

Customer Service and Membership Manager - Wycombe. You will be responsible for supporting your team to deliver outstanding levels of customer service and the centre advocates the benefits of activity in all its forms. You will need to evidence at interview how you have motivated teams to deliver sal

Delivering a great customer experience for Hungarian based customers both via email and on the telephone. Previous experience customer service experience. Customer Service Advisor who is fluent in Hungarian.

Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. The Service Coordinator is responsible for the care delivered, demonstrating critical thinking and skil

General / Operations Manager - Nutraceutical Industry. A global business that specialises in vitamins/supplements is looking for an Operations Manager to develop and drive its UK offering. Driving sales and customer engagement through multiple channels.

The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. Taking inbound customer service calls. Delivering a great customer experience for Turkish based customers both via email and on t

Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when m

Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensa

Work closely with customer service to handle user enquiries and provide effective solutions. Customer-centric mindset with a passion for service excellence. As Operations Manager, you’ll help build and operate a reliable, user-friendly EV charging network that supports the transition to a fossil-f

Delivering a great customer experience for Swedish based customers both via email and on the telephone. Previous experience customer service experience. Customer Service Advisor who is fluent in German.

MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish Speaking Customer Service Advisor as soon as possible. You must have a customer service background. You will be able to provide a courteous and a professional service to ensure the

Service line operational expertise in the allocated service discipline area. As we continue to expand, we’re looking for an exceptional Security Operations Manager to join our rapidly growing team. Monitor service quality and take corrective action when performance issues arise.

MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish or Nowegian Speaking Customer Service Advisor as soon as possible. Set an example to the team with a positive and professional attitude, always delivering the highest level of cust

Drive continuous improvement across processes, systems, and service delivery. Commercial insurance knowledge with a solid grasp of broking workflows and service expectations.

MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Norwegian Speaking Customer Service Advisor as soon as possible. You must have a customer service background. The company is extremely team focused, which translates to their blue-chip cus

Accurately document customer interactions to improve service quality and internal processes. Customer service experience is preferred but not mandatory; we value a positive attitude and readiness to learn. Dutch Speaking Customer Service Advisor.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St. Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the. English speaking markets,

Deliver Exceptional Guest Experiences: Provide thoughtful, high-quality F&B service. Guest Feedback: Act on guest feedback to continually enhance service quality.

Deliver high quality customer service. Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis. Speaking Customer Service Administrator it will be your responsibility to work with clients primarily t

Housekeeping Team Leader - Dublin.Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment. You are confident at challenging the way things are

Assist in food preparation and collaborate with the Kitchen Manager. Oversee and supervise the kitchen team in the absence of the Kitchen Manager. We are famous for our friendly and attentive service, craft and tank beer, pizzas, and we have lots of fun on our weekly DJ nights.

Customer service is at the heart of this role so you will need to be able to demonstrate at interview where you and your team have provided amazing service that met a customer's needs. As a Leisure Operations Manager you will be responsible for the day to day delivery of leisure services to a wide c

You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time. Vast experience in customer service. Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion fo

Proven experience in a managerial role within care. Are you an experienced leader with a passion for delivering outstanding care? Komplex Care is seeking a dynamic Regional Operations Manager to join our expanding team. We specialise in providing high-quality, complex care services to adult and pa

This newly created role is an exciting opportunity for an inspirational sales leader to play a key part in accelerating our growth journey — expanding our SAP services customer base across both Consultancy and Application Management Services (AMS). Strategic Services Sales Lead (SAP Professional S

Work with stakeholders to review service delivery. Understanding of service delivery and measuring effectiveness. A national charity is looking for a Contracts Manager to join their team on a remote basis.

Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Service Advisor to join our client’s team. Prior experience in a customer service role is advantageous. Dutch speaking Customer Service Advisor.