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Who Are We? Gear4music is a leading UK & European musical retailer. Since launching in 2003, our mission has been to make music accessible for all. We now offer over 62,000 products, serve customers in 190 countries, and operate in 15 languages and 9 currencies. In 2022, we also launched AV.com – retailing HiFi, Home Cinema, and accessories. Behind the scenes, we’re powered by a growing technical team who make all of this possible. We recently turned over £147m and continue to grow, evolve, and innovate. Who Are You? You’re a sharp, thoughtful, and organised Product Manager with a passion for technology and process improvement. You love asking the right questions, spotting bottlenecks, and figuring out how things can be done better, faster, smarter. You thrive in fast-paced, collaborative environments and enjoy solving real-world problems. You’re a confident communicator who can bring together technical and non-technical minds to drive tangible change – and you're excited to make a serious impact on how we work. Your Mission Sitting within the Tech Team’s product management function, You’ll play a key role in enhancing operational efficiency. Your job is to act as the bridge between technical teams, business stakeholders, and third-party vendors, helping us design and implement solutions that drive real results. You will: • Gather, document, and analyse complex business requirement., • Translate business needs into clear, actionable technical specifications., • Work with technical SMEs to understand our current technical set up, identifying areas of particular complexity and challenge., • Analyse and model current and future processes, identifying opportunities for efficiency and improvement., • Work closely with developers, external partners and infrastructure teams to deliver scalable technical solutions., • Support project delivery using Agile practices – contributing to sprint planning, retrospectives, and stakeholder demos., • Drive test planning and UAT, ensuring business goals are met before solutions go live., • Proactively communicate project progress, blockers, and outcomes to stakeholders at all levels., • Act as a champion for continuous improvement, working across departments to reduce manual processes and increase operational efficiency. The Technical Bits We don’t expect you to code – but you’ll need to be technically fluent enough to hold your own in discussions with developers, product teams, and vendors. Here’s the sort of experience we’re looking for: • Demonstrable experience as a Product Manager, Business Analyst, Systems architect, or similar role (3+ years)., • Experience with warehouse management systems (WMS), operational systems, or logistics platforms., • Familiarity with business analysis tools (e.g. JIRA, Confluence, Visio, Lucidchart)., • Understanding of the software development lifecycle (SDLC) and Agile methodologies., • Comfortable working with technical documentation, workflows, and data models., • Experience with WMS platforms, Logistics technology, or e-commerce back-office functions is highly desirable. Bonus points for: • Experience in systems/process transformation in a logistics, warehouse or retail operations environment. Why Us? Because we actually care. No, really. We're not about flash perks or empty promises. We’re about giving you the space, support, and flexibility to do your best work, grow in your role, and feel valued along the way. From wellbeing resources and mental health support to properly planned progression paths – you’ll be part of a culture that values honesty, collaboration, and impact. You’ll work with real people solving real challenges – not stuck in endless meetings or writing reports no one reads. You’ll get to shape how we work and play a key part in building solutions that scale with our business. We’re a flat team – our directors sit with the teams, and everyone has a voice. Critiquing your boss is allowed. Encouraged, even. Our Head Office and UK warehouse operations are based in York, so that’s where you’ll spend the majority of your time, but there will be opportunity for hybrid working and flexible hours, depending on your circumstances. What We Will Offer • Great pay – and it’s always on time., • No expectation of long hours. We respect your time., • A personal development plan and regular 1:1s., • Your choice of Mac or Windows Laptop, • Health Assured Employee Assistance Programme., • A generous staff discount scheme., • Flexible hours and no dress code., • Mental health first aiders., • A strong learning culture with support for external training. And the usual good stuff: • Cycle to work scheme., • Eyecare vouchers., • Company pension scheme., • Employee referral bonuses. We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.

