Trabajos performance coach en Reino Unido

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

Are you passionate about delivering exceptional guest experiences in a luxurious setting? Firmdale Hotels, renowned for its unique blend of luxury, comfort, and impeccable service, is looking for a dynamic Reservations Manager to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of award-winning boutique hotels in London and New York, celebrated for our beautifully designed interiors, distinctive style, and commitment to excellence. Our hotels offer a unique and personal touch, ensuring that every guest enjoys a memorable stay. As the Reservations Manager, you will play a crucial role in overseeing the daily operations of our reservations department. Reporting directly to the Deputy and General Manager, you will ensure that all reservation enquiries are handled efficiently and that our guests' needs are met with the highest standards of service. Responsibilities: • Run the daily operations of the reservations department, managing all incoming reservation enquiries., • Ensure that every interaction with guests, travel agents, and colleagues reflects our commitment to exceptional service., • Manage the financial aspects of the department, including budgets and forecasting, to meet our business objectives., • Produce weekly and monthly departmental reports for the General Manager, providing insights and updates on performance., • Build and maintain strong relationships with travel agents, clients, and guests to foster loyalty and repeat business., • Uphold Firmdale's high standards in every aspect of your work, from handling complaints to conducting Duty Manager shifts. What you Need: • Previous experience as a Reservations Manager or Supervisor in a high-end hotel operation is essential., • Familiarity with the Opera system is required., • A strong understanding of all Front Office operations is crucial., • Exceptional communication and customer service skills are a must., • The ability to thrive under pressure and in a busy environment is key., • A deep understanding of current hospitality trends and competitor offerings., • Impeccable organisational skills and attention to detail., • Capable of motivating and training a team, providing solid leadership. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Job Ref: HON1103 Branch: Honi Poke Baker Street Location: Honi Poke Baker Street, London (West) Salary/Benefits: £33,000 – £36,000 per year, depending on experience Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 07/09/2026 Closing date: 19/10/2026 Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful home-made poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for an experienced, passionate General Manager to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for fresh food, hospitality, and creating outstanding customer experiences. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. That's the way we bowl! Key Responsibilities • Lead your store to deliver exceptional standards in service, food quality, and consistency, ensuring every shift reflects the Honi Poke vibe., • Manage day-to-day store operations, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence., • Recruit, train, coach, and develop a high-performing team, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail., • Maintain operational standards, compliance, and store environment, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness., • Enhance the customer experience and brand presence, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership. What We Offer • £33,000 – £36,000 per year, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme: support for your wellbeing, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Who You Are • Experienced in hospitality, fast-casual, or food retail management (restaurant, grab-and-go, café, or takeaway experience ideal), • Hands-on, strategic, and able to lead, inspire, and develop a high-performing team, • A people-focused leader, positive, reliable, and excellent at motivating others, • Passionate about fresh food, operational excellence, and outstanding customer experiences, • Confident managing financial performance, KPIs, and operational compliance in a fast-paced environment Bring your leadership, energy, and passion to Honi Poke and help us become the go-to poke destination while growing your career in hospitality management. Apply today, we can't wait to welcome you to the family!

