Job Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you. Responsibilities: - Supervise and lead a team of employees, providing guidance and support - Ensure smooth operations and excellent customer service - Train new employees on company policies, procedures, and standards - Monitor employee performance and provide feedback for improvement - Handle customer inquiries, complaints, and resolve any issues that may arise - Maintain cleanliness and organization of the establishment - Collaborate with management to develop strategies for improving efficiency and profitability - Assist with inventory management and ordering supplies as needed Qualifications: - Previous experience in a supervisory role within the hospitality industry is preferred - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of culinary techniques and food safety regulations is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in computer systems/software used in the industry - Flexible schedule, including evenings, weekends, and holidays Skills: - Helpfulness: Willingness to assist both customers and employees whenever needed. - Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests. - Leadership: Ability to lead by example, motivate others, and make informed decisions. - Team Management: Experience managing a team of employees, including scheduling, training, and performance management. - Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures. - Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations. - Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable. - Bartending: Knowledge of bartending techniques and ability to oversee bar operations.
Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount
Location: Kemsley, Sittingbourne Kent , or Tunbridge Wells, Kent Salary: £15.50 per hour Shift Patterns: Option 1: 4 days on / 4 days off – 05.30am – 17.30pm Option 2: Monday to Friday, 06:30 AM – 18:30 PM Contract Type: Full-Time, temp to perm Weekend overtime available at advanced rate Start Date: Immediate About the Role We are seeking a reliable and skilled General Labourer to join our team in Kent. The ideal candidate will hold a valid CSCS card and possess at least one of the following plant operator tickets: Shovel Loader Digger (Excavator) Telehandler Materials Handler Additional tickets are advantage and may lead to increased responsibilities and pay. Key Responsibilities General Labouring: Assist with site preparation, material handling, and maintaining a clean and safe work environment. Plant Operation: Operate machinery such as shovel loaders, diggers, telehandlers, and materials handlers safely and efficiently. Team Collaboration: Work closely with site supervisors and other team members to ensure project timelines are met. Compliance: Adhere to all health and safety regulations and company policies. Requirements Essential: Valid CSCS card. At least one valid plant operator ticket (shovel loader, digger, telehandler, or materials handler). Full PPE (Personal Protective Equipment supplied). Desirable: Additional plant operator tickets. Previous experience in a similar role. Full UK driving license. Benefits Competitive hourly rate of £15.50ph Flexible shift patterns to suit personal preferences. Opportunity to work with a reputable company in the waste management industry . Potential for career advancement and additional training.
Join our team for an unforgettable summer in Liverpool! The Producers of Beyond Van Gogh & Beyond Monet are excited to announce they are looking to fill the following role in Liverpool this summer - ·Assistant General Manager From the 14th July to the 15th August 2025 If this has piqued your interest and you’re passionate about art, enjoy engaging with people and have hospitality experience, we would love to have you on our team! Do You: - · Have a passion for arts & entertainment - · Enjoy engaging with people - · Have experience in hospitality - · Have Leadership experience Role Purpose: - To implement the day-to-day co-ordination and supervision of event staff at Beyond Van Gogh & Beyond Monet at the Liverpool Exhibition Centre. Working with the Operations & General Manager, to ensure a consistent, high standard of excellent customer service delivery and team co-ordination. Duties - Ensure operating procedures and processes are followed for all areas of the exhibition including Health & Safety. - Lead/supervise front line event staff to agreed standards - Staying vigilant & dentifying any Health and Safety issues within the venue and ensuring risks are mitigated. - Have good understanding of and provide visitors with comprehensive information about, the Beyond Van Gogh & Beyond Monet exhibition. - Understanding of the various demographics of visitors and be aware of their needs, particularly those of children, families and those with access needs and get ahead of any potential queries. - Reconciling the sale of merchandise including full stock takes on a weekly basis. - Understanding of all ticket types and ensure guests are welcomed appropriately. - Knowledge of all special sessions i.e. Pilates, Yoga, Paint & Sip, Breath Work. - Troubleshoot devices used to scan entrance tickets as required and report any failed scans or other issues if unresolved to Operations Manager - Monitor staff breaks, punctuality and conduct and escalate to Operations Manager as needed. - Motivating and coaching staff to always provide the best possible customer experience - Deal with any customer objections effectively and in line with exhibition policies. - Ensure upselling targets are achieved - Ensure policies relating to PCI DSS and GDPR compliance as strictly adhered to - Guest feedback to Operations manager to improve guest experience. - To attend meetings as required and effectively communicate information to all relevant personnel. - Promote and comply with legislation on equal opportunities and health and safety both in the delivery of services and the treatment of others. - Identify and undertake training & development, deliver training & development as required to meet personal and business needs. - Undertake any other reasonable duties, commensurate with the level of the post to ensure the smooth running of Beyond Van Gogh & Beyond Monet. Skills Essential: - Ability to work effectively within a management team. - Lead & support with a positive resolution-based mindset using your initiative. Towards visitors, customers and team members. - Strong Interpersonal skills & personable. - Ability to recognise strengths, weaknesses, opportunities and threats within the team and environment to ensure safe & effective positive team dynamics and customer experience. - Ability to provide consistently high levels of customer service under pressure. - Ability to provide consistently strong leadership under pressure. - Problem solving skills. - A continuing interest and knowledge in the visual arts. - Awareness & understanding of Health & Safety procedures & legislation. - Understanding of GDPR and PCI DSS - Front facing customer service management & supervision experience - Experience of leading and motivating a team within a customer facing setting. - Enjoy meeting and interacting with people. - A genuine commitment to the best standards of customer care and guest experience. - A genuine commitment in encouraging the best out of team members. - A flexible and adaptable approach to fulfilling the duties of the post to ensure the smooth running of the exhibition Desirable - Live experience/event team Management. - Familiarity with the Exhibition Centre Liverpool - Familiar with event ticket sales and events team management. - First Aid Training. - Degree in Hospitality or equivalent experience - Previous experience in event management roles for large scale events / hospitality - Experience of venue access control / ticket scanning systems - Experience of using a computerized ticket sales system - Experience of working in a retail setting How To Apply - Specify the role you are applying for. - Attach a CV and cover letter detailing why you’re excited to work with us at the exhibition. - Highlight all your relevant experience using the job description. If you are passionate about hospitality, excited about arts and have a genuine commitment in encouraging the best out of team members, we encourage you to apply for this exciting opportunity! Due to the anticipated high number of applicants, we may close the vacancy earlier than advertised. To avoid dissapointment, we advise candidates to get their applications in to us early. For a copy of the Job Specification and any questions, please contact us. Job Types: Full-time, Part-time, Temporary, Fixed term contract Contract length: 5 weeks Pay: £19.00 per hour Expected hours: 20 – 40 per week Work Location: In person Application deadline: 14/06/2025 Expected start date: 14/07/2025
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
Overview DONDON DINING LTD, trading as Buy & Bite, is looking for a proactive and hands-on Restaurant Manager to oversee the daily operations of our fast-paced, modern Asian eatery. The Restaurant Manager will be responsible for ensuring smooth front- and back-of-house operations, upholding high standards in food quality, service, hygiene, and brand presentation. This role requires strong leadership, operational focus, and a commitment to excellent customer service. The ideal candidate will lead the team to maintain consistent performance, ensure customer satisfaction, and support the restaurant’s growth in both dine-in service and delivery through HungryPanda. Key Responsibilities · Manage day-to-day operations of the restaurant, including staffing, inventory, cleanliness, and service flow · Lead, train, and motivate front-of-house and kitchen staff to deliver consistent food quality and excellent customer experience · Ensure full compliance with company policies and food safety regulations · Monitor inventory and coordinate with suppliers for timely restocking · Oversee staff scheduling, attendance, and in-store coordination · Handle and fulfil online orders through the HungryPanda delivery platform · Maintain overall shop presentation in line with brand standards · Address and resolve customer feedback and complaints professionally · Provide regular performance and sales updates to company management Requirements · Previous experience in restaurant or café management, preferably in fast-casual or Asian cuisine concepts · Strong leadership and team management skills · Excellent communication and organisational abilities · Familiarity with POS systems and HungryPanda platform operations · Fluent in English; Mandarin or Cantonese is a plus but not required · Willingness to work flexible hours, including weekends and peak periods
About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. ** Benefits** - Cycle to work scheme - Meals - Company pension scheme - Team events
PRIMARY RESPONSIBILITIES General · To anticipate customer needs by continuous improvement of existing offering and development of newness. · To report all disciplinary and grievance matters immediately to the Head Chef · To inform the Head Chef of any irregularities in the conduct and/or appearance of staff from another department. · To ensure that the Kitchen and Staff Canteen are regularly cleaned and are tidy at all times. Ensures that stock and linen are properly used to prevent soiling, damage and wastage. · To handle all guests’ requests, queries and complaints, in a courteous, prompt and discrete manner. · To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. · To be fully conversant with all Hotel and Departmental policies and procedures. · To manage staffing levels and to make adjustments as required. · To assist in the recruitment and selection of people according to the hotel’s recruitment and selection policies, procedures and guidelines. Food quality · To ensure that food hygiene standards are exemplary at all times so that legal and company requirements are met. · To ensure that correct mis-en-place has been effected before service and that the staff are completely familiar with the production of dishes on the menu.· To ensure the correct preparation, presentation and service of dishes to the guests and also the staff restaurant according to the standards of the hotel.· To order, receive and store all food commodities and related supplies in accordance with company specifications. · Swabs and other required procedures are carried out according to company standards · Best practice is adapted to suit the hotel’s operation · Working practices are demonstrated during every shift · Personal inspection and monitoring of buffet display · Personal inspection of service at the carvery · There is no shortage · Service is calm and organised · Presentation standards and SOPs are in place to support current menus Training · To work in conjunction with the Head Chef to implement re-training or additional training when a need is identified. Health and Safety · Report to the Department Health and Safety Representative or Security Officer any Health and safety hazards. · Report immediately to the Security Office any accidents that may occur. · In the case of fire or bomb threats, assists in the clearing of all occupied rooms to ensure that all guests are roused. · In case of fire, bomb emergencies, assists in evacuating staff and guests in their area to the assembly point. Additional duties · Comply with set standards of behaviour, discipline and appearance within the hotel. · Comply with the Hotel's Health, Safety and Hygiene policy. · Perform related duties in the Kitchen and related departments and special projects as assigned. · Comply with the Hotel and Departments Environmental procedures · To carry out any additional task deemed reasonably by the Manager. Please note: This is a full-time position. Only full-time applicants will be considered.
