Customer relations manager jobs in United Kingdom

Client-Side Engineering Services Manager Property & Real Estate Organisation £70 – 75,000 Salary Canary Wharf Annual Bonus Healthcare Pension Our client are a globally operating commercial Real Estate organisation, who work to deliver best-in-class facilities management and engineering solutions for their customers commercial and residential property portfolios. They currently seek an experienced engineering services or technical manager to join their property team, and based at a high profile multi tenant tower building in Canary Wharf. Working on a Monday-Friday basis, the role will provide engineering oversight and support to the property services team across electrical, mechanical and general HVAC systems, helping to liaise between tenants and stakeholders, as well as outsourced FM service provider, to ensure compliance and agreed SLAs / KPIs are adhered to. Guideline salary is circa £70,000-75,000 and will also include a discretionary annual bonus, as well as healthcare, pension scheme, etc. Candidates must be fully qualified in an engineering disciple (mechanical or electrical), with at least five years experience within an engineering/technical management role. The employer will consider candidates with experience either in a similar client-side role, as well as those who have worked purely with M&E maintenance organisations. Along with core engineering certificates, additional training such as IOSH Managing Safely, NEBOSH, current or previous HV / LV AP status, ACOP L8, etc will all be beneficial, as well as any engineering memberships. Some of the duties involved will include: • Lead Hard Services Management across site (budgets, schedules, procurement, quality & risk, statutory compliance and governance), • Develop and implement consistent maintenance management practice. Lead service partners and teams in driving performance and best practice to ensure exceptional service delivery, • Provide technical support for client’s leased space as required, • Accountable for the Engineering Audit program for the building, • Drive and deliver innovative cost reduction or sustainability programs, • Deliver improvement strategies using data driven information from all available technology platforms, • Work with consultancy / energy & sustainability team to identify energy management best practices and innovations, • Accountable for all engineering budget, working with the site facilities managers to forecast, • Lead the engineering function in support of all client accreditations and certifications (e.g. Client ISO50001, ISO550001 certification), • Communicate regularly with the Client team to build and maintain relationships, • Manage internal and external Service Level Agreements (SLA) and Key Performance Indicators to ensure contractual commitments are met or exceeded, • Promote high level of customer service to ensure and drive best practices, • Ensure business continuity plans are carried out as required to maintain minimum service disruption, • Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors, • Conduct risk assessments and follow safety protocols, keeping up to date with latest legislation and trends This is an exciting opportunity for an engineering/technical manager to join one of the leaders in the commercial real estate management in the UK, working directly for the managing agent. While managing agent experience is preferred, our customer are open to those working on the Facilities Maintenance / Service Provider side interested in a move towards being the client and the added benefits, prestige and job security which come with that. Outside of strong technical expertise within electrical, mechanical and general HVAC systems, the role will be outward facing in liaising with tenants, regular meetings with stakeholders and service providers. As much as this engineering bias, a client-facing and personable approach is key in fostering relations and day-to-day interactions. With a number of high-profile properties under management and a growing reputation within the London & UK market, this is a fantastic time to join with career development through training and promotion all on the table.

Our clients are expanding their commercial team out of their Watford office. They are looking for a Quantity Surveyor who can share in this growth ethos. Honesty, integrity and teamwork will be at the heart of what they do. • They are looking for an enthusiastic, people focused and entrepreneurial Quantity Surveyor to join their dedicated commercial and operational team, who specialise in Painting and Decorating and associated planned refurbishment works to the public, private, residential and educational sector ., • Be part of the company profit share scheme (14% of base salary achieved last year), • Private mileage scheme and a fuel card, • Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme., • Life, Medical and Permanent Health Insurance, • Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year., • Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice., • Annual pay reviews, • Enhanced maternity/ paternity pay., • Training and development opportunities As a Quantity Surveyor , you will actively tender, estimate and measure onsite and also liaise with direct labour at the client . We can offer a variety of works including established frameworks and core contracts with prestigious clients within the public, and residential sector as well as our services covering into the retirement living, commercial and education sectors too. Specifically, you will: • Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks., • Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset., • Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible., • Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always., • You will be inquisitive, organised, and honest as well as being a genuine ‘people person’ who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real ‘working together’ environment, whilst building valued long-term relationships., • Proven experience in a similar estimating and surveying role. Experience of the commercial management of projects from tender and estimation stages through to final account., • Experience of successfully managing a value of works up to £3 million annually., • Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach.

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: • Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings. (shipboard experience preferred), • One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels., • Ability to make decisions based on sound judgment regarding rules and regulations., • Ability to observe and recognize payout accuracy, dealer behavior and associated activities., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs., • Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred

About us Be London is a premier provider of luxury serviced apartments located in key areas across Central London. Specialising in offering high-end, fully furnished serviced accommodation. Be London caters to discerning corporate clients, tourists, high-end students and professionals seeking upscale flexible living spaces. Based in Covent Garden with over 115 properties across the portfolio we are a fast paced, fast growing business in the most exciting sector of the hospitality arena. Seeking Be London is seeking a dynamic professional individual to join our rapidly growing team. We are currently seeking a Front of House Manager to oversee, train, coach and manage our Front of House team in day-to-day guest liaison/client relations. Responsible for all guest interactions, and reputation management for the portfolio, as well as a solid understanding of reservations. We are after an individual with a good background in customer relations and ideally within the corporate hospitality and/or hotel industry. Supervisory experience in a hotel reception or reservations department would be ideal. Excellent organisational and communication skills are essential. Excellent opportunity for growth within an established, industry leading, bespoke luxury service apartments sector. Details The role is full-time, 40 hours per week, and you'll be remotely working for a portion of this time. Rewarding compensation package, including quarterly discretionary bonuses. Enjoy exceptional staff benefits such as complimentary stays in our luxurious central London apartments, membership in our comprehensive employee assistance and benefits program, and exclusive discounts on a variety of wellness therapies and treatments. Must be able to work regular evenings and weekends. Salary - £35,000 - subject to passing probation

Want to be part of the UK’s No.1 voted Nail Salon? Townhouse is the global leading luxury nail salon brand, reinventing the nail salon experience with luxury treatments in beautiful surroundings. Our salons have been featured on Made in Chelsea, in Vogue, Tatler, Glamour, Marie Claire, SheerLuxe and many more, with 40+ salons across the UK, Los Angeles, and New York. We are the most talked about nail brand leading in the revolution of the nail care space, not just for our clients, but for the hardworking team members who work in it! Founded by Juanita Huber-Millet, we are committed to raising the standard of the salon experience. With a focus on immaculate, bespoke treatments and meticulous attention to detail, Townhouse promises an exceptional experience for both clients and team members alike. This salon is operated by NailCo, and will be based in Broadgate Circle. NailCo is part of a well‑established and rapidly expanding business group with a strong portfolio of successful brands across hospitality, food and beverage, fitness, retail, music industry, wedding sector, and an international production company. As we strategically expand into the beauty industry, we are committed to building a high‑performing team that reflects our standards of professionalism, innovation, and operational excellence. Joining NailCo means becoming part of a dynamic organisation that invests in its people. We offer a supportive environment, clear development pathways, and the opportunity to grow alongside a business that is scaling quickly across multiple sectors. If you are ambitious, driven, and passionate about contributing to a fast‑growing brand, NailCo provides the platform to shape a rewarding and long‑term career. Our fantastic benefits include: • Commission - Earn 10% commission on all products sales you make, along with other regular incentives to help you boost products sales., • Tips - Keep all your own tips!, • Refer a Friend - Earn up to £500 for every successful hire you introduce to Townhouse – the opportunity to invite your bestie!, • Training & Development – One dedicated week in our Academy to elevate your existing skills, followed by ongoing in salon training, and clear development pathways to grow your career at Townhouse., • Benenden private healthcare and wellness support – Benefit from the nail industry’s FIRST private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS., • Birthday Pamper Party - During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles!, • Holiday on us - An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days!, • Employee Discount - 75% discount on treatments, • Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month., • Social Budget - Every month your manager gets a budget to spend pampering you and your team., • Shopping Discounts - a range of discounts on some of the largest brands to save you money every day. About the Role: As Salon Manager, you play a crucial role in overseeing daily operations, enhancing customer experiences, fostering staff motivation, and maintaining operational excellence. This leadership position requires effective management of people, customer relations, and salon operations while achieving key performance indicators (KPIs) aligned with company standards. Support and lead the team with a hands-on leadership approach. Establish and manage staff rotas, making weekly corrections as necessary. Conduct team education sessions on brand ethos and trading standards. Evaluate team performance and identify talent for development. Salon Mangers will be providing treatments. Follow up on customer reviews and address complaints promptly. Enhance the customer journey and aftercare services. Keep the team updated on current projects and promotions. Oversee daily salon operations, ensuring efficiency and excellence. Ensure compliance with relevant regulations and standards. Manage salon duties, health and safety procedures, stock management, and stock takes. Coordinate and oversee maintenance activities to uphold salon standards. Role Responsibilities: • Ensure flawless treatments and customer experiences., • Foster a motivated, knowledgeable, and efficient team., • Lead by example as a Townhouse Ambassador., • Manage schedules to balance sales and team well-being., • Address customer reviews and complaints promptly., • Oversee daily salon operations, maintaining cleanliness and safety standards., • Manage stock levels, ordering, and security., • Evaluate and develop team performance., • Implement a local salon marketing plan and track results., • Ensure compliance with regulations and licensing., • Drive salon team to actively recommend and sell Townhouse nail care products tailored to each client’s needs, contributing to salon retail targets. Requirements and qualifications: • NVQ Level 2 in Beauty Therapy, Nail Technology or an equivalent qualification., • Proven experience in salon management., • Strong leadership and team management skills., • Comprehensive understanding of HR procedures., • Demonstrated ability to drive high levels of customer satisfaction., • Knowledge of health and safety procedures in a salon environment., • Proficient in salon operations and compliance management., • This role involves weekend shift availability, to be scheduled fairly across the team Apply Now and Be Part of Our Exceptional Team! Equal Opportunities: Townhouse is proud to be an equal opportunity employer, embracing diversity without compromise. We celebrate all qualified applicants, irrespective of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. Join us in defining sophistication in the world of nail artistry!

