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Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £27,000+, • HR Assistant - £30,000+, • HR Officer - £35,000+, • HR Advisor - £38,500+, • HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too. How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD), • Covers recruitment, employee relations, HR systems, and more, • Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. You’ll get: • A professionally written, HR-focused CV, • Job-matching advice tailored to your experience and location, • Application support, interview prep, and mock interviews, • Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee:If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Pear Recruitment Property Manager Location - Surrey Quays Salary £30,000 - £35,000 Full licence and own car required Hours: Mon Fri 9am 6pm Full Licence with own car Required Our client Prides themselves on 5-star reviews and customer relations, making them the go to agent in the area. If you are well presented, always going above and beyond with a fantastic attitude this is an unmissable opportunit... ZIPC1_UKTJ

Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team. We will ensure that every team member is offered the op... ZIPC1_UKTJ

Who we are: ALTEN is an engineering and technology consultancy services company. We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation Missions: The Quality Assurance Manager (QAM) is responsible for ensuring that result-committed projects comply with the requirements of the ALTEN Delivery Framework (ADF) and meet client expectations. This role includes managing quality KPIs, continuous improvement, preparing for and monitoring external audits, and managing client relationships on quality-related matters. The QAM is a key player in ensuring operational excellence and client satisfaction. Key Responsibilities and Main Activities 1) Compliance with the internal delivery framework Pre-sales Phase: • Anticipate contract renewals or calls for tender to actively contribute to project acquisition, • Participate (if needed) in drafting the Quality Assurance Plan (QAP) and ensure its alignment with the ADF, • Attend internal project kick-off meetings Project Management Phase: • Understand the contractual framework of the assigned scope, • Ensure project compliance with our delivery framework practices by conducting regular follow-ups to provide an objective assessment, • Train, support, and coach Cluster Leaders (CL), Project Managers (PM), Project Directors (PD), and Technical Directors (TD) on requirements and maturity levels, • Highlight compliance and raise alerts in case of deviations from standards 2) Client Relations Managing Client Requirements: • Ensure client quality requirements are understood, documented, and integrated into project plans. Identify any changes to ensure continuous compliance,, • Address client complaints by utilizing root cause analysis methodologies, further define and monitor corrective actions whilst communicating them effectively to the client. Communication and Reporting: • Act as the primary liaison between client quality representatives and internal ALTEN teams for all quality-related issues, • Participate in meetings with client and ALTEN representatives (PRM/CRM) and actively contribute with presentations, • Organize quality reviews with client representatives (if applicable) and provide reporting on performance and ongoing actions according to their requirements 3) KPIs and Performance Quality Dashboards: • Have a global vision of KPIs (RFT, OTD, customer satisfaction), analyze quality performance, and prepare regular reports for stakeholders,, • Ensure the reliability of data displayed in dashboards by verifying consistency and correcting discrepancies if necessary,, • Monitor the performance of the quality service through indicators to identify areas for improvement, prioritize actions, and organize the team. Gap Analysis: • Communicate with the RAQP Direction and Technical Direction on project quality control and escalate alerts if necessary, • Identify trends and propose action plans to improve performance 4) Continuous Improvement Capitalizing on Best Practices: • Proactively propose adaptations to processes, methods, tools, and indicators used for project monitoring, • Use structured methods (8D, 5M, FMEA, 5S, Six Sigma, 5WHY’s, Ishikawa/fishbone) to analyze problems and propose solutions Project Management: • Define, plan and monitor corrective and preventative action plans. Further engage internal and external stakeholders to ensure compliance and effectiveness,, • Ensure that internal/external non-compliances or recurring issues within the scope are tracked: conduct root cause analyses (RCA), document them, and monitor associated actions. Required Skills and experience • At least 4 years of experience, ideally in either result-committed projects in a service context, in operational management roles (project or sub-project) or in quality management positions., • Knowledge of standards relevant to the QAM scope, such as ISO 9001/EN 9100/ISO 27001/ISO 19443/ISO 61513,, • Mastery of audit methods (preparation, execution, follow-up on actions), • Problem analysis/resolution, • Knowledge on SM (Safety Management), Office 365, JIRA, • Fluent English (Minimum B2 level), • Technical Assertiveness, • Adaptive Communication

Housing Advisor To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. Housing Advisor To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual’s needs and circumstances. Housing Advisor To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. Housing Advisor To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. Key Areas of Responsibility Housing Advisor Housing Advisor To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service Manage a caseload of priority and non-priority need customers in housing need and maintain accurate and detailed casework records identifying priorities and meeting individual and service performance targets. Manage conflicting priorities between case work, face to face interviews and operate an effective telephone service to ensure all customers can speak to housing advisers on the day of enquiry To use a range of housing options to provide alternatives to temporary accommodation, assessing the suitability of private renting as an option, working closely with the Lettings service. To provide private sector advice and casework to prevent the loss of private rented and owner-occupied accommodation and to ensure that accommodation is affordable and in a fit state of repair. To gather, record and verify information in relation to housing and homeless applications and assist those customers or who need support to bid for permanent council or registered provider properties. To provide advice and support to tenants affected by welfare reform. The post holder will actively engage private tenants and other residents affected by benefit changes and prevent homelessness by negotiating with landlords, increasing incomes, helping tenants to move to more affordable accommodation or supporting them into work and engaging with other support services. To respond effectively to prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers, including people who are challenging and demanding To assess the housing-related support needs of single people and arrange access to appropriate housing related support services (Pathways services) via agreed referral procedures. To assist customers living in supported housing to move to suitable and appropriate accommodation when they are ready to move into general needs accommodation. To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager To maintain and develop an excellent knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council’s Equal Opportunities Policy and to actively promote and uphold the Council’s FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service.

Premier Work Support are recruiting a Branch Manager for a senior leadership role within a fast-paced builders' merchant/retail environment in West London. You will be responsible for driving operational performance, delivering excellent customer service, and leading and developing a team across all branch functions. Key Responsibilities • Deliver excellent customer service in person and by phone, • Handle enquiries, orders, complaints, and ensure accurate processing and documentation, • Coordinate customer orders, deliveries, schedules, and stock management, • Oversee trade counter operations and ensure smooth daily running, • Maintain accurate stock control and support purchasing processes, • Ensure adequate staffing levels and act as Duty Manager when required (including key holding, opening/closing site), • Manage daily admin including tills, banking, and sales reporting, • Produce and review sales and performance reports, • Ensure full Health & Safety compliance across the branch, • Oversee maintenance of premises, plant, and equipment, • Manage staff wellbeing, attendance, holidays, and sickness, • Act as the link between senior management and branch staff, • Handle staff relations, including conflict resolution and disciplinary matters, • The role may include occasional physical stock handling and requires flexibility with working hours. Requirements • Strong leadership and team management experience, • Excellent customer service and organisational skills, • Ability to work in a fast-paced operational environment, • IT literate (Microsoft Office and internal systems), • Builders' merchant or retail management experience preferred, • Forklift licence beneficial but not essential Benefits • Salary: £45,000 per annum, • 22 days holiday + 8 bank holidays, • Pension scheme, • Private medical cover (employee, partner, and dependants), • Career progression opportunities Hours Monday-Friday 7:00am-5:00pm, plus 1 Saturday in 4 If you are an experienced leader looking for a senior branch role, apply today.

ROLE OVERVIEW We are currently looking for a Commercial Manager to join an advanced nuclear materials company developing next‑generation nuclear fuel for advanced reactors. This is a key role supporting the development and delivery of the UK commercial strategy, working across clients, government bodies, and strategic partners to enable programme execution and market growth. You will lead commercial activities across a highly regulated environment, ensuring agreements, partnerships, and supplier relationships are developed, negotiated, and delivered in line with regulatory and commercial best practice. This position offers the opportunity to play a central role in shaping the organisation’s UK footprint and long‑term commercial success. KEY DUTIES AND RESPONSIBILITIES Your duties as the Commercial Manager will be varied; however, the key responsibilities are as follows: • Support the development and delivery of the UK commercial strategy, including approaches to client engagement, government relations, and regulatory compliance., • Identify, secure, and actively manage strategic alliances across the ecosystem to accelerate growth, revenue, and market reach., • Develop, negotiate, and support commercial agreements and joint‑venture opportunities with major partners for agreed accounts and strategic relationships., • Ensure regulatory and commercial compliance, overseeing timely implementation of agreements to maximise value and support programme delivery., • Support negotiation activities, internal approvals, and delivery of contracted resources required by the business., • Track and interpret legislative, regulatory, and political developments, identifying risks and opportunities and contributing to ongoing risk and opportunity management., • Contribute to advocacy plans and represent the organisation in relevant public forums, industry events, and stakeholder engagements (as directed)., • Manage key customer accounts and supplier relationships, ensuring contracts are delivered effectively and in line with commercial and regulatory requirements. ROLE REQUIREMENTS To be successful in your application to this exciting role as Commercial Manager, we are looking to identify the following on your profile and past history: • Extensive experience in the UK nuclear sector is essential, or alternatively in a similarly highly regulated environment., • Strong experience in commercial management, contract development, and negotiation, with the ability to manage both client and supplier ecosystems., • Excellent communication, negotiation, and stakeholder‑engagement skills, with the presence to represent the organisation in public, governmental, and industry settings. KEYWORDS Commercial Manager / Nuclear / Energy / Business Development / Client Relations / Contract Management / Regulatory Compliance / Strategic Alliances / Joint Ventures / Negotiation / Supply Chain Management Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the Life Science sectors, combining recruitment expertise with scientific knowledge to help you advance your career.

A Junior Facilities Manager supports senior management in ensuring the safe, efficient, and compliant day-to-day operation of commercial properties. The role involves overseeing daily maintenance, coordinating contractors and suppliers, supporting health and safety procedures, and helping to maintain a high level of tenant satisfaction. Core Responsibilities Maintenance & Operations • Manage planned preventative maintenance (PPM) and reactive maintenance tasks using CAFM systems., • Coordinate routine checks of key building services, including HVAC, fire alarms, power, and water systems., • Carry out regular property inspections to identify and resolve maintenance issues early. Safety, Risk & Compliance • Ensure statutory compliance and support adherence to UK health and safety regulations across assigned sites., • Assist with fire risk assessments, emergency response plans, and evacuation drills., • Review contractor risk assessments and method statements (RAMS), and issue work permits where required. Vendor & Contract Management • Monitor contractor and supplier performance to ensure good service delivery and cost efficiency., • Raise purchase orders, review supplier quotes, and process invoices. Tenant & Stakeholder Relations • Act as a key point of contact for tenant queries and provide a high standard of customer service., • Communicate effectively with property managers, front-of-house teams, contractors, and external stakeholders such as local councils and fire services., • Key Requirements & Skills Experience: Typically 1–3 years’ experience in facilities, property administration, or building operations. Technical Knowledge: Basic understanding of mechanical, electrical, and life safety systems, as well as general building operations. Compliance: Working knowledge of UK health and safety regulations. Skills: Strong problem-solving ability, clear verbal and written communication, and the ability to manage multiple tasks across multiple sites. Career Progression This is an entry-to-mid level role with a clear progression pathway into a full Facilities Manager position over time. Salary: £30,000–£35,000 per annum, depending on experience.

