Customer relations manager jobs in LondonCrear alertas

Department: Graduate Employment and Entrepreneurship Location: Role can be based in London (West and East London), Birmingham, Manchester, and Leeds Campuses (On-site) Type of Contract: Permanent Working Pattern: Full Time - 40hrs Per Week Salary: £29,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: If you are passionate about careers guidance and want to enable the next generation of career professionals, your work will see you supporting students and graduates as they prepare for life beyond university. Your work will enable them to create actionable career plans, get high quality support and guidance, and help them to identify and develop their interview skills. It's a great opportunity for you to be part of helping to shape confident, capable, and informed future professionals. The Alumni Relations Officer will develop and maintain the relationship between GBS and our growing number of alumni. Your key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. You will work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, you will be signpost them to the Careers Consultants for support. You will work closely with the Marketing Department in creating and distributing communications for our alumni. You will also help build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. Please note, we are unable to offer sponsorship for this position. What the role involves: This role is largely about communication and support. You will keep alumni connected to each other and GBS, to encourage and promote the professional development of alumni on an individual basis, including helping them to secure graduate level outcomes where necessary, and to keep the alumni community aware of the institutions’ developments, including work placement opportunities and achievements. Duties: • To communicate with our alumni and external stakeholder communities., • To populate and maintaining the alumni database., • To work with marketing distribute an alumni magazine/newsletter., • To provide content for the alumni publication., • To arrange networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders., • To encourage engagement from alumni and external stakeholders to support extra-curricular events, GBS development and promotion, and volunteering and placement opportunities., • To promote the alumni community to current students and external stakeholders., • To contribute to strategic planning for the direction of the alumni office., • To help maintain the alumni website, Careers and Placement platform, and online community., • To source discounts, benefits and services for alumni members and raising awareness of those., • To communicate with local businesses and organisations to arrange benefits packages for alumni members., • To keep alumni informed about the Graduate Outcomes Survey and ensure that they feel prepared for it., • To track the employment status of alumni and refer them to the Careers team if they have not achieved graduate level outcomes in the period up to the Graduate Outcome Survey., • To promote any notable alumni success stories. Essential: • Hold Further or Higher Education level qualifications, • Achieved a minimum of GCSEs grade C or above in Math’s and English (or equivalent), • Good project management skills are required in this role, • You will be expected to work to deadlines and prioritise workloads, • Demonstrate highly developed interpersonal and communication skills and the ability to influence, collaborate and interact effectively with a range of stakeholders., • Understanding of and passion for both higher education and for working with a diverse student body, especially mature students from a widening participation background, • Flexibility with time and travel is required as you will occasionally be required to work outside of regular working pattern over weekends and evenings, and travel to our various campuses, • Qualified to degree level, • Professional qualifications in the areas of administration and marketing are desirable, • Experience of university administration or marketing duties, • Willing to work occasional weekends and evenings, and to go travel to our various campuses, • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Job Title: HR Operations ManagerLocation: LondonSalary: £53,797 - 57,643 per annumContract type: PermanentContract hours: Fulltime, 36.75 hours per week Additional Benefits: Up to 11% employer pension contribution, flex time provisions, 20 days’ recreational leave plus 14 public holidays per yearClosing date: 18th January 2026 Job Summary The successful applicant will be engaged as a locally engaged staff member by the Australian High Commission, London. Please be advised that the Australian High Commission, London does not assist with relocation. Any costs associated with taking up the position would be the responsibility of the successful candidate. About the Department of Foreign Affairs and Trade The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program, and helping Australian travellers and Australians overseas. The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests. About the position The HR Operations Manager is located in the Human Resources (HR) Section within the European Regional Services Delivery Hub in London, which is responsible for delivering a wide range of HR programs and client service functions to a broad clientele across the European region. The HR Operations Manager, under the direction of the Head of Human Resources, is responsible for the line management of a small team focused on delivery of various HR services in accordance with service delivery standards. This position provides practical and operational HR support to a broad range of stakeholders to ensure achievement of organisational goals within the European region. The key responsibilities of the position include, but are not limited to: • Supervision and performance management of small team of HR staff, • Ensuring effective delivery of HR services to relevant stakeholders across the European region, including:, • Managing the recruitment program, • On-boarding and induction services, • Contract and probation management, including oversight of right to work documentation, certificates of sponsorship and ensuring compliance regarding tax declarations, • Overseeing the performance management procedures including monitoring compliance and delivering training, • Delivery of an effective learning and development program, • Management of staff engagement strategies, well-being activities and other work health and safety programs, • Employee separation management, including exit interviews, • HR records management in accordance with policy., • Monitoring and reporting service delivery standards in accordance with the European Regional Services Delivery Hub Catalogue, • Delivery of service improvements and efficiencies in line with the organisation’s strategic HR objectives, • Management of moderate to complex organisational change projects, • Provide policy advice aligned with Australian High Commission policy, local legislation, and best practice, • Conduct investigations and consultation meetings on a variety of employee relations matters, • Monitor and audit internal HR systems and databases, including the Overseas Staffing Profile (OSP), SAP, and the Electronic Document and Records Management System (EDRMS) for accuracy and process compliance, • Gather, analyse, and report HR metrics including learning and development, employee engagement and retention, talent acquisition, workforce planning and diversity data, • Procurement of external HR services, relationship management and monitoring of providers against agreed performance standards; contracts include:, • Agency recruitment preferred supplier arrangements, • E-recruitment services, • Occupational health services, • Contribute to monitoring and analysis of changes in local employment legislation affecting LES, including applicable Commonwealth policies, and prepare responses on the implications of such changes for the Australian High Commission Essential: • Extensive generalist HR experience at managerial level, • MCIPD (Chartered Institute of Personnel & Development – HR Management Qualification), or equivalent qualifications or professional experience, • Proven experience in leading and developing a customer focussed team, • Sound knowledge of UK employment legislation, • Project management skills, • Experience delivering training and development coaching, both to a HR team and line managers Please ensure you provide a response to each of the listed selection criteria below. In your response, you must include relevant high-level examples from your experience that support your claims against the role. The word limit is strictly 250 words per response to each selection criteria. The panel may not assess incomplete applications or responses which exceed the word limit. A. Proven generalist HR skills, including delivery of recruitment & selection, induction, performance management and training and development. CIPD qualified (or equivalent) alongside corresponding practical experience at the required level. B. Highly developed communication and interpersonal skills, responding to the needs of clients, managing expectations, and delivering high quality HR support with a customer service focus. C. Experience performing a quality assurance role and reporting against agreed service standards and KPIs. Recommending and implementing service improvements and efficiencies in line with organisational strategic objectives. D. Demonstrable and relevant experience managing employee relations matters, including under-performance, absence management issues and resolving interpersonal conflict. E. Proven line management skills and experience, including the ability to performance manage and develop staff to achieve organisational objectives. F. High level of proficiency in the use of human resource management information systems (HRMIS) to manage human resource information. Ability to interrogate internal HR systems and databases, reporting and analysing HR metrics. The Human Resources Section based in the Australian High Commission, London is responsible for managing all recruitment processes across the European region. To apply, please use the 'Apply' button below. Please direct any other queries to . We are committed to providing an inclusive and diverse workplace where all employees are valued. We appreciate the experiences, skills and perspectives of all individuals. We actively encourage applications from people from diverse backgrounds who share our values.