JOSEPH Store Manager - Brook Street As a JOSEPH Store Manager, you will play a pivotal role in driving sales and delivering an exceptional shopping experience for our customers. You will lead, motivate, and develop your team, ensuring operational excellence while aligning with our values and commercial objectives. Your focus will be on elevating store performance and curating a sophisticated and immersive shopping environment that reflects the brand’s prestige. You will also play a key role in leveraging CRM tools and customer data to create personalised, high-touch interactions that deepen relationships and drive commercial success. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive and exceed sales targets through personal and team sales techniques., • Develop strong clienteling initiatives to enhance revenue., • Manage budgets, address underperformance, and provide commercial solutions., • Conduct competitor analysis to refine offerings., • Optimise staff scheduling for profitability., • Identify, coach, and upskill key performers to meet commercial objectives. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Train and empower the team to effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Leverage data-driven insights to identify and maximise commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Lead by example with deep brand and product knowledge., • Drive high service standards and team accountability., • Act as an escalation point for customer concerns., • Uphold luxury service and company values. Leadership & Team Development • Lead, coach, and inspire the team to deliver outstanding customer service and sales performance., • Set and manage KPIs to drive team performance, • Foster a culture of excellence, ensuring engagement, motivation, and professional growth., • Provide clear direction and set performance expectations to uphold brand standards., • Proactively addressing and resolving individual and team challenges to maintain a professional and high performing, supportive working environment, • Develop succession plans and foster career growth., • Oversee recruitment, training, and employee relations., • Ensure adherence to company policies and accountability. Store Operations • Maintain store and VM standards in line with Guidelines, • Ensure stock movements in and out of store are managed accurately to minimise stock loss, • To support and actively participate in stocktake for your store and working with your Area Manager create and support an action plan following stocktake, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep, organisation, and administration. Key Skills & Experience • Proven experience in premium/luxury retail with strong commercial acumen., • Ability to identify opportunities, drive sales, and exceed targets., • Strong clienteling, coaching, and leadership abilities., • Proficiency in POS and store systems, with excellent organization and problem-solving skills., • Effective stakeholder management, collaboration, and communication., • Resilient, solution-driven, and adept at motivating teams., • Detail-oriented, reliable, and accountable. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded bonus and/or commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more!

Bovis builds enduring partnerships, bringing together the right expertise, the right capabilities and the right resources to deliver the most complex projects. For over 20 years Bovis Consulting has partnered with our clients to shape and deliver precisely tailored and innovative project and programme solutions across the UK. Our agile, one-team approach and on-the-ground, diverse specialist skills are uniquely combined with the vast knowledge, insights and technical expertise of our construction business to provide a truly unique offering. Through fresh thinking, new perspectives and intelligent, custom-built solutions that cut through complexity, we minimise risk and enable results that clients value. We make things happen, anticipating challenges before they arise. Drawing on our highly experienced, multi-disciplinary teams, we bring a fresh perspective, tailoring our approach to the specific demands of the project, helping to simplify complexity and minimise risk. What we are recruiting for: We are currently recruiting for Project Manager’s with Built environment experience. Roles & responsibilities: • Determine project management, technical services and external resources required for the project on an individual and team basis (e.g. additional services)., • Planning, leading and managing a project team to deliver integrated, sustainable, and effective solutions that meet the project brief., • Establishing strong working relationships with partners and key stakeholders at all levels, ensuring that all requirements are captured with approvals in place., • End-to-end execution planning and management as you establish clear goals with well-defined roles and deliverables., • Ensuring a seamless, defined integration of design, development, commissioning delivery and process requirements., • Reporting of project performance using project control tools, including earned value and quantitative risk analysis., • Ensuring thorough management of both the deliverables and team safety., • Collaboratively work with the construction manager/delivery team and/or external resources to ensure the successful delivery of the project in line with all stakeholders’ expectations communicating strategies to the team., • Manage consultant team and project stakeholders to ensure effective completion of responsibilities including project brief/scope, fees, processing claims, deliverable and/or project variations etc., • Display strong communication and negotiation skills to support the client/customer focus., • Ensure the conversion program is maintained and all submissions are completed within the agreed milestone, being proactive with acceleration measures should the program slip., • Produce design and authorities programme to be integrated with procurement and delivery programme., • Manage the timely delivery to programme for the concept, schematic, detailed design and design development in accordance with the overall delivery program and agreed on project milestones., • Assist with the timely sequencing/methodology and production of stating plans. Experience & background: • Experience in complex project delivery within live operational environments., • Drive focus in all areas of health, safety, quality and environmental matters on projects, challenging where needed., • Relevant tertiary qualifications in project management and/or construction-related discipline, combined with a demonstrable intermediate level of role knowledge., • Knowledge of Construction and Property industries and an understanding of estimating, scheduling, field supervision, contracts administration, procurement, financial controls and reporting., • Problem-solving and analytical skills for resolving planning, estimating, contract administration and procurement issues within construction and design activities., • Good interpersonal skills to prepare reports, negotiate and build relationships with key stakeholders. Essential Skills: • Proven experience in planning, leading, and managing project teams in a highly regulated environment., • Extensive knowledge of planning and implementation of complex projects, within a live operational environment, with multiple stakeholder interfaces., • Proven track record of delivering integrated and sustainable solutions to meet project briefs., • Leading in Project Management Commissions, taking responsibility for end-to-end service delivery., • A proven background in communicating project deliverables across complex regulated industries., • Demonstrable experience in leading and influencing across internal and external teams. Owning projects throughout the project lifecycle from concept to handover and closeout., • Preparing, updating and implementing the project management plan whilst proactively monitoring overall progress, the interdependencies and resolving issues/mitigating risks and initiating corrective action as appropriate., • Driving the design development, initiating surveys and site visits as necessary in order to write the works information in line with the project business case., • Undertaking the contract administration responsibilities and have a thorough understanding of the NEC suite of contracts., • Ensuring projects are delivered to the right quality, in the time allocated and at, or below the approved budget., • Writing specifications, tender and contract documents to include project risk registers, schedules and others with the assistance of procurement and production colleagues formally assess tenders in readiness for contract award., • Undertaking regular reviews, inspections and audits., • Managing contractors to ensure that the execution of projects is undertaken to the full expectations of the client. Contract administration of numerous projects dealing with payments, EWN, CE’s and etc, including raising such EWNs/CEs in a timely manner in accordance with the Contract., • Undertaking timely third-party liaisons, e.g. planning applications, land/ access, power supply negotiations etc. in line with the project programme., • Understanding client requirements and have strong stakeholder engagement to deal with complex third-party relations. What we provide • Flexible and hybrid work options, • Up to 10% employer pension contribution, • Private medical health benefit, • Enhanced parental leave, • Life assurance, • 25 days annual leave with the option to buy or sell additional days, • 3 days wellbeing leave in addition to annual leave, • Health and wellbeing support and initiatives, • 24/7 confidential Employee Assistance Programme including direct access to Talking Therapies and Coaching services, • Discounted gym membership to over 2,500 gym’s nation wide We are a disability inclusive employer. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Bovis is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment, and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Building Relationships We do what’s right, always We succeed together We bring energy We are Bovis (Please note that our jobs are hosted by others)

Job Role Drive growth in the Bank’s retail business by sourcing and marketing Retail Products, primarily Buy-to-Let (BTL) mortgages, while delivering a seamless end-to-end customer experience and generating new business through networking and brand promotion. Key Responsibilities • Build and maintain strong relationships with brokers and networks, promoting products and lending criteria., • Generate new business and achieve individual and Bank sales targets in collaboration with the Head of Intermediary Relations., • Act as key account manager for selected brokers/networks and support them in submitting quality cases., • Proactively manage and follow up on the sales pipeline to convert leads into business., • Represent the Bank at meetings and networking events to enhance brand awareness and identify opportunities., • Ensure compliance with Bank policies and regulatory guidelines., • Monitor, report, and communicate business activity effectively., • Support onboarding of new brokers and undertake additional responsibilities as required by management.

Puma Investments are looking for a Business Development Manager to join our team in London. Puma Investments raises funds from a variety of sources including wealth managers and IFAs from the very large including SJP, Barclays Wealth, Evelyn Partners, and Cazenove, through regional players to the very small independents, from execution-only brokers and from HNWs. We also work with leading wrap platforms including Fidelity, Aberdeen, M&G and Transact. Within this role, you will work as part of the overall Business Development team, playing a crucial part in raising the profile of Puma Investments and our range of investment offers. The primary focus will be on developing existing and new relationships with UK Financial Advisers in the western Home Counties (predominantly Hertfordshire, Middlesex and Surrey). This role is a Certified role under the FCA’s Senior Managers and Certification Regime (SM&CR). This means you will be subject to some regulatory background checks before you start in role and evidence of your qualifications will also be required where necessary. Role Responsibilities: • Work closely with the regional Internal BDM to provide ongoing support, assistance and exceptional customer service for our clients, both current and prospective, • Build and deliver the business plan for the region, • Responsible for promoting and fundraising for Puma Investments’ range of offerings, including VCT, EIS and IHT offers through proactive measures to increase fundraising through proactive measures including conducting face to face meetings, hosting training events such as workshops and seminars and executing any initiatives agreed with the Head of Business Development, • Work with the regional Internal BDM to handle incoming queries (in meetings, on phone calls or via email) from financial intermediaries, actioning as appropriate, • Attend and speak at roadshows and events, acting as an ambassador for Puma Investments, • Gather feedback via the adviser market to help develop new products and campaigns, • Work closely with the Client Relations, Operations (Client Onboarding and Fund Operations & Data), and Marketing teams to facilitate the best support possible for our primary clients Experience Required: • Demonstrable experience in a sales role, specifically focused on investment products, • Experience working with intermediaries, particularly IFAs, ideally in respect of tax-efficient products, • Excellent client relationship management and interpersonal skills, with the motivation and ability to deliver exceptional customer service, • High quality consultative sales skills and approach, • Ability to build and grow own bank of clients (advisers), • Possess a drive and attitude to excel in a high-performing sales-based environment whilst maintaining high levels of client service and integrity demonstrated across the business, • Interest in self-development, continually looking for ways to improve and develop individually and the business, • An ability and appetite to learn a new product set, • Experience of using CRM systems, Excel and PowerPoint Personal Attributes: • Kind, • Values-driven, • Excellent communicator, • Collaborative and approachable, • Adaptable and willing to get stuck into whatever needs doing, • Depth of character and gravitas but operating with humility, • The drive and attitude to excel in a high performing environment whilst maintaining high levels of integrity, • Energy, dynamism, and passion for complex business challenge, • Organised, rigorous and disciplined, • Pragmatic and practical, • Inquisitive, keen to understand ‘why?’ About Us Founded in 2012, Puma Capital Group is an award-winning investment manager operating within the tax efficient space and is a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors. The Puma Capital Group comprises four businesses focused on delivering long-term sustainable growth for our investors and partners: • Puma Investments, • Puma Property Finance, • Puma Growth Partners, • Puma Public Markets Collectively the Group has over £1 billion in assets under management, supports over 14,000 investors, and has funded over £2 billion in property developments across the UK. We are proud to have assisted dozens of businesses across the UK elevate and build to deliver on their brilliant ideas. In the years since we were set up, Puma Capital Group has grown significantly. We are now around 140 people across the Group, with our staff working from our head office in London, and regional offices in Manchester and Edinburgh. It is an exceptionally exciting time for our business. Combining our already very strong track record with ambitious growth strategies, we have already developed our market share substantially and are looking to build further on our success. At Puma, we are committed to fostering an inclusive and diverse workplace. As an equal opportunity employer, we consider all applicants for employment without regard to race, religion, age, sexual orientation, gender identity, gender reassignment, family or parental status, national origin, veteran status, neurodiversity, or disability status. We strive to provide a work environment free from discrimination and harassment, where everyone has the opportunity to thrive. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. Importantly, research shows that men typically apply for roles when around 60% of the criteria is met, however, women and other underrepresented people often only apply when they tick every box. So, if you think you have what it takes, but don't necessarily meet every single point outlined in the role description, please do still get in touch – we would love to hear from you!