ABOUT THE ROLE Exceed sell in and sell out goals across all Orange Square Brands whilst championing our brand values in all areas of the business. Collaborate across multiple departments including Marketing, Supply Chain, Store Design/Visual Merchandising, Finance and Global to ensure we grow ahead of the market in a profitable and sustainable way. Build best in class retailer relationships and working methods to ensure we maximise all business opportunities from a sales, operations and marketing perspective. Influence and negotiate with the retailers to ensure that our brands are optimised as part of our business partnership. Customer obsessed, both from a retailer perspective as well as end customer. This involves constantly monitoring and adapting to changing trends and needs within the industry. Constantly review what is happening in the market, feeding back new and innovative initiatives to the teams/sharing learnings whilst feeding into future strategies. KEY RESPONSIBILITIES AND ACCOUNTABILITIES • To exceed Sales Targets and support with forecasting future growth, • Work with retailers and the retail team to exceed our retail sales goals whilst ensuring accurate forecasting alongside the National Field Sales Manager., • Exceed Sell-In targets by retailer through accurately forecasting sales, retailer mix and product mix alongside Finance and Supply Chain., • Feedback throughout the month regarding performance, what is driving that performance vs. expectation and sharing all opportunities throughout the months., • Create retailer calendar plans alongside marketing to maximise our impact on the industry to drive market share gains., • Collaborate with Supply Chain to ensure successful achievement of our forecast accuracy targets and manage stock both in our warehouse and the retailers to a higher level of efficiency., • Nurture the retailer relationships to ensure we manage the business in a high touch manner whilst ensuring we delivery our brand goals as well as those specific to that retailer., • Conduct regular market visits and online store walks to ensure full awareness of activities in the market and work closely with the National Field Sales Manager to understand Commercial to support our retail in-store teams., • Lead, manage and develop the Commercial Analyst., • Sundry other projects as requested by the Sales & Education Director. Qualifications/Skills/Requirements • Successful track record in achievement of setting and achieving forecasted sales (Preferably previous National Accounts experience), • Proven ‘Can do’ attitude that results in a culture of constant improvements to processes, ways of working and professional development., • Strong negotiation, influencing, presentation skills and be able to demonstrate emotional intelligence to collaborate with retail partners and retail teams to achieve/exceed goals., • Strong commercial and numeracy expertise to best support retail relations and growth., • Strong Excel capabilities., • Team player who works alongside others from different teams and levels of seniority to achieve goals. This role reports directly to the Sales & Education Director This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week, subject to change. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Position: Manager, Standards & Best Practices Location: London, England, Europe or Florida, USA Industry: Sports Position Type: Full-Time Salary: £70,000 - £80,000 + Bonus + Benefits Contact: james.gershfield@forsythbarnes.com International Travel Required Forsyth Barnes are delighted to be representing a leading global sports organisation in the search for a Manager, Standards & Best Practices. This is a unique opportunity to play a key role in shaping world-class fan and premium hospitality experiences across an international portfolio of events. The position will focus on driving innovation, benchmarking global best practices, and developing scalable frameworks that elevate both spectator and corporate experiences across the organisation’s global event network. Summary The Manager, Standards & Best Practices will play an important role in elevating the spectator and corporate-hospitality experience across a global professional sports tour. This position drives organization-wide innovation by benchmarking global best practices, building shared frameworks, and enabling events of all sizes to deliver world-class fan and premium experiences. The role blends strategic influence with operational implementation, converting insights into practical tools, fostering collaboration across events, and shaping consistent standards that strengthen the brand. When traveling to events, the role also contributes targeted observations to support the overall Player Experience. Responsibilities Standards, Benchmarking & Best Practices Sharing • Lead global benchmarking across sports, live entertainment, hospitality, and major-event industries to identify trends and innovations., • Identify and define Fan Experience standards adaptable across diverse demographics and event types., • Translate global insights into organization-ready best practices, templates, and decision guides usable by events of all categories., • Maintain and evolve a cross-event Best Practices Hub, ensuring resources are current, high-quality, and widely adopted., • Facilitate structured knowledge-sharing across events to promote continuous improvement to the fan experience and premium hospitality., • Collaborate cross-functionally with internal teams including Tournament/Event Relations, Digital, Partnerships, Player Relations, and Media to align standards and share insights. Event Lifecycle & Fan Experience Support • Conduct diagnostic reviews of fan-journey and corporate-hospitality touchpoints., • Identify scalable innovations adaptable for varying budgets and infrastructure., • Advise events on tailored best practices for premium hospitality, Fan Zones, VIP hosting, suite design, on-court/event branding, and F&B., • Collaborate with Partnerships teams to understand and meet partner expectations and develop hospitality best-practice assets., • Work alongside travel and experiences partners to integrate and elevate premium fan experiences at events. Data, Insight & Measurement • Develop a consistent, organization-wide measurement framework to evaluate fan and corporate experience., • Analyze cross-event data to identify trends, opportunities, and areas for improvement., • Leverage insights to create presentations that illustrate key findings. Training, Enablement & Community Building • Participate in internal workshops organized by the Event/Tournament Relations Team., • Develop training modules for guest services and hospitality teams., • Lead knowledge-sharing sessions and produce rapid-learning briefs based on benchmarking insights and event visits. Support to Player Experience Standards (Secondary Responsibility) • When on-site at events, monitor overarching elements of Player Experience and Event Operations., • Report observations for integration into broader player-focused improvement initiatives. Experience & Skills • Minimum of 5 years in sports, entertainment, live events, hospitality strategy, guest experience design, or a related field., • Experience in benchmarking, insights, CX strategy, or premium experience design., • Experience influencing stakeholders without direct authority., • International sports and/or professional tennis industry experience is a plus., • Customer-journey design, operational playbook development, and training delivery experience., • Product development experience., • Strong analytical and benchmarking capability., • Creative and innovative mindset., • Excellent communication and relationship-management skills across global teams., • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)., • Multilingual skills are a plus; English proficiency is required. Travel • International travel up to 50%

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: • Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings. (shipboard experience preferred), • One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels., • Ability to make decisions based on sound judgment regarding rules and regulations., • Ability to observe and recognize payout accuracy, dealer behavior and associated activities., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs., • Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred

General Manager - Chelsea Barracks, London Chelsea Barracks is one of London’s most prestigious residential estates, developed by Qatari Diar. As the estate continues to evolve, the emphasis is shifting towards a more refined, service-led and hospitality-driven environment. This is a senior, on-site leadership role with full accountability for operational performance, resident experience and the long-term positioning of the estate. It requires someone who can move beyond day-to-day management and take real ownership of standards, culture and delivery. You will lead across operations, engineering and security, ensuring the estate operates seamlessly while maintaining a discreet, five-star experience for a high-net-worth resident community. You will also act as a key interface with ownership, bringing clarity, control and credibility to all aspects of on-site performance. Responsibilities include: • Leading all on-site teams and service partners, • Setting and maintaining best-in-class service standards, • Managing resident relationships with discretion and professionalism, • Overseeing budgets, service charge and commercial performance, • Ensuring compliance across health, safety and operational risk, • Driving continuous improvement across service delivery and estate presentation We are looking for: • Senior leadership experience within ultra-prime residential, luxury residential, branded residences or hospitality-led residential environments, • Proven experience managing high-value residential communities, luxury serviced apartment portfolios or comparable UHNW customer environments, • A strong track record of delivering exceptional customer and resident experiences within high-expectation settings, • Experience overseeing complex operations, including facilities management, security, compliance and third-party service partners, • Strong commercial awareness, including responsibility for operational budgets, service charge environments and long-term asset stewardship, • The presence, judgement and credibility to build relationships with residents, ownership groups and senior stakeholders, • Experience leading multi-disciplinary teams and creating a high-performance service culture Please note: This role is primarily focused on luxury residential operations. Candidates whose experience is solely focused on hotel operations, food and beverage, guest relations, training, quality assurance or front-of-house leadership are unlikely to be aligned to the requirements of the role. For a confidential discussion, please contact Matthew Evans or Alison Shine at The Management Recruitment Group.

Overview Fixed Income Primary Markets is responsible the London Stock Exchange's markets for 1,300 global borrowers in over 60 countries that raise $500-600 billion annually. The division's International Securities Market and Sustainable Bond Market have been key engines of growth. The team's activities include business development with a pipeline of global borrowers, building managing sales and after-sales processes, relationship management, working closely with colleagues in product, marketing, regulations, government relations, compliance and operations to create effective and efficient markets. Thematic areas that the team covers include sustainable finance, Islamic finance, local currency finance, project and infrastructure bonds, structured finance, emerging tech in capital markets and development finance. Serving issuers in the Financial Institution sector has been identified as a key area of growth for the Exchange. The fixed income origination manager is responsible for the global business development of the listing of banks and insurance products including senior debt issuance, regulatory capital instruments, securitisation, structured products. for the exchange. The candidate is expected to identify and develop key relationships with FIG issuers, bankers, law firms and advisors involved in the issuance of transactions, attend industry events and conferences with a focus on financial institutions in order to grow LSE's business. The senior manager is also expected to collaborate with the broader capital markets team including market research and intelligence, assist with internal reporting for LSEG management and work with colleagues in structured finance in LSEG FX and the Data & Analytics division. An ideal candidate will have extensive knowledge of primary debt capital markets, with a particular focus on financial institutions, gained through a practitioner role in debt capital markets, leveraged finance and/or high-yield issuance, and/or investment banking coverage. The candidate must be capable of working independently, proactively building and managing a pipeline of FIG issuers, and be accustomed to serving clients in a fast-paced, highly regulated environment. Previous experience at an investment bank and an established industry network are highly desirable. The role will be based in London and will report to the Head of Fixed Income Origination, Capital Markets based in NYC. Main responsibilities • Responsible for developing relationships with treasurers, heads of funding, origination and syndication professionals, capital markets lawyers and investors to drive the admissions of FIG transactions to the London Stock Exchange's debt markets, • Responsible for building strategies to expand the FIG market globally and generate revenue growth for the LSE's debt markets, • Carry out market research and intelligence, competitive analysis for the FIG sector and assist with internal reporting for LSEG management and ad-hoc reporting that includes structured finance, • Proactively promoting client engagement and collaborating with other LSEG teams including Issuer Services, FTSE Russell, Admissions, Regulation, RNS, LSEG FX and Data & Analytics, Technical support and Operations teams to find appropriate solutions to customer queries, • Liaise and work closely with marketing to drive initiatives such as social media campaign, external reports to clients to raise visibility of LSE as a listing venue for structured products, • Represent London Stock Exchange Group at global industry events and position London Stock Exchange Group as the premiere Fixed Income listing destination and a thought leader in Debt Capital Market and structured finance Required Skills, Behaviours and Experience, • Previous experience working within Debt Capital Markets or investment banking achieved through a practitioner role in debt and and/or leveraged finance, or high yield issuance, • And/or experience in DCM origination, syndications, transaction management, credit analysis or treasury, • Good knowledge of fixed income markets with the ability to develop understanding of capital market issuance process, • Excellent presentation skills, confident and with the ability to interact with clients and market participants, • Strong verbal communicator, both in person and over the phone. Team player with the ability to collaborate with key internal colleagues, • Ability to work independently in a fast-paced environment, • Able to develop solutions that demonstrate an understanding of the external environment e.g. legal / regulatory framework, competitor offerings etc. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

About the Company MARI is a global events and experiences company with a portfolio of premium live properties across sports, art, lifestyle, and entertainment. About the Role We are seeking an experienced and forward-thinking Vice President, Human Resources to lead our EMEA and APAC HR function at MARI. This leader will oversee a team of HR Business Partners and HR Generalists who support multiple business units across the region. The VP, HR will serve as a trusted advisor to senior leadership, driving organizational effectiveness, scaling HR best practices, and strengthening our culture across diverse and fast-paced operating environments. This individual will champion change initiatives, manage complex employee relations issues, lead core people programs, ensure compliance across jurisdictions, and support our business as it rapidly evolves. The role will also play a critical part in supporting organizational growth through acquisitions and successfully integrating new businesses into the company. Responsibilities Strategic Leadership • Partner with regional and global leadership to ensure HR strategies align with business goals and support long-term organizational success., • Lead and develop an HRBP and HR Generalist team across EMEA and APAC, ensuring strong business partnership and high-quality service delivery., • Provide proactive counsel to executives on talent strategy, organizational design, workforce planning, and culture., • Support integration efforts for newly acquired businesses, ensuring alignment with organizational values, policies, and operating models. Organizational Design & Change Management • Lead organizational design efforts to support scaling teams, restructuring needs, and evolving business priorities., • Drive change management initiatives during periods of growth, transformation, acquisition, or integration, ensuring employee clarity and alignment., • Assess organizational health and recommend interventions to improve effectiveness. Core HR Programs & Talent Processes • Oversee the delivery and continual improvement of core people processes such as performance management, onboarding, compensation cycles, succession planning, and talent reviews., • Partner with Talent Acquisition and Global HR Operations to implement consistent, high-quality processes across EMEA and APAC., • Drive initiatives that build leadership capability and strengthen manager effectiveness. Employee Relations & Compliance • Ensure all HR activities comply with local employment laws and regulations across EMEA and APAC, in partnership with legal counsel., • Oversee employee relations, ensuring fair, consistent, and risk-aligned practices across the region., • Maintain up-to-date knowledge of EMEA and APAC labor law and implement updates as needed. People Experience & Culture • Champion a positive employee experience and help foster a culture of accountability, creativity, inclusion, and operational excellence., • Lead initiatives that improve engagement and strengthen the employee value proposition in the competitive live entertainment landscape., • Support cultural integration efforts for newly acquired teams to ensure seamless transition and alignment. HR Operations & Best Practices • Implement scalable HR processes that improve operational efficiency and enhance employee support., • Leverage people analytics to provide insights and drive data-informed decision-making., • Partner with global HR operations to ensure seamless HR systems, policies, and processes across EMEA and APAC., • Support due diligence and HR integration planning during mergers or acquisitions. Qualifications • 12+ years of progressive HR leadership experience, ideally with significant exposure to the EMEA and APAC region., • Experience leading an HRBP team and supporting distributed, multi-country workforces., • Strong background in change management, organizational design, and employee relations., • Demonstrated experience supporting organizational growth through acquisitions and successfully integrating new businesses., • Deep knowledge of EMEA and APAC labor regulations and HR best practices., • Proven success supporting fast-paced, operationally complex businesses—experience in live events, entertainment, hospitality, venues, sports, or similar industries is highly desirable., • Demonstrated ability to influence senior stakeholders and drive strategic initiatives., • Excellent communication, coaching, and relationship-building skills., • Comfortable navigating ambiguity and leading through rapid growth or organizational transformation. Personal Attributes • Strategic thinker with a hands-on mindset., • Inclusive and collaborative leadership style., • High integrity, judgment, and discretion., • Passion for supporting creative, operational, and customer-facing teams., • Adaptable, action-oriented, and able to thrive in a dynamic environment. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices.

