Development manager jobs in AshfordCrear alertas

A genuinely exciting Business Development Manager role has arisen with one of the UK's largest distribution businesses specialising in domestic and international e-commerce delivery solutions. They are looking for an experienced Business Development Manager from within the parcel delivery and/or dir

Engineering Business Development Manager (MEICA) Are you an ambitious Engineering Business Development Manager ready to take the lead in driving growth within the MEICA sector? If you're passionate about combining your engineering expertise with commercial strategy and relationship building, th

Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for our leather expertise and enduring quality, we expertly blend iconic design and exquisite craftsmanship with exceptional value. Our London HQ is home to our in-house Design team, who are inspired by the natural world, luxurious fine leathers and the remarkable women who wear our bags. Each design is then responsibly made by our family-run manufacturing partners, in the expert hands of three generations of artisan craftspeople. We're looking for an Assistant Manager who will motivate, inspire, train and develop their team to deliver EXCELLENCE in everything they do. You will lead your team to deliver exceptional customer experience and create a selling culture that makes the Radley customer return time and time again. You will be able to demonstrate an entrepreneurial spirit and be commercially astute, showing creativity and inspirational directive in managing your own business unit. As an Assistant Manager, you should regard your position as partnering your Store Manager, offering your manager the required support to enable the store to function smoothly and with great success. Key Responsibilities • Delivering an exceptional customer experience and being an ambassador to your team and the brand, • Sales and KPI focused and delivering growth, • Commercial acumen through effective best sellers, floor walks and money mapping, • Achieving EBITDA target and accountable for the profitability of the store through managing costs, • Growing store traffic through local marketing and store events, • People Mgmt.: recruitment / training /development / coaching / supporting Store Manager, • Actively building relationships with key contacts across the business, • Supporting Store Manager in stock allocation and control including preventing stock loss Skills & Experience • Great coaching and leadership skills, • Ability to remain calm under pressure, • Adept in dealing with people issues, • The ability to impact and influence business decisions, • Experience with Power BI to analyse performance, • Communication: the ability to convey information clearly to internal and external stakeholders., • Microsoft 365 experience (Word, PowerPoint, Excel, Outlook, Teams, SharePoint). Benefits & perks • Performance-based incentives, • Generous staff discount on Radley products, • Opportunities for professional development & training, • Enhanced annual leave (incl. holiday buy), • Sickness Pay, • Life Assurance Cover, • Virtual GP, • Healthcare Cash Plan of up to c.£900 per year, • Employee Assistant Programme, • Wellbeing App (Thrive), • Company Bonus, • Time in Service Rewards, • Sample Sales, • Special Occasion Gifts, • Cycle to Work Scheme, • Electric Vehicle Scheme, • Season Ticket Loan At Radley, we strive to create, promote and live an inclusive culture. We’re committed to social equity and actively work to make impactful changes across our business to become diverse and celebrate one another’s differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores. We know that diversity in a business only makes it stronger, so our People team are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options. We won’t ask for specific qualifications unless it’s absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds. We are #Proudtobe Radley. We’re proud to offer a competitive and ahead-of-the-curve remuneration and benefits package, some of which we share here. If you are shortlisted as having the skills required for this role then we’ll openly share our salary banding with you ahead of moving forward to the next stage. For some time, we have actively stopped asking candidates their salary expectations at interview where it isn’t necessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groups who may undervaluing themselves.

A genuinely exciting Business Development Manager role has arisen with one of the UK's largest distribution businesses specialising in domestic and international e-commerce delivery solutions. They are looking for an experienced Business Development Manager from within the parcel delivery and/or

Business Development Manager Multi Modal Freight Forwarding - Air, Road, Sea - temperature controlled logistics.

The Role To assist the Operations Manager in the efficient and effective management of the contract with regard to HSEQ, Operations, budget responsibilities and business development. Providing clients with services ranging from terminal operations to subsea cable repair, we are committed to employi

You will report to the Early Years Settings Manager in the day to day leadership; development; planning and organisation of the preschool in working in partnership with multi agencies, local authorities, volunteers; staff and Divisional Headquarters in building on the Ofsted rating in providing a hi

Regular travel within the UK for trade shows, sales missions, and client meetings is a core part of this role. Proactive Sales & Business Development. Proactive Sales Manager (MICE) - Hotel Company - Kent Areas- Up To 50K + Benefits.