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are looking for a Floor Supervisor who is passionate about fresh food, expertly crafted cocktails, and creating meaningful connections with guests, while being part of a team committed to delivering exceptional service. How you'll drive the success: Fully support your management team on all aspects of the kitchen Ensure all our drinks and dishes are served to our specs and our team is fully trained Lead engaging and fun shifts, supporting teamwork across all departments Take pride in your restaurant and ensure everyone maintains impeccable cleanliness Work alongside your team to create a lively and welcoming atmosphere. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: 70% off food when dining at Wahaca with up to 3 friends £100 to celebrate your probation in Wahaca Up to £1000 through friend referrals Enhanced maternity, paternity, adoption pay Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: Free, nutritious meal every time you work, freshly made by our talented chefs Cycle to work scheme Support from our trained Mental Health First Aiders Time off for when needed; like your child's first day at school DEVELOPMENT AND SOCIAL: Own development plan and clear career path Our very own Masterchef and Cocktail competitions Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we'd be thrilled to have you join our team! 'Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.'
Job Description We are seeking a Mechanical Project Manager to join our team. You will work across various sectors, including commercial, office, education, industrial, and retail construction, development and fit out. You will have the opportunity to progress within a rewarding business with excellent scope for career development. The successful candidate must be able to demonstrate experience of previous projects you have managed. Role: To lead project management commissions from a Mechanical & Public Health perspective, taking responsibility for end to end service delivery. To ensure that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards. Key Responsibilities: Manage the end-to-end delivery of mechanical packages across construction projects, ensuring they are delivered on time, within budget, and to the highest quality. Liaise with clients, consultants, subcontractors, and internal teams to coordinate project requirements and progress. Oversee site activities, ensuring compliance with health and safety regulations, company policies, and industry standards. Prepare and maintain project programs, procurement schedules, and progress reports. Manage the procurement of mechanical materials, equipment, and subcontractors. Review and approve technical submissions and drawings, ensuring alignment with project specifications and client expectations. Attend and lead site and client meetings, addressing technical queries and resolving any issues that may arise. Monitor costs, manage change control, and assist in the preparation of valuations and final accounts. Requirements: Previous experience in a similar role. Strong technical knowledge of mechanical systems, including HVAC, plumbing, and utilities Proven ability to manage and mentor a team of engineers and subcontractors Excellent project management, communication, and problem-solving skills Comprehensive understanding of UK construction regulations, industry standards, and best practices.
JOB VACANCY Production & Studio Director (SOC Code: 3416) CONTRACT TYPE Full-time HOURS 37.5 hour per week (and a daily 30-minute unpaid break). PLACE OF WORK The production studio address is Flat 53, The Cooperative, 18 Corporation Street, Coventry CV1 1GF. However, you may be expected to work in various locations for music and video production purposes. SALARY £38,700.00 per annum/£19.85 per hour REPORTING TO The Company Director Who We Are We are a fast-growing, truly commercial and innovative video and music production studio that believes in touching lives through sound. Specialising in faith-inspired music, video, and storytelling, our mission is to inspire, uplift, and transform lives. We collaborate with visionary creatives across premium factual film, performance-led content, shortform, and audio. At the intersection of music, worship, videography, and culture, we cover the full creative lifecycle, from composition to production to illustration and distribution. Our goal is to redefine expression through worship, and transform how stories are told, and testimonies are shared. The Opportunity This is a rare and exciting opportunity to lead the creative vision and execution behind our music and video output. As Production and Studio Director, you will be the driving force behind our content, delivering high-impact projects that resonate globally. With music at the heart of every story, you’ll bring editorial excellence, technical innovation, and artistic vision to life, while championing our values and collaborating with exceptional talent and a forward-thinking leadership team. As Production and Studio Director at Heavenly Soundscape Productions, your role encompasses strategic leadership, creative direction, and hands-on execution across both music and video production. You will oversee all phases of development, production, and post-production to ensure quality, cohesion, and resonance in everything we produce. Your role will include the following: Creative & Artistic Direction Shaping the creative vision across music, video, and multimedia projects Collaborating with artists, producers, and directors to develop and deliver compelling content Ensuring that all team members align with a shared creative goal and brand ethos Using audience feedback and data insights to inform future creative direction Directing and participating in brainstorming sessions, storyboarding, and content planning Music & Audio Production Overseeing all stages of music creation, including songwriting, arrangement, recording, and post-production Setting up, calibrating, and operating professional audio recording equipment for studio and live settings Recording, mixing, and mastering audio tracks using digital audio workstations and sound consoles Implementing sound design for concerts, films, theatrical productions, and digital media Ensuring final mixes align with both technical standards and artistic intent Managing equipment maintenance and repairs to ensure smooth studio operations Keeping meticulous records of sessions, including mic placements, track sheets, and configurations Video Production & Editing Planning and directing live performance recordings, music videos, and studio content Capturing high-quality, cinematic footage that reflects the energy and artistry of our music Managing on-set lighting, camera rigs, and sound for maximum production value Editing footage using industry-standard software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve) Syncing video and audio, applying colour grading, transitions, and visual effects Creating promotional, behind-the-scenes, and shortform content for digital and social platforms Archiving and organising digital assets for accessibility and future use Project & Production Management Managing production budgets and timelines to ensure timely, on-budget delivery Leading contract negotiations and securing the right talent for each project Coordinating schedules and resources across multidisciplinary teams Troubleshooting technical issues during both production and post-production Supporting live-streaming efforts and live-to-tape recordings as needed Strategy, Representation & Innovation Representing the company and its artists at industry events and public forums Staying up to date with trends in music, media, and worship content Bringing innovative ideas to enhance storytelling, audience engagement, and production quality Driving strategic planning that aligns production outputs with organisational goals and market trends This position offers a unique opportunity to influence the spiritual and cultural landscape through powerful multimedia storytelling. If you're a creative leader passionate about music, visuals, and purpose-driven content, we’d love to hear from you. Skills You Must Have To thrive as a Production & Studio Director at Heavenly Soundscape Productions, you will need a dynamic blend of artistic sensibility, technical mastery, and leadership acumen. The following skills are essential: Musical & Audio Production Skills Demonstrated musical talent and experience, ideally with a background as a musician, composer, or producer Deep technical knowledge of music production, recording techniques, audio engineering, and mixing/mastering processes Proficiency with digital audio workstations (DAWs) such as Logic Pro, Pro Tools, Ableton Live, or Cubase An excellent ear for detail, capable of analysing musical elements and identifying pitch, timing, or tonal inconsistencies Strong sound design and audio editing capabilities for music, film, and live production contexts Videography & Post-Production Skills Advanced skills in videography, including camera operation, lighting, and shot composition Proficiency with video editing software such as Adobe Premiere Pro, Final Cut Pro, and DaVinci Resolve Ability to synchronise audio and video, apply visual effects, colour grade, and produce cinematic storytelling Experience directing or producing music videos, live performance shoots, or studio documentaries Strong visual storytelling sensibility, with a keen eye for aesthetic, rhythm, and narrative flow Creative Direction & Strategic Thinking Visionary creative leadership with the ability to shape and guide artistic direction across disciplines Capability to translate abstract concepts into visual and auditory experiences that align with brand and mission Deep understanding of audience engagement, with the ability to interpret feedback and evolve content accordingly Up-to-date awareness of trends in music, digital media, worship culture, and creative technologies Management & Collaboration Strong team leadership and project management skills, with experience coordinating cross-functional creative teams Effective budget management and resource allocation for audio and video productions Skilled in contract negotiation and talent management, including session musicians, editors, and technical staff Ability to balance artistic vision with logistical and technical constraints to deliver quality outputs on time Interpersonal & Professional Skills Excellent networking and relationship-building skills to foster industry connections and