Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Job Title: Trainee Dental Nurse Assistant Job Type: Full-time, Permanent Operating Hours: Monday to Saturday About the Practice: We are a modern, family-oriented dental practice committed to delivering high-quality care and ensuring patient comfort. We offer a full range of services, from routine check-ups to more advanced dental treatments, all tailored to meet the individual needs of our patients. Our practice is equipped with the latest technology and staffed by a team of dedicated professionals. We provide both NHS and private dental care, including general dentistry, cosmetic treatments such as teeth whitening and veneers, orthodontics, and restorative procedures, all in a welcoming and relaxed environment. Conveniently located, our practice has excellent transport links. Key Responsibilities: Assist during dental procedures Provide oral hygiene practices and post-treatment care Handle patient records and manage appointments Monitor stock levels and dental x-rays Candidate Requirements: - Ability to speak Eastern European languages to cater to our diverse clientele - Enthusiasm and interest in dental healthcare - Good communication skills in English - Ability to follow instructions accurately - Basic IT skills - Willingness to adhere to strict hygiene and infection control protocols - Commitment to patient confidentiality and privacy - Willingness to undertake training and continue professional development in dental nursing - Ability to handle dental instruments and equipment with care - Punctuality and a professional appearance - Eligibility to work in the United Kingdom, including any necessary work permits or visa Package: - Full training provided (no prior experience required) - Uniforms and protective equipment - Pension scheme - GDC cost cover - Employee Assistance Programme (EAP) - Regular performance reviews - Cycle to work scheme - Birthday off If you are passionate about dental healthcare and eager to learn, we would love to hear from you!
Hanh Hoang T/a Nail Plaza is excited to announce an opening for a full-time Salon Manager, offering an engaging opportunity for those with a flair for leadership and a passion for the beauty industry. With our commitment to exceptional service and artistry, we are seeking an individual who is ready to take the helm of one of our prestigious salons, ensuring its smooth operation and contributing to our tradition of excellence. Position: Salon Manager (Full-time, 40 hours per week) (SOC 1253) Location: In-person, at one of our salon locations Key Responsibilities: Overseeing the day-to-day operations of the salon, ensuring high standards of service and client satisfaction. Leading and managing a dedicated team, fostering an environment of growth, motivation, and productivity. Implementing efficient organizational and time management practices to optimize salon operations. Engaging in financial management, including budgeting, staffing costs, and financial reporting. Facilitating ongoing staff development and training to enhance skills and service offerings. Qualifications and Experience: Proven experience managing a Salon or Retail Store, with a strong preference for candidates with standalone premises management experience. Demonstrated leadership ability, with a track record of managing and developing a cohesive team. Exceptional organizational skills and adeptness at time management. Proficient in financial management, including budget oversight and financial planning. Experience in staff training and development, aiming for continual improvement and excellence. Previous background in beauty treatments, with nail salon experience highly regarded. Outstanding customer service skills and the ability to cultivate and maintain a loyal client base. Excellent communication skills in English; fluency in Vietnamese is a significant advantage. We Offer: A competitive salary and a comprehensive benefits package. Staff discounts on services and products. A dynamic and supportive work environment with opportunities for career advancement. Ideal Candidate Profile: An ambitious and creative leader with a proven managerial background. A commitment to excellence and integrity, serving as a role model for the salon team. Friendly, outgoing, and capable of building strong customer relationships. Target-driven, with a commercial mindset focused on maximizing salon profitability. Hanh Hoang T/a Nail Plaza is looking for someone who embodies our values of creativity, leadership, and dedication to the beauty industry. If you are eager to lead a team to success and make a significant impact in a growing business, we invite you to apply for this exceptional career opportunity.
Job Responsibilities: Assist in recruiting, training, retaining, and managing store staff, effectively assigning tasks to ensure team efficiency. Analyse sales data, forecast future trends, and develop appropriate staffing and inventory strategies to maximise profitability. Ensure strict compliance with operational policies and procedures, particularly in inventory management and cash security. Monitor inventory levels to ensure efficient execution of stock management processes. Achieve sales targets by developing marketing strategies and creating promotional materials. Support the management of all store areas to optimise overall operations. Handle customer complaints and enquiries professionally to enhance customer satisfaction. Collect customer feedback and analyse it to improve service quality. Ensure the store's image and services align with brand standards. Ensure the store complies with all health and safety regulations. Maintain store equipment by conducting regular inspections and coordinating repairs with professional service providers. What We’re Looking For: A minimum of a bachelor's degree is required, with preference given to relevant fields such as management or marketing. Candidates with experience in service industry management will be given preference. Excellent communication skills, with the ability to support colleagues and customers in a friendly and open manner. Strong ability to monitor, manage, and improve key performance indicators. Thrive in a fast-paced environment and efficiently manage multiple priorities.