Job Purpose The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover Heathrow & Tewkesbury. The role will: • Protect and please the customer by ensuring supply of the highest quality product, • Work with production and support functions to maintain and improve our quality systems and adherence to operational best practice thus guaranteeing compliance to external and internal standards, • Drive improvement activities to support quality and financial performance leading key improvement projects evolving through customer requirements, regulatory and legislative changes, and amendments to accredited standards to ensure compliance with standards and pending accreditation audits, • Draft, review and implement changes to our current quality systems, standard operating procedures, and policies to satisfy customer and third-party requirements Role Responsibilities Quality: • Support the Regional Quality Manager and site Leadership team in quality governance and product safety, • Lead and support meetings as required and provide information and analysis as required to support the business in understanding KPI’s and decision making, • Review the quality system as appropriate to ensure full compliance with customer and company best practice guidelines and maximize effectiveness of production contributing to consistent operational performance and standards whilst ensuring conformance to the relevant accreditation standards for the site and customers, • Provide authoritative guidance and advice on all aspects of quality to the site management team and employees; train and coach employees improving knowledge and skills in quality improvement, • Recruit, develop, motivate, and manage a Quality team (QA/QC) that optimises quality operations and is flexible in the support it offers the business, meeting current and future needs, • Establish and develop professional working relationships with customers, providing a technical service and reference point as required to support the company’s products and reputation as a quality supplier, • Manage the customer complaint procedure, facilitate the investigation of quality problems, faults, and non-conformances with production teams; manage corrective and preventative problems to ensure quality standards are maintained. Initiate and control robust investigations to provide corrective and preventive actions (CAPA) and support the complaints handling process and participate in implementing improvement actions to prevent re-occurring issues., • The facilitation of customer facing activities and communications including customer visits, responses, and preparation of information whilst leading site audit activities (external body, internal and customer), • Lead quality initiatives and focus groups to support knowledge and understanding of all operatives and grow awareness of quality issues to improve quality, • Promote a total quality philosophy at all levels developing a culture of right first time and continuous improvement Business Improvement: • Lead improvements to enhance quality system and ensure optimum process in place to meet customer specifications whilst maximizing production, • Review amendments to standards and ensure compliance with accreditation bodies, • Support introduction of new equipment on site and validation processes to meet safety and customer expectations, • Take on other projects and responsibilities as required., • Contribute ideas and participate in ongoing business improvement initiatives to reduce overall operating costs, improve margin, and provide input into the strategy and operations of the site Other: • Produce data and present reports for site, customers and corporate as required, • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements to improve quality and safety and work with colleagues to implement these, • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies, • Deliver GMP, Quality and FSC training to all employees as required, • Take on other projects and responsibilities as required Knowledge, Skills, Experience • Minimum 5 years’ experience in a Quality role at a senior or management level, • Working and audit knowledge relevant accredited standards, • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines, • Demonstrable experience of leading change and implementing continuous improvement processes., • Supervisory experience, • Demonstrable experience of validating new equipment and processes, • Knowledge of Good Manufacturing Practices (GMP), • Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique, • Root cause analysis and problem-solving techniques, • Customer relations skills, • Skilled in information handling, analysis, and presentation, • Competent in using Microsoft Office packages

Fantastic new role are you from a Commercial/ Marketing or Product background within the travel sector if so carry on reading !!! As a Commercial and Marketing Manager, you’ll play hands-on role to support and lead the commercial strategy across marketing and product functions. Reporting directly to the Director, this position is responsible for executing commercial and marketing plans to build brand visibility, revenue growth, customer acquisition and retention. This role brings together practical execution, data-driven insight, and leadership to achieve commercial success. Key Responsibilities: • Execute marketing and product strategies aligned with company goals., • Support the product portfolio performance, ensuring profitability & market relevance across all product lines., • Assist in forecasting and managing revenue targets across marketing and product lines., • Manage the marketing budget to ensure efficient allocation and strong ROI., • Identify and support delivery of new or expanded revenue opportunities., • Present key performance data to the Senior Management Team , including lead volumes and campaign metrics, to support strategic decision-making and business planning ensuring marketing activity is delivered on time, within budget, and with clear ROI., • Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty., • Oversee paid media, SEO, email, organic social, partnerships, and offline marketing., • Create and manage PR initiatives including media relations, press releases, and press trips. Contribute to pricing strategies and revenue models for products and campaigns., • Monitor competitor activity and market trends to inform commercial strategy. Partnerships & External Relations: • Build and manage Coop Partnership strategies with tourist boards, cruise lines, and other strategic partners., • Support commercial negotiations with suppliers and external partners., • Manage agencies and retainer partners to ensure commercial value and alignment. Performance & Data-Driven Decision Making: • Use customer and campaign data to refine messaging, product positioning, and performance. Track and report on campaign and product performance, optimising strategies based on insights., • Conduct strategic marketing and product analysis to guide commercial decisions., • Lead, mentor, and support a small cross-functional team across the marketing and product departments, • Set clear objectives, provide support, and promote a culture of creativity, innovation, and commercial focus., • Align team objectives with business goals and ensure high performance across all commercial functions. Skills Needed • Proven experience in a commercial, product, or marketing management role within the travel industry., • Hands-on marketing experience across digital and offline channels, with a focus on performance and ROI., • Excellent communication and negotiation skills, with confidence in representing the business externally., • Experience leading and developing small teams., • Strong analytical skills, with the ability to interpret data and make commercially sound decisions., • Understanding of product development, contracting, and supplier negotiation., • Have excellent communication skills and enjoy collaborating across departments. Package • Hybrid - 2 days in office 3 from home., • Monday- Friday, • Modern office in South West London, • Salary up to £45,000 Please email or apply here

