Customer relations manager jobs in NorthwoodCreate job alerts

Our clients are expanding their commercial team out of their Watford office. They are looking for a Quantity Surveyor who can share in this growth ethos. Honesty, integrity and teamwork will be at the heart of what they do. • Ideally they are looking for Quantity Surveyor with experience dealing and working with direct labour teams of people , time sheets etc ., • They are looking for an enthusiastic, people focused and entrepreneurial Quantity Surveyor to join their dedicated commercial and operational team, who specialise in Painting and Decorating and associated planned refurbishment works to the public, private, residential and educational sector ., • Be part of the company profit share scheme (14% of base salary achieved last year), • Private mileage scheme and a fuel card, • Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme., • Life, Medical and Permanent Health Insurance, • Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year., • Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice., • Annual pay reviews, • Enhanced maternity/ paternity pay., • Training and development opportunities As a Quantity Surveyor , you will actively tender, estimate and measure onsite and also liaise with direct labour at the client . We can offer a variety of works including established frameworks and core contracts with prestigious clients within the public, and residential sector as well as our services covering into the retirement living, commercial and education sectors too. Specifically, you will: • Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks., • Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset., • Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible., • Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always., • You will be inquisitive, organised, and honest as well as being a genuine ‘people person’ who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real ‘working together’ environment, whilst building valued long-term relationships., • Proven experience in a similar estimating and surveying role. Experience of the commercial management of projects from tender and estimation stages through to final account., • Experience of successfully managing a value of works up to £3 million annually., • Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach.

As part of the Employee Relations team, the Employee Relations Manager – Policy & Compliance supports the delivery of TJX Europe’s policy and compliance strategy. The role will support on policy and compliance related changes arising from the Employment Rights Act 2025, ensuring these are effectively embedded across our policies and processes. Working closely with the Policy and Compliance team, the role ensures consistent application of policies and supports ongoing compliance across TJX Europe. Policy development • Support the delivery of the policy strategy across Europe including project management activities, supporting implementation, working with key stakeholders and managing communication cascade, • Conduct research and benchmarking across Europe to inform policy roadmap and ensure alignment with best practice, • Ensure all policies and any associated forms and letters are kept up to date with current legislation and company standards, • Maintain policy templates to ensure they remain clear, accessible and consistent in tone, • Work with our external partner to ensure consistent formatting and quality control across our suite of policies, • Deliver upskills to our HR Business Partners and HR Service Centre on any policy updates or new policy launches, • Support the development and delivery of manager tools and training related to policy and compliance., • Partner with the inclusion & diversity team to ensure policies are inclusive and reflect best practice Compliance activity • Implement HR compliance activities and support compliance projects as directed by the Senior Manager., • Support immigration compliance processes in partnership with Compliance Manager, ensuring right to work guidance and sponsorship procedures are up to date and communicated effectively., • Assist with preparations for external audits (e.g., Home Office) and maintain accurate compliance records. Teamwork & collaboration • As part of the ER COE, become a trusted partner in the development and delivery of effective policy and compliance solutions., • Work collaboratively with the team to deliver policy and compliance objectives., • Participate in team meetings and contribute to continuous improvement of ER processes. Governance and continuous improvement • Maintain up-to-date knowledge of relevant legislation and compliance requirements., • Support the monitoring and reporting of compliance and policy metrics Key Skills, Knowledge & Experience • Significant UK Employee Relations experience, ideally in a retail or customer-facing environment., • Experience writing and updating policies and accompanying letters and forms., • Strong organizational and communication skills., • Ability to work collaboratively and build relationships across teams., • Detail-oriented, proactive, and able to manage multiple priorities., • Comfortable working in a fast-paced environment and adapting to change, • You must have the legal right to work in the country you are applying to.