Hairdressers !! We are rejecting £200-£300 a DAY worth of clients services Are you a skilled stylist looking for a long-term position in a successful, close-knit team? We're searching for a talented individual to join our well-established salon. Why Join Us? - We're a busy salon turning away 10-15 clients daily due to being short-staffed. - You'll be part of a stable team: - Aurora: 19 years with us - Bea: 7 years - Alex: 6 years - Terry: 14 years at a top competitor before joining us 4 months ago - Our owner/manager has been leading the team for over 21 years. What We're Looking For: - Strong skills in cutting and colouring (primarily for ladies, but you should be comfortable cutting men’s hair too—no hardcore barbering required). - Someone committed to a long-term role (1-2 years is not sufficient). - A stylist with life experience, maturity, and quiet confidence to fit into our team dynamic. - You must be a good team player with some solid experience in both hairdressing and life. What You Can Earn: - Weekly earnings range from £500 to £900 based on commissions (depending on days worked and performance). - Weekly tips: £100 to £600 on top of your pay. - Guaranteed pay and commissions from day one or shortly after, depending on performance. Next Steps: - Contact us via this ad buttons or chat. - After an initial 15-minute phone chat, we’ll arrange a face-to-face interview. - If we’re both happy, we’ll schedule a fully paid trial day to see how well you fit in the team. We value transparency and will ensure you know exactly what to expect every step of the way. If you’re ready for a long-term opportunity in a great environment, we’d love to hear from you!
Job Type: Office Administrator Start Date: January 2025 Location: Northwood, Middlesex ** Hours:** Full Time (Monday to Friday 9am to 5pm) Salary: Dependent on experience Circa £25,000.00 We are a small, tight knit company looking for an Office Administrator to join our team, focusing on general administration and customer service duties. This is a varied and busy role, the successful candidate will need to be self-motivated, flexible, organised and personable with excellent communication skills. Responsibilities and Duties: - Act as a first point of contact for property management companies and private clients to facilitate treatment to properties - Liaise with our technicians to support them on the road and ensure jobs are completed - Address incoming telephone and email queries delivering excellent customer service - Use of Sage, Xero preferred & Outlook to send out daily invoices Skills, Abilities and Experience - Excellent communication skills and a pleasant telephone manner - Good team player and able to use their own initiative - Numerate, with good verbal reasoning skills and an attention to detail - Knowledge and use of Microsoft Excel, Word and Outlook - Answering calls as and when necessary – if other staff members are on calls, taking messages and passing this over to be actioned. - Experience with Sage and or Xero Accounting software is beneficial, but not essential - Daily use of Sage & Outlook to email invoices to our clients - If the office is short staffed, additional hours will be required
We are currently recruiting experienced GCSE Science teachers to join our expanding team at the Fine Tutors Southall branch. To be considered for this role, you must be educated in the field of your subject and be able to work with children aged from 5 to 16 years old. Please note, this role is based at our Southall branch. We are currently not considering online teaching applicants. Company Description Fine Tutors is one of the leading private tuition supplementary schools in the UK, offering both face-to-face and online education in over 40 different centres in the UK. For fifteen consecutive years, we have had an outstanding track-record of providing the highest quality of tuition to our students who leave Fine Tutors achieving the best grades attainable. Our tuition centres offer students between Years 1 to 13 with a range of private tuition services in English, Mathematics and Science. This includes in-depth classes that cover all topics outlined in the latest National Curriculum, as well as special revision classes tailored to prepare students for their forthcoming exams which include: SATS 11 Plus GCSEs We strongly believe that all students should have access to our excellent tuition services. As such, we are proud to provide an incredibly flexible program of tuition that is available during weekdays, weekends and holidays. Each of our tuition centres are staffed by highly experienced and professional tutors who are committed to meeting the individual needs of their students. Our tutors use a modern technique of activity-based learning which is supported by our specially designed books that thoroughly engage students in their subjects. Using our excellent private tutors and academic resources, students will undoubtedly succeed in their studies.