ABOUT We. As part of one of the largest independent strategic communications agencies in the world — with 22 offices globally and more than 1,100 people — our UK team brings together deep sector expertise, diverse thinking and creative problem-solving to help brands lead through complexity. With roots in technology, innovation and societal change, we’ve spent decades at the intersection of technology and humanity — bridging the gap between what businesses create and how people experience those creations. In a world defined by relentless change — from rising expectations and widening inequalities to disruptive technology and constant noise — even the strongest organisations can struggle to be heard. That’s where We. comes in. What sets us apart isn’t just what we do, but how we do it. We thrive where disciplines intersect — when social impact meets youth engagement, technology meets science, or corporate reputation meets health — and our teams are designed deliberately with this in mind. For 40 years, We. has shown the power of working together. In the UK, we carry that spirit forward every day — challenging assumptions, applying innovation and helping organisations find clarity, relevance and growth in an ever-evolving world. When you join We., you will find compelling work, global partnerships, worthwhile professional development, outstanding benefits and the opportunity to make a difference. We value those who share our belief in the power of change, discovery and innovation. We invest in our future by creating an open and welcoming workplace full of bright, skilled and determined people. In London, We. is committed to a hybrid working model, supporting a working arrangement with at least two days in the office per week, one of which must be Thursday. This approach enables us to nurture a culture of collaboration, flexibility, and inclusivity. ABOUT THE ROLE As part of the We. Global Health team, this role is for a candidate with a passion for navigating the pharmaceutical, medical device industry and health tech to deliver impactful storytelling. Key strengths for this role include content creation, media relations team coordination and project management. You should have a can-do attitude, as well as a willingness to learn, contribute and engage with our growing team and clients. Previous agency or healthcare experience is desirable, but you must have prior professional experience in communications, healthcare and / or project management, and be committed to professional development in this area. This is a great opportunity for an ambitious candidate who is looking to grow and develop both their own professional skillset, and also support the growth and development of the health and health tech business within We. Communications. You will be reporting into a fantastic Senior Account Manager or Account Director, who will invest time and energy in your personal development and career progression, and joining a talented, collaborative and committed team. If this sounds of interest, we’d love to hear from you. RESPONSIBILITIES Client service • Day-to-day client engagement – answering emails, owning initiatives, leading status updates in meetings/calls, providing counsel and ideas, • Managing and tracking team’s progress on activities to report to clients, • Supporting with account administration, including updating activity trackers, timelines, coverage updates and action recaps Press office • Working in conjunction with account lead to manage the seamless running client press offices including:, • Developing a keen understanding and network of trade and national media contacts to secure media opportunities, • Development of media materials (press releases, spokespeople quotes, Q&A documents), • Leading the sell-in of media campaign/news announcements (inc. preparing media materials), • Compiling briefing books and facilitate press meetings, • Investigating/responding to reactive commentary opportunities, • Proactive story development, • Proactive monitoring of news agenda and trending stories to identify opportunities for clients or any considerations when pitching Social media • Supporting the execution of social editorial calendars including:, • Drafting social copy, • Monitoring client social channels, • Pulling data from social platforms and tools – and conducting analysis, • Working with colleagues in creative or digital teams to develop assets and ensure best practices Content Creation • Development of client communications content (inc. thought leadership, blog posts, internal announcements, reactive statements), • Creation of content for owned We. channels or marketing activities (inc. LinkedIn pulse articles, award entries, industry event recaps etc.), • Adhere to client-required referencing styles, • Demonstrate and continue to develop diversity in writing style and tone to adapt across material formats and platform requirements New business • Support for new business opportunities, including prospect research (sourcing and gathering audience, industry or competitor market data), media and social audits and taking part in pitches Working within the team • Involvement in the We. Roots peer group to support agency initiatives and activities, • Supporting intern onboarding and integration PREVIOUS PROVEN EXPERIENCE • Prior professional experience in communications, healthcare and / or project management. Ideally some agency / client service experience., • Excellent communication skills (verbal and written), • Strong content creations skills – blogs, press release etc., • Experience working with pharmaceutical or healthcare review platforms (e.g. Veeva), • Knowledge of social platforms and tools – and ability to pull insights/draw conclusions, • Shows initiative/proactivity, • Good organisational skills, with strong attention to detail (time management, ability to manage deadlines), • Interest in the news agenda and healthcare industry, • Interest and understanding of basic AI tools and willingness to engage and learn CULTURE • Fast paced (frequent tight deadlines, multitasking, etc.), • Strong customer service orientation, • Spirited (look for inquisitive employees who will ask questions, challenge and get stuck in), • Non-hierarchical, open working environment (ability to work in a team, contribute to meetings), • Social (willing to get involved in agency life and with your peer group), • Collaborative - expectation to support projects and initiatives across sectors and markets When you apply for a role at We. Communications, we will automatically consider your application for other suitable open roles. Please do not submit multiple applications, otherwise your application may not be considered. We. Communications seeks to hire the best talent in the industry. We. Communications is able to sponsor candidates under the UK’s points-based immigration system if a candidate is not eligible to work in the UK under any other visa route. Effective April 2024 new minimum salary thresholds were introduced for roles which require sponsorship. Based on these new thresholds, it is We. Communications’ understanding that this role does not meet the new minimum salary requirements. Sponsorship for this role cannot be offered to candidates. Candidates who possess the right to work in the UK through alternate visa routes or who have no restriction on their right to work in the UK are welcome to apply.

Sales Opportunity in London Offering a Rewarding Career Path Ready for a career that challenges you, rewards you, and pushes you to grow? Our client is not just offering a job — they’re offering an opportunity to thrive in an exciting, high-energy sales environment where you can truly make an impact. Based in the heart of London, our client is a fast-paced Sales and Marketing company representing some of the most well-known brands in the country. With current expansion, they are looking to develop their direct sales team with ambitious and forward-thinking Entry Level Sales Team Members who have a passion for driving growth and the ability to turn ideas into impactful campaigns. This is a self-employed role offering a fantastic day rate plus commission, so your earnings directly reflect the effort and results you put in. What They Are Looking For: • Excellent English communication and interpersonal skills., • No experience required; however, experience in sales, marketing, retail, hospitality, or other face-to-face customer relations roles is a bonus., • Ability to work independently as well as in a collaborative, team-oriented environment., • A creative and strategic mindset with a passion for delivering unique and exceptional customer experiences., • Full-time equivalent availability (4–5 days per week, Mon–Sat). Key Responsibilities: • Engage with customers face-to-face within the London area, answering inquiries and providing product information., • Develop and implement innovative sales strategies to drive brand awareness and revenue growth., • Build strong connections with consumers, boosting brand awareness and delivering memorable experiences., • Showcase in-depth knowledge of brands and offer personalised recommendations., • Conduct market research to identify trends and opportunities for brand growth. Successful Applicants Can Enjoy: • Immediate starts available in a fun and social environment., • National and international travel opportunities., • Day rate plus commission earnings, with fantastic opportunities for additional incentives., • Monthly office activities and events., • Comprehensive product coaching programme in sales and customer service. No experience is required as comprehensive training and development programmes are provided from day one. With access to fantastic support and mentoring networks from seasoned professionals, you’ll have the tools and resources to excel in this dynamic and exciting field sales role. However, candidates with any previous work experience in the following roles will find it useful: customer service, sales representative, direct sales, field sales, warehouse, retail, call centre, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing, and any other customer service or sales role. This role is not suitable for candidates still in education (school/College/University) or current international students. Due to availability, our client is looking for candidates that can work 4/5 full days per week (Mon - Sat). • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

