Customer relations manager jobs in LondonCreate job alerts

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £27,000+, • HR Assistant - £30,000+, • HR Officer - £35,000+, • HR Advisor - £38,500+ How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD), • Covers recruitment, employee relations, HR systems, and more Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. You’ll get: • A professionally written, HR-focused CV, • Job-matching advice tailored to your experience and location, • Application support, interview prep, and mock interviews Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources. Please note this is a training course and fees apply

About the Role: Grade Level (for internal use): 10 The Team: The EMEA Regional Customer Marketing team is responsible for planning and executing comprehensive Go To Market (GTM) and Account Based Marketing (ABM) digital lead generation campaigns to drive substantial growth through new business leads and existing customer accounts. We look to create an exceptional prospect and customer experience through top to bottom funnel marketing tactics including and not limited to paid social media, digital advertising, email and webinars. The team partner closely with other marketing functions and commercial sales and editorial teams to achieve our goals. The Role: As Regional Marketing Manager (EMEA), you will operate with a digital and data mindset taking strategic inform from stakeholders including Product Marketing and Commercial Commodity Specialists to design and execute end-to-end marketing tactical GTM and ABM plans to drive lead conversion and market share across new and existing accounts. Managing several campaign budgets and the full funnel marketing mix-including but not limited to digital, email, and virtual events-you will partner closely with Customer Success, Sales and Marketing teams to refine programs and achieve shared growth targets. " Responsibilities: • Develop and deploy strategic GTM and ABM plans across multiple tactics including but not limited to email, content syndication, display ads, webinars and social media channels to achieve revenue targets., • Partner and collaborate effectively with Marketing and Commercial teams inc. Product Marketing, Sales Specialists and Account Managers to understand customer needs and deliver marketing plans that reflect the customer journey and buying cycle., • Leverage and explore AI and digital tools including but not limited to Internal and external AI Assistants, Customer Data Platforms and CRM systems (Marketo) to drive positive audience experience, innovative messaging, tight segmentation and good lead quality., • Interrogate data and analytics platforms to assess and optimise campaign effectiveness and use of digital techniques and processes., • Drive knowledge and demonstrate value of Marketing campaigns; share latest leads, target audiences, content advancements and customer interaction with commercial sales peers through attending team meetings., • Brief external agencies, across creative, digital/ paid social, and media planning, to deliver campaign activity where necessary. " What We're Looking For: • A positive, team-first attitude with the integrity and motivation to work collaboratively and with agility within a close regional marketing team in a large, fast paced corporate environment serving commodity markets., • A passion for providing great customer and new business experience through B2B campaign-based marketing in an evolving digital to AI world- a digital to data mindset, • Proven knowledge of the Sales Buying cycle, Marketing Funnel (customer journey) and how this impacts successful B2B campaign planning and execution for lead generation and pipeline contribution/acceleration, • Proven track record of successful integrated inbound/outbound marketing campaigns utilising full marketing tactical mix to meet identified goals and budgets., • ABM- Experience of 1:1 (Key Accounts or 1: Few (Target Sector) ABM; identifying accounts, strategic planning, messaging and implantation of ABM tools for execution and results mapping, • Knowledge and experience using key business applications including Marketo, SalesForce, On24 (webinars), and external/ internal AI; ChatGPT, CoPilot, Gemini etc. to optimise tasks, • Excellent analytical and quantitative skills, ability to turn data analysis into actionable outcomes, illustrate challenges and actions to stakeholders and to optimize day-to-day performance. " Required Qualifications: • Minimum 5 years of experience strategically planning and tactically executing B2B full funnel marketing and demand generation campaigns including ABM, • Full experience of tactical execution including planning/ briefing/ building email program flows and copy, LinkedIn and Meta platform advertising, webinar execution, briefing content, messaging creation etc., • High interest and demonstrated usage of AI platforms for marketing plans/ tasks, • Self-motivated with strong history of demonstrating initiative to job responsibilities and being proactive across all work, • High quality interpersonal skills- Proven great working relations across functions including ability to influence and negotiate with various stakeholder groups across external marketing functions in a fast-paced environment, • Experience in a global or regional role, dealing with and managing multiple countries/regions or projects/ tasks, • Strong data analytical skills - 'results-driven' with the ability to multi-task Additional Qualifications:, • Strong understanding and interest in commodity markets and current affairs, • Proficient in CRM/reporting tools such as Salesforce.com, Marketo, • Proven use of Social Media channels to drive lead generation S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)

Puma Investments are looking for a Business Development Manager to join our team in London. Puma Investments raises funds from a variety of sources including wealth managers and IFAs from the very large including SJP, Barclays Wealth, Evelyn Partners, and Cazenove, through regional players to the very small independents, from execution-only brokers and from HNWs. We also work with leading wrap platforms including Fidelity, Aberdeen, M&G and Transact. Within this role, you will work as part of the overall Business Development team, playing a crucial part in raising the profile of Puma Investments and our range of investment offers. The primary focus will be on developing existing and new relationships with UK Financial Advisers in the western Home Counties (predominantly Hertfordshire, Middlesex and Surrey). This role is a Certified role under the FCA’s Senior Managers and Certification Regime (SM&CR). This means you will be subject to some regulatory background checks before you start in role and evidence of your qualifications will also be required where necessary. Role Responsibilities: • Work closely with the regional Internal BDM to provide ongoing support, assistance and exceptional customer service for our clients, both current and prospective, • Build and deliver the business plan for the region, • Responsible for promoting and fundraising for Puma Investments’ range of offerings, including VCT, EIS and IHT offers through proactive measures to increase fundraising through proactive measures including conducting face to face meetings, hosting training events such as workshops and seminars and executing any initiatives agreed with the Head of Business Development, • Work with the regional Internal BDM to handle incoming queries (in meetings, on phone calls or via email) from financial intermediaries, actioning as appropriate, • Attend and speak at roadshows and events, acting as an ambassador for Puma Investments, • Gather feedback via the adviser market to help develop new products and campaigns, • Work closely with the Client Relations, Operations (Client Onboarding and Fund Operations & Data), and Marketing teams to facilitate the best support possible for our primary clients Experience Required: • Demonstrable experience in a sales role, specifically focused on investment products, • Experience working with intermediaries, particularly IFAs, ideally in respect of tax-efficient products, • Excellent client relationship management and interpersonal skills, with the motivation and ability to deliver exceptional customer service, • High quality consultative sales skills and approach, • Ability to build and grow own bank of clients (advisers), • Possess a drive and attitude to excel in a high-performing sales-based environment whilst maintaining high levels of client service and integrity demonstrated across the business, • Interest in self-development, continually looking for ways to improve and develop individually and the business, • An ability and appetite to learn a new product set, • Experience of using CRM systems, Excel and PowerPoint Personal Attributes: • Kind, • Values-driven, • Excellent communicator, • Collaborative and approachable, • Adaptable and willing to get stuck into whatever needs doing, • Depth of character and gravitas but operating with humility, • The drive and attitude to excel in a high performing environment whilst maintaining high levels of integrity, • Energy, dynamism, and passion for complex business challenge, • Organised, rigorous and disciplined, • Pragmatic and practical, • Inquisitive, keen to understand ‘why?’ About Us Founded in 2012, Puma Capital Group is an award-winning investment manager operating within the tax efficient space and is a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors. The Puma Capital Group comprises four businesses focused on delivering long-term sustainable growth for our investors and partners: • Puma Investments, • Puma Property Finance, • Puma Growth Partners, • Puma Public Markets Collectively the Group has over £1 billion in assets under management, supports over 14,000 investors, and has funded over £2 billion in property developments across the UK. We are proud to have assisted dozens of businesses across the UK elevate and build to deliver on their brilliant ideas. In the years since we were set up, Puma Capital Group has grown significantly. We are now around 140 people across the Group, with our staff working from our head office in London, and regional offices in Manchester and Edinburgh. It is an exceptionally exciting time for our business. Combining our already very strong track record with ambitious growth strategies, we have already developed our market share substantially and are looking to build further on our success. At Puma, we are committed to fostering an inclusive and diverse workplace. As an equal opportunity employer, we consider all applicants for employment without regard to race, religion, age, sexual orientation, gender identity, gender reassignment, family or parental status, national origin, veteran status, neurodiversity, or disability status. We strive to provide a work environment free from discrimination and harassment, where everyone has the opportunity to thrive. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. Importantly, research shows that men typically apply for roles when around 60% of the criteria is met, however, women and other underrepresented people often only apply when they tick every box. So, if you think you have what it takes, but don't necessarily meet every single point outlined in the role description, please do still get in touch – we would love to hear from you!

ABOUT USThom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence. THE ROLEThe Assistant Store Manager will be responsible for leading and inspiring a team of talented individuals to provide an exceptional customer experience and utilize entrepreneurial skills to develop and grow the business in partnership with the Store Manager. Responsible for driving sales in order to reach goals and assist with sales in the boutique at busy timeResponsible for all administrative workOversee the stock: ensuring a smooth inventory, handling of buyback, RTV, pricing the stock etc. Ensuring all creations are shipped in a correct and fully ensured wayTrain and lead the team to provide excellent customer service and high performance in terms of selling ceremonyBe an ambassador of the brand: assist the store manager with all clienteling activities and with the management of high-profile client relations (identify customer’s needs and build long-lasting relationships with all customers)Preparing and writing reports (daily, weekly, monthly) within the given deadline also in a comprehensive manner, e.g Daily report, weekly report, Monthly report, Time Attendance, etc.Maintain the look of the store ensuring it is inviting and welcoming (including all maintenance matters); ensure the full sharing and execution of the corporate strategies and proceduresAnalyze and interpret performance information to support improvement of the teamAnalyze and interpret KPI’s in order to implement actions through them and drive the businessManage staff performance, shifts, duties, holidays and absencesWork with external partners (e.g hotels/concierges) to create business opportunitiesReview and implement systems, processes and procedures to ensure the smooth, safe and efficient running of the store SKILLS5+ years of experience as a Retail leaderLuxury Fashion/Retail industry experience.Experience in a concession in Harrods is a plus.An entrepreneur with the ability to drive results; adaptable, problem solver, and strategicWell connected with strong interpersonal and relationship building skillsElevated customer service skills; a true fashion expert with a passion for salesStrong in talent development and leadershipExceptional verbal and written communication skills WHAT WE OFFER YOUHighly competitive payComprehensive benefits package and company uniformEmployee DiscountsDiverse and inclusive working environmentCareer progression and development programs

JOSEPH Store Manager - Brook Street As a JOSEPH Store Manager, you will play a pivotal role in driving sales and delivering an exceptional shopping experience for our customers. You will lead, motivate, and develop your team, ensuring operational excellence while aligning with our values and commercial objectives. Your focus will be on elevating store performance and curating a sophisticated and immersive shopping environment that reflects the brand’s prestige. You will also play a key role in leveraging CRM tools and customer data to create personalised, high-touch interactions that deepen relationships and drive commercial success. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive and exceed sales targets through personal and team sales techniques., • Develop strong clienteling initiatives to enhance revenue., • Manage budgets, address underperformance, and provide commercial solutions., • Conduct competitor analysis to refine offerings., • Optimise staff scheduling for profitability., • Identify, coach, and upskill key performers to meet commercial objectives. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Train and empower the team to effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Leverage data-driven insights to identify and maximise commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Lead by example with deep brand and product knowledge., • Drive high service standards and team accountability., • Act as an escalation point for customer concerns., • Uphold luxury service and company values. Leadership & Team Development • Lead, coach, and inspire the team to deliver outstanding customer service and sales performance., • Set and manage KPIs to drive team performance, • Foster a culture of excellence, ensuring engagement, motivation, and professional growth., • Provide clear direction and set performance expectations to uphold brand standards., • Proactively addressing and resolving individual and team challenges to maintain a professional and high performing, supportive working environment, • Develop succession plans and foster career growth., • Oversee recruitment, training, and employee relations., • Ensure adherence to company policies and accountability. Store Operations • Maintain store and VM standards in line with Guidelines, • Ensure stock movements in and out of store are managed accurately to minimise stock loss, • To support and actively participate in stocktake for your store and working with your Area Manager create and support an action plan following stocktake, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep, organisation, and administration. Key Skills & Experience • Proven experience in premium/luxury retail with strong commercial acumen., • Ability to identify opportunities, drive sales, and exceed targets., • Strong clienteling, coaching, and leadership abilities., • Proficiency in POS and store systems, with excellent organization and problem-solving skills., • Effective stakeholder management, collaboration, and communication., • Resilient, solution-driven, and adept at motivating teams., • Detail-oriented, reliable, and accountable. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded bonus and/or commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more!

