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About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Cubitt House is an independent group of food driven pubs. We are 8 public houses with destination dining rooms in Belgravia, Chelsea, Marylebone, Mayfair and Notting Hill. We have 14 boutique hotel rooms in 3 of our pubs. Our food is about beautiful ingredients cooked with passion, whether a strong Mediterranean theme like The Princess Royal and The Orange or classic British. Ben Tish is our Chef Director so quality abounds in our kitchens We offer opportunities to develop your skills and experience whether in new openings or in our established places. We are currently recruiting for Barbacks to join our team, hospitality first, service second. We will train and develop you as much as you need. A smile and ‘can do’ attitude is more important to us than experience. Why you would want to work as a Bar Back for Cubitt House : - A focus on fresh seasonal, regional and sustainable ingredients. - Many opportunities for career development and progression. - Structured training plans for each role, monitored and supported by in house trainers. - Paid training courses (both in and out of house) and trips to our suppliers including some overseas. - Pension Scheme. - Access to Wagestream. - Workplace Nursery Scheme. - 50% Discount policy when dining in our restaurants. - Free Perkbox membership with over 300 discounts including – Apple, Cineworld, Café Nero, National Express etc. - Cycle to Work scheme. - Length of service awards, ranging from 1 year to 5+ year rewards and more! The successful Bar Back candidate will: - Have the ability to adapt, change and learn on the job. - Have an enthusiastic and energetic approach to the role they have applied for. - Show a passionate desire to delight our guests. - A curiosity to learn and grow within your role. - Enjoy working in a busy environment. - Have excellent communication skills, and a positive attitude. - Show initiative to take on new challenges, solve problems as they arise. - Be happy to work as part of a team, whilst being able to work independently when required. - Have or be getting a NI number and proof of their eligibility to work within the UK. Salary £13.50 P/H
✨ Exciting Opportunity: Full-Time Receptionist at Wiltons, Jermyn Street! ✨ Join House Manager Michael Stokes and our fabulous Front of House team at Wiltons, located near Green Park, and be part of our rich tradition of fine British dining. Why join the Wiltons team? 🤩 💷 Competitive salary: £14.55 - £16.60 per hour or £34,000 - £38,500 per year + bonus ⏰ Approx. 45 hours/week (Monday to Saturday, 2 days off) 🎄 Closed for Christmas, Easter, and Bank Holidays 🌴 28 days holiday + extra days for years of service 📚 Training & development opportunities, company-funded courses 🚀 Career progression with Flow Hospitality platform 🎉 Complimentary meal for 2 after passing probation 🍽️ 50% discount at Franco's and Wiltons 👗 Uniforms provided & laundered 🍲 Delicious meals on duty 🚴♀️ Cycle to Work Scheme 🏆 Employee of the month & year rewards 🎈 Annual staff party Who are we? 🏛️ Established in 1742, Wiltons is the epitome of fine British dining. Managed by Director Jason Phillips, we offer an exceptional dining experience with immaculately prepared dishes sourced from the finest farms and waters. What can you bring to the team? 🎯 Previous experience in fast-paced establishments 🏃♀️ Exceptional customer service & communication skills 📞 Fluent in English, both written and spoken ✍️ Enthusiasm, passion, and a ‘can-do’ attitude 🌟 Knowledge of reservation systems like Sevenrooms or OpenTable Experience with Squirrel POS would be beneficial 🖥️ Right to work in the UK required. Apply today and be part of our iconic team! ✨
Working Hours (Week): 40.00 hrs Education Qualification: Any Degree Experience: 1-3 Years Responsibilities Prepare asset, liability, and capital account entries by compiling and analyzing account information Document financial transactions by entering account information Recommend financial actions by analyzing accounting options Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports Substantiate financial transactions by auditing documents Maintain accounting controls by preparing and recommending policies and procedures Guide accounting clerical staff by coordinating activities and answering questions Reconcile financial discrepancies by collecting and analyzing account information Secure financial information by completing database backups Verify, allocate, post, and reconcile transactions Produce error-free accounting reports and present their results Analyze financial information and summarize financial status Provide technical support and advice on management Review and recommend modifications to accounting systems and generally accepted accounting procedures Participate in financial standards setting and forecast process Provide input into department's goal-setting process Prepare financial statements and produce budget according to schedule Direct internal and external audits to ensure compliance Plan, assign, and review staff's work Support month-end and year-end close process Develop and document business processes and accounting policies to maintain and strengthen internal controls Communicate effectively with clients Contribute to a strong client relationship through positive interactions with client personnel Communicate with Manager and/or Director on work status and client issues that arise Accountant requirements These are just a few of the job requirements you may see in an accountant job description: Thorough knowledge of basic accounting procedures and principles, including the Generally Accepted Accounting Principles (GAAP) Awareness of business trends Experience with creating financial statements Experience with general ledger functions and the month-end/year-end close process Excellent accounting software user and administration skills Accuracy and attention to detail Aptitude for numbers and quantitative skills Bachelor's Degree or Master's Degree in appropriate field of study or equivalent work experience Intermediate understanding of accounting and reporting standards, gaining experience in researching as it relates to accounting issues Experience with accounting software is a plus
