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Job Title: Service Support Analyst (Level 2) Salary: £40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room technology, and remote working setups. Manage user lifecycle processes (joiners, movers, leavers) and system access controls. Monitor and respond to cyber security alerts and email security controls, ensuring compliance with internal policies. Maintain accurate hardware and software inventories. Work closely with external IT suppliers and monitor their performance against service expectations. Assist with technology rollouts, including user communication, training, and support. Conduct risk assessments on incidents and escalate issues appropriately. Perform information security and data protection checks. Communicate effectively with non-technical stakeholders, providing clear updates on IT services.Skills & Competencies Strong troubleshooting and problem-solving abilities. Clear communication skills (technical and non-technical). Ability to manage multiple priorities and work under pressure. High attention to detail and strong organisational skills. Ability to work independently and collaboratively within a team. Proactive approach with a willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices.Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role.Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices.Salary & Benefits Salary up to £40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual leave plus bank holidays. Pension with employer contributions up to 10%. Life assurance (4x salary). Employee wellbeing support, training opportunities, and additional perks (e.g., volunteering leave, discounts, health initiatives).Working Arrangements Full-time, permanent role (35 hours per week). Primarily office-based, with limited flexible/home working options available depending on role and performance.Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

When you join us as a Performance Analyst you’ll support operational decision-making across Referencing and Vetting. Alternatively, you’ll have acquired professional experience in a data analytical, performance, intelligence, research or insight-focused role. Experience of analysing data

Support the Head of UW Performance and Senior UW Performance Analyst in the execution of the Portfolio Management Framework. Support production of Divisional performance steering and Whole Account SPPR packs working with the Senior UW Performance Analyst, shared functions and HODs. Enhance and maint

Edenbrook is seeking an Underwriting Performance Analyst in Greater London. Candidates should have 2-5 years' experience in the Lloyd's market and familiarity with performance analysis and actuarial concepts. The role involves analysing underwriting performance and producing insightful reports while

Sign in to set job alerts for “Data Analyst” roles. Direct message the job poster from Veran Performance. Veran Performance is a technology‑agnostic consultancy that specialise in back‑office service enablement and transformation.

A leading global engineering company in Devonport is seeking a Safety Performance and Learning Advisor. In this full-time role, you will enhance safety culture and improve performance across a critical engineering environment. Responsibilities include supporting event management and producing perfor

A global music streaming service is seeking a Data Analyst to join their newly formed Performance Optimization Squad in London. The role involves designing data pipelines that measure resource utilization and performance signals.

A leading technology company in the United Kingdom is seeking a Senior Technical Analyst to accelerate the development of performance solutions.

Sphere Digital Recruitment is seeking a Senior Campaign Performance Analyst in London. You'll work closely with stakeholders to optimize performance and ensure reporting integrity.

A leading tech company in Greater London is seeking a GTM/Sales Analyst to enhance sales performance through detailed analysis and KPI management. In this role, you will collaborate closely with sales leadership and support performance reporting and strategic insights.

Reporting to: Director of Performance. We have a unique role for a data analyst / prompt engineer to work at the cutting edge of social commerce and AI, who will suit a self starter which is keen to leave their mark in data and marketing. Support account managers to ensure they have relevant data fo

At times, the business analyst may be given the opportunity to take on front-line coaching roles, especially with client analysts, to broaden their management experience. Sitting within Accenture Strategy, our Performance Strategy consulting team focuses on improving human performance and working as

A leading global construction solutions provider is seeking a Finance Analyst to support financial management for the Europe Technology budget, offering hybrid work arrangements.

Underwriting Performance Analyst. This role will focus on delivering insightful underwriting performance analysis while also offering exposure to actuarial concepts and collaboration with actuarial teams. Produce and enhance underwriting performance reports and dashboards for internal stakeholders a

Principal Business Performance Analyst page is loaded## Principal Business Performance Analystlocations: London - King - Ampersandtime type: Part timeposted on: Posted Todayjob requisition id: R026714**Craft:Data, Analytics & StrategyJob Description:Job DescriptionPrincipal Business

A leading technology company in the United Kingdom is seeking a Senior Technical Analyst to join their Performance team. This role focuses on data analysis, project management, and cross-functional collaboration to drive performance solutions.

A leading audio streaming service is seeking a Data Analyst to establish a measurement foundation that drives performance optimizations across their platform.

A leading dog charity in the UK seeks a Performance Analyst (Marketing Strategy and Planning) to enhance campaign performance through data analysis.