Marketing Manager Required Key Responsibilities Strategic Ownership Execute marketing strategy alongside the Product department to align with company goals. Assist in forecasting and managing revenue targets across marketing Manage the marketing budget to ensure efficient allocation and strong ROI. Identify and support delivery of new or expanded revenue opportunities. Present key performance data to the Senior Management Team (SMT), including lead volumes and campaign metrics, to support strategic decision-making and business planning ensuring marketing activity is delivered on time, within budget. Identify key areas for growth and expansion Creative and Brand Positioning Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty. Create compelling, on-brand content and visuals that improve engagement across digital and offline channels. Translate insights into standout creative concepts and high-quality assets (copy, visuals, video) that strengthen brand distinctiveness and improve engagement Ensuring all creative assets are cohesive, high-quality, and aligned to brand guidelines Oversee PR and brand storytelling (media relations, press releases, press trips) to amplify reach and credibility Work with the Digital Marketing Manager to ensure alignment across all media and offline marketing. Monitor competitor activity and market trends to inform commercial strategy. Partnerships & External Relations Build and manage Coop Partnership strategies with tourist boards, cruise lines, and other strategic partners. Support commercial negotiations with suppliers and external partners. Manage agencies and retainer partners to ensure commercial value and alignment. Performance & Data-Driven Decision Making Use customer and campaign data to refine messaging, product positioning, and performance. Track and report on campaign and product performance, optimising strategies based on insights. Conduct strategic marketing and product analysis to guide commercial decisions. Optimise acquisition funnels, landing pages, and email journeys to maximise ROI. Team Leadership & Development Lead, mentor, and support a small marketing team Strategic and People lead for the Product departmentOversee the department's direction, look after the team's culture and wellbeing and being the senior reporting contact for the department -Work closely and cohesively with the Product department to make informed decisions Set clear objectives, provide support, and promote a culture of creativity, innovation, and commercial focus. Align team objectives with business goals and ensure high performance across all commercial functions. About You Proven experience in a commercial or marketing management role within the travel industry. Strong creative flair Hands-on marketing experience across digital and offline channels, with a focus on performance and ROI. Excellent communication and negotiation skills, with confidence in representing the business externally. Experience leading and developing small teams. Strong analytical skills, with the ability to interpret data and make commercially sound decisions. Understanding of product development, contracting, and supplier negotiation. Bring experience or a strong understanding of the Latin American tourism sector.interested please apply here or email (url removed)

Field Service Engineer Location: Denham, UK (with global travel) The Mission: Saving Lives by Design At Martin-Baker , we dont just engineer aerospace components; we build the ultimate insurance policy for pilots. To date, our ejection and crashworthy seats have saved over 7,805 lives . We are looking for a skilled Field Service Engineer to join our Product and Engineering Support team. This isnt a desk jobyoull be the face of Martin-Baker on the hangar floor, providing world-class technical support to military and civil aviation customers across the globe. The Role You will be responsible for the maintenance, repair, and trial installation of ejection seats and aircraft canopy systems. Whether you are working on the cutting-edge F-35 program or retrofitting legacy platforms, your hands-on expertise ensures our life-saving equipment performs perfectly every time. Key Responsibilities: Global Support: Travel internationally for deployments ranging from one to several weeks. Technical Mastery: Perform hands-on repairs and maintenance on ejection seats and explosive canopy cords. Trial Installations (TIs): Collaborate with Design Engineers and Human Factors specialists to retrofit seats into aircraft. Customer Liaison: Manage high-pressure on-site interactions, providing technical solutions and managing expectations for military and civil clients. Precision: Maintain strict tool control and follow complex engineering drawings and technical manuals. The Ideal Candidate: You are a disciplined technician who thrives in autonomous, high-stakes environments. You take pride in your "hand skills" and have the diplomatic touch needed to handle complex customer relations. Must-Haves: Experience: Proven background in the Aerospace or Aeronautical industry. Education: HNC, BTEC, or NVQ Level 3/4 in Mechanical or Aerospace Engineering. Technical Aptitude: Exceptional mechanical "hand skills" and the ability to interpret complex engineering documentation. Mindset: A willingness to travel extensively and work independently after training. Communication: Professionalism to manage difficult customer interactions on-site. Nice-to-Haves: Military background (specifically RAF Armament trade or similar). Direct experience with ejection seat maintenance or canopy fitting. Experience in helicopter or aircraft line maintenance. Why Martin-Baker? Work-Life Balance: Finish at midday every Friday . Financial Security: A 9% non-contributory pension and 4x Life Assurance. Growth: A personalised training and development plan to help you master our specialised technology. Lifestyle: 25 days holiday (plus bank holidays), option to buy more, Healthcare Cash Plan, and nursery benefits. Impact: The unique pride of knowing your work directly contributes to saving lives. Your Interview Journey Initial Telephone interview • a detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin-Baker. First Stage (Teams): structured 1st stage interview with the hiring manager for a detailed discussion to explore your work experience and delve into Martin-Bakers operations, focusing on the specifics of the role. Final Stage (Face-to-Face): A site visit and interview including a practical demonstration of your mechanical skills. Ready to take your engineering career global? Apply today. This role is subject to UK Government BPSS security clearance. Applicants must have the existing right to work in the UK and be currently residing in the UK Hit Apply Now, TPBN1_UKTJ