🌟 Join Wiltons Team! 🌟 Are you an experienced Waiter/Waitress/Chef de Rang? Join House Manager Michael Stokes and our Front of House team at Wiltons on Jermyn Street, Green Park! Why Wiltons? 🤩 💷 £14.40 - £16.50/hr or £33,500 - £38,500/yr + yearly bonus ⏰ Full time(45 hrs) 🚫 Closed: Sat lunches, Sundays, 10 days at Xmas, Easter weekend, Bank holidays 🌴 28 days holiday (+ more for service years) 📚 Training & company-funded courses 🚀 Career growth with ‘Flow Hospitality’ 🎉 Celebrate passing probation with a complimentary meal for 2 🍽️ 50% discount at Franco’s and Wiltons 🏥 Company sickness pay 👔 Uniforms provided & laundered 🍛 Delicious meals on duty 👯 Recommend a friend Scheme 🏅 Employee of the Month/Year rewards 🎈 Annual staff party About Us 🏰 Established in 1742, Wiltons is a top fine British dining spot in London, located on Jermyn Street. Managed by Director Jason Phillips, we offer an exceptional dining experience with the finest seasonal ingredients. What You Bring 💼 🥂 Experience in fast-paced settings (80-100 covers/service) 🇬🇧 Knowledge of British cuisine 🍷 Wine, spirits & cocktail expertise 📈 Sales acumen & guest anticipation 💬 Stellar customer service & communication 🚀 Motivation, commitment, & eagerness to learn 💻 WSET certification is a plus Right to work in the UK required. No sponsorship available. Apply now with your CV! 🌟 If you don't hear back within 5 days, your application was not successful this time.
About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.
We are a reputed company based in East London. We are looking for a Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support to sales department. It is a full time position requiring 40 hours a week, Monday to Friday with some weekends as and when business need arises. As a Sales Administrator, you will be- - Taking orders from existing and new clients - Order stocks - Liaise with suppliers - provide after sale support, for example take ownership of bad stock and replace them promptly - Keep customer record - Generate sales report and report to the Directors - Provide overall administrative support to the whole sales department In assessing your suitability and credibility, we will be looking for- - Communication skills - Customer service skills - Attention to detail - Some IT skills - Having workable knowledge of Hindi, Urdu and Bengali will be a bonus.
Company Description Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. Whatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people. Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021. ------------------------------ Our commitment to diversity and inclusion: Mama is an inclusive company and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. Job Description Assist Restaurant Manager duties • Check floor set up prior to service start time • Ensures smooth service to all guests visiting restaurants, karaoke's, and Ateliers • Ensure rotas are aligned in reflection to our wage budgets and fair to the staff involved • Maintain uniform standards • Conduct F&B trainings as relevant (allergens, food bible…) • Communicate and store all relevant training material and documentation to all team members using the provided platforms • Maintain fluid communication between restaurant, bar team & kitchen teams • Create and maintain a safe environment for team members • Ensure all new members receive induction • Ensure all POS systems are up to date and managed properly • Ensure Res Diary is fully functional • Conduct duty manager shifts • Attend and contribute to weekly F&B management meetings Additional Information What’s in it for you… A competitive salary and extra benefits package!(10% bonus if is managerial role) 28 days holiday (including bank holidays) + pension scheme. A Health Cash Back Plan to claim money back and gain access to support for your physical wellbeing, private medical, dental and optical support . Enjoy a free night at Mama London and a meal for two in completion of probationary period. Goes without saying, but we’ll feed you during your shift. Up to 50% off rooms globally across the Accor, Ennismore and Mama Hotels for you and your nearest and dearest globally 30% of food and drinks for you to enjoy at any of our Ennismore locations From completing two years service gain an extra days holiday for each years completion caped at 32 days A fantastic Training program to get you settled into the business and progress through the ranks of the business Regular team get togethers, bi-annual parties – Mama knows how to have a good time! Code Offers and discount in Uk especially London with Restaurant , bars, events Perk at work with discount over clothes brands ,travelling etc Wagestream with discount over clothes brands,travelling etc A brilliant place to work which encourages a family and friendly atmosphere Important to know… Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Entre les studios d’artistes, le Père Lachaise, la « campagne à Paris » et les ruelles pavées et sinueuses, on devine les silhouettes d’Édith Piaf, Oscar Wilde, Jim Morrison et d’autres grands artistes. Mama s’est installée près de la petite ceinture, voie ferrée de l’ancien Paris, juste devant La Flèche d’Or, temple parisien de la scène européenne pop rock. Sensuelles et élégantes, les 170 chambres, entièrement conçues par Philippe Starck, vous attendent avec leur literie 5 étoiles et leur décoration décalée. Le restaurant propose des plats simples, faits maison, imaginés par Guy Savoy, à partager entre amis autour de grandes tables. Au gigantesque bar îlot, à la pizzeria ou sur la terrasse, vous croiserez sûrement le chemin de poètes américains ou de peintres japonais. Les beaux jours, le rooftop invite à dîner et à siroter un verre, en laissant son regard se promener sur la ville. À l’abri des intrusions du monde extérieur, Mama est là pour vous, gorgée de l’énergie de la ville et aussi chaleureuse et confortable qu’un chez soi.