ABOUT USThom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence. THE ROLEThe Assistant Store Manager will be responsible for leading and inspiring a team of talented individuals to provide an exceptional customer experience and utilize entrepreneurial skills to develop and grow the business in partnership with the Store Manager. Responsible for driving sales in order to reach goals and assist with sales in the boutique at busy timeResponsible for all administrative workOversee the stock: ensuring a smooth inventory, handling of buyback, RTV, pricing the stock etc. Ensuring all creations are shipped in a correct and fully ensured wayTrain and lead the team to provide excellent customer service and high performance in terms of selling ceremonyBe an ambassador of the brand: assist the store manager with all clienteling activities and with the management of high-profile client relations (identify customer’s needs and build long-lasting relationships with all customers)Preparing and writing reports (daily, weekly, monthly) within the given deadline also in a comprehensive manner, e.g Daily report, weekly report, Monthly report, Time Attendance, etc.Maintain the look of the store ensuring it is inviting and welcoming (including all maintenance matters); ensure the full sharing and execution of the corporate strategies and proceduresAnalyze and interpret performance information to support improvement of the teamAnalyze and interpret KPI’s in order to implement actions through them and drive the businessManage staff performance, shifts, duties, holidays and absencesWork with external partners (e.g hotels/concierges) to create business opportunitiesReview and implement systems, processes and procedures to ensure the smooth, safe and efficient running of the store SKILLS5+ years of experience as a Retail leaderLuxury Fashion/Retail industry experience.Experience in a concession in Harrods is a plus.An entrepreneur with the ability to drive results; adaptable, problem solver, and strategicWell connected with strong interpersonal and relationship building skillsElevated customer service skills; a true fashion expert with a passion for salesStrong in talent development and leadershipExceptional verbal and written communication skills WHAT WE OFFER YOUHighly competitive payComprehensive benefits package and company uniformEmployee DiscountsDiverse and inclusive working environmentCareer progression and development programs

INTRODUCTION TO QUINTESSENTIALLY Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES • Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored, • Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more, • Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy, • Providing quality suggestions at all times which exceed Member expectations, • Intensive & extensive phone and email-based correspondence, • Using a CRM system to log Member requests, actioning requests and updating Member information HOURS OF WORK 4 nights on, 4 nights off 36 hours per week, 10:00pm – 8:00am. You will be entitled to a 1-hour unpaid break. You will be required to work weekends on a shift rota basis. REQUIREMENTS • Must be fluent-spoken and written in English. French is advantageous., • Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure, • In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals, • Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide, • Warm, friendly, calm, confident and courteous at all times, • Pro-active, energetic and positive attitude, • Strong IT & CRM systems skills, • Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure OUR IDEAL CANDIDATE • Understands HNW lifestyles, expectations, needs and preferences, • Warm, friendly, calm, confident and courteous at all times, • Able to anticipate client needs and deliver intuitive and highly personalised solutions, • Pro-active, energetic, with a positive attitude, • Excellent team player, • Values privacy and confidentiality, • Passionate about travel, culture, and unique global experiences, • Strong IT & CRM systems skills, • Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure, • Strong networker and relationship builder WHAT YOU WILL GET IN RETURN • Hybrid working (role dependant), • Competitive annual leave allowance with a further increase due to long service, • Birthday Allowance – take your birthday off on us!, • Pension Scheme, • Angel Days: Additional paid leave to do charity work, • Long Service Awards – Increased employer pensions, sabbatical, private medical, • Life Assurance, • Study Leave, • Puppy friendly offices, • Social events in the office, • Season Ticket Loans, • Cycle to work scheme, • Discounts with a variety of retail and hospitality companies

We are looking for a Project Manager to join our positive and dynamic team; someone who is willing to learn but is also confident enough to bring their own knowledge and experience to the table. Field and Lawn Ltd is a national company made up of four divisions: Festive Lighting, Placemaking, Event Marquee Hire and Temporary Buildings. With bases in Bristol/London, Runcorn and Edinburgh, we have seen consistent growth each year across all our divisions, and we are looking to continue this success. We are looking for someone to attract new business alongside managing and delivering existing contracts within our Festive Lighting and Placemaking divisions. We are a multi-faceted business, and we like to operate efficiently, dynamically and with client satisfaction at the core of our values. We deliver Festive Lighting and Placemaking contracts for some of the biggest and most recognised high streets and shopping areas across London including Oxford St, Bond St, Covent Garden and the Strand to name a few. The Role - Summary This is a unique Project Management role whereby you will be THE main point of contact for the client, from initial enquiry through to post contract debrief and everything in between. You will have full autonomy to develop relationships with new and existing clients with 100% support from the senior management team. You will be passionate about customer service and being the best in the business and we will achieve this by delivering projects safely and efficiently from start to finish. The role is diverse with responsibilities to manage the lifecycle of a project and be in control of every detail. It involves generating quotes, budgeting, visiting and measuring up potential sites, developing plans and schedules for a successful installation and aiding the development of positive relations to achieve a high percentage of profitable, repeat business. You will need to manage clients, sub-contractors, suppliers, installers and public bodies to ensure that projects run smoothly, and any obstacles are overcome. You will report directly to the Regional Director of our Southern branch and would have close liaison with our company Directors to produce sales plans and delivery objectives to achieve your stated aims and wider company targets. Most of the projects will be located in London and the Southern half of England, but a flexible working pattern may be required depending on the nature and location of future projects. The Role - Detail New Business Development – Responsible for proactively seeking business opportunities and building sound relationships. Play an active role in marketing and advertising strategies. Relationship Development – Responsible for proactively developing sound relationships with clients to ensure that full requirements are known, communicated and understood to enable delivery to their satisfaction and within established costs. Enquiries & Quotations – Responsible for efficiently handling enquiries, understanding customer needs and, then preparation and timely delivery of appropriate quotations ensuring the correct authorisation process is adhered to. Job Costing – Responsible for ensuring quotations are costed accurately and then priced appropriately in order to win the business whilst also aiming to achieve long term customer value and achieve the targeted returns. Site Meetings – Responsible for conducting site meetings with the prospective clients, to survey the site including site specific risk assessments and building strong relations. Project Management – Responsible for effective delivery of contracts under your control. This will often require meticulous planning and you will be the conduit between the client and our operational team. The Person We are looking for someone with transferable skills that is keen to progress their career whilst learning our procedures. This person will join our Southern branch and will be expected to work remotely, based within a commutable distance to central London. Occasional visits to our Bristol branch will be required for approximately 2 days a month and we will cover the cost of transport and accommodation. The person should be happy to work as part of a team as well as being self-motivated, well organised, articulate, and efficient.

Join St James Facilities – Elevate Your Career in Front of House & Client Services Who We Are: Founded in 2015 with a vision for excellence, St James Facilities Services Ltd is a proud women-led company dedicated to delivering outstanding front-of-house and facilities management solutions. We are passionate about creating seamless and welcoming workplace environments, driven by professionalism, exceptional customer service, and operational efficiency. As part of our team, you’ll be valued, supported, and given the opportunity to grow in a dynamic and inclusive company that puts people first. If you’re looking for your next challenge and want to be part of something special, we’d love to hear from you! Why Join Us? ✔ Be part of a company that values inclusivity, innovation, and professional growth. ✔ Lead and support teams in prestigious corporate environments. ✔ Enjoy a varied role that blends people management, client relations, and service excellence. ✔ Make a real impact by shaping front-of-house experiences and driving service innovation. About Role: The People and Culture Manager will be accountable for providing advice and guidance to managers across the HR spectrum to ensure delivery of best practice and innovative solutions. The role not only provides a solid infrastructure for new strategic projects, but also supports improvements on an operational/employee relations level. You will be comfortable and confident with managing a team of four. Responsibilities: The below-listed tasks/responsibilities are not exhaustive: • Lead and manage the day-to-day operational function of the HR department, to ensure an effective and efficient service to colleagues across the organisation., • Keep up to date with employment legislation, and emerging trends in HR, recommending any necessary changes to policies, procedures, staff-related publications and schemes, ensuring they are current and follow best practice., • Performance manage, support, and develop relevant HR staff, including the HR Assistant and Recruitment Advisor, to ensure they have sufficient support, guidance, and training to effectively achieve their objectives., • Provide information, guidance and advice to support managers and employees on all HR matters., • Will also be supporting and assisting the sister company of St James as and when required., • Manage cases, and provide high-quality advice, on employee relations casework including investigations, disciplinaries, grievances, absence, retirement and redundancy, aligning with employment law and organisational policies and procedures., • Lead and manage the employee lifecycle, from recruitment and induction to exit interviews, to ensure consistency and good practice across the organisation., • Be responsible for the effective management and utilisation of the HR self-service system with responsibility for ensuring the accuracy of all data and the effective use of the system., • Lead and develop training sessions on HR related matters, including successful use of HR Management systems and employee relations, to ensure all appropriate staff have the relevant knowledge and skills to comply with HR policy and procedure., • Resolve conflicts through positive and professional mediation, • Working with the Training Manager in identifying, implementing and delivering training needs of employees with regular updates with department managers and company targets, • Developing credible relationships, coaching, supporting and challenging managers, • Ability to work with Senior Management and consultants on projects as and when they arise, • Overseeing and managing the vendor for pre-employment screening. Ensure KPI/SLA are met and adhere to, • Lead on TUPE in and out consultations, • Lead on implementation of lower risk or smaller scale change programmes, • Maintaining employee and workplace privacy and confidentiality, • Maintain and develop employee benefit programmes, • Create and keep track of organisation’s overall HR strategies and procedures, • Develop and maintain effective relationships with both internal and external stakeholders and consistently offer professional, genuine and engaging service, modelling the values of St James, • Promote positive colleague relations through an environment that encourages open communication, trust, mutual respect and continuous feedback., • You will be an effective communicator, who adheres to both legal/statutory responsibilities and Company Policies and procedures., • Participate in tender presentations, staff training sessions and/or inductions., • Work within the framework ISO 9001 and 14001., • Any other duties as deemed necessary to support the client, customer, colleagues and St James Knowledge and Skills: • An individual who has strong leadership skills with hands on approach, leading and inspiring from the front., • An individual who is innovative and creative, and is able to bring new ideas to the table as we build an environment in which our colleagues will be able to thrive., • An individual who is passionate about the hospitality industry, you will be driven to deliver excellence in our guest experience, and develop and mentor our employees, • Proven experience within Human Resource/People management, • Solid Experience in Employee Relations, • Proven ability to manage a team of 3, • Sufficient knowledge regarding best practice and legislation on all aspects of HR, • Up-to-date knowledge on employment in the UK, • Ability to be a decision maker and take initiative, • Strong written and verbal communication skills, ability to be empathetic and/or assertive when required, • Ability to problem solve and be solution orientated, • High levels of accuracy and re-prioritising where necessary Salary : £50K per annum