First Haul Limited is an aggregate and Asphalt Logistics service provider in the midlands. Our service cuts emissions, save organisations time and money and offers security. We are a collective of driven, friendly individuals with a vision to expand our customer base. As we are rapidly expanding, we are now on the search for a Logistics Coordinator to join our friendly team, The Role: As a Logistics Coordinator, with preferably a year's experience you will: Collaborate closely with the Depot Manager to ensure smooth operations at our depots, guaranteeing that every customer receives their fuel on time with exceptional service. You will serve as the main point of contact for our Drivers regarding their rotas and shifts, and work alongside the Depot Manager to manage logistics, vehicle maintenance, staffing, scheduling, and reporting. Your primary goal will be to ensure that all vehicles meet health and safety standards and are in optimal condition for our Drivers to deliver top-tier service to our customers. Additionally, you will be responsible for submitting regular reports to Company Management. Job title: Logistics Coordinator Salary: £38,000- £40,000 (depending on experience) Location: Bedford Hours of work: 3pm- 11pm | Monday to Friday Key Responsibilities: Scheduling and rostering Drivers, vans and equipment needed to deliver our service Route monitoring and planning of vans and Drivers Responsible for the smooth running of a busy operational depot in line with Management instruction Completing in-house reports to provide data from Fuel-Management system (stock, volumes etc) Ensuring all vehicles have been issues with the correct equipment and drivers have confirmed this Delivering high levels of customer service internally and externally Supporting the Depot Manager in employee performance as well as reviewing your own performance management Ensure that all Employees are complying with their training Complete alcohol and drug testing when required Monitor and escalate issues with Driver conduct, feedback from clients as well as overall conduct/performance uniform and behaviour Help with the on boarding process of new Drivers Liaise with Sales Administrator in onboarding new clients First point of contact for drivers if any issues occur First point of contact for customers for scheduling requirements Adherence to Company procedures and statutory laws and full deputising of Depot Manager when required Key Attributes: Passionate and self motivated with a can do attitude Clear and persuasive communicator Ability to build rapport with potential new clients as well as form, maintain and enhance strong relationships internally A positive influence on our team members Problem solver Benefits: KPI based bonus framework Holiday allowance
Warehouse Supervisor Location: Brighton - St Josephs Business Park Hours: 37.5 hours per week (full time) Pay: £13.20 per hour Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Deliveroo Hop Deliveroo Hop launched in September 2021 and is Deliveroo's speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop, to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed. The team behind Deliveroo Hop are building a network of stores across London, the UK and International markets. Each delivery store is staffed with a team who have been specially trained to manage the operations, pick and pack orders in record time, with Deliveroo's 100,000 strong rider network completing all deliveries. What you'll be doing Oversee that all orders are picked to meet time targets Communicate with our riders to ensure our customers receive our deliveries promptly Run the dispatch area and and support with packing delivery orders to send to our customers Ensure all deliveries are scanned and appropriate claims are logged Unload deliveries according to procedure, taking time to ensure accuracy of product locations and date rotation Ensure stock counts are accurate and all areas counted Partner with our Warehouse Assistant Manager and Warehouse Manager to ensure the site runs smoothly Manage the warehouse remains clean and tidy at all time and that any hazards have been dealt with urgently Complete H&S checks and ensure that the warehouse and employees are diligently following company procedures throughout their shift Requirements Previous experience in a similar environment is valued but not required (FMCG/Retail/Warehouse/Last mile delivery is a big plus) Hands-on mentality and detailed oriented Experience hitting goal targets (e.g. pick times) A track record of attendance and punctuality Demonstrated leadership and experience training other team members Contribute to a positive working environment Right to work in the UK What you'll receive £13.20 hourly salary Guaranteed 37.5 hours minimum per week Weekly payroll Permanent position Lots of growth opportunities and on site training. This position can transition into a Warehouse Assistant Manager and Warehouse Manager! Deliveroo Plus subscription which gives you access to exclusive offers and free delivery on selected orders. Wide range of additional benefits including discounted gym subscription, wellbeing and pension contributions Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an exciting space.
Dear Doris, We are excited to announce a new opportunity for the position of Telecare Response Officer with the Greenwich Telecare Service. This 24-hour emergency service supports elderly and vulnerable individuals, helping them maintain independence through assistive technology in their homes. Key Responsibilities: As a Telecare Response Officer, you will: Provide on-site support to residents, including helping them off the floor and administering first aid. Deliver exceptional service to some of the borough’s most vulnerable residents. Work 12-hour shifts (4 on, 4 off), including nights, weekends, and bank holidays. Pay rate : £16.82 - £20.96 Candidate Requirements: We are looking for individuals who: Possess excellent customer service and interpersonal skills. Have a solid understanding of the Telecare service. Are enthusiastic and committed to delivering high-quality care. Can handle distressing or emergency situations with calm and professionalism. Communicate effectively and work well under pressure. Hold a full UK driving license. Must have 5 years reference. Have enhanced DBS check If you meet the criteria or know someone who would be a perfect fit, please get in touch with us. We value referrals and will compensate successful referrals in line with our referral policy.