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Administrative Assistant to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. KEY DUTIES AND RESPONSIBILITIES: The prospective applicant needs to demonstrate the following: · Mainly responsible to do administrative work in making office run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Stores information by filling in forms, writing notes and filing records. · Types reports, memos, notes, minutes and other documents. · Receives and distributes incoming and outgoing correspondence. · Dealing with correspondence, complaints and queries. · Preparing letters, presentations and reports to Director. · Implementing and maintaining procedures/office administrative systems. · Checks figures, prepares invoices and records details of financial transactions made. Skills, experience, and qualification required for the role. · Proven experience as an Administrative Assistant or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. · Experience in the similar role for 3 years is desirable. If you are a skilled Administrative Assistant looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week
Job Title: Business Development Manager (BDM) - Software Testing, Web Development, UI Design, App Development, and Social Media Marketing Location: Ilford, East London (Remote options available) Job Type: Commission-Based. NOTE:** This is a COMMISSION based role and there is no fixed pay.** Company: Cloud Technologies Ltd About Us: Cloud Technologies Ltd, established in 2019, is a dynamic IT solutions provider with a presence in both London and India. Our directors bring 30 years of combined experience across the UK, India and Singapore, having worked in sectors such as Banking, Public, Retail, and Gaming. We specialize in Software Testing, Web Development, UI Design, App Development, and Social Media Marketing, offering businesses the tools they need to enhance their digital presence and streamline their operations. We are looking for a Business Development Manager to help drive our expansion and bring in new clients. Key Responsibilities: - Identify and target new business opportunities in Software Testing, Web Development, UI Design, App Development, and Social Media Marketing. - Develop and execute strategies to attract potential clients and close deals. - Build and maintain strong client relationships, understanding their needs and providing tailored solutions. Collaborate with technical teams to create proposals that align with client requirements. - Stay informed about industry trends and market opportunities to position our services effectively. Secure new clients and projects aligned with the company's core services. Compensation: - This is a commission-based role, offering 10% to 20% commission based on the revenue of the project. The higher the revenue generated from the project, the higher the commission rate. There is no fixed salary. - Qualifications : - Proven experience in business development, ideally in Software Testing, Web Development, UI - Design, App Development, or Social Media Marketing services. - Excellent communication, negotiation, and relationship-building skills. - Ability to work independently, self-motivated, and results-oriented. - Familiarity with CRM software and sales tools is an advantage. - Bachelor's degree in IT, Business, or a related field is preferred. - What We Offer : - A commission structure ranging from 10% to 20%, depending on project revenue. - Flexible work arrangements, including remote working options. - The opportunity to work with a fast-growing IT company with a presence in both London and India, contributing to its continued success.