INTRODUCTION TO QUINTESSENTIALLY Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES • Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored., • Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more., • Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy., • Providing quality suggestions at all times which exceed Member expectations., • Intensive & extensive phone and email-based correspondence., • Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 11:00am- 19:00pm REQUIREMENTS • Must be fluent-spoken and written in English., • Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure., • In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals., • Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide., • Warm, friendly, calm, confident and courteous at all times., • Pro-active, energetic and positive attitude., • Strong IT & CRM systems skills., • Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE • Understands HNW lifestyles, expectations, needs and preferences., • Warm, friendly, calm and courteous at all times., • Able to anticipate client needs and deliver intuitive and highly personalised solutions., • Pro-active, energetic, with a positive attitude., • Excellent team player., • Values privacy and confidentiality., • Passionate about travel, culture, and unique global experiences., • Strong IT & CRM systems skills., • Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure., • Strong networker and relationship builder. BENEFITS • Hybrid working (role dependant), • Competitive annual leave allowance with a further increase due to long service, • Birthday Allowance – take your birthday off on us!, • Pension Scheme, • Angel Days: Additional paid leave to do charity work, • Long Service Awards, • Life Assurance, • Digital nomad, • Study Leave, • Puppy friendly offices, • Qmunity committee – Social events in the office, • Free food & drink in the office, • Wellbeing platform membership, • Season Ticket Loans, • Cycle to work scheme, • Discounts with a variety of retail and hospitality companies Quintessentially is an equal opportunities employer. We value and respect all differences (seen and unseen) in all people and aspire to deliver inclusive working experiences. Applications are encouraged from individuals regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. For information about how we collect, store and use information about you, please see our Privacy Policy using the following link: https://www.quintessentially.com/privacy_policy.html

London | Hybrid Working (3 days office) up to £60,000 + benefits Are you a People Operations or HR professional who thrives in fast-paced, multi-site environments and loves building efficient, people-focused processes? We’re partnering with a well-known hospitality brand to hire a People Operations Manager into a pivotal role supporting a large, multi-site workforce. This is a fantastic opportunity to join a growing, evolving business where you’ll play a key role in shaping and improving the employee experience across the full colleague lifecycle. This is far more than a traditional HR admin role. You’ll sit at the heart of the People function, driving operational excellence, supporting managers with day-to-day people matters, and ensuring people processes are scalable, compliant, and fit for a fast-paced operational environment. What you’ll be doing: • Owning and improving core people operations processes including contracts, onboarding, payroll inputs, employee changes, and offboarding, • Ensuring employee data, documentation, and HR systems are accurate, compliant, and well maintained, • Acting as a first point of contact for managers and employees on day-to-day HR queries and routine employee relations matters, • Supporting absence, disciplinaries, grievances, probation, and performance processes, • Partnering with payroll, recruitment, operations, and the wider People team to ensure a seamless employee experience, • Driving continuous improvement across people processes, systems, compliance, and reporting What we’re looking for: • Experience in People Operations, HR Operations, HR Advisor, or HR Manager roles, • Background in hospitality, retail, leisure, consumer brands, logistics, or other multi-site/customer-facing businesses, • Strong knowledge of UK employment law and confidence managing routine ER matters, • Experience across onboarding, contracts, payroll support, employee records, compliance, and HR systems, • Highly organised with excellent attention to detail and ability to manage competing priorities, • Comfortable working at pace in operational, high-volume environments Why apply? This is an exciting opportunity to join a recognisable brand with ambitious growth plans and real investment in its people function. You’ll have ownership, visibility, and the chance to improve how a growing business supports its teams. Perfect for candidates currently in: • People Operations Manager / HR Operations Manager roles, • HR Advisor / Senior HR Coordinator looking for progression, • HR professionals from retail, hospitality, leisure, or consumer brands wanting broader exposure Interested? Apply now or get in touch for a confidential conversation.

Job Description We are recruiting for an experienced HR professional to join our team on a 10-month fixed term contract, covering maternity leave. This is a fantastic opportunity to manage the HR function to deliver a comprehensive, responsive, and effective HR service aligned with business requirements. As Interim HR Manager, you will play a key role in driving several projects, including: • Overseeing the implementation and staff communications on the new Benefits Portal., • Supporting the Head of HR on the new HRIS project., • Managing and embedding the Fitness & Propriety outputs from the SMCR project., • Managing the rollout and implementation of the Employment Rights Bill changes. Other Responsibilities include • Managing the performance and development of the HR team, setting clear and stretching objectives, providing regular feedback and support., • Providing managers (and the team) with oversight, and guidance, and support on any change management initiatives across the business., • Ensuring that the team provides accurate interpretation of HR policies and procedures to managers., • Supporting and engaging the management team with the annual PDR process to ensure a high submission rate is achieved., • Overseeing the organisation and management of all social awareness, key company dates and company forums. Pay and benefits • Overseeing the processing and administration of all benefits., • Managing all benefit renewal processes such as EAP, PMI and Life Assurance. HR Information System • Own the HRIS and oversee the maintenance, development and upgrade of the system., • Ensuring that the HR team are continually upskilled, and are proficient users of the HRIS. HR Data and MI • Collating the relevant data, assessing progress against our target and submitting the annual response required for our Women in Finance Charter, • Supporting the team with the collation of the HR data required for all Board reports across the year and reviewing the final draft version before sending for approval., • Managing the quarterly review process of all employee talent map ratings and supporting managers with their understanding of the process. Fitness & Propriety • Ensuring that the team complete all HR responsibilities for Fitness & Propriety lifecycle requirements, such as checks and tracking of regulated roles., • Managing the delivery of the annual certification of all employees in regulated roles (SMF, MRT, CP), ensuring all relevant checks and competence assessments (DBS, Credit, F&P, ASC) have been successfully completed in line with the certification deadlines., • Ensuring the documentation and tracking of all registered staff is recorded in line with company and regulatory requirements; regularly assessing and reviewing that internal HR trackers are maintained appropriately and supporting the team in strengthening controls. Employee Relations • Overseeing the management of all employee relations cases relating to the Group and ensuring the team provides appropriate advice, guidance and support., • Encouraging autonomous management of cases amongst the team, acting as an escalation point where required. Other • Implementing risk management and governance policy at team level., • Supporting the Head of HR on internal and external audits and implementing proactive controls., • Assisting the Head of HR with people projects as necessary. Person Specification The ideal candidate will be CIPD qualified and will be well versed in employment law and best practice HR approaches and initiatives. You will have experience managing teams and handling complex employee relations cases. Strong interpersonal skills are essential, as the role requires building effective relationships with senior management and communicating at all levels of the business. A background in financial services and familiarity with SMCR is desirable as is any previous experience implementing HR systems. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf and 249,000 investor clients (as at December 2025). Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Purpose of the role: This is a Senior role within the Financial Performance, Europe team responsible for driving a cost conscious, commercially minded culture and ensuring that the 'story' of the Europe expense base, earnings profile and business plans are clearly and accurately articulated and are fully aligned to the Europe Strategy and business priorities. The role holder will lead the operation of robust budgeting, forecasting, expense management within CLG / Europe-level business activity and business planning processes in accordance with principles set by the Lifeco parent company and processes / milestones agreed with the Senior Manager / Reporting & Operations. It provides complete, accurate and timely strategic insight on expenses, earnings drivers and business plan delivery at a consolidated Europe-level to support effective decision making by the European Leadership Team (ELT), senior leadership and Lifeco. What you'll do: Insight, reporting, quarter end and plan tracking • Provide high quality expense and earnings insights and reporting throughout the year to the Europe CFO and Financial Performance Director, Europe, explaining cost drivers, earnings drivers, risks, trends and variances versus prior quarter, prior year, and business plan., • At quarter end, own the aggregated Europe level earnings and expense narrative and provide integrated analysis and commentary versus budget, prior quarter and prior year. In doing so, articulate the impact on key business metrics, such as Base Earnings, Expense Efficiency Ratio, Return on Equity, etc., • Translate financial results and forecast updates into clear insight on business plan achievability, highlighting gaps to plan and proposing corrective actions. Processes, systems, MI and planning frameworks • In conjunction with the Senior Manager - Reporting & Planning, develop and maintain Europe-level planning frameworks, templates and guidance that link strategy, business plans, expenses and earnings outcomes., • Work with the Senior Manager - Reporting & Planning to ensure the consistent understanding and operation (in Europe's markets) of robust budgeting, forecasting, business planning and MI processes, systems and controls for expenses and earnings as part of the business control cycle., • Oversee the production and presentation of standard MI on the aggregated Europe-level expense base (run and change), earnings drivers and business plan metrics, ensuring data is accurate, insightful and timely., • Lead the production of Finance owned slides and information for key governance and reporting forums (e.g. ELT, CLG Board), clearly articulating expense, earnings and business plan implications. Expense, earnings and business plan management • Oversees the preparation of the annual operating expense budget for CLG (the Europe level legal entity), ensuring it coherently supports the multi year business plan and earnings targets., • Reviews and challenges the preparation and consolidation of market level plans into a coherent Europe level business plan, ensuring expense and earnings assumptions are realistic, consistent and aligned to strategy., • Oversee in year tracking and review / challenge of actual expenses (run and change) and earnings against budget and business plan, including variance analysis and forward looking opex, expense and earnings forecasts., • Ensure the construct, maintenance and use of balance sheet provisions to fund strategic initiatives are appropriate, controlled and aligned with business policy, strategy, earnings objectives and business plan commitments. . Business cases, efficiency and plan alignment • Oversee an accountant in their review and challenge of Europe level business cases and funding requests to ensure alignment with the business segment's strategy, financial plans, business plan commitments, expense targets and earnings ambitions., • Where proportionate, work with Executive and Operational Sponsors and steering groups to validate and, where necessary, challenge budget, forecast, benefit realisation and earnings impact assumptions so that expense, benefit and business plan targets are met., • Lead ad hoc reviews and projects to identify cost savings, efficiency opportunities and options to improve the commercial performance of the expense base, earnings and delivery of the business plan. Stakeholder management and collaboration • Build and maintain strong relationships with Europe leaders, i.e. Change, CFO, Financial Performance Director, Senior Manager / Operations & Reporting, Risk, and market (UK, Ireland, and Germany) leadership and FP&A teams, ensuring a joined up view of expenses, earnings and business plans., • Work with these stakeholders to set, challenge and validate expense, earnings and business plan targets, management actions and allocations, ensuring in year and multi year budgets and forecasts remain aligned to the Business Plan, strategic priorities and external guidance., • Collaborate with actuarial and finance stakeholders to input into periodic cost allocation methodology reviews which, in turn,influence liabilities, earnings and business plan assumptions. Data, governance, risk and reporting obligations • Collaborating with the Senior manager, Reporting & Planning, oversee the development and maintenance of the Europe datastore and support the deployment of technologies (e.g. AI) to enhance the insights and analytics suite., • Produce and submit sufficient and relevant expense, earnings and business plan commentary to support statutory, market and management reporting at a Europe level, ensuring users understand the meaning and context of the information., • Ensure familiarity with and adherence to risk management programmes and processes, and compliance with company policies, regulatory, professional and legal requirements across expense, earnings and planning activities. Leadership and people management • Lead and develop a small but high-performing team of accountants and financial analysts to support a cost and earnings focus, and commercial mindset across the Europe business and its markets. • Provide constructive feedback, coaching and development opportunities to team members and stakeholders (as part of the Europe 'FP&A community'), building capability in business planning, expense and earnings analysis, and strategic insight What you'll bring to the role: Technical Expertise • Qualified Accountant with extensive and wide-ranging experience of European financial services (ideally in the insurance industry), • Demonstrable track record of operating in a Finance oversight role in a financial services organisation, • Strategic understanding in a European financial services context (ideally in the insurance industry), • Experience in or of working with investor relations would be advantageous., • Excellent quantitative business analytical skills, • Strong financial and risk management skills Communication • Excellent communication skills - able to address technical and non-technical audiences in formal and informal settings Relationship Building • Experience of building and leveraging internal / company and external network, • Strong ability to collaborate with experts and interested parties from across the business to influence, obtain input and buy-in, • Excellent stakeholder management skills at all levels up to and including C-Suite Taking Initiative • Proactively identifies and manages risks Developing Self and Others • Strong leadership and team development skills, • Ability to provide constructive feedback and share opinions to line manager, team members, and other colleagues in a timely and constructive manner Qualifications (For the job and not the person) FCA / ACA / CIMA or equivalent Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.