ABOUT We. As part of one of the largest independent strategic communications agencies in the world — with 22 offices globally and more than 1,100 people — our UK team brings together deep sector expertise, diverse thinking and creative problem-solving to help brands lead through complexity. With roots in technology, innovation and societal change, we’ve spent decades at the intersection of technology and humanity — bridging the gap between what businesses create and how people experience those creations. In a world defined by relentless change — from rising expectations and widening inequalities to disruptive technology and constant noise — even the strongest organisations can struggle to be heard. That’s where We. comes in. What sets us apart isn’t just what we do, but how we do it. We thrive where disciplines intersect — when social impact meets youth engagement, technology meets science, or corporate reputation meets health — and our teams are designed deliberately with this in mind. For 40 years, We. has shown the power of working together. In the UK, we carry that spirit forward every day — challenging assumptions, applying innovation and helping organisations find clarity, relevance and growth in an ever-evolving world. When you join We., you will find compelling work, global partnerships, worthwhile professional development, outstanding benefits and the opportunity to make a difference. We value those who share our belief in the power of change, discovery and innovation. We invest in our future by creating an open and welcoming workplace full of bright, skilled and determined people. In London, We. is committed to a hybrid working model, supporting a working arrangement with at least two days in the office per week, one of which must be Thursday. This approach enables us to nurture a culture of collaboration, flexibility, and inclusivity. ABOUT THE ROLE As part of the We. Global Health team, this role is for a candidate with a passion for navigating the pharmaceutical, medical device industry and health tech to deliver impactful storytelling. Key strengths for this role include content creation, media relations team coordination and project management. You should have a can-do attitude, as well as a willingness to learn, contribute and engage with our growing team and clients. Previous agency or healthcare experience is desirable, but you must have prior professional experience in communications, healthcare and / or project management, and be committed to professional development in this area. This is a great opportunity for an ambitious candidate who is looking to grow and develop both their own professional skillset, and also support the growth and development of the health and health tech business within We. Communications. You will be reporting into a fantastic Senior Account Manager or Account Director, who will invest time and energy in your personal development and career progression, and joining a talented, collaborative and committed team. If this sounds of interest, we’d love to hear from you. RESPONSIBILITIES Client service • Day-to-day client engagement – answering emails, owning initiatives, leading meetings/calls, providing counsel, • Managing team’s progress on activities to report to clients, • Responsibility for account administration activities, including reviewing activity trackers, timelines, coverage updates and action recaps, • Providing timely updates to Account Leads on priorities, timelines and deliverables Press office • Manage the seamless running of client press office activities, including:, • Demonstrate a keen understanding and network of trade and national media contacts to secure media opportunities, • Development or review of media materials (press releases, spokespeople quotes, Q&A documents), • Leading the sell-in of media campaign/news announcements (inc. preparing media materials), • Compiling briefing books and facilitate press meetings, with support from Account Lead, • Investigating/responding to reactive commentary opportunities, • Proactive story development, • Proactive monitoring of news agenda and trending stories to identify opportunities for clients or any considerations when pitching Social media • Manage the development and delivery of social campaigns including:, • Reviewing social copy, • Monitoring client social channels and sharing timely flags as needed, • Pulling data from social platforms and tools – and conducting analysis, • Working with colleagues in creative or digital teams to develop assets and ensure best practices Content Creation • Development of client communications content (inc. thought leadership, blog posts, internal announcements, reactive statements), • Creation of content for owned We. channels or marketing activities (inc. LinkedIn pulse articles, award entries, industry event recaps etc.), • Adhere to client-required referencing styles, • Demonstrate diversity in writing style and tone to adapt across material formats and platform requirements New business • Active involvement in new business opportunities, including prospect research (sourcing and gathering audience, industry or competitor market data), media and social audits and taking part in pitches Working within the team • Involvement in the We. AM peer group to manage agency-wide initiatives and activities, and report updates to the LT, • Coaching, managing, mentoring work placements and interns PREVIOUS PROVEN EXPERIENCE • Prior professional experience in communications, healthcare and / or project management. Ideally some agency / client service experience., • Excellent communication skills (verbal and written), • Strong content creations skills – blogs, press release etc., • Experience working with pharmaceutical or healthcare review platforms (e.g. Veeva), • Knowledge of social platforms and tools – and ability to pull insights/draw conclusions, • Shows initiative/proactivity, • Good organisational skills, with strong attention to detail (time management, ability to manage deadlines), • Interest in the news agenda and healthcare industry, • Experience of using basic AI tools in a work setting, and willingness to engage and learn to grow AI skillet CULTURE • Fast paced (frequent tight deadlines, multitasking, etc.), • Strong customer service orientation, • Spirited (look for inquisitive employees who will ask questions, challenge and get stuck in), • Non-hierarchical, open working environment (ability to work in a team, contribute to meetings), • Social (willing to get involved in agency life and with your peer group), • Collaborative - expectation to support projects and initiatives across sectors and markets When you apply for a role at We. Communications, we will automatically consider your application for other suitable open roles. Please do not submit multiple applications, otherwise your application may not be considered. We. Communications seeks to hire the best talent in the industry. We. Communications is able to sponsor candidates under the UK’s points-based immigration system if a candidate is not eligible to work in the UK under any other visa route. Effective April 2024 new minimum salary thresholds were introduced for roles which require sponsorship. Based on these new thresholds, it is We. Communications’ understanding that this role does not meet the new minimum salary requirements. Sponsorship for this role cannot be offered to candidates. Candidates who possess the right to work in the UK through alternate visa routes or who have no restriction on their right to work in the UK are welcome to apply.

ABOUT We. As part of one of the largest independent strategic communications agencies in the world — with 22 offices globally and more than 1,100 people — our UK team brings together deep sector expertise, diverse thinking and creative problem-solving to help brands lead through complexity. With roots in technology, innovation and societal change, we’ve spent decades at the intersection of technology and humanity — bridging the gap between what businesses create and how people experience those creations. In a world defined by relentless change — from rising expectations and widening inequalities to disruptive technology and constant noise — even the strongest organisations can struggle to be heard. That’s where We. comes in. What sets us apart isn’t just what we do, but how we do it. We thrive where disciplines intersect — when social impact meets youth engagement, technology meets science, or corporate reputation meets health — and our teams are designed deliberately with this in mind. For 40 years, We. has shown the power of working together. In the UK, we carry that spirit forward every day — challenging assumptions, applying innovation and helping organisations find clarity, relevance and growth in an ever-evolving world. When you join We., you will find compelling work, global partnerships, worthwhile professional development, outstanding benefits and the opportunity to make a difference. We value those who share our belief in the power of change, discovery and innovation. We invest in our future by creating an open and welcoming workplace full of bright, skilled and determined people. In London, We. is committed to a hybrid working model, supporting a working arrangement with at least two days in the office per week, one of which must be Thursday. This approach enables us to nurture a culture of collaboration, flexibility, and inclusivity. ABOUT THE ROLE As part of the We. Global Health team, this role is for a candidate with a passion for navigating the pharmaceutical, medical device industry and health tech to deliver impactful storytelling. Key strengths for this role include content creation, media relations team coordination and project management. You should have a can-do attitude, as well as a willingness to learn, contribute and engage with our growing team and clients. Previous agency or healthcare experience is desirable, but you must have prior professional experience in communications, healthcare and / or project management, and be committed to professional development in this area. This is a great opportunity for an ambitious candidate who is looking to grow and develop both their own professional skillset, and also support the growth and development of the health and health tech business within We. Communications. You will be reporting into a fantastic Senior Account Manager or Account Director, who will invest time and energy in your personal development and career progression, and joining a talented, collaborative and committed team. If this sounds of interest, we’d love to hear from you. RESPONSIBILITIES Client service • Day-to-day client engagement – answering emails, owning initiatives, participating in meetings/calls,, • Tracking team’s progress on activities to report to clients, • Supporting with account administration, including updating activity trackers, timelines, coverage updates and action recaps Press office • Support the Account Team for client press office activities, including:, • Developing a keen understanding and network of trade and national media contacts to secure media opportunities, • Development of media materials (press releases, spokespeople quotes, Q&A documents), • Sell-in of press releases and news announcements to target journalists, • Investigating/responding to reactive commentary opportunities, • Proactive story development, • Proactive monitoring of news agenda and trending stories to identify opportunities for clients or any considerations when pitching Social media • Supporting the execution of social editorial calendars including:, • Drafting social copy, • Monitoring client social channels, • Pulling data from social platforms and tools, • Working with colleagues in creative or digital teams to develop assets and ensure best practices Content Creation • Development of client communications content (inc. thought leadership, blog posts, internal announcements, reactive statements etc.), • Creation of content for owned We. channels or marketing activities (inc. LinkedIn pulse articles, award entries, industry event recaps etc.), • Adhere to client-required referencing styles for relevant materials, • Develop diversity in writing style and tone to adapt across material formats and platform requirements New business • Support for new business opportunities, including prospect research (sourcing and gathering audience, industry or competitor market data), media and social audits and taking part in pitches Working within the team • Involvement in the We. Roots peer group to support agency initiatives and activities, • Supporting intern onboarding and integration PREVIOUS PROVEN EXPERIENCE • Prior professional experience in communications, healthcare and / or project management. Ideally some agency / client service experience., • Excellent communication skills (verbal and written), • Strong content creations skills – blogs, press release etc., • Experience working with pharmaceutical or healthcare review platforms (e.g. Veeva), • Knowledge of social platforms and tools – and ability to pull insights/draw conclusions, • Shows initiative/proactivity, • Good organisational skills, with strong attention to detail (time management, ability to manage deadlines), • Interest in the news agenda and healthcare industry, • Interest and understanding of basic AI tools and willingness to engage and learn CULTURE • Fast paced (frequent tight deadlines, multitasking, etc.), • Strong customer service orientation, • Spirited (look for inquisitive employees who will ask questions, challenge and get stuck in), • Non-hierarchical, open working environment (ability to work in a team, contribute to meetings), • Social (willing to get involved in agency life and with your peer group), • Collaborative - expectation to support projects and initiatives across sectors and markets When you apply for a role at We. Communications, we will automatically consider your application for other suitable open roles. Please do not submit multiple applications, otherwise your application may not be considered. We. Communications seeks to hire the best talent in the industry. We. Communications is able to sponsor candidates under the UK’s points-based immigration system if a candidate is not eligible to work in the UK under any other visa route. Effective April 2024 new minimum salary thresholds were introduced for roles which require sponsorship. Based on these new thresholds, it is We. Communications’ understanding that this role does not meet the new minimum salary requirements. Sponsorship for this role cannot be offered to candidates. Candidates who possess the right to work in the UK through alternate visa routes or who have no restriction on their right to work in the UK are welcome to apply.