Job Summary: We have been exclusively retained by one of our prominent clients to support in selection for an Assistant Company Secretary. This vital role encompasses a blend of corporate governance responsibilities and office administration functions. The ideal candidate will play a pivotal role in maintaining statutory records, ensuring the company’s full compliance with regulatory frameworks, and providing essential administrative support to the board. This position is instrumental in ensuring that all governance protocols, legal requirements, and office operations are managed seamlessly, contributing to both the strategic direction and daily operational efficiency of the organization. Key Responsibilities: · Assist the Company Secretary in providing governance support to the board of directors, ensuring compliance with corporate governance standards and internal regulations. · Organize and manage board meetings, prepare agendas, take minutes, and ensure that all action points are followed up. Maintain communication between board members and senior management. · Maintain and update statutory registers and records, ensuring compliance with all legal and regulatory requirements. Ensure proper documentation of company activities and resolutions. · Ensure compliance with statutory and regulatory filings, including annual reports and submissions to government authorities (e.g., Companies House). Assist in the preparation of compliance reports for internal and external stakeholders. · Prepare and submit all necessary statutory documents to regulatory bodies, ensuring accuracy and timely filing to avoid non-compliance penalties. · Liaise with external regulatory bodies, auditors, and legal advisors to facilitate accurate reporting and governance activities. Ensure clear communication between all stakeholders on governance and compliance matters. · Oversee general office administration tasks including managing correspondence, scheduling meetings, and maintaining office supplies. Provide administrative support to board members and the management team. · Assist in the onboarding and training of new board members. Ensure they are familiarized with their governance responsibilities, statutory duties, and internal processes. · Assist in identifying governance risks and implementing risk mitigation strategies to safeguard the organization’s legal standing and corporate reputation. Qualifications and Skills: · Bachelor’s degree in Business Administration, or a closely related field. · 2-3 years of proven experience in a office management, company secretarial role or within corporate governance, with a strong track record of delivering effective governance support. · Ability to ensure compliance and governance excellence. · Exceptional organizational skills, with a meticulous attention to detail, ensuring accuracy and thoroughness in all governance-related tasks. · Proficiency in company secretarial software and related office tools, ensuring efficient management of statutory records and compliance documentation. · Strong communication and interpersonal abilities, enabling effective liaison with board members, senior management, and external stakeholders. · Demonstrated capacity to handle confidential information with the utmost discretion and maintain a high degree of integrity in all dealings. · Excellent time management skills, with a proven ability to manage multiple priorities effectively and meet strict deadlines in a fast-paced environment. Highly organized and self-motivated, with the ability to work independently and ensure timely completion of projects. What We Offer: · Competitive salary and benefits package. · Opportunities for career development and growth. · A collaborative and dynamic work environment.
Nursery Manager Full time, on-site £33,000 - £35,000 per annum starting salary before bonuses, ideal start date 25th November, open to discussion. We are looking for a dedicated Nursery Manager to join and lead our friendly team in Swanley at our brand-new setting. The nursery has been running for 26 years, recently relocating to a bespoke building in Swanley Park. As a Nursery Manager you will be responsible for all aspects of the nursery operations and compliance, leading with exceptional people, commercial and educational standards. This is a role where your knowledge of nursery education and expertise, customer service and people development combine to create an environment for children to thrive! Dawn to Dusk Day Nursery is a home from home nursery looking for an enthusiastic, energetic and motivational Nursery Manager. This is an exciting opportunity to lead a happy nursery where we focus on encouraging children to be children, learning through fun and engaging play. You will be working with a dedicated team in a caring, family friendly and stimulating environment. The Nursery Manager works closely with the Director whilst also being expected to work autonomously in relation to everyday management responsibilities. The role requires the confidence to make decisions considering the reputation and financial aspects of the business whilst balancing a high degree of sensitivity to the needs of children and families. You will have a fantastic team to support you in your role as Manager, including a Full Time Assistant Manager, Part Time Office Manager/Administrator and Full Time SENCO, all supernumerary to ratios. Expectations from a successful candidate: · The ability to provide operational management of the nursery facilities and staff, to ensure a high quality, balanced provision of good practice education and care is delivered at all times. · Responsible for adherence to policies and procedures. · Ensure that the CPD, training, support, mentoring and supervision of the staff team inspires and leads ambitious practice. Good HR skills needs to make sure the team thrives. · To create a welcoming setting in which parents are happy to entrust their child. · To promote a successful and profitable business. · Engage with the local community and marketing the nursery to reach maximum occupancy whilst providing excellent customer care. Qualifications and experience required: A full and relevant level 3 qualification, higher or QTS. DBS enhanced disclosure within the child workforce sector Paediatric 12hr First Aid certificate Safeguarding training and qualification Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK 51 weeks a year full time, 40 hours per week with the ability to be flexible to ensure tasks are completed. Your responsibilities will include (but are not limited to): Management of the nursery and staff, and the overall care and education for the children in the setting. Conducting meetings with staff members and ensuring effective staff deployment. Assume responsibility for the daily operation of the nursery with agreed plans and budgets and that the nursery target occupancy levels are met. Financial management: income and expenditure, and occupancy, alongside our Office Manager. Thorough management of staff, supporting the care and education of the children in the nursery within a key person structure, promoting good practice and being a role model for other staff and children. Overall management, planning, and development of the nursery in close contact with the Director. Identify training requirements for team members, liaising with the Assistant Manager to ensure delivery and evaluate effectiveness. Handle people management in collaboration with the Assistant Manager and/or Director, including recruitment, induction, performance reviews, disciplinaries, grievances, and absence management. Communicate effectively with staff, parents/carers, and external agencies, demonstrating excellent customer service skills. Complete relevant paperwork and records to required standards and deadlines. Ensure the safeguarding, health, safety, and welfare of the children, including responsibility for child protection issues in liaison with appropriate agencies. Maintain adequate staffing levels in line with statutory ratio requirements, including arranging staff cover and rotas. Promote and apply equal opportunities policy throughout the nursery. Benefits Include: 31 days off, 20 bookable. Birthday off. Discounted Childcare. Christmas Bonus. Performance related Bonus. Social Events. Free Parking. Free drinks and access to nursery lunches. Attendance bonus. Training opportunities. Company Pension.
