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Customer Service Advisor Location: Wellingborough Salary: £26,234 per annum Vacancy Type: Permanent, Full Time Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office What we offer Wellingborough, site based 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities * Reward and recognition To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to their website to complete your application

Customer Service Advisor Location: Wellingborough Salary : £26,234 per annum Vacancy Type: Permanent, Full Time Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile • Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification • First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office What we offer • Wellingborough, site based 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities * Reward and recognition To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please proceed through the following link to be redirected to their website to complete your application.

IT Service Desk Analyst Wellingborough, Hybrid Working with occasional site visits £36,178 We own and manage around 5000 homes with a £23 million turnover, and our mission is to “partner with customers and communities to shape places people are proud to call home.” We pride ourselves on being a forward-thinking progressive housing association reflective of what is an ever-changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow. We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity. We are not a traditional Service Desk but a hands-on 1st/2nd line desk which covers everything from general password resets to setup / administration of hardware, software and user accounts. This role is primarily home-based, with a requirement to attend the office regularly to support service delivery. This will include supporting new starter inductions, undertaking a weekly floor-walking support day, and attending the office as required to meet operational and workload demands. Your main responsibilities will include: • Manage incidents, service requests and enquiries through the Service Desk system, ensuring tickets are updated, prioritised and resolved in line with agreed service levels., • Respond to and log incidents, service requests and enquiries, providing first and second line support for staff across the organisation's ICT systems and services., • Investigate anomalies with the key applications and work with suppliers to identify and resolve issues., • Experience of working with Microsoft Entra ID & M365 Admin Centre for the administration of user accounts, groups, MFA etc., • Provide support for Microsoft 365, SharePoint, Teams, Citrix, cloud-based business applications, Android & iOS mobile devices and endpoint management solutions., • Ensure that all starters are created with the correct security access to the network and applications. Deactivate leavers and manage their data before deleting access completely., • Provide advice and user training on the system process operation as required, including IT induction training for all new starters., • Collate and maintain system documentation such as asset registers, license registers, network diagrams, applications or documentation created by other members of the IT Services team., • Build, deploy and maintain laptops and mobile devices, ensuring devices remain secure, patched and compliant with organisational standards. What we are looking for Our successful candidate will have the following skills and experience: • Strong customer focus with a friendly and helpful attitude and ability to work well with others., • Ability to share IT knowledge and up skill/train staff in the use of IT systems and applications., • Excellent communication skills with the ability to provide support through phone, email, Microsoft Teams and remote support tools.Experience of working in a 1st/2nd Line IT support / Service Desk role., • Experience of supporting Microsoft 365 applications including Outlook, Teams and SharePoint., • Experience of Windows 11 administration and troubleshooting., • Experience of using an IT Service Management (ITSM) or ticketing system., • Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues independently., • Resilient and able to work to tight deadlines, with competing priorities in a pressured environment., • As this role is remote, you must have a reliable internet connection and live within a commutable distance to the office as you may need to be on site at short notice. If you have the experience and passion to help us achieve our goals and are highly proactive with a positive attitude, you might be just the person we are looking for. In return you will benefit from 25 days annual leave, health cash plan (following probation), the ability to work flexibly and the option of a Social Housing Pension Scheme. Please note that we reserve the right to close this advert early for the right candidate

Our Client, Located Near to Wellingborough are Seeking an Experienced Senior QC Analyst to join their Pharmaceutical Quality Control Laboratory Team, who are Responsible for Performing Analytical Testing, Conducting Investigations, and Ensuring Regulatory Compliance ROLE • Routine and Non-Routine Analysis, Using HPLC and Other Analytical Techniques, • Testing of Raw Materials, Finished Products, Stability Samples, and In-Process Samples, • Accurately Review and Interpret Analytical Results, • Ensure Laboratory Documentation is Completed in Compliance with GMP and Data Integrity Requirements, • Support OOS, OOT, Deviation, and CAPA Investigations, • Participate in Method Validation, Verification, and Transfer Activities, • Maintain Compliance with SOPs, GMP, ICH Guidelines, and CFR Requirements, • Assist with Laboratory Housekeeping, Calibration, and Equipment Maintenance, • Work Collaboratively with Other Site Departments REQUIRED • Degree in Chemistry or Pharmaceutical Sciences, • Minimum 5 Years’ Experience in a Pharmaceutical QC Laboratory, • Hands-on HPLC Experience, • Experience with a Variety of Analytical Techniques eg UV, FTIR, and Karl Fischer, • Sound Knowledge and Experience of GMP, Data Integrity, and Regulatory Compliance, • Experience with Chromeleon or Similar CDS Software, • Strong Analytical and Problem-Solving Skills, • Good Documentation Skills, • Ability to Work Independently and Manage Priorities Effectively, • Experience with Stability Studies and Method Validation, • Exposure to Investigations, Including OOS/OOT

The successful candidate will possess strong stakeholder management and process mapping skills. Sivara GmbH is looking for a Finance Business Analyst to join their Finance Transformation programme in London. This vital role involves capturing and redefining finance processes to support a new solutio

That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process.

