Addressing customer queries via phone calls, emails and chats is the core task but there also hands ... Customer Service experience including working with calls, chats and emails. * Comfort with multi ...
These customers enquiries will be received by phone, email, on-line and in future via online chat ... An obsession for delivering customer service excellence and enhancing the company brand image
... phone and laptop in order to carry out this role. A normal day would be working from 8am to 6pm ... Proactively inform customers about performed actions. * Training: Participate in regular hardware ...
... Tools + Phone + Pension + Holiday Northampton, East Midlands - (Commutable from: Kettering ... On offer is a varied role where you will be responsible for visiting customer sites and providing ...
Deliver exceptional customer service and support to resolve issues relating to Phocas products and ... This can be via Phone (Zoom) and Email/Jira as required. * Take ownership of support cases and ...
Fleet Service Maintenance and Repair Exec - Automotive Are you experienced in either Aftersales ... customer contact via phone, face to face and email? The company & culture: The company is a ...
... service. * to various customer emails and phone calls to manage their orders and enquiries; the Customer Account Representative will serve as the primary point of contact by customers' buyers and ...
Provide excellent customer service by updating customers on repair progress and booking ... Closing: 20 May Phone screening: 24 May Interviews: 3 June #LeadContractsAdministrator #Contracts ...
... service excellence. Responsibilities * Provide technical support and resolve customer requests via email, phone, and other communication channels. * Qualify incoming requests, including technical ...
Managing and developing contractor relationships, providing regular phone, site and technical ... Support and contribute to customer service and product development initiatives. * Inspect, audit ...
Service Desk Engineer The Service Desk Engineer role is critical to ensure the effective and ... customer experience. Responsibilities: * Answer phone calls from end-users and working to resolve ...
... service. Reporting to the Inside Sales Manager you will win and nurture business with new and ... Dealing with new customer enquiries via phone, email and chat. * Qualifying leads, finding the best ...
Speak with customers on the phone, via email and in person, answering their queries and providing advice whilst delivering high levels of customer service * Provide online, interactive software demos ...
This role will be to maintain and deliver an effective repair service to existing customers and ... Company car, IT equipment, mobile phone & Bluetooth, and appropriate tools to allow you to carry ...
... reports by phone, email and through a helpdesk ticket system. • Managing the return and ... Essential: • Demonstrable experience of customer service in an engineering, or technical ...
To deal with customer enquiries resulting from recovery action by phone, via letter and email including negotiating and making payment arrangements providing a good customer service at all times
... Phone Northamptonshire Are you a Mechanical Engineer or similar looking for full training and ... customer equipment. * Conduct an inspection of electrical aspects and ensure compliance in ...
Onsite office based assistance of customers directly to support requirements via phone, video ... Develop and maintain professional knowledge of Company products, services, marketing collateral ...
... via phone, email and in-person. * Log issues to ensure every Service Desk call is captured ... Some customer facing experience would be beneficial. * Excitement to work within a team-oriented ...
... phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and ...
... meeting customer requirements. * Services teams with integration discovery and scoping ... Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access ...
Support customers and wider company operations, sales, administration, and operations where ... Contact me on (phone number removed) or . Innotech Partners Limited acts as an Employment Agency ...
... a customer service environment- Experience of processing orders rapidly and accurately- Experience of liaising with customers over the phone and in writing- Experience of operating quality systems ...
Adhere to phone KPIs. * Ensure that customers are treated fairly and receive a fair and consistent service in line with the Company's TCF policy. * Ensure clients receive regular and effective ...