Assistant HRBP - UK Industry: Designer collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit www.popmart.com and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration The Role and Candidate POP MART is seeking a hands-on and driven Assistant HRBP to support our rapid retail expansion across the UK. The role is heavily focused on recruitment for new store openings and employee relations case management, while also strengthening day-to-day HR operations. The successful candidate will play a central role in building our retail teams, ensuring smooth hiring processes, and supporting managers with people issues. This is an excellent opportunity for someone who enjoys a fast-paced environment, balancing high-volume recruitment with frontline HR casework. Responsibilities Talent Acquisition & Store Expansion • Lead end-to-end recruitment for retail teams, including planning, sourcing, interviewing, and onboarding, • Manage high-volume recruitment for new store openings, including recruitment days, assessment centres, and seasonal ramp-ups, • Partner with retail managers to define headcount needs and deliver talent pipelines on time, • Build talent pools and maintain relationships with candidates to support future growth, • Promote POP MART’s employer brand to attract strong retail talent in a competitive market Employee Relations & Case Management • Act as the first point of contact for employee queries and workplace issues within retail teams., • Support the HR Manager in handling ER cases, including performance management, absence, grievances, and disciplinary procedures, • Ensure ER cases are managed fairly, consistently, and in compliance with UK employment law, • Coach and guide store managers on people management practices to reduce ER risks HR Operations & Compliance • Maintain accurate employee records and ensure compliance with UK employment law and GDPR, • Support HR processes such as contracts, policy reviews, and audits, • Prepare reports on recruitment activity, turnover, and ER trends to support decision-making Onboarding & Engagement • Deliver onboarding programmes to ensure smooth integration of new retail hires, • Support employee engagement initiatives and assist with follow-up action planning, • Contribute to building a positive workplace culture across retail and office teams Required Qualifications • Degree in Human Resources, Business Administration, or a related field, • 3+ years of experience in HR or recruitment, ideally with exposure to both retail hiring and ER case management, • Proven ability to deliver high-volume recruitment within tight deadlines, • Solid understanding of UK employment law, particularly in relation to ER cases, • Strong communication and interpersonal skills, with the ability to influence and build trust, • Highly organised, with the ability to manage multiple priorities in a fast-paced environment, • Professional, discreet, and confident in handling sensitive information, • Fluent in English, both spoken and written Desirable but Not Essential • Previous experience in retail, hospitality, or another high-volume, customer-facing industry, • Experience supporting store openings or multi-site operations, • Familiarity with HRIS, ATS, and recruitment platforms If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

About the Company East End Homes is a community-led and locally based housing association in the London Borough of Tower Hamlets. Our mission is to provide services that meet the needs and aspirations of local residents. We own and manage over 3,900 homes across five estates - Glamis, Holland, Island Gardens, Mile End, and St George's. We operate from offices in the heart of each of our communities and run four community centres. As a not-for-profit housing association, we reinvest our profits back into improving homes and services for residents. About the Role Our Customer Service Officers are the first point of contact for our customers, and provide excellent customer care to both our external and internal customers. They are our administrative experts, who can help resolve issues at the first point of contact, helping to ensure our services run smoothly. They work efficiently and effectively to help our teams deliver on time and on budget. The postholder will promote and embed EastendHomes’ values: • We Care – by supporting victims, vulnerable people, and communities affected by ASB and safeguarding risks., • We Are Trusted– by acting with professionalism, integrity, and a commitment to fairness., • We Are Improving– by using data, feedback, and learning to strengthen services., • We Are Listening– by being responsive to residents’ concerns and tailoring support to individual needs. Responsibilities Operational support • To provide a customer focussed, proactive, comprehensive and high-quality service to customers. This will include front office reception, responding to telephone, face to face, email, and any other correspondence enquiries made by the Association’s residents., • Providing first-line response to a wide range of housing-related queries, including repairs, tenancy issues, anti social behaviour, rent payments, parking permits etc., • Providing administration services to internal teams as required including, but not limited to, Asset Management, Housing., • Raise repairs requests, deal with ongoing repairs and follow on works, liaising with suppliers and internal and external customers., • Collect phone-based satisfaction survey response through proactive calling based on the requirements of the teams., • Work collaboratively across the Association, co-ordinating and cross working to achieve efficiency and supporting other departments as appropriate., • To deliver services that meet key performance targets/indicators, operational service plan objectives, legislation, and regulatory requirements that reflect best practice and always deliver excellent customer service., • Ensure the effective management of the allocated caseload of work, raising concerns and blockages with line manager as appropriate., • Engage with tenants and support resident involvement activities including surveys and consultations., • To monitor and action incoming correspondence via email, post, telephone and internal systems and respond or escalate appropriately in a timely manner, • Maintain relevant service-related databases (e.g MRI, Payment Systems), spreadsheets and contractor portal to ensure information is accurate and up to date and can be used, where necessary by management including to satisfy disclosure documents and SARS requests, • Ordering and distributing fobs as required Person Specification • All criteria below are essential unless marked as desirable. Required Skills • Experience of providing a high quality customer service., • Experience working within a customer service environment., • Experience of working within a Team to deliver first point resolution., • Experience of working in a Housing environment desirable., • Excellent communication and interpersonal skills– able to engage confidently with residents, colleagues, and partners., • Strong problem-solving skills and ability to manage competing priorities., • IT literate with ability to maintain accurate records and use housing and telephony systems., • Collaborative mindset with the ability to work effectively as part of a team. Benefits • 33 days holiday plus Bank Holidays., • Pension – Employer Contribution., • £200 – Gym Membership contribution., • Medical Cash Plan. Equal Opportunity Statement Equality, Diversity and Inclusion is fundamental to our core beliefs and values, and we have a due regard for the need to eliminate unlawful discrimination, promote equality of opportunity, and provide for good relations between people of diverse groups, in particular the characteristics protected by the Equality Act (2010). We are committed to achieving greater diversity at East End Homes and welcome applications from candidates of all backgrounds, identities, and characteristics.

General Manager - Bristol - Relocation Package Available Base: £41,500 Tronc average: £17,000 Bonus: £8,300 Overview An opportunity to lead a high-performing branded restaurant operation, driving both commercial success and team development. This role would suit a hands-on General Manager from a fast-paced, guest-led restaurant environment, ideally with experience in a branded casual dining, premium casual dining, or high-volume restaurant setting. We are particularly interested in candidates who have led structured restaurant operations with strong front of house and back of house alignment, clear service standards, and a consistent focus on guest experience. Experience from brands such as Nando’s, Wagamama, The Ivy Collection, Loungers, or similar restaurant-led environments would be highly relevant. While we are open to hospitality leaders from a range of backgrounds, the closest match for this role will be someone whose recent experience has been centred around restaurant operations rather than a wet-led or traditional pub management setting. Key Responsibilities • Lead and develop the management team, providing clear direction, structure, and ongoing performance feedback, • Build and maintain a strong working relationship with the Head Chef, supporting back of house performance and development, • Maintain exceptional operational standards, ensuring strong audit performance and consistent delivery, • Communicate business objectives and updates effectively across the team, • Collaborate with senior leadership and other site leaders to support wider business initiatives, • Conduct regular performance reviews and manage team development Role Objectives • Deliver strategic business plans aligned to financial performance, including P&L and KPI targets, • Drive operational excellence and continuous improvement across all areas of the business, • Create a high-performance, engaged, and motivated working environment, • Support team development through coaching, training, and structured feedback, • Ensure a consistently high-quality customer experience Operational Responsibilities • Oversee day-to-day restaurant operations, ensuring targets and objectives are met, • Recruit, onboard, and develop high-performing team members, • Delegate effectively while ensuring adherence to company standards, policies, and procedures, • Manage employee relations and resolve internal issues efficiently, • Maintain full accountability for financial processes, including cash handling and reporting, • Oversee HR systems, payroll processes, and workforce planning, • Monitor staffing levels, attendance, and absence management, • Ensure compliance across all operational and safety systems, • Work closely with kitchen leadership to ensure smooth and efficient service delivery, • Take ownership of stock control and cost management, • Monitor customer feedback and online presence, responding where appropriate, • Drive local marketing initiatives and build relationships within the local community

MEP Section Engineer\nLocation: Heathrow Airport\nSection Engineer will be responsible for the management of the construction site in order to achieve required project delivery to the customers’ objectives, while maintaining standards of health and safety, quality, environmental impact and cost control.\nThey will deliver multiple on-going projects, to the specified quality, the required programme and to the maximum commercial performance.\nThe post-holder will work closely with the Commercial Department, engineers and surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded.\nKey Responsibilities:\n Set a high personal example of safety and environmental behavior.\n Supervise subcontractors, assistant and site engineers and work force, for instance ensuring they understand he RAMS before commencing the shift on setting out methods and techniques.\n Check the shift engineers setting out to ensure it is correct. Also ensure they are following their own responsibilities (testing materials, briefing operatives, filling in check sheets).\n Ensure reasonable survey book standards and daily diaries are maintained by engineers • Supporting their manager.\n Attending and sometimes running the coordination meetings with stakeholders and subcontractors.\n Ensure that the 3D information drawings and specification documents contain sufficient, accurate information for construction of the works. Formally request any missing information in sufficient time to allow the programme to proceed without delay.\n Ensure that inspection and test plans are completed and digitally recorded as required by the PMP / Specification, including a check of dimension accuracy and quality.\n Prepare and monitor a 2-4 weeks programme with the subcontractor and other suppliers\n Monitor the work under their control to ensure that any unsafe work conditions and non-compliance with company policies and procedures are promptly remedied.\n Also considering plant, labour, material costs and programme.\n Carry out material take off and requisitions as requested by sub agent / agent.\n Completing Method Statements / Inspection Test Plan / MAR/ Task Briefings and reviewing such documents that have been prepared by others.\n Order materials and maintain register of all orders placed and confirmed.\n Completing Temporary Works Design Briefs and Inspecting temporary works structures once the training has been received.\n Maintain good working relations with client / designer / RE, together with our supply chain.\n Communicate with foremen and gangers to ensure full understanding of information provided.\n Confirm in writing, on the same day, any verbal instructions issued to subcontractors and ensure that comprehensive records of resources employed on additional works are maintained.\n Ensure all delivery tickets are cost coded and passed to accounts dept. for processing.\n Carry out other relevant duties as required from time to time.\nKey Skills and Experience:\n Successful experience at a management engineering level in construction (on site) specifically in MEP engineering and/or utilities\n Demonstrated application of growing commercial and contractual knowledge\n Experience of working in a cost-conscious environment. Good people management experience\n * Experience in managing subcontractors. Experience in stakeholder’s management (client). Relationship building with external parties is a critical requirement\n Significant civil engineering technology knowledge with significant previous experience. A highly capable construction problem solver\n Excellent communication skills and ability to interact at a variety of levels.\n Computer literacy advance. CSCS card\nDesirable skills:\n Airport experience/ critical areas experience.\n * Experience in stakeholder’s management (Key stakeholders apart from client). Member of the Institution of Civil Engineers or equivalent\nPlease note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.\nFerrovial Construction UK is an Equal Opportunities employer and as such treats applications equally and recruits purely based on skills and experience.\nFerrovial embraces diversity and inclusion, and we see the value in providing equal opportunities to all employees. We are committed to building an inclusive team from a variety of different backgrounds, perspectives and skills so we encourage candidates from underrepresented groups to apply