With our value-based recruitment processes, you can rest assured that you will be provided with all the tools to embark upon your new journey.

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Leading, established and highly successful provider of mechanical and electrical installation services to commercial and industrial buildings seek the solid appointment of an experienced and commercially talented Electrical Project Manager from an M&E / Building Services electrical installation proj

Mechanical Project Manager / Senior Mechanical Project Manager | M&E Building Services | North London | £75,000-£95,000 + Package.This is a fantastic opportunity for an experienced Mechanical Project Manager or Senior Mechanical Project Manager to join a respected M&E Building Services contractor

Project Manager - Water Industry (Civils & MEICA) Location: South East England Salary: Up to £80,000 + Car Allowance + Bonus + Benefits Sector: Water & Wastewater Infrastructure About the Role We are recruiting for an experienced Senior Project Manager to lead the delivery of water and wa

Electrical Project Manager Small Works Projects.Following 12 months of continuous employment, you are entitled to become a beneficiary of the Employee-Owned Trust (EOT) scheme.Length of Service reward scheme.The client is a well-established turnkey Principal Building Services & Engineering Contract

Project Manager (Multi-Utility) West Midlands, Leicester or Derby.Join a forward-thinking utilities provider thats committed to innovation and excellence.At Last Mile, we deliver high-quality, multi-utility solutions across residential, commercial, and industrial sectors, as a safety-first connecti

Quest Global is an organisation at the forefront of innovation and one of the worlds fastest growing engineering services firms with deep domain knowledge and recognised expertise in the top OEMs across seven industries.We are a twenty-five-year-old company on a journey to becoming a centenary one,

Location: 5 days onsite in Basingstoke.Rate: £500 per day via umbrella.Candidates MUST hold Active DV Clearance to be eligible to be considered for the opportunity*.Our purpose is to make the world more sustainable by building trust in society through innovation.As an Associate Project Manager wi

We are currently recruiting for Warehouse Operatives for our Raunds based client on a temporary to permanent basis, this is a fantastic opportunity to achieve a permanent position with great benefits.Duties will include: Picking of large appliances with Sack barrow truck Loading and Unloading of ve

Impact Recruitment are recruiting for our FSTE100 client the UK's number 1 trade kitchen supplier, who are currently ranked within #10 in the best employers to work for in the UK - according to best companies live.We are seeking LLOP Pickers / Warehouse Operatives / Banders and strappers / FLT drive

Monday Thursday: 8:00am 4:30pm.We are currently seeking reliable and hardworking Warehouse Operatives to join our clients busy water coolant operations team.The successful candidates will be working either on the production line or within the cleaning and descaling department, supporting the day-t

Exposure to warehouse management processes.

Apply today to work as a Warehouse Operative (Reach Truck, CB, HLOP) for our client, a leading provider of cutting-edge supply chain solutions to the most successful companies in the world.Staffline is recruiting a Warehouse Operative - Reach Truck, CB, HLOP Driver in Wellingborough.The rate of pay

Warehouse Operative AM Shift - Wellingborough, NN8 6BT.This is a great opportunity for reliable and hardworking candidates looking for ongoing, full time work with immediate starts available.Loading and unloading containers.Keeping the work area clean and safe.Ability to work in a fast paced environ

Apply today to work as a Warehouse Operative/ PPT Driver for our client's manufacturing site, mainly focusing on cutting grapes.Staffline is recruiting Warehouse Operatives / PPT Drivers in Thrapston.The rate of pay is: - 0-12 wks £13.This is a full-time role working fixed 12-hour shifts

Shifts Available: Monday-Friday - 6:00am 2:00pm or 2:00pm 10:00pm.Quest Employment are looking for reliable and motivated Warehouse Operatives to join our busy warehouse team in Wellingborough.This is a hands-on role that plays a vital part in ensuring the efficient movement, storage, and dispatch

WAREHOUSE OPERATIVE PACKING SCUNTHORPE IMMEDIATE STARTS ONGOING ROLES ROTATING SHIFTS .Due to increased workloads our client, a fantastic packaging company, are now looking for warehouse operatives to join their team.This role is a ROTATING SHIFTS role so you must be able to work Mo

Contract role (agency ongoing role).Sunday - Thursday / Monday - Friday.Our client is a leading railway infrastructure company dedicated to delivering excellence within the rail industry.They are seeking committed and detail-oriented Warehouse Operators with a valid VNA licence and relevant experien

Have a clear understanding of the company's Policies, Processes and Procedures.