ABOUT THE ROLE As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 0508

Main purpose of the role: You'll be creating unforgettable learning and adventure experiences that make a real difference to the lives of young people. Our incredible team has always been the secret to our success. Our people are our future, and we take great pride in matching your hard work with a promise to look after you and your career. Responsibilities Compliance: To ensure that food preparation and service meets all regulation and policy regarding health & safety, food safety / HACCP, allergen management, and company Ssandards * Adhere to procedures for storing, preparing, cooking, and serving food, including labelling, temperature checks, and allergy management. * Maintain high standards of cleanliness and hygiene, following cleaning schedules and identifying improvements. * Accurately complete due diligence records, taking corrective actions when necessary to ensure food safety. * Operate according to standard operating procedures, HACCP plan, Safe Systems of Work, and health & safety training to maintain a safe environment. Customer: To focus on all customers including guests, colleagues and visitors - meeting medical dietary needs and ensuring quality of food delivery * Ensure meal preparation and stocking meet anticipated volumes, maintaining appetising offerings. * Maintain consistency in food preparation, cooking, and presentation throughout shifts. * Provide suitable provisions for those with specific medical dietary needs, overseeing all aspects of food delivery and cleanliness. * Conduct pre-shift briefings for colleagues, addressing dish details, portion sizes, allergens, and dietary requests, while actively monitoring food quality and addressing any issues during service. Colleague / Commercial: Contribute to the development and management of the catering team and department resources Assist and encourage the development of Assistant Chefs and Catering Assistants, while assuming leadership duties in the absence of the Catering Manager or Head Chef. * Take control of stock management during shifts and prepare food according to production plans and guidance from management, focusing on waste and cost control. * Utilise Nutritics recipe management software for recipe scaling and understand safe methods for food chilling, reheating, or repurposing to minimise waste. * Maintain equipment and uphold a healthy, safe working environment, delegating tasks effectively to meet departmental requirements and addressing any issues promptly. Manage yourself - improving own CPD and carry out other duties required for the running of centre operations * Work with Catering Management to ensure accurate reporting of medical dietary needs and implement post-audit action plans. * Serve as a positive role model for catering assistants, continually seeking personal development and applying learned skills to enhance centre operations. * Participate in the management of the catering department by attending meetings, fulfilling duties as directed, and dealing effectively with emergencies. Assist with centre specific duties associated with a children's residential activity centre * Contribute at a senior level to the overall operation of a residential activity centre, handling guest and colleague queries, emergencies, and providing assistance across departments and other centres as needed. We pride ourselves on hiring the best people, and recognise the importance and benefits of a diverse team. However, the protection and safeguarding of our colleagues and the young people visiting our centres is our primary concern. We are required to obtain satisfactory enhanced checks from the Disclosure and Barring Service (DBS or PVG in Scotland), which we will pay for. You should only apply if you are able to provide references and are happy to have your criminal record checks carried out. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKTJ

ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. #2003

Assistant Manager | Ashford | Up to £29,000 DOE + Benefits Zachary Daniels is recruiting for an Assistant Manager in Ashford for a dynamic and customer-driven fashion retail brand. This is a brilliant opportunity for an experienced Assistant Manager, or a driven Supervisor or Team Leader ready to step up into a leadership role within retail management. If you're passionate about people management, building strong teams, and delivering exceptional customer service, this is the opportunity for you. What's in it for you? Salary up to £29,000 per year depending on experience Staff discount and uniform allowance Genuine career development opportunities within retail management Supportive leadership and a people-focused culture Join a growing and successful fashion retail brand As an Assistant Manager, your responsibilities will include: Supporting the Store Manager in all aspects of retail operations, including sales management, inventory management, and visual merchandising Leading by example to ensure the highest standards of customer service Driving the team to achieve sales targets and maximise profitability Managing team performance, development, recruitment and training Taking ownership of Profit & Loss (P&L) management alongside the Store Manager Creating a positive working environment through strong leadership and effective team building We're looking for a retail leader who: Has experience in a similar Assistant Manager role or in a Supervisor/Team Leader position within retail Is confident in leading from the front and managing a high-performing retail team Can demonstrate proven success in sales management and exceeding KPIs Is passionate about visual merchandising and ensuring an engaging customer journey Thrives in a fast-paced, hands-on retail environment and is ready to progress If you're an ambitious Assistant Manager looking to take the next step in your retail career, click 'Apply Now ' to start your next move in leadership. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BBBH34562 TPBN1_UKTJ