Pay Rate: £14.50 per hour + bonus of up to £1.25 per hour Salary Equivalent: £33,930 p/a + bonus (based on a 45 hour week) Job Type: Permanent (full-time) * We are looking for an experienced and driven Front of House Supervisor to join atis - someone who doesn't just keep things running, but raises the standard for everyone around them. This is a role for people who take real ownership of their shift, their team, and the guest experience. We are a rapidly growing company with plenty of opportunities for brilliant people to develop and progress into management. atis is embodied by our powerful, healthy food. We prepare our products fresh in house, everyday, but we aren't just product obsessed - we believe the experience has to be as vibrant as the food. So if you share a passion for delivering upbeat, positive and memorable experiences, and have the leadership skills to inspire a team to do the same, we want to hear from you! We're looking for people who want to grow with atis and take on real responsibility. We offer an amazing work culture of kindness and support, with great benefits and perks! * What you'll be doing: • Leading and motivating your team through high-volume service - staying calm, decisive and positive when it counts., • Coaching team members in the moment; spotting gaps, giving feedback, and actively developing people's skills., • Taking full accountability for the shift - standards, pace, guest experience, and operational performance., • Handling customer feedback and on-shift challenges with composure and good judgement., • Communicating clearly and confidently with both your team and with management., • Ensuring food safety, hygiene and atis standards are upheld at all times., • Being the go-to person your team can rely on - leading by example in everything you do., • Supporting the management team with stock taking, stock control and the ordering of stock. * You'll thrive here if you have / are: • Proven experience in a supervisory or leadership role in a fast-paced, high-volume hospitality environment., • Someone who leads by example - rolling up their sleeves while keeping an eye on the bigger picture., • A genuine enjoyment for interacting with people; colleagues and customers. We expect exceptional customer service!, • You bring positive energy - the kind that lifts the room, inspires your team and makes both guests and colleagues feel welcome., • You show up - for your team and your guests, leading from the front and going beyond your job description when it matters., • You obsess over quality - in the guest experience, in your team's output, in the small details others might miss., • You're driven and excited by fast pace and constant movement - we don't sit still. You spot what needs doing and make sure it gets done., • You communicate clearly, openly, directly, and always with kindness. You take accountability and hold your team to the same high standard - we have no time for blame culture., • A natural coach - someone who gets real satisfaction from seeing others improve and succeed., • Composure under pressure and the ability to make quick, confident decisions., • A passion for good, healthy food., • Food safety knowledge and best practices. * What do we offer you? Financial • Generous bonus scheme - up to £1.25 per hour, with additional opportunities at management level., • Free atis meal daily - healthy, filling and delicious., • 50% personal dining discount when you eat at any of our stores, outside of work hours., • 30% friends & family discount at atis., • Pension scheme., • Enhanced parental leave policy. Physical • Gym discounts., • Cycle to Work scheme., • atis football league - all levels welcome! Culture & Belonging • Your birthday off - paid!, • Employee Assistance Programme: 24/7 mental health support and access to free counselling sessions., • Industry leading internal progression rates with clear development plans - we want you to grow into management., • Paid charity days., • Regular staff parties & events. * atis is an equal opportunities employer. We welcome applications from all backgrounds, experiences and communities.

Job Description: At ARRO Coffee, we are seeking an enthusiastic and experienced Team Leader. You will fully support and assist the Store Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive hourly rate: £14.20 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: • Leadership & Team Management:, • Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service, • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. Operational Management: • Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management, • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Team Leader/Supervisor, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Job Description: Salon Manager Company: AeroSpa (Airport Wellness & Beauty)London City Airport Reports to: Director Job Type: Full-time 30-37.5 hours - depening on preference About AeroSpa AeroSpa is a premium spa brand operating across UK airport terminals, offering travellers a moment of calm before they fly. Our services follow the AeroSpa journey — Relax, Refresh, Recover, Continue the Journey — delivered with a level of professionalism and warmth that reflects our brand. Role Purpose The Salon Manager is responsible for the day-to-day running of the salon, ensuring a seamless, high-quality guest experience, a motivated and well-presented team, tightly controlled stock, and strong footfall conversion from the departure lounge. This is a hands-on role: the Manager is expected to work on the treatment floor themselves as well as lead the team. Key Responsibilities Salon Operations • Oversee the day-to-day running of the salon, including rotas, opening/closing procedures, and health & safety compliance, • Ensure the salon consistently meets AeroSpa's brand and service standards, • Manage bookings, walk-ins, and treatment scheduling to maximise chair/table utilisation during peak departure times, • Report performance, incidents, and issues to the Director as required Stock Management • Order, receive, and manage stock levels for retail and treatment products, • Conduct regular stock takes and minimise waste, loss, and overstocking, • Maintain accurate stock records and flag reordering needs in good time, • Ensure products are displayed and rotated in line with brand guidelines Team Leadership & Motivation • Lead, motivate, and coach a team of therapists and front-of-house staff, • Run team briefings and on-the-day guidance to keep the team engaged, especially during high-pressure travel periods, • Foster a positive, professional team culture Promotion • Actively promote AeroSpa services and treatments to passengers in the departure lounge to drive walk-in bookings, • Represent the AeroSpa brand confidently when engaging with passengers and airport stakeholders Treatments • Deliver treatments personally as part of the working week, including:, • Manicures & pedicures / nail services, • Threading, • Massage, • Maintain full competency and up-to-date qualifications across the above treatments, • Uphold hygiene, safety, and hospitality standards on every treatment delivered Skills & Experience Required • Proven experience in a salon/spa management or senior therapist role is preferred, • Qualified and experienced in nail services, threading, and massage is preferred, • Strong leadership and people management skills, • Confident, outgoing communication style — comfortable approaching and engaging passengers, • Ability to work flexibly, including early mornings, evenings, weekends, and bank holidays in line with flight schedules, • NVQ Level 3 (or equivalent) in Beauty Therapy preferred; candidates with a minimum of 3 years' salon experience will also be considered Personal Attributes • Calm under pressure, especially during busy travel periods, • Highly organised with strong attention to detail, • A natural motivator who leads by example, • Sales-driven with a genuine passion for guest experience Salary £35,000 – £40,000 per annum depending on experience