Company Information Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in continence products for managing acute and chronic condition. The company also offers a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 500 people in the UK, China and India, Clinisupplies supplies its products to the NHS and delivers direct to patients’ homes through Clinidirect, its dispensing appliance contractor. Clinisupplies is focused on developing products which are simple and discreet to use. Its product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CE, ISO, US FDA approved facilities. Role summary We have an opportunity for a Hospital Executive to join our sales team.You will support the implementation of discharge policies which support the registration of patients to the Nightingale Home Delivery Service. The role will help support or partner NHS Trusts to provide a safe and effective transition into the community from the acute setting. This is an entry level role, to start your career within medical sales. The roles are field based which will require working away from home as required, therefore overnight stays can be expected. This patch includes: SE London, Kent & Medway. Key Responsibilities The following provides an indication of the key responsibilities involved in this role but is not intended to be an exhaustive list of all the duties that you may be required to do Reporting directly to the Regional Business Manager, you will have responsibility of: • Delivering and exceeding agreed New Consumer Registrations, • Providing support at the point of care for patients being discharged home, • Training the clinical staff on the best practices for safe discharge with Nightingale whilst managing a medical device, • Developing a thorough understanding of the transition process between secondary and primary care within the NHS, • Developing a thorough understanding of how a Dispensing Appliance Contractor operates, • Providing effective weekly updates of company IT requirements, CRM, Calendar, Monthly AM report to Regional Business Manager, • Supporting partnering Trusts with the provision, promotion and implementation of ‘hospital to home’ discharge products for use in the community provided through our home delivery service, • Supporting partnering establishments with formulary implementation and product guidance, • Delivering effective training on supporting ‘discharge packs’ and the appliances to healthcare professionals, • Working closely with your regional team to support delivery of key projects across the region, • Building excellent customer relationships and sell the product and service to NHS and private healthcare customers Experienced Required • Excellent communication and presentation skills, • Dynamic and driven with a real interest in developing a career in medical sales, • Desire to work in a target driven environment, • Confident, articulate and a strong relationship builder, • Highly self-motivated and tenacious and must be able to deliver sales results in a competitive environment, • Well organised and able to plan weekly and monthly diary, • Be able to operate independently, and work within a team, • Strong mindset and have the ability to be articulate yourself and bring others around to your way of thinking Desirable, but not essential • Clinical background, • Experience in customer relations or front of house sales, • Commercial/business acumen Clinisupplies is dedicated to the continuous development of our employees and offer excellent career prospects for the strong candidate. We also offer competitive terms and conditions. Clinisupplies Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. How to apply If you are interested in this position, please forward your CV to . Please note that in addition to the interviews there will be assessments as part of our recruitment and selection process. No agencies please.

Job Overview: We are looking for a talented and highly motivated Business Development and Account Manager to join our dynamic and growing team at Cath Tate. The Account Manager will be responsible for managing and nurturing key customer relationships; building relationships with new clients; driving sales and brand growth. The role • Sales Strategy & Growth. Having a keen eye for where our product should be. Spotting potential new customers and new business approaches and making connections with new retailers., • Customer Relationship Management. Maintaining day-to-day customer relations through excellent communication, • Teamwork and team building. Building and nurturing relationships with sales teams. You’ll be working closely both with retailers, sales agents and the wider Cath Tate team to identify new business opportunities., • Product Knowledge: Providing in-depth product knowledge to customers and a good understanding of our product within the wider stationery and gift market. Working with the creative and production teams to ensure product offerings are aligned with market trends and what customers are looking for. In this role you will need to develop a strong sense of the Cath Tate brand and product. The product is at the heart of everything we do at CT., • Reporting & Forecasting: Preparing and delivering regular reports on customer account performance and market trends. Monitoring account performance and providing insights to improve overall sales strategies throughout the year., • Contract Negotiations & Pricing: Leading contract negotiations, pricing discussions and terms agreements to ensure profitability while maintaining positive customer relationships., • Industry Expertise: Staying informed about the latest trends in the greeting card and stationery industry; competitor offerings and new market opportunities. Sharing insights with the team to stay ahead of market changes. You will have... • A proven track record of successfully managing large accounts and achieving sales targets., • At least three years’ experience in a similar role in the greeting card industry and or gift industry, selling B2B., • Exceptional communication and negotiation skills with the ability to build lasting relationships with customers and internal teams., • An understanding of how ‘on the road’ sales teams work, • Excellent organisational and time management skills, with the ability to manage multiple accounts and projects simultaneously., • Experience working at trade shows, • A creative mindset with a keen eye for design trends in greeting cards., • Finally - a sense of humour is vital! As a team we work hard but don’t take ourselves too seriously! Location, Salary and Benefits • Based in our London office, near New Cross, full time 9am-5pm Monday- Friday., • Salary competitive- dependent on experience., • Enhanced holiday allowance of 30 days a year (inclusive of bank holidays), • Heavily discounted product for staff, • We are a friendly and welcoming bunch and we have a staff activity away day in the summer and a Christmas shindig! More about us! • Cath Tate is a Greetings Card publishers based in the creative hub of Deptford/New Cross powered by a small team of creative women. For over 40 years, we’ve been producing and licensing award-winning greeting cards and gifts that bring laughter and connection to people all around the world., • Our story began in the 1980s, when Cath started designing political photomontages at her kitchen table, turning them into postcards that sparked conversation. Inspired by this success, she began publishing cards and postcards featuring the work of pioneering female cartoonists of the era—and just like that, Cath Tate Cards was born!, • In 2011, Cath’s daughter Rosie joined the business. Together, we’ve continued to grow, always staying true to our passion for humour, artistry, and the power of connection., • We’re big believers in supporting independent artists. Alongside our in-house collections, we proudly showcase designs by an incredible lineup of cartoonists, illustrators, and creatives. It’s our way of celebrating artistic talent and offering something unique to our customers., • From our South London base, we’re honoured to supply independent shops and chains across the globe. Seeing our cards on shelves gives us a thrill—and it’s the reason we love what we do. How to apply: Email your CV and cover letter to