Learning & Development Coordinator (9-Month FTC) Immediate Start Required We're partnering with a well-established organisation based in Watford to recruit a highly organised and customer-focused Learning & Development Coordinator for a 9-month fixed-term contract. This is a fast-paced, hands-on role supporting the delivery of learning initiatives across a large and diverse workforce. This opportunity would suit someone who enjoys working at the heart of L&D operations, thrives in a structured environment, and takes pride in delivering a seamless experience for internal stakeholders. The Role Acting as a key point of contact for all learning-related queries, you'll play a central role in ensuring the smooth coordination and administration of training activity across the business. You'll be responsible for: Managing incoming L&D queries through an internal system, providing timely and professional support to employees and managers Coordinating end-to-end training logistics, including scheduling, bookings, materials, and supplier liaison Supporting the use of digital learning platforms and encouraging employee engagement with self-service tools Maintaining accurate training records, including attendance tracking and certification management Working closely with internal teams to support purchasing processes, including raising orders and processing invoices Building effective working relationships with external training providers and accreditation bodies Ensuring data accuracy across L&D systems and contributing to regular reportingAbout You You'll bring previous experience in a learning, HR, or training administration role, with a strong focus on customer service and process delivery. We're looking for someone who: Is confident using Microsoft Office and comfortable working across multiple systems Has excellent attention to detail and a commitment to data accuracy Can manage competing priorities and meet deadlines in a structured environment Is proactive, organised, and able to work both independently and as part of a team Communicates clearly and builds positive working relationships at all levelsWhat You Need to Know 9-month fixed-term contract Immediate availability is essential Hybrid/office-based working (depending on business needs) Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition

As a Graduate Customer Relations Manager, you will undergo extensive training in the specialism that you are most suited to. Celsius Graduate Recruitment are currently recruiting for a number of Graduate Customer Relationship Managers for our client at their Head Office in Fleet Street, Central Lond

In this role, the Peripatetic Customer Relations Manager will work closely with home managers and regional managers to support allocated homes by leading on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, t

Construction Project Manager & Customer Relations Specialist. Excellent customer relations skills with the ability to handle inquiries and concerns professionally. Maintain strong relationships with clients, ensuring satisfaction and repeat business.

Build strong relationships with your customers so they feel comfortable contacting you and providing honest feedback, so we can continuously improve our service. Delivering a great customer experience is at the heart of what we do – and we’d like you to shape how we do it. You’ll play a key ro

A leading care home provider is seeking a Customer Relationship Manager to enhance occupancy through effective sales and marketing strategies.

Oversee and coordinate business development activities, systematically identifying customers for ship management business. Know Your Customer (KYC) Compliance. Supervise the updating of the PAL CRM system, ensuring effective management of sales and client relations, and enabling transparent, accessi

We are seeking an ambitious Project Manager to join our Programme Management Unit. You will be self-motivated with the ability to work to strict deadlines whilst developing effective working relationships. In addition, you will have a customer-focused, innovative, flexible approach to work.

A job that feels like it matters because it does.You’re showing up for someone who needs support, encouragement or a bit of routine.Whether it’s helping with everyday tasks, listening when things feel overwhelming, or simply being a calm presence your work makes a real difference.You’ll help p

You'll thrive on ensuring top notch customer service, ensuring our members have everything they need and that enquiries are dealt with effectively. You love a chat, and you understand what makes a great customer experience, so you'll get to know our members, and ensure they make the most of what Vil

Reed Further Education are working on a role that you, or someone you know may be interested in.If you are looking for work, read on to find out how to join the UK’s leading FE recruiter with additional benefits, offers and.Reed Further Education are a leading recruitment agency working with colle

Strong communication and relationship-building skills. Strong relationships with schools across.

Reed Further Education are working on a role that you, or someone you know may be interested in.If you are looking for work, read on to find out how to join the UK’s leading FE recruiter with additional benefits, offers and.Reed Further Education are a leading recruitment agency working with colle

An OFSTED "Good" rated primary school in Batley require a Behaviour and Social Inclusion Worker to start as soon as possible This is a rare opportunity to work with children who may have strugglewith SEMH and the role will be centred around the well-being and development of primary-aged children.The

Part-time / Full-time, Temporary.From £35 per hour (inclusive of holiday pay).Communication Support Worker (CSW).Deaf and hard-of-hearing learners.The ideal candidate will be confident using British Sign Language (BSL), committed to inclusive education, and able to work collaboratively with teachin

Job Title: Support Worker / Teaching Assistant.St Albans (Various sites available).Full-time and Part-time roles available.We are seeking a compassionate and dedicated Support Worker / Teaching Assistant to join a large college we support in St Albans.In this role, you will support students with div

Reed Further Education are working on a role that you, or someone you know may be interested in.If you are looking for work, read on to find out how to join the UK’s leading FE recruiter with additional benefits, offers and.Reed Further Education are a leading recruitment agency working with colle

School Support Worker - SEN School - Kempston.Join a welcoming SEN specialist school in Kempston as a School Support Worker and gain valuable experience supporting students with SEMH, Autism, and ADHD.This role is perfect for anyone aspiring to careers in clinical psychology, counselling, social wor

Reed Further Education are working on a role that you, or someone you know may be interested in.If you are looking for work, read on to find out how to join the UK’s leading FE recruiter with additional benefits, offers and.Reed Further Education are a leading recruitment agency working with colle

Requirements for Small Works Manager (Install Manager/ Project Manager). Contact us - if you are a Fire Alarm Install Manager, Small works Manager or Project Manager in Kent area. Benefits for Small Works Project Manager/ Small Works Installation Manager.

