Policy director jobs in United Kingdom

We are looking to recruit an experienced Restaurant Manager to join a newly opened Japanese Restaurant with amazing growth rates. The restaurant is based in the heart of Shoreditch, with a strong focus on the Sushi, Mains, Bao Buns, Cocktails & Sake. Reporting to the Company Director, this is a fantastic opportunity to join an exciting new concept with an excellent prospects of career progression. About you Strong people management skills Will have at least 2 years' experience within a quality restaurant A genuine passion for working in hospitality and desire to lead by example Customer-focused and strong floor presence Excellent knowledge of hospitality industry with proven track record Excellent communication skills Proven ability to drive, motivate and lead a team Be ambitious, hard working and charismatic Extensive management experience Great knowledge of Japanese culture and cuisine is preferred, but not essential. Responsibilities Accountable for all areas of the restaurant Ensuring full compliance with all relevant policy and legislation Maintaining excellent standards of service and quality at all times HR - Recruiting, training and development, employee relations Finance - Control labour margins/costs, budgeting, creating daily & monthly reports and P&L What we offer If you are keen to discuss the details further, please apply today and send your CV. Very competitive salary for the right candidate, up to £40k + bonuses 28 days paid holiday Great career development within the company Good work-life balance Free meal on shift

Job Title: Financial Manager Salary: Competitive Company: Lucky Dan Limited (trading as Jovanna London) About Us: Lucky Dan Limited is the wholesale division of the fashion brand Jovanna London, responsible for distributing our products to retail partners worldwide. As a growing subsidiary of J Yan Ltd, we work with factories and suppliers in China, requiring seamless communication and efficient financial management to ensure accurate transactions and budget control. Job Overview: We are seeking a skilled and detail-oriented Financial Manager to oversee the financial operations of Lucky Dan Limited. This role will focus on financial planning, budgeting, cash flow management, and regulatory compliance, as well as managing accounts payable and receivable. Given our work with suppliers in China, fluency in Mandarin is essential, as invoices and communications are often in Mandarin without English translations. Key Responsibilities: Oversee day-to-day financial operations, including budgeting, forecasting, and cash flow management. Manage accounts payable and receivable, ensuring timely payments and accurate record-keeping. Review, translate, and process invoices from Chinese factories; handle communications and discrepancies. Collaborate with internal and external stakeholders to create financial reports, analyze data, and support business planning. Ensure compliance with financial regulations and company policies. Work closely with the Director and provide strategic financial insights to support decision-making. Qualifications: Bachelor’s degree in Finance, Accounting, or a related field (Master’s or relevant certification preferred). Proven experience as a Financial Manager or in a similar role, preferably in wholesale or fashion sectors. Proficiency in Mandarin and English, with strong translation skills for business and financial documents. Strong analytical skills and attention to detail. Familiarity with financial software and advanced proficiency in Microsoft Excel. Excellent communication and problem-solving skills. Why Join Us: This is an exciting opportunity to work in a dynamic and growing wholesale fashion company with a global reach. Join us at Lucky Dan Limited and contribute to the success of Jovanna London while playing a crucial role in our financial operations.