artist collaborations Strong interpersonal communication and the ability to give and receive feedback constructively High emotional intelligence and resilience, especially when navigating creative criticism or high-pressure deadlines Exceptional attention to detail, organisation, and the ability to multitask across concurrent projects A growth mindset and openness to continuous learning in a rapidly evolving creative and technical landscape Additional Requirements Proficiency in English: You must demonstrate fluency in spoken and written English. A minimum of B2 level (CEFR) or A-Level equivalent proficiency is required. Legal and Immigration Compliance: You must meet the Home Office’s character and suitability requirements for a Skilled Worker visa, be lawfully resident in the UK, and hold valid permission to work. Policy Adherence: You are expected to comply fully with all company policies, procedures, and codes of conduct. Valid Documentation: A valid passport is required for identification and legal purposes. Background Screening: You must successfully pass a Disclosure and Barring Service (DBS) check or an internationally recognised equivalent. Flexibility and Mobility: You should be willing and able to work on location for video shoots and music production projects as required. Qualifications · Degree or diploma in Audio Engineering, Music Production, Film Production, Media Studies, or a related field · Proven training or certification in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and audio production tools (e.g., Pro Tools, Logic Pro) · Relevant portfolio demonstrating both audio and video production/editing proficiency Benefits Professional Development: Access to workplace-based training and opportunities for career progression within a creative and innovative environment. Annual Leave: Paid holiday entitlement of 28 days per year (inclusive of UK public holidays), calculated at 5.6 weeks per annum. The annual leave year runs from 1 April to 31 March. Pension Scheme: Enrolment in the NEST Pension Scheme, with employer contributions in accordance with statutory requirements. Travel Expenses: Reimbursement of reasonable travel costs for work carried out on projects outside of the studio location. Flexible hours with part-time options for regular days and times – guaranteed hours available (minimum of 37.5 hours per week).
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
At Noya, we are dedicated to providing an exceptional dining experience that combines exquisite cuisine with a vibrant shisha lounge atmosphere. With a seating capacity of 300, we cater to a diverse clientele, ensuring that each guest leaves with memorable experiences. We are seeking a highly skilled and motivated Restaurant Manager to lead our operations and elevate our establishment to new heights. Position Overview: The Restaurant Manager will be responsible for the overall management and operation of the restaurant and shisha lounge. This role requires a seasoned professional with a strong background in hospitality management, exceptional leadership skills, and a proven track record in driving sales and enhancing guest satisfaction. Key Responsibilities: Operational Leadership: Oversee the daily operations of the restaurant and shisha lounge, ensuring seamless service delivery, high-quality food and beverage offerings, and adherence to health and safety regulations. Team Development: Recruit, train, and mentor a high-performing team, fostering a positive workplace culture that emphasizes teamwork, accountability, and continuous improvement. Sales and Marketing: Develop and execute innovative sales strategies and marketing initiatives to attract new customers and retain existing ones. Monitor market trends and competitor activities to identify opportunities for growth. Financial Management: Manage budgeting, forecasting, and financial reporting. Analyze financial performance, implement cost-control measures, and optimize profitability while maintaining exceptional service standards. Guest Experience: Ensure an outstanding guest experience by maintaining high service standards, addressing customer feedback promptly, and creating an inviting atmosphere that encourages repeat visits. Inventory and Supply Chain Management: Oversee inventory management, supplier negotiations, and procurement processes to ensure optimal stock levels and cost efficiency. Compliance and Standards: Ensure compliance with all regulatory requirements, including health and safety standards, licensing, and operational policies. Maintain cleanliness and organization throughout the establishment. Qualifications: - Bachelor’s or Similar degree in Hospitality Management, Business Administration, or a related field preferred. - Minimum of 5 YEARS of experience in restaurant or hospitality management, with a strong focus on high-volume operations. - Proven track record of driving sales growth and achieving financial targets. - Exceptional leadership and team-building skills, with the ability to motivate and inspire a diverse workforce. - Strong analytical and problem-solving abilities, with a keen attention to detail. - Excellent communication and interpersonal skills, with a guest-centric approach. - Proficiency in restaurant management software and POS systems. What We Offer: - Competitive salary commensurate with experience - Opportunities for professional development and career advancement within a growing company. - A dynamic and supportive work environment that values collaboration and innovation. Application Process: If you are a passionate and experienced hospitality professional looking to make a significant impact in a vibrant restaurant and lounge setting, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience to US
- Manage schedules, assign tasks, and ensure employees are meeting performance standards. - Train new staff and provide ongoing coaching or feedback. - Track daily sales targets and analyze performance. - Oversee inventory levels, restock shelves, and coordinate with suppliers for new stock. - Resolve customer complaints and ensure a positive shopping experience. - Lead by example to maintain a customer-focused environment. - Make sure displays are visually appealing and store policies (like cleanliness and safety) are followed. - Organize promotions and seasonal setups.
We are looking to recruit an experienced Restaurant Manager to join a newly opened Japanese Restaurant with amazing growth rates. The restaurant is based in the heart of Shoreditch, with a strong focus on the Sushi, Mains, Bao Buns, Cocktails & Sake. Reporting to the Company Director, this is a fantastic opportunity to join an exciting new concept with an excellent prospects of career progression. About you Strong people management skills Will have at least 2 years' experience within a quality restaurant A genuine passion for working in hospitality and desire to lead by example Customer-focused and strong floor presence Excellent knowledge of hospitality industry with proven track record Excellent communication skills Proven ability to drive, motivate and lead a team Be ambitious, hard working and charismatic Extensive management experience Great knowledge of Japanese culture and cuisine is preferred, but not essential. Responsibilities Accountable for all areas of the restaurant Ensuring full compliance with all relevant policy and legislation Maintaining excellent standards of service and quality at all times HR - Recruiting, training and development, employee relations Finance - Control labour margins/costs, budgeting, creating daily & monthly reports and P&L What we offer If you are keen to discuss the details further, please apply today and send your CV. Very competitive salary for the right candidate, up to £40k + bonuses 28 days paid holiday Great career development within the company Good work-life balance Free meal on shift
Registered Manager Our client is an established Children's care provider who is committed to providing safe and supportive homes for the children in their care. Their mission is to empower each child to reach their full potential by creating an environment that fosters healing, growth, and learning. They believe that every child deserves a loving and nurturing home where they can thrive, and they work tirelessly to make that a reality. Our client is currently going through a planned period of growth and is recruiting for a dedicated, experienced Register Manager to join their close-knit team in their care home in Kent. What will you be doing - As registered manager, you will be responsible for managing all aspects of running our Home, ensuring that young people receive high levels of emotional and physical care, appropriate activities, and comfortable accommodation. - You will have a crucial role in building a high-performing team that shares our core values of passion, collaboration, transparency, and continuous learning to deliver the best care for our children. - You will be required to lead the staff team and deploy appropriate resources to fulfil key tasks, providing induction, supervision, and appraisal to ensure staff development and effective communication. - As the Registered Manager, you will be required to ensure compliance with company policies and procedures, including child protection, health and safety, finance, control, and administration, while promoting team development and effective teamwork. What we’re looking for - Applicants should hold at a minimum a Level 3 Diploma in Children’s Residential Childcare and be committed to working towards the Level 5. - We are seeking an exceptional and inspirational Registered Manager. Ideal candidates for this role should have a successful background as a Registered Manager within a home rated as ‘Good’ or ‘Outstanding’. - Successful candidates will play a key role as part of the company’s management team in developing and managing the home. - They should have the necessary abilities, values and skills to excel in the position and should possess the Level 5 diploma in Leadership and Management for Residential Childcare. What's in it for you - We offer a competitive salary package, which includes a pension plan. - We are committed to investing in our staff for the long term, fostering a culture that values and supports both personal and professional growth. - We provide each manager with extensive support, including experienced leadership guidance, clinical supervision, and ongoing training to ensure your success. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, We look forward to hearing from you!
