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  • Sales Assistant
    Sales Assistant
    6 days ago
    Full-time
    Denham

    Sales Assistant Duties: • Provide excellent customer service by answering queries over the phone and sales counter, processing orders, and offering product recommendations., • Advise customers on building materials and products, ensuring a positive experience., • Engage in daily cold calling, following up with accounts or prospective clients to secure potential orders. Prepare quotations based on customer requirements and work to convert leads into confirmed orders., • Process sales orders, handle cash/card transactions, and manage till operations accurately., • Serve customers who come to collect their orders, ensuring timely and accurate order fulfilment., • Assist with stock control and inventory management at the counter, ensuring proper product display and restocking., • Meet sales targets by promoting additional products and services., • Ensure compliance with health and safety procedures at the counter., • Oversee daily yard operations, ensuring proper storage and organization of materials., • Help yard staff to ensure efficient and safe operations., • Maintain accurate stock records and oversee the correct loading and unloading of materials., • Help in the preparation and loading of customer orders, ensuring timely dispatch., • Check Lorries/Tippers: Inspect lorries/tippers before departure to ensure they are loaded correctly, safely, and comply with delivery documentation, ensuring secure and safe transport., • Resolve Discrepancies: Address and resolve any discrepancies related to deliveries, both before and after they have been dispatched, ensuring the correct items are delivered and any issues are handled promptly., • Look After Shop Area: Oversee and maintain the shop area by shelving and organizing products when deliveries arrive, ensuring the shop is neat and products are properly displayed for customers.

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  • Clinic coordinator
    Clinic coordinator
    15 days ago
    £13 hourly
    Part-time
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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  • Beauty Therapist
    Beauty Therapist
    18 days ago
    £14.5 hourly
    Part-time
    Elstree

    Job Summary We are currently looking for a skilled and enthusiastic therapist to join our team and provide our clients with a great experience. You will be responsible for all aspects of the service, including customer service, product knowledge, and the overall customer experience. As a beauty therapist , your goal will be to achieve results with your clients through effective assessment and tailored treatment. Your success will contribute to the company growth and reputation, while simultaneously developing your personal skills as an expert therapist. The ideal candidate will be friendly, passionate, very organized and detail oriented. You should be able to multitask in a fast-paced environment while maitaining customer service and satisfaction. Primary role: Provide a wide range of services to clients, including Hydra Facial, Chemical Peels, Microneedling, Body Contouring, Radio Frequency, Circadia and LED facials. Provide consultations, advise clients on treatments and skin care products most suited to their personal needs and book them in. Ensure the cleanliness, hygiene, and sterilization of all equipment, tools, and treatment room in compliance with health and safety standards. Focused on developing a regular clientele through the building of your profile and recommendations. Maintain accurate clients records, including treatment plans, products usage and progress notes. Work as part of a team to maintain exceptional company standards. A positive attitude, inspiring all team members to maintain high standars and maximise revenues by doing so yourself. Person Specification: To be considered for this role, you must have an Level3/4 or other relevant certifications. Proven experience in performing skin treatments, with a solid track record delivering safe and effective results. In-depth knowledge of various skin types and hair colours. Minimum 1 year clinic experience in a similar fast-paced aesthetic clinic. Please submit your application as soon as possible as we may close this vacancy once sufficient applications are received. We look forward to hearing from you. Job Type: Part-time Additional pay: Performance bonus Tips Schedule: 10 hour shift 8 hour shift Weekend availability

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