Public relations jobs in United Kingdom

Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter

About the Role: We are a UK-based entertainment company specializing in the production of large-scale concerts, particularly for Chinese artists and audiences. We are seeking a dynamic and bilingual Press Officer to lead media communications and public relations for our concerts and touring projects. The ideal candidate will be fluent in both Mandarin and English, with a passion for music, storytelling, and cross-cultural engagement. Key Responsibilities: Write and edit press releases, artist features, media kits, and performance-related articles in both English and Mandarin. Coordinate with Chinese and UK-based media outlets to secure press coverage, interviews, and event promotion. Manage the company’s public image across social media platforms (e.g., Weibo, WeChat, Xiaohongshu). Conduct research on trends in the live entertainment industry and develop strategic PR plans. Produce written content for various formats, including print publications, web copy, promotional video scripts, and tour brochures. Accompany artists and teams on international tours to provide on-site media support and content collection. Liaise with artists’ representatives, media agencies, production partners, and sponsors to ensure clear and consistent messaging. Who We’re Looking For: Skills & Qualifications: Native-level proficiency in Mandarin Chinese and English (both written and spoken). Excellent writing and editorial skills with the ability to tailor tone for media, promotional, and social formats. Strong interpersonal and communication skills; able to coordinate with diverse stakeholders across time zones and cultures. Deep familiarity with Chinese pop culture and the entertainment industry is highly desirable. Proficiency in social media management tools and digital publishing platforms. Experience: 1–3 years of experience in media, public relations, communications, journalism, or entertainment marketing. Prior experience working in live entertainment, concerts, or touring productions is a plus. Understanding of both UK and Chinese media environments and audience engagement strategies. Education: Bachelor’s degree in Communications, Journalism, Media, PR, or related fields. Candidates with strong portfolios or proven industry experience may be considered without formal qualifications.

Company Overview: NEW HOME NEST LIMITED is a fast-growing London-based property service company, dedicated to helping international clients—particularly overseas students and young professionals—find quality rental accommodation in the UK. We specialize in offering reliable, transparent, and personalized rental solutions across Greater London. With our expanding client base and growing network of property partners, we are seeking a talented Public Relations professional to help shape and enhance our brand presence, manage external communications, and build meaningful relationships with media, clients, and stakeholders. Key Responsibilities: Develop and execute targeted public relations strategies to strengthen the company’s brand presence in the competitive UK rental market, with a focus on international tenants and culturally diverse audiences. Build and manage relationships with media outlets, journalists, and influencers; coordinate interviews, draft press releases, and ensure timely dissemination of accurate public statements. Plan and support community engagement initiatives to build trust and visibility among international students, university societies, and real estate service partners. Monitor public perception across social media, online forums, and review platforms; respond to inquiries and feedback in alignment with the company’s brand and communication policy. Collaborate with marketing, sales, and operations teams to maintain consistent messaging across all communication channels and ensure alignment with broader business goals. We Offer: Competitive salary within the range of £39,000 – £44,000 per annum An inclusive and multicultural working environment Opportunities for career development in a growing property service company Involvement in high-impact communications initiatives that influence public image and customer engagement A central London office location with convenient access to transportation and amenities

Job title: Social Media Manager SOC code: 2493 Public relations professionals Duties of the post: • Collaborate with senior team members to define and refine brand positioning, digital strategy, and customer engagement goals across multiple platforms, including Xiaohongshu and Instagram., • Create, edit, and manage the distribution of engaging digital content, including social media posts, short videos, newsletters, and promotional material, to support public relations and marketing objectives., • Represent the company and communicate with customers, influencers, media contacts, and community stakeholders through digital campaigns, in-person events, and online forums to promote and enhance the restaurant’s public profile., • Develop and implement tools to monitor, analyse, and report on the effectiveness of digital and social media campaigns, providing insights to inform future strategies., • Support the delivery of campaigns and brand initiatives that reflect Teo Hot Pot’s identity and values, and ensure consistency across all digital communications. Salary: £34000 to 43000 per year depending on experience Skill, experience and qualifications: • A minimum of a bachelor’s degree (or equivalent qualification) in Marketing, Communications, Digital Media, Public Relations, or a related field., • Relevant experience in social media management, digital marketing, or online brand promotion., • Proven ability to create and manage engaging content across multiple platforms, including Instagram, Facebook, TikTok, and Xiaohongshu (Little Red Book)., • Strong understanding of social media trends, audience engagement strategies, and content performance analytics., • Excellent written and verbal communication skills in English, with proficiency in Mandarin Chinese highly desirable for engaging with Chinese-speaking audiences., • Experience using social media management tools (e.g. Hootsuite, Buffer) and analytics platforms (e.g. Meta Insights, Google Analytics, Xiaohongshu backend tools)., • Strong creative, organisational, and project management skills with attention to detail and brand consistency., • Ability to work independently and collaboratively in a fast-paced, customer-facing environment., • Understanding of UK food and hospitality trends is an advantage.