Kitchen Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Kitchen Manager 45 hours per week We’re looking for someone passionate, energetic & extremely organised to manage our kitchen To manage our team of Kitchen Hands and KPs To implement & improve kitchen processes To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating To manage ordering, stock management & solve stock issues To manage team scheduling, training & well-being To report to Restaurant Manager, and Culinary Director Expectations | Organisation, Efficiency, Communication, Energy Strong proficiency in efficient, quality food prep Ability to manage a small team through service hours Leadership and communication skills Positive energy and dedication to the team, the business & the role A growth-mindset, as a key job role within a company that's growing FAST, and creating new, exciting opportunities for our best team players Experience Requirements | 1-3 Years Experience cooking in a busy professional kitchen/casual dining restaurant Management and team leadership experience Hygiene qualifications Compensation | £37,500 per annum 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
KEY DUTIES AND RESPONSIBILITIES: · To appoint staff, assigns tasks and monitors and reviews staff performance. · To liaises with other staff to provide information about merchandise, special promotions etc. to customers. · To ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently. · To ensure customer complaints and queries regarding sales and service are appropriately handled. · To authorises payment for supplies received and decides on vending price, discount rates and credit terms. · To examines quality of merchandise and ensures that effective use is made of advertising and display facilities. · Dealing with correspondence, complaints, and queries, · Supervising and monitoring other staff, · Liaising with staff, suppliers and clients · Attending meetings with Director and other staffs. · Planning work schedules, assigning task and delegates responsibilities. Skills and experience required: Leadership skills Ability to work well under pressure and time constraints. Knowledge of different varieties of Products. Ability to accept criticism. Communication skills Salary offered: Working Hours: 37.5 hours per week
Office Coordinator Monday to Friday 8:30 to 16:00 Main Responsibilities: To be responsible for the initial contact from clients with concerns or complaints. To be responsible for the initial contact from carers with queries relating to finance and or HR queries. To be the first point of contact for the Registered Care Manager and the Finance Director. To support the Registered Care Manager To support the day to day running of the office and ensure compliance with recording and reporting requirements in line with the business policies. The Office Coordinator will act under supervision of the Registered Manager. Assist the area coordinator with in house scheduling systems To be compliant with clients medications recording and ensure inhouse systems are accurate and up to date with relevant legislation The Role: You will be expected to be the first point of call for any concerns, queries or complaints from both clients and carers. Liaise with the Registered Care Manager any such concerns, queries or complaints from both clients and carers. You will be required to update the Registered Care Manager on a daily basis. The role will involve delivering in house training sessions on mandatory training subjects. In the absence of the Registered Manager and Finance Director you will be responsible for overseeing operations and managing the team. Oversee auditing of EMAR for all clients. Make sure clients have been informed of any scheduling changes. Requirements: Excellent IT skills (microsoft office, excel) Excellent communication skills, excellent phone manner and highly organised Proactive approach to challenging and rapid changes within the business Minimum 3 years experience in the Health and Social Care sector and or 2 years experience within an office environment. An understanding of managing EMAR. An understanding of CQC policies and requirements. Pay: Office Coordinator Full time position, 28 days annual leave £24375
- Job Title: Friendly & Engaging Interviewer for ToyPal (Part-time, Weekends) - Location: Leicester Square & Piccadilly Circus, London - Hourly Rate: £40-50/hour About ToyPal ToyPal is a revolutionary new parenting tool that transforms ordinary toys into extraordinary storytellers. We're passionate about helping parents create magical moments, spark their children's imaginations, and build healthy habits through the power of personalised play. We're looking for a friendly and engaging interviewer to capture the heartwarming stories of parents using ToyPal. You'll be interviewing British parents in the heart of London, capturing their experiences and insights on camera. ** Responsibilities:** - Conduct weekly interviews with parents in Leicester Square and Piccadilly Circus on Sundays. - Engage with interviewees in a confident, warm and friendly manner, creating a comfortable and relaxed atmosphere. - We'll provide you with the interview scenario and sample videos to help you prepare. A director and camera operator will be on-site to handle all the technical aspects, so you can focus on connecting with the interviewees. Requirements: - Must be a native English speaker with a British accent. - Advantage if you are a mother herself with a genuine understanding of parenting challenges and joys. - Confident and comfortable on camera. - Excellent communication and interpersonal skills. - Passionate about children's education and well-being. - Available to work on Sundays from 10:30 AM to 4:00 PM. ** Benefits:** - Competitive hourly rate of £40-50. - Opportunity to be part of a growing and innovative company. - Make a positive impact on families by sharing their stories. - Flexible, part-time work schedule. ** ** We'll review your information and guide you through the next steps in the application process. We look forward to hearing from you!