Company Brief: BLS International Services Ltd., established in 2005, is a global leader in visa, passport, consular, and citizen services, recognized as one of the top 2 firms in its field with over 20 years of experience. It boasts collaborations with over 46 client governments and operates across 64 countries, maintaining over 50,000+ centers, supported by 60,000+ employees. The company is acclaimed for its data security and service quality, processing over 220 million applications to date. It has received numerous accolades from prestigious publications and holds several quality and security certifications. Uniquely, BLS International is the only publicly traded entity in its sector, listed on BSE, NSE, and MSE, underscoring its industry prominence and commitment to excellence. For more information on BLS International's comprehensive services and global presence, please visit the official website at Profile Summary: Role Overview The Business Development Manager will lead strategic growth initiatives by bridging policy, innovation, and global market expansion. This role requires a seasoned professional with strong expertise in government affairs, diplomatic relations, and international business strategy, particularly within consular, visa, citizen, and global mobility services. The role is pivotal in driving global business development, strategic partnerships, and market presence, while aligning organizational objectives with digital transformation and customer-centric service delivery. Key Responsibilities Business Development & Global Growth • Drive end-to-end business development strategies to expand global and regional market presence, • Identify and execute new opportunities across consular services, visa facilitation, citizen services, and mobility solutions, • Lead revenue growth through strategic partnerships, PPP models, and large-scale contracts, • Develop and manage international market entry and expansion plans Government Affairs & Policy Interface • Establish and maintain strong relationships with government bodies, embassies, consulates, and international institutions, • Act as a key liaison between policymakers, diplomatic stakeholders, and internal teams, • Navigate regulatory, compliance, and geopolitical frameworks impacting business operations, • Support policy alignment and advocacy to enable sustainable growth Strategic Partnerships & Alliances • Build and manage long-term partnerships with global institutions, service providers, and technology partners, • Lead negotiations, MoUs, commercial agreements, and strategic alliances, • Represent the organization in high-level meetings, diplomatic engagements, and industry forums Innovation & Digital Transformation • Align business development initiatives with digital transformation, automation, and innovation-led service delivery, • Collaborate with technology and operations teams to enhance scalability, efficiency, and customer experience, • Promote adoption of secure, digital, and customer-centric platforms Leadership & Cross-Functional Collaboration • Collaborate with cross-functional teams including Operations, Legal, Finance, and Technology, • Provide strategic direction and mentorship to business development teams, • Contribute to long-term organizational strategy and global expansion roadmap Key Skills & Competencies • Business Development & Revenue Growth, • Government Affairs & Policy Engagement, • Diplomatic Relations & International Negotiation, • Strategic Partnerships & Alliance Management, • International Business Strategy, • Regulatory & Compliance Navigation, • Digital Transformation & Customer Experience, • Stakeholder Management & Leadership Desired Candidate Profile • 15+ years of experience in business development, government affairs, or international strategy, • Proven experience working with government entities, diplomatic missions, embassies, or multilateral organizations, • Strong exposure to international markets, negotiations, and policy-driven environments, • Demonstrated success in building and scaling strategic partnerships, • Experience in technology-enabled services, GovTech, mobility, or large-scale service delivery preferred, • Excellent communication, negotiation, and leadership capabilities

Job Description Title: Flagship Store Manager - Regent Street Reports To: Retail Director Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Manging employee relations with people-driven approach, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM objectives including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs, analyse trends, and build a business action plan accordingly, • Build a strong network with local stakeholders on forecasts, opportunities, and challenges, • Animate and motivate the team to develop the business Operations & Compliance • Ensure compliance with scheduling, operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership, • Experience managing large teams in high traffic environment, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Team-focused and client-centric, • A strong commercial mindset, • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: • Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings. (shipboard experience preferred), • One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels., • Ability to make decisions based on sound judgment regarding rules and regulations., • Ability to observe and recognize payout accuracy, dealer behavior and associated activities., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs., • Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred

We are looking for a Project Manager, based in the London area, to join our positive and dynamic team; someone who is willing to learn but is also confident enough to bring their own knowledge and experience to the table. Field and Lawn Ltd is a national company made up of four divisions: Festive Lighting, Placemaking, Event Marquee Hire and Temporary Buildings. With bases in Bristol/London, Runcorn and Edinburgh, we have seen consistent growth each year across all our divisions, and we are looking to continue this success. We are looking for someone to attract new business alongside managing and delivering existing contracts within our Festive Lighting and Placemaking divisions. We are a multi-faceted business, and we like to operate efficiently, dynamically and with client satisfaction at the core of our values. We deliver Festive Lighting and Placemaking contracts for some of the biggest and most recognised high streets and shopping areas across London including Oxford St, Bond St, Covent Garden and the Strand to name a few. The Role - Summary This is a unique Project Management role whereby you will be THE main point of contact for the client, from initial enquiry through to post contract debrief and everything in between. You will have full autonomy to develop relationships with new and existing clients with 100% support from the senior management team. You will be passionate about customer service and being the best in the business and we will achieve this by delivering projects safely and efficiently from start to finish. The role is diverse with responsibilities to manage the lifecycle of a project and be in control of every detail. It involves generating quotes, budgeting, visiting and measuring up potential sites, developing plans and schedules for a successful installation and aiding the development of positive relations to achieve a high percentage of profitable, repeat business. You will need to manage clients, sub-contractors, suppliers, installers and public bodies to ensure that projects run smoothly, and any obstacles are overcome. You will report directly to the Regional Director of our Southern branch and would have close liaison with our company Directors to produce sales plans and delivery objectives to achieve your stated aims and wider company targets. Most of the projects will be located in London and the Southern half of England, but a flexible working pattern may be required depending on the nature and location of future projects. The Role - Detail New Business Development – Responsible for proactively seeking business opportunities and building sound relationships. Play an active role in marketing and advertising strategies. Relationship Development – Responsible for proactively developing sound relationships with clients to ensure that full requirements are known, communicated and understood to enable delivery to their satisfaction and within established costs. Enquiries & Quotations – Responsible for efficiently handling enquiries, understanding customer needs and, then preparation and timely delivery of appropriate quotations ensuring the correct authorisation process is adhered to. Job Costing – Responsible for ensuring quotations are costed accurately and then priced appropriately in order to win the business whilst also aiming to achieve long term customer value and achieve the targeted returns. Site Meetings – Responsible for conducting site meetings with the prospective clients, to survey the site including site specific risk assessments and building strong relations. Project Management – Responsible for effective delivery of contracts under your control. This will often require meticulous planning and you will be the conduit between the client and our operational team. The Person We are looking for someone with transferable skills that is keen to progress their career whilst learning our procedures. This person will join our Southern branch and will be expected to work remotely, based within a commutable distance to central London. Occasional visits to our Bristol branch will be required for approximately 2 days a month and we will cover the cost of transport and accommodation. The person should be happy to work as part of a team as well as being self-motivated, well organised, articulate, and efficient.

Bovis builds enduring partnerships, bringing together the right expertise, the right capabilities and the right resources to deliver the most complex projects. For over 20 years Bovis Consulting has partnered with our clients to shape and deliver precisely tailored and innovative project and programme solutions across the UK. Our agile, one-team approach and on-the-ground, diverse specialist skills are uniquely combined with the vast knowledge, insights and technical expertise of our construction business to provide a truly unique offering. Through fresh thinking, new perspectives and intelligent, custom-built solutions that cut through complexity, we minimise risk and enable results that clients value. We make things happen, anticipating challenges before they arise. Drawing on our highly experienced, multi-disciplinary teams, we bring a fresh perspective, tailoring our approach to the specific demands of the project, helping to simplify complexity and minimise risk. What we are recruiting for: We are currently recruiting for Project Manager’s with Built environment experience. Roles & responsibilities: • Determine project management, technical services and external resources required for the project on an individual and team basis (e.g. additional services)., • Planning, leading and managing a project team to deliver integrated, sustainable, and effective solutions that meet the project brief., • Establishing strong working relationships with partners and key stakeholders at all levels, ensuring that all requirements are captured with approvals in place., • End-to-end execution planning and management as you establish clear goals with well-defined roles and deliverables., • Ensuring a seamless, defined integration of design, development, commissioning delivery and process requirements., • Reporting of project performance using project control tools, including earned value and quantitative risk analysis., • Ensuring thorough management of both the deliverables and team safety., • Collaboratively work with the construction manager/delivery team and/or external resources to ensure the successful delivery of the project in line with all stakeholders’ expectations communicating strategies to the team., • Manage consultant team and project stakeholders to ensure effective completion of responsibilities including project brief/scope, fees, processing claims, deliverable and/or project variations etc., • Display strong communication and negotiation skills to support the client/customer focus., • Ensure the conversion program is maintained and all submissions are completed within the agreed milestone, being proactive with acceleration measures should the program slip., • Produce design and authorities programme to be integrated with procurement and delivery programme., • Manage the timely delivery to programme for the concept, schematic, detailed design and design development in accordance with the overall delivery program and agreed on project milestones., • Assist with the timely sequencing/methodology and production of stating plans. Experience & background: • Experience in complex project delivery within live operational environments., • Drive focus in all areas of health, safety, quality and environmental matters on projects, challenging where needed., • Relevant tertiary qualifications in project management and/or construction-related discipline, combined with a demonstrable intermediate level of role knowledge., • Knowledge of Construction and Property industries and an understanding of estimating, scheduling, field supervision, contracts administration, procurement, financial controls and reporting., • Problem-solving and analytical skills for resolving planning, estimating, contract administration and procurement issues within construction and design activities., • Good interpersonal skills to prepare reports, negotiate and build relationships with key stakeholders. Essential Skills: • Proven experience in planning, leading, and managing project teams in a highly regulated environment., • Extensive knowledge of planning and implementation of complex projects, within a live operational environment, with multiple stakeholder interfaces., • Proven track record of delivering integrated and sustainable solutions to meet project briefs., • Leading in Project Management Commissions, taking responsibility for end-to-end service delivery., • A proven background in communicating project deliverables across complex regulated industries., • Demonstrable experience in leading and influencing across internal and external teams. Owning projects throughout the project lifecycle from concept to handover and closeout., • Preparing, updating and implementing the project management plan whilst proactively monitoring overall progress, the interdependencies and resolving issues/mitigating risks and initiating corrective action as appropriate., • Driving the design development, initiating surveys and site visits as necessary in order to write the works information in line with the project business case., • Undertaking the contract administration responsibilities and have a thorough understanding of the NEC suite of contracts., • Ensuring projects are delivered to the right quality, in the time allocated and at, or below the approved budget., • Writing specifications, tender and contract documents to include project risk registers, schedules and others with the assistance of procurement and production colleagues formally assess tenders in readiness for contract award., • Undertaking regular reviews, inspections and audits., • Managing contractors to ensure that the execution of projects is undertaken to the full expectations of the client. Contract administration of numerous projects dealing with payments, EWN, CE’s and etc, including raising such EWNs/CEs in a timely manner in accordance with the Contract., • Undertaking timely third-party liaisons, e.g. planning applications, land/ access, power supply negotiations etc. in line with the project programme., • Understanding client requirements and have strong stakeholder engagement to deal with complex third-party relations. What we provide • Flexible and hybrid work options, • Up to 10% employer pension contribution, • Private medical health benefit, • Enhanced parental leave, • Life assurance, • 25 days annual leave with the option to buy or sell additional days, • 3 days wellbeing leave in addition to annual leave, • Health and wellbeing support and initiatives, • 24/7 confidential Employee Assistance Programme including direct access to Talking Therapies and Coaching services, • Discounted gym membership to over 2,500 gym’s nation wide We are a disability inclusive employer. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Bovis is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment, and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Building Relationships We do what’s right, always We succeed together We bring energy We are Bovis (Please note that our jobs are hosted by others)