Business Development Manager - Freight Forwarding & Fulfilment South of England | £50,000-£65,000 Basic + Uncapped Commission + Car Allowance Working Hours: Monday-Friday, 9:00am-5:00pm We are seeking an ambitious Business Development Manager to drive commercial growth across the South of England , covering key logistics and innovation corridors including the Oxford-Cambridge arc and the M1, M3, and M4 regions . This is a mid-senior role for a proven sales professional within freight forwarding, fulfilment, and logistics , joining a fast-growing, agile organisation that combines global Air, Ocean, and Multimodal freight with modern fulfilment and eCommerce logistics solutions . You'll be responsible for winning new business, developing strategic client partnerships, and positioning the business as a trusted logistics partner across high-growth sectors including Pharma & Life Sciences, Aerospace & Defence, Industrials, eCommerce, Lifestyle and Athleisure brands . Package £50,000-£60,000 basic salary Uncapped commission / bonus structure Company car or car allowance Monday-Friday, 9:00am-5:00pm working hours 25 days holiday rising to 30 days with service, plus bank holidays Private healthcare Pension and ongoing professional development Why Join Us? Agility & flexibility - fast decision-making with no layers of bureaucracy Integrated model - a genuine combination of global freight forwarding and in-house fulfilment & returns Sector expertise - proven compliance frameworks (GDP, AEO) and specialist vertical knowledge In-house capability - own air & sea consolidation, customs team, warehousing, and fulfilment operations Growth platform - your success directly shapes the commercial strategy Career progression - clear routes into senior commercial leadership roles The Role Win and develop new business across SME and mid-market customers in the South of England Build senior-level relationships and convert opportunities into long-term, profitable contracts Design tailored logistics solutions combining Air, Ocean, Multimodal freight, customs, bonded warehousing, fulfilment, and value-added services Lead tenders, pricing, and RFPs with a strong focus on ROI, compliance, and service excellence Grow accounts through cross-selling wider services including eFulfilment, last-mile, returns, and value-added logistics Track competitor activity, regulatory changes (Brexit, customs, trade lanes), and market trends Report on sales performance, pipeline health, GP contribution, and account growth About You 5-15 years' experience in business development, sales, or account management within freight forwarding, contract logistics, or fulfilment Strong understanding of air and ocean freight, customs, and supply chain solutions Proven track record of winning new business in a competitive logistics market Sector exposure to Pharma, Aerospace/Defence, Industrials, eCommerce, or Lifestyle brands highly desirable Commercially sharp, confident at senior level, and relationship-driven Self-motivated and comfortable managing a wide regional territory Full UK driving licence and willingness to travel Professional qualifications such as FIATA, CILT, GDP, or AEO are advantageous but not essential. WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Operations Manager Service Delivery (Integrated Urgent Care) About the Role Were looking for a confident, resilient and hands on Operations Manager Service Delivery to join our Integrated Urgent Care (IUC) division. This is a pivotal leadership role, responsible for overseeing the day-to-day delivery of urgent care services across NHS 111, Clinical Assessment Services and face-to-face provision. Reporting into the Head of Service Delivery, youll lead through a team of Team Managers, providing clear direction, strong governance and visible leadership across services. Youll play a key role in stabilising performance, driving consistency and ensuring our services meet contractual, quality and performance standards, while always keeping patient experience and safety at the forefront. This is a hands-on, service-led role, suited to someone who can confidently manage complexity, challenge constructively and bring clarity, structure and pace to service delivery. Youll work closely with clinical, quality, people and system partners to continuously improve outcomes for our patients and colleagues. What Youll Be Doing Providing strong, visible leadership across Integrated Urgent Care services, with a regular on-site presence Leading and supporting Team Managers to deliver safe, effective and high-quality services Ensuring contractual, performance and quality standards are consistently met across all services Using operational data and reporting to drive performance improvement and maintain tight governance Taking ownership of service delivery challenges, addressing performance, conduct and capability issues where required Working closely with clinical leads, quality teams and senior colleagues to deliver service improvements and new pathways Managing operational rotas and budgets, balancing people, quality, performance and financial priorities Representing IC24 at external meetings and building effective relationships across the Integrated Care System Participating in the IC24 on-call rota as required About You Youre a strong, credible operational leader who brings confidence, resilience and clarity to complex service environments. Youre comfortable setting expectations, driving performance and accountability, while remaining supportive, fair and people-focused. Were looking for someone who is: Experienced in an operational management role within a complex, fast-paced environment Confident leading managers and multi-layered teams, including remote workforces Highly operational, process-driven and able to bring structure across multiple service strands Skilled at using performance data to drive improvement and decision-making Calm under pressure, resilient and decisive, with strong problem-solving skills An effective communicator who can build relationships and influence at all levels Passionate about service delivery, quality and patient experience Experienced within healthcare, urgent care or public services or able to demonstrate strong transferable leadership skills from a commercial or non-healthcare operational background Why IC24? IC24 is a not-for-profit NHS primary care social enterprise delivering innovative urgent and primary care services across the South East of England. Every pound we make is reinvested into our services, our people and the communities we serve. At IC24, youll find: A values-led organisation focused on innovation, care, respect and excellence The opportunity to make a real impact on urgent care delivery and patient outcomes A supportive senior leadership team with a strong focus on quality and governance Opportunities to influence service design, improvement and system working A culture that values clarity, accountability and strong leadership Additional Information Location: Ashford, Ipswich or Norwich Hours: 37.5 hours per week with flexibility for unsociable hours including evenings, nights, weekends and bank holidays DBS: Enhanced DBS check with barred list checks required Benefits: Annual Salary up to £49,016.29 per annum DOE NHS Pension Scheme Generous annual leave entitlement plus bank holidays Flexible and hybrid working options Ongoing learning and development opportunities Free 24/7 independent counselling service Access to Blue Light Card and NHS Discount Schemes Membership to our reward and discount platform Ready to Make a Difference? If youre an experienced Operations Manager with a passion for service delivery, strong leadership and improving urgent care services, wed love to hear from you. We celebrate brave ideas and brave people. Visit careers.ic24.org.uk to apply. Equal Opportunities & Safeguarding We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage. We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong. If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team TPBN1_UKTJ