Commercial Analysis Manager Location: York Organisation: Grand Central Make a real impact in open‑access rail. Shape commercial strategy. Drive growth. Grand Central is an open‑access train operator connecting the North East and West Yorkshire with London. With no government funding, our success is driven entirely by our customers — which is why we're committed to delivering exceptional journeys, meaningful community engagement and continuous commercial innovation. We’ve been proudly linking London Kings Cross, Yorkshire and the North East since 2007, calling at smaller stations and supporting local organisations along the way. The Opportunity We’re looking for a Commercial Analysis Manager to lead and evolve our commercial analysis function. You'll provide critical forecasting, insight and reporting that inform decision‑making across the business and directly influence revenue growth. Working closely with the Head of Commercial, Revenue Management, Pricing, Marketing and the Arriva UK Trains Growth team, you’ll be at the heart of shaping Grand Central’s commercial performance — now and in the future. What You’ll Be Doing • Lead Grand Central’s commercial analysis, insight and trading reporting to provide clear visibility of performance and industry trends., • Identify emerging customer behaviour trends and translate insight into actionable recommendations for Revenue Management and Marketing., • Deliver accurate revenue and demand forecasts, maintaining key KPIs and acting as SME for the GC Revenue Forecasting Model., • Develop and enhance data analysis and reporting capability using the Arriva BI platform., • Oversee Grand Central’s revenue claims process, ensuring the business maximises value from IAD and SPD claims., • Support modelling and evaluation for business development initiatives — including timetable changes, new routes, service enhancements and engineering impact analysis., • Line‑manage the Revenue Analyst Placement Student and oversee the Group Booking function. Essential Criteria • Degree‑educated (or equivalent) with strong numerical and written communication skills., • Proven analytical background with experience using BI tools and multiple data sources., • Confident communicator able to present clearly to senior stakeholders., • Commercially minded with the ability to translate insight into tangible business improvements., • A proactive, curious and challenging thinker — comfortable working at pace and juggling priorities., • A positive, dynamic team player with a passion for understanding complex issues. Desirable • Experience with rail industry systems such as LENNON and MOIRA., • Understanding of PDFH principles., • Previous Open Access experience. Why Join Grand Central? We offer a range of benefits designed to support your lifestyle, wellbeing and career growth. Core Benefits • Contributory pension scheme through the Arriva Workplace Pension Plan (AWPP)., • Unlimited free travel for you and your immediate family on all Grand Central services., • Concessionary travel on other Arriva UK Trains franchises., • Access to a 24/7 Employee Assistance Programme (Health Assured). Additional Benefits (after probation) • Friends & Family travel passes., • AXA PPP Healthcare medical insurance (taxable)., • WPA wellness package including dental and optical (taxable)., • Childcare Voucher Scheme., • Cycle to Work Scheme., • Access to Arriva Village rewards and benefits.

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: £30,000 – £40,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort.

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: £30,000 – £40,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort.

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: £30,000 – £40,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort.

Role Purpose: Location- Head Office in Ruddington, Nottinghamshire Level - Experienced Professional Department - Product R&D Working Pattern - Hybrid (three days a week in the head office) Benefits - ___ In this Senior Business Analyst role, you’ll take the lead on complex system integration projects that connect Salesforce CRM, Zuora CPQ, and Zuora Billing solutions. This is an incredible opportunity to work closely with stakeholders across the organisation - gathering requirements, designing automated workflows, and delivering innovative solutions that drive efficiency and transform operations. Responsibilities: • Leading Salesforce implementation and optimization initiatives, • Defining detailed system requirements for integrations and automation projects, • Managing cross-functional projects from scoping through delivery, • Creating comprehensive technical documentation and process flows, • Participating in steering groups and providing strategic insights, • Supporting acquisitions through system integration planning Skills and Experience:, • Proven experience as a Business Analyst in technology-driven environments, • Strong Salesforce expertise, including CRM configuration and automation tools, • Experience with CPQ platforms (Zuora, Salesforce CPQ) and system integrations, • Knowledge of renewal processes, CRM migrations, or customer lifecycle management, • Excellent stakeholder management and requirements gathering capabilities, • Ability to translate business needs into technical specifications Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at . All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! #INDMP #LI-NOTTINGHAM