Bovis builds enduring partnerships, bringing together the right expertise, the right capabilities and the right resources to deliver the most complex projects. For over 20 years Bovis Consulting has partnered with our clients to shape and deliver precisely tailored and innovative project and programme solutions across the UK. Our agile, one-team approach and on-the-ground, diverse specialist skills are uniquely combined with the vast knowledge, insights and technical expertise of our construction business to provide a truly unique offering. Through fresh thinking, new perspectives and intelligent, custom-built solutions that cut through complexity, we minimise risk and enable results that clients value. We make things happen, anticipating challenges before they arise. Drawing on our highly experienced, multi-disciplinary teams, we bring a fresh perspective, tailoring our approach to the specific demands of the project, helping to simplify complexity and minimise risk. What we are recruiting for: We are currently recruiting for Senior Project Manager’s with Built environment and Heritage experience. Roles & responsibilities: • Determine project management, technical services and external resources required for the project on an individual and team basis (e.g. additional services)., • Planning, leading and managing a project team to deliver integrated, sustainable, and effective solutions that meet the project brief., • Establishing strong working relationships with partners and key stakeholders at all levels, ensuring that all requirements are captured with approvals in place., • End-to-end execution planning and management as you establish clear goals with well-defined roles and deliverables., • Ensuring a seamless, defined integration of design, development, commissioning delivery and process requirements., • Reporting of project performance using project control tools, including earned value and quantitative risk analysis., • Ensuring thorough management of both the deliverables and team safety., • Collaboratively work with the construction manager/delivery team and/or external resources to ensure the successful delivery of the project in line with all stakeholders’ expectations communicating strategies to the team., • Manage consultant team and project stakeholders to ensure effective completion of responsibilities including project brief/scope, fees, processing claims, deliverable and/or project variations etc., • Display strong communication and negotiation skills to support the client/customer focus., • Ensure the conversion program is maintained and all submissions are completed within the agreed milestone, being proactive with acceleration measures should the program slip., • Produce design and authorities programme to be integrated with procurement and delivery programme., • Manage the timely delivery to programme for the concept, schematic, detailed design and design development in accordance with the overall delivery program and agreed on project milestones., • Assist with the timely sequencing/methodology and production of stating plans. Experience & background: • Experience in complex project delivery within live operational environments., • Drive focus in all areas of health, safety, quality and environmental matters on projects, challenging where needed., • Relevant tertiary qualifications in project management and/or construction-related discipline, combined with a demonstrable intermediate level of role knowledge., • Knowledge of Construction and Property industries and an understanding of estimating, scheduling, field supervision, contracts administration, procurement, financial controls and reporting., • Problem-solving and analytical skills for resolving planning, estimating, contract administration and procurement issues within construction and design activities., • Good interpersonal skills to prepare reports, negotiate and build relationships with key stakeholders. Essential Skills: • Proven experience in planning, leading, and managing project teams in a highly regulated environment., • Extensive knowledge of planning and implementation of complex projects, within a live operational environment, with multiple stakeholder interfaces., • Proven track record of delivering integrated and sustainable solutions to meet project briefs., • Leading in Project Management Commissions, taking responsibility for end-to-end service delivery., • A proven background in communicating project deliverables across complex regulated industries., • Demonstrable experience in leading and influencing across internal and external teams. Owning projects throughout the project lifecycle from concept to handover and closeout., • Preparing, updating and implementing the project management plan whilst proactively monitoring overall progress, the interdependencies and resolving issues/mitigating risks and initiating corrective action as appropriate., • Driving the design development, initiating surveys and site visits as necessary in order to write the works information in line with the project business case., • Undertaking the contract administration responsibilities and have a thorough understanding of the NEC suite of contracts., • Ensuring projects are delivered to the right quality, in the time allocated and at, or below the approved budget., • Writing specifications, tender and contract documents to include project risk registers, schedules and others with the assistance of procurement and production colleagues formally assess tenders in readiness for contract award., • Undertaking regular reviews, inspections and audits., • Managing contractors to ensure that the execution of projects is undertaken to the full expectations of the client. Contract administration of numerous projects dealing with payments, EWN, CE’s and etc, including raising such EWNs/CEs in a timely manner in accordance with the Contract., • Undertaking timely third-party liaisons, e.g. planning applications, land/ access, power supply negotiations etc. in line with the project programme., • Understanding client requirements and have strong stakeholder engagement to deal with complex third-party relations. What we provide • Car allowance, • Flexible and hybrid work options, • Up to 10% employer pension contribution, • Private medical health benefit, • Enhanced parental leave, • Life assurance, • 25 days annual leave with the option to buy or sell additional days, • 3 days wellbeing leave in addition to annual leave, • Health and wellbeing support and initiatives, • 24/7 confidential Employee Assistance Programme including direct access to Talking Therapies and Coaching services, • Discounted gym membership to over 2,500 gym’s nation wide We are a disability inclusive employer. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Bovis is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment, and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Building Relationships We do what’s right, always We succeed together We bring energy We are Bovis (Please note our Jobs are hosted by others)

Marketing Manager Required\n\nKey Responsibilities \n\nStrategic Ownership\nExecute marketing strategy alongside the Product department to align with company goals.\nAssist in forecasting and managing revenue targets across marketing\nManage the marketing budget to ensure efficient allocation and strong ROI.\nIdentify and support delivery of new or expanded revenue opportunities.\nPresent key performance data to the Senior Management Team (SMT), including lead volumes and campaign metrics, to support strategic decision-making and business planning ensuring marketing activity is delivered on time, within budget.\nIdentify key areas for growth and expansion Creative and Brand Positioning\nPlan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty.\nCreate compelling, on-brand content and visuals that improve engagement across digital and offline channels.\nTranslate insights into standout creative concepts and high-quality assets (copy, visuals, video) that strengthen brand distinctiveness and improve engagement\nEnsuring all creative assets are cohesive, high-quality, and aligned to brand guidelines\nOversee PR and brand storytelling (media relations, press releases, press trips) to amplify reach and credibility\nWork with the Digital Marketing Manager to ensure alignment across all media and offline marketing.\nMonitor competitor activity and market trends to inform commercial strategy.\nPartnerships & External Relations\nBuild and manage Coop Partnership strategies with tourist boards, cruise lines, and other strategic partners.\nSupport commercial negotiations with suppliers and external partners.\nManage agencies and retainer partners to ensure commercial value and alignment.\nPerformance & Data-Driven Decision Making\nUse customer and campaign data to refine messaging, product positioning, and performance.\nTrack and report on campaign and product performance, optimising strategies based on insights.\nConduct strategic marketing and product analysis to guide commercial decisions.\nOptimise acquisition funnels, landing pages, and email journeys to maximise ROI.\nTeam Leadership & Development\nLead, mentor, and support a small marketing team\nStrategic and People lead for the Product departmentOversee the department's direction, look after the team's culture and wellbeing and being the senior reporting contact for the department -Work closely and cohesively with the Product department to make informed decisions\n\nSet clear objectives, provide support, and promote a culture of creativity, innovation, and commercial focus.\n\nAlign team objectives with business goals and ensure high performance across all commercial functions.\n\n About You \n\nProven experience in a commercial or marketing management role within the travel industry.\nStrong creative flair\nHands-on marketing experience across digital and offline channels, with a focus on performance and ROI.\nExcellent communication and negotiation skills, with confidence in representing the business externally.\nExperience leading and developing small teams.\nStrong analytical skills, with the ability to interpret data and make commercially sound decisions.\nUnderstanding of product development, contracting, and supplier negotiation.\nBring experience or a strong understanding of the Latin American tourism sector.interested please apply here or email (url removed)

INTRODUCTION TO QUINTESSENTIALLY Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES • Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored, • Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more, • Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy, • Providing quality suggestions at all times which exceed Member expectations, • Intensive & extensive phone and email-based correspondence, • Using a CRM system to log Member requests, actioning requests and updating Member information HOURS OF WORK 4 nights on, 4 nights off 36 hours per week, 10:00pm – 8:00am. You will be entitled to a 1-hour unpaid break. You will be required to work weekends on a shift rota basis. REQUIREMENTS • Must be fluent-spoken and written in English. French is advantageous., • Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure, • In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals, • Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide, • Warm, friendly, calm, confident and courteous at all times, • Pro-active, energetic and positive attitude, • Strong IT & CRM systems skills, • Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure OUR IDEAL CANDIDATE • Understands HNW lifestyles, expectations, needs and preferences, • Warm, friendly, calm, confident and courteous at all times, • Able to anticipate client needs and deliver intuitive and highly personalised solutions, • Pro-active, energetic, with a positive attitude, • Excellent team player, • Values privacy and confidentiality, • Passionate about travel, culture, and unique global experiences, • Strong IT & CRM systems skills, • Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure, • Strong networker and relationship builder WHAT YOU WILL GET IN RETURN • Hybrid working (role dependant), • Competitive annual leave allowance with a further increase due to long service, • Birthday Allowance – take your birthday off on us!, • Pension Scheme, • Angel Days: Additional paid leave to do charity work, • Long Service Awards – Increased employer pensions, sabbatical, private medical, • Life Assurance, • Study Leave, • Puppy friendly offices, • Social events in the office, • Season Ticket Loans, • Cycle to work scheme, • Discounts with a variety of retail and hospitality companies

Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration The Role and Candidate We are seeking an HR & Employee Relations Specialist to join our UK People team on a full time basis. This role will support both retail and office populations and will play an important part in strengthening POP MART’s employee relations approach across the UK. The role is responsible for managing employee relations matters, supporting managers on people issues, and helping to build a more consistent and compliant ER framework. This includes leading investigations, reviewing and developing policies, improving process standards, and supporting capability building for managers across a fast paced retail and office environment. The successful candidate will bring solid experience in UK employee relations, sound judgement, and a practical approach to handling sensitive people matters. This role would suit someone who is confident working in a commercially driven business, understands the realities of supporting frontline retail operations as well as office teams, and is able to balance casework with policy and process improvement. Responsibilities • Manage employee relations cases across the business, including disciplinary, grievance, absence, capability, conduct, and other workplace matters, ensuring a fair and consistent approach in line with company policy and UK employment law, • Lead or support investigations, hearings, and case documentation, and ensure matters are handled thoroughly, sensitively, and within appropriate timelines, • Provide guidance to managers on employee relations issues, people policies, and risk considerations, escalating more complex matters where appropriate, • Support people managers across both retail and office functions on day to day ER matters, helping to strengthen confidence and consistency in people management practice, • Review, draft, and update HR policies, procedures, templates, and guidance notes to ensure legal compliance and practical application across the business, • Build and maintain clear ER processes, case management standards, and escalation routes to improve consistency and decision making, • Deliver training and guidance for managers on core ER topics such as disciplinary process, grievance handling, performance management, absence management, and investigation practice, • Monitor ER trends and case themes, and provide regular insight to support risk identification, policy improvement, and better people management practice, • Work closely with HR colleagues and business leaders to support a positive workplace culture and strengthen manager capability, • Liaise with external legal advisers where required, ensuring advice is interpreted and applied appropriately within the business context, • Support wider HR projects and policy initiatives relating to compliance, employee experience, and people process improvement Required Qualifications • Proven experience in HR with strong employee relations exposure, ideally in an HR Advisor, ER Specialist, or similar role, • Solid understanding of UK employment law and practical application across disciplinary, grievance, absence, capability, and investigation matters, • Experience managing ER cases independently, with sound judgement and strong attention to detail, • Strong written and verbal communication skills, with the ability to handle sensitive matters clearly and professionally, • Good organisational skills and the ability to manage multiple cases and priorities at the same time, • Confidence working with managers at different levels and providing practical, balanced advice, • High level of discretion and professionalism when dealing with confidential matters Desirable but Not Essential • CIPD qualification, ideally Level 5 or above, • Experience in a retail business or other operational, people intensive environment, • Experience supporting both office and frontline employee populations, • Experience working in an international or fast paced growth business If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Role Summary: We are seeking a driven Senior Property Manager for the high-end 800+ unit Build-to-Rent (BTR) in Croydon, Greater London. You will be responsible for all aspects of daily operations, including managing the physical buildings, ensuring that all obligations under health and safety, risk and compliance are met, overseeing on-site staff, and maintaining the properties’ market reputation. The successful candidate will demonstrate exceptional customer service, fine attention to detail, operational expertise, and strong leadership skills. Additionally, you will play a key role in supporting the Senior Management Team. This role is crucial in meeting both company and investor objectives. Working closely with Operations, Leasing and Revenue Management and Accounting teams, you will ensure the timely delivery of building works and property projects, aligning with residential needs and investor requirements. Company Overview: CompassRock provides asset and property management services to the rental housing sector. Originally founded in the U.S., the company has expanded to the UK and is rapidly growing its portfolio of Build-to-Rent (BTR) assets across England and Europe. Backed by private equity, CompassRock is in an exciting growth phase, actively acquiring and developing new assets at a fast pace. With an entrepreneurial and innovative culture embedded in its DNA, the company values the dynamic, forward-thinking individuals it employs. As CompassRock continues to expand, there will be abundant opportunities for career advancement and professional development. Key Responsibilities: Operational Management: * Property Oversight: Manage a high-end BTR property, ensuring it is a safe environment for residents, visitors and the staff team, smooth daily operations, conducting regular inspections to maintain high standards and meeting residents’ needs. * Team and Contractor Management: Supervise on-site property teams, manage external contractors, and coordinate routine and emergency repairs to maintain high property standards * Operations and Utilities: Oversee the smooth functioning of utilities, services, and common areas across the properties, and manage overall operational efficiency * Strategic Planning and Reporting: Lead market operations, implement business strategies, ensure timely project delivery, document progress, and keep stakeholders informed * Operational Administration: Ensure adherence to company’s processes and handle general administrative and KPI responsibilities Leadership: * Planning and Efficiency: Lead strategic planning for the property, drive high standards, and implement initiatives to improve property management efficiency * Team Management and Development: Assist in recruiting, inducting, and developing teams in alignment with company values and policies; inspire team members to meet high service and operational standards; provide on-site leadership and conduct performance evaluations Safety & Compliance: * Safety Certification: Work closely with the Facilities Manager as well as the Head of Facilities and Health & Safety to ensure safety is maintained at all times in line with statutory regulations and best practice * Reporting and Liaison: Compile compliance reports following property visits and maintain routine correspondence with the facilities manager, residents, third parties, and external valuers * Legal Awareness: Stay current with property-related laws and ensure all properties meet local and national compliance standards Strategy & Planning: * Revenue and Cost Management: Seek opportunities to increase revenue for the property and implement cost-saving strategies for maintenance and utilities * Value Enhancement: Develop long-term plans for enhancing property value and provide forward-thinking advisory on property investments and management * Planning and Documentation: Drive planning strategy and manage site changes with councils and local authorities, including owning and maintaining all relevant documentation and planning applications Customer Service: * Resident Service: Provide best-in-class advisory and forward-thinking service to residents, ensuring high satisfaction levels * Issue Resolution: Resolve resident issues and handle complaints promptly and effectively, promoting resident satisfaction and retention * Query Management: Respond to queries and complaints in a timely manner, taking appropriate action to address and resolve service issues Resident Relations & Community Building: • Organise and oversee resident engagement initiatives and community events, • Develop programs to foster a sense of community within the building Budget and Financial Oversight: Managing the budget for the property and reserve funds for long-term maintenance * Income and Expenditure Monitoring: Work collaboratively with the finance/accounts team to monitor income and expenditure, ensuring profitability and compliance with the budget, property taxes, and insurance requirements Technology & Systems: * System Oversight: Oversee the use of property management software systems, such as Real Page * Data Management: Ensure data accuracy and security within digital property systems * Staff Training: Assist in training staff on new technologies and tools to enhance operational efficiency ESG / Sustainability: • Assist the company in achieving its sustainability goals by implementing ESG strategies and initiatives Targets and KPIS, • Bachelor’s degree in real estate, business administration, or a related field (desired), • Proven track record in property management, ideally within the BTR or residential property sector, with a minimum of 5 years of experience, including at least 2-3 years in a senior or leadership role (essential), • Resident relations: Strong track record of maintaining high resident satisfaction and resolving disputes efficiently (essential) Leadership & People Management: Proven ability to lead teams and manage external contractors (essential) * Excellent organisational and time management skills: you will need to manage your time and resources carefully to succeed (essential) * Excellent communication skills: Both written and verbal, for interacting with residents, staff, and stakeholders (essential) * Strong problem-solving abilities: Able to resolve resident disputes, maintenance issues, and other operational challenges (essential) * Knowledge of property law and compliance: Familiarity with local building regulations, health and safety laws, and property licensing (essential) * Technology proficiency: Familiar with property management software (e.g., Real Page, Vantify, CRMs) and general office tools (Excel, Word, etc.). (desired) * Financial acumen: Understanding of financial statements, cash flow management, and budgeting (essential) Personal Qualities: * Attention to detail: Ensuring properties meet high standards for safety, compliance, and presentation (essential) * Proactive and initiative-driven: Able to foresee potential issues and address them before they escalate (desired) * Flexibility: Ability to adapt to changing circumstances, particularly in a fast-paced property environment (desired) * Positive, 'can-do' attitude: Critical in managing teams and delivering top service to residents (essential) Remuneration / Bonuses / Benefits * Base salary: £60k - £65k * Bonus: Discretionary Bonus Scheme * Benefits: 25 days annual leave (excl. Bank Holiday); Private health insurance; Nest Pension Scheme; Cycle to Work Scheme; Company Sick Pay Working Hours: You will work on a rota which covers Monday – Saturday with some evening attendance required. Job Type: Full-time, 40 hours per week Location: This position is required to work on site, in Easter Croydon, Greater London. Equal Opportunities Statement We are an Equal Opportunities Employer, committed to creating an inclusive, diverse, and equitable workplace. We provide equal opportunities for everyone and offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.

Bovis builds enduring partnerships, bringing together the right expertise, the right capabilities and the right resources to deliver the most complex projects. For over 20 years Bovis Consulting has partnered with our clients to shape and deliver precisely tailored and innovative project and programme solutions across the UK. Our agile, one-team approach and on-the-ground, diverse specialist skills are uniquely combined with the vast knowledge, insights and technical expertise of our construction business to provide a truly unique offering. Through fresh thinking, new perspectives and intelligent, custom-built solutions that cut through complexity, we minimise risk and enable results that clients value. We make things happen, anticipating challenges before they arise. Drawing on our highly experienced, multi-disciplinary teams, we bring a fresh perspective, tailoring our approach to the specific demands of the project, helping to simplify complexity and minimise risk. What we are recruiting for: We are currently recruiting for Project Manager’s with Built environment experience. Roles & responsibilities: • Determine project management, technical services and external resources required for the project on an individual and team basis (e.g. additional services)., • Planning, leading and managing a project team to deliver integrated, sustainable, and effective solutions that meet the project brief., • Establishing strong working relationships with partners and key stakeholders at all levels, ensuring that all requirements are captured with approvals in place., • End-to-end execution planning and management as you establish clear goals with well-defined roles and deliverables., • Ensuring a seamless, defined integration of design, development, commissioning delivery and process requirements., • Reporting of project performance using project control tools, including earned value and quantitative risk analysis., • Ensuring thorough management of both the deliverables and team safety., • Collaboratively work with the construction manager/delivery team and/or external resources to ensure the successful delivery of the project in line with all stakeholders’ expectations communicating strategies to the team., • Manage consultant team and project stakeholders to ensure effective completion of responsibilities including project brief/scope, fees, processing claims, deliverable and/or project variations etc., • Display strong communication and negotiation skills to support the client/customer focus., • Ensure the conversion program is maintained and all submissions are completed within the agreed milestone, being proactive with acceleration measures should the program slip., • Produce design and authorities programme to be integrated with procurement and delivery programme., • Manage the timely delivery to programme for the concept, schematic, detailed design and design development in accordance with the overall delivery program and agreed on project milestones., • Assist with the timely sequencing/methodology and production of stating plans. Experience & background: • Experience in complex project delivery within live operational environments., • Drive focus in all areas of health, safety, quality and environmental matters on projects, challenging where needed., • Relevant tertiary qualifications in project management and/or construction-related discipline, combined with a demonstrable intermediate level of role knowledge., • Knowledge of Construction and Property industries and an understanding of estimating, scheduling, field supervision, contracts administration, procurement, financial controls and reporting., • Problem-solving and analytical skills for resolving planning, estimating, contract administration and procurement issues within construction and design activities., • Good interpersonal skills to prepare reports, negotiate and build relationships with key stakeholders. Essential Skills: • Proven experience in planning, leading, and managing project teams in a highly regulated environment., • Extensive knowledge of planning and implementation of complex projects, within a live operational environment, with multiple stakeholder interfaces., • Proven track record of delivering integrated and sustainable solutions to meet project briefs., • Leading in Project Management Commissions, taking responsibility for end-to-end service delivery., • A proven background in communicating project deliverables across complex regulated industries., • Demonstrable experience in leading and influencing across internal and external teams. Owning projects throughout the project lifecycle from concept to handover and closeout., • Preparing, updating and implementing the project management plan whilst proactively monitoring overall progress, the interdependencies and resolving issues/mitigating risks and initiating corrective action as appropriate., • Driving the design development, initiating surveys and site visits as necessary in order to write the works information in line with the project business case., • Undertaking the contract administration responsibilities and have a thorough understanding of the NEC suite of contracts., • Ensuring projects are delivered to the right quality, in the time allocated and at, or below the approved budget., • Writing specifications, tender and contract documents to include project risk registers, schedules and others with the assistance of procurement and production colleagues formally assess tenders in readiness for contract award., • Undertaking regular reviews, inspections and audits., • Managing contractors to ensure that the execution of projects is undertaken to the full expectations of the client. Contract administration of numerous projects dealing with payments, EWN, CE’s and etc, including raising such EWNs/CEs in a timely manner in accordance with the Contract., • Undertaking timely third-party liaisons, e.g. planning applications, land/ access, power supply negotiations etc. in line with the project programme., • Understanding client requirements and have strong stakeholder engagement to deal with complex third-party relations. What we provide • Flexible and hybrid work options, • Up to 10% employer pension contribution, • Private medical health benefit, • Enhanced parental leave, • Life assurance, • 25 days annual leave with the option to buy or sell additional days, • 3 days wellbeing leave in addition to annual leave, • Health and wellbeing support and initiatives, • 24/7 confidential Employee Assistance Programme including direct access to Talking Therapies and Coaching services, • Discounted gym membership to over 2,500 gym’s nation wide We are a disability inclusive employer. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Bovis is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment, and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Building Relationships We do what’s right, always We succeed together We bring energy We are Bovis (Please note that our jobs are hosted by others)

Client-Side Engineering Services Manager Property & Real Estate Organisation £70 – 75,000 Salary Canary Wharf Annual Bonus Healthcare Pension Our client are a globally operating commercial Real Estate organisation, who work to deliver best-in-class facilities management and engineering solutions for their customers commercial and residential property portfolios. They currently seek an experienced engineering services or technical manager to join their property team, and based at a high profile multi tenant tower building in Canary Wharf. Working on a Monday-Friday basis, the role will provide engineering oversight and support to the property services team across electrical, mechanical and general HVAC systems, helping to liaise between tenants and stakeholders, as well as outsourced FM service provider, to ensure compliance and agreed SLAs / KPIs are adhered to. Guideline salary is circa £70,000-75,000 and will also include a discretionary annual bonus, as well as healthcare, pension scheme, etc. Candidates must be fully qualified in an engineering disciple (mechanical or electrical), with at least five years experience within an engineering/technical management role. The employer will consider candidates with experience either in a similar client-side role, as well as those who have worked purely with M&E maintenance organisations. Along with core engineering certificates, additional training such as IOSH Managing Safely, NEBOSH, current or previous HV / LV AP status, ACOP L8, etc will all be beneficial, as well as any engineering memberships. Some of the duties involved will include: • Lead Hard Services Management across site (budgets, schedules, procurement, quality & risk, statutory compliance and governance), • Develop and implement consistent maintenance management practice. Lead service partners and teams in driving performance and best practice to ensure exceptional service delivery, • Provide technical support for client’s leased space as required, • Accountable for the Engineering Audit program for the building, • Drive and deliver innovative cost reduction or sustainability programs, • Deliver improvement strategies using data driven information from all available technology platforms, • Work with consultancy / energy & sustainability team to identify energy management best practices and innovations, • Accountable for all engineering budget, working with the site facilities managers to forecast, • Lead the engineering function in support of all client accreditations and certifications (e.g. Client ISO50001, ISO550001 certification), • Communicate regularly with the Client team to build and maintain relationships, • Manage internal and external Service Level Agreements (SLA) and Key Performance Indicators to ensure contractual commitments are met or exceeded, • Promote high level of customer service to ensure and drive best practices, • Ensure business continuity plans are carried out as required to maintain minimum service disruption, • Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors, • Conduct risk assessments and follow safety protocols, keeping up to date with latest legislation and trends This is an exciting opportunity for an engineering/technical manager to join one of the leaders in the commercial real estate management in the UK, working directly for the managing agent. While managing agent experience is preferred, our customer are open to those working on the Facilities Maintenance / Service Provider side interested in a move towards being the client and the added benefits, prestige and job security which come with that. Outside of strong technical expertise within electrical, mechanical and general HVAC systems, the role will be outward facing in liaising with tenants, regular meetings with stakeholders and service providers. As much as this engineering bias, a client-facing and personable approach is key in fostering relations and day-to-day interactions. With a number of high-profile properties under management and a growing reputation within the London & UK market, this is a fantastic time to join with career development through training and promotion all on the table.

