Trabajos customer relations manager en BirminghamCrear alertas

Are you a passionate and service-driven Property Manager who enjoys building long-term relationships with clients? Do you have experience in managing reactive and planned maintenance, with the ability to juggle numerous priorities? We are excited to be supporting a growing and well-respected estate agency in Edgbaston in their search for a Property Manager, with a strong focus on customer relations. This is a fantastic opportunity to join a supportive and professional team, where your ability to build rapport with clients, coordinate property maintenance, and ensure compliance will be highly valued. In this varied Property Manager role, you will oversee all aspects of maintenance via Jupix software (PropertyFile), handle block management issues, and coordinate safety certificates and access arrangements. You will also take ownership of selective licensing applications and amendments, utility notifications and void billing. With your excellent organisational skills, youll manage mid-term inspections, contractor relationships, rent increase notices (Section 13), and the administration of tenancy addendums, acting as a key point of contact for tenants and landlords. You will also be responsible for handling minor tenant complaints, onboarding new property portfolios, and providing out-of-hours emergency support on a rota basis. To succeed as a Property Manager in this busy estate agent, you will need excellent communication skills, solid knowledge of lettings regulations, and the ability to juggle competing priorities with ease. A background in a customer-focused property environment is essential, as is a flexible approach to ensure tenants and landlords receive the highest level of service. In return, you will receive a competitive salary of up to £35,000 (dependent on experience) and a generous benefits package including free parking in modern offices in Edgbaston, with the opportunity to be part of a collaborative and fast-growing business. SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for us to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience. TPBN1_UKTJ

Our client is a highly successful and nationally recognised housebuilder, renowned for delivering high-quality homes for all generations. Consistently rated 5-star for customer satisfaction, they pride themselves on combining innovation, teamwork, and commercial excellence to stay at the forefront of the industry. Their Commercial Teamplays a vital role in the success of every development overseeing everything related to cost-effective construction, from estimating and procurement to quantity surveying and material buying. The teams mission is simple: to deliver the best quality homes at the best possible cost. The Role Reporting to the Senior QS Commercial Manager, you will be responsible for managing the commercial and surveying aspects of one or more developments. Youll ensure that site costs are effectively managed and controlled, budgets are met, and value is maximised through strong cost control, forecasting, and supplier management. This is an exciting opportunity for a commercially astute professional looking to contribute to high-quality developments while driving efficiency and value. Key Responsibilities: Maintain and manage all cost-control procedures in line with company policies and processes. Prepare and present weekly, monthly, and quarterly cost reports. Manage and update estimated final costs to ensure absolute cost and value reconciliation. Lead value-engineering initiatives to achieve the best possible outcomes for each development. Prepare and manage site start budgets in coordination with other departments. Analyse and report on project costs and cash flow using internal systems (e.g. COINS, Excel). Procure and manage sub-contractors, materials, and goods in accordance with group procedures. Evaluate and agree variations and instructions within budgetary limits, ensuring necessary approvals. Compile subcontractor recommendations and process orders and payments accurately. Liaise with site teams, subcontractors, and other departments to maximise productivity and ensure cost efficiency. Stay up to date with new materials, methods of construction, and industry regulations (NHBC, HSE, Building Regulations, etc.). Attend and contribute to project and divisional meetings, presenting the commercial position as required. Manage all commercial aspects relating to Registered Social Landlord (RSL) partnerships. Promote and uphold company values, policies, and procedures at all times. About You: Proven experience as a Quantity Surveyor or Commercial Surveyor within the residential construction or housebuilding sector. Strong commercial awareness and analytical ability. Confident managing budgets, valuations, and cost reconciliations. Skilled in procurement, contract management, and subcontractor relations. Proficient in using estimating and financial systems (e.g. COINS) and Microsoft Excel. Excellent communication and problem-solving skills. Benefits: Competitive salary and performance-based bonus scheme Private medical cover (single cover) Company car or cash allowance Annual medical health assessment 26 days holiday (increasing with service) Flexible benefits package Enhanced family-friendly policies Hybrid working model (office, site, and home as required) Inclusive culture and commitment to career progression Why Apply? This is a fantastic opportunity to join a forward thinking national housebuilder where innovation, collaboration, and excellence drive every project. If youre an ambitious Quantity Surveyor looking to work on high profile developments with a supportive, inclusive team wed love to hear from you! Please contact Hollie on 07947722417 to discuss further. TPBN1_UKTJ