Competitive salary to suit experience 32 days annual leave including bank holidays Workplace pension Company sick pay scheme Staff discount in stores 2 x Death in service Our client is a national sales, parts and service business with many depots across the country. Employing over 550 staff, the company prides itself on providing excellent service and delivery to many sectors including agriculture, horticulture and construction. They require an experienced Construction Service Manager to work alongside a strong, motivated team at the depot in Maldon. This is an exciting and rare opportunity to join one of our top performing departments. Reporting directly to the General Service Manager, you will be responsible for the efficient running of the Construction service department. You will also be responsible for the organisation and management of the existing service staff, customer relations and departmental profitability, whilst maintaining effective and accurate communication between management, customers and technicians Essential Skills/Experience: Strong knowledge of the construction engineering sector Previous management or supervisor experience Directing, mentoring and overseeing the work of the technicians at the Branch Familiarity of profit/loss, KPI targets and manufacturer warranty systems TPBN1_UKTJ

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyones health journey is unique and personal to them, so were proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? • We are LLW employer, offering annual pay reviews, • 22 days holiday allowance, plus bank holidays, • Free GOLD gym membership?, • Enhanced Maternity and Paternity leave?and Pension Scheme, • Exclusive Discounts - save with Lampton Rewards and EE mobile offers, • Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers, • Sustainability Perks - cycle to work and electric car salary sacrifice scheme, • Be accountable for individual and team sales for an assigned centre and achieving a team and individual sales target on a monthly basis., • Lead and inspire the sales and customer relations teams with new customers, supporting the right choice of membership for each individual customer and servicing the needs of existing customers, looking at ways to improve retention and ensure they are getting the full use of their member benefits, • Drive all revenue streams within the centre, including casual, swim school and gym memberships etc., • Support the General Manager in the creation, implementation and review of the centres marketing and sales plan/ tactics in line with the corporate marketing and sales strategy, • Manage day to day site marketing activity and marketing budget, ensuring the effective and accessible distribution, display, and presentation of all promotional material within the centre and the surrounding areas. Ensure the marketing strategy and implementation is cascading down to all in the team., • Support the preparation of annual service plans, financial plans and statistics, • Prepare reports and key performance indicators for customer service areas, including sales performance and monthly client monitoring, • Line management of a small team of sales consultants and customer relation advisors. Responsibilities for recruitment, induction, probation review, delivering training, appraisal, development, and performance management of staff, including one-to-ones, • Maintain activity levels in all areas of telephone contacts on a daily basis, including reactive and proactive calling, follow-up calls, enquiry handling, 7 Day and 30 day calls and calls to previous membersExperience and Qualifications Required, • Proven experience as a Sales Manager, ideally with experience in the leisure industry., • Demonstrate a successful track record of managing and enhancing customer relationships and revenue, improving customer feedback, member retentions and motivating a team to achieve the business KPIs every month., • Experience in achieving performance targets and leading, motivating and supporting teams to achieve success, • Good planning and organisational skills with experience in working to deadlines to achieve positive results and achieve performance targets, • Customer-oriented mindset and experience managing customers needs, • Excellent sales and negotiation skills, • Experience working at pop-up stands / shops and traffic stopping customers Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. JBRP1_UKTJ

An established residential property management business in Watford is offering an exciting opportunity for a proactive and organised Property Manager to join their growing team. This is a full-time hybrid role, giving you the perfect balance of office collaboration and the flexibility to work from home on selected days. You'll take ownership of a residential property portfolio, ensuring smooth day-to-day operations and delivering a high standard of service to both tenants and property owners. Your responsibilities will include: * Managing tenant relationships and handling enquiries * Overseeing lease administration and ensuring compliance * Coordinating repairs, maintenance, and property improvements * Managing contractor and supplier relationships * Conducting regular property inspections * Maintaining accurate records and documentation * Supporting budgeting and financial management * Acting as the main point of contact for landlords and tenants What We're Looking For * Experience in property management, tenant relations, and lease administration * Strong organisational skills with excellent attention to detail * Confident communicator with a customer-focused app...

One of the UK's leading multi-discipline contractors is searching for an experienced Scaffolding Quantity Surveyor for their London Branch. Our client has won many awards for their Scaffolding projects across the UK, and this is a great opportunity for an experienced Scaffolding Quantity Surveyor to join an already estabished and team. Job Title: Quantity Surveyor Division: UK Commercial Department: Operations Location: London Reporting To: Branch Manager JOB PURPOSE: As a Quantity Surveyor your role will be to liaise with the Operations, Commercial and Finance teams to ensure the profitability of allocated projects. You will ensure that scopes are accurately estimated, reported and executed within budget and will undertake full quantity surveying/cost management on projects including pre-contract tenders, cost planning and contract administration. KEY RESULT AREAS: * Maintain the commercial performance of the London branch. * Administer construction contracts, ensuring compliance with contractual terms and conditions. Address and resolve any contractual disputes that may arise. * Proactively identify and manage potential risks and issues. * Strong Client & Partner relations – building and maintaining key relationships with customers, providing high levels of customer service. * Negotiating contract amendments with customers. * Vet tender and contract documents. * Manage branch deb...

We are seeking a dynamic Assistant General Manager or Restaurant Manager wanting to step up, to oversee the daily operations within our Clients restaurant. The successful candidate will play a pivotal role in supervising staff, ensuring exceptional customer service, and maintaining high standards of food safety and quality. This position offers an excellent opportunity for a motivated individual with a passion for the hospitality industry to contribute to a thriving team. Duties • Assist the General Manager in managing daily restaurant operations, ensuring smooth workflow and exceptional service delivery., • Supervise and support team members, including front-of-house and kitchen staff, fostering a positive and productive work environment., • Oversee food preparation and cooking processes, ensuring adherence to recipes, presentation standards, and food safety regulations., • Coordinate with kitchen staff on food production schedules, inventory management, and quality control., • Ensure compliance with health and safety standards across all operational areas., • Manage customer relations, addressing complaints or concerns promptly to maintain high levels of guest satisfaction., • Assist in training new staff members and ongoing professional development of team members., • Support...

Do you thrive in B2B sales and love turning conversations into long-term partnerships? Apply below after reading through all the details and supporting information regarding this job opportunity. Are you motivated by achieving results, eager to take ownership, and looking for an environment where your efforts are valued and your work truly makes an impact? Do you enjoy building meaningful client relationships and seeing the tangible results of your work? If that sounds like you, keep reading. Your Mission To support our ambitious growth plans, we are seeking an Account Executive to be part of our expansion journey into the UK market. In this role, you will play a pivotal part in helping businesses grow by owning the entire B2B sales cycle, contribute to our growth by opening accounts in the UK and benefiting from an attractive commission structure and plenty of career growth opportunities in B2B Sales & Business Excellence. We're building a dynamic, results-oriented team in our brand-new London (Richmond) office, and you could be one of the founding members! In this role, you will: • Prospecting : Identify and qualify potential clients to build a strong sales pipeline, • Business Development : Drive outreach through phone, email, and LinkedIn to create new business opportunities, • Consultative Sales : Conduct in-depth needs assessments to uncover customer pain points and present tailored solutions, • Client relations : Build trust and credibility by demonstrating expertise and delivering value, • Collaboration : Work closely with cross-functional teams to achieve shared goals, • Full Sales Cycle Ownership : Manage the entire sales process, from initial outreach to closing deals., • Account Growth : Take full ownership of the accounts you win—managing and expanding them over time. What We’re Looking For • Proven track record of handling the full B2B sales cycle in the UK market., • Excellent communication skills, both written and verbal, in English (bilingual level)., • A proactive, results-driven approach and ambition to grow in an international environment., • Ability to build trust, credibility, and long-term client relationships. What We Offer • Performance rewarded : You’ll receive an attractive compensation package with base salary, commission, and an additional starter bonus to support you as you ramp up and build your sales pipeline., • Growth and learning : From day one, you’ll benefit from a four-week onboarding program and continuous coaching through our international ME Academy, ensuring you’re always developing and moving forward in your career., • Career opportunities across Europe : As we continue to grow, you’ll have the chance to explore international opportunities. With offices in Helsinki, Amsterdam, Antwerp, Copenhagen, Berlin, Stockholm, Kuala Lumpur, and Barcelona, your career can take you anywhere., • Recharge & Thrive : We care about your well-being and want you to stay energized both inside and outside of work. That’s why you can earn up to 12 extra vacation days each year and enjoy local perks such as gym and massage discounts, along with other wellness benefits. Curious about the details in your location? Ask your recruiter to learn more., • We win together : Collaboration is our driving force, and every success is shared. That’s why we love bringing people together through company trips, international events, and local office celebrations — whether it’s hitting the slopes in Levi, running the Berlin Marathon together, or celebrating milestones across our offices in Europe., • Annual company trip : Every summer, all employees from our different offices come together in Finland for an exciting company trip - a mix of team building, knowledge exchange, and celebrations., • Global Community & Diversity : Diversity is part of our DNA. With colleagues from over 50 nationalities, you’ll join an international community where every culture, perspective, and background fuels innovation and success. 1. Screening video call with our Recruitment Team., 2. First interview with the Hiring Manager. xrnqpay, 3. Second interview (including a short role-play) with the Team Manager.