An experienced Installation Manager is required to oversee gas installationcontracts within the social housing sector across Kent. This role involves contract management, customer service leadership, compliance oversight, and team management, ensuring high performance across all operational and customer-facing areas. Key Responsibilities: Manage gas servicing programmes and maintain 100% compliance Act as the main point of contact for clients and attend contract meetings Oversee customer service, including complaint resolution Manage invoicing, chargeable works, and contract performance Support recruitment, probation management, and employee relations Monitor fleet standards, parts usage, and procurement processes Requirements: Qualified Domestic Gas Engineer with current ACS Strong customer service and stakeholder management skills Proficient in MS Office (Outlook & Excel) Excellent communication and organisational skills Whats on Offer: Competitive salary Pension scheme and life assurance 28 days annual leave (including bank holidays), rising with service Enhanced family-friendly policies Retail discounts, virtual GP access, EAP, Bike to Work, and salary sacrifice schemes TPBN1_UKTJ

Competitive salary to suit experience 32 days annual leave including bank holidays Workplace pension Company sick pay scheme Staff discount in stores 2 x Death in service Our client is a national sales, parts and service business with many depots across the country. Employing over 550 staff, the company prides itself on providing excellent service and delivery to many sectors including agriculture, horticulture and construction. They require an experienced Construction Service Manager to work alongside a strong, motivated team at the depot in Maldon. This is an exciting and rare opportunity to join one of our top performing departments. Reporting directly to the General Service Manager, you will be responsible for the efficient running of the Construction service department. You will also be responsible for the organisation and management of the existing service staff, customer relations and departmental profitability, whilst maintaining effective and accurate communication between management, customers and technicians Essential Skills/Experience: Strong knowledge of the construction engineering sector Previous management or supervisor experience Directing, mentoring and overseeing the work of the technicians at the Branch Familiarity of profit/loss, KPI targets and manufacturer warranty systems TPBN1_UKTJ

An experienced Area Manager is required to oversee gas servicing and compliance contracts within the social housing sector across Essex. This role involves contract management, customer service leadership, compliance oversight, and team management, ensuring high performance across all operational and customer-facing areas. Key Responsibilities: * Manage gas servicing programmes and maintain 100% compliance * Act as the main point of contact for clients and attend contract meetings * Oversee customer service, including complaint resolution * Manage invoicing, chargeable works, and contract performance * Support recruitment, probation management, and employee relations * Monitor fleet standards, parts usage, and procurement processes Requirements: * Qualified Domestic Gas Engineer with current ACS * Previous Area Manager experience (social housing or construction preferred) * Strong customer service and stakeholder management skills * Proficient in MS Office (Outlook & Excel) * Excellent communication and organisational skills What’s on Offer: * Competitive salary * Pension scheme and life assurance * 28 days annual leave (including bank holidays), rising with service * Enhanced family-friendly policies * Retail discounts, virtual G...

An established residential property management business in Watford is offering an exciting opportunity for a proactive and organised Property Manager to join their growing team. This is a full-time hybrid role, giving you the perfect balance of office collaboration and the flexibility to work from home on selected days. You'll take ownership of a residential property portfolio, ensuring smooth day-to-day operations and delivering a high standard of service to both tenants and property owners. Your responsibilities will include: * Managing tenant relationships and handling enquiries * Overseeing lease administration and ensuring compliance * Coordinating repairs, maintenance, and property improvements * Managing contractor and supplier relationships * Conducting regular property inspections * Maintaining accurate records and documentation * Supporting budgeting and financial management * Acting as the main point of contact for landlords and tenants What We're Looking For * Experience in property management, tenant relations, and lease administration * Strong organisational skills with excellent attention to detail * Confident communicator with a customer-focused app...

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyones health journey is unique and personal to them, so were proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? • We are LLW employer, offering annual pay reviews, • 22 days holiday allowance, plus bank holidays, • Free GOLD gym membership?, • Enhanced Maternity and Paternity leave?and Pension Scheme, • Exclusive Discounts - save with Lampton Rewards and EE mobile offers, • Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers, • Sustainability Perks - cycle to work and electric car salary sacrifice scheme, • Career Growth CPD training, structured development, and leadership opportunities Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. About the Job As a Member Manager at Lampton Leisure, you will be responsible for leading the sales and customer service departments, ensuring the department drives new sales,retains existing customers and provides outstanding customer service to all new and existing customers. Key Responsibilities • Be accountable for individual and team sales for an assigned centre and achieving a team and individual sales target on a monthly basis., • Lead and inspire the sales and customer relations teams with new customers, supporting the right choice of membership for each individual customer and servicing the needs of existing customers, looking at ways to improve retention and ensure they are getting the full use of their member benefits, • Drive all revenue streams within the centre, including casual, swim school and gym memberships etc., • Support the General Manager in the creation, implementation and review of the centres marketing and sales plan/ tactics in line with the corporate marketing and sales strategy, • Manage day to day site marketing activity and marketing budget, ensuring the effective and accessible distribution, display, and presentation of all promotional material within the centre and the surrounding areas. Ensure the marketing strategy and implementation is cascading down to all in the team., • Support the preparation of annual service plans, financial plans and statistics, • Prepare reports and key performance indicators for customer service areas, including sales performance and monthly client monitoring, • Line management of a small team of sales consultants and customer relation advisors. Responsibilities for recruitment, induction, probation review, delivering training, appraisal, development, and performance management of staff, including one-to-ones, • Maintain activity levels in all areas of telephone contacts on a daily basis, including reactive and proactive calling, follow-up calls, enquiry handling, 7 Day and 30 day calls and calls to previous membersExperience and Qualifications Required, • Proven experience as a Sales Manager, ideally with experience in the leisure industry., • Demonstrate a successful track record of managing and enhancing customer relationships and revenue, improving customer feedback, member retentions and motivating a team to achieve the business KPIs every month., • Experience in achieving performance targets and leading, motivating and supporting teams to achieve success, • Good planning and organisational skills with experience in working to deadlines to achieve positive results and achieve performance targets, • Customer-oriented mindset and experience managing customers needs, • Excellent sales and negotiation skills Diversity, equity and inclusion are at the heart of what we value as an organisation. xrnqpay Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.

An experienced Area Manager is required to oversee gas servicing and compliance contracts within the social housing sector across Essex. This role involves contract management, customer service leadership, compliance oversight, and team management, ensuring high performance across all operational and customer-facing areas. Do you have the skills to fill this role Read the complete details below, and make your application today. Key Responsibilities: * Manage gas servicing programmes and maintain 100% compliance * Act as the main point of contact for clients and attend contract meetings * Oversee customer service, including complaint resolution * Manage invoicing, chargeable works, and contract performance * Support recruitment, probation management, and employee relations * Monitor fleet standards, parts usage, and procurement processes Requirements: * Qualified Domestic Gas Engineer with current ACS * Previous Area Manager experience (social housing or construction preferred) * Strong customer service and stakeholder management skills * Proficient in MS Office (Outlook & Excel) * Excellent communication xrnqpay and organisational skills Whats on Offer: * Competitive salary * Pension scheme and life assurance * 28 days annual leave (including bank holidays), rising with service * Enhanced family-friendly policies * Retail discounts, virtual GP access, EAP, Bike to Work, and salary sacrifice schemes

AV Operations Manager Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. London, UK £35,000 to £38,000 (dependent on experience) Your perspective: • Private Healthcare, • Employee supported volunteering, • Enhanced family leave provisions, • Perkbox and Employee assistance Programme, • Company sick pay, • Employee recognition scheme, • Generous employee referral scheme, • Clearly defined Career path (and all the important support along the way), • Access to state-of-the-art technology, • Global presence and opportunities worldwide Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. • Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled., • Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues., • Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements., • Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room., • Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc., • Participates in capture rate discussions and suggests ways to capture lost business., • Monitors sales files to review upcoming groups and to ensure that sales processes are followed., • Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads., • Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service., • Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue., • In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure., • Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage., • Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house., • Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers., • Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse., • Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives., • Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting., • Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required., • Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts,, • Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity., • Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline., • High School Diploma, Mathematics and English GCSE or equivalent is preferred., • Strong AV / live events experience would be preferred, • Previous experience within the Service and Hospitality industry would be preferable. Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. xrnqpay Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.

Discover Tradebe Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the UK, we are leaders focused on recycling, energy recovery and circular economy, managing all different environmental liabilities in a sustainable way. What will you do? Make an impact! Class 1 Driver 4o4o Nights Location: Queenslie Shift: 6pm-6am Main Purpose: Collect clinical waste from customer sites (e.g., acute hospitals and transfer stations) safely and professionally. Key Responsibilities: Collect and transport clinical waste in line with company procedures and ADR/road laws. Load and unload waste containers safely. Complete all required paperwork and PDA records for each collection. Carry out vehicle checks, report defects, and keep vehicles clean, tidy, and refuelled. Report incidents, near misses, delays, or issues to the line manager/site. Follow all site rules and company policies, including correct PPE use. Maintain a professional appearance and behaviour on customer sites. Attend team briefings and work collaboratively with team members. Ensure loads are secure, not overloaded, and waste is properly segregated. Do you have what it takes? Essential Skills: Communication skills. Good Customer relations. C+E or C Licence. Driver qualification card (CPC). Understanding of EU Driver & Working time Laws. Desirable Skills: ADR qualified Experience in handling Waste (Clinical & Hazardous desirable). Use of hand held devices i.e. PDA. Knowledge: Good knowledge Road Traffic Laws. Knowledge of the UK road Network. Knowledge of NHS contracts (desirable ). Good knowledge of the waste industry (Clinical & Hazardous waste desirable. We expect from you to Be accountable , Drive results , Embrace Change, and high levels of Collaboration ! What's in for you? Competitive salary £34,482.54 plus overtime (x1.5) and quartelry bonus Contributory pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre). Ready to make a difference? Apply now! #TeamTradebe #SustainableCareers #TradebeJobs If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities! ?? Tradebe is committed to guaranteeing selection processes based on merit and skills free of any bias based on age, gender, sexual orientation, religion, or nationality. We believe in equal opportunities, and we work for it. TPBN1_UKTJ