Team Manager Contact Centre About the Role Were looking for a confident, people-focused Team Manager to join our Operations team, supporting the delivery of high-quality, safe and responsive services within our NHS 111 Contact Centre and wider Integrated Urgent Care (IUC) provision. Reporting to the Operations Manager, youll lead, mentor and develop a team of Health Advisors, ensuring performance standards, quality requirements and patient safety expectations are consistently met. Youll be a visible and accessible leader, supporting colleagues working both on-site and remotely, and balancing the needs of your people with the demands of a fast-paced, 24/7 service. This is a highly operational role where your leadership, resilience and ability to manage complex people processes will make a real difference. Youll use real-time performance data to drive improvement, support wellbeing and engagement, and help shape the ongoing development of IC24s IUC services. If you thrive in a dynamic contact centre environment, enjoy leading teams through challenge and change, and are passionate about delivering excellent care and service, this could be the ideal next step. What Youll Be Doing Leading, managing and developing a team of Health Advisors. Delivering regular one-to-ones, team meetings and Performance & Development Reviews (PDRs) Using real-time performance data and contact centre metrics to manage individual and team performance Addressing performance, conduct, absence and wellbeing issues in line with IC24 policies and procedures Managing investigations, disciplinary and grievance processes, working closely with HR Supporting recruitment activity, including interviewing, onboarding and probation management Ensuring compliance with contractual KPIs, CQC standards and quality requirements Completing quality assurance audits and supporting quality improvement activity Working with Learning & Experience teams to identify training needs and support career progression Acting as a key communication link between frontline teams and senior leadership Contributing to service development, change initiatives and operational projects About You Youre a strong, resilient and people-focused leader with experience managing teams in a contact centre or similarly fast-paced operational environment. You balance empathy with accountability and are confident addressing challenging behaviours while maintaining a supportive and inclusive culture. Were looking for someone who is: Experienced in managing teams within a contact centre, urgent care, healthcare or high-volume service environments Confident handling complex people processes, including performance management, absence, disciplinaries and investigations Experienced in managing large, remote or hybrid teams Comfortable interpreting performance data and using it to drive improvement Calm under pressure, organised and able to manage competing priorities A clear and confident communicator, able to engage with stakeholders at all levels Values-led, with a strong commitment to delivering high-quality patient care Experience gained within healthcare, public sector or charity settings is desirable; however, we also welcome applications from candidates with relevant commercial contact centre backgrounds, where there is strong evidence of transferable leadership and people management experience. Why IC24? IC24 is a major not-for-profit Social Enterprise delivering innovative, high-quality urgent and primary care services across the South East. Every surplus we generate is reinvested into our services, our people and the communities we serve. At IC24, youll find: A supportive, inclusive culture where leadership development and wellbeing matter Opportunities to grow within Operations and the wider organisation Strong systems, data and technology to support effective management A clear sense of purpose and connection to patient care and community impact The opportunity to shape and improve services that make a real difference Additional Information Location: Ashford, Kent Hours: As agreed, including unsociable hours, weekends and bank holidays Benefits: Rate of pay between £17.10 - £18.23 per hour + Enhancements for unsociable hours NHS Pension Scheme Generous annual leave entitlement plus bank holidays Flexible and hybrid working options Ongoing learning and development opportunities Free 24/7 independent counselling service Access to Blue Light Card and NHS Discount Schemes Membership to our reward and discount platform Ready to Make a Difference? If youre an experienced Team Manager who is passionate about people, service excellence and making a positive impact within urgent care, wed love to hear from you. We celebrate brave ideas and brave people. Visit careers.ic24.org.uk to apply. Equal Opportunities & Safeguarding We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage. IC24 is committed to providing equal opportunities for all and encourages applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong. This role is subject to an enhanced DBS check with barred list checks . If you require any workplace adjustments during the application or interview process, please contact the recruitment team. TPBN1_UKTJ