Are you a compassionate individual with a heart for helping others? Mercury Care Services LTD is a Care Provider in Sutton, Greater London. We are agile, customer-centric, and our goal is to Provide quality care to all clients. Our work environment includes: - Professional positive work culture - Person-centred care - Growth opportunities We are seeking a Field Supervisor to oversee and manage our team in the Health and Social industry. The ideal candidate will have experience in working in Care and understand CQC regulations. Responsibilities: - Supervise and lead a team of Care workers to ensure efficient operations - Monitor quality of care and compliance with regulations and policies - Provide guidance and support to Care workers - Coordinate and conduct spot check observations in the field - Provide shadowing training for new employees - Provide weekly reports - Handle client queries and complaints effectively - Maintain PPE inventory levels and order supplies as needed. Qualifications: - Previous experience in a supervisory role within the health and social care industry - Strong knowledge of CQC guidance and regulations - Excellent leadership and team management skills- Ability to work well under pressure in a fast-paced environment - Good communication skills to interact with staff and customers effectively - Flexibility to work varied shifts as required If you are passionate about the health and social care industry, have a flair for leadership, and enjoy working in a dynamic environment, we invite you to apply for the position of Field Supervisor with us. Join our team and contribute to delivering quality service. Please note we are unable to provide Sponsorship for this role and is open to UK residents only.
Job Title: General Manager Objective: The General Manager is responsible for delivering the successful day to day running of Ballerz in his/her assigned location, ensuring that the business and team is operated to high standards of operational excellence, ambience and customer service, whilst maximising sales and profitability, and ensuring that policies and procedures are adhered to including security, health & safety, Food Hygiene and budget control. The General Manager should be front facing, and able to lead the team, setting a good example, and proactively driving sales through self-contrived initiatives, and personal impact. They would be able to recruit and train their team to a high standard, and set high expectations of delivery for the business and budget. Experience/Knowledge: Genuine passion for hospitality and ensuring that the teams they lead and work in share this. A love for food, drink, customer service and, above all else, people. An entrepreneurial spirit with bags of business savvy and self-drive, able to deal with ongoing innovation and the challenges of a start up business. Previous experience managing a large teams, preferably in a fast-paced, branded operation. Proven track record of managing P&L budgets and driving sales. Able to run a multi-facet venue with multiple revenue streams. Responsibilities: Responsible for managing P&L budgets and driving sales. Responsible for matters of HR, following company procedures, and reporting issues to Operations Director. Weekly rota sign off, and sales forecasting. Facilitate the day to day delivery and smooth running of the venue Communicate and reinforce all company standards, policies and procedures. Ensure that front and back of house areas are maintained to a high standard of organisation at all times. Organise and run affective weekly management meetings, disseminating feedback and weekly tasks/challenges to senior team. affectively organise the team to deliver their individual job roles and responsibilities, allocated to them as you see fit. End of week reporting completed in a timely manner and reported to accounts and Operations Director. Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded. Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by regular checks of all areas of the venue. Working with the marketing and sales teams to help drive the business forward, and deliver growing sales. Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments. Ensure procedures and systems are put in place to ensure the day to day operations are smooth, including order schedules and department par levels and order processes. Liaise with the kitchen, bar and reception teams on daily operations and customer events. Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training. Organise and support the training and development of all floor staff. Ensure all staff receives constructive performance reviews on a regular basis. Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching. Personal attributes: Lots of personality and not afraid to use it! Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality. A confident and professional communication style with excellent interpersonal skills. A team player who can also work individually. Ability to work evenings and weekends where necessary. High attention to detail and strong numerical skills. Planning and organising self and others Customer Focused Customer feedback High Operational standards
Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required - Embrace and embed new changes in PE systems and processes. - Help the Team Leader to train the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Team Leader. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Team Leader where necessary. Who you are: You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. You are customer-focused, and enjoy interacting with customers. You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. You are hugely detailed oriented and don’t ever cut corners You love working in a team and helping to manage other chefs in the kitchen! You can clearly communicate both verbally and in writing ... A pasta lover! What we can offer: £12.50 per hour - £13.50 per hour from midnight onwards Monthly bonus according to site performance Join a dynamic, fast-moving & diverse team Regular team socials Free Pasta Evangelists products Referral Scheme bonus Cycle to work scheme Development Opportunities - you can grow inside the business About Pasta Evangelists Pasta Evangelists was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades. Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it. Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our high-end Harrods Pasta Bar, or learn to make our signature dishes from scratch at our viral Pasta Academy, where we welcome thousands of pasta lovers every month. Most recently, we’ve been busy disrupting Britain’s pizza-centric Italian takeaway market with a brand new fresh pasta takeaway concept, available as major delivery players like Deliveroo, UberEats and JustEat. With more than 40 kitchens across the UK, we’re expanding coverage to new cities on an almost weekly basis (including our first openings in Scotland and Wales!). We've also opened the UK's biggest pastificio (which, in Italian, means pasta factory, but 'pastificio' better reflects the type of fresh, artisanal pasta we produce) in Acton, West London, allowing us to make ever more exciting and ambitious pasta and sauces for our customers. Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :
Duties and responsibilities: Supervise and manage office staff, fostering a collaborative team environment. · Maintain accurate records of company documents, employee files, and operational data · Assist in the preparation and management of the office budget, monitoring expenses and ensuring cost-effectiveness. · Oversee invoicing processes, ensuring timely billing and payment collection from clients. · Coordinate payroll processing and ensure compliance with relevant regulations. · Assist in the recruitment, on boarding, and training of new employees. · Ensure a smooth post-sale process (titlework, registration, loan processing). · Ensure all sales and finance contracts are completed accurately and legally. · Oversee vehicle maintenance schedules, ensuring compliance with safety regulations and company policies. · Liaise with suppliers and vendors to negotiate contracts and manage service agreements. · Serve as a point of contact for clients, addressing inquiries and providing information about services. · Maintain records of vehicle inventory, sales, and trade-ins. · Coordinate with IT support to ensure that office technology and systems are functioning properly. Process deals, titles, and vehicle registrations accurately. · Address any operational issues that arise and implement solutions to improve processes. · Ensure the company adheres to industry regulations and safety standards. ** Skills and responsibilities:** · Strong verbal and written communication skills · Capability to lead and motivate a team, fostering a positive work environment. · Understanding budgeting, invoicing, and financial reporting to effectively manage office expenses. · Proficiency in managing time efficiently to meet deadlines and handle various responsibilities. · Familiarity with office management software, spreadsheets, and other relevant technology. · Ability to negotiate contracts and service agreements with vendors and suppliers. · A relevant bachelor’s or master’s degree
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: The salary is very competitive and depends on experience. Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - Schedule: - 8 hours shift – 40/45 hours weekly. :
We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. The Umi is offering Delivery and Take away service at the moment and now the restaurant is reopened too. Now, we are looking to recruit a experienced, passionate kitchen assistant , perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: Chef (kitchen porter, food packing) Location: SW12 London Responsibilities: To run and supervise any kitchen section to the required standards set by the Head Chef Ensure the cleanliness and organisation of designated section Support head chef in delivering required standard of food and cleaning. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance Comply with all health and safety regulations, the Staff Code of Conduct and company policies Perform other duties as assigned by the head chef and management Skills & Experience Experience in a Asian restaurant with kitchen assistant. A genuine interest in food & excellent customer service An all-round team player Job Type: part-time Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person