HR Manager\n\nSalary: £60,000 per annum\n Location: Piccadilly, London (with international group presence)\n Working Hours: Monday to Friday, 9:00 AM - 6:00 PM\n\nAbout the Group\n\nA prestigious, ultra-luxury hospitality and leisure group renowned for delivering world-class service, style, and elegance. With an exclusive portfolio that includes elite private members' clubs in London's Mayfair and New York's Upper East Side, alongside high-end artisanal food and beverage retail outlets.\n\nThe Role\n\nAs HR Manager, you will act as a trusted advisor to senior leaders and department heads across the estate. You will shape and implement HR strategies that enhance business performance while upholding signature service standards.\n\nKey Responsibilities\n\nStrategic Advisory: Provide pragmatic HR guidance to department leaders in line with luxury hospitality culture and UK employment law.\nTeam Leadership: Deputise for the Group HR Manager, co-leading the HR team to deliver high-quality, commercially focused support.\nEmployee Relations: Manage and resolve complex ER cases, ensuring fair, timely, and legally compliant investigations.\nCore HR Delivery: Oversee performance management, engagement initiatives, employee wellbeing, learning and development, and talent retention.\nData & Systems: Optimise HRIS functionality, ensuring total data accuracy, GDPR compliance, confidentiality, and robust reporting.\nMetrics & Analytics: Produce and analyse people data to inform workforce planning, manage people costs, and drive data-backed decisions.\nCompliance & Mobility: Maintain absolute compliance across all HR policies, internal audits, global mobility, and international visa processes. \n\nWhat We Are Looking For\n\nExperience: Minimum 5+ years of HR experience, including time spent at a supervisory or advisory level.\nSector Knowledge: Experience within luxury hospitality, high-end leisure, or premium customer service environments is strongly preferred.\nSystems Expertise: Essential experience managing HRIS platforms; specific experience with Dayforce is highly advantageous.\nQualifications: CIPD Level 5 (completed or currently working towards) is highly desirable.\nEducation: Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent practical experience). \n\nWhat We Offer\n\n33 days of annual leave (including bank holidays).\nPrivate medical and dental insurance (BUPA).\nMonthly in-house wellbeing days (Masseuse, Reflexologist, and Chiropodist).\nComplimentary, freshly prepared meals during your working shift.\nComprehensive Employee Assistance Programme (EAP).\nExclusive online retail discounts via Edenred.\nEyecare and glasses vouchers. \n\n51638BR\n\nINDHRR\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Customer Success Manager - Enterprise Hybrid working 3 days in the office £50-55k + 10-15% bonus + Stock Our client, a rapidly expanding international organisation, is seeking a Customer Success professional to take ownership of a diverse portfolio of commercial accounts. This position is ideal for someone who enjoys building influential relationships, shaping client strategy, and uncovering opportunities for growth within established partnerships. Youll act as the primary contact for your accounts, ensuring they receive exceptional support while identifying ways to enhance performance and maximise long-term value. The role blends relationship management, commercial insight, and data-driven decision-making. What Youll Be Doing • Managing a portfolio of enterprise clients as their main point of contact, ensuring smooth coordination across internal teams., • Developing strong, trusted relations...

The Details • Industry: Private Equity & Venture Capital, • Package: £35,000-£40,000 + Excellent Bonus Scheme, • Working: 3 days in the office (Tues, Weds, Thurs), 2 working from home, • Location: Central London The Opportunity This is a fantastic opportunity for a Marketing professional to build a career in the Private Equity Industry. You will be the stand alone Marketing resource (with mentorship from the Head of Investor Relations), helping to attract new investment, and to inform existing investors about their portfolio progress. There is a great opportunity for a driven marketer, to make their mark. You will deliver a website rebuild, create and implement a new Marketing Plan and build excellent relationships across the business. The culture at the company is very inclusive, people work hard as a team, and there is incredible diversity in terms of the number of nationalities. Your manager is talented, friendly, passionate, open to ideas, and driven to succeed. The Role Strategy / Research • Create a Marketing strategy that reflects and delivers the goals of the business, • Plan and Project Manage the website rebuild, working closely with a web design agency, • Develop and deliver a range of social media plans, across platforms and campaigns, • Perform consistent competitor analysis, and research marketing trends more widely, to bring fresh ideas to the table that expands our impact, • Stay updated on the latest design tools, platform developments and digital best practices, and help optimise internal processes and efficiencies Content Creation • Create engaging content focused on our investment portfolio updates; for current and prospective clients, portfolio companies and management teams, and intermediaries, • Work across Marketing channels; LinkedIn, website, email, Investor Relations Documentation and any other channels if required, • Create and adapt Investor Reports, proposals and pitches to appeal to our target audience, • Create content from conferences including the Annual Investor meeting, work closely with a production company, • Photography and video editing skills required, to create engaging content, • Maintain and update marketing materials, presentations, credentials and other corporate documentation to ensure content remains accurate and current, • Maintain an organised library of approved assets; templates, images and brand materials PR / Events / Email • Work with your manager on 3-4 press releases per year, when significant investment decisions are made, • Attend and assist with the Annual Investor event, and attend other events if required, • Organise the email database with a tagging system, utilising the new CRM software, and create email campaigns to attract investor’s interest Teamwork / Events • Build excellent relationships across the business, to gather marketable ideas, and shine a spotlight on the partners to raise the company profile, • Report on key engagement metrics such as followers, likes, comments and views, analysing insights and actioning changes to drive growth The Person • Two years+ Marketing experience, focused on digital and social media, • Experience or a strong interest in the investment industry is preferred, • Excellent copywriting and proofreading skills, • Strategic mind, to create customer focused and engaging Marketing content, • Creative to deliver creative content (text, image and video), in house as much as possible, • Experience of online marketing channels; LinkedIn and Email, • Working experience of using Canva, Mailchimp, Adobe Creative Suite (or similar), • Creative to bring new ideas to the table, • Photography and Video editing skills are required, • BSc degree in Marketing or relevant field Personality Fit • Excellent communication skills and strong team player, • Confident in your ability, you consistently bring fresh ideas to the table, • Strong negotiation skills to get stakeholder buy-in to your ideas, • Dynamic self-starter, proactive and makes things happen, • Reactive, able to adapt in fast-paced situations, • Analytical, drive change through insights and reporting, • Business acumen, bringing ideas to improve performance

Service Delivery Director/senior Program Manager (Salesforce Cross‑Cloud programs) We are looking for a strategic and delivery‑driven leader to take ownership of large and complex Salesforce programs across multiple Delivery Centres and countries. This is a high‑impact role responsible for end‑to‑end program delivery, client satisfaction, operational excellence, leadership and cross‑cloud transformation initiatives. 🚀 Key Responsibilities Program & Project Leadership/Delivery • Own the end‑to‑end delivery of large and/or complex programs and projects, including scoping, scheduling, costing, risk assessment, quality assurance, and customer satisfaction measurement., • Ensure delivery excellence in line with OSF methodologies, processes, and standards throughout the full lifecycle., • Execute program and project contract change control in close collaboration with leadership., • Strategise, implement, and maintain Salesforce cross‑cloud programs. Client & Stakeholder Management • Drive high levels of client satisfaction through strong delivery governance and proactive communication., • Build trusted customer relationships and proactively identify and resolve issues., • Capture, manage, and report on customer requirements and strategic benefits., • Lead monthly review meetings and actively contribute to Quarterly Business Reviews (QBRs). Operational & Delivery Excellence • Oversee multiple Delivery Centres, ensuring alignment and achievement of program goals., • Manage program and project teams for optimal ROI across DCs and countries., • Work closely with project sponsors, cross‑functional teams, and project managers to define scope, deliverables, resources, budgets, and timelines., • Identify key dependencies across cross‑functional teams and external vendors., • Analyse and mitigate program risks; produce executive‑level reporting., • Maintain organisational standards of satisfaction, quality, and performance., • Contribute to the evolution of Program Management strategy and delivery methodology across Client Services., • Support tender bid documentation and commercial initiatives., • Own ways of working and DevOps processes., • Provide leadership and direction to Program Managers, Project Managers, Engagement Managers, and Scrum Leads. ✅ Requirements-Competencies • Extensive experience in a service management role with a proven track record of successful service delivery., • Strong background in customer relations within technical environments., • Experience managing large-scale service operations and leading diverse, distributed teams., • Exceptional leadership and stakeholder management capabilities., • Excellent communication skills with the ability to engage at all organisational levels., • Strong analytical and strategic mindset with a focus on operational efficiency and problem-solving., • Proficiency in service management tools, including Salesforce. What we offer: • A stable and dynamic working environment where you can develop., • Dedicated period of induction: On-Boarding, Training & Mentoring, • 360 career management system, resulting in promotion, bonus(es)and raises, • Internal trainings and workshop, • Technical certifications upon requests, • Premium account access to e-Learning platforms: Team Treehouse, Udemy, Pluralsight, Guru99, etc., • Flexible working schedule, • Travel Insurance and travel accommodations expense re-imbursement (or daily allowance), • Sponsored sport activities, • A dedicated career path with horizontal, lateral and vertical career evolution options, • Pension - employee 5% contribution / employer 3% contribution, • Perk box - a benefits scheme that offers retail discounts and wellbeing support for example access to an Employee Assistance Programme, • Holidays – 23 days plus standard UK public holidays, with up to 25 depending on time spent and experience-role in the organisation, • The possibility to come up with ideas, be listened and see them implemented OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.

Assistant Store Manager | New Store Opening | Kings Cross | Retail | Up to £32,000 plus bonus Zachary Daniels are exclusively recruiting for an Assistant Store Manager for a customer-focused, premium retail brand opening an exciting new store in Coal Drops Yard, Kings Cross. Located within one of London's most vibrant destinations, this new store will offer a dynamic and inspiring shopping experience, combining established best-selling products with exciting trend-led additions. This is a fantastic opportunity to join a growing brand with a loyal customer base and a strong people-first culture. Responsibilities of the Assistant Store Manager include: Deliver exceptional customer service and create an engaging in-store experience Support the Store Manager with daily store and shop floor operations Lead, motivate, and develop the team to achieve sales targets Manage and support Sales Assistants, Key Holders, and Supervisors Assist with recruitment, training, coaching, and staff development Manage rotas, performance, and employee relations issues Drive commercial performance through strong visual merchandising Maintain high standards of housekeeping and back-of-house organisation Oversee cash handling, reconciliation, and banking procedures

Global Employee Relations Specialist Location: Fully Remote (Occasional onsite visits to London office) Contract: 3-Month Contract with possibility of extension Rate: £21 per hour via PAYE Overview The People Shared Services team provide operational and support services, with primary areas of focus being internal customer support services, core People and Payroll Administration, People Systems, People Data and Insights, Employee Relations and Facilities. The success of the People Service Team is critical to the overall effectiveness of the People function and the ability to ensure consistent employee and manager experiences. This Global Employee Relations Specialist role requires a flexible and enthusiastic individual who can work within a fast-paced and changing environment. The business is currently going through significant organisational change, therefore they are looking for someone who can hit the ground running and provide continuity and support across Employee Relations activities. The role is an integral part of the People Shared Services team and plays a key role in delivering high-quality Employee Relations support to the business, managers, and employees, while ensuring commercial needs are balanced alongside organisational values and employment legislation. The successful candidate will work largely with Support ...