Operations Manager Service Delivery (Integrated Urgent Care) About the Role Were looking for a confident, resilient and hands on Operations Manager Service Delivery to join our Integrated Urgent Care (IUC) division.Before applying for this role, please read the following information about this opportunity found below.This is a pivotal leadership role, responsible for overseeing the day-to-day delivery of urgent care services across NHS 111, Clinical Assessment Services and face-to-face provision.Reporting into the Head of Service Delivery, youll lead through a team of Team Managers, providing clear direction, strong governance and visible leadership across services.Youll play a key role in stabilising performance, driving consistency and ensuring our services meet contractual, quality and performance standards, while always keeping patient experience and safety at the forefront.This is a hands-on, service-led role, suited to someone who can confidently manage complexity, challenge constructively and bring clarity, structure and pace to service delivery.Youll work closely with clinical, quality, people and system partners to continuously improve outcomes for our patients and colleagues.What Youll Be Doing Providing strong, visible leadership across Integrated Urgent Care services, with a regular on-site presence Leading and supporting Team Managers to deliver safe, effective and high-quality services Ensuring contractual, performance and quality standards are consistently met across all services Using operational data and reporting to drive performance improvement and maintain tight governance Taking ownership of service delivery challenges, addressing performance, conduct and capability issues where required Working closely with clinical leads, quality teams and senior colleagues to deliver service improvements and new pathways Managing operational rotas and budgets, balancing people, quality, performance and financial priorities Representing IC24 at external meetings and building effective relationships across the Integrated Care System Participating in the IC24 on-call rota as required About You Youre a strong, credible operational leader who brings confidence, resilience and clarity to complex service environments.Youre comfortable setting expectations, driving performance and accountability, while remaining supportive, fair and people-focused.Were looking for someone who is: Experienced in an operational management role within a complex, fast-paced environment Confident leading managers and multi-layered teams, including remote workforces Highly operational, process-driven and able to bring structure across multiple service strands Skilled at using performance data to drive improvement and decision-making Calm under pressure, resilient and decisive, with strong problem-solving skills An effective communicator who can build relationships and influence at all levels Passionate about service delivery, quality and patient experience Experienced within healthcare, urgent care or public services or able to demonstrate strong transferable leadership skills from a commercial or non-healthcare operational background Why IC24? IC24 is a not-for-profit NHS primary care social enterprise delivering innovative urgent and primary care services across the South East of England.Every pound we make is reinvested into our services, our people and the communities we serve.At IC24, youll find: A values-led organisation focused on innovation, care, respect and excellence The opportunity to make a real impact on urgent care delivery and patient outcomes A supportive senior leadership team with a strong focus on quality and governance Opportunities to influence service design, improvement and system working A culture that values clarity, accountability and strong leadership Additional Information Location: Ashford, Ipswich or Norwich Hours: 37.5 hours per week with flexibility for unsociable hours including evenings, nights, weekends and bank holidays DBS: Enhanced DBS check with barred list checks required Benefits: Annual Salary up to £49,016.29 per annum DOE NHS Pension Scheme Generous annual leave entitlement plus bank holidays Flexible and hybrid working options Ongoing learning and development opportunities Free 24/7 independent counselling service Access to Blue Light Card and NHS Discount Schemes Membership to our reward and discount platform Ready to Make a Difference? If youre an experienced Operations Manager with a passion for service delivery, strong leadership and improving urgent care services, wed love to hear from you.We celebrate brave ideas and brave people.Visit .uk to apply.Equal Opportunities & Safeguarding We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees.This means we take every step we can to protect from harm, abuse and damage.We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ communities, neurodiverse individuals and other under-represented groups. xjlbheb Were dedicated to creating an inclusive environment where everyone feels they belong.If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team