ABOUT We. As part of one of the largest independent strategic communications agencies in the world — with 22 offices globally and more than 1,100 people — our UK team brings together deep sector expertise, diverse thinking and creative problem-solving to help brands lead through complexity. With roots in technology, innovation and societal change, we’ve spent decades at the intersection of technology and humanity — bridging the gap between what businesses create and how people experience those creations. In a world defined by relentless change — from rising expectations and widening inequalities to disruptive technology and constant noise — even the strongest organisations can struggle to be heard. That’s where We. comes in. What sets us apart isn’t just what we do, but how we do it. We thrive where disciplines intersect — when social impact meets youth engagement, technology meets science, or corporate reputation meets health — and our teams are designed deliberately with this in mind. For 40 years, We. has shown the power of working together. In the UK, we carry that spirit forward every day — challenging assumptions, applying innovation and helping organisations find clarity, relevance and growth in an ever-evolving world. When you join We., you will find compelling work, global partnerships, worthwhile professional development, outstanding benefits and the opportunity to make a difference. We value those who share our belief in the power of change, discovery and innovation. We invest in our future by creating an open and welcoming workplace full of bright, skilled and determined people. In London, We. is committed to a hybrid working model, supporting a working arrangement with at least two days in the office per week, one of which must be Thursday. This approach enables us to nurture a culture of collaboration, flexibility, and inclusivity. ABOUT THE ROLE This a great chance for an ambitious, experienced AAE or up-and-coming AE to take the next step in their career and experience the opportunities that come from working for an international agency with great ambitions. In this cross-sector role, you will have the chance to work across technology, healthcare and corporate PR, as well as social media and digital services. This unique position offers exposure to a diverse mix of clients and the opportunity to develop a truly versatile skill set spanning media relations, content creation and integrated campaigns. You will be reporting into a fantastic Account Manager (or higher), who will invest time and energy in your personal development and career progression, and join a very talented, super-collaborative and committed team. RESPONSIBILITIES In this cross-sector role, you’ll work across our technology, healthcare and corporate & services teams, gaining experience in all areas of integrated communications. Your responsibilities will span: Client service • Day-to-day client engagement – answering emails, owning agenda points during update meetings, reporting on results, • Supporting with account administration, including updating activity trackers, coverage tracking, capturing internal and external actions Press office support • Supporting the seamless running of the press office for your clients including:, • Compiling client news scans / contributing to agency news scan, • Building and growing relationships with media/influencers, • Developing and maintaining media lists, • Compiling briefing books and facilitating press meetings, • Preparing media materials and leading sell-ins, • Proactive story generation based on independent thinking Social media • Supporting on the management and execution of social editorial calendars and campaigns including:, • Drafting social copy and monitoring client social channels, • Managing content publishing, through social channels and external scheduling tools, • Pulling data from social platforms and tools – and conducting basic analysis, • Conducting research into social media trends to help inform recommendations, • Identifying influencers through desk research and third-party tools, and building relationships with them New business • Support for new business opportunities, including prospect research (sourcing and gathering audience, industry or competitor market data), media and social audits, and taking part in pitches Working within the team • Coordinating with internal teams to support on timely delivery of activities across teams., • Involvement in the We. Roots peer group PREVIOUS PROVEN EXPERIENCE • Prior experience in communications, preferably in an agency setting or within an applicable industry, • Excellent communication skills (verbal and written), • Previous media relations experience, • (Ideally) previous experience working with digital/social clients, • Content creation experience – blog, press releases, social media content etc., • Basic knowledge of social media platforms and tools, • Shows initiative/proactivity – acting as the eyes and ears of your accounts, • Good organisational skills, with strong attention to detail (time management, ability to manage deadlines), • Familiar with an office environment and basic skills using Outlook, Power Point, Excel, as well as newer AI tools such as CoPilot, Perplexity, ChatGPT etc., • Interest in the news agenda and in the ever evolving social and digital landscape. CULTURE • Fast paced (frequent tight deadlines, multitasking, etc.), • Strong customer service orientation, • Spirited (look for inquisitive employees who will ask questions, challenge and get stuck in), • Non-hierarchical, open working environment (ability to work in a team, contribute to meetings), • Social (willing to get involved in agency life and with your peer group) We. Communications seeks to hire the best talent in the industry. We. Communications is able to sponsor candidates under the UK’s points-based immigration system if a candidate is not eligible to work in the UK under any other visa route. Effective April 2024 new minimum salary thresholds were introduced for roles which require sponsorship. Based on these new thresholds, it is We. Communications’ understanding that this role does not meet the new minimum salary requirements. Sponsorship for this role cannot be offered to candidates. Candidates who possess the right to work in the UK through alternate visa routes or who have no restriction on their right to work in the UK are welcome to apply.

ABOUT THE ROLE: We are working with a leading global security and investigations firm with over 25 years of experience is entering an exciting phase of growth and technological innovation. The company supports major organizations worldwide, including corporates, NGOs, media, and government bodies, operating across Europe, the Middle East, Africa, Asia, and South America. They are seeking an Account Manager to join their dynamic team, reporting directly to the Chief Commercial Office. This role is ideal for somebody who is looking to make the next step in their caeer- to get more fact fo face client interaction and full relationship ownership. MUST HAVE EXPERIENCE IN SECURITY. MAIN RESPONSIBILITIES: 1. Account Support and Client Relations • Act as the primary operational point of contact for routine client queries and service adjustments., • Conduct regular service review meetings (monthly/quarterly) alongside the Subject Matter Expert (SME) or Business Unit Owner (BU) to gather feedback and ensure service level agreements (SLAs) are met., • Coordinate internal teams (e.g., Cyber analysts, Guarding Operations, Training Leads) to ensure timely and high-quality service deployment., • Resolve day-to-day client issues quickly and professionally, escalating major commercial or technical issues to your line Management. 2. Commercial Growth and Retention • Collaborate closely with operational and financial teams during the proposal stage to ensure that all new services, upsells, and contract extensions adhere to minimum gross margin requirements to maximise your attainment of on-target- Earnings (OTE), • Support the contract renewal process by preparing documentation, compiling service history reports, and participating in renewal negotiations., • Proactively identify opportunities for cross-selling our diverse services (e.g., if a guarding client needs cyber risk assessment, or a risk client needs specialized training)., • Assist the Bid Management Team in preparing commercial proposals and responding to ad-hoc Requests for Information (RFIs) and Request For Proposal (RFP) from new and existing clients. 3. Operational Administration and Reporting • Maintain accurate and up-to-date customer data, contract details, and sales activity within the CRM system., • Track key performance indicators (KPIs) for assigned accounts, including revenue run rate, profitability, and service delivery metrics., • If required, assist in compiling detailed monthly and quarterly business review documents for presentation to clients. Required Skills and Experience • 3 years + of experience in a client-facing role, sales support, account coordination, or service delivery, within a B2B environment., • A foundational understanding or keen interest in the security sector, including the differences between physical and cyber risks., • Excellent verbal and written communication skills, capable of communicating clearly with both technical specialists and non-technical clients., • Proficiency in Microsoft Office Suite and experience working with a CRM system, • Strong organizational skills and the ability to manage multiple simultaneous tasks and deadlines. Benefits: • High Commission Potential, • 1 day in office a week (based in Woking)