The Role: We are seeking a highly motivated and experienced Ofsted Registered Manager to manage and oversee our supported living services for 16-18 years old. Reporting directly to the Managing Director, you will play a pivotal role in the day-to-day management and delivery of our services. This position is crucial for ensuring compliance with Local Authority fundamental standards while promoting best practices across the care settings. This opportunity will provide individuals the chance to grow a home and make an impact on the lives of young people. Key Responsibilities: Oversee and manage the daily operations of supported living services in line with council requirements, ensuring high standards of care. Supervise, mentor, and train support staff, fostering a collaborative, proactive, and supportive environment. Assist in the development, implementation, and review of individual care plans that reflect each client’s personal goals and aspirations. Key work with the Individuals to develop their support plan through the referral, assessment and review stages of person-centred planning. Understand their lifestyle choices, circles of support, what is important to and for them, and supporting them to have more choice and control in their life. Engage regularly with service users, families, and professionals, ensuring that care delivery aligns with a person-centred approach. Conduct regular audits and ensure all documentation is compliant with regulatory standards. Support with recruitment, staff rotas, and management of resources, ensuring services operate effectively within budgets. Actively contribute to continuous improvement initiatives and implement policies that drive quality and efficiency across the services. A level 5 qualification or be working towards this with management experience is crucial to the role, as well as experience in building a service and team as we are expanding the company. You will have comprehensive understanding of supported living with young people aged 16 - 18 . An understanding of the strategies for managing Challenging Behaviour and have the ability to understand equality issues and have knowledge and consideration of meeting the diverse needs of the staff team and vulnerable children / adults. You should have the ability to continually aim at improving the staff teams’ performance to provide Best Value Services and to develop effective team performance, make informed decisions and offer a clear lead, including pre-planning and impartation and monitoring of those plans, as well as having experience of handling conflict and managing sensitive issues to achieve positive outcomes. Person Specification: Leadership: Proven experience in a supervisory or management role within a supported living or similar regulated care environment, with a focus on empowering teams (minimum 1 year). You will lead, oversee and assist the directors in implementing the company’s vision, including the systems, staffing, policies and procedures that enable structure and high standards to be delivered. Communication Skills: Excellent written and verbal communication skills, able to liaise confidently with service users, families, staff, and professionals. Problem-Solving: Strong analytical skills with the ability to make decisions under pressure and resolve conflicts effectively. Organisational Skills: Exceptional organisational abilities, with a proactive approach to meeting deadlines and adapting to changing service demands. Empathy & Resilience: Genuine commitment to the well-being of others, with resilience and a positive attitude in a demanding sector. Qualifications Required: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway). Valid driving license or willingness to travel between service locations. Up-to-date knowledge of relevant Children & Adult Social Care Legislation, safeguarding procedures, and health and social care legislation. Benefits: Competitive salary and numerous benefits to grow As a growing company, there will be more perks as we grow and you will be at the forefront of it. Comprehensive training and development programs, including access to relevant qualifications and leadership training. Employee assistance programs supporting mental and physical well-being. Opportunities for career progression in a growing, dynamic company. If you are passionate about making a difference in young people’s lives and looking to advance your career in a supportive, passionate organisation, we would love to hear from you. Proof of right to work in the UK. Please be advised we do NOT offer sponsorship. Job Type: Full-time, Permanent Pay: £42,000 to £52,000 per year depending on experience (negotiable) Additional pay: Company Growth Bonus Benefits: Enjoy your Birthday off Company events Company pension scheme in the future Employee mentoring programme Referral programme Sick pay Work from home in the future Training programmes As the business grows, so do the perks! Schedule: Monday to Friday Weekend availability when required On Call The role requires working flexibly mainly Monday – Friday but will require a manager who can be flexible where required. Licence/Certification: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway) Work Location: In person with possibility to WFH in the future

Position: Salon manager (SOC 1253) Job Types: Full-time, Permanent Salary: £38,700.00-£40,000.00 per year Working hours: 37.5 hours Supplemental pay types: Performance bonus Work Location: 103-105 Lowther St, Carlisle, Cumbria, CA3 8ED, United Kingdom Salon Manager Hollywood Nails HB LTD is thrilled to present a remarkable opportunity for a Salon Manager to become a cherished member of our family, situated in the heart of Carlisle. We are actively seeking an individual with innovation, dynamism, and a keen business acumen to unlock the full potential of their team and salon. As the Salon Manager, you will be the driving force behind our salon's success. You will be a results-oriented leader committed to consistency and profit maximization. Our ideal candidate is an ambitious and imaginative leader who will serve as a role model for the salon team. Your leadership style will inspire and motivate, creating a positive atmosphere that enhances team morale. Your team will be motivated