About Us H&J Martin Construction provide high quality construction services across the UK & Ireland. With an impressive portfolio of some iconic buildings across the province, we focus on innovation and collaboration to achieve results. Role Overview As a Site Manager, you will oversee the construction of projects from conception to completion, ensuring that projects are delivered to the highest quality, safely, on time and to projected profit levels What you'll do - Take ownership of Site Health and Safety ensuring compliance with Health and Safety Regulations, and that policies and procedures are implemented throughout the operations. - Using an effective leadership style you will ensure all functions within the project are managed and operating to agreed objectives and targets, leading to the completion of the project to the tendered level of profitability as a minimum. - Liaise with the client on site and represent the Company at progress meetings. - Liaise with all external bodies, statutory authorities and key stakeholders, portraying a professional and positive image at all times. - Ensure overall client and external body satisfaction with construction process and end product - Ensure the project is on or ahead of programme at all times, and with the support of project commercial staff ensure that no contractual disputes arise. - Manage risk and opportunity effectively throughout the project. - Play a part in the selection of the correct supply chain, and then manage this supply chain effectively to deliver the project. - Management of Project Quality on a daily basis, ensuring that works are always delivered to the highest standard and in compliance with project specifications and relevant best practice guides - Ensure all Quality Management is adequately recorded in line with Quality Management Plan. - Review RAMS issued by sub-contractors. - Material take-offs for orders for labour only contractors. - Provide micro programmes/period ‘look aheads’ to ensure detailed project monitoring. - Raise Technical queries and issue to consultants. - Contribute to the progress reports with senior management. - Champion the use of IT and software to achieve objectives - With the support of Senior Management, ensure that the key roles are staffed with people who can effectively undertake their roles, ensuring that their roles are clearly defined and understood and that all personnel are motivated and managed to achieve the business’s objectives. - With the support of Senior Management and commercial staff, ensure that good relations with suppliers are established and maintained so that the most favourable deals are facilitated. - Keep an accurate record of site activities throughout the project What you'll bring - Extensive experience in the management of Construction projects. - Chartered CIOB Membership or progressing towards this. - Experience of delivering residential schemes to NHBC Best Practice standards or equivalent (such as ICW or Global Homes). - Experience of delivering schemes to Choice Housing Design Guide - A positive awareness of the Commercial Management of site issues - Site Management Safety Training Scheme (5-day SMSTS) - CSR/CSCS Qualification or equivalent - Relevant experience of client and end user engagement - Scaffold inspection training - Temporary works training - Qualified first aider What we offer - Competitive Salary - Generous annual leave allowance, increasing with service and ability to purchase additional days each year - Car Allowance and Fuel Card - Discretionary Bonus Scheme - Private Medical Insurance - Salary Sacrifice Pension Scheme - Company EV Scheme - Life Assurance Plan - Health Cash Plan providing money off dental, optical, physiotherapy and other health and wellbeing services - Ongoing Health and Wellbeing activities including free annual health checks - Occupational Sick Pay - Paid membership fees of a relevant Institution or Professional Body - Gym Membership discount, plus use of our Company gym at head office - Cycle to Work Scheme We would like to make the application process as smooth as possible so please just let us know if you need any adjustments or support and we will do what we can to help. We wish you every success with your application. LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITES EMPLOYER
Our client is a fine dine Italian restaurant and they're looking to hire a Restaurant Manager for their restaurant in Chigwell. Working hours: 50-60 hrs per week Pay: From 700£/week Duties: Delegate responsibilities and supervise business operations. Hire, train, motivate and coach employees. Provide attentive, efficient service to customers. Assess employee performance and provide helpful feedback and training opportunities. Resolve conflicts or complaints from customers and employees. Monitor business activity and ensure it is properly provisioned and staffed. Analyse information and processes and develop more effective or efficient processes and strategies. Establish and achieve business and profit objectives. Maintain a clean, tidy business, ensuring that signage and displays are attractive. Generate reports and present information to upper-level managers or other parties. Ensure staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge, Marylebone and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Supervisor will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £17 per hour
Job Title: Product Trainer Location: Office based ROLE OVERVIEW: Join DK Tools Ltd in a pivotal role designed to champion product knowledge and training across the company. As the Product Trainer, you will be tasked with developing and delivering comprehensive training programmes that elevate the expertise of all staff members in our product range, including upcoming launches. Your insights and training will directly impact product development, sales effectiveness, and customer satisfaction. KEY RESPONSIBILITIES: · Product Expertise Development: o Maintain up-to-date knowledge of the entire product line and upcoming launches. · Training Programme Development and Execution: Design and implement a structured training programme for all employees, tailored to different departmental needs. Schedule and conduct regular training sessions, workshops, and seminars. New Product Testing and Feedback: Collaborate with product teams to test new products, Provide detailed feedback and suggestions for product improvements. Collaborate with production teams to ensure relevant product information is included on pack Sales Enablement: Equip the sales team with the necessary product knowledge and skills to enhance their sales pitches and customer interactions. Collaborate with Product & Marketing to create sales support materials like cheat sheets, product comparisons, and selling points. Customer Support Training: Train customer service teams on product features, troubleshooting, and FAQs to enhance customer support quality. Regularly review and update customer service training materials based on product updates and customer feedback. Content Creation for Marketing: Produce high-quality instructional and promotional videos that clearly communicate product usage and benefits to end-users. Collaborate with the marketing department to align video content with marketing campaigns and objectives. Collaborate with marketing to ensure key product information, features and benefits are reflected in marketing materials. Programme Performance and Metrics: Develop and monitor key performance indicators to assess the effectiveness of training programmes. PERSON SPECIFICATION - Knowledge, Skills & Behaviours: · Proven experience as a Product Trainer, ideally within the DIY tools or similar consumer goods industry. · Bachelor’s degree in Education, Business, Communication, or a related field. Relevant professional certifications in training or product management are a plus. · Strong presentation and communication skills, capable of effectively engaging and educating diverse audiences – in writing, verbal and comfortable being in front of a camera recording videos · Demonstrable experience in creating and managing training materials and programmes. · Technical proficiency in using technology and content creation tools for training purposes. · Excellent organisational skills, with a proven ability to manage multiple projects simultaneously and meet deadlines. COMPANY VALUES – What we look for · Trustworthy to do the right thing, even if it costs · Treat situations fairly, looking at the big picture inform decision making · Honesty in the way we deal with our colleagues and customers alike · Take pride & passion in our work to deliver quality and results · Take ownership to treat the business like it's our own · Treat everyone with respect, as you'd want to be treated yourself Challenge the status quo and drive continuous improvement.