Responsibilities for the technical sales role The technical sales manager will be responsible for the sales cycle and customer relations for prospective and existing customers. Technical Sales Salary up to £75,000, UK based, benefits include annual bonus scheme up to 20 %, share-ownership s

An experienced Installation Manager is required to oversee gas installationcontracts within the social housing sector across Kent. This role involves contract management, customer service leadership, compliance oversight, and team management, ensuring high performance across all operational and customer-facing areas. Key Responsibilities: * Manage gas servicing programmes and maintain 100% compliance * Act as the main point of contact for clients and attend contract meetings * Oversee customer service, including complaint resolution * Manage invoicing, chargeable works, and contract performance * Support recruitment, probation management, and employee relations * Monitor fleet standards, parts usage, and procurement processes Requirements: * Qualified Domestic Gas Engineer with current ACS * Strong customer service and stakeholder management skills * Proficient in MS Office (Outlook & Excel) * Excellent communication and organisational skills Whats on Offer: * Competitive salary * Pension scheme and life assurance * 28 days annual leave (including bank holidays), rising with service * Enhanced family-friendly policies * Retail discounts, virtual GP access, EAP, Bike to Work, and salary sacrifice schemes JBRP1_UKTJ

Transfer Station Manager Salary: £37,477 - £46,847 per annum (plus benefits) Hours: 40 hours per week Location: Hull & East Riding Transfer Stations As a Transfer Station Manager at FCC Environment, you will be responsible for leading the Transfer Station teams and working closely with all departments to ensure that site and company objectives are met. You will ensure all transfer stations are operated and maintained safely, professionally, and in accordance with Waste Management Licences, Planning Permissions, FCC Group Policies, and contractual requirements. This includes implementing schemes and initiatives brought in by the FCC and Hull & East Riding Councils. This vacancy is for a full-time position, working five days per week. Our promise to you • Competitive salary, • 25 days annual leave plus bank holidays, • Pension scheme, • Life insurance, • Discretionary bonus scheme, • On-the-job training and progression, • Recognition scheme, • Refer a friend, • Flexible benefits, including high street savings, cycle to work scheme, Gymflex membership, and more (where applicable), • Lead and manage Transfer Station teams to meet site and company objectives, • Ensure all sites are operated safely and in compliance with all relevant legislation and company policies, • Maintain high standards of customer service and operational excellence, • Manage budgets and drive continuous improvement in service provision, • Oversee site equipment and mobile plant maintenance using approved contractors, • Prepare and review risk assessments, safe systems of work, and operational procedures, • Ensure all legislative Duty of Care, Waste Carriers Certification, and Consignment Note requirements are met, • Manage staff rotas, inductions, training, and employee relations, • Coordinate transport requirements and maintain effective communication with offtakers and customers, • Prepare and manage audits, reports, and site filing systems, • Investigate customer complaints and implement improvements, • COTC (or equivalent) in Waste Management, • ILM Level 3 Certificate in Leadership and Management (or equivalent), • Full UK driving licence, • Experience managing or supervising multiple sites (waste management experience desirable), • Good understanding of Health & Safety and Waste legislation, • Customer care qualifications, • Ability to work collaboratively and add value to decision-making processes, • Flexible, personable approach with strong people skills, • Leadership qualities and a team player mindset, • Excellent verbal and written communication skills, • Strong numeracy and IT skills, • Enthusiastic and proactive approach to work JBRP1_UKTJ

An experienced Area Manager is required to oversee gas servicing and compliance contracts within the social housing sector across Essex. This role involves contract management, customer service leadership, compliance oversight, and team management, ensuring high performance across all operational and customer-facing areas. Key Responsibilities: * Manage gas servicing programmes and maintain 100% compliance * Act as the main point of contact for clients and attend contract meetings * Oversee customer service, including complaint resolution * Manage invoicing, chargeable works, and contract performance * Support recruitment, probation management, and employee relations * Monitor fleet standards, parts usage, and procurement processes Requirements: * Qualified Domestic Gas Engineer with current ACS * Previous Area Manager experience (social housing or construction preferred) * Strong customer service and stakeholder management skills * Proficient in MS Office (Outlook & Excel) * Excellent communication and organisational skills Whats on Offer: * Competitive salary * Pension scheme and life assurance * 28 days annual leave (including bank holidays), rising with service * Enhanced family-friendly policies * Retail discounts, virtual GP access, EAP, Bike to Work, and salary sacrifice schemes JBRP1_UKTJ

An Excellent opportunity for an Experienced HSEQ Manager to join a well-established company based in Lancashire! Job Type: Full-Time, Permanent. Location: Leyland, Lancashire. Salary: Competitive Salary, Depending on Experience. This position offers a flexible working arrangement, combining remote work with office-based tasks in Leyland, Lancashire, and necessitates national site visits as part of its responsibilities. About The Company: They are a civil engineering and infrastructure contracting company based in Leyland, Lancashire. Established in 2010, they have successfully grown the business, skilled workforce and a reputation for a reliable and high-quality standard of work delivering every project with a high level of professionalism and integrity. As a company they ensure that all of their personnel are trained and aware of the importance of providing excellent customer contact and they shall also endeavour to enhance community relations through their expertise and by creating the minimal possible disruption to all members of the public. All of their personnel are treated in a manner which respects them as individuals, develops their potential to improve their own personal standards and also encourages them to play a part in the development of the business H&S management systems through consultation. As Safety, health, Environment and Quality (SHEQ) Manager you will be responsible for ensuring the company SHEQ management systems are continuously developed to deliver excellence as well as the performance in all aspects of SHEQ matters. In return, they offer a positive working environment with full training and support in your continuous provisional development. The successful health and safety advisor will receive a competitive salary along with fantastic benefits Role Responsibilities: Engage with and optimise the Safety Management System, create Risk Assessments and Method Statements (RAMS), and conduct site audits. Ensure compliance with internal and external standards, working with external auditors and verifiers such as NERS, Achilles, and Constructionline. Manage ISO certifications and stay abreast of current legislation and Approved Codes of Practice (ACoPs). Oversee the training and health and safety of the operation, including assessing suppliers and subcontractors. Manage the training and skills matrix, ensuring all operatives' training is current and relevant. Build and maintain excellent working relationships with clients, contractors, and site teams. Collaboratewith various departments to reinforce a safety-first culture. Utilise SafetyCulture (formerly iAuditor) for regular safety and compliance audits. Investigate incidents, analyse root causes, and implement corrective measures to prevent recurrence. Complete inhouse training including EUSR SHEA Trainer and delivering essential safety training, TBTs and guidance Candidate Requirements: Solid experience in an HSEQ managerial role, preferably within the civil engineering or construction sector. NEBOSH or equivalent health and safety qualifications. IOSH membership (Chartered or working towards) IEMA Membership Certification as an EUSR SHEA Trainer. Proficient in ISO standards and industry accreditations. Experienced in using Microsoft office including SharePoint Experienced in using SafetyCulture (iAuditor) or equivalent tools. Mental health first aid. Other requirements: Full clean driving License. Strong organizational, leadership, and communication skills. Positive proactive outlook. What They Offer: A role full of challenges and opportunities at an expanding company. Competitive salary with comprehensive benefits. Career growth and continuous learning opportunities. If you feel that you have the relevant skills/attributes to fulfil this role then please apply now! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need. JBRP1_UKTJ

Estimating & Procurement Manager Location: Aylesford | Salary: £40,000-£45,000 | Hours: Full-time, Mon-Fri 8am-5:30pm We are recruiting an Estimating & Procurement Manager to join a well-established retail manufacturer on a permanent basis. This is a key leadership role, managing a team of three, overseeing accurate quotations, strategic purchasing, supplier relations, and providing data-driven reporting to support production and procurement decisions. What you'll do: • Lead a small team, setting objectives, monitoring performance, and identifying training needs, • Prepare accurate job estimates for printed packaging products, factoring materials, machine use, labour, and customer requirements, • Develop and maintain pricing models aligned with company strategy and market benchmarks, • Oversee all purchasing activities for raw materials, outsourced services, and production supplies, • Negotiate with suppliers to ensure cost, quality, and service targets are met, • Monitor supplier performance, pricing trends, and material availability across the UK/EU, • Produce reports and KPIs on costs, estimate accuracy, material usage, and procurement performance, • Collaborate with Sales, Customer Service, and Production teams to support client quote requests, • Proven experience in estimating and procurement, ideally in a technical or packaging environment, • Previous supervisory or team leadership experience essential, • Strong commercial acumen with ability to balance customer needs with margin and cost considerations, • Experience in supplier negotiation and performance management, • Excellent interpersonal, leadership, and organisational skills, • IT literate, confident in Microsoft Office suite, • 25 days holiday + 8 bank holidays, • Pension scheme, • Onsite parking, • Car salary sacrifice & cycle-to-work schemes Please note this position is only suitable for candidates who are already able to live and work in the UK without restriction. No relocations please. CVs to New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and x@nagrecruitment We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles. JBRP1_UKTJ

Discover Tradebe Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the UK, we are leaders focused on recycling, energy recovery and circular economy, managing all different environmental liabilities in a sustainable way. What will you do? Make an impact! Class 1 Driver 4o4o Nights Location: Queenslie Shift: 6pm-6am Main Purpose: Collect clinical waste from customer sites (e.g., acute hospitals and transfer stations) safely and professionally. Key Responsibilities: Collect and transport clinical waste in line with company procedures and ADR/road laws. Load and unload waste containers safely. Complete all required paperwork and PDA records for each collection. Carry out vehicle checks, report defects, and keep vehicles clean, tidy, and refuelled. Report incidents, near misses, delays, or issues to the line manager/site. Follow all site rules and company policies, including correct PPE use. Maintain a professional appearance and behaviour on customer sites. Attend team briefings and work collaboratively with team members. Ensure loads are secure, not overloaded, and waste is properly segregated. Do you have what it takes? Essential Skills: Communication skills. Good Customer relations. C+E or C Licence. Driver qualification card (CPC). Understanding of EU Driver & Working time Laws. Desirable Skills: ADR qualified Experience in handling Waste (Clinical & Hazardous desirable). Use of hand held devices i.e. PDA. Knowledge: Good knowledge Road Traffic Laws. Knowledge of the UK road Network. Knowledge of NHS contracts (desirable ). Good knowledge of the waste industry (Clinical & Hazardous waste desirable. We expect from you to Be accountable , Drive results , Embrace Change, and high levels of Collaboration ! What's in for you? Competitive salary £34,482.54 plus overtime (x1.5) and quartelry bonus Contributory pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre). Ready to make a difference? Apply now! #TeamTradebe #SustainableCareers #TradebeJobs If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities! ?? Tradebe is committed to guaranteeing selection processes based on merit and skills free of any bias based on age, gender, sexual orientation, religion, or nationality. We believe in equal opportunities, and we work for it. TPBN1_UKTJ