IT Training and Support Analyst – York / Hybrid Competitive salary + Excellent Benefits This multi-site professional services firm are looking for an experienced IT Training and Support Analyst to join their team. This is a brand-new role, which would suit someone who enjoys working with people and supporting positive change. On-top of delivering engaging training sessions, you’ll support the rollout of new technology and processes, acting as the SME for business process support. As an IT Training Analyst, you will also provide occasional second-line support where queries relate to how systems or processes should be used. You will also support onboarding of new joiners with introductory training on core systems and firmwide processes. This role will be primarily on-site for the probationary period, with the opportunity for hybrid working once you are settled. Key responsibilities: As part of a team, help deliver the IT Training Strategy. Design and deliver training material in various different formats Monitor and assess staff knowledge absorption and the effectiveness of training Design and deliver training feedback evaluations for all training formats Provide effective post implementation user support for system change projects, Administer training courses, Core skills & experience for this role: Ideally experience in a similar IT Training and Support role Experience working within the Legal sector would be beneficial Experience of providing IT Support Experience providing training on complex systems. Passion for learning and development Strong technical knowledge of multiple software applications Understanding of key training tools and technology to design and deliver training Relevant training certifications would be desirable Full drivers licence and own car is required Package: Flexible and hybrid working A clear progression framework with individual career and development plans A range of benefits including pension, life cover, enhanced maternity and paternity pay, health cash plan, staff discounts, competitive holidays (+ birthday day off) and a cycle to work scheme The company have an excellent reputation within their sector, and have experienced consecutive years of growth. They promote a healthy work-life balance and will give you the opportunity to expand your technical knowledge. Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. The interview process will require a maximum of two stages. Please contact us to discuss salary requirements. Contact – Millie Ellis Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process. IT Trainer, Systems Trainer, IT Support Analyst, IT Training Analyst, Learning and Development Partner, – York, Leeds, Harrogate, Knaresborough, Hull, Wetherby, Wakefield, Ripon, Selby, Pontefract, Goole, Hessle

They have a fantastic opportunity for a Business Process Analyst to join their team.

Planning Performance and Process Analyst - Birmingham, West Midlands, United Kingdom, West Midlands, B37 7YNThis role, within our Maintenance Operations directorate and reporting to the Operations Manager (Planning, Performance & Process), is central to enhancing the repairs and maintenance servic

A leading university in the UK is seeking a Business Analyst to develop and promote a culture of excellence. You will identify and deliver business benefits, analyze business processes, and manage stakeholder engagement.

A growing technology firm in the United Kingdom is seeking a Business Analyst to support process improvement and automation initiatives.

A growing financial services company in Greater London is seeking an experienced Finance Business Analyst to support business performance and enhance financial controls. This role is integral for those with strong analytical skills and finance experience, emphasizing stakeholder engagement and proce

As a Business Systems Analyst – Integration, Process & Automation, you will work closely with the Head of Technology & Information Systems to drive process improvement, system integration, and automation initiatives across the organisation. We have an exciting new opportunity at Scope for a Busine

We have an exciting placement opportunity for a Business & Process Architecture Analyst within our Retail team. Strong process skills, including process design, mapping, governance and improvement (Lean or similar is desirable). Military & Athlete 2026 Talent Placement - Business & Process Architect

A leading security consultancy in Greater London is seeking an experienced Contract Senior / Lead SOC Analyst to enhance their existing SOC function.

A leading investment management firm is seeking a Business Analyst for a 9-month FTC role focused on enhancing client reporting and processes.

Career Opportunities: Senior Business Analyst - AI & Process Transformation (11034). Senior Business Analyst - AI & Process Transformation. As a Senior Business Analyst, you will play a pivotal role in leading enterprise clients through their next stage of AI-driven transformation.

Senior Process Improvement Analyst. Senior Process Improvement Analyst to shape legal service delivery within an international law firm as part of a Business Transformation Programme. Support broader project; optimisation of legal service processes, continuous improvement of processes delivered by s

A global specialty lines insurer is seeking a professional to support business operations through process improvements and technology. Key skills include business process improvement and insurance industry expertise.

As well as delivering engaging training sessions, you'll support the rollout of new technology and processes, help identify where best practice is not being followed, and act as a key point of contact for business process support across departments. Support departments with process-related queries,

A leading technology services provider in Greater London seeks an Operational Business Analyst to improve business processes and resolve data quality issues. You'll document current and future processes, perform data cleansing, and maintain documentation.

A leading investment firm in Greater London is seeking an Investor Services Analyst to enhance global client experience. You will manage Tier 3 clients, ensuring high-quality investor services through data-driven insights and process improvements.

A leading consulting firm is seeking a Lead Business Process Analyst for a 6-month contract to play a pivotal role in a major transformation programme. This hybrid position in Greater London requires expertise in BPMN and process design, alongside proven experience in engaging senior stakeholders. T

A technology consultancy in Greater London is seeking a Senior Business Analyst to lead a team in reviewing business processes and information needs.

A financial services firm in Greater London is seeking a Business Analyst for a 9-month FTC role focused on enhancing client reporting and improving processes.