The Role: We are seeking a highly motivated and experienced Ofsted Registered Manager to manage and oversee our supported living services for 16-18 years old. Reporting directly to the Managing Director, you will play a pivotal role in the day-to-day management and delivery of our services. This position is crucial for ensuring compliance with Local Authority fundamental standards while promoting best practices across the care settings. This opportunity will provide individuals the chance to grow a home and make an impact on the lives of young people. Key Responsibilities: Oversee and manage the daily operations of supported living services in line with council requirements, ensuring high standards of care. Supervise, mentor, and train support staff, fostering a collaborative, proactive, and supportive environment. Assist in the development, implementation, and review of individual care plans that reflect each client’s personal goals and aspirations. Key work with the Individuals to develop their support plan through the referral, assessment and review stages of person-centred planning. Understand their lifestyle choices, circles of support, what is important to and for them, and supporting them to have more choice and control in their life. Engage regularly with service users, families, and professionals, ensuring that care delivery aligns with a person-centred approach. Conduct regular audits and ensure all documentation is compliant with regulatory standards. Support with recruitment, staff rotas, and management of resources, ensuring services operate effectively within budgets. Actively contribute to continuous improvement initiatives and implement policies that drive quality and efficiency across the services. A level 5 qualification or be working towards this with management experience is crucial to the role, as well as experience in building a service and team as we are expanding the company. You will have comprehensive understanding of supported living with young people aged 16 - 18 . An understanding of the strategies for managing Challenging Behaviour and have the ability to understand equality issues and have knowledge and consideration of meeting the diverse needs of the staff team and vulnerable children / adults. You should have the ability to continually aim at improving the staff teams’ performance to provide Best Value Services and to develop effective team performance, make informed decisions and offer a clear lead, including pre-planning and impartation and monitoring of those plans, as well as having experience of handling conflict and managing sensitive issues to achieve positive outcomes. Person Specification: Leadership: Proven experience in a supervisory or management role within a supported living or similar regulated care environment, with a focus on empowering teams (minimum 1 year). You will lead, oversee and assist the directors in implementing the company’s vision, including the systems, staffing, policies and procedures that enable structure and high standards to be delivered. Communication Skills: Excellent written and verbal communication skills, able to liaise confidently with service users, families, staff, and professionals. Problem-Solving: Strong analytical skills with the ability to make decisions under pressure and resolve conflicts effectively. Organisational Skills: Exceptional organisational abilities, with a proactive approach to meeting deadlines and adapting to changing service demands. Empathy & Resilience: Genuine commitment to the well-being of others, with resilience and a positive attitude in a demanding sector. Qualifications Required: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway). Valid driving license or willingness to travel between service locations. Up-to-date knowledge of relevant Children & Adult Social Care Legislation, safeguarding procedures, and health and social care legislation. Benefits: Competitive salary and numerous benefits to grow As a growing company, there will be more perks as we grow and you will be at the forefront of it. Comprehensive training and development programs, including access to relevant qualifications and leadership training. Employee assistance programs supporting mental and physical well-being. Opportunities for career progression in a growing, dynamic company. If you are passionate about making a difference in young people’s lives and looking to advance your career in a supportive, passionate organisation, we would love to hear from you. Proof of right to work in the UK. Please be advised we do NOT offer sponsorship. Job Type: Full-time, Permanent Pay: £42,000 to £52,000 per year depending on experience (negotiable) Additional pay: Company Growth Bonus Benefits: Enjoy your Birthday off Company events Company pension scheme in the future Employee mentoring programme Referral programme Sick pay Work from home in the future Training programmes As the business grows, so do the perks! Schedule: Monday to Friday Weekend availability when required On Call The role requires working flexibly mainly Monday – Friday but will require a manager who can be flexible where required. Licence/Certification: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway) Work Location: In person with possibility to WFH in the future
Position: Salon manager (SOC 1253) Job Types: Full-time, Permanent Salary: £38,700.00-£40,000.00 per year Working hours: 37.5 hours Supplemental pay types: Performance bonus Work Location: 103-105 Lowther St, Carlisle, Cumbria, CA3 8ED, United Kingdom Salon Manager Hollywood Nails HB LTD is thrilled to present a remarkable opportunity for a Salon Manager to become a cherished member of our family, situated in the heart of Carlisle. We are actively seeking an individual with innovation, dynamism, and a keen business acumen to unlock the full potential of their team and salon. As the Salon Manager, you will be the driving force behind our salon's success. You will be a results-oriented leader committed to consistency and profit maximization. Our ideal candidate is an ambitious and imaginative leader who will serve as a role model for the salon team. Your leadership style will inspire and motivate, creating a positive atmosphere that enhances team morale. Your team will be motivated and enthusiastic about delivering the ultimate client experience, thanks to your unwavering support. In return, we will empower you with tailored training that encompasses both creativity and