JOB DESCRIPTION Springout House Ltd: 16 Plus Semi-Independent 24/7 provision Join Springout House as a Support Worker We provide high-quality, 24/7 semi-independent accommodation and support for young people aged 16–18. This is a rewarding, hands-on role where you’ll make a real difference in the lives of young people as they develop independence and navigate challenging experiences. POST: Support Worker LOCATION: Barking and Dagenham RESPONSIBLE TO: Placement Manager Hours: 45 hours per week, including sleep-ins. Shift pattern: Start: 10:00 AM – 11:00 PM Sleep-in: 11:00 PM – 8:00 AM Off shift the following day at 10:30 AM Pattern: 3 shifts per week Pay: £12.21 per hour £60 per sleep-in What We Are Looking For: Experience: - Proven experience in working with young people or similar. - At least one year’s experience working in a children’s home, 16+ accommodation, or with young people who present challenging behaviour or are hard to place. OR: - At least three years’ experience of providing care and/or support services within another social care setting for children and young people. Staff We Are Looking For : A Support Worker who understands what it takes to support 16 to 18-year-olds in semi-independent living environments. You will be a ‘Key Person’ in ensuring the young people are kept safe, gain independent living skills, and feel happy and supported in their living environment. You will be part of a well-established, welcoming and enthusiastic team of well-being Workers. The successful candidate will be provided with full training but must be proactive, positive, approachable, non-judgemental and have a good sense of humour. You will also need to have the ability to make on-the-spot decisions and be ready to deal with challenging situations. You are also understanding of the trauma and rejection our young people have faced. Skills: Compassionate, resilient and committed to being a positive role model. Confident in managing young people in lone working environments. Flexible and able to work a rota that includes evenings, weekends and holidays. Qualifications: NVQ/QCF Level 3 in Children’s Health and Social Care (or equivalent), or a commitment to working towards this qualification. Requirements: -Experience as a support worker in residential children's homes. -Successful Candidates with have a enhanced DBS check -Must do overnight sleep-ins as part of the role. Key Responsibilities of Role: - Provide excellent unconditional support for our young people, ensuring their physical, emotional and everyday needs are met. - Provide one-to-one and group support, helping the young people with budgeting, their college attendance, etc. - Support young people with independent living and transition into the community by helping them access local services and facilities, and connecting them to additional support where needed. - Maintain the home environment, support each young person's health and well-being, and ensure the home is clean and tidy. - Help young people develop self-esteem, a feeling of safety and personal strategies to deal with unhelpful behaviour and thoughts, ultimately achieving their optimum potential. - Promote a positive safeguarding culture and a strong teamwork ethic. - Support a culture where people are valued and supported to make a difference to the lives of others. - Support or lead a wide range of activities and daily tasks. - Participate in assessing and reviewing support needs and in identifying and coordinating internal and external services, reviews and referrals in response to these. - Keep appropriate and accurate records of interventions with people, and inform other staff of relevant issues. - Contribute to the protection of individuals from the risk of abuse and harm to self and others who use our service. - Work within OFSTED and company standards and guidelines. - Undertake all duties in accordance with all P3 policies and work towards their continuing development and implementation. All job descriptions are subject to periodic review. This job description covers the range of duties required. It is Springout House’s policy to, wherever possible, reach an agreement on changes. However, if this is not possible, Springout House reserves the right to change the job description in line with the needs of the organisation. We will conduct pre-employment checks No criminal record is a must It is essential that you are committed to keeping Young People safe and have excellent knowledge of safeguarding young people. DEADLINE: 1st June 2025, if successful expect to hear from us by 2nd June 2025 Thank you!
We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. The Umi is offering Delivery and Take away service at the moment and now the restaurant is reopened too. Now, we are looking to recruit a experienced passionate kitchen assistant , perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: (kitchen porter, food packing) Location: SW12 London Responsibilities: To run and supervise any kitchen section to the required standards set by the Head Chef Ensure the cleanliness and organisation of designated section Support head chef in delivering required standard of food and cleaning. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance Comply with all health and safety regulations, the Staff Code of Conduct and company policies Perform other duties as assigned by the head chef and management Skills & Experience Experience in a Asian restaurant with kitchen assistant. A genuine interest in food & excellent customer service An all-round team player Job Type: part-time to start Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person
Job description Are you passionate about mixing the perfect cocktail and delivering top-notch service? Do you have a knack for creating a delightful atmosphere that keeps guests coming back for more? KOYN is looking for an experienced and creative Bartender to join our fantastic team. If you’re passionate about mixology and ready to lead in a vibrant and innovative environment, this might be the perfect opportunity for you. Your Role You'll be responsible for maintaining the cleanliness and organisation of the bar, ensuring all drinks are prepared to the highest standard, and interacting with our guests to provide an exceptional experience. You'll also have the opportunity to create innovative cocktails alongside our Senior Team. Key Responsibilities - Keep the bar, floor, and storage areas spotless and secure. Maintain personal hygiene and ensure equipment is cleaned and maintained. - Adhere to stock controls, provide outstanding service, and have a thorough knowledge of table numbers. - Prepare drinks as trained, make cocktails without a spec sheet, and interact with guests. - Follow all licensing laws and company policies, ensuring the safety of guests and colleagues. - Assist with putting away wine, spirits, and other drink stock. What We're Looking For - Reliability and punctuality - Team player mentality - Extensive knowledge of drinks, spirits, and cocktails - Excellent English communication skills - Outstanding customer service abilities - Strong organisational skills - A keen desire to learn and grow in the profession We Offer - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair! If you're ready to shake up your career and be part of a vibrant team, apply today and join our team! Job Type: Full-time Experience: - Hospitality: 1 year (required) - Customer Service: 1 year (required) - Bartending: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Job Type: Full-time Benefits: - Company pension - Discounted or free food - Employee discount Experience: - Bartending: 1 year (preferred) - Customer service: 1 year (preferred) - Hospitality: 1 year (preferred) Work authorisation: United Kingdom (preferred) Work Location: In person
About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Senior Legal Assistant — Architecture and Engineering Contracts London, Clerkenwell Position details Location: London, UK Working arrangement: Full-time, Hybrid Hours of work: 37.5, Monday-Friday We are seeking an experienced Senior Legal Assistant to join our small but impactful Legal team at our London office. The ideal candidate will demonstrate experience in working in architecture, engineering, or construction industry as a legal assistant or a project manager. Senior Legal Assistant will assist with contract review, legal drafting, risk mitigation and legal research. About the role You will play a pivotal role in providing legal support to the In-House Counsel, ensuring seamless contract execution across the company by scrutinising contracts for commercial, legal and insurance implications, you will assist with managing company’s risks and securing future projects. This is an excellent opportunity for someone with a strong legal background to work within a creative and professional setting in a prestigious architecture, engineering and design practice. Main Responsibilities - Contract Review and Analysis: Review professional service appointments, NDAs, collateral warranties, framework agreements, and novation agreements, identify legal and commercial risks, and propose amendments. - Legal Documents Drafting: Draft legal documents, agreements, NDAs, collateral warranties, deeds of variation, notices, and letters. - Contract Guidance and Support: Provide guidance and support to internal teams on contract-related matters, including contract interpretation, compliance, and appointment of supply chain. - Contract Maintenance: Proactively review contracts, maintain standard contractual documentation, managing business templates, update progress spreadsheets. - Legal Research: Conduct research on relevant legal issues and keep up to date with the latest legal developments. - Collaboration and Best Practice: Develop good working relationships with colleagues and promote contract/compliance process best practice within the company. About you - Qualification: Minimum LLB. LPC/SQE, or degree/certification in Contract Management is beneficial but not essential. - You must have a minimum of 3 years’ solid experience in either: Legal support role within architecture, engineering, or construction industry, or Project/design management role within architecture, engineering, or construction industry, or Solid in-house legal experience within professional services (not private practice law firms). Please note, this role does not lead to a solicitor’s training contract or qualifying work experience (QWE) to become a solicitor. - Proven experience in contract review and drafting. - Strong understanding of contract law, legal terminology and contractual mechanisms. - Exceptional written and verbal communication skills with a high level of attention to detail and accuracy. - Ability to communicate complex legal concepts to colleagues and external parties in a clear and concise manner. - Awareness of the latest developments in the law. - Able to follow instructions, procedures, policies and assimilate information quickly in a consistent manner. - Knowledge of NEC3/NEC4 PSC desirable. - Proficiency in Microsoft Office suite and Adobe/PDF is essential. - Ability to effectively prioritise workload, manage time efficiently, and remain highly organised. - Collaborative and proactive in supporting other teams. Ability to interact professionally with internal and external contacts. - Positive, enthusiastic and a strong team player. How to apply – Please read carefully attaching a CV and a formal cover letter stating why you believe you are suitable for the position. Applications without the formal cover letter will not be considered. Applications with cover letters written by AI will be rejected. Please note, we use AI detection software. About BDP BDP is a leading, global, multidisciplinary design practice united by a shared purpose: to design a world that’s built for good. For more than 60 years, we've been solving problems, creating innovative spaces, and pushing the boundaries of what’s possible. From the start, we've been pioneers in the world of design, and our legacy is built on the meaningful, people-centred places we've brought to life. We are a diverse, international practice of architects, engineers, designers, and urbanists. Our work is rooted in creativity, quality, and collaboration. We work closely with our clients, users, and communities to craft spaces for living, working, learning, and enjoying life across the globe. With studios spanning the UK, Ireland, Europe, Asia, and North America, our reach is as broad as our expertise. And since joining forces with Japan’s Nippon Koei in 2016, our ability to deliver integrated, impactful design has only grown stronger. BDP offers In return, BDP offers a great opportunity for your personal development with exposure to the full range of BDP’s skills and expertise, as well as an attractive remuneration package that includes a competitive salary, flexible pension allowance, private medical insurance, contribution towards professional subscriptions, a great working environment and excellent prospects for career advancement. BDP is actively fostering an inclusive organisation where people can be themselves and everyone has a sense of belonging. We want our teams to be diverse at every level, reflecting the communities we design for. As designers, we will create spaces for all that promote equity, wellbeing and participation within the built environment. We actively encourage people from a variety of backgrounds with different skills, professional and life experiences, to join us and help us to achieve our aspirations. We also welcome applications from candidates who wish to work flexibly. BDP also operates a hybrid working policy. BDP is an equal opportunities employer No agency or third-party applications please.