Responsibilities include building trusting relationships, supporting a range of activities, ensuring physical well-being, and addressing frustrations.

Reed Further Education are working on a role that you, or someone you know may be interested in.If you are looking for work, read on to find out how to join the UK’s leading FE recruiter with additional benefits, offers and.Reed Further Education are a leading recruitment agency working with colle

Build positive and professional relationships with children and young people.

Reed Further Education are working on a role that you, or someone you know may be interested in.If you are looking for work, read on to find out how to join the UK’s leading FE recruiter with additional benefits, offers and.Reed Further Education are a leading recruitment agency working with colle

Assisting our Project Manager and Registered manager in ensuring all residents receive the highest quality and care and support. As Senior Support Worker, you will work alongside the Project Manager to assist with the coordination and delivery of high quality outcome-focussed, person centred support

A manager who trusts you to get the job done—no micro-management.

Build strong, trusting relationships with customers and partner agencies. Strong communication skills and the ability to build effective relationships.

We're looking for a Technical Project Manager who can take full ownership, lead teams, and ensure seamless project delivery. Technical Project Manager - Lighting / Audio.

As part of this programme, they are seeking an Oracle Project Manager to oversee the technical delivery of integrations between legacy systems and Oracle ERP. We are looking for a tech-savvy Oracle Project Manager to focus on the end-to-end delivery of Oracle ERP integrations, covering build, unit /

Our client, a Greater Manchester council is seeking a Children’s Social Worker to join their Support and Protection Team.Fantastic payrate of £35 per hour!.Are you a Children's Social Worker, passionate about making a difference in your community? Do not miss out on this fantastic opportunity!.Re

Identifying opportunities within established customers. Are comfortable managing their own territory, pipeline and customers. Area Sales & Key Account Manager - Pumps - The North.

We are looking for an experienced and motivated Geotechnical Project Manager to join a growing engineering consultancy based in Essex. As Geotechnical Project Manager, you will manage a variety of ground investigation projects across residential, commercial, infrastructure and industrial sectors. Yo

Building relationships with the children/young people and providing them with high levels of care and support. Maintaining professional relationships with clients, family and external healthcare professionals, and adhering to company policies and procedures.

Fire & Security Project Manager – Leicester / East Midlands. Pertemps is currently working with a well-established Fire & Security contractor who is looking to appoint a Fire & Security Project Manager to join their growing team. This is a great opportunity for an experienced Project M

Project Manager (Structures / Rope Access). Are you a Project Engineer or Manager, with experience in civil engineering or construction, looking to accelerate your career with a market-leading consultancy, which will provide you with a plethora of company benefits and progression into a Senior role?

We are seeking an experienced and reliable.Marske Hall, a 17th-century Manor House, stands proudly in the beautiful village of Marske-By-The-Sea, Redcar.Close to the local promenade and beaches and with extensive gardens, Marske Hall has been purposely adapted to ensure the people we support can liv

Support2Independence About Us:.We are a people centred service for adults with learning and physical disabilities.Our supported living schemes encourage independence and assist individuals in living positive and meaningful lives as part of the community.We work to

Industry Sector: Plumbing Contractors, Plumbing Installers, Regional Developers, Housebuilders, Under Floor Heating, UFH Components and Plumbing & Heating Products, Project Manager, HVAC. The role of the Project Manager - Plumbing & Heating will involve:. Project Manager role dealing with th

Due to this they are now looking for a Junior Project Manager to join their expert team.

As a reactive Manager, you will report directly to the Senior Building Manager and take full responsibility for the leadership and successful delivery of multiple reactive and small works projects. We are recruiting for a Reactive & Small works Project Manager to join our client. Minimum 3 years

Night Support Worker - Young People's Supported Housing.Bournemouth, Christchurch & Poole.Waking night shifts, 9:30pm-9am.Supported Housing / Youth Services / Homelessness / Safeguarding.Night Support Worker, Waking Night, Supported Housing, Young People Support, Housing Assistant, Youth Homeles

Maintain professional boundaries while building positive working relationships.

We are seeking calm, resourceful individuals who are highly motivated, hardworking and keen to support older people living in Harrow, in a proactive and holistic manner.As a Relief Extra Care Support Worker, you will have well-honed skills in positive communication and engagement, you will also demo