Graduate Coordinator & Agency Administrator
2 days ago
Purley
Role: Graduate Operations Coordinator & Agency Administrator Location: Purley, Surrey Reports to: Traffic Manager Permanent position Please note this is a graduate job with the salary of 27,000. About us For over 30 years, Tjarks & Tjarks has been a leader in private label branding and packaging, creating design that wins at the retail shelf. We combine creativity, precision, and production expertise to deliver end-to-end design-to-artwork solutions for global retailers. Our culture is built on reliability, consistency, and exceptional attention to detail. We’re hands-on, dependable, and obsessed with craft, delivering work that performs in the real world. About the Role We are looking for a highly organised, proactive and detail-focused Junior Operations Coordinator & Agency Administrator to join our design agency. This is a varied, entry-level role that works across the studio, supporting different departments and helping to keep projects, deadlines and day-to-day agency operations running smoothly. The role will be line-managed by the traffic manager and will combine project coordination, general administration, artwork support and technology-related tasks. The successful candidate will be an excellent communicator who enjoys solving problems, following up on actions and making sure nothing falls through the gaps. Key Responsibilities Deadline Coordination A central responsibility of the role will be managing the agency’s studio deadline sheet and helping ensure that all work is delivered on time. This will include: • Producing and reviewing a daily report of all work due to leave the studio., • Liaising with departments and individual stakeholders to confirm the status of each project., • Following work through each stage of the agency process and identifying anything that could delay delivery., • Proactively escalating issues and helping to remove blockers as quickly as possible., • Updating the deadline sheet throughout the day as work is completed., • Working towards a clear deadline list by the end of each day. Agency and Studio Administration • Providing general administrative support to the directors and wider agency., • Coordinating information and actions between departments., • Supporting meetings, project administration, document management and other day-to-day studio requirements., • Helping to maintain clear, accurate and up-to-date internal records. Artwork and Design Support Full training will be provided in: • Collecting and preparing print data for artwork., • Creating packshots and presentation assets for the design team., • Supporting other artwork-production and studio processes as required. Operations and Technology Support • Helping to onboard new members of staff onto the agency’s systems and technology., • Supporting internal technology and process-improvement projects., • Assisting with the introduction, testing and documentation of new tools and workflows., • Providing practical operational support wherever required across the agency. About You You will be: • Exceptionally organised, reliable and comfortable managing multiple priorities., • Confident following up with colleagues and keeping tasks moving., • A clear and professional communicator., • Detail-oriented, with a high level of accuracy., • Proactive and willing to take ownership of problems., • Comfortable working with spreadsheets, project-management tools and digital systems., • Interested in design, creativity and the operational side of a busy agency., • Keen to learn and develop within a varied, collaborative role. Previous agency, administration, project-coordination or studio experience would be helpful but is not essential. More important are a positive attitude, strong organisational skills and the confidence to communicate with people across the business.