**Day Mental Registered Nurse** with at least one year experience in a similar role Situated in Bradford, the 85-room facility this Care Centre offers a range of specialist care for residents, ranging from Alzheimer’s and Parkinson’s care, to care for stroke victims. **Available Hours/Pay:** - Full Time 36 hours per week. - Long shifts 8am-8pm - Pay rate £21 /hour - Paid breaks Our qualified nursing team are available 24 hours a day to provide medical and other forms of specialised support. Respecting patients and recognising patient as a unique individual, our nurses provide not just high-quality nursing skills, but truly person-centred care. About the Role: The main responsibilities of this role include: - Providing a high standard of care to people with mental illness and personality disorder - Promoting the highest standards of clinical nursing throughout the hospital - Overseeing the day-to-day care of patients and the administration of required medication - To provide nursing and personal care and promote their abilities. - Planning, implementing, and supervising the provision of quality care - Maintaining the required medical documentation - Upholding residents’ rights to privacy, dignity and choice - At a more senior level, you’ll also need to lead shifts as well as mentoring and supporting student nurses and other members of the team - Familiarising yourself with, and strictly adhering to, company policy and procedure and Care Inspectorate guidelines Please note we are only accepting candidates with a UK active PIN and right to work in the UK( sponsorship provided for the right candidate) The main requirements for this role are: - *Must be a MENTAL REGISTERED NURSE (current PIN number with NMC and experience in the UK ) - *One year experience is mandatory - *A genuine desire to work with the elderly - *The ability to communicate clearly and concisely, along with excellent listening skills - *The ability to supervise other staff members comfortably and competently - *Strong clinical assessment and critical thinking skills - *Ability to remain calm and composed in high-stress situations - *Excellent communication and interpersonal skills **Benefits**: - *Competitive salary based on experience and qualifications - *Preceptorship programme - *Payment into the pension scheme - *Paid time off for vacation - *Continuing education opportunities for professional development - *Free onsite parking - *Free meal - *Support with career development plan - *Free parking - *DBS covered All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS) and 2 satisfactory references. If you are a compassionate and skilled Registered Mental Nurse with experience we would like to have you joining our hospital. Apply below
Ara is an all-day dining restaurant serving well-travelled food taking inspirations from wherever we can. We use local small makers and as many seasonal British ingredients as possible while we are creating menus. Chef de Partie is responsible for ensuring high standards of efficiency in the running of the kitchen whilst always aiming for an increase in standards and profitability: Running of the serction on a day to day basis Lead and inspire the brigade to ensure the kitchen runs smoothly at all time. To demonstrate and help maintain high levels of service that consistently exceeds the expectations of our clients. Responsible for the creation of high quality dishes in his role as part of the kitchen team. Demonstrate and help maintain high levels of service that consistently exceeds the expectations of our members. Assist the Head Chef and the rest of the team to maintain quality, standards and cleanliness required. Able to work hours required and section assigned to by the Head Chef. Compliance with food hygiene, Health and Safety, COSHH and other operational policies at Ara Restaurant
About Us We are a small, family-owned pharmacy nestled in one of London's most picturesque, charming, and affluent neighborhoods. Our pharmacy offers a comprehensive range of pharmacy services, healthcare products, vitamins, premium skincare, and beauty brands. We pride ourselves on providing personalized care and exceptional service to our community. Job Overview We are seeking a dedicated and experienced Store Supervisor to oversee the daily operations of our Chemist store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Supervisor, you will be responsible for leading staff, driving sales, and ensuring the store operates efficiently while maintaining high standards of presentation and customer satisfaction. Duties - Lead and direct a small team of employees, fostering a positive and productive work environment. - Oversee daily store operations, including inventory management, merchandising, and sales strategies. - Develop and implement effective sales management techniques to achieve weekly sales targets. - Communicate effectively with staff and customers, ensuring all inquiries and complaints are addressed promptly. - Conduct regular training sessions to enhance team skills in customer service and product knowledge. - Maintain administrative tasks such as scheduling meetings with reps, staff duty rota's, and reporting and updating off-site management team. - Look at sales reports, map trends and mange stock buying accordingly. - Monitor stock levels and place orders as necessary to ensure product availability. - Stay informed about product ranges, including medications, supplements, skincare, and beauty products. - Utilise time management skills to prioritise tasks effectively in a slow-paced retail environment. - Uphold company policies, sop's and procedures while promoting a culture of compliance among staff. Qualifications - Proven experience in retail store leadership and experience working within a pharmacy is essential. - Strong team supervising skills with the ability to motivate and inspire others. - Excellent communication skills, both verbal and written. - Proficient in administrative tasks with strong organisational and IT skills. - A track record of successfully driving sales and managing budgets effectively. - Ability to sell products confidently while providing outstanding customer service. - Familiarity with phone etiquette when handling customer inquiries or complaints. - Strong time management capabilities to ensure efficient operation of the store. If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity as our Pharmacy Store Supervisor.
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.