education, equipping you for success as a leader. Our future aspirations involve the establishment of a nail salon chain in the UK, aimed at making a significant impact and delivering top-notch services. Your experience and talent are pivotal to the realization of our salon's value for our customers. By contributing to our expansion, you not only enhance our company but also elevate the standard of services offered to society. This endeavor provides you with a unique opportunity to make a lasting impact and establish your reputation within the community. Join us and be a part of a thriving family dedicated to excellence and growth. Key responsibilities: - Operational & Financial Management Oversee day-to-day operations, including technician scheduling, inventory management, and supply ordering. Manage budgets, control expenses, and monitor financial performance to achieve revenue and profitability targets. Handle and resolve client complaints or concerns professionally. - Technical Nail Care and Services Develop various nail enhancements, including gel, acrylic, and custom nail art designs. Ensure that all nail technicians are proficient in shaping, filing, and applying polish with precision and consistency. Stay current on industry trends and introduce innovative techniques to the salon’s service offerings. - Staff Training & Development Lead training programs for nail technicians, emphasizing high-quality standards in all services, including manicures, pedicures, and nail enhancements. Provide continuous mentorship and professional development to ensure technicians maintain the highest level of skill and expertise. - Quality Control & Service Standards Establish and enforce quality assurance practices to maintain a consistent, high-end customer experience. Conduct regular assessments of technician work to ensure alignment with the salon’s upscale standards. - Client Relationship Management Cultivate strong relationships with clients, ensuring each client enjoys a personalized, high-quality experience. Address client feedback professionally, resolving any service issues to enhance satisfaction and encourage loyalty. - Health, Safety, & Compliance Ensure all staff adhere to rigorous health, safety, and hygiene standards to maintain a safe, clean salon environment. Conduct regular compliance checks, ensuring all operations meet local regulations and salon policies. - Support for Business Growth Work closely with the director on expansion plans, providing insights into staffing needs, service standards, and best practices for new locations. Establish scalable policies and practices to ensure consistent brand experience across all branches. More about you: · As a dedicated and innovative leader. Proven experience as a Salon Manager or in a similar managerial role in the beauty industry. · At least B1 English. · You possess the ability to nurture and expand a loyal clientele, ensuring their ongoing satisfaction. · Serving as a role model for our salon team, you will exemplify best practices with unwavering integrity. · You will adeptly cater to our clients while cultivating a thriving and profitable salon. · Ideally, your background will be in a commercial setting, marked by a results-driven focus aimed at profit maximization. · Your strong customer service skills will be a testament to your dedication to client satisfaction. · While an NVQ Level 5 in Beauty Therapy or equivalent is preferred, it is not a strict requirement. · You will work closely with the director to facilitate staff recruitment and provide comprehensive training to new team members. What you will get from us. • Incentives, competitions, and opportunities to earn bonuses and unlimited commission. • 28 days annual leave plus 8 bank holidays • Competitive salary packages. • Training courses
Job Title: HR & Industrial Relations Officer Location: Milton Keynes, UK Company: Ampergia Limited Job Summary: Ampergia Limited is seeking a dedicated and experienced HR & Industrial Relations Officer to support our human resources functions and manage employee relations. This role is vital in fostering a positive workplace culture, ensuring compliance with employment laws, and enhancing organizational performance through effective HR strategies. Key Responsibilities 1. Employee Relations: 2. Act as the primary point of contact for employee inquiries regarding HR policies, procedures, and employment rights. 3. Manage grievances, disciplinary actions, and conflict resolution processes in accordance with company policy and UK employment law. 4. Promote effective communication between management and employees to maintain a harmonious working environment. 5. Recruitment and Onboarding: 6. Collaborate with department heads to identify staffing needs and develop job descriptions. 7. Coordinate recruitment processes, including job postings, candidate screening, and interview scheduling. 8. Facilitate the onboarding process for new hires to ensure a smooth transition into the organization. 9. Performance Management: 10. Support the implementation of performance management systems, including regular appraisals and development plans. 11. Provide guidance to managers on performance-related issues and employee development strategies. 12. Policy Development and Compliance: 13. Develop, review, and implement HR policies and procedures in line with legal requirements and best practices. 14. Ensure compliance with all employment legislation and maintain up-to-date knowledge of relevant laws. 15. Training and Development: 16. Identify training needs and assist in the development of employee training programs. 17. Coordinate and deliver training sessions related to HR policies, compliance, and employee development. 18. Reporting and Data Management: 19. Maintain accurate employee records and HR databases, ensuring data integrity and confidentiality. 20. Prepare HR reports and metrics for management review. 21. Industrial Relations: 22. Liaise with trade unions and employee representatives to foster positive industrial relations. 23. Assist in negotiations related to pay, working conditions, and other employment terms. 24. Qualifications 25. Essential: 26. Master’s degree in Human Resources, Business Administration. 27. Excellent communication and interpersonal skills. 28. Proven ability to handle sensitive situations with discretion and professionalism. 29. Desirable: 30. Previous experience in an HR/IR role within a similar industry. 31. Familiarity with HR software and systems. 32. Personal Attributes 33. Strong problem-solving skills with a strategic mindset. 34. High level of integrity and professionalism. 35. Ability to work independently and collaboratively within a team. 36. Commitment to continuous professional development and best practices in HR. 37. Last date to apply for this position is 5th December 2024
Key Responsibilities: - Oversee overall front-of-house operations, ensuring a seamless guest experience. - Manage and coordinate all front-of-house staff, fostering a positive and efficient work environment. - Oversee and support kitchen staff management to ensure effective communication and smooth coordination between the kitchen and front of house. - Support the General Manager in daily operations to maintain a seamless dining experience. - Manage administrative tasks, including budgeting, staffing rotas, and inventory oversight. - Lead by example in maintaining high service standards and fostering a positive work environment. - Ensure compliance with health, safety, and hygiene standards. - Develop and mentor team members to enhance their skills and productivity. - Handle customer inquiries and feedback professionally to ensure customer satisfaction. - Contribute to marketing efforts and community engagement activities to promote the restaurant. - Oversee financial reports and track performance metrics. Requirements: - Previous experience in a managerial or supervisory role within the hospitality industry. - Strong understanding of restaurant operations and administrative functions (e.g., budgeting, rota management). - Proven experience managing front-of-house and kitchen teams effectively. - Excellent interpersonal and communication skills. - Ability to work under pressure while maintaining composure and professionalism. - Adept at problem-solving and team management. - Proficiency in relevant software and systems for administrative work. - Core Values We Look For: - Passion for hospitality and dedication to providing top-tier service. - Commitment to quality and attention to detail. - A collaborative and team-oriented mindset. - Integrity and a proactive approach to challenges. Why Join Us? At Intoku, you will be part of a supportive and dynamic environment where your contributions are valued and rewarded. We offer opportunities for growth, continuous learning, and an exciting career path in the restaurant industry.
Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
The prospective applicant needs to demonstrate the following: · Mainly responsible to run business smoothly on day to day basis. · To establishes and monitors work schedules to meet sales and productivity targets · To liaises with managers and other departments to resolve operational problems; · To determines or recommends staffing and other needs to meet sales and productivity targets; · To reports as required to managerial staff on departmental activities. · Planning work schedules, assigning task and delegates responsibilities. · Directly supervises and coordinates the activities of sales and related workers; Skills, experience, and qualification required for the role. · Proven experience as a Supervisor or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Working Hours: 37.5 hours per week
Job Title: Inpatient Nurse – United States Location: Various locations across the United States Job Type: Permanent Salary: Competitive, based on experience and Speciality Relocation Assistance: Yes (for eligible candidates) Job Description: Are you a dedicated and compassionate nurse seeking an exciting career opportunity in the United States? We are currently recruiting qualified and experienced inpatient nurses to join leading healthcare facilities across the USA. You will provide high-quality care for patients admitted to the hospital, working in a collaborative and dynamic environment. We have a full nursing program for our international nurses who aspire to settle in the USA. We offer NCLEX Preparation, Full training Modules, ILETS Prep, CGFMS, Arrange Interviews with various non-profit and University hospitals, Nursing Licence for a State , VISA, and 100% Job Placement guarantee. We only require graduate Nurses and not diplomas. Please feel free to apply with your CV if you meet the requirements. We are currently placing nurses in various states like Washington, New Jersey, Florida, North Carolina, Texas, Illinois, Arizona, California, Maryland, Louisiana, Virginia, and Georgia. The specialties we require nurses for are only inpatient categories which are RN - Medical – Surgical RN – Intensive Care Unit (ICU/CCU/HDU) RN – Paediatric Intensive Care Unit (PICU) RN – Emergency & Trauma (ER) RN – Oncology RN – Post Anesthesia Care Unit (PACU) RN – Neonatal Intensive Care Unit (NICU) RN – Labor & Delivery (L & D) RN – Psychiatric Mental Health RN – Nephrology & Dialysis Care Unit RN – Geriatric Care RN – Cardiac Intensive Care Unit (CICU) RN – Gastrointestinal Unit (GI) RN – Operating Room/Operating Theatre RN – Physical Medicine & Rehabilitation RN – Nurse Practitioner RN – Forensic Nurse Practitioner Industry Staffing and Recruiting Employment Type Full-time
Company Description ATH Staffing specializes in connecting premier talent with the hospitality and care industries in London. We provide highly skilled and reliable staff for luxury hotels, fine dining restaurants, and care facilities, ensuring smooth operations for our clients. Role Description This is a contract on-site role for Hospitality Staff at ATH Staffing in the London Area, United Kingdom. The Hospitality Staff will be responsible for providing exceptional customer service, managing hospitality services, and ensuring effective communication in the food & beverage industry. Qualifications Customer Service and Communication skills Hospitality and Hospitality Service skills Food & Beverage knowledge Experience in the hospitality industry Ability to work well in a team Excellent interpersonal skills Attention to detail and organizational skills Previous experience in a similar role is a plus Preferred qualifications include any of the following certificates: Food Safety and Hygiene Certificates, Allergen Awareness Certificate. Health and Safety Certificates, First Aid Certificate, Personal Licence for Alcohol Sales, COSHH Certificate, Fire Safety Training Certificate, or NVQ Level 2 in Customer Service. If you are interested in joining us, do not hesitate to apply.
About the Role: Good Staffing Limited is seeking reliable and hardworking cleaners to join our team, providing high-quality cleaning services in student accommodations, university facilities, care , office spaces and morehomes. As a cleaner, you will ensure a clean, safe, and welcoming environment for students and staff. Key Responsibilities: - Clean and maintain student bedrooms, common areas, and shared kitchens. - Clean toilets, urinals, hand basins, sinks, etc. - Disinfect surfaces, door handles, and other frequently touched areas. - Perform general cleaning duties such as sweeping, vacuuming, dusting, mopping, sanitising and polish floors as required. - Report any maintenance issues or damages to supervisors. - Ensure waste is disposed of properly and recycling is maintained. - Follow health and safety regulations at all times. Requirements: - Previous cleaning experience preferred. - Ability to work independently and as part of a team. - Attention to detail and commitment to maintaining high standards of cleanliness. - Good knowledge of the use of cleaning chemicals including COSHH. - Flexible availability, including occasional weekends. - Must be able to work within a student accommodation environment with respect to privacy and confidentiality. Note: While an Enhanced Disclosure Barring Service (DBS) check is required for this role, if you do not already have one, we can submit an application on your behalf. Benefits: - Competitive hourly rate. - Uniform and cleaning supplies provided. - Opportunities for career development and further training.
Nursery Manager Full time, on-site £33,000 - £35,000 per annum starting salary before bonuses, ideal start date 25th November, open to discussion. We are looking for a dedicated Nursery Manager to join and lead our friendly team in Swanley at our brand-new setting. The nursery has been running for 26 years, recently relocating to a bespoke building in Swanley Park. As a Nursery Manager you will be responsible for all aspects of the nursery operations and compliance, leading with exceptional people, commercial and educational standards. This is a role where your knowledge of nursery education and expertise, customer service and people development combine to create an environment for children to thrive! Dawn to Dusk Day Nursery is a home from home nursery looking for an enthusiastic, energetic and motivational Nursery Manager. This is an exciting opportunity to lead a happy nursery where we focus on encouraging children to be children, learning through fun and engaging play. You will be working with a dedicated team in a caring, family friendly and stimulating environment. The Nursery Manager works closely with the Director whilst also being expected to work autonomously in relation to everyday management responsibilities. The role requires the confidence to make decisions considering the reputation and financial aspects of the business whilst balancing a high degree of sensitivity to the needs of children and families. You will have a fantastic team to support you in your role as Manager, including a Full Time Assistant Manager, Part Time Office Manager/Administrator and Full Time SENCO, all supernumerary to ratios. Expectations from a successful candidate: · The ability to provide operational management of the nursery facilities and staff, to ensure a high quality, balanced provision of good practice education and care is delivered at all times. · Responsible for adherence to policies and procedures. · Ensure that the CPD, training, support, mentoring and supervision of the staff team inspires and leads ambitious practice. Good HR skills needs to make sure the team thrives. · To create a welcoming setting in which parents are happy to entrust their child. · To promote a successful and profitable business. · Engage with the local community and marketing the nursery to reach maximum occupancy whilst providing excellent customer care. Qualifications and experience required: A full and relevant level 3 qualification, higher or QTS. DBS enhanced disclosure within the child workforce sector Paediatric 12hr First Aid certificate Safeguarding training and qualification Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK 51 weeks a year full time, 40 hours per week with the ability to be flexible to ensure tasks are completed. Your responsibilities will include (but are not limited to): Management of the nursery and staff, and the overall care and education for the children in the setting. Conducting meetings with staff members and ensuring effective staff deployment. Assume responsibility for the daily operation of the nursery with agreed plans and budgets and that the nursery target occupancy levels are met. Financial management: income and expenditure, and occupancy, alongside our Office Manager. Thorough management of staff, supporting the care and education of the children in the nursery within a key person structure, promoting good practice and being a role model for other staff and children. Overall management, planning, and development of the nursery in close contact with the Director. Identify training requirements for team members, liaising with the Assistant Manager to ensure delivery and evaluate effectiveness. Handle people management in collaboration with the Assistant Manager and/or Director, including recruitment, induction, performance reviews, disciplinaries, grievances, and absence management. Communicate effectively with staff, parents/carers, and external agencies, demonstrating excellent customer service skills. Complete relevant paperwork and records to required standards and deadlines. Ensure the safeguarding, health, safety, and welfare of the children, including responsibility for child protection issues in liaison with appropriate agencies. Maintain adequate staffing levels in line with statutory ratio requirements, including arranging staff cover and rotas. Promote and apply equal opportunities policy throughout the nursery. Benefits Include: 31 days off, 20 bookable. Birthday off. Discounted Childcare. Christmas Bonus. Performance related Bonus. Social Events. Free Parking. Free drinks and access to nursery lunches. Attendance bonus. Training opportunities. Company Pension.