At Taylor Wimpey, we dont just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, youll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. The Customer Support Coordinator is responsible for taking ownership of customer issues, tasks and complaints once customers have settled into their new homes and been handed over from the Customer Relations Managers, managing resolution through to completion. This includes correctly identifying what action needs to be taken, allocating the correct resource in a timely manner, and where appropriate, ensuring the necessary parts and supplies have been ordered to enable remediation works to be carried out. They should also ensure customers are kept up to date with progress towards the resolution of their issue or complaint. The Customer Support Coordinator should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols. Demonstrates role model customer behaviour • Acts as an inspiring role model across the team in the delivery of great customer service, • Always demonstrates positive behaviour when discussing or interacting with customers, • Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly, • Ensures reputational risk is minimised by ensuring complaints, social media contacts, and 3rd party claims and cases are managed in the most appropriate way, • Role models Taylor Wimpeys values by always behaving with integrity and professionalism, acting in a positive, collaborative and encouraging style with everyone Achievement of business objectives and priorities • Works independently to resolve issues, tasks and complaints within the required SLA timeframe, • Works in an organised and well-planned manner, so that customer issues, tasks and complaints can be resolved within SLA timeframes and customers are fully informed of progress, • Looks for solutions when blockers to remedying issues for customers arise and ensures the Customer Support Manager is made aware when factors may not enable the resolution to happen within SLA, • Ensures issues, tasks and complaints have quality notes for reference so there is an accurate record of all customer interactions and so that further clarification isnt required with the customer by another person, • Builds relationships with other functions and works collaboratively with them to resolve issues, tasks and complaints, • Builds relationships with subcontractors and suppliers to ensure they understand our expectations of their customer commitments and provide feedback where appropriate to ensure continuous improvement of their service offering Committed to continuous improvement • Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing performance, • Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these, • Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement, • Keeps up to date with house type ranges, products, specifications and new technology in the home to ensure informed conversations with customers, • Previous experience of working in a fast-paced Customer Service environment, • Strong interpersonal and relationship building skills, • Proven ability to work collaboratively, • Proven ability to work independently, prioritise work and take initiative to find solutions to problems, • Proven ability to remain calm, measured and resilient in challenging situations, • Experience of working in the housebuilding industry At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Please inform your line manager if you wish to apply for this role.

Mytheresa is looking for a Personal Shopping and Client Relations Manager (Maternity cover) to join our London office.You will act as the main point of contact for our top clients, driving customer loyalty through personalized styling and tailored recommendations.The ideal candidate will have 3–5

Gold Care Homes is a well-established independent care home group for the elderly employing around 2500 employees across 45 care homes. Exceeding customer expectations and delivering a first‑class customer experience. Local marketing, including organising and managing events at the care home.

Mytheresa is searching for a Personal Shopping and Client Relations Manager to support our Client Relations team in London.The role involves building strong relationships with top clients, driving customer loyalty through personalized services, and identifying sales opportunities.The ideal candidate

Customer Sales Manager / Customer Relations Manager required at our Thames View Care Home in Thames Ditton!. Work closely with the Home Manager and Head of Departments. Be part of a dynamic and growing organisation dedicated to providing outstanding care.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in London. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. A qualification in health & safety (NEBOSH, IOSH) is desirable Strong commercial acumen is essential, and experience of managing a P&L is preferable. Excellent communication and management skills are essential

Are you an experienced logistics professional with a passion for optimising operations and leading a dynamic team? Driver Hire Uxbridge are recruiting for a skilled Depot Manager to join our Hayes based client, a High-End Beverage Supplier! Supported by the Junior Transport Manager and Route Planner, your overall duties will be running the day to day operations within the warehouse and vehicle fleet, ensuring efficiency, productivity, and seamless coordination across both departments. This is an exciting opportunity to make an impact in a fast-paced environment where your expertise and leadership will be highly valued. Monday to Friday, 6am starts, 45+ hour week (flexibility is a must!) Paid O/T Starting salary £63,000 Expected earnings between £70,000 (overtime and KPI bonus) As a Depot Manager, your duties will include: • Manage and lead a workforce of approximately 35 employees, including drivers, loaders, and warehouse operatives., • Oversee end-to-end recruitment activities, including advertising vacancies, screening applications, conducting interviews, and appointing successful candidates., • Handle employee relations matters, including performance management, disciplinary procedures, and employee exits, in line with company policies and employment legislation., • Ensure efficient scheduling and timely departure of vehicles and driving crews to meet operational requirements., • Conduct debriefs with returning drivers, addressing any operational, compliance, or service-related issues., • Take a hands-on approach to managing warehouse operations, spending the majority of time actively supporting and supervising staff, with 10-20% desk-based duties., • Oversee goods-in processes, stock management, order picking, and loading operations – active on forklift, • Within the transport team you will oversee and support the route planning function to ensure efficient, compliant, and cost-effective multi-drop delivery schedules., • Manage the daily dispatch of vehicles for multi-drop customer routes, ad-hoc client requirements, and scheduled vehicle maintenance., • Ensure all vehicles are checked prior to dispatch, confirming roadworthiness, damage status, and correct charging of electric vehicles within the fleet., • Investigate and follow up on vehicle damage, delivery incidents, and operational issues. Implementing corrective and preventative actions. We are seeking a Depot Manager with the following qualifications and skills: • Proven experience in personnel and warehouse management, logistics, or supply chain operations., • Strong leadership abilities with a track record of managing and motivating teams effectively., • Outstanding organisational skills and attention to detail., • Familiarity with health and safety standards and warehouse compliance regulations., • No more than a 45 minute commute As a Depot Manager, you will benefit from: • A competitive salary and comprehensive benefits package., • Opportunities for professional growth and development., • Being part of a collaborative team dedicated to excellence in logistics. If you have the experience, ability to hit the ground running and handle challenges this role may bring, we encourage you to apply for this exciting opportunity as a Depot Manager

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. We are looking for a passionate Front Desk Manager to join our wonderful team at London Marriott Hotel Marble Arch. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you. The impact you'll make Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. Perks you deserve Personal coaching to support you in your day-to-day job and development and training opportunities. Special discounted rates for 9,000+ Marriott hotels worldwide for you, your family and friends. £5 breakfast when staying in most of our European hotels. 50% discount on Food & Beverage when dining in the hotel. Start with 28 holidays (Including Bank Holidays ) , then watch your time off grow- 1 extra day every work anniversary! Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! 'Recommend a Friend' Incentive - Be rewarded for referring someone you know! Complimentary staff uniform dry cleaning - we do like to make an impression Complimentary meals on duty. What you'll do Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. LONDON MARRIOTT MARBLE ARCH Welcome to London Marriott Hotel Marble Arch - Your gateway to the heart of London. Perfectly positioned where business, leisure, and social experiences converge, this hotel offers seamless access to London's most celebrated neighborhoods. Guests can explore the chic boutiques of Marylebone, the cultural vibrancy of Edgware Road, and iconic shopping destinations-all within walking distance. The Pickled Hen, a British gastropub with a modern twist, creates a lively social hub for guests and locals alike. An inspiring place to begin your leadership journey At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Reporting to: Customer Relations Manager Start Date: Immediate Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Office Based ABOUT THE JOB To manage and grow assigned maintenance contracts through proactive client engagement, site and building services management, commercial development, and multi-disciplinary coordination. The KAM ensures compliance, maximises operational efficiency, drives revenue opportunities, and represents the voice of the client across East West Connect (EWC). This role also provides a clear pathway for career progression and development within the organisation. DUTIES Contract & Client Management 1. Act as the primary client contact, understanding client needs and expectations. 2. Lead contract mobilisation, onboarding, and handover processes. 3. Maintain accurate asset records, site documentation, and compliance registers. 4. Host regular client meetings, log actions, and distribute monthly performance reports Operational & Site Management 1. Coordinate engineers, Building Services Operatives, and subcontractors to deliver services efficiently. 2. Monitor and enforce safe systems of work, permits, and regulatory compliance. 3. Ensure timely delivery of reactive jobs, and capital works within SLA. Commercial & Revenue Responsibilities 1. Track, follow-up, and convert quotes, sales leads, and remedial opportunities. 2. Work with Sales/Estimation teams to complete tender responses and bid submissions. 3. Proactively research and target prospective clients, logging all outreach, meetings, and opportunities into a Pipeline Tracker. 4. Identify opportunities for process improvement, revenue growth, and client satisfaction. Reporting, Analysis & Continuous Improvement 1. Compile, analyse, and present KPI and performance dashboards. 2. Capture client feedback to support process improvements, service delivery, and business growth. 3. Promote and uphold EWC values, professionalism, and client-focused culture. Professional Development & Leadership 1. Mentor and support colleagues to develop skills in Excel, presentations, tender writing, and technical knowledge. 2. Represent the company confidently in presentations, tender interviews, and client meetings. QUALIFICATIONS AND EXPERIENCE Essential 1. Proven experience in client engagement within maintenance, engineering, or property services. 2. Previous experience in maintenance, engineering or property services with a Level 2 or higher in mechanical or electrical maintenance. 3. Experience in contract/site management and KPI-driven performance. 4. Familiarity with governance, risk management, and mobilisation/onboarding projects. 5. Strong communication, organisational, and multi-tasking abilities. Desirable 1. Exposure to M&E, building fabric, fire, and security systems. 2. Experience preparing performance reports, dashboards, and bid documents. 3. CAFM or CMMS systems knowledge. KNOWLEDGE 1. Excel/Data: Able to create dashboards, KPI trackers, risk registers, and analyse operational data. 2. Presentation: Confident presenting to client groups, internal teams, or at tender interviews. 3. Tender Writing: Able to contribute to bid responses, PQQs, method statements, and mobilisation plans. 4. Contract/Technical Knowledge: Solid understanding of building services, maintenance standards, and compliance (SFG20, F-gas, fire safety, water hygiene). 5. Communication & Influence: Can negotiate outcomes, influence multi-disciplinary teams, and convey the voice of the client. 6. Leadership: Ability to mentor and motivate colleagues, influence without direct authority, and promote continuous improvement. SKILLS - Excellent levels of verbal and written communication skills. (E) - Excellent track record of building effective teams, forming positive and motivational relationships. (E) - Ability to influence and negotiate positive outcomes with senior managers, supervisors, operatives and third parties. (E) - Excellent research and reporting skills, able to analyse complex information and present it in an accessible way. (E) - Ability to maintain accurate records and use a range of digital packages to communicate strategic and operational information. (E) - Excellent planning and organisational skills. (E) OTHER - The ability to travel to a range of sites. (E) - Appreciation that there might be out of hours working, agreed in advance. (E) - Attendance at sales and marketing events (E) - Commitment to personal development and building team capability

Our client are expanding their commercial team out of their Watford office. They are looking for an enthusiastic, people focused and entrepreneurial Quantity Surveyor to join their dedicated commercial and operational team, who specialise in Painting and Decorating and associated planned refurbishment works to the public, private, residential and educational sector . Ideally they are looking for Quantity Surveyor with experience dealing and working with direct labour teams of people , time sheets etc . Any background in painting, brickwork or plastering or roofing ,or new builds in terms of QS could work for this role along with tendering ,estimating and refurbishments but dealing and working with direct teams is a big tick . However if you have any exposure in regards to QS in painting work worth mentioning that in the CV . £69,490 inc car allowance ( 6700) plus fuel card , Profit share last year 9.33% , private health, pension, life etc Painting background isn't essential , though do mention if you have any exposure to that They have been an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established . They are looking for an experienced Quantity Surveyor to work as part of their fantastic Painting team. The main customer base will be Social Housing and Council/ Local authority , Housing Associations so you really need to highlight any experience ( on your CV and the summary ) in these sectors or projects youve worked as this would be beneficial as well . They value their employees and offer an exceptional benefits package: the chance to be a part of their prosperous long-term future that is full of potential, development and opportunity. Be part of the company profit share scheme (9.33% of base salary achieved last year) Private mileage scheme and a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Annual pay reviews Enhanced maternity/ paternity pay. Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchers The Quantity Surveyor role: As a Quantity Surveyor , you will actively tender, estimate and measure onsite and also liaise with direct labour at the client . We can offer a variety of works including established frameworks and core contracts with prestigious clients within the public, and residential sector as well as our services covering into the retirement living, commercial and education sectors too. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks. Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset. Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible. Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always. Complete and analyse weekly reporting from site, ensuring it has adequate cost information (including labour rates and performance expectations, budgets, value, progress, quality, and safety) What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real working together environment, whilst building valued long-term relationships. Proven experience in a similar estimating and surveying role. Experience of the commercial management of projects from tender and estimation stages through to final account. Experience of successfully managing a value of works up to £3 million annually. Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach. TPBN1_UKTJ