We are looking for an experienced and strategically minded Principal Business Performance Analyst to join the highly commercial King Central Analytics team. Lead the reporting to King’s Leadership Team across S&OP, Quarterly Reviews and OKRs to understand key performance trends and identify opport

Comcast is looking for a Business Analyst in Greater London to support Demand-side performance monitoring. Candidates should have experience as a Business Analyst or Data Analyst, ideally within a media environment.

State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. Strategic Intent - Primary goal is to dev

At times, the business analyst may be given the opportunity to take on front-line coaching roles, especially with client analysts, to broaden their management experience. Sitting within Accenture Strategy, our Performance Strategy consulting team focuses on improving human performance and working as

Business Performance Analyst, CEO Office. Prepare materials for execution and performance cadences (e. Experience supporting planning, OKRs, or performance/execution cadences.

A financial services company in London is seeking a Risk & Performance Associate to join their Investment & Risk Team.

A global management consulting firm is seeking a Business Analyst to support measurable improvements and analyze data.

Senior Campaign Performance Analyst. Senior Campaign Performance Analyst. Translating KPI performance into clear actions for media and creative teams.

A leading retail company in the United Kingdom is seeking a finance professional to oversee cost forecasting and reporting for its European stores.The ideal candidate holds an accounting qualification and has strong analytical skills.Responsibilities include managing finance cycles, collaborating wi

A leading holiday provider in York seeks a PPC Analyst to optimize paid search performance across the UK and US.

Underwriting Performance Analyst Location - 1 day a week in any of their main regional offices (Bristol, York, Glasgow, Belfast, Stratford-Upon-Avon) Salary. Up to £60,000 IPS Group are working with a leading UK insurer to bring in a Underwriting Performance Analyst.

The role involves supporting supplier performance management, data analysis, and fostering relationships with suppliers.

A leading fashion retail company in London is seeking a Retail Planning & Analytics Specialist to support retail performance metrics and provide data-driven insights.

We’re looking for a Senior Analyst – Sales Incentives & Performance to join our Commercial Development & Insights team. In this role, you will be at the centre of our EMEAC commercial engine, designing and analysing sales incentive plans, quotas, territories and performance reporting. By combini

The position involves collaborating with underwriting teams, monitoring performance metrics, and producing management information.

Support the Head of UW Performance and Senior UW Performance Analyst in the execution of the Portfolio Management Framework. Support production of Divisional performance steering and Whole Account SPPR packs working with the Senior UW Performance Analyst, shared functions and HODs. Enhance and maint

A maritime management company is seeking a Technical Assistant to support the operational readiness and technical management of its fleet.The role requires coordinating compliance surveys, analysing technical data, and contributing to process optimisations.Candidates should have a shipping-related d

A leading travel company in York is seeking a PPC Analyst to enhance digital acquisition performance through data analysis and campaign optimization. This role involves working with complex datasets to report on campaign performance and identify trends.

A global consulting firm is seeking a Business Analyst to join their Performance Strategy Consulting team.

Business Performance Analyst, CEO Office. Prepare materials for execution and performance cadences (e. Experience supporting planning, OKRs, or performance/execution cadences.

We’re looking for a Performance Analyst (Marketing Strategy and Planning) to analyse data to enhance campaign performance, audience engagement and return on investment across our marketing and communications activity. As a Performance Analyst (Marketing Strategy and Planning), you will:. Design an

Flutter UK & Ireland is seeking a Content Executive to analyze and optimize the performance of its casino games portfolio. The role involves in-depth data analysis, managing performance requests, and contributing to insightful reporting.

A clean energy company in Greater London is seeking a Trading Performance Associate. In this role, you will manage relationships with optimizers and assess trading performance of BESS assets.

The Performance and Sales Analyst is a key role within Ford Credit Britain’s Business Operations team, providing data driven insight into national sales and marketing performance. You will work closely with dealer partners, Ford of Britain and wider European and global teams to improve performance

The Performance Optimization Squad is a newly formed team in the Core Infrastructure Studio with a mission to establish a core competency in performance engineering and address systemic inefficiencies across Spotify’s platform. Design, build, and maintain datasets and data pipelines that surface r

A leading retail company in Greater London is seeking an FP&A Analyst to drive financial insight across UGG Wholesale. The role focuses on performance analysis and reporting, requiring strong analytical skills and effective communication.

A leading UK insurer is seeking a part-qualified Actuarial Reserving Analyst to support its retail insurance portfolio in Ipswich. This hybrid role offers the chance to engage directly with performance, profitability, and strategic decision-making while contributing to key reserving processes.