Martha’s is a brand new social salon deigned to be somewhere people genuinely want to spend time. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We are now building our founding team and looking for talented Nail Technicians who want to grow with an exciting new concept from the very beginning. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As a Nail Technician at Martha’s, you will deliver consistently high-quality treatments while creating a warm, attentive and personalised experience for every guest. You will take the time to understand each client’s lifestyle, preferences and nail goals before recommending the most suitable treatment. This position is ideal for someone who is passionate about nail health, beautiful results and providing exceptional service within a modern, luxury environment. Depending on your experience and technical ability, you may perform services including traditional polish, gel manicures and pedicures, builder gel overlays, removals and nail art. Key Responsibilities • Deliver manicures and pedicures to Martha’s treatment protocols and brand standards., • Perform traditional polish, gel polish and builder gel services according to your assessed technical level., • Conduct detailed client consultations covering nail condition, lifestyle, desired results and treatment suitability., • Provide professional treatment and aftercare recommendations., • Create consistently clean, precise and beautifully finished results., • Maintain excellent hygiene, sanitation and infection-control standards., • Prepare, clean and reset treatment stations between every client., • Maintain accurate client records, including relevant allergies, sensitivities and treatment notes., • Identify contraindications, • Build genuine relationships with clients and support client retention., • Deliver a warm and attentive hospitality-led experience throughout each appointment., • Recommend relevant treatments, upgrades, aftercare and retail products without using a pressurised sales approach., • Manage treatment timings while maintaining quality and attention to detail., • Support daily opening, closing and general salon duties, • Participate in training, assessments and ongoing professional development., • Work collaboratively with the wider salon and hospitality team., • Represent Martha’s professionally and contribute positively to the team culture., • Support launch events, member experiences and other brand activities when required. About You We are looking for someone who: • Holds a recognised Level 2 or Level 3 nail qualification, or an equivalent professional qualification., • Has professional salon experience delivering nail treatments., • Demonstrates confident preparation, cuticle work, shaping and polish application., • Has strong knowledge of natural nail health and safe product application., • Understands professional hygiene, sanitation and contraindication procedures., • Takes pride in clean, detailed and consistent work., • Is confident consulting with clients and recommending appropriate services., • Has excellent communication and customer-service skills., • Is warm, polished, dependable and professional., • Can work efficiently without compromising the quality of the treatment., • Is comfortable working within a fast-paced, social and hospitality-led environment., • Is available to work a flexible rota, including evenings, weekends and peak trading periods., • Is excited by the opportunity to join a new business and help shape its culture from launch. Why Join Martha’s • The opportunity to join Martha’s founding team and be a part of something from the beginning., • Competitive hourly pay based on experience and technical level., • A clear technical-level and career-progression structure., • Structured onboarding and practical training., • Continued coaching and professional development., • The opportunity to expand your treatment and nail-art capabilities., • A premium working environment in the heart of King’s Cross., • High-quality professional products, equipment and treatment protocols., • Staff benefits and service discounts., • The opportunity to grow alongside an ambitious new beauty and hospitality brand., • A supportive, collaborative and standards-led working culture. We welcome applications from both experienced Nail Technicians and developing professionals who have strong foundations, exceptional attention to detail and a genuine desire to grow. Join us in creating a new standard for nail care, hospitality and social beauty in London.