Overview We are seeking a motivated and customer-focused Inbound Sales & Customer Service Agent to join our team supporting Centre Parcs, a leading provider of holiday packages across Europe. This hybrid role, based at our Head Office in Canary Wharf, London, is ideal for individuals fluent in both Danish and English who have a passion for delivering exceptional customer service and driving sales. This is an exciting opportunity to work in a dynamic environment where you can develop your skills, progress your career, and be rewarded for your achievements. Location: Hybrid position available - Head Office in Canary Wharf, London Salary/Rate: £27,768pa + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On-target earnings of £5,000 per annum (Commission is not part of contractual remuneration and is subject to change). Reports to: Team Manager Hours: Full-time, 37.5 hours per week. Shifts between 8am-8pm Monday-Friday, 8am-4pm Saturday, and 9am-4pm Sunday. Includes one weekend day every other week, with a weekday off in lieu. Responsibilities As an Inbound Sales & Customer Service Agent, you will: Handle incoming calls for both sales and service inquiries. Process service requests using the client's application system. Generate sales by understanding customer needs and creating desire for products. Manage bookings, including cancellations, modifications, and confirmations. Upsell additional products, services, and extended stays. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To succeed in this role, you will need: Fluency in Danish and English (essential). Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A customer-centric mindset, aiming to surprise and delight in every interaction. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your typical day will involve: Engaging with customers over the phone to provide exceptional service and meet their holiday needs. Identifying opportunities to upsell and cross-sell additional products and services. Managing bookings and resolving customer inquiries efficiently. Collaborating with your team to meet performance targets and maintain a high-performance culture. Participating in training sessions to enhance your skills and product knowledge. Benefits We offer a comprehensive benefits package, including: Uncapped Commission: Rewarded for sales results, with on-target earnings of £5,000 per annum. Training & Development: Full product, system, sales, and customer service training provided. Career Progression: Opportunities to advance to roles such as Social Media, Guest Relations, Outbound, Trainer, Quality Support Executive, or Team Manager. Health & Wellbeing: BUPA Life Insurance Scheme, eye test vouchers, and access to Perkbox. Workplace Perks: Recently built premises, staff room with refreshments, and a smart casual dress code. Corporate Discounts: Discounts on hairdressing, gym memberships, restaurants, and bars. Holidays: 20 days annual leave plus an additional day per year of service (up to 5 days), plus bank holidays. Community Engagement: Involvement in local charities and fundraising events. Additional Benefits: Recommend-a-friend scheme, NVQ qualifications, and apprenticeship opportunities. Additional Information Please note that any offer of employment is subject to satisfactory checks from the Disclosure and Barring Service (DBS) for criminality and financial probity. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are a Danish-speaking professional with a passion for customer service and sales, we would love to hear from you. Join our team and take the next step in your career today

Artis HR are with a growing tech business that's at a really exciting stage in its journey. They've scaled steadily over the past few years and are now at the point where they're investing more into their people function. This role has come about as part of that shift, moving HR towards a more strategic, forward-thinking approach. It's a great opportunity to step into a role where you'll have real ownership, visibility, and the chance to shape how HR supports the business as it continues to grow. The role Reporting into the CFO and working closely with the leadership team, you'll take ownership of the HR function across the business. This isn't a "fix everything" role. The foundations are in place, but there's plenty of scope to evolve, improve and lead on projects that will genuinely make a difference. You'll be a key point of contact for managers and employees, balancing day-to-day HR with longer-term initiatives. What you'll be doing -Partnering with senior leaders to support business growth and people planning -Coaching managers on employee relations, performance and day-to-day people challenges -Driving forward performance management and development initiatives -Supporting hiring activity and improving the overall candidate and onboarding experience -Reviewing and evolving HR processes and policies to suit a scaling business -Overseeing HR systems, payroll inputs and benefits administration -Leading on HR projects that add value as the business grow What they're looking for -A well-rounded HR generalist, ideally from a growing or SME environment -Someone pragmatic, adaptable and comfortable in a fast-paced setting -Confident working with senior stakeholders and building relationships across the business -Either an existing HR Manager or someone ready to step up into their first standalone role -CIPD Level 3+ (with support available for further development) Why this role? -Genuine ownership of the HR function -Opportunity to step into a more strategic role -A business that is growing but still values a down-to-earth, collaborative culture -Support for development and progression over the next few years -Flexible, hybrid working with a focus on output over hours The environment This is a business where things move quickly and people take ownership. It's not overly corporate, and they're looking for someone who can bring a bit of common sense, build strong relationships, and add value without overcomplicating things. Interested? If you're looking for a role where you can grow, take ownership and make a real impact, I'd love to have a chat. Please note, you must have the right to work in the UK and be within a commutable distance of Bristol for this role. We aim to respond to every application, however due to high volumes this isn't always possible. We may be in touch via phone or email to ask a few additional questions or to arrange an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed) src="(url removed)

Interesting and varied, newly created HR and Health and safety coordination role in this expanding engineering company. This role offers exceptional career development prospects. Is this what you're looking for? A varied HR coordination role where you're trusted as the go-to person for HR admin and employee queries The chance to shape on boarding, training and compliance, not just "keep the wheels turning" A hands-on Health & Safety coordination remit (coordination/management rather than a technical H&S specialist role) Exposure to a high-quality manufacturing environment supplying a range of industries, with involvement in standards and customer requirements. Working closely with an external Health & Safety consultant while building a positive safety culture internally The role As HR & Health & Safety Coordinator, you'll support people management processes across the business and coordinate Health & Safety activity to ensure legal and customer compliance. You'll be the primary point of contact for HR administration and employee relations matters, partnering with managers and external support where needed. Key responsibilities Human Resources Coordinate recruitment activity and support hiring managers Prepare contracts, offer letters and on boarding documentation Manage induction programmes; maintain employee records/HR systems Support managers with disciplinary, grievance, capability and absence processes Ensure HR policies and procedures are applied consistently and confidentially Track holidays, sickness and leave; produce HR reports/management information Support payroll administration by providing accurate employee data Coordinate contractor risk assessments and support handbook activity Manage compliance questionnaires. Learning & Development Maintain training matrices and competency records Coordinate internal/external training, mandatory training and renewals Support apprenticeship/workforce development initiatives (where applicable) Health & Safety Coordination Coordinate the company H&S management system and related documentation Liaise with external H&S consultant to support legal and customer compliance Schedule/track risk assessment reviews, inspections and audits Maintain accident/incident/near-miss records and track corrective actions Organise toolbox talks, inductions and safety briefings; promote safety culture Prepare monthly H&S reports and KPI dashboards Support customer/regulatory visits and audits Experience & qualifications HR/People Coordinator/Office Manager experience (ideally within manufacturing/engineering/aerospace) Good understanding of UK employment legislation and HR best practice Confident handling confidential records and coordinating compliance/training activity CIPD Level 3 or Level 5 Skills Strong communication and relationship-building Excellent organisation, attention to detail and prioritisation Practical problem-solving and solid MS Office skills This is a permanent job with a starting salary dependant on experience. You must have current UK right to work to be considered. HRGO are a recruitment agency supporting UK Manufacturing. We aim to respond to all applications

About the Role We're looking for an experienced and commercially focused Area Operations Manager to join a growing team. This is an exciting opportunity for a driven multi-site leader who thrives on developing high-performing teams, improving operational standards, and delivering exceptional commercial results. You will be responsible for overseeing multiple retail food locations, ensuring each site achieves its sales, profitability, customer service, and compliance objectives. Key Responsibilities • Drive sales performance and profitability across multiple sites., • Monitor and manage store performance using weekly and monthly P&L reports., • Recruit, coach, develop, and support Store Managers and their teams., • Build strong relationships with centre managers, landlords, and local stakeholders., • Champion a positive company culture and employee engagement., • Lead customer service initiatives to create an outstanding customer experience., • Conduct regular operational audits and implement continuous improvement plans., • Ensure compliance with Food Safety, Health & Safety, Fire Safety, and company policies., • Monitor cash controls, stock management, margins, and gross profit performance., • Support and oversee employee relations matters, ensuring legal compliance and best practice. About You • Minimum 2 years' experience in a multi-site management role within food retail or hospitality., • Proven ability to lead, motivate, and develop high-performing teams., • Strong commercial awareness with experience managing budgets, sales targets, and profitability., • Excellent communication and stakeholder management skills., • Confident analysing performance data and implementing improvement strategies., • Strong IT skills, including Microsoft Excel, Outlook, Word, and PowerPoint., • Full UK driving licence and willingness to travel regularly. What Is On Offer • Competitive salary package., • Opportunity to make a real impact within a growing business., • Autonomy to lead and influence operational performance., • Ongoing training and development opportunities., • Supportive and collaborative working environment

Job Overview We are seeking a highly organised and proactive Block Manager/Site Manager to oversee daily operations at our property site. The ideal candidate will possess strong administrative skills, experience with property management software such as Yardi, and excellent communication abilities. This role involves managing tenant relations, coordinating maintenance, and ensuring the smooth running of the site. The successful applicant will play a vital part in maintaining high standards of service and operational efficiency. Responsibilities • Oversee the day-to-day management of the property site, ensuring all activities run smoothly and efficiently, • Maintain accurate records using property management software, particularly Yardi, • Handle tenant enquiries via phone and email with professionalism and courtesy, adhering to excellent phone etiquette, • Assist with data entry tasks related to tenant information, lease agreements, and maintenance requests, • Coordinate repairs and maintenance work, liaising with contractors and service providers as necessary, • Upsell additional services or amenities to tenants where appropriate to enhance revenue opportunities, • Organise site inspections and ensure compliance with health and safety regulations, • Support administrative duties such as filing, reporting, and correspondence to ensure organisational efficiency Requirements • Proven experience in office administration or property management roles, • Familiarity with Yardi or similar property management software is highly desirable, • Strong data entry skills with attention to detail, • Excellent organisational and multitasking abilities in a fast-paced environment, • Outstanding communication skills, including professional phone etiquette, • Previous experience in upselling or customer service roles is advantageous, • Administrative experience that demonstrates reliability and professionalism This position offers an engaging opportunity for a motivated individual to contribute significantly to our property management team while developing their career within the industry