Fixed Term (1 year contract to cover maternity leave) Based in Claydon/home (hybrid and flexible working) 22 hours per week £30,697.71 (Per annum pro rata) £18,252.69 (actual per annum) About the role This is an exciting opportunity for an experienced Employee Relations Adviser to work within an innovative and values driven charity. The successful applicant will work within the People service, providing guidance and support on a wide range of areas including contracts, policies, absence management, disciplinary & grievance, TUPE and restructure. Working as part of a small HR team, there will be the opportunity to support and be a part of HR projects as well as support the Head of People with cultural development work. About you You will have previous experience in an Employee Relations role and have a minimum CIPD HR Level 3 Award. We would like you to be able to demonstrate the following attributes, although there may be the opportunity for growth and development within the role: - be able to build excellent working relationships -be an effective influencer - have experience and knowledge of handling and advising on change within an organisation - have great organisational skills and attention to detail - have and keep up to date with knowledge of employment legislation and its practical application - have knowledge of payroll practices Your covering letter must clearly evidence how you meet the essential criteria set out within the person specification section of the job description. If you need any reasonable adjustments to apply for the role and would prefer to apply using a different method, please contact us on the details below. The choice of method of application will play no bearing on whether you are shortlisted for the role. Suffolk Family Carers is located on a rural business park, easily accessible from the A14 and 4 miles from Ipswich. We are a very flexible employer and your hours, so long as worked within the hours of 8 and 6 and adaptable to any important meetings, are up to you. We would expect the successful candidate to work from the Claydon site at least one day a week. Interested? We would like to hear from you. Closing Date: Sunday 11th May 2025 (end of the day) Interview Date: 19th or 20th May Informal Enquiries: Emily Nunn, People Manager
Equinox Business Innovation Design is a Fair Trade organisation, we support business plan formation, marketing and promotion services via e-commerce and e-marketing. Our ethic support skills exchange in terms of designing website for business owners within a suppliers network. A Sales Representative Intern is required to sell products to new and existing customers in lead generation. The role involves contact and engaging with customers via phone and email also other channels like meeting in person. Sales and presentations highlighting benefits and features also, negotiating prices sales agreements and closing deals. Duties include, building and maintaining customer relationships. Monitoring and tracking sales performance, Researching market trends and competitors, contributing to sales plans and strategies to achieve sales goals. Collaborating and learning new sales skills qualifying leads and ensuring they meet company criteria and complying with policy and regulation also maintaining accurate records on CRM software.
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive hourly rate: £14.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
Woodeaton Manor School is a Foundation Special School located four miles to the Northeast the city of Oxford. The school serves young people aged 7 to 18 with Social, Emotional and Mental Health Difficulties (SEMH) and where many also have a diagnosis of Autism Spectrum Disorder (ASD). Main Purpose: The Deputy Headteacher will support the Headteacher to create a culture of constant improvement through inspirational leadership, being committed to the highest achievement for all areas of the school, to provide an outstanding education for all pupils. With excellent leadership skills and adopting a hands-on approach, the Deputy Headteacher will support the Headteacher in managing the day-to-day operations of the school and have a strong track record of working within specialist schools, improving teaching and learning and curriculum development. The duties outlined, in line with Headteacher and Teacher standards, are in addition to the ones stated in the last School Teachers’ Pay and Conditions Document that you will automatically be required to meet. The Deputy Headteacher may also be required to undertake professional duties delegated by the Headteacher. Key Responsibilities To ensure a high-quality service is provided to meet the educational and support needs of our students. To support the Headteacher to: · Provide professional leadership to secure sustained improvements in school’s performance in partnership with staff, pupils, parents, governors, the local authority and the community · Provide an environment for teaching and learning that empowers pupils and staff to achieve their fullest potential · Undertake any professional duty of the Headteacher which may be delegated in accordance with the pay and conditions document · Deputise for the Headteacher and undertake, in their absence, all professional duties Leadership and Managing Staff The Deputy Headteacher will support the Headteacher to work with the Interim Executive Board (IEB) to develop the strategic view of the school and analyse and plan for its future needs and future developments. The Post holder will: · Deputise and undertake overall responsibility for the school in the absence of the Headteacher and on any other occasions which are deemed necessary · Create and develop an ethos and culture in which all staff recognize that they contribute to and are accountable for the success of the school, including improving the quality of education provided, and standards achieved and ensuring that constructive working relationships are formed and maintained · Share with the Leadership Team the responsibility for supporting and promoting the wellbeing of all staff · Plan, allocate, support and evaluate work undertaken by individuals, groups, and teams, ensuring that there is clear delegation of tasks and devolution of responsibilities · Manage and monitor the use of staff and resources effectively and efficiently, taking the lead on arranging and managing staff cover and working with relevant agencies · Assist the Headteacher in monitoring and supporting the work of the staff team to identify individual and whole school staff training needs and requirements · Ensure the sharing of expertise as well as the implementation of statutory and local frameworks for staff appraisal and performance management · Motivate and enable teachers, including senior and middle leaders and support staff, to develop expertise in their respective roles through high quality continuing professional development · Work with the Headteacher to ensure strong succession planning, including a commitment to growing future leaders · Sustain motivation of self and other staff · Ensure that professional duties are fulfilled, as specified in the most recent Conditions of Service for School Teachers, in line with the Teachers’ Standards (2011) Strategic Direction · Work closely with the Headteacher in developing the school’s strategic vision and ensure the school’s vision is communicated and clarified to all stakeholders · Contribute to the school Development Pan and Self-Evaluation Form to ensure that the aims, values, and objectives of the school are met · Ability to support and challenge staff effectively · Work with staff, parents and governors to ensure effective, sustainable school improvement and efficient management of school resources · Hold and articulate clear values and moral purpose focused on providing high quality education for all pupils · Contribute to planning for the school’s future needs and further develop and monitor the plans already in place · Provide information, objective advice and support to the Headteacher to secure effective teaching and learning, ensuring improved standards of achievement, efficiency and value for money are met · Work closely with the Headteacher and governors in strategic planning, budget preparation and monitoring and effective budget management · Monitor, evaluate and review the impact of school policies, priorities and targets, taking or advising action where necessary · Ensure that parents/carers re well-informed about the curriculum, their child’s attainment and progress and about the contributions they can make to support their child’s progress · Meet with the Headteacher and the leadership team regularly to discuss matters of policy, organization and development Teaching and Learning · Take a whole school responsibility for developing and promoting teaching for pupils with specific SEND, in particular SEMH and ASC · Coach teachers across the school to improve their practice · Promote, develop and ensure high-quality delivery of a curriculum appropriate to the needs of the school’s pupils · Determine, organise and implement assessment monitoring and evaluation to identify and act on areas for improvement · Work with the Headteacher to analyse the school’s assessment data to make whole school improvements to teaching and learning and ensure consistent practice across the school and identify areas of CPD · Work with the Headteacher to create and maintain environments which promote and secure good teaching, effective learning, high standards of achievement and good behaviour for learning throughout the school · Undertake teaching duties to cover teachers where necessary and modelling effective teaching, good classroom organization and display and high standards of achievement Community · Be the Designated Safeguarding Lead and keep up to date with relevant legislation and guidance and monitor and advise the Headteacher on issues relating to pupil safeguarding and wellbeing following the child protection procedures adopted by the school · Lead and take responsibility for Safeguarding and child protection procedures, training and referral processes, working I close partnerships with parents, multi-agencies and staff to ensure the safety of all pupils is paramount · Liaise with other schools to create, promote, evaluate and develop positive relationships between schools · To be attuned to national developments, best practices and innovation in the field of SEN · Develop links and partnerships with other local special and mainstream schools to enhance and share good practice and foster school-to-school support networks · Work with the Leadership Team to develop a school culture which continues to promote equality and diversity and reflects its wider community · Work collaboratively with multi-disciplinary team and other health professionals to maximise their input and impact on pupils and keep them safe · Collaborate with other agencies to promote the academic, spiritual, moral, social, emotional, and cultural well-being of pupils and their families · Work in partnership with the governing body and attend meetings to represent the school as directed by the Headteacher Other Duties · The post holder may be required to perform duties other than those given in the job description · The duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and would not themselves justify the re-evaluation of a post · In consultation with the post holder, the Headteacher and governing body retain the right to implement changes to this job description to reflect changes in the demands of the post
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
The "preamble" Before we get started on the usual jargon about how good we are, let's be real about this. We've got a pretty nice vibe here and we do genuinely care about hiring great people and treating them well so that they will stay and grow with us, but as most hospitality businesses know, we can't offer you a sweet little Monday to Friday gig with a million posh perks (like big banks do!). As much s we would love to.... We're lucky to have a very decent owner, 3 pretty cool locations, and a nice team of humans who are here to provide an amazing service to our guests first and foremost, and also to have a great time working with a solid team. Now, who would choose a bank over that?! Right, now to the usual... Who are we? A cultural landmark with a rich history in music and film, Olympic Studios has been lovingly restored back to film as an independently owned, boutique three-screen cinema with a buzzy Café & Dining room on the ground floor, and private Members Club upstairs. ** What are we looking for?** We are looking for a motivated, versatile and experienced Chef de Partie to join our busy kitchen, delivering a modern European menu to both upstairs members’ club and the cafe and bistro on the ground floor. What will you be doing day to day? · Working with the Head Chef and the kitchen team to maintain high standards in the quality of food both in its flavour, preparation and its presentation · Ensuring that each dishes is prepared and cooked with pride, according to our standards · Working as part of a great team to ensure a smooth and high-quality service in a supportive environment · Training, guiding and and mentoring other junior chefs (DCDP and Commis chefs) · Maintain a detailed knowledge of the full menu and be able to explain dish descriptions/allergens · Ensuring stock is rotated and labelled correctly within your sections · Ensure your work areas/spaces are clean at all times · Assist filling out daily due diligence checks and checklists to assist your team in subsequent services · Making sure all checklists and cleaning rotas are adhered to · Working in all areas of the kitchen depending on the daily needs Preparation of a whole range of food but with a particular emphasis on pastry · To observe all Company Food Hygiene and Health and Safety policies in line with required food safety standards · To assist the Head Chef, to check the completeness of all food and kitchen equipment sent to each function · To assist the Head Chef to check the completeness of all suppliers’ deliveries and the correctness of their invoices · To set out, maintain and monitor high standards of cooking and presentation · Ensuring that all completed food is correctly wrapped, labelled, and put in out-fridge for each event · To ensure that all completed jobs are fully checked off before it leaves the unit · To work closely with Head Chef and other chefs at each event to ensure that the function runs smoothly · To liaise and work closely with the Café and Restaurant teams What we are looking for (if you do not fill all of these criteria, we may still have opportunities for you) · A minimum of 2 years’ experience as a Chef · Great knowledge on health and safety, especially food safety · Willingness to play a key part in a well performing team · Ability to work under pressure in a fast-paced environment · Commitment and drive · The ability to attend and undertake all required training · A genuine passion for food · Confident communication skills · Attention to detail How can you apply? What do we offer? · Staff cinema screenings and free cinema tickets (see? this is unique!) · Discounted dining (we would expect nothing less) · A really (honestly) great and supportive Head Chef (not a scary one) · Career progression (as expected) · 28 days holiday (we wish we could offer more) · Cycle to work scheme (the usual jargon- look, we're trying to improve at least!!!)