My job We're Hiring: Head of Payroll Location: Rushmere, Craigavon, Northern Ireland Purpose A strategic payroll leader who will hold overall responsibility and accountability for all Pilgrims Europe payroll activities in UK and Ireland. The successful candidate will have strong leadership and team management skills, excellent communication and stakeholder management, and a proactive, hands-on approach with a passion for improving systems and processes. They will support and develop payroll team members. They should have extensive experience managing payroll operations in a complex organisation of at least [5,000 people] with strong knowledge on payroll legislation, pensions, statutory reporting, compliance, and best practice. The Head of Payroll will support and enable the HRS E2E project delivery in close collaboration with the HR systems team and People Services Key ResponsibilitiesMeasures of Success Lead and manage payroll operations ensuring timely and accurate delivery of all payrolls for Pilgrims Europe in UK and Ireland. Ensure delivery of a high quality, customer focused and cost competitive service to the wider business in accordance with agreed Service Level Agreements. Ensure compliance with all relevant legislation and reporting requirements. Maintain a full working understanding of the organisation's payroll procedures and other integrated business processes. Develop and maintain strong process controls. Ensure that appropriate controls are implemented to reduce the risk of delays and errors and implement actions to mitigate any impact. Ensure a suite of standard control reports exist across the business for Payroll processes to ensure compliance and controls. Promote a continuous improvement culture - strive to simplify, standardise and improve processes across all Business Units towards quality and productivity improvements. Ensure a culture of problem identification then resolution and ensure high standards of housekeeping are maintained (e.g. archiving policies, denoting obsolete records, correction of incomplete data sets, employee master data integrity). Ensure that all deliverables expected from improvement initiatives or transitions are identified, executed, tracked and signed-off. Build strong relations with key stakeholders and their teams to facilitate delivery of accurate payments. Lead the Payroll, managing performance, providing coaching, guidance and motivation, and developing colleagues to meet their potential. Assign and prioritise workloads within the team to deliver high quality results, to enable development of colleagues and to ensure uninterrupted service in the event of absence and holidays. Partner with regional HR, Finance, and external vendors to manage payroll transitions and integrations. Support audits and internal controls by maintaining accurate documentation and process transparency. Manage the relevant budget costs and ensure spend remains in control, regularly reporting progress and supplying commentary to agreed timelines. Skills & Knowledge Essential 10+ years' experience in payroll management, preferably in a multinational environment. Leadership skills, manager of managers Excellent interpersonal and decision-making skills. Strong knowledge of Payroll compliance requirements Thorough and meticulous with extreme attention to detail Advanced experience using Microsoft Office packages Ability to identify and resolve issues and identify process improvements. Excellent communication skills responding to queries from both internal and external stakeholders. Experience maintaining data with a high level of data accuracy. Experience working with payroll software packages Desirable Previous experience in a SOX compliance environment Experience working with Time & Attendance software packages. Project management experience in delivery of new system platforms, specifically SAP Qualifications [Accredited] Bachelor's degree in Finance, Accounting, HR, or related field; advanced degree or certifications (e.g., CPP, CIPP) preferred The company Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim's Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim's Europe team are based in our Pilgrim's UK, Moy Park, Pilgrim's Food Masters and Pilgrim's Shared Services businesses. What we'll bring to the table Competitive Salary Competitive Holiday Entitlement Pension Contribution Family Friendly Policies Learning and Development Opportunities Life Assurance People matter Previous Next Our values Determination Simplicity Availability Humility Discipline Sincerity Ownership TPBN1_UKTJ

The Cargo Systems Installation Manager is responsible for leading and managing the Global Cargo Systems Installation team supporting cargo industrial imaging systems, including LINAC (linear accelerator) systems and Cargo inspection systems used in transportation, security, and industrial applications. This role ensures delivery of high-quality installation and support while maintaining strong customer satisfaction and compliance with regulatory standards. Job Description Key Responsibilities Lead a team of Installation engineers/techs to support installation, troubleshooting, preventive maintenance and upgrades of LINAC and cargo inspection systems. Develop and implement operational strategies that drive installation excellence, including site acceptance and commissioning. Oversee escalation processes, root cause analysis and field fixes for critical issues. Partner with Engineering, Manufacturing, Quality, and Product teams to improve installation readiness, execution and customer experience. Ensure compliance with safety standards, radiation regulations and local laws where systems are deployed. Drive team training and certification programs to ensure deep technical knowledge across complex industrial systems. Develop and monitor KPIs related to installation timelines, time to install and other metrics that support continuous improvement related to Cargo Systems Installation. Support pre-sales and post-sales activities as a technical installation leader for system lifecycle planning and customer engagements. Collaborate with Logistics and Supply Chain teams to ensure parts availability and delivery for installation activities. Develop resource planning tools to ensure the team is not overlapping and has the capability to perform installations on time. Minimum Required Skills and Knowledge Ability, competence and confidence to lead people. Effective interpersonal skills. Fluency in the local language and in English, both written and spoken. Manages activities of two or more sections or departments through subordinate managers who exercise full supervision in terms of costs, methods and staffing. Sometimes this manager may be responsible for managing staff without subordinate managers. Typical Education and Experience Bachelors degree or equivalent. 10 years of related experience. 5 years of management experience. Cooperate with other departments (local Sales, Installation, Applications, Order Processing, Product Support, Manufacturing, etc.) and provide them with the necessary support to provide the best service and maintenance services and optimize customer relations. Manage customer relations in all installation matters (installation timelines, contractual services, emergencies) to ensure customers can operate their Varex equipment according to technical and safety guidelines with the highest level of satisfaction. Establish an installation budget and monitor financial performance to ensure costs stay within expected budgetary amounts. Manage the regular reporting of all installation timelines, in-field execution, and any issues that need to be addressed by the Operations/Engineering teams. Assist the Service team with ensuring the correct supplies/warehousing are available for service after machines are turned over to the Service team for warranty. This role will work closely with the Cargo Systems Project Management team and will be expected to help direct and lead this team at times based on resource availability and customer needs. Skills, Knowledge and Certifications Other Desired Skills and Knowledge Sound understanding and application of contract structuring, composition and contract negotiation and execution. Sound understanding and experience in establishing quotations, costing for jobs, monitoring costs and following up on execution. Experience developing a high-performing team. Experience managing global teams. Required Certifications and Training Obtains and completes LMS training plan specific to assigned responsibility. PMP certification or similar training. Experience Level with Business Tools Proficient in utilizing business tools such as e-mail, Microsoft Word, Excel and PowerPoint. Proficient with project management tools. Experience with SAP or equivalent ERP products and productivity software desired. What you can expect from us An engaging work environment at an innovative and growing international organization. An organization where quality leadership is valued. A pleasant and collegial working atmosphere. Compensation that is positively distinctive. Excellent benefits package. Varex Imaging is a global leader in the design and manufacture of advanced X-ray imaging components and systems, supporting medical, industrial, and security applications worldwide. With more than 75 years of innovation and a broad global customer base that depends on Varexs technology and manufacturing scale, the company is well positioned for continued growth over the coming years. Interested in the position of Cargo Systems Installation Manager at Varex Imaging? Apply now! TPBN1_UKTJ

We have a new opportunity for a Technical Events Manager to join a leading AV provider delivering high-end events within some of Londons most prestigious five-star venues. This is a hands-on role where youll take ownership of the technical planning and on-site delivery of events ranging from executive meetings to large-scale productions, working with premium clients and state-of-the-art equipment. The Technical Events Manager areas of responsibility: Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London teams and sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels Required skills of a Technical Events Manager: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong background in AV / Live events, while managing teams. Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Company Benefits for our Technical Events Manager role: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme TPBN1_UKTJ

Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you're looking for. Many of their candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Their HR Career Change Programme They specialise in helping individuals transition into HR-starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, their online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £30,000+ * HR Assistant - £35,000+ * HR Officer - £35,000+ * HR Advisor - £38,500+ * HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too. How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD) * Covers recruitment, employee relations, HR systems, and more * Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, their Recruitment Support Team will help you translate your background and new qualification into real job opportunities. They've been helping career changers break into new roles since 2007-and their 4.8 Trustpilot rating shows how serious they are about your success. You'll get: • A professionally written, HR-focused CV * Job-matching advice tailored to your experience and location * Application support, interview prep, and mock interviews * Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of their candidates secure their first HR job within 3-6 months of qualifying-and often sooner if they're based near a major town or city. And to give you confidence, they offer a Money Back Guarantee : If they can't help you secure a role within 12 months of passing your qualification, they'll refund your training fees. Flexible, Affordable, Achievable To make things easier, they offer flexible payment options to spread the cost of your training over 12 months-so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of their experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

HR Manager Placement Programme Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you're looking for. Many of their candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Their HR Career Change Programme They specialise in helping individuals transition into HR-starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, their online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £30,000+ * HR Assistant - £35,000+ * HR Officer - £35,000+ * HR Advisor - £38,500+ * HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too. How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD) * Covers recruitment, employee relations, HR systems, and more * Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, their Recruitment Support Team will help you translate your background and new qualification into real job opportunities. They've been helping career changers break into new roles since 2007-and their 4.8 Trustpilot rating shows how serious they are about your success. You'll get: • A professionally written, HR-focused CV * Job-matching advice tailored to your experience and location * Application support, interview prep, and mock interviews * Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of their candidates secure their first HR job within 3-6 months of qualifying-and often sooner if they're based near a major town or city. And to give you confidence, they offer a Money Back Guarantee : If they can't help you secure a role within 12 months of passing your qualification, they'll refund your training fees. Flexible, Affordable, Achievable To make things easier, they offer flexible payment options to spread the cost of your training over 12 months-so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of their experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Regional Technical Manager Hybrid/Remote - North London My client is a UK's leading provider of waterproofing solutions, specialising in flat roofing offering systems to meet most building applications. A company that has developed a reputation for supplying and installing quality products, reliability and technical excellence. Due to exciting growth now looking for an ambitious and experienced Regional Technical Manager to join the team and cover the North London and near surrounding area. This is a permanent position, salary of circa £50,000 plus commission & company vehicle. Key Responsibilities Promote and sell the Company's products by Specification Sales throughout North London and surrounding areas. Build a contractor customer base. Provide technical advice and support. Promote the good name, reputation and maintain good customer relations. Monitor and feedback market information. Respond quickly, positively, and effectively to enquiries. Carry out site surveys and produce professional and comprehensive roof survey reports. Produce specifications in line with company guidelines. Complete all relevant paperwork accurately and in a timely manner in accordance with ISO Quality Management System. To regularly and routinely update the Company CRM database.Skills/Experience required Must have a full clean driving licence Proven sales experience within the construction industry - Flat Roof Waterproofing would be an advantage IT literate (Microsoft and Outlook) Excellent communication skills Knowledge of the area DBS required or willingness to obtain.Benefits 25 days annual leave, inclusive of a shut down for the Christmas period, plus bank holidays. Generous pension scheme, private healthcare, and a discretionary bonus. Employee advancement, learning and growth, supported training opportunities. Please apply/get on touch to hear more. COMMP

Platinum Travel Recruitment are seeking a creative and experienced Travel Marketing Manager to join a fabulous travel company, hybrid working. This is an exciting hands-on Travel Marketing Manager role involves supporting and leading the marketing and commercial strategy across the business. Our client offers a range of travel itineraries in which you shall be working with a supportive team offering career development, social events, pension, plus more perks, working two days a week in the office. Travel Marketing Manager Duties – no day will be the same: * Responsible for executing commercial and marketing plans to build brand visibility. * Assist in forecasting and managing revenue targets across marketing. * Identify key areas for growth and expansion. * Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty. * Create compelling, on-brand content and visuals that improve engagement across digital and offline channels. * Strengthen brand distinctiveness and improve engagement. * Oversee PR and brand storytelling (media relations, press releases, press trips). * Work with the Digital Marketing Manager to ensure alignment across all media and offline marketing. * Build and manage Partnership strategies with tourist boards, cruise lines, and other strategic partners. * Lead, mentor, and support a small marketing team. * Oversee the department’s direction, look after the team’s culture and wellbeing and being the senior reporting contact for the department. Travel Marketing Manager – Essential Requirements: * Proven experience in a commercial or marketing management role within the travel industry is imperative. * Strong creative flair. * Hands-on marketing experience across digital and offline channels, with a focus on performance and ROI. * Excellent communication and negotiation skills, with confidence in representing the business externally. * Experience leading and developing small teams. * Strong analytical skills, with the ability to interpret data and make commercially sound decisions. * Understanding of product development, contracting, and supplier negotiation. 2 days a week in the office - locations ideal for this role includes Surrey, SW London and Berkshire