and enthusiastic about delivering the ultimate client experience, thanks to your unwavering support. In return, we will empower you with tailored training that encompasses both creativity and education, equipping you for success as a leader. Our future aspirations involve the establishment of a nail salon chain in the UK, aimed at making a significant impact and delivering top-notch services. Your experience and talent are pivotal to the realization of our salon's value for our customers. By contributing to our expansion, you not only enhance our company but also elevate the standard of services offered to society. This endeavor provides you with a unique opportunity to make a lasting impact and establish your reputation within the community. Join us and be a part of a thriving family dedicated to excellence and growth. Key responsibilities: - Operational & Financial Management Oversee day-to-day operations, including technician scheduling, inventory management, and supply ordering. Manage budgets, control expenses, and monitor financial performance to achieve revenue and profitability targets. Handle and resolve client complaints or concerns professionally. - Technical Nail Care and Services Develop various nail enhancements, including gel, acrylic, and custom nail art designs. Ensure that all nail technicians are proficient in shaping, filing, and applying polish with precision and consistency. Stay current on industry trends and introduce innovative techniques to the salon’s service offerings. - Staff Training & Development Lead training programs for nail technicians, emphasizing high-quality standards in all services, including manicures, pedicures, and nail enhancements. Provide continuous mentorship and professional development to ensure technicians maintain the highest level of skill and expertise. - Quality Control & Service Standards Establish and enforce quality assurance practices to maintain a consistent, high-end customer experience. Conduct regular assessments of technician work to ensure alignment with the salon’s upscale standards. - Client Relationship Management Cultivate strong relationships with clients, ensuring each client enjoys a personalized, high-quality experience. Address client feedback professionally, resolving any service issues to enhance satisfaction and encourage loyalty. - Health, Safety, & Compliance Ensure all staff adhere to rigorous health, safety, and hygiene standards to maintain a safe, clean salon environment. Conduct regular compliance checks, ensuring all operations meet local regulations and salon policies. - Support for Business Growth Work closely with the director on expansion plans, providing insights into staffing needs, service standards, and best practices for new locations. Establish scalable policies and practices to ensure consistent brand experience across all branches. More about you: · As a dedicated and innovative leader. Proven experience as a Salon Manager or in a similar managerial role in the beauty industry. · At least B1 English. · You possess the ability to nurture and expand a loyal clientele, ensuring their ongoing satisfaction. · Serving as a role model for our salon team, you will exemplify best practices with unwavering integrity. · You will adeptly cater to our clients while cultivating a thriving and profitable salon. · Ideally, your background will be in a commercial setting, marked by a results-driven focus aimed at profit maximization. · Your strong customer service skills will be a testament to your dedication to client satisfaction. · While an NVQ Level 5 in Beauty Therapy or equivalent is preferred, it is not a strict requirement. · You will work closely with the director to facilitate staff recruitment and provide comprehensive training to new team members. What you will get from us. • Incentives, competitions, and opportunities to earn bonuses and unlimited commission. • 28 days annual leave plus 8 bank holidays • Competitive salary packages. • Training courses

Working Hours (Week): 40.00 hrs Education Qualification: Any Degree Experience: 1-3 Years Responsibilities  Prepare asset, liability, and capital account entries by compiling and analyzing account information  Document financial transactions by entering account information  Recommend financial actions by analyzing accounting options  Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports  Substantiate financial transactions by auditing documents  Maintain accounting controls by preparing and recommending policies and procedures  Guide accounting clerical staff by coordinating activities and answering questions  Reconcile financial discrepancies by collecting and analyzing account information  Secure financial information by completing database backups  Verify, allocate, post, and reconcile transactions  Produce error-free accounting reports and present their results  Analyze financial information and summarize financial status  Provide technical support and advice on management  Review and recommend modifications to accounting systems and generally accepted accounting procedures  Participate in financial standards setting and forecast process  Provide input into department's goal-setting process  Prepare financial statements and produce budget according to schedule  Direct internal and external audits to ensure compliance  Plan, assign, and review staff's work Support month-end and year-end close process  Develop and document business processes and accounting policies to maintain and strengthen internal controls  Communicate effectively with clients  Contribute to a strong client relationship through positive interactions with client personnel  Communicate with Manager and/or Director on work status and client issues that arise Accountant requirements These are just a few of the job requirements you may see in an accountant job description:  Thorough knowledge of basic accounting procedures and principles, including the Generally Accepted Accounting Principles (GAAP)  Awareness of business trends  Experience with creating financial statements  Experience with general ledger functions and the month-end/year-end close process  Excellent accounting software user and administration skills  Accuracy and attention to detail  Aptitude for numbers and quantitative skills  Bachelor's Degree or Master's Degree in appropriate field of study or equivalent work experience  Intermediate understanding of accounting and reporting standards, gaining experience in researching as it relates to accounting issues  Experience with accounting software is a plus

Accounts Administrator Responsibilities Maintain and update the status of accounts receivables and payables. Reconcile all bank accounts and resolve all issues in processing the financial statements. Maintain efficient client services and provide support to administration staff. Responsible for receiving and verifying bills and requisitions for services. Assist audit activities. Prepare, send, and store the record of invoices on time. Contact clients to update them about balance payments. Prepare and submit tax forms and their filings. Update internal accounting databases and spreadsheets. Process general administration functions. Evaluate all agreements and invoices and organize customer contracts. Analyze the transactions with financial policies and procedures. Offer support to the governing body and directors. Create and manage daily paperwork for mailing as well as invoicing. Assist all accountants and prepare all cash flow reports and data. Prepare records of minutes of meeting for future forecasts and make accounts available and forecasts to staff. Maintain and manage monthly journals, update entries, and maintain a ledger. Qualification: Minimum Graduate with some admin knowledge desirable Full training will be provided in this position Please send a Current CV and cover letter

Nursery Manager Full time, on-site £33,000 - £35,000 per annum starting salary before bonuses, ideal start date 25th November, open to discussion. We are looking for a dedicated Nursery Manager to join and lead our friendly team in Swanley at our brand-new setting. The nursery has been running for 26 years, recently relocating to a bespoke building in Swanley Park. As a Nursery Manager you will be responsible for all aspects of the nursery operations and compliance, leading with exceptional people, commercial and educational standards. This is a role where your knowledge of nursery education and expertise, customer service and people development combine to create an environment for children to thrive! Dawn to Dusk Day Nursery is a home from home nursery looking for an enthusiastic, energetic and motivational Nursery Manager. This is an exciting opportunity to lead a happy nursery where we focus on encouraging children to be children, learning through fun and engaging play. You will be working with a dedicated team in a caring, family friendly and stimulating environment. The Nursery Manager works closely with the Director whilst also being expected to work autonomously in relation to everyday management responsibilities. The role requires the confidence to make decisions considering the reputation and financial aspects of the business whilst balancing a high degree of sensitivity to the needs of children and families. You will have a fantastic team to support you in your role as Manager, including a Full Time Assistant Manager, Part Time Office Manager/Administrator and Full Time SENCO, all supernumerary to ratios. Expectations from a successful candidate: · The ability to provide operational management of the nursery facilities and staff, to ensure a high quality, balanced provision of good practice education and care is delivered at all times. · Responsible for adherence to policies and procedures. · Ensure that the CPD, training, support, mentoring and supervision of the staff team inspires and leads ambitious practice. Good HR skills needs to make sure the team thrives. · To create a welcoming setting in which parents are happy to entrust their child. · To promote a successful and profitable business. · Engage with the local community and marketing the nursery to reach maximum occupancy whilst providing excellent customer care. Qualifications and experience required: A full and relevant level 3 qualification, higher or QTS. DBS enhanced disclosure within the child workforce sector Paediatric 12hr First Aid certificate Safeguarding training and qualification Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK 51 weeks a year full time, 40 hours per week with the ability to be flexible to ensure tasks are completed. Your responsibilities will include (but are not limited to): Management of the nursery and staff, and the overall care and education for the children in the setting. Conducting meetings with staff members and ensuring effective staff deployment. Assume responsibility for the daily operation of the nursery with agreed plans and budgets and that the nursery target occupancy levels are met. Financial management: income and expenditure, and occupancy, alongside our Office Manager. Thorough management of staff, supporting the care and education of the children in the nursery within a key person structure, promoting good practice and being a role model for other staff and children. Overall management, planning, and development of the nursery in close contact with the Director. Identify training requirements for team members, liaising with the Assistant Manager to ensure delivery and evaluate effectiveness. Handle people management in collaboration with the Assistant Manager and/or Director, including recruitment, induction, performance reviews, disciplinaries, grievances, and absence management. Communicate effectively with staff, parents/carers, and external agencies, demonstrating excellent customer service skills. Complete relevant paperwork and records to required standards and deadlines. Ensure the safeguarding, health, safety, and welfare of the children, including responsibility for child protection issues in liaison with appropriate agencies. Maintain adequate staffing levels in line with statutory ratio requirements, including arranging staff cover and rotas. Promote and apply equal opportunities policy throughout the nursery. Benefits Include: 31 days off, 20 bookable. Birthday off. Discounted Childcare. Christmas Bonus. Performance related Bonus. Social Events. Free Parking. Free drinks and access to nursery lunches. Attendance bonus. Training opportunities. Company Pension.

Office Coordinator Monday to Friday 8:30 to 16:00 Main Responsibilities: To be responsible for the initial contact from clients with concerns or complaints. To be responsible for the initial contact from carers with queries relating to finance and or HR queries. To be the first point of contact for the Registered Care Manager and the Finance Director. To support the Registered Care Manager To support the day to day running of the office and ensure compliance with recording and reporting requirements in line with the business policies. The Office Coordinator will act under supervision of the Registered Manager. Assist the area coordinator with in house scheduling systems To be compliant with clients medications recording and ensure inhouse systems are accurate and up to date with relevant legislation The Role: You will be expected to be the first point of call for any concerns, queries or complaints from both clients and carers. Liaise with the Registered Care Manager any such concerns, queries or complaints from both clients and carers. You will be required to update the Registered Care Manager on a daily basis. The role will involve delivering in house training sessions on mandatory training subjects. In the absence of the Registered Manager and Finance Director you will be responsible for overseeing operations and managing the team. Oversee auditing of EMAR for all clients. Make sure clients have been informed of any scheduling changes. Requirements: Excellent IT skills (microsoft office, excel) Excellent communication skills, excellent phone manner and highly organised Proactive approach to challenging and rapid changes within the business Minimum 3 years experience in the Health and Social Care sector and or 2 years experience within an office environment. An understanding of managing EMAR. An understanding of CQC policies and requirements. Pay: Office Coordinator Full time position, 28 days annual leave £24375

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... THE OPPORTUNITY We have commenced our search for an experienced General Manager to support the team at Thames Riviera Hotel, Maidenhead. Reporting to the Operations Director, you will have a strong focus on the delivery of exceptional guest care, as well as the commercial performance of the business. As General Manager you will develop your knowledge of the local market to achieve sales and maximise on revenue, managing occupancy, and driving growth in the food and beverage and events side of the business. You will be an ambassador for the guest journey and ensure values and service behaviours are delivered consistently in a professional and friendly environment. You will be responsible for directing and developing a current great team and culture across all departments to achieve exceptional performance across the key indicators of profit, people, and RGI. THE PROPERTY This fantastic hotel is located on the Banks of the River Thames, in-between a mixture of countryside & classic English villages, lies the Thames Riviera Hotel. comprising of 51 bedrooms and 3 function rooms , our newly re-decorated property is the perfect setting for weddings, conferences and other life events. The hotel is situated on Maidenhead Bridge and is easily accessible from the M4 and M40 with excellent links to two of London’s major airports – Gatwick and Heathrow. Our location is an excellent hub for exploring some of the best attractions and destinations that England has to offer. Hop on the tube and head into central London for shopping and a bite to eat. Visit Windsor Racecourse and Castle, Legoland and Thorpe Park, all of which are ideal choices for a fun-filled family day out. WHAT YOU’LL BRING TO THE TABLE The ideal candidate will have successful management abilities in the hospitality industry. You should be comfortable prioritizing and organizing work commitments, while providing clear direction to your team and ascertaining hotel training needs when necessary. It is imperative that the General Manager can motivate their team while specializing in exceptional guest satisfaction. We are seeking someone grounded, hands on and focused, who can confidently enforce the excellence of hotel standards, policies, and procedures. You should have experience of a similar fast paced hotel environment. You must also be able to demonstrate a track record of great leadership, ambition, enthusiasm and passion for the hotel industry. Excellent knowledge of the local market (preferred) Previous experience working within a similar independent or branded property. Balanced approach to our people, commercial and the community. Experience managing and coordinating a large team. RBH BENEFITS You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Compensation Market related salary and annual salary review Annual performance-based bonus 34 days annual leave Family Friendly and Health & Wellbeing Employee Assistance Programme Life Assurance Company Sick Pay Cycle to Work Scheme Other Yearly calendar of events Annual company awards ceremony Workplace wellness activities Community engagement activities Lond service awards EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our proces £55000 - £65000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Join our team at Kirklees Council, where we’re always looking for innovative ways to improve our services. We're seeking a Group Safety Advisor to help us meet our statutory duties and ensure a safe environment for our employees and the public. Key Responsibilities: Provide expert health and safety advice to Directors, Heads of Service, managers, and employees. Develop policies, conduct risk assessments, and investigate accidents. Carry out workplace inspections and ensure compliance with health and safety regulations. Identify