Oversee the receipt, storage, and distribution of products, ensuring efficient processes that support timely order fulfillment. Assign tasks, monitor performance, and lead warehouse staff to maintain high productivity and operational efficiency. Conduct regular inventory checks and audits to ensure stock accuracy, preventing shortages and minimizing discrepancies. Implement best practices for stock handling to optimize resource use, reduce waste, and maintain product quality. Work closely with suppliers, transport teams, and customers to ensure smooth and timely deliveries. Maintain strict health and safety compliance, creating a safe and organized working environment. Ensure warehouse operations contribute to customer satisfaction by maintaining accurate stock levels, efficient dispatch, and adherence to return policies.
Job Title: Branch Manager About the brand: At Mammy Pancake, we believe that the best egg puffs should be available everywhere. With shops currently across Hong Kong and Taiwan, we are proud to announce the opening of our first UK store! Join Mammy Pancake, a brand originating from Hong Kong committed to popularising traditional egg puffs. Collaborating with both local and global partners, we meticulously select premium ingredients to craft innovative renditions of this beloved Hong Kong delicacy. About the job: As the Branch Manager, you will play a pivotal role in launching and leading our first UK store. You will be responsible for overseeing all aspects of the store’s operations, ensuring a seamless experience for both customers and staff. Your leadership will be essential in upholding Mammy Pancake’s high standards of quality, service, and efficiency. This position offers a unique opportunity to shape the success of our brand in a new market and to be a key part of our expansion journey. Role and Responsibilities: - Oversee day-to-day operations of the store, ensuring the smooth functioning of all aspects, including the kitchen, dining area, and customer service. - Staff Supervision: Recruit, train, and supervise restaurant staff to deliver excellent customer service and maintain high standards of cleanliness and efficiency. - Financial Management: Prepare and manage budgets, analyse financial reports, and implement cost-control measures to optimise profitability. - Promotions and Marketing: Work with the marketing team to develop and implement promotional strategies to attract new customers and retain existing ones. - Monitor inventory levels, place orders for supplies, and manage inventory to minimise waste - Ensure that every guest receives prompt and friendly service, addressing any customer concerns or complaints in a professional manner. - Maintain high standards of food quality and presentation, adhering to health and safety regulations at all times. - Ensure compliance with company policies and procedures, as well as local health and safety regulations. Requirements: - Must be authorised to work in the UK - 2+ years of experience in a supervisory or managerial role in the food service industry preferred. - Strong leadership qualities with the ability to motivate and inspire a small team. - Passion for providing exceptional customer service and creating a positive dining experience. - Excellent organisational and time-management skills, with the ability to prioritise tasks effectively. - Resourceful and proactive in resolving issues and finding solutions. - Willingness to work flexible hours, including weekends and holidays, as required by the demands of the business. If you are a motivated individual with a passion for the food service industry and a commitment to excellence, we would love to hear from you. This is an exciting opportunity to be a part of Mammy Pancake’s expansion into the UK market and to lead a team dedicated to delivering high-quality food and exceptional customer service. Apply now to join us on this delicious journey!
We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. Collaborate with the management team for seamless operations, especially during service. Take care of the opening of the restaurant, allocate staff to their section and brief the team before service. Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up. Provide training to the new team members and help covering sections when needed Have the ability to deliver high standards consistently. Ensure that the team follow company policies, as well as health & safety regulations. Be a bastion of our brand and lead by example. Deliver excellent guest experience and be able to deal with complaints if needed Requirements. Previous experience in a similar environment. A love for hospitality, food, wine and drink. Basic grasp of Microsoft 360 and SharePoint. Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards.? We offer qualifications, including, WSET, health and safety, food training.? Company donations to charities our staff feel are close to home.? Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The People’s Pension.
Job Title: Floor Manager (2 Positions) Location: Kaspa’s Dessert, Bridgwater Job Type: Full-time, Permanent Salary: £33,500 - £38,800 per year About Us Kaspa’s Dessert is a well-known dessert restaurant dedicated to delivering an exceptional dining experience. We take pride in our high-quality offerings and outstanding customer service. We are seeking two passionate and experienced Floor Managers to join our team and contribute to the success of our Bridgwater location. Key Responsibilities ⦁ Oversee the daily operations of the restaurant, ensuring smooth service and excellent customer experience. ⦁ Organise and manage staff shifts, scheduling, and workload distribution. ⦁ Provide leadership and motivation to the team, ensuring high performance and teamwork. ⦁ Maintain a welcoming and professional atmosphere for customers and staff. ⦁ Ensure compliance with all food safety and health regulations. ⦁ Manage inventory, order necessary supplies, and control waste levels. ⦁ Assist in the recruitment, training, and development of staff members. ⦁ Monitor and improve customer service standards to drive customer satisfaction. ⦁ Attend and contribute to weekly management meetings. ⦁ Implement strategies to improve sales and meet revenue targets. ⦁ Handle cash, property, and equipment responsibly, ensuring adherence to company policies. ⦁ Report and coordinate maintenance issues as required. ⦁ Collaborate with food and drink suppliers to ensure quality and consistency. ⦁ Assist in menu planning and the development of new offerings. What We’re Looking For ⦁ Previous experience in a leadership role within a restaurant, bar, or hospitality environment. ⦁ Strong management and organisational skills with the ability to multitask effectively. ⦁ A hands-on approach with the ability to lead by example and inspire your team. ⦁ Passionate about providing exceptional customer service and high-quality food & drinks. ⦁ Ability to build strong working relationships across teams to enhance operations. ⦁ Previous experience as a Floor Manager, Assistant Restaurant Manager, or Senior F&B Supervisor is highly desirable. ⦁ Excellent communication and problem-solving skills. ⦁ Ability to work under pressure in a fast-paced environment. Benefits ⦁ Competitive salary with additional performance-based bonuses and tips. ⦁ Company-sponsored events and team-building activities. ⦁ Pension scheme. ⦁ Discounted or free food during shifts. ⦁ Employee discounts. ⦁ UK visa sponsorship available. Work Schedule ⦁ Full-time role with flexible working hours. ⦁ Availability required on weekends and weekdays. ⦁ Overtime opportunities available. Requirements ⦁ Minimum of 2 years’ experience in restaurant or bar management (preferred). ⦁ Valid driving licence (preferred). ⦁ Ability to commute or relocate to Bridgwater before starting work (required). If you are an experienced and motivated professional looking to take the next step in your career, we would love to hear from you. Apply now and become part of the Kaspa’s Dessert team!
E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).