Job Purpose The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover Heathrow & Tewkesbury. The role will: • Protect and please the customer by ensuring supply of the highest quality product, • Work with production and support functions to maintain and improve our quality systems and adherence to operational best practice thus guaranteeing compliance to external and internal standards, • Drive improvement activities to support quality and financial performance leading key improvement projects evolving through customer requirements, regulatory and legislative changes, and amendments to accredited standards to ensure compliance with standards and pending accreditation audits, • Draft, review and implement changes to our current quality systems, standard operating procedures, and policies to satisfy customer and third-party requirements Role Responsibilities Quality: • Support the Regional Quality Manager and site Leadership team in quality governance and product safety, • Lead and support meetings as required and provide information and analysis as required to support the business in understanding KPI’s and decision making, • Review the quality system as appropriate to ensure full compliance with customer and company best practice guidelines and maximize effectiveness of production contributing to consistent operational performance and standards whilst ensuring conformance to the relevant accreditation standards for the site and customers, • Provide authoritative guidance and advice on all aspects of quality to the site management team and employees; train and coach employees improving knowledge and skills in quality improvement, • Recruit, develop, motivate, and manage a Quality team (QA/QC) that optimises quality operations and is flexible in the support it offers the business, meeting current and future needs, • Establish and develop professional working relationships with customers, providing a technical service and reference point as required to support the company’s products and reputation as a quality supplier, • Manage the customer complaint procedure, facilitate the investigation of quality problems, faults, and non-conformances with production teams; manage corrective and preventative problems to ensure quality standards are maintained. Initiate and control robust investigations to provide corrective and preventive actions (CAPA) and support the complaints handling process and participate in implementing improvement actions to prevent re-occurring issues., • The facilitation of customer facing activities and communications including customer visits, responses, and preparation of information whilst leading site audit activities (external body, internal and customer), • Lead quality initiatives and focus groups to support knowledge and understanding of all operatives and grow awareness of quality issues to improve quality, • Promote a total quality philosophy at all levels developing a culture of right first time and continuous improvement Business Improvement: • Lead improvements to enhance quality system and ensure optimum process in place to meet customer specifications whilst maximizing production, • Review amendments to standards and ensure compliance with accreditation bodies, • Support introduction of new equipment on site and validation processes to meet safety and customer expectations, • Take on other projects and responsibilities as required., • Contribute ideas and participate in ongoing business improvement initiatives to reduce overall operating costs, improve margin, and provide input into the strategy and operations of the site Other: • Produce data and present reports for site, customers and corporate as required, • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements to improve quality and safety and work with colleagues to implement these, • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies, • Deliver GMP, Quality and FSC training to all employees as required, • Take on other projects and responsibilities as required Knowledge, Skills, Experience • Minimum 5 years’ experience in a Quality role at a senior or management level, • Working and audit knowledge relevant accredited standards, • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines, • Demonstrable experience of leading change and implementing continuous improvement processes., • Supervisory experience, • Demonstrable experience of validating new equipment and processes, • Knowledge of Good Manufacturing Practices (GMP), • Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique, • Root cause analysis and problem-solving techniques, • Customer relations skills, • Skilled in information handling, analysis, and presentation, • Competent in using Microsoft Office packages

Sales Manager / Customer Relationship Manager (CRM) Hallmark Luxury Care Homes, Banstead (Circa 90 bed Care Home) England, United Kingdom (On-site) Hallmark Care Homes is a family-run provider of luxury care homes across the UK. We understand the importance of nurturing relationships and all of our care is person centred around family values . We have 22 luxury care homes across England and Wales and growing organically. Customer Relationship Manager ( Sales Manager) • Engaging with prospective new Residents and/or family members, ensuring we are sharing knowledge and matching the most suitable service offerings., • Working with existing Residential agreements, ensuring the offering remains in line with and exceeds expectations., • Engaging with new leads and enquiries, providing a warm and engaging response in a timely and professional manner., • Working closely with the Central Support Marketing team, ensuring you represent the Brand and use the tools and assets available and in line with the Corporate marketing strategy., • Work towards ensuring the home has full occupancy, working against monthly targets to ensure the home is on track to being full., • Generating referrals and interest in the local community, increasing brand awareness to potential new audiences around the luxury offering, • Working collaboratively as part of the Homes leadership team. What we need from you • Experience of working in a B2C sales environment., • A warm, engaging and empathetic approach to sales in a high end / luxury service environment., • Flexibility - We do host open evenings or weekends and or social events outside of work hours, we would want the right person to be autonomous for owning their role., • A genuine reason or passion for wanting to work in the Care Home industry and the amazing family culture that brings. Hallmark Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team email to

Job Description – Health and Safety Officer Who are we? Stern Energy operates ground-mounted photovoltaic systems with a current capacity of 400 MW in the UK. We are among the largest operators in Europe with activities in 5 countries and over 1.6 GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion for building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Reviewing and managing risk assessments, method statements and permits to work., • Evaluate and update existing health and safety procedures to align with new legislation or policy changes., • Provide guidance, support, technical information and assistance to subcontractors who work on our sites., • Collaborate with departments and the Head of Health and Safety to develop and implement effective, best-practice safety systems., • Supporting accident/incident investigations and Root Cause Analysis (RCA) of near misses and incidents to ensure safe working procedures are being followed in respect to company policy and UK legislation and regulations., • Perform regular site inspections/audits and prepare detailed reports for the Head of Health and Safety. Skills and Qualifications • Strong experience working in a Health and Safetyenvironment., • Highly organised with the ability to prioritise multiple demands., • Experience or an understanding of the electrical or solar PV sector would be of benefit, but is not essential., • Knowledge of UK health and safety standards and legislation., • Strong interpersonal and communication skills., • Relevant certifications (e.g., NEBOSH, IOSH) are a strong advantage., • Experience with ISO 45001 would be of benefit., • Ability to work independently and collaboratively in a hybrid work environment., • Proficiency in English. A great benefits package to include: • Employee Assistance Programme: 3rd party support for help when you need it, • Pension scheme, • Bonus programme, • Company sick pay, • Inflation support scheme, • Team building day., • Great company culture and regular events, • Wellness Wednesday for 30 minutes every week for mindfulness on top of lunch break, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • Laptop, • 25 days of annual leave plus Bank holidays At Stern Energy, we are deeply committed to promoting equality and inclusion, and we celebrate the diversity of our team—both those who are with us today and those who will join us in the future. We encourage applications from individuals of all backgrounds, regardless of gender, gender identity, national origin, religion, social, cultural, or ethnic background, sex, sexual orientation, age, disability, pregnancy, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on business needs, job requirements, and qualifications. We strive to be an equal opportunity employer, fostering an inclusive environment where everyone is respected and free from discrimination or harassment.