Main Duties and Responsibilities • Manage and develop ongoing relationships with key clients and policyholders of Belgravia Indemnity Service, acting as the primary point of contact for policy, renewal, and escalated queries on E ASher Ltd's behalf., • Act as liaison between E A Sher Ltd's administrative/support staff, Belgravia Indemnity Service's insurers and underwriters, and clients to ensure policies, renewals, and claims are administered to the standard and timescale expected., • Lead, supervise, and develop a team of customer relations/client service staff employed by E A Sher Ltd, setting objectives, monitoring performance, and providing coaching and training., • Design and implement customer service policies, standards, and procedures to ensure consistent, professional handling of client queries across phone, email, and in-person channels., • Investigate and resolve escalated client complaints (e.g. relating to policy administration, claims handling, renewals, or service quality) promptly and effectively, identifying root causes and implementing corrective actions to prevent recurrence, in line with FCA complaint-handling requirements applicable to Belgravia Indemnity Service., • Monitor client satisfaction through feedback, surveys, and key performance indicators, and use findings to drive continuous improvement., • Analyse client accounts and policy/renewal data to identify trends, risks, and opportunities for improved retention and growth of the client base., • Liaise closely with E A Sher Ltd's administrative and consultancy teams and Belgravia Indemnity Service's compliance, claims, and underwriting functions to ensure client needs and feedback inform service delivery., • Manage and maintain the CRM system used to support Belgravia Indemnity Service's client base, ensuring data accuracy and effective use of reporting tools., • Prepare regular reports for E A Sher Ltd's senior management on client relations performance, complaint trends, and service levels., • Support policy/account reviews and renewal negotiations with key clients, working to protect and grow account value on behalf of Belgravia Indemnity Service., • Ensure compliance with FCA regulatory requirements, Treating Customers Fairly (TCF) principles, data protection legislation (UK GDPR), and internal policies of both E A Sher Ltd and Belgravia Indemnity Service in all client-facing activity., • Manage departmental budgets and resources as required. Person Specification Essential • Proven experience in a customer relations, account management, or client relationship role, with some experience of managing or supervising staff., • Strong written and verbal communication skills., • Excellent problem-solving skills and the ability to manage escalated or sensitive issues diplomatically., • Proficient in CRM software and Microsoft Office applications., • Strong organisational skills with the ability to manage competing priorities., • Good understanding of customer service best practice and data protection requirements. Desirable • Bachelor's degree in business, Marketing, Communications, or a related field (or equivalent experience)., • Experience within insurance broking, underwriting support, or financial services., • Working knowledge of FCA regulatory requirements for insurance intermediaries, including complaint handling and Treating Customers Fairly (TCF)., • Professional qualifications such as Cert CII (or working towards) are an advantage. Skills • Leadership and team management, • Relationship building and stakeholder management, • Analytical and data-driven decision-making, • Negotiation and conflict resolution, • Attention to detail

Key Responsibilities • Oversee and manage housekeeping operations across 5–8 hotel sites., • Support, manage and work closely with Executive Housekeepers and housekeeping management teams., • Provide strong team leadership, coaching and operational support to housekeeping teams., • Manage recruitment, onboarding and development of housekeeping staff., • Monitor staffing levels and ensure each hotel is appropriately resourced according to business needs., • Build strong working relationships with hotel management, Executive Housekeepers and operational teams., • Monitor performance, identify areas for improvement and implement effective solutions., • Take responsibility for budget control, labor costs and operational efficiency., • Ensure company policies, health & safety procedures and hotel standards are consistently followed., • Travel to Dublin and Amsterdam when required to support hotel operations and management teams., • Regularly visit hotel sites to monitor standards, support teams and maintain strong client relationships.

We are looking for a dynamic social media expert to join the PR & Marketing team at [Firmdale Hotels](https://www.firmdalehotels.com/). This is a fantastic opportunity to be part of a passionate team based in Soho, responsible for the communications for our eight award-winning hotels in London, as well as the Firmdale brand. The role will provide insight into travel and F&B social media management for one of the UK's most successful, privately owned luxury hotel brands. Role and Responsibilities: • Lead the social media strategy for Firmdale Hotels across Instagram, Facebook, LinkedIn and TikTok. Take ownership of copywriting, content creation, scheduling, publishing and community management for the social channels. Create high end content across various pillars (rooms, restaurants, bars, private events) and grow our channels, increase brand recognition and loyalty, and reach new audiences., • Work with the Senior Social Media & Content Executive and New York Social Media Manager to execute an insight-led social media strategy aligned with wider PR, marketing and commercial objectives – