Onboarding Coordinator
4 days ago
Belfast
Onboarding Coordinator – EMEA Belfast (Hybrid) | Approx. £25,400 PAYE This role sits within the client's Staffing Office division. Key Responsibilities: • Develop strong relationships with hiring managers, procurement, HR, and other stakeholders to support the onboarding of temporary staff., • Perform onboarding, maintenance, and offboarding tasks within the Non-Employee Management System (NEMS)., • Maintain accurate system data throughout the non-employee lifecycle., • Act as a subject matter expert (SME) on non-employee management for the business area., • Ensure compliance with internal policies and documented procedures for non-employee governance., • Serve as a primary point of contact for client queries, escalating issues when needed., • Manage a high volume of queries to resolution across business units in the EMEA region., • Support continuous improvement efforts, automation initiatives, and operational excellence. Essential Experience & Knowledge: • Minimum 2 years in an administrative or business office environment, with experience using internal systems., • Minimum 1 year of relationship management experience, demonstrating strong customer service skills., • Familiarity with the staffing industry or vendor management systems., • Proficient in MS Excel for data presentation and reporting. Preferred Experience: • Background in financial services, onboarding, staffing, or vendor management., • Understanding of and ability to apply corporate policies., • Experience with end-to-end sourcing tools, including implementation and change management. Skills: • Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)., • Strong computer literacy and adaptability to new systems., • Quick to learn and master new processes., • Strong relationship management skills. Key Qualities: • Excellent attention to detail and organizational skills., • Ability to thrive in a fast-paced, high-pressure environment., • Capable of managing multiple tasks simultaneously., • Strong problem-solving and communication abilities., • Client-focused mindset with a collaborative approach., • Commitment to continuous improvement and innovation., • Flexible and adaptable to changing business needs.