As part of our small team, this new, exciting and challenging full-time role for a New Business Development Manager within Statii, one of the fastest growing ERP companies in the UK. Offering the flexibility for Hybrid working and the opportunity to direct the growth within the business. The New Business Development Manager will be UK based, ideally with experience and connections with the manufacturing industry. Reporting directly to the Company Directors and responsible for sales presentations & demonstrations of the product, working alongside the marketing department on lead generation as well as developing own leads. Qualifications Background in an industrial or manufacturing background beneficial Lead Generation and Sales experience Strong communication and interpersonal skills Ability to work independently and collaboratively Experience in the software or tech industry is a plus
Purpose of the Job: To manage the events booking and coordination of sites/events required for the Managing Director and the contracted Brand Ambassadors (BA’s). Key Responsibilities: a) Build and maintain relationships with site managers/event organisers; b) Ensure that there are enough sites booked as required for the number of BA’s; c) Confirmation of bookings both by email and phone both at the time of booking and shortly before the event is to be attended; d) Update and the events timetable with the Managing Director and other BA’s; e) Keep itinerary and manage all events related stock including stands, banners and client specific collateral; f) Following up with site manager/event organisers to getfeedback relating to the BA’s conduct and to organise repeat bookings where required; g) Composing and sending Event Log to our suppliers; h) Maintainence and updating of bookings calendar; i) Organising and attending site visits (for example to book new sites or to build relationships); j) Networking and self-development with other event coordinators to improve skill set and to suggest improvements to our current system; k) Expanding the current database of sites and to get them profiled by our suppliers; l) Manage paid site budget; m) Liase and communicate with events team of our supplier; n) Adhere to any other client related specifications/requirements. 3. Knowledge, Skills and Attributes Required: • Proven competency of Microsoft computer packages (Word, Excel, PowerPoint, Access and Outlook); • Be of smart appearance in suitable business attire; • Enthusiastic, highly motivated, and outgoing individual with ability to use own initiative; • Act with and demonstrate good faith towards the company; • Act with diligence with regards to data protection and sensitive information.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... THE OPPORTUNITY We have commenced our search for an experienced General Manager to support the team at Thames Riviera Hotel, Maidenhead. Reporting to the Operations Director, you will have a strong focus on the delivery of exceptional guest care, as well as the commercial performance of the business. As General Manager you will develop your knowledge of the local market to achieve sales and maximise on revenue, managing occupancy, and driving growth in the food and beverage and events side of the business. You will be an ambassador for the guest journey and ensure values and service behaviours are delivered consistently in a professional and friendly environment. You will be responsible for directing and developing a current great team and culture across all departments to achieve exceptional performance across the key indicators of profit, people, and RGI. THE PROPERTY This fantastic hotel is located on the Banks of the River Thames, in-between a mixture of countryside & classic English villages, lies the Thames Riviera Hotel. comprising of 51 bedrooms and 3 function rooms , our newly re-decorated property is the perfect setting for weddings, conferences and other life events. The hotel is situated on Maidenhead Bridge and is easily accessible from the M4 and M40 with excellent links to two of London’s major airports – Gatwick and Heathrow. Our location is an excellent hub for exploring some of the best attractions and destinations that England has to offer. Hop on the tube and head into central London for shopping and a bite to eat. Visit Windsor Racecourse and Castle, Legoland and Thorpe Park, all of which are ideal choices for a fun-filled family day out. WHAT YOU’LL BRING TO THE TABLE The ideal candidate will have successful management abilities in the hospitality industry. You should be comfortable prioritizing and organizing work commitments, while providing clear direction to your team and ascertaining hotel training needs when necessary. It is imperative that the General Manager can motivate their team while specializing in exceptional guest satisfaction. We are seeking someone grounded, hands on and focused, who can confidently enforce the excellence of hotel standards, policies, and procedures. You should have experience of a similar fast paced hotel environment. You must also be able to demonstrate a track record of great leadership, ambition, enthusiasm and passion for the hotel industry. Excellent knowledge of the local market (preferred) Previous experience working within a similar independent or branded property. Balanced approach to our people, commercial and the community. Experience managing and coordinating a large team. RBH BENEFITS You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Compensation Market related salary and annual salary review Annual performance-based bonus 34 days annual leave Family Friendly and Health & Wellbeing Employee Assistance Programme Life Assurance Company Sick Pay Cycle to Work Scheme Other Yearly calendar of events Annual company awards ceremony Workplace wellness activities Community engagement activities Lond service awards EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our proces £55000 - £65000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Join our team at Kirklees Council, where we’re always looking for innovative ways to improve our services. We're seeking a Group Safety Advisor to help us meet our statutory duties and ensure a safe environment for our employees and the public. Key Responsibilities: Provide expert health and safety advice to Directors, Heads of Service, managers, and employees. Develop policies, conduct risk assessments, and investigate accidents. Carry out workplace inspections and ensure compliance with health and safety regulations. Identify training needs and deliver health and safety training. What We’re Looking For: NEBOSH National General Certificate or equivalent in Occupational Safety and Health. Technical Member of IOSH with active CPD. Proven experience in health and safety, including inspections, risk assessments, and training. Strong communication and organizational skills. Ability to travel to various Council locations. What We Offer: Hybrid working with up to 1-2 days per week in newly refurbished offices. Career progression opportunities and significant investment in your development. Friendly, supportive team environment. Excellent pension scheme and flexible working policies. Access to healthcare services, staff discounts, and a cycle-to-work scheme. For more of our staff benefits, please visit the following link Kirklees Council - Staff Benefits This job is a Grade 9-11, to start at Grade 11 you must have the following: Education & Training: Chartered Member of IOSH with ongoing CPD. Experience or qualifications in training. Experience: 4+ years as a Health & Safety Advisor in a complex, multi-site organization. Knowledge: Up-to-date expertise in health and safety. Ability to develop and review policies in line with new legislation. Skills: Quick response to requests and timely delivery of outputs. Strong data analysis, report creation, and project support. Effective negotiation and conflict resolution with unions and stakeholders. Leadership in meetings and task delivery. Additional: Ability to work independently and supervise junior staff. Manage workloads, especially during colleague absences. If you're ready to make a difference and advance your career in health and safety, apply now!
Job Title: Business Support Manager Location: Cardiff, hybrid Reports to: Director Salary: £40,000 per annum Type: Full-Time, Permanent Job Summary: The Business Support Manager will be responsible for providing comprehensive administrative, operational, and strategic support to ensure the smooth functioning of the business. This role requires a dynamic individual with strong organizational, communication, and management skills who can work cross-functionally with teams across the organization to enhance efficiency, streamline processes, and contribute to the overall success of the business. The Business Support Manager will also be responsible for overseeing administrative staff, managing resources, and ensuring that business operations are aligned with company goals. The successful candidate will work 37.5 hours per week and will solely work for Inawizdom Ltd. Key Responsibilities: Operational Efficiency: Streamline and optimize business processes to ensure efficient operations across departments. Identify and implement systems, tools, and processes to improve business workflows. Administrative Leadership: Lead and manage a team of administrative and support staff. Provide guidance, mentorship, and support to ensure high performance and continuous professional development. Resource Management: Oversee the management of business resources, including office supplies, equipment, and technology, to ensure operational efficiency. Develop budgets, monitor expenditures, and allocate resources effectively. Project Management: Support and manage cross-functional projects by coordinating resources, timelines, and deliverables. Track project milestones and ensure deadlines are met. Reporting & Analysis: Prepare reports, presentations, and data analyses for senior leadership to inform business decisions. Identify key performance metrics and provide insights for operational improvements. Stakeholder Collaboration: Act as a liaison between various departments and senior leadership to ensure smooth communication and collaboration. Build and maintain strong working relationships with internal and external stakeholders. Compliance & Policies: Ensure that business operations comply with internal policies and external regulations. Update and implement business policies and procedures where necessary to ensure governance and compliance. Risk Management: Identify and mitigate operational risks that could impact the efficiency and success of the business. Implement risk management strategies and contingency plans. Strategic Planning: Collaborate with senior leadership in the development and execution of business strategies. Provide operational insights to support long-term planning and organizational growth. Customer Service Excellence: Maintain a customer-focused mindset by ensuring that the support functions contribute to a high level of service delivery both internally and externally. Qualifications: Education: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Experience: At least 3-5 years of experience in a business support or operations management role, preferably in a fast-paced or growing organization. Prior experience in managing teams and budgets is essential. Skills: Strong organizational and multitasking skills. Proven ability to lead, manage, and develop teams. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. Analytical mindset with the ability to interpret and act on data. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Personal Attributes: High attention to detail. Ability to work independently and as part of a team. Adaptable and able to thrive in a dynamic environment. Strong leadership qualities and the ability to motivate and influence others. A customer-centric approach with a focus on service excellence. Benefits: Competitive salary and bonus structure. Generous holiday entitlement. Professional development opportunities. Health and wellness programs. Pension scheme and other company benefits. How to Apply: Please submit your CV and a cover letter outlining your qualifications and experience by 30 October 2024.
Position: Shop Manager Location: 60 Springett Avenue Type: Full-time Key Responsibilities: - Oversee daily operations of the shop, ensuring smooth and efficient processes. - Manage staff schedules, training, and performance to maintain high customer service standards. - Monitor inventory levels, order stock, and maintain relationships with suppliers. - Ensure visual merchandising aligns with company standards and enhances customer experience. - Handle customer complaints, queries, and feedback professionally. - Track and analyze sales performance, identifying areas for improvement. - Implement promotional activities and marketing initiatives to boost sales. - Ensure the shop complies with health and safety regulations. - Manage cash handling, sales reconciliation, and financial reporting. Requirements: - Previous similar experience in retail management but not necessary OR willing to get 4 weeks of training for role - Strong leadership and organizational skills. - Excellent communication and interpersonal abilities. - Knowledge of inventory management and POS systems. - Ability to work under pressure and multitask. - Customer-focused with a problem-solving attitude. MUST REQUIREMENTS - Be able to load - unload stock and deliveries on weekend basis, take deliveries from warehouse - MUST HAVE FULL UK DRIVING LICENSE AND OWN CAR** - Be able to speak Hindi Language for day to day activities with directors of business
SENIOR BARTENDER - THE HOUND - JKS PUBS NEW PROJECTS Salary - Up to £15ph Schedule - Full Time Experience - Previous experience within a quality Bar or Pub JKS are seeking a Bartender to join their new opening, The Hound, in Chiswick. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Bartender looking for a new role in an award winning, critically acclaimed group. JKS Pubs Group The Cadogan Arms Voted in the UK's Top 50 Gastro Pubs The Cadogan Arms is a much-loved Chelsea institution, restored to its former glory with a renovation that pays homage to the public house’s two centuries spent serving the local community. Comprising a bustling ground floor bar, an opulent dining room, and downstairs space ‘The Rose Room’. The location is headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu at The Cadogan Arms focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list which includes a bespoke British Pilsner from Cornwall’s Harbour Brewing, specially commissioned for The Cadogan Arms. The George The George is an 18th-century, Grade II listed public house on Great Portland Street, Fitzrovia. Spanning two floors, gilded Victorian mirrors, enamel paintings, and oak panelling remain unchanged, thanks to careful stewardship over the centuries. Large regency windows overlook the hustle and bustle of Great Portland Street, with original architectural details throughout and several private and semi-private spaces available for private hire. Befitting of a modern London public house, the all-day dining menu features snacks and starters, ideal for sharing and best enjoyed with a pint, heartier dishes, including chops and steaks from the charcoal grill, sandwiches, and pub classics, and indulgent desserts such as the Sticky Toffee Pudding and Hot Chocolate Fudge Sundae Banana Split. On the bar, house signatures include Guinness, Irish Whiskey and Irish Coffees, served alongside cask ales, craft beers, seasonal cocktails, and an extensive wine list The Position The right Bartender will be passionate and knowledgeable about beers, whisky and cocktails, and have a good background in high volume restaurants and bars, whilst delivering exceptional guest experiences with personality and flair. The Successful Bartender will have: Prior experience as a Bartender within a fast paced-quality restaurant or bar; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
Job Purpose Maintains a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone. Job Duties - Arranging survey appointment, Installations, services - Managing correspondence by answering emails - Assists in planning for upcoming installations - Manages reception area and looks after visitors - Answers phone calls and transfers them as necessary - Prepare relevant documents prior to installation and ensuring all documents are ready to be sent to the customer post installation. - Assist with purchase orders. - Interacts with directors and carries out their requests - Photocopies and files appropriate documents as needed Skills and Qualifications: Prior office experience; Strong Attention to Detail; Ability to Work Without Supervision; Excellent Time Management Skills; Exceptional Communication and Customer Service Skills; Technical Skills, Including Proficiency With Microsoft Office Programs; Strong Prioritisation and Organisation Skills; Ability to Handle Confidential Information; Strong Record Keeping Skills; Presentation Skills; Ability to Multitask