Team Manager Contact Centre About the Role Were looking for a confident, people-focused Team Manager to join our Operations team, supporting the delivery of high-quality, safe and responsive services within our NHS 111 Contact Centre and wider Integrated Urgent Care (IUC) provision.Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.Reporting to the Operations Manager, youll lead, mentor and develop a team of Health Advisors, ensuring performance standards, quality requirements and patient safety expectations are consistently met.Youll be a visible and accessible leader, supporting colleagues working both on-site and remotely, and balancing the needs of your people with the demands of a fast-paced, 24/7 service.This is a highly operational role where your leadership, resilience and ability to manage complex people processes will make a real difference.Youll use real-time performance data to drive improvement, support wellbeing and engagement, and help shape the ongoing development of IC24s IUC services.If you thrive in a dynamic contact centre environment, enjoy leading teams through challenge and change, and are passionate about delivering excellent care and service, this could be the ideal next step.What Youll Be Doing Leading, managing and developing a team of Health Advisors.Delivering regular one-to-ones, team meetings and Performance & Development Reviews (PDRs) Using real-time performance data and contact centre metrics to manage individual and team performance Addressing performance, conduct, absence and wellbeing issues in line with IC24 policies and procedures Managing investigations, disciplinary and grievance processes, working closely with HR Supporting recruitment activity, including interviewing, onboarding and probation management Ensuring compliance with contractual KPIs, CQC standards and quality requirements Completing quality assurance audits and supporting quality improvement activity Working with Learning & Experience teams to identify training needs and support career progression Acting as a key communication link between frontline teams and senior leadership Contributing to service development, change initiatives and operational projects About You Youre a strong, resilient and people-focused leader with experience managing teams in a contact centre or similarly fast-paced operational environment.You balance empathy with accountability and are confident addressing challenging behaviours while maintaining a supportive and inclusive culture.Were looking for someone who is: Experienced in managing teams within a contact centre, urgent care, healthcare or high-volume service environments Confident handling complex people processes, including performance management, absence, disciplinaries and investigations Experienced in managing large, remote or hybrid teams Comfortable interpreting performance data and using it to drive improvement Calm under pressure, organised and able to manage competing priorities A clear and confident communicator, able to engage with stakeholders at all levels Values-led, with a strong commitment to delivering high-quality patient care Experience gained within healthcare, public sector or charity settings is desirable; however, we also welcome applications from candidates with relevant commercial contact centre backgrounds, where there is strong evidence of transferable leadership and people management experience.Why IC24? IC24 is a major not-for-profit Social Enterprise delivering innovative, high-quality urgent and primary care services across the South East.Every surplus we generate is reinvested into our services, our people and the communities we serve.At IC24, youll find: A supportive, inclusive culture where leadership development and wellbeing matter Opportunities to grow within Operations and the wider organisation Strong systems, data and technology to support effective management A clear sense of purpose and connection to patient care and community impact The opportunity to shape and improve services that make a real difference Additional Information Location: Ashford, Kent Hours: As agreed, including unsociable hours, weekends and bank holidays Benefits: Rate of pay between £17.10- £18.23 per hour Enhancements for unsociable hours NHS Pension Scheme Generous annual leave entitlement plus bank holidays Flexible and hybrid working options Ongoing learning and development opportunities Free 24/7 independent counselling service Access to Blue Light Card and NHS Discount Schemes Membership to our reward and discount platform Ready to Make a Difference? If youre an experienced Team Manager who is passionate about people, service excellence and making a positive impact within urgent care, wed love to hear from you.We celebrate brave ideas and brave people.Visit .uk to apply.Equal Opportunities & Safeguarding We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees.This means we take every step we can to protect from harm, abuse and damage.IC24 is committed to providing equal opportunities for all and encourages applications from ethnic minorities, those with disabilities, LGBTQ communities, neurodiverse individuals and other under-represented groups.Were dedicated to creating an inclusive environment where everyone feels they belong. xjlbheb This role is subject to an enhanced DBS check with barred list checks .If you require any workplace adjustments during the application or interview process, please contact the recruitment team.