Warehouse Operative/ PPT Driver.Staffline is recruiting Warehouse Operatives / PPT Drivers in.As a Warehouse Operative/ PPT Driver your duties include:.Receiving and checking incoming goods.Working at the desk to complete computer-based tasks.Driving PPT- full training provided.Our perfect worker wi

Job Title: Refrigeration / Warehouse Operative.Contract: Temporary ongoing with permanent opportunities available.Gloucester are recruiting for 1 Refrigeration / Warehouse Operative for an ongoing temp to perm assignment in Swindon, SN3.The role would be split in refrigeration 80% and Warehouse 20%.

Warehouse Operative PM shift - Kettering.At Job&Talent, we are recruiting for a Warehouse Operative PM shift to work with a leading logistics company in Kettering.This role is essential for maintaining the high standards of service expected in a fast-paced distribution environment.Weekend availabili

Warehouse Operative Nights - Raunds| £12.This is a great opportunity to secure ongoing.Maintaining a clean and safe working area.Working efficiently to meet daily targets.

ANY 5 DAYS OUT OF 7 INCLUDING WEEKENDS BASED ON ROTA.Islip, supporting the supply of clothing and accessories to stores nationwide.

Join a thriving warehouse& production team with competitive hourly rates and excellent development opportunities in Barton Upon Humber.We are looking for several Warehouse Operatives.Location: Barton Upon Humber, DN18.Experienced preferred but not essential; training provided.Shift: Monday to Friday

Key Responsibilities Operating Counterbalance forklift trucks safely and efficiently Training and operating VNA trucks (if not already qualified) Managing goods-in and goods-out processes Supporting stock control and inventory accuracy Supplying production areas with materials Maintaining high stan

Shift: Monday to Friday, 09:00 18:00 (1-hour break).Warehouse Operative / Bendi Driver to support the efficient running of our warehouse operations.The successful candidate will play a key role in managing stock, ensuring accurate order fulfilment, and maintaining high standards of organisation and

This role is essential for maintaining the efficiency of our distribution operations and ensuring that customer orders are processed accurately and safely.

Travel Allowance + Stay Away Expensed + Discretionary Bonus + Pension + Holidays + Private Medical Insurance + Package + Technical Progression + 'Immediate Start'.Take on the role of a Senior CSA Project Manager with a rapidly growing contractor in the thriving data centre / pharmaceutical / manufac

Come and join one of the UKs largest independent providers in neuro and mental healthcare.At Active Care Group, we are passionate about delivering high-quality care and support for people living with neurological conditions, acquired brain injuries, spinal injuries and complex care needs.We are look

Electrical Small Works Project Manager | Building Services | East London | £55,000-£65,000 + Vehicle or Car Allowance + Bonus + Healthcare.Due to continued growth and the recent award of a major long-term electrical small works contract, a well-established and highly respected electrical contracto

Project Manager - Construction Location: Head Office Northampton Contract: Full-time / Permanent Background Our client is a family-run main contractor specialising in the design, installation and refurbishment of premium steel-framed buildings.Quality, precision and client-focused delivery are a

Key responsibilities include: Managing construction and civil engineering projects from inception to completion on behalf of clients Producing tender documentation and administering procurement processes Reviewing and evaluating contractor tenders and making recommendations to clients Preparing det

You will also provide leadership to a small team and contribute to organisational effectiveness through improved processes and delivery disciplines.

Junior Project Manager (Acoustics / Construction).DOE + Progression to Project Manager + European Travel + Private Medical Insurance + 25 Days Holiday + Company Benefits.Are you an ambitious Assistant Project Manager looking for a role that offers genuine career progression, greater project ownershi

Project Manager/CAD Technician (Construction/Wellness) Wirral, England £45,000 - £50,000 + Training + Progression + Pension + Benefits Are you a Project Manager/Coordinator/CAD Technician or similar coming from a background in the Construction/MEP/Leisure/Wellness Industry or a relate

NEC Project Manager Vacancy About the Role: Our client in the North East is urgently seeking an experienced NEC Project Manager to take ownership of a portfolio of major highways and public realm projects.This is a critical appointment to support the successful delivery of high-value schemes alrea

Senior MEP Project Manager – Healthcare Central London £100,000 – £120,000 + package Main Contractor A leading main contractor is seeking an experienced Senior MEP Project Manager to join their team on a prestigious, large-scale healthcare construction project in Central

Quest Global is an organization at the forefront of innovation and one of the worlds fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries.We are a twenty-five-year-old company on a journey to becoming a centenary one,