Job Title: Business Development Manager - Buy to Let (BTL) Location: Harrow (Fully Office-Based) Salary: £65,000 per annum Department: Originations Reports To: Head of Intermediary Relations Division: Buy to Let (BTL) About the Role We are seeking a highly driven and experienced Business Development Manager to join our BTL Originations team at our Harrow office. In this fully office-based role, you will play a key part in sourcing and developing new Buy to Let mortgage business through broker relationships and strategic networking. This is an exciting opportunity to be part of a fast-growing team within a dynamic financial institution, offering a competitive salary and the chance to make a real impact on business growth. Key Responsibilities Actively generate new BTL mortgage business in line with Bank targets. Build and maintain strong relationships with brokers and intermediaries. Promote Bank products, ensuring brokers understand lending criteria and product benefits. Act as a key account manager for assigned brokers or networks. Attend business meetings, events, and networking opportunities (including some outside of normal working hours) to drive business growth and increase brand awareness. Manage a pipeline of business, diarise leads and follow up effectively. Support brokers with the application process to ensure quality business is submitted. Introduce new brokers and networks to the Bank to increase market share. Ensure compliance with Bank policies and relevant regulatory guidelines. Prepare reporting, communication, and administrative updates as required. Deliver a superior customer experience, encouraging repeat business. Key Skills & Competencies Proven track record in business development and relationship management within the mortgage or BTL sector. Strong understanding of BTL lending products and the wider mortgage marketplace. Comfortable with targets and experienced in exceeding them. Excellent interpersonal and communication skills. Self-starter with the ability to work independently and take initiative. Professional, strategic thinker with strong sales and negotiation skills. Familiarity with regulatory guidelines (FCA, AML, etc.). Collaborative mindset with ability to work cross-functionally with underwriting, credit, and intermediary teams. Who You Are You are a confident and proactive sales professional who thrives in a target-driven environment. You understand the BTL mortgage market and have existing relationships with brokers and networks. You're motivated by success, take pride in delivering exceptional service, and are ready to be the face of the Bank in a competitive space. What We Offer £65,000 annual salary Full-time, permanent role Office-based in Harrow (Monday to Friday) Opportunity to grow and shape the BTL lending proposition of the Bank Work within a supportive and ambitious team environment How to Apply If you're ready to take your career in BTL lending to the next level, we'd love to hear from you. Click Apply Now TPBN1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within ourdeveloper services team. Our developer services team connects water and wastewater services, installs lateral drains, and enables new developments access to vital water and wastewater services. What will you be doing? As our new Commercial Manager, youll be at the heart of our contract delivery strategy. Your role is essential in ensuring that our commercial practices not only meet contractual obligations but also drive internal performance. Youll begin by working closely with the operational team to embed robust processes that align with the Commercial Directors vision. A key part of your success will be building strong, transparent relationships with our clients, ensuring that commercial decisions are made collaboratively and with integrity. Youll guide the team on cost and value reporting, help manage WIP effectively, and ensure our forecasts are accurate and actionable. Your reports will inform strategic decisions, so clarity and insight are key. Youll also play a vital role in procurement, governance, and risk management, ensuring that every commercial decision supports our long-term goals. Whether its resolving disputes, supporting bids, or managing contract changes, your expertise will be crucial. What youll bring You'll Lead, support and encourage the commercial staff with their duties (training, mentoring and appraisal) You'll Develop an environment where Commercial and Project Management staffshare ideas and best practice Monitor and support commercial staff through agreeing and regularly reviewing personal objectives You'll Facilitate coaching/training to develop staff and ensure that Roles and Responsibilities for their commercial team members are understood and met. Key Responsibilities Project & Commercial Management Lead commercial delivery across projects, ensuring profitability, compliance, and risk management. Manage cash flow, valuations, final accounts, and recovery of outstanding monies. Allocate and oversee commercial resources, ensuring accurate reporting and adherence to contractual procedures. Internal Reporting Prepare monthly cost/value reports, margin analysis, and accurate forecasts. Maintain change control, reserves, and disallowed cost registers at project level. Client Requirements Ensure timely submissions of forecasts, EES data, and final accounts. Align forecasting with project reports and programmes. Subcontract Management Manage procurement strategy and subcontractor performance reviews. Ensure compliance with governance, templates, and delegated authorities. Oversee subcontractor approvals, orders, and payments. Client Relations Build and maintain strong relationships with the client and internal teams. Drive customer satisfaction and enhance client perception. Quality Implement and comply with quality, safety, and environmental policies. Ensure adherence to company processes and standards. What Were Looking For Excellent communication, negotiation, and presentation skills. Strong knowledge of NEC contracts and utilities sector service delivery. Ability to plan ahead, influence change, and identify improvement opportunities. Client-focused approach with experience building senior-level relationships. Relevant degree or equivalent experience. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributorypension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care for youand your family Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25days annual leave plus bank holidays Recommend a friend Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW TPBN1_UKTJ

Labor Relations Manager, Global Corporate Employee Relations (GCER). Are you ready to shape the future of labor relations at scale in one of the world's most customer-obsessed companies? Amazon's Global Corporate Employee Relations (GCER) team seeks an experienced labor relations leader to drive our

As a Customer Relations Manager in our care home, you will play a crucial role in ensuring exceptional customer satisfaction and building strong relationships with residents and their families. At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driv

As a Customer Relations Manager in our care home, you will play a crucial role in ensuring exceptional customer satisfaction and building strong relationships with residents and their families. This role involves a blend of customer service, sales, and relationship management to deliver an outstandi

A care home provider is seeking a Customer Relations Manager in Whiteley Village to improve resident satisfaction and engagement. This role involves building relationships with residents and families, managing the admission process, and supporting marketing efforts.

A care home provider is seeking a Customer Relations Manager in Whiteley Village to enhance resident satisfaction and engagement. Join a dedicated team committed to maintaining high standards of care and satisfaction for residents.

A prominent banking institution located in Croydon is seeking a Retail Branch Manager I to oversee sales growth, customer relations, and community engagement.

Senior Employee Relations Manager needed in Kingston Paying £291 per day ref 1543775. We are seeking a dynamic and experienced Senior Employee Relations Manager to lead our ER team and deliver a high-quality, customer-focused service. Provide expert advice to managers and senior leaders on ER matte

A leading healthcare service provider in Walton-on-Thames seeks a Customer Relations Manager to enhance resident satisfaction through strong relationship building and effective communication.

The Sales Manager supports the store's management team by implementing the appropriate field action plans in order to achieve the objectives.He/she is the reference point for sales and customer relations within the boutique and supports the team in order to bring the Balmain Signature to life.He/she

A global leader in Customer Data Science is looking for a Senior Manager, Employee Relations to join their People team in England. This pivotal role involves leading the Employee Relations Centre of Excellence, managing complex workplace issues, and developing strategies that align with company goal

Customer Relations Manager – Dual Site. To become our Dual Site Customer Relations Manager in Hertfordshire, please submit your application through our career portal. Experience in sales, customer service or family liaison roles; care sector experience is advantageous.

Working alongside the marketing team and Sales Manager, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. The ideal Customer Relations Manager will excel in establishing and nurturing valuable relationships, not only with our re

Dual Site Customer Relations Manager. Apply today to become our Dual Site Customer Relations Manager in Hertfordshire. Are you a personable, high‑energy professional with a talent for building relationships? Do you enjoy helping people make important decisions while providing reassurance, clarity,

Apply today to become our Dual Site Customer Relations Manager in Hertfordshire. Dual Site Customer Relations Manager | Hertfordshire | 40 hours per week | £36,000 per annum + bonus. We’re looking for a Dual Site Customer Relations Manager to cover two care homes in Hertfordshire : White House in

Celsius Graduate Recruitment are currently recruiting for a number of Graduate Customer Relationship Managers for our client at their Head Office in Fleet Street, Central London. As a Graduate Customer Relations Manager, you will undergo extensive training in the specialism that you are most suited

The Customer Relations Manager acts as the key point of contact for customers as they move through the Taylor Wimpey Customer Journey from the point they are introduced to their finished home prior to legal completion until they have settled into their new home (typically 8-weeks). Customer Relation

At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. We’re seeking a Customer Relations Manager to help us achieve our goals.

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As app

Work closely with the Assistant Manager in building further upon good working relations with ‘approved contractors’ and meet with new companies to expand the approved panel. The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 indivi

Full-time Team Leader vacancy at GAIL's - Kew.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.

Join Us as a Care Team Leader – Inspire the Next Generation of Support Workers.Location: Muswell Hill, North London.Monday to Sunday – working alternate weekends.At Lifeways, we believe in creating a workplace where you feel valued, supported, and empowered to make a real impact.As a Care Team L

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As app

Ready to Change Lives—Including Your Own?.Join Lifeways and become part of something truly meaningful.We are proud to be the UK’s largest supported living provider, helping people with autism, learning difficulties, acquired brain injury and complex needs live more independent, fulfilling lives.

Various contracted hour shifts available (to suit your lifestyle).Flexible Additional Holiday Purchase Scheme.Full induction programme to Care Certificate Standards.Dedicated learning & development programmes.We offer Apprenticeships to those with less experience looking to join the Care Sector.

Support Worker – Lifeways Group .Day shifts across Monday-Sunday, between 7am – 10pm, working alternate weekendsWaking Night shifts across Monday-Sunday, between 10pm - 7am, working alternate weekends.Are you looking for a career where you can make a real impact in your commu

Build and maintain relationships with external stakeholders. Proven ability to manage and mentor teams will be pivotal, as will strong stakeholder relationship management experience. Finance Manager – Near Ilford with extensive hybrid working options - £competitive + excellent benefits.

Location - Three Lanterns Leicester Square .Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embr

To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations. Work closely with the events supervisor and line manager, listening and align with the event vision and organizational standards. Excellent customer service skills.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Assist in food preparation and collaborate with the Kitchen Manager. Oversee and supervise the kitchen team in the absence of the Kitchen Manager.

Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently. Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.