training needs and deliver health and safety training. What We’re Looking For: NEBOSH National General Certificate or equivalent in Occupational Safety and Health. Technical Member of IOSH with active CPD. Proven experience in health and safety, including inspections, risk assessments, and training. Strong communication and organizational skills. Ability to travel to various Council locations. What We Offer: Hybrid working with up to 1-2 days per week in newly refurbished offices. Career progression opportunities and significant investment in your development. Friendly, supportive team environment. Excellent pension scheme and flexible working policies. Access to healthcare services, staff discounts, and a cycle-to-work scheme. For more of our staff benefits, please visit the following link Kirklees Council - Staff Benefits This job is a Grade 9-11, to start at Grade 11 you must have the following: Education & Training: Chartered Member of IOSH with ongoing CPD. Experience or qualifications in training. Experience: 4+ years as a Health & Safety Advisor in a complex, multi-site organization. Knowledge: Up-to-date expertise in health and safety. Ability to develop and review policies in line with new legislation. Skills: Quick response to requests and timely delivery of outputs. Strong data analysis, report creation, and project support. Effective negotiation and conflict resolution with unions and stakeholders. Leadership in meetings and task delivery. Additional: Ability to work independently and supervise junior staff. Manage workloads, especially during colleague absences. If you're ready to make a difference and advance your career in health and safety, apply now!

Job Title: Business Support Manager Location: Cardiff, hybrid Reports to: Director Salary: £40,000 per annum Type: Full-Time, Permanent Job Summary: The Business Support Manager will be responsible for providing comprehensive administrative, operational, and strategic support to ensure the smooth functioning of the business. This role requires a dynamic individual with strong organizational, communication, and management skills who can work cross-functionally with teams across the organization to enhance efficiency, streamline processes, and contribute to the overall success of the business. The Business Support Manager will also be responsible for overseeing administrative staff, managing resources, and ensuring that business operations are aligned with company goals. The successful candidate will work 37.5 hours per week and will solely work for Inawizdom Ltd. Key Responsibilities: Operational Efficiency: Streamline and optimize business processes to ensure efficient operations across departments. Identify and implement systems, tools, and processes to improve business workflows. Administrative Leadership: Lead and manage a team of administrative and support staff. Provide guidance, mentorship, and support to ensure high performance and continuous professional development. Resource Management: Oversee the management of business resources, including office supplies, equipment, and technology, to ensure operational efficiency. Develop budgets, monitor expenditures, and allocate resources effectively. Project Management: Support and manage cross-functional projects by coordinating resources, timelines, and deliverables. Track project milestones and ensure deadlines are met. Reporting & Analysis: Prepare reports, presentations, and data analyses for senior leadership to inform business decisions. Identify key performance metrics and provide insights for operational improvements. Stakeholder Collaboration: Act as a liaison between various departments and senior leadership to ensure smooth communication and collaboration. Build and maintain strong working relationships with internal and external stakeholders. Compliance & Policies: Ensure that business operations comply with internal policies and external regulations. Update and implement business policies and procedures where necessary to ensure governance and compliance. Risk Management: Identify and mitigate operational risks that could impact the efficiency and success of the business. Implement risk management strategies and contingency plans. Strategic Planning: Collaborate with senior leadership in the development and execution of business strategies. Provide operational insights to support long-term planning and organizational growth. Customer Service Excellence: Maintain a customer-focused mindset by ensuring that the support functions contribute to a high level of service delivery both internally and externally. Qualifications: Education: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Experience: At least 3-5 years of experience in a business support or operations management role, preferably in a fast-paced or growing organization. Prior experience in managing teams and budgets is essential. Skills: Strong organizational and multitasking skills. Proven ability to lead, manage, and develop teams. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. Analytical mindset with the ability to interpret and act on data. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Personal Attributes: High attention to detail. Ability to work independently and as part of a team. Adaptable and able to thrive in a dynamic environment. Strong leadership qualities and the ability to motivate and influence others. A customer-centric approach with a focus on service excellence. Benefits: Competitive salary and bonus structure. Generous holiday entitlement. Professional development opportunities. Health and wellness programs. Pension scheme and other company benefits. How to Apply: Please submit your CV and a cover letter outlining your qualifications and experience by 30 October 2024.