The Role TPPs Customer Relationship Manager (Mandarin Speaker) are responsible for driving the strategic direction of the company, formulating our short- and long-term goals; leading on the execution of a variety of global projects and implementations, as well as client expansion and company growth. You will work directly with our customers alongside local, provincial and national governments as well supporting our network of worldwide suppliers and business relationships. Your influence will have an impact on the future use of IT in healthcare in both across the globe. If youve already worked in the industry or have experience in pre-sales, consulting and have had access to wide range of communication channels then wed love to hear from you. Equally, if youve got no experience but are an approachable, friendly people person you will excel in this role. Were recruiting from all disciplines to join our open and enthusiastic team of Account Managers. What were looking for: Youll possess excellent communication, comprehension and coordination skills and have the ability to lead presentations and hold conversations with a variety of different audiences Youll have the enthusiasm to demonstrate what the company and products have to offer Youll be proactive and quick thinking Youll have the ability to understand and represent the specific needs of customers and have the readiness to deliver results to deadlines Youll have the opportunity to travel internationally and coordinate business efforts whilst exploring customer bases around the world. Key responsibilities will include: Responsible for product advancement and business development; familiarising the ever-expanding product benefits and working with customers to promote projects and use cases Representing the company brand at international events Development and maintenance of co-operative relations and company resource Participating in business negotiation activities for new and potential business opportunities Analysing customer needs and assist with formulating service plans Supporting the implementation of key performance indicators to showcase customer project results Co-ordinate internal and external cooperation Requirements Predicted 2:1 or above at degree level Minimum AAB at A-level Native-level proficiency in Mandarin (speaking and writing) Adept in English (writing and speaking) 550/750 or above in Gaokao Benefits We have lots of fantastic benefits here at TPP. These include: Fantastic holiday entitlement Regular social events Opportunities to travel internationally Life insurance BUPA Health, Dental and Travel cover £300 birthday meal allowance TPBN1_UKTJ

Following the successful launch of our Newbury (Reading) unit earlier this year we are proud to already expand our commercial team here. Through our peoples commitment, team ethos and customer centric approach the Newbury team has flourished, having secured further long term cyclical contracts beyond its budget, creating an even more stable order book for its' bright future. We are looking for a Quantity Surveyor who can share in this growth ethos. Honesty, integrity and teamwork will be at the heart of what you do. This opportunity offers us the chance to welcome an enthusiastic, people focused and entrepreneurial Quantity Surveyor to join our dedicated commercial and operational team, who specialise in painting and decorating and associated planned refurbishment works to the public, private, residential and educational sector. As we continuously look to sustainable growth locally and business wide, here at Ian Williams we offer our people the chance to be a part of our prosperous long-term future that is full of potential, development and opportunity. We offer a relocation package for eligible candidates. At Ian Williams, we value our employees and offer an exceptional benefits package: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Annual pay reviews Enhanced maternity/ paternity pay. Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchers The Quantity Surveyor role: As a Quantity Surveyor in Newbury, you will actively tender, estimate and measure onsite. We can offer a variety of works including established frameworks and core contracts with prestigious clients within the public, and residential sector as well as our services covering into the retirement living, commercial and education sectors too. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks. Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset. Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible. Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always. Complete and analyse weekly reporting from site, ensuring it has adequate cost information (including labour rates and performance expectations, budgets, value, progress, quality, and safety) What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine ‘people person' who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real ‘working together' environment, whilst building valued long-term relationships. Proven experience in a similar estimating and surveying role. Experience working with Direct Labour. Experience of the commercial management of projects from tender and estimation stages through to final account. Experience of successfully managing a value of works up to £3 million annually. Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach. For information on all other additional benefits we do, to enhance your work/life balance please visit our website. About Ian Williams Ltd Discover more about us by reviewing our website, and also through our social media platforms, along with LinkedIn, Indeed and Glassdoor. The successful applicant will be required to complete a criminal records check. As an organisation assessing applicants' suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), we comply fully with the code of practice and undertake to treat all applicants for positions fairly. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. We reserve the right to shortlist prior to the closing date. Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. We are delighted to have strong relationships with our preferred agencies; therefore, we politely request no agencies engage with us in regard to this position. TPBN1_UKTJ

My job We're Hiring: Head of Payroll Location: Rushmere, Craigavon, Northern Ireland Purpose A strategic payroll leader who will hold overall responsibility and accountability for all Pilgrims Europe payroll activities in UK and Ireland. The successful candidate will have strong leadership and team management skills, excellent communication and stakeholder management, and a proactive, hands-on approach with a passion for improving systems and processes. They will support and develop payroll team members. They should have extensive experience managing payroll operations in a complex organisation of at least [5,000 people] with strong knowledge on payroll legislation, pensions, statutory reporting, compliance, and best practice. The Head of Payroll will support and enable the HRS E2E project delivery in close collaboration with the HR systems team and People Services Key ResponsibilitiesMeasures of Success Lead and manage payroll operations ensuring timely and accurate delivery of all payrolls for Pilgrims Europe in UK and Ireland. Ensure delivery of a high quality, customer focused and cost competitive service to the wider business in accordance with agreed Service Level Agreements. Ensure compliance with all relevant legislation and reporting requirements. Maintain a full working understanding of the organisation's payroll procedures and other integrated business processes. Develop and maintain strong process controls. Ensure that appropriate controls are implemented to reduce the risk of delays and errors and implement actions to mitigate any impact. Ensure a suite of standard control reports exist across the business for Payroll processes to ensure compliance and controls. Promote a continuous improvement culture - strive to simplify, standardise and improve processes across all Business Units towards quality and productivity improvements. Ensure a culture of problem identification then resolution and ensure high standards of housekeeping are maintained (e.g. archiving policies, denoting obsolete records, correction of incomplete data sets, employee master data integrity). Ensure that all deliverables expected from improvement initiatives or transitions are identified, executed, tracked and signed-off. Build strong relations with key stakeholders and their teams to facilitate delivery of accurate payments. Lead the Payroll, managing performance, providing coaching, guidance and motivation, and developing colleagues to meet their potential. Assign and prioritise workloads within the team to deliver high quality results, to enable development of colleagues and to ensure uninterrupted service in the event of absence and holidays. Partner with regional HR, Finance, and external vendors to manage payroll transitions and integrations. Support audits and internal controls by maintaining accurate documentation and process transparency. Manage the relevant budget costs and ensure spend remains in control, regularly reporting progress and supplying commentary to agreed timelines. Skills & Knowledge Essential 10+ years' experience in payroll management, preferably in a multinational environment. Leadership skills, manager of managers Excellent interpersonal and decision-making skills. Strong knowledge of Payroll compliance requirements Thorough and meticulous with extreme attention to detail Advanced experience using Microsoft Office packages Ability to identify and resolve issues and identify process improvements. Excellent communication skills responding to queries from both internal and external stakeholders. Experience maintaining data with a high level of data accuracy. Experience working with payroll software packages Desirable Previous experience in a SOX compliance environment Experience working with Time & Attendance software packages. Project management experience in delivery of new system platforms, specifically SAP Qualifications [Accredited] Bachelor's degree in Finance, Accounting, HR, or related field; advanced degree or certifications (e.g., CPP, CIPP) preferred The company Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim's Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim's Europe team are based in our Pilgrim's UK, Moy Park, Pilgrim's Food Masters and Pilgrim's Shared Services businesses. What we'll bring to the table Competitive Salary Competitive Holiday Entitlement Pension Contribution Family Friendly Policies Learning and Development Opportunities Life Assurance People matter Previous Next Our values Determination Simplicity Availability Humility Discipline Sincerity Ownership TPBN1_UKTJ

WHO ARE WE? Founded by Henry J Ryman in 1893, Ryman has been the go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre. From our very first store on Great Portland Street, we have grown to over 200 locations and a thriving website and app offering quality products and exceptional service. We believe in supporting our colleagues and equipping them with the tools and knowledge they need to grow, thrive, and have fun whilst doing it. At Ryman, all of our teams from our stores to our warehouse and Retail Support Centre are passionate about retail. We put our customers first and have a common goal to keep them at the heart of everything we do. We are energetic and enthusiastic, delivering results through resilience, innovation, and adaptability. If you are a team player who's ready to make an impact, this could be the perfect role for you. WHAT WILL THIS ROLE INVOLVE? As a Store Manager you will be responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. WHAT WILL YOU BE RESPONSIBLE FOR? Confidently and professionally handle customer complaints and difficulties and ensure all colleagues understand the importance of driving customer loyalty Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling Ensure the store team understand all sales and KPI targets and are supported to exceed them whilst identifying and improving performance issues where required Manage and minimise all controllable costs efficiently and within planned budgets Build strong relationships with store peers and Retail Support departments to effectively deal with matters concerning stock, layout, promotions, training, development and employee relations Recruit, develop and retain high calibre colleagues that reflect the Ryman and TPRG Values and Behaviours. Ensure the effective planning of store resource in order to profitably operate the store within agreed budgets Drive a culture of coaching and development within the store? WHAT WOULD WE LIKE TO SEE IN YOU? Passion for the Ryman Brand and our associated companies Passion for exceeding customer expectations Enthusiastic, driven and focused on achieving results Self-motivated with an ability to work well independently and as part of a team Confident approach towards maximising sales opportunities Ability to handle multiple tasks and challenges whilst meeting deadlines Ability to adapt to change, every day is different and the pace is fast Willingness to "roll up your sleeves" and get stuck in Commercial awareness with a confident approach towards maximising sales and proactively seeking opportunities Ability to problem solve and propose effective solutions Strong communication and collaboration skills A dedication to learning and developing your own skills and those of your team Flexibility towards working hours and location A strong background in team management WHAT WILL WE OFFER YOU? A passionate, dynamic team where your growth, ideas, and impact matter A competitive pay package Company pension scheme with the option to enhance Generous holiday allowance including an extra wellbeing day that gives you time to recharge Training programme to help you excel in your role Opportunities through our apprenticeship programs to keep building on your skills Access to mental health first aiders, wellness sessions, and support groups Exclusive discounts across all of our brands and through our benefits hub Cycle2Work scheme Long service and recognition awards Colleague referral scheme Company and team social events Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work. TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Managing Quantity Surveyor to join our team within Vistry East Anglia, at our Peterborough office. As our Managing Quantity Surveyor, you will encourage and create a teamwork culture throughout, recognising the responsibilities of the Line Management Structure, whereby opportunities are maximised and problems are identified and resolved to the overall benefit of the team and the company. The Managing Quantity Surveyor will maximise profitability having regard to client/subcontractor relations and the companies strategic objectives with regard to repeat business, the Partnering Ethic, and the risk / reward philosophy. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Degree qualified and member of RICS or IOB (or moving towards professional membership). The successful candidate will have experience of working within the Construction industry, specifically on mixed use residential developments including Extra Care. Previous experience at Senior or Managing QS or Commercial Manager level is essential for the role. Experience with Sub-contract Payment recommendation & Sub-contract Order recommendation Strong experience with interim Valuation submission and Final Account recommendation Strong team player, with the entrepreneurial ability to operate and excel in a changing on-site environment Willingness to work extra when required to accommodate business needs Training of and understanding of COINs Training of and understanding of 4p (Viewpoint) More about the Managing Quantity Surveyor role Lead, support and coach your direct reports and the wider team to support their growth and development Be active in the recruitment of new starters to the team and then throughout the employee life cycle, including holding development reviews and succession planning exercises Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication Attend development meetings when appropriate, contract pre-start and subcontract package review meetings Upon receipt of Contract Documentation, you will be responsible for checking all contract drawings to identify errors, omissions, anomalies and areas where unnecessary cost may arise Receive initial tender information and assist in the preparation of the proposed tender lists and updating of subsequent procurement programmes Distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required Assess site staffing levels and build programmes with the Construction Director to ascertain preliminary costs, including collating all cost information and preparing the start on site budget Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team Prepare stage payment schedules to assist in the financing of the works Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations Approve sub-contractor orders in line with the Groups Delegated level of authority. Issue variation orders and development changes alongside providing cost advice on major variations prior to issue. You will issue revised contract drawings to subcontractors; negotiating the cost of variations including liaising between Buyers and Build Managers. You will provide a full range of pricing information for purchaser's extras Approve variation orders and development changes in line with the Groups Delegated level of authority. Check all costs posted to each contract, collate and reconcile all costs resulting from subcontract works, variation orders, site instructions, material order and preliminary / running costs. This will include providing monthly analysis of costs and identify possible areas of over expenditure at future dates Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates Take responsibility for the preparation of documents for the basis of external valuation with the client's agent (CSA, Stage payment schedule, Tick offs) Keep the RAMS schedule updated and issued to all relevant parties Liaise with the Customer Service department on post-completion defects, providing cost advice where necessary Attend site meetings, project team meetings, subcontractor meetings and surveying meetings as required Assist the Commercial Director with monthly collation of Regional Cost & Cashflow monitoring against half year & full year targets. Maximise recovery through Clients and Subcontractors accounts. Optimise cash flow through external valuations and control of subcontractor accounts. Provide assistance to Financial Department in the recovery of outstanding monies. Monitor and facilitate the recovery of retention and the like. Ensure correct contractual procedures are operated for both Main Contracts and Subcontracts. Monitor that subcontract conditions are 'Back to Back' with main contract conditions or with maximum risk transfer. Provide pre-contract advice to Estimating Department related to amended Terms and Conditions of Main contracts and resource availability for forward workload Provide monthly Cost Value Reports and monthly Margin Analysis in conjunction with Line Management Forecast Out-turn Margin/Commercial Analysis / programme / progress in conjunction with Line Management and review monthly. Forecast contract turnover in conjunction with Line Management and adjust as necessary. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1 TPBN1_UKTJ

Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring indivi

Senior Customer Relations Officer. Undertake effective root cause analysis tasks as requested by the Head of Customer Relations. Support the Head of Customer Relations on various initiatives and projects, to include deputising in their absence.

A reputable care home provider in Thames Ditton is seeking a Customer Relations Manager to lead sales growth and enhance service quality.

Aria Healthcare, operating care homes in Thames Ditton, seeks a Customer Relations Manager to drive growth and development of premium care home services.

A leading technology retailer in Watford is seeking a Business Customer Manager responsible for overseeing B2B relations in-store.The ideal candidate will inspire a team to meet customer needs while building strong relationships with local businesses.Key responsibilities include coaching staff, deve

As part of the Employee Relations team, the Employee Relations Manager – Policy & Compliance supports the delivery of TJX Europe’s policy and compliance strategy. Significant UK Employee Relations experience, ideally in a retail or customer-facing environment. Support the development and deliver

As part of the Employee Relations team, the Employee Relations Manager – Policy & Compliance supports the delivery of TJX Europe’s policy and compliance strategy. Significant UK Employee Relations experience, ideally in a retail or customer-facing environment. Ability to work collaboratively and

An experienced Area Manager is required to oversee gas servicing and compliance contracts within the social housing sector across Essex. This role involves contract management, customer service leadership, compliance oversight, and team management, ensuring high performance across all operational and customer-facing areas. Key Responsibilities: Manage gas servicing programmes and maintain 100% compliance Act as the main point of contact for clients and attend contract meetings Oversee customer service, including complaint resolution Manage invoicing, chargeable works, and contract performance Support recruitment, probation management, and employee relations Monitor fleet standards, parts usage, and procurement processes Requirements: Qualified Domestic Gas Engineer with current ACS Previous Area Manager experience (social housing or construction preferred) Strong customer service and stakeholder management skills Proficient in MS Office (Outlook & Excel) Excellent communication and organisational skills What’s on Offer: Competitive salary Pension scheme and life assurance 28 days annual leave (including bank holidays), rising with service Enhanced family-friendly policies Retail discounts, virtual GP access, EAP, Bike to Work, and salary sacrifice schemes

Regional Technical Manager Hybrid/Remote - North London My client is a UK's leading provider of waterproofing solutions, specialising in flat roofing offering systems to meet most building applications. A company that has developed a reputation for supplying and installing quality products, reliability and technical excellence. Due to exciting growth now looking for an ambitious and experienced Regional Technical Manager to join the team and cover the North London and near surrounding area. This is a permanent position, salary of circa £50,000 plus commission & company vehicle. Key Responsibilities Promote and sell the Company's products by Specification Sales throughout North London and surrounding areas. Build a contractor customer base. Provide technical advice and support. Promote the good name, reputation and maintain good customer relations. Monitor and feedback market information. Respond quickly, positively, and effectively to enquiries. Carry out site surveys and produce professional and comprehensive roof survey reports. Produce specifications in line with company guidelines. Complete all relevant paperwork accurately and in a timely manner in accordance with ISO Quality Management System. To regularly and routinely update the Company CRM database.Skills/Experience required Must have a full clean driving licence Proven sales experience within the construction industry - Flat Roof Waterproofing would be an advantage IT literate (Microsoft and Outlook) Excellent communication skills Knowledge of the area DBS required or willingness to obtain.Benefits 25 days annual leave, inclusive of a shut down for the Christmas period, plus bank holidays. Generous pension scheme, private healthcare, and a discretionary bonus. Employee advancement, learning and growth, supported training opportunities. Please apply/get on touch to hear more. COMMP

Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you're looking for. Many of their candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Their HR Career Change Programme They specialise in helping individuals transition into HR-starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, their online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £30,000+ * HR Assistant - £35,000+ * HR Officer - £35,000+ * HR Advisor - £38,500+ * HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too. How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD) * Covers recruitment, employee relations, HR systems, and more * Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, their Recruitment Support Team will help you translate your background and new qualification into real job opportunities. They've been helping career changers break into new roles since 2007-and their 4.8 Trustpilot rating shows how serious they are about your success. You'll get: • A professionally written, HR-focused CV * Job-matching advice tailored to your experience and location * Application support, interview prep, and mock interviews * Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of their candidates secure their first HR job within 3-6 months of qualifying-and often sooner if they're based near a major town or city. And to give you confidence, they offer a Money Back Guarantee : If they can't help you secure a role within 12 months of passing your qualification, they'll refund your training fees. Flexible, Affordable, Achievable To make things easier, they offer flexible payment options to spread the cost of your training over 12 months-so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of their experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

HR Manager Placement Programme Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you're looking for. Many of their candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Their HR Career Change Programme They specialise in helping individuals transition into HR-starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, their online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £30,000+ * HR Assistant - £35,000+ * HR Officer - £35,000+ * HR Advisor - £38,500+ * HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too. How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD) * Covers recruitment, employee relations, HR systems, and more * Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, their Recruitment Support Team will help you translate your background and new qualification into real job opportunities. They've been helping career changers break into new roles since 2007-and their 4.8 Trustpilot rating shows how serious they are about your success. You'll get: • A professionally written, HR-focused CV * Job-matching advice tailored to your experience and location * Application support, interview prep, and mock interviews * Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of their candidates secure their first HR job within 3-6 months of qualifying-and often sooner if they're based near a major town or city. And to give you confidence, they offer a Money Back Guarantee : If they can't help you secure a role within 12 months of passing your qualification, they'll refund your training fees. Flexible, Affordable, Achievable To make things easier, they offer flexible payment options to spread the cost of your training over 12 months-so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of their experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

We have a new opportunity for a Technical Events Manager to join a leading AV provider delivering high-end events within some of Londons most prestigious five-star venues. This is a hands-on role where youll take ownership of the technical planning and on-site delivery of events ranging from executive meetings to large-scale productions, working with premium clients and state-of-the-art equipment. The Technical Events Manager areas of responsibility: Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London teams and sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels Required skills of a Technical Events Manager: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong background in AV / Live events, while managing teams. Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Company Benefits for our Technical Events Manager role: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme TPBN1_UKTJ

Senior Customer Relations Officer £290 per day Umbrella Croydon - Hybrid (Croydon) Until end of Aug 2026 Responsibilities: Effective management of a complaint caseload with maintenance of accurate and timely records. Undertake comprehensive assessments of the merits of each complaint, including the consequences of such assessments and taking active steps to ensure that fair and balanced conclusions are reached for the customer whilst also managing any reputational issues to AEL. Timely production of "Final Response Letters" aimed at clearly detailing the rationale behind the decision reached whilst advising the customer of his/her FOS referral rights. Negotiation of compensatory benefits with internal and external complaint champions, complainants and the FOS Highlight complaint trends and operation process improvement suggestions / solutions to the Head of Customer Experience once identified following the resolution of the complaint Undertake effective root cause analysis tasks as requested by the Head of Customer Relations. Contribute to the production of Treating Customers Fairly (TCF) Bulletins and raising any conduct issues that may be identified as a result of complaint handling trends. Support in monitoring internal / external adherence to the AIG UK's complaint handling procedure / regulations. Support the Head of Customer Relations on various initiatives and projects, to include deputising in their absence. To carry out all accountabilities and objectives within the framework of AIG UK 's TCF policy. Maintain an up to date awareness of regulatory developments not limited to the Complaint (DISP) environment and escalating any concerns/updates as required. Participate, when required, in departmental initiatives in order to provide value to the UK business including (but not limited to) complaint training, presentations and knowledge sharing exercises in order to support and influence. Play an active role in identifying and improving our customers experience through group and individual efforts; to review and recommend improvements based upon complaint experiences. Participate in oversight and introduction of any internal Team procedures. Reviewing all Final Response Letters escalated by the complaint champion network to ensure a fair outcome is being reached and the quality of the communication being sent is accurate Offering guidance and advice to the complaint champion network when they are attempting to resolve a complaint within 3-business days Working with the FOS when cases have been escalated to them for their review/investigation; providing case file information, with assistance from the CRT admin, to assist them with forming their objective decision on the case Effective diary management of complaint cases which involves sending reminders to the complaint champion network to ensure regulatory deadlines are not overlooked Redirection of communication received within CRU to ensure it is being handled appropriately by the relevant line of business in CRT Admin absence. Experience & Qualifications Required: Solid knowledge and awareness of the FCA regulatory Framework for complaints handling and principles relating to TCF. Solid complaint handling experience within an insurance company, especially a claims environment. A sound understanding of the FOS and it's associated procedures and practices