Job Title: Engagement and Employability Coach x2 Location: Kent and Medway (Hybrid/ Field-based) Salary: £27,058 £31,086 per annum Hours: Full-time (37 hours per week) OR Part-time (4 days per week) Contract: Permanent Report to: Area Manager Engagement Programmes About CXK CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. The CXK Way embodies the following core values. Ethical We work with professionalism, honesty and integrity Passionate We reach out enthusiastically to all who need out support Innovative We inspire, enhance and improve Collaborative We engage, support and share with others The Team The Targeted Support Team deliver a wide variety of programmes to empower young people and adults to improve their confidence and skills and progress into training and employment. Leading group sessions and individualised mentoring, the team deliver with passion and expertise to individuals from a range of backgrounds, offering person-centred guidance and support. The Role CXK is looking for x2 Engagement & Employability Coaches to drive our programmes across Kent and Medway. As an Engagement & Employability Coach, you'll use your creativity and mentoring skills to provide tailored support to individuals in various community settings, preparing them for the workforce or further education. Whether through one-on-one sessions or group activities, you'll foster personal, social, and employability skills, equipping beneficiaries with the tools they need to move into education, training, an apprenticeship, or sustained employment. Your role will extend beyond direct beneficiary support; you'll collaborate closely with partner organisations, ensuring seamless referrals and continued progress for our beneficiaries post-programme. The main responsibilities of the role are to: Deliver personalised mentoring, advice, and guidance to unemployed young people and adults, nurturing their growth and employability. Conduct engaging unaccredited/accredited training sessions and workshops, incorporating both face-to-face and online formats to suit diverse learning styles. Employ a person-centred approach, adapting strategies to suit individual or group dynamics. Identify the additional support needs of young people and adults and work with appropriate providers to ensure this is available to them. Support work placements and other community opportunities and be confident working in detached and outreach settings. Advocate for young people and adults, working to support them and their families to address barriers to progression with sensitivity and confidentiality Skills and Knowledge At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community. Minimum Criteria To be successful in this role, you will have experience of successfully planning, delivering, and evaluating programmes for young people or adults. You will have experience of delivering programmes with embedded numeracy/literacy and working with individuals from diverse backgrounds and needs. You will have a full UK drivers licence and use of own vehicle to travel across Kent and Medway and deliver provision across the county. You will also need to be fully committed to taking on all necessary training for the role. Core Competencies An understanding of the factors that affect young people and adults' lives and experience of supporting them to overcome barriers. Experience of supporting someone on a one-to-one basis and of delivering group sessions. Knowledge of local agencies and organizations that could support CXK services . Experience in fulfilling administrative responsibilities and meeting deadlines. Proven experience of meeting and exceeding outcomes and targets Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word and PowerPoint Please click here to view the job description and person specification. Employee Experience A career with CXK is rewarding work, enabling you to fulfil your potential. This fulfilling and exciting role provides the opportunity to develop and grow meaningful relationships with a range of services and employers in East Sussex. You will build upon the specialised skills and knowledge relating to Supported Employment and be a positive influence on the lives of people entering work. Benefits of working with us Our employee benefits include: 30-33 days holiday, plus bank holidays Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria) Benenden private healthcare cover Flexible working Enhanced maternity and paternity leave Training and development programmes and opportunities Mental and physical healthcare initiatives and more Recruitment Timeline Vacancy closing date: Monday 26 th January 2026 Application review date: Tuesday 27 th January 2026 Interview dates: Tuesday 3 rd and Thursday 5 th February 2026 Useful Information If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment @ cxk. org Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made. TPBN1_UKTJ

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