We are looking for an ambitious, dedicated and service-oriented Senior Events & Groups Manager to join the fantastic team in the Central London Cluster Marriott Hotels: London Marriott Hotel County Hall London Marriott Hotel Marble Arch London Marriott Hotel Kensington London Marriott Hotel Regents Park London Marriott Hotel Maida Vale Overview The Senior Groups & Events Manager plays a pivotal role within the Central London Marriott Cluster, overseeing complex and high-profile group and event enquiries from initial conversion through execution and post-event follow-up. This role demands a blend of strategic sales acumen, operational coordination, and leadership to ensure exceptional service delivery and revenue optimization. If you are a passionate events & groups professional looking to develop within an amazing brand and the world's biggest travel company get in touch with us today! See where your journey can take you. What you'll do? Sales & Conversion Manage large-scale and VIP enquiries such as city-wide events, awards dinners, and multi-day conferences. Drive conversion through compelling show rounds, funnel calls, and proactive communication. Align with a pre-determined event and group strategy, collaborating with banqueting and kitchen teams to refine offerings and enhance customer satisfaction. Operational Coordination Oversee bedroom block management, meeting space inventory, and ensures accurate booking processes. Lead the coordination of daily/weekly Banquet Event Orders (BEOs), facilitate meetings and act as the communication bridge between sales and operations. Ensure consistent and accurate use of hotel systems to uphold brand standards and maintain data integrity. Team Leadership & Development Support team members through training, mentoring, and leading by example. Drive balanced scorecard results across properties and support the Cluster Director in energizing the team through initiatives like closing days and promotional campaigns. Financial Oversight Manage financial processes including post masters (PMs), credit requests, deposit schedules, and commission invoices. Participate in monthly hotel credit meetings to ensure financial accuracy and compliance. Guest Satisfaction Set a positive example in guest relations, ensuring all associates understand expectations and deliver exceptional service. Conduct pre- and post-event meetings, solicit feedback from hotel departments, and identify areas for service enhancement. Emphasize guest satisfaction in departmental meetings and encourages ongoing service development. Sales & Revenue Management Deliver compelling sales experiences, manages customer budgets effectively, and forecasts group and event revenue accurately. Participate in customer site visits and supports the sales process as needed. Provide feedback to overcome sales challenges such as pricing and inventory limitations. In addition to the benefits you would expect being part of a brand of our calibre, you will also be offered: * A unique opportunity to be part of an award winning international brand where we celebrate your unique talent * Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here * World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family. * Work alongside some amazing talent- award winning, experienced hospitality professionals * Discounted room nights, meals, and spa access-because your wellbeing means so much * Access to fabulous and flexible benefits to help you in and out of work- including health and life assurance * Access to major high street discounts so you can treat your friends and family as required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Salary: £67,993 £78,542 per annum Contract: Interim minimum 6 months Hours: Full-time (37.5 hours per week) Location: Multi-site / cross-site working across an NHS acute hospital environment Closing date: 3 April 2026 12:00 noon About the Organisation We are a specialist Facilities Management and Property Services organisation supporting NHS care across a complex hospital estate. We provide essential services that underpin safe care delivery including domestic/cleaning services that directly support infection prevention, patient experience and regulatory assurance. Join Our Team We are looking for an experienced interim leader to provide strategic and operational leadership across Domestic Services. You will lead service transformation, performance improvement and workforce engagement ensuring consistently clean, safe and welcoming clinical environments across multiple sites. Key Responsibilities Lead safe, compliant, efficient and customer-focused domestic/cleaning services aligned to infection prevention and national healthcare cleaning standards. Drive transformation, standardisation, innovation and continuous improvement across Domestic Services. Embed robust performance management (KPIs, audits, inspections and quality assurance). Maintain business continuity and emergency response plans; manage and escalate risks appropriately. Provide senior leadership to managers/supervisors, champion workforce development and lead positive employee relations. Represent services at governance forums (including infection prevention-related committees) and deputise for the Associate Director as required; participation in a senior manager on-call rota is expected. Ideal Candidate Masters degree or equivalent senior experience in facilities/domestics leadership; professional membership (e.g., CMI/IWFM) and evidence of leadership CPD. Significant experience leading domestics/facilities operations in a large, complex organisation, with a proven record of transformation and improvement delivery. Strong understanding of healthcare cleaning, quality assurance, compliance and stakeholder governance. Recruitment Timetable Closing date: 3 April 2026 12:00 noon Interviews: To be confirmed How to Apply Please submit CV + supporting statement TPBN1_UKTJ

In a Nutshell… We have an exciting opportunity for a Senior Site Manager to join our team within Vistry South London, at our Bromley site (BR1 5BW) . As our Senior Site Manager, you will be responsible for planning, coordinating, and overseeing construction projects from start to finish. You will manage budgets, schedules, resources, and teams to ensure the project is completed on time, within budget, and to the required quality standards. The role involves liaising with Partners, Customers, contractors, and stakeholders, as well as handling risks, issues, and compliance We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Valid SMSTS Certificate Good working knowledge of Microsoft Word, Excel, Power Project and Asta Team plan Valid First Aid at Work Certificate Experience working on new build multi story projects or housing projects Experience in the management of Health and Safety Ability to analyse technical and commercial aspects of developments and apply solutions in terms of time, cost, quality, and best use of available resources A proven operational, team player who can set direction and delivery within challenging market conditions A good understanding of the considerate contractor's requirements to achieve high scores Excellent interpersonal skills Creates a positive environment which drives a culture of respect and mutual support within their team Creates consensus through influence and persuasion with the ability to inspire others Reputation for integrity, maturity and sound business judgment and be totally comfortable leading and working in a team environmentDesirable… Valid First Aid at Work Certificate NVQ Level 6 -7 BTEC diploma in Building Construction or similar Valid Scaffold Inspection certificate Valid LOLER certificate Qualified to the required CIOB Grade applicable at the time in accordance with group policy Valid SMSTS Certificate Good working knowledge of Microsoft Word, Excel, Power Project and Asta Team plan Up to date knowledge of Health and Safety obligations and building legislation A good understanding of the considerate contractor's requirements to achieve high scoresMore about the Senior Site Manager role… Ensure the safety and welfare of all individuals involved, in line with Vistry's safety policy. Foster continuous safety improvements across the project. Lead the successful completion of the project, maintaining high standards in quality, time, and client relations. Manage internal and external teams to meet project goals. Develop and coach team members, encouraging growth and providing constructive feedback. Motivate and engage employees to drive excellence in project delivery. Maintain positive relationships with customers and stakeholders. Oversee all project-related communication. Develop plans to ensure resource and supply chain requirements are met. Lead and facilitate key project meetings with stakeholders. Identify and manage any additional work, ensuring clear cost agreements. Integrate commercial considerations into decision-making processes. Regularly review and manage the project programme to ensure timely completion. Ensure adherence to Vistry's on-site processes. Induct and support team members in role-specific requirements and identify opportunities for improvement. Ensure that quality standards are consistently met throughout the project by implementing effective quality management processes and conducting regular reviews Ensure 100% compliance with NHBC standards and building regulations Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

Title:Delivery Programme Lead -East London and Essex Contract Type: Permanent Full Time, 35 hours per week Salary: £48,691 per annum to £53,725 per annum dependant on experience. *Plus Essential Car User Allowance £1,300 per annum Grade: 9 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date:29th April 2026 at 11pm Interview Dates:6th and 7th May 2026 Face to Face interviews at our Stratford, London office. Please click here for the role profile - Role Profile - Delivery Programme Lead - East London and Essex.docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. - (if prior applications were regretted within 12 weeks) Join our Delivery Team at L&Q: L&Q are looking for two experienced Delivery Programme Leads with a track record in the construction project management of large scale Planned Maintenance & Refurbishment works programmes to properties in a social housing setting. Including but not limited to Kitchen/Bathrooms renewal, External works ( replacement of windows & doors, re-roofing, building fabric repairs, Cyclical Decorations) , Retrofit, Complex Projects and M&E works. This key role reports to the Partnership Manager and will be part of our East Region delivery team, covering properties & sites in East London and Essex. If this sounds like you, we would love for you to apply! Your impact in the role: Working closely with our partnered contractors the Delivery Programme Lead will be responsible for the timely delivery and quality of designated large scale planned maintenance and refurbishment programmes. You will be delivering excellent customer service and high-quality cost effective works that have a real and positive impact on our Residents lives. The role includes being the first L&Q point of contact for residents, partners and stakeholders. What you'll bring: Ability to demonstrate strong experience in the effective project management of large scale planned maintenance / construction works including adherence to Programme timescales, cost control, quality benchmarking, site inspections and sign off of works, whilst achieving high levels of Customer Satisfaction. Relevant technical experience in planned maintenance and property upgrading works (Internal and External) and general refurbishment . Proven ability to work collaboratively in a partnering environment with our Delivery Partner contractors, internal L&Q departments and other team members and key stakeholders to achieve all requirements of your designated works programmes. (Note: Previous experience of working under a Partnering form of contract eg. PPC2000 would be an advantage). Willingness and ability to take ownership of your designated workstreams identifying any delays or blockages and pro-actively working with our Partner contractors in agreeing & implementing mitigation measures Good practical knowledge of Health & Safety and CDM Regulations and requirements. Ability to be vigilant on site and willing to challenge any shortfalls. Ability to agree quality benchmarks, closely monitor quality of works on site to ensure the required standards are achieved, challenge any shortfall in quality and to sign off work elements only upon satisfactory completion. Ability to identify, instruct and record legitimate Variations, working collaboratively with the L&Q Commercial Team to effectively monitor and manage project costs. Ability to effectively chair and minute regular (weekly) progress meetings with our Delivery Partners /contractors. Tracking and actively chasing the minuted outputs and actions. Strong customer service experience in dealing directly with residents with empathy and pro-actively resolving any issues / complaints within required timescales. Work closely with delivery partners/ contractors and the L&Q Customer Relations Team to ensure effective resident communication, minimise disruption and manage customer expectations to achieve a minimum of 85% customer satisfaction score (as measured by Survey). Ability to review lessons learned and proactively address issues to reduce complaints arising from Major Works activities. Keep all internal and external stakeholder updated on the project work / site progress. It is essential that you are able to demonstrate strong planning, prioritising, tracking, organisational, and administrative skills, ensuring accurate and timely recording of all required data. Effective communication and influencing skills at all levels with all stakeholders is required. You must be able to produce accurate and concise reports and present to internal and external stakeholders as required. The ideal candidate will be able to work under pressure, recognising and acting on their own priorities and managing their time effectively, as well as being able to support others when needed. Strong IT skills essential. Proficient in use of Microsoft Word, Excel (Advanced) & Outlook. Able to compare spreadsheets, perform v-lookups, use basic pivot tables and formulae and produce credible Reports. A full UK driving license and access to a car is essential for this role as travel to, from and between sites is required. If you require any reasonable adjustments at any stage during this process, including application stage, please email L&Q About L&Q: Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home, and were proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger and theyre at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. Were proud to be recognised for creating an inclusive workplace. Were a Disability Confident Leader (Level 3) and weve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. Its all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations. Click here to find out more about L&Q and why you should join us! TPBN1_UKTJ