MEP Section Engineer Location: Heathrow Airport Section Engineer will be responsible for the management of the construction site in order to achieve required project delivery to the customers’ objectives, while maintaining standards of health and safety, quality, environmental impact and cost control. They will deliver multiple on-going projects, to the specified quality, the required programme and to the maximum commercial performance. The post-holder will work closely with the Commercial Department, engineers and surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded. Key Responsibilities: * Set a high personal example of safety and environmental behavior. * Supervise subcontractors, assistant and site engineers and work force, for instance ensuring they understand he RAMS before commencing the shift on setting out methods and techniques. * Check the shift engineers setting out to ensure it is correct. Also ensure they are following their own responsibilities (testing materials, briefing operatives, filling in check sheets). * Ensure reasonable survey book standards and daily diaries are maintained by engineers • Supporting their manager. * Attending and sometimes running the coordination meetings with stakeholders and subcontractors. * Ensure that the 3D information drawings and specification documents contain sufficient, accurate information for construction of the works. Formally request any missing information in sufficient time to allow the programme to proceed without delay. * Ensure that inspection and test plans are completed and digitally recorded as required by the PMP / Specification, including a check of dimension accuracy and quality. * Prepare and monitor a 2-4 weeks programme with the subcontractor and other suppliers * Monitor the work under their control to ensure that any unsafe work conditions and non-compliance with company policies and procedures are promptly remedied. * Also considering plant, labour, material costs and programme. * Carry out material take off and requisitions as requested by sub agent / agent. * Completing Method Statements / Inspection Test Plan / MAR/ Task Briefings and reviewing such documents that have been prepared by others. * Order materials and maintain register of all orders placed and confirmed. * Completing Temporary Works Design Briefs and Inspecting temporary works structures once the training has been received. * Maintain good working relations with client / designer / RE, together with our supply chain. * Communicate with foremen and gangers to ensure full understanding of information provided. * Confirm in writing, on the same day, any verbal instructions issued to subcontractors and ensure that comprehensive records of resources employed on additional works are maintained. * Ensure all delivery tickets are cost coded and passed to accounts dept. for processing. * Carry out other relevant duties as required from time to time. Key Skills and Experience: * Successful experience at a management engineering level in construction (on site) specifically in MEP engineering and/or utilities * Demonstrated application of growing commercial and contractual knowledge * Experience of working in a cost-conscious environment. Good people management experience * Experience in managing subcontractors. Experience in stakeholder’s management (client). Relationship building with external parties is a critical requirement * Significant civil engineering technology knowledge with significant previous experience. A highly capable construction problem solver * Excellent communication skills and ability to interact at a variety of levels. * Computer literacy advance. CSCS card Desirable skills: * Airport experience/ critical areas experience. * Experience in stakeholder’s management (Key stakeholders apart from client). Member of the Institution of Civil Engineers or equivalent Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Ferrovial Construction UK is an Equal Opportunities employer and as such treats applications equally and recruits purely based on skills and experience. Ferrovial embraces diversity and inclusion, and we see the value in providing equal opportunities to all employees. We are committed to building an inclusive team from a variety of different backgrounds, perspectives and skills so we encourage candidates from underrepresented groups to apply

Marketing Manager Required Key Responsibilities Strategic Ownership Execute marketing strategy alongside the Product department to align with company goals. Assist in forecasting and managing revenue targets across marketing Manage the marketing budget to ensure efficient allocation and strong ROI. Identify and support delivery of new or expanded revenue opportunities. Present key performance data to the Senior Management Team (SMT), including lead volumes and campaign metrics, to support strategic decision-making and business planning ensuring marketing activity is delivered on time, within budget. Identify key areas for growth and expansion Creative and Brand Positioning Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty. Create compelling, on-brand content and visuals that improve engagement across digital and offline channels. Translate insights into standout creative concepts and high-quality assets (copy, visuals, video) that strengthen brand distinctiveness and improve engagement Ensuring all creative assets are cohesive, high-quality, and aligned to brand guidelines Oversee PR and brand storytelling (media relations, press releases, press trips) to amplify reach and credibility Work with the Digital Marketing Manager to ensure alignment across all media and offline marketing. Monitor competitor activity and market trends to inform commercial strategy. Partnerships & External Relations Build and manage Coop Partnership strategies with tourist boards, cruise lines, and other strategic partners. Support commercial negotiations with suppliers and external partners. Manage agencies and retainer partners to ensure commercial value and alignment. Performance & Data-Driven Decision Making Use customer and campaign data to refine messaging, product positioning, and performance. Track and report on campaign and product performance, optimising strategies based on insights. Conduct strategic marketing and product analysis to guide commercial decisions. Optimise acquisition funnels, landing pages, and email journeys to maximise ROI. Team Leadership & Development Lead, mentor, and support a small marketing team Strategic and People lead for the Product departmentOversee the department's direction, look after the team's culture and wellbeing and being the senior reporting contact for the department -Work closely and cohesively with the Product department to make informed decisions Set clear objectives, provide support, and promote a culture of creativity, innovation, and commercial focus. Align team objectives with business goals and ensure high performance across all commercial functions. About You Proven experience in a commercial or marketing management role within the travel industry. Strong creative flair Hands-on marketing experience across digital and offline channels, with a focus on performance and ROI. Excellent communication and negotiation skills, with confidence in representing the business externally. Experience leading and developing small teams. Strong analytical skills, with the ability to interpret data and make commercially sound decisions. Understanding of product development, contracting, and supplier negotiation. Bring experience or a strong understanding of the Latin American tourism sector.interested please apply here or email (url removed)

Neds Club Downstairs, The Vault, is a late-night cocktail lounge and club space in the original bank vault. As the Vault Assistant Manager, you will support the Vault Manager and the Ned's Club senior leadership team in overseeing the space,, taking the reins whenever they arent on site and partnering on all commercial and strategic elements of running a successful business. Do you want to join one of the best places to work in hospitality? Whats the role? Vault Assistant Manager About The Ned: The Ned and Neds Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Neds Club - a private members space, gym and rooftop - alongside a public spa, a full floor of events spaces, ten restaurants and bars and 248 hotel bedrooms. As a key part of the management team, you will: Supporting Vault Manager in delivering all operational, commercial, experiential, and people performance Youll contribute to and drive the late night lounge strategy to achieve our goals and build a long-term vision for the brand Closely monitoring financial performance, youll provide direction and take decisions where needed to protect and drive profitability, including labour scheduling, expense control, sales forecasting, annual budgeting process and month end performance analysis Our customer and member experience are central to success, and youll be obsessive about any detail that has the potential to make or break this Youre accountable for ensuring the whole team delivers exceptional service and equally, youll hold them to account for performance as measured on the restaurant balanced scorecard As an accountable person for health and safety and labour relations, youll ensure that all regulatory compliance is maintained Support with all people leadership tasks - including team recruitment, development and performance chats, onboarding new starters - this is a great role for growing manager who wants to build their people management skillset Work shifts that start earliest at 4 pm and finish latest at 5 am What you can bring to the role: Previous leadership experience with a proven track record of delivering outstanding food, guest experiences, and people management Our customers and guests expect the best, so high standards are essential An organised and detailed manner is necessary, as impeccable record keeping is needed to maintain records for our safety and audit standards A commercial mindset is non-negotiable in all our leaders as you will be supporting in delivering excellent financial performance and results Our operation can be a high-pressure environment, but youll be the steady presence that our team look to, so a calm demeanour and a genuine passion for providing guests with an exceptional experience every time is essential What can The Ned give you? Salary of up to £45,000 per year, including service charge Complimentary meals in our friendly team restaurant, Neddys including monthly payday breakfast Exciting learning and development programmes to help progress your career Exclusive rates at The Ned for staying and eating for you, your family and friends Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts Your birthday off after a year of service and more holiday after five years Paid volunteer day Refer a friend scheme Regular social events, including an annual pool party Employee assistance programme 24/7 advice and support Reward and recognition initiatives At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as an Vault Assistant Manager #lovethened TPBN1_UKCT

Job Overview PLEASE DO NOT APPLY UNLESS YOU HAVE FAST FIT OUT EXPERIENCE AS A CONTRACTS OR PROJECT MANAGER We are seeking an energetic and detail-oriented Site Manager for our Fast Fit operations, responsible for overseeing daily site activities, ensuring smooth workflow, and maintaining high standards of safety, quality, and customer service. This role offers a dynamic environment where proactive leadership and operational excellence drive success. The Site Manager will coordinate teams, manage site maintenance, and ensure compliance with all relevant regulations, including property management standards and legal requirements. If you thrive in fast-paced settings and excel at motivating teams while managing multiple priorities, this is the perfect opportunity to make a significant impact. Responsibilities • Lead daily site operations, ensuring efficient workflow and adherence to safety protocols, • Oversee property maintenance, repairs, and facilities management to maintain optimal site conditions, • Manage leasing activities, including property leasing processes and tenant relations, • Ensure compliance with Fair Housing regulations, landlord-tenant law, and Section 8 housing guidelines, • Utilize property management software such as Yardi and OneSite for data entry, reporting, and record-keeping, • Handle customer service inquiries with professionalism via phone etiquette and in-person interactions, • Coordinate conflict management efforts among tenants or team members to foster a positive environment, • Negotiate contracts with vendors and service providers to secure favorable terms, • Maintain accurate legal administrative records, lease agreements, and filing systems, • Upsell additional services or upgrades to tenants during interactions to enhance revenue opportunities, • Oversee property maintenance schedules using CMMS (Computerized Maintenance Management System) tools Experience • Proven experience in property management or real estate administrative roles with a focus on leasing or facilities management, • Strong knowledge of LIHTC (Low-Income Housing Tax Credit), Section 8 programs, and Fair Housing regulations, • Familiarity with Yardi, OneSite, Office software, and CMMS platforms for data entry, reporting, and maintenance tracking, • Demonstrated ability in conflict management, negotiation, and customer relationship management, • Legal administrative experience related to lease agreements, contracts, or landlord-tenant law preferred, • Excellent organizational skills with attention to detail in filing, data entry, and administrative tasks, • Prior experience in sales or upselling services within property or facilities management is advantageous Join us as a Site Manager – Fast Fit to lead our team with enthusiasm and professionalism! Bring your expertise in property operations combined with your passion for delivering exceptional customer service. We’re committed to supporting your growth while providing a vibrant work environment where your skills make a real difference