Company Name: Soleil & SA LTD t/a Oh Fleurs! Job Title: Salon Manager SOC Code: 1253 Location: Oh Fleurs!, 345 Upper Street, London, N1 0PD Reports To: Owner/Director Job Type: Full-Time Working Hours: 37.5 hours per week Salary: £38700 - £40000 per year About Oh Fleurs!: Oh Fleurs! is a vibrant and creative nail art and beauty salon located in the heart of the Angel neighborhood in London. We specialize in bespoke nail art, as well as a range of manicure and pedicure services, attracting a diverse clientele from all walks of life. Our salon is known for its skilled craftsmanship, excellent customer service, and competitive pricing, making us a go-to destination for those seeking unique and high-quality nail care. Role Overview: We are looking for a dedicated and experienced Salon Manager to oversee the daily operations of Oh Fleurs!. As the Salon Manager, you will be responsible for managing the day-to-day activities of the salon, ensuring exceptional customer service, overseeing team of nail technicians, and driving the overall success and growth of the business. Your leadership will be key to maintaining our high standards of service and creating a welcoming and efficient environment for both staff and clients. Key Responsibilities: • Bachelor's degree in Business Management or related fields., • Proven experience as a Salon Manager or in a similar role in the beauty industry., • Strong leadership skills with the ability to motivate and inspire a team., • Excellent communication and interpersonal skills, with a customer-first mentality., • Ability to manage salon operations efficiently, including scheduling, inventory, and staff coordination., • Knowledge of nail art and beauty services is a plus, though not essential., • Experience with salon management software and online booking platforms (e.g., Treatwell, Fresha) is a plus., • Strong organizational and time management skills., • Ability to work under pressure in a fast-paced environment while maintaining a positive attitude., • Passionate about the beauty industry and staying updated with trends and best practices., • Competitive salary based on experience., • 28 days paid annual leave, including bank holidays., • Employee discounts on salon services and products., • Ongoing professional development and training opportunities., • A supportive and friendly team environment., • Access to a central London location, with easy access to local shops, cafes, and public transport., • Commission-based incentives linked to sales and performance.

Our client is a fast-growing, values-led provider of domiciliary and supported living services across the UK. They support people with complex needs — including learning disabilities, autism, brain injuries, and mental health conditions — to live safely, independently, and with dignity. We’re looking for a commercially astute, proactive Business Development Manager who thrives on sales, strategic partnerships, and making a tangible difference. This isn’t a desk-bound role: you’ll be meeting commissioners, building referral networks, winning tenders, and opening up new revenue streams in both public and private markets. If you’re energetic, target-driven, and eager to transform lives through better care partnerships, this could be your next move. What you’ll be doing 1. Generating new business & building networks, 2. Identify, qualify, and secure opportunities with local authorities, NHS Trusts, ICBs, GP practices, hospitals, private clients, and community groups., 3. Build and manage a robust sales pipeline — from prospecting to closing deals., 4. Develop strong referral partnerships with health professionals and community organisations., 5. Work with operational teams to mobilise new packages of care., 6. Tendering & strategic partnerships, 7. Lead or support persuasive bid submissions for NHS and local authority contracts., 8. Build trusted relationships with commissioners, discharge teams, and procurement leads to position our client as a provider of choice., 9. Help develop strategies to expand into adjacent healthcare sectors., 10. Marketing-led growth, 11. Create and deliver cost-effective marketing activities: LinkedIn campaigns, referral packs, digital content, community events., 12. Represent the brand at conferences and sector networking events., 13. Collaborate on outreach campaigns to boost brand profile., 14. Market insight & reporting, 15. Analyse trends, competitor activity, and service gaps to guide strategy., 16. Track and report KPIs on leads, conversions, revenue, and partnership outcomes., 17. Contribute ideas to shape the long-term business development roadmap., 18. Cross-team collaboration, 19. Partner closely with clinical, operational, and finance teams to deliver contracts effectively., 20. Lead quarterly business reviews with key partners and distributors. What Promiserecruitment is looking for our client Proven success in business development or sales (ideally within domiciliary care, supported living, complex care, or related healthcare). Excellent communicator — able to build trust with commissioners, clinicians, families, and senior stakeholders. Self-starter with a field-based mentality — enjoys networking, relationship building, and closing deals. Skilled in bids, tenders, negotiations, and partnership development. Commercially minded, data-driven, organised, and resilient. Full UK driving licence and willingness to travel regularly. Desirable: Existing relationships with NHS discharge teams, commissioners, or care distributors. Familiarity with CQC frameworks, Care Act 2014, and social care commissioning. Experience with CRM tools (e.g. HubSpot, Salesforce, Pipedrive). Degree or professional qualification in Business, Marketing, Social Care, or similar. 🎉What’s on offer £30,000 DOE base salary + commission (realistic first-year OTE £40–50k; uncapped for high performers). Flexible, home-based working when not travelling. Travel expenses, pension, laptop & phone. Gym membership. Direct impact on a growing, quality-driven care provider. Supportive team culture that values innovation, ethics, and empowerment. In summary: If you’re target-driven, strategic, love being on the move, and want to make a genuine difference in the lives of people who need support — we’d love to hear from you.