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Purpose of the role: This is a Senior role within the Financial Performance, Europe team responsible for driving a cost conscious, commercially minded culture and ensuring that the 'story' of the Europe expense base, earnings profile and business plans are clearly and accurately articulated and are fully aligned to the Europe Strategy and business priorities. The role holder will lead the operation of robust budgeting, forecasting, expense management within CLG / Europe-level business activity and business planning processes in accordance with principles set by the Lifeco parent company and processes / milestones agreed with the Senior Manager / Reporting & Operations. It provides complete, accurate and timely strategic insight on expenses, earnings drivers and business plan delivery at a consolidated Europe-level to support effective decision making by the European Leadership Team (ELT), senior leadership and Lifeco. What you'll do: Insight, reporting, quarter end and plan tracking • Provide high quality expense and earnings insights and reporting throughout the year to the Europe CFO and Financial Performance Director, Europe, explaining cost drivers, earnings drivers, risks, trends and variances versus prior quarter, prior year, and business plan. • At quarter end, own the aggregated Europe level earnings and expense narrative and provide integrated analysis and commentary versus budget, prior quarter and prior year. In doing so, articulate the impact on key business metrics, such as Base Earnings, Expense Efficiency Ratio, Return on Equity, etc. • Translate financial results and forecast updates into clear insight on business plan achievability, highlighting gaps to plan and proposing corrective actions. Processes, systems, MI and planning frameworks • In conjunction with the Senior Manager - Reporting & Planning, develop and maintain Europe-level planning frameworks, templates and guidance that link strategy, business plans, expenses and earnings outcomes. • Work with the Senior Manager - Reporting & Planning to ensure the consistent understanding and operation (in Europe's markets) of robust budgeting, forecasting, business planning and MI processes, systems and controls for expenses and earnings as part of the business control cycle. • Oversee the production and presentation of standard MI on the aggregated Europe-level expense base (run and change), earnings drivers and business plan metrics, ensuring data is accurate, insightful and timely. • Lead the production of Finance owned slides and information for key governance and reporting forums (e.g. ELT, CLG Board), clearly articulating expense, earnings and business plan implications. Expense, earnings and business plan management • Oversees the preparation of the annual operating expense budget for CLG (the Europe level legal entity), ensuring it coherently supports the multi year business plan and earnings targets. • Reviews and challenges the preparation and consolidation of market level plans into a coherent Europe level business plan, ensuring expense and earnings assumptions are realistic, consistent and aligned to strategy. • Oversee in year tracking and review / challenge of actual expenses (run and change) and earnings against budget and business plan, including variance analysis and forward looking opex, expense and earnings forecasts. • Ensure the construct, maintenance and use of balance sheet provisions to fund strategic initiatives are appropriate, controlled and aligned with business policy, strategy, earnings objectives and business plan commitments. . Business cases, efficiency and plan alignment • Oversee an accountant in their review and challenge of Europe level business cases and funding requests to ensure alignment with the business segment's strategy, financial plans, business plan commitments, expense targets and earnings ambitions. • Where proportionate, work with Executive and Operational Sponsors and steering groups to validate and, where necessary, challenge budget, forecast, benefit realisation and earnings impact assumptions so that expense, benefit and business plan targets are met. • Lead ad hoc reviews and projects to identify cost savings, efficiency opportunities and options to improve the commercial performance of the expense base, earnings and delivery of the business plan. Stakeholder management and collaboration • Build and maintain strong relationships with Europe leaders, i.e. Change, CFO, Financial Performance Director, Senior Manager / Operations & Reporting, Risk, and market (UK, Ireland, and Germany) leadership and FP&A teams, ensuring a joined up view of expenses, earnings and business plans. • Work with these stakeholders to set, challenge and validate expense, earnings and business plan targets, management actions and allocations, ensuring in year and multi year budgets and forecasts remain aligned to the Business Plan, strategic priorities and external guidance. • Collaborate with actuarial and finance stakeholders to input into periodic cost allocation methodology reviews which, in turn,influence liabilities, earnings and business plan assumptions. Data, governance, risk and reporting obligations • Collaborating with the Senior manager, Reporting & Planning, oversee the development and maintenance of the Europe datastore and support the deployment of technologies (e.g. AI) to enhance the insights and analytics suite. • Produce and submit sufficient and relevant expense, earnings and business plan commentary to support statutory, market and management reporting at a Europe level, ensuring users understand the meaning and context of the information. • Ensure familiarity with and adherence to risk management programmes and processes, and compliance with company policies, regulatory, professional and legal requirements across expense, earnings and planning activities. Leadership and people management • Lead and develop a small but high-performing team of accountants and financial analysts to support a cost and earnings focus, and commercial mindset across the Europe business and its markets. • Provide constructive feedback, coaching and development opportunities to team members and stakeholders (as part of the Europe 'FP&A community'), building capability in business planning, expense and earnings analysis, and strategic insight What you'll bring to the role: Technical Expertise • Qualified Accountant with extensive and wide-ranging experience of European financial services (ideally in the insurance industry) • Demonstrable track record of operating in a Finance oversight role in a financial services organisation • Strategic understanding in a European financial services context (ideally in the insurance industry) • Experience in or of working with investor relations would be advantageous. • Excellent quantitative business analytical skills • Strong financial and risk management skills Communication • Excellent communication skills - able to address technical and non-technical audiences in formal and informal settings Relationship Building • Experience of building and leveraging internal / company and external network • Strong ability to collaborate with experts and interested parties from across the business to influence, obtain input and buy-in • Excellent stakeholder management skills at all levels up to and including C-Suite Taking Initiative • Proactively identifies and manages risks Developing Self and Others • Strong leadership and team development skills • Ability to provide constructive feedback and share opinions to line manager, team members, and other colleagues in a timely and constructive manner Qualifications (For the job and not the person) FCA / ACA / CIMA or equivalent Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. TPBN1_UKTJ

Assistant Store Manager | New Store Opening | Kings Cross | Retail | Up to £32,000 plus bonus Zachary Daniels are exclusively recruiting for an Assistant Store Manager for a customer-focused, premium retail brand opening an exciting new store in Coal Drops Yard, Kings Cross. Located within one of London's most vibrant destinations, this new store will offer a dynamic and inspiring shopping experience, combining established best-selling products with exciting trend-led additions. This is a fantastic opportunity to join a growing brand with a loyal customer base and a strong people-first culture. Responsibilities of the Assistant Store Manager include: Deliver exceptional customer service and create an engaging in-store experience Support the Store Manager with daily store and shop floor operations Lead, motivate, and develop the team to achieve sales targets Manage and support Sales Assistants, Key Holders, and Supervisors Assist with recruitment, training, coaching, and staff development Manage rotas, performance, and employee relations issues Drive commercial performance through strong visual merchandising Maintain high standards of housekeeping and back-of-house organisation Oversee cash handling, reconciliation, and banking procedures Liaise with Head Office and wider business teams to support store performance Support sales growth through commercial ideas and strategic initiatives We are looking for a hands-on leader who thrives in a fast-paced retail environment, enjoys developing people and can bring energy, commercial awareness and exceptional customer service to the shop floor every day. As an Assistant Store Manager, you will be a visible and credible leader within the store, acting as a role model for the team while creating an environment where both customers and colleagues feel inspired and engaged. What we are looking for: Previous retail management Strong leadership and people management skills Excellent customer service and communication abilities Commercial awareness with a sales-driven mindset Highly organised with strong attention to detail Good working knowledge of Microsoft Office Self-motivated, adaptable, and reliable A positive, energetic, and hands-on approach to leadership We are looking for an Assistant Store Manager who is ambitious, highly organised, commercially aware and passionate about retail. You will be someone who leads by example, thrives on delivering results and is excited by the opportunity to grow with an expanding brand. BH36278

AV Operations Manager London, UK £35,000 to £38,000 (dependent on experience) Your perspective: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels. What you bring with you: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong AV / live events experience would be preferred Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers. TPBN1_UKTJ

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Bow, we have a team of around 800 colleagues. We produce sandwiches, wraps, platters, sub rolls and salads for some of the biggest retailers in the UK including Sainsbury's, Co-op, Asda, Morrisons and BP Wild Bean Café. What you'll be doing As a hygiene manager you will drive all elements of the hygiene service within a manufacturing unit by setting standards and leading the hygiene teams to deliver our customer expectations. Key accountabilities: Responsible for implementation of strategy, quality, efficiency, and hygiene innovation to ensure the manufacturing unit has a hygiene service which supports the delivery of business objectives Provide leadership and direction to the hygiene community to ensure that people are engaged, focused, and delivering their potential Establish a holistic hygiene vision incorporating the key elements of safety, health, environment, and waste management, demonstrated through great customer relations and effective management of third-party relationships and internal cross functional working Hygiene lead for coordination and successful delivery of all Manufacturing Unit visits and audits achieving recognition of excellent working practices which deliver growth and trust between all Monitor, audit and review the performance of the manufacturing unit hygiene teams to identify areas of improvement and innovation to ensure hygiene activities are delivered to plan, budget, and standards beyond compliance Delivery of projects to designated time scales and meeting all cross functional food safety and financial targets Responsible for the preparation and management of Manufacturing Unit hygiene budget, related Capex and negotiation/maintenance of third-party contracts that supply and safeguard the integrity of Manufacturing Unit standards Ensure that a safe working environment exists for colleagues and that as a minimum the department meets the standards set in the SHE Policy What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Ideally educated to degree level Holds the following qualifications in support of experience - L4 Food Hygiene, L4 HACCP, IOSH managing safely, COSHH, Allergen Awareness, CIP and Microbiological Hygiene A clear financial understanding and is experienced managing in an FMCG, ideally in hygiene management Experienced in managing and supporting auditing processes Is well versed in pest control measures Has experience working with computer programmes such as Word, Excel, and PowerPoint Has knowledge of the principles of chilled food manufacturing in high risk/low risk/low care Has experience of leading and working with a diverse workforce Has experience of integrated hygiene and environmental management systems Has experience of equipment manufacture and capital expenditure requirementsThese may be trained or developed. These do not all need to be in place at recruitment. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive Pension Contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policiesThroughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career

Technical Supervisor City of London - Holborn - Mobile £48,000 + Van and Fuel Card Brief Technical Supervisor needed for a large well known Facilities Management organisation based on a mobile basis in Holborn, London, who are looking to employ an experienced and well-rounded Technical Supervisor that takes pride in their work. The successful candidate will be supervising day-to-day operations of facilities services on the Contract, supporting the Area Facilities Manager to meet all SLA, KPI, and statutory compliance targets. The successful candidate would need have an NVQ Level 2 or 3 in Electrical or Mechanical field as well as having experience in managing a team of engineers. Benefits Salary: £48,000 per annum 24 day's holiday + public holidays Life Cover equivalent to 1.5 times annual Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programs Attractive Employee Referral Rewards Scheme Access to our growing employee networks including WiE (RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network 24/7 Employee Assistance Program and access to mental wellbeing app What the role entails: Some of the main duties of the Technical Supervisor will include: To effectively manage a team of engineers carrying out all aspects of maintenance in accordance with KPIs/SLAs in a safe working manner. Working closely with the helpdesk and other support functions to ensure performance meets contractual KPIs As a Technical Supervisor, provide timely support to maintain the highest standard of statutory compliance. Ensure compliance with all legislative requirements in accordance with the Environmental Health & Safety policy, quality, sustainability, and energy efficiency related standards, including Legionella Management. Assist in producing all required documentation to ensure that any incidents are recorded and escalated as per the requirements of the contract, not limited to but including risk management, operational continuity, and operational equipment status reports. Act as an Appointed Person / Responsible Person for Technical Disciplines, as required. Manage the engineer's data and job details in accordance with client and requirements to ensure that the Computer Aided Facilities Management System (CAFM) is maintained to a current and accurate status to ensure the highest level of operational resilience and completion of works. Supervision of sub- contractors and specialist providers where required and liaise with all other parts of the Project Teams to support project activity. Build strong professional relationships with other groups within Engineering Services and the wider Group to ensure a common approach is adopted in support of operational delivery and work in collaboration with nominated management. Drive effective maintenance policies including adequate and rationalised spares, time- management concepts and techniques and the analysis of complex information, drawing logical conclusions and the develop of sound recommendations. Participate in the 24/7 maintenance cover (including on call rota) of the Building Engineering Services during normal and emergency activities, assisting in the preparation of emergency and contingency plans. Participate in emergency plans and provide written reports as required. Proactively manage preventative maintenance, corrective works, compliance in line with company systems and process whilst maintaining the highest level of customer focus. Identify and manage a Critical Spares strategy. Carry out sub-contractor audits and awareness. Manage and co-ordinate all statutory maintenance activities. Account growth i.e. improvement of self-delivery and projects. Supporting specific area team members as required. Support and develop the Company Values and develop, motivate and lead the Team to work in partnership with other service teams to promote positive customer relations. What experience you need to be the successful Technical Supervisor : Multi skilled engineer with a qualified discipline with previous experience Team working experience Must have the balanced ability to think clearly in extreme circumstances Working knowledge of Microsoft Office, including Word and Outlook Experience of using a CAFM system Good experience and track record in working in Facilities Management Good knowledge of building services and legislation Due to the nature of the contract, successful postholder must be able to obtain and maintain security vetting This really is a fantastic opportunity for a Technical Supervisor to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website. TPBN1_UKTJ