Location: Dagenham (Hybrid) Salary: £50,000 per annum Contract: 12‑month Fixed Term Contract Hours: Full‑time We are seeking an experienced and proactive HR Business Partner on a12‑month fixed‑term contract. Reporting to the Associate Director of HR, this role will deliver a high‑quality, solutions‑focused HR service across one or more of our business units, including BDMS (repairs & maintenance), BDTP (corporate services), BDT, and BDCC (schools, cleaning & catering). Acting as a trusted adviser, you will partner with managers to resolve complex employee relations matters, support organisational change, and drive best‑practice, legally compliant people management. You will play a key role in shaping a positive, high‑performing culture built on fairness, consistency, and trust. Key Responsibilities Partner with leaders and managers to proactively identify, assess and resolve HR and ER issues, ensuring fair, consistent, and legally compliant outcomes. Translate business priorities and legislative changes into practical workforce solutions. Provide high‑quality, timely advice on complex casework including conduct, capability, attendance, grievance and performance. Build strong, collaborative relationships with managers and trade unions, improving communication, engagement and workplace culture. Support and lead organisational change initiatives including restructures, redundancies, TUPE and service redesign. Lead HR projects and manage external partners such as legal advisers, OH providers and mediators. Own HR data reporting-maintaining accurate case records, analysing ER trends, and producing meaningful insights for decision‑making. Champion the CIPHR system, ensuring accurate data and strong operational reporting. Drive continuous improvement of HR policies, processes and people management practices. Maintain up‑to‑date knowledge of employment law, contributing to policy development, guidance, and manager toolkits. Support delivery of targeted development and training to build manager capability. Carry out other duties consistent with the scope and level of the role.Person Specification Qualifications / Membership CIPD Level 5 or equivalent experience CIPD membershipExperience Significant experience partnering with managers, unions and external stakeholders to resolve complex ER matters. Proven track record of delivering a responsive, customer‑focused HR service. Strong working knowledge of employment law, terms and conditions, contracts and policy interpretation. Experience managing high‑volume HR/ER caseloads with fair, consistent and legally compliant outcomes. Experience working in unionised environments, including consultation and dispute resolution. Demonstrated capability supporting restructures, redundancy processes and TUPE transfers. Skilled in analysing HR data, identifying trends and producing clear workforce insights. Proven experience developing and implementing HR and ER policies. Experience coaching managers to build capability and confidence in people management.Skills & Abilities Ability to work autonomously, exercising sound judgement and assessing risk effectively. Excellent organisation and time‑management skills with the ability to prioritise complex casework. High attention to detail and accuracy in documentation and reporting. Strong analytical skills with the ability to evaluate issues and determine appropriate actions. Skilled in managing conflict and sensitive situations with professionalism. Excellent written and verbal communication skills. Strong project management capability. Effective coaching and influencing skills. Creative problem solver with a solution‑focused approach. Strong IT literacy with HR system experience (CIPHR desirable). Commitment to equality, diversity, inclusion and anti‑discriminatory practice. Ability to work collaboratively as part of a multidisciplinary People & Culture team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Arden White are proud to be partnering with the Edmiston London Heliport to recruit a Heliport Manager for one of the UK’s most high-profile and operationally critical aviation environments. This is a unique opportunity to take responsibility for the safe, efficient and professional operation of then busy London heliport, ensuring the highest standards across every flight, operator, and visitor experience. The Role You will act as the key operational lead and primary point of contact for all safety, regulatory, and operational matters across the site. Working closely with air traffic, fire and rescue, and customer operations teams, you will oversee both airside and landside operations, ensuring full compliance, safety excellence, and seamless service delivery. Key Responsibilities Lead day-to-day heliport operations Own safety, compliance and regulatory performance Oversee airside works and facility development projects Drive continuous improvement across operations Ensure exceptional service standards for all usersStakeholder Engagement You will work closely with key aviation and public stakeholders including: Civil Aviation Authority (CAA) Emergency services Aviation operators and partners Local residents and community groups You will also chair Consultative Group Meetings, supporting transparency, engagement, and strong community relations. About You We are seeking an experienced aviation or operational leader with: Strong safety and compliance background Proven operational management experience Excellent stakeholder and communication skills A passion for service excellence and continuous improvement Why Apply This is a rare opportunity to lead operations at one of London’s most important aviation hubs, playing a pivotal role in shaping its future. To find out more, contact Arden White or James Townsend for a confidential discussion. If you feel you have the skills to succeed in this role, please click to apply. Arden White specialises in technical engineering recruitment, and all job applications are managed by our team. We believe in the value of a personal touch, and we work hard to deliver a swift, professional, and friendly service for our clients and candidates. We are acting as a recruitment agency on behalf of our client for this vacancy, and whilst we are advertising the role, we are not the hiring company. Due to the high volume of applications, we’re unable to respond to everyone individually. If you haven’t heard from us within 14 days, unfortunately you’ve not been unsuccessful on this occasion. However, please continue to monitor our website vacancies for more opportunities

An experienced Area Manager is required to oversee gas servicing and compliance contracts within the social housing sector across Essex. This role involves contract management, customer service leadership, compliance oversight, and team management, ensuring high performance across all operational and customer-facing areas. Key Responsibilities: Manage gas servicing programmes and maintain 100% compliance Act as the main point of contact for clients and attend contract meetings Oversee customer service, including complaint resolution Manage invoicing, chargeable works, and contract performance Support recruitment, probation management, and employee relations Monitor fleet standards, parts usage, and procurement processes Requirements: Qualified Domestic Gas Engineer with current ACS Previous Area Manager experience (social housing or construction preferred) Strong customer service and stakeholder management skills Proficient in MS Office (Outlook & Excel) Excellent communication and organisational skills Whats on Offer: Competitive salary Pension scheme and life assurance 28 days annual leave (including bank holidays), rising with service Enhanced family-friendly policies Retail discounts, virtual GP access, EAP, Bike to Work, and salary sacrifice schemes TPBN1_UKTJ

An established residential property management business in Watford is offering an exciting opportunity for a proactive and organised Property Manager to join their growing team. This is a full‑time hybrid role, giving you the perfect balance of office collaboration and the flexibility to work from home on selected days. The Role You’ll take ownership of a residential property portfolio, ensuring smooth day‑to‑day operations and delivering a high standard of service to both tenants and property owners. Your responsibilities will include: Managing tenant relationships and handling enquiries Overseeing lease administration and ensuring compliance Coordinating repairs, maintenance, and property improvements Managing contractor and supplier relationships Conducting regular property inspections Maintaining accurate records and documentation Supporting budgeting and financial management Acting as the main point of contact for landlords and tenants What We’re Looking For Experience in property management, tenant relations, and lease administration Strong organisational skills with excellent attention to detail Confident communicator with a customer‑focused approach Ability to resolve issues calmly and professionally Knowledge of property maintenance and contractor management Familiarity with local property regulations and compliance Experience managing budgets and financial records Comfortable working independently and collaboratively in a hybrid environment Experience with property management software (Blocman advantageous) INDLEI : GSOLEZ

ABOUT US NAC is a stylish, vibrant restaurant known for its innovative approach to modern French dining, set in the heart of London's prestigious Mayfair neighbourhood. We're looking for an experienced and driven Floor Manager to join our passionate team, dedicated to delivering exceptional dining experiences. NAC is part of BVC Group, which operates a portfolio of innovative, globally recognized food concepts, including Crme, 74 Duke, Le Café NAC, and Supernova . With a strong presence in London, Paris, and the Middle East, BVC Group is known for blending creativity with operational excellence, delivering outstanding dining experiences across multiple markets. This is an exciting opportunity to join a high-performing team and play a key leadership role in ensuring an unforgettable guest experience in a dynamic and engaging environment. POSITION SUMMARY As a Floor Manager at NAC, you'll lead by example to ensure smooth day-to-day operations, consistently delivering exceptional service standards. This role requires confident leadership, excellent communication, and a passion for hospitality and team development. KEY RESPONSIBILITIES Lead and inspire the front-of-house team to deliver outstanding guest experiences. Oversee daily service operations, ensuring seamless coordination between front- and back-of-house. Manage guest relations, resolving issues promptly and professionally. Support and train team members to uphold NACs high standards of service, presentation, and professionalism. Monitor floor performance and proactively implement improvements to enhance efficiency and guest satisfaction. Ensure compliance with all health, safety, hygiene, and licensing regulations. Work closely with the management team to achieve business objectives and maintain a vibrant, high-energy environment. KEY REQUIREMENTS Proven experience as a Floor Manager, Supervisor, or similar leadership role in a premium hospitality venue. Exceptional people management and customer service skills. Confident, approachable, and proactive in handling both guests and team dynamics. Strong problem-solving abilities and the capacity to make quick, effective decisions. Organised, detail-oriented, and committed to maintaining operational excellence. Flexibility to work a variety of shifts, including evenings and weekends. A genuine passion for hospitality and creating memorable guest moments. WHAT WE OFFER Leadership development through structured training and clear career progression. A supportive, collaborative working culture where initiative and creativity are encouraged. Generous employee discounts, including 50% off across all BVC Group venues and exclusive perks via CODE app membership. Flexible working arrangements and complimentary meals during shifts. Enhanced benefits including company sick pay, maternity/paternity leave, and holiday pay. Recognition and rewards for long service and exceptional contributions. BVC Group is committed to creating a welcoming, inclusive environment, celebrating diversity and fostering respect for all employees. HOW TO APPLY Ready to take the next step in your hospitality career? Apply now to become a Floor Manager at NAC and be part of something extraordinary! Ask ChatGPT TPBN1_UKCT

Position The Account Executive based at our offices in Ealing will be responsible for the following: • Build trust and rapport with partners to exercise cross-sell opportunities, • Proactively make one hours of outbound calls daily to lapsed and potential customers, • Work with the Sales Manager to strategically attract a wider target market, • Create/generate new leads of your own, • Provide partner feedback to the business and assist with the creation of ongoing partner engagement initiatives, • Maintain existing revenue by cultivating strong relationships with existing partners, • Account management of House Accounts, including mapping customer accounts and conducting gap analysis, • Nurture and re-engage any leads not ready for sale, • Onboard new partners and assist with account set up and partner relations, • Be proactive, with outbound calls/emails, ensure you are profiling effectively, generating opportunities and building business relationships, • Negotiate terms and pricing/discounts with customers, • Provide weekly report and updates on pipeline, • Ensure that you achieve your targets whilst increasing turnover and margin, • Ensure shortfalls in targets are highlighted, discussed and remedied at the earliest opportunity, • Accurately generate quotes, follow up/chase/negotiate/revise/close and process sales order accordingly for specific partners when required, • Process and management of sales orders accurately, • Provide customer orders to purchasing for ordering, • Chase ETA’s through purchasing and directly and liaise with customers, • Respond to customer complaints in a professional manner, • Ensure that data within the CRM is correct and up to date, • Manage and maintain the relationship of existing and new leads Requirements What you'll bring: • Minimum of 24 months sales experience in one of the following environments: call centre, face-to-face, telesales and account management, • Strong interpersonal and excellent telephone communication skills, with the ability to communicate at all levels, • Positive, proactive self-starter, with a ‘can do’ attitude., • Ability to work, manage, exceed targets and close., • Experience in pipeline management and KPI targets., • Proficient with Microsoft office and computer literate., • Experience/knowledge within the IT/Software sector Other information Benefits: Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle to work scheme Life cover Online retail discounts Full training and development programme The role is a mix of 2 home working days and 3 office-based days, candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00am – 5.30pm Monday to Friday. Our Commitment to Inclusion: At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact

Shop Manager Portobello Road (Full Time) Are you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the [Shop] area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we wont stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. Youll be part of something impactful, wed love to hear from you. Responsible to Commercial Manager Direct reports Immediately responsible for the Assistant Shop Manager and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, Full time 35 hours, 5 days per week but flexible over a seven-day rota Salary £26,000 Location Portobello Road How to Apply Please submit your CV and a covering letter to our recruitment inboxwith the subject header Shop Manager, Portobello Road (Full Time). Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience youll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Interview dates: Rolling Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job To coach, lead and manage the Assistant Shop Manager and a team of volunteers Drive sales performance to exceed targets, maximising cost efficiency Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators. To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures To promote strong relations within the local community to enhance the profile and good name of the charity Main Responsibilities To deliver shop income plan To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution To develop a culture of ownership and follow up within own team and volunteers To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans To role model and promote effective team communication, celebrating success and sharing best practice To liaise closely with the Warehouse Manager, Relief Support, Volunteer Recruitment Manager and Commercial Manager To role model exceptional customer service to supporters and donors, providing feedback in a timely manner To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers Promote, monitor and act on internal and external customer feedback To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders To monitor and check security of stock and debrief variances with the Commercial Manager To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations To take ownership of good housekeeping for all areas of responsibility To accept responsibility and carry out any other task commensurate to the role Sales and Profit Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shops financial performance Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events Manage the team to maximise income from Gift Aid on donated products Ensure that all of Fight for Sight financial procedures are adhered to and executed in a timely fashion by the shop team Shop Floor Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight internal regulations regarding donated stock are adhered to Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Commercial Manager within the agreed timeframes Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable) Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sights health and safety policies and procedures, including waste management and customer safety Leadership Volunteers Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shops income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sights work and help them to understand the value of their contribution Leadership - Paid Staff Support in the recruitment, induction and ongoing development of all paid staff members Coach the team in delivering income, profit and Gift Aid conversion and donor sign up targets Set clear objectives and expectations to ensure the smooth running of the shop Ensure regular half and annual performance reviews are conducted Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Required to adhere to Fight for Sights vision, mission and values Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles Person specification - Desirable skills, knowledge & experience Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working. Comfortable working in a small team both strategically and operationally Commitment to teamwork, business partnering and a collegiate approach with a can do attitude and a sense of humour. Able to provide positive, dynamic, tenacious and flexible leadership at all times. Results-driven, able to measure and quantify own outcomes. Adaptable to changing landscape and evolving organisation. Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines Excellent verbal and written communication skills Highly organised with ability to plan effectively and allocate resources appropriately. An understanding of and commitment to Londons blind and partially sighted people. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time. Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: A great team and a supportive culture Employer pension contributions matching up to 10%, and death in service cover Generous parental leave Flexible/hybrid working options Apprenticeships scheme, study leave and financial support for training & development Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program An active Social Committee and staff events Application & Interview process See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected. Successfully shortlisted applicants will be invited to interview online via MS Teams. Accessibility We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. Equal opportunities, diversity & inclusion Dont meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if youre excited about this role but your past experience doesnt align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups. Other information We draw your attention to some important policies that govern the research that our charity funds. You can find these here. TPBN1_UKTJ