A leading financial services company in the Greater London area is looking for a skilled professional to support its SOX programme by designing and maintaining Finance-related controls.Candidates should have 4–6 years of experience in audit or financial compliance and hold a professional certifica

The role will involve engaging with stakeholders across various teams, documenting processes, and running workshops to validate requirements. Candidates should have strong process mapping skills and experience in regulated environments. A large organization in the UK seeks an experienced Senior Busi

A leading finance organization based in London is seeking a Manager, Global Technology Support Services to enhance finance systems and drive continuous improvement.Responsibilities include partnering with finance stakeholders to document and validate requirements, supporting system performance, and

In this position, you will work closely with Finance teams, process owners, external auditors, and cross-functional partners including Tech and IT to ensure controls are clearly documented, evidence is complete, and processes remain audit-ready. Work closely with Finance teams, process owners, exter

Lead Business Process Analyst – 6‑Month Contract (Outside IR35). Senior/Lead Business Process Analyst. Strong background in BPMN, process design and enterprise‑level transformation.

A leading financial services company in Greater London is looking for an experienced Digital Business Analyst to support digital banking initiatives. The role requires working closely with product and technology teams to gather requirements, analyze processes, and improve customer journeys.

A leading recruitment agency is seeking a Business Process Analyst to enhance productivity and reduce costs by collaborating with diverse teams including Sales, Marketing, Finance, and IT. The ideal candidate should have proven experience in process mapping and design, along with strong change manag

A financial services organization in Greater London is seeking a Process Analyst for a 3-month engagement to drive a data quality transformation. The role involves leading process mapping, identifying critical data elements, and building data quality rules while collaborating with stakeholders and e

A dynamic fashion brand in Wirral is seeking a Business Analyst to join their Tech team. This role involves collaborating with various departments to capture requirements, document processes, and support project deliveries.

Produce process v1 packs: one page process guide + minimum brief/pack + acceptance criteria + QA checkpoints + measures + rollout plan. Process and Improvement Business Analyst. The Sales and Marketing team are recruiting a Process and Improvement Business Analyst on a 12‑month fixed‑term contra

Reporting to the Group Treasury Senior Manager – Systems & Processes, this role has responsibility for supporting treasury technology on a global basis. Systems play a key role in our treasury transformation project, and the role has full responsibility for enhancing existing treasury systems and

Network Engineer – Technical Author & Process Analyst – Documentation. This role sits within the Network Infrastructure team, taking ownership for documentation, design & process library. Identify process inefficiencies and maintain documentation to reflect evolving ways of working.

Proficiency with MS Office and experience using process mapping tools (Visio, Lucid), automation platforms (UiPath, Power Automate), and AI/LLM/process mining tools. The Senior Process Analyst plays a critical role in designing, building, and implementing strategic operational initiatives across reg

The Sales and Marketing team are recruiting a Process and Improvement Analyst on a. The Process and Improvement Analyst accelerates the development and continuous improvement of the Sales and marketing operating model. The role designs and facilitates workshops, maps end‑to‑end processes aligned

A leading consulting firm is seeking an Oracle Business Systems Analyst based in Greater London for a 12-month contract. Responsibilities include operational support, documentation creation, and process improvement.

The successful candidate will be responsible for driving process and quality elements of a business transformation programme, optimizing service processes, and championing change across the organization. A leading data consulting firm in London is looking for a Senior Process Improvement Analyst for

A leading recruitment agency is seeking a Business Analyst to bridge the gap between stakeholders and technical teams.

We are searching for two Process Analysts (IFS) who will be crucial in driving the ongoing optimisation and effective use of our client’s IFS ERP system. Interrogate, validate, and triage incoming requests, defining both the current (As-Is) and future (To-Be) processes. Proactively identify opport

A leading online fashion retailer in Greater London is seeking an AR Analyst to oversee accounts receivable operations. Key responsibilities include managing credit control, producing insightful reports, and driving process improvements.

Proven experience as a Business Process Analyst, including end-to-end process mapping and design. Robert Walters is partnering with a leading business in their search for a Business Process Analyst. Recommend process improvements, including opportunities for automation.

The Process Mapping Analyst - Private Markets Network (PMN) will be responsible for analysing, documenting, and improving end-to-end operational processes across the PMN ecosystem. Ability to translate ambiguous or fragmented process input into clear artefacts, including process maps, process narrat

A leading financial services firm in the UK is seeking a Business Analyst for a 12-month fixed term contract to support process improvements and business needs.

The ideal candidate will have strong communication skills and experience with JIRA, Confluence, and process modeling. A leading consultancy in the UK seeks a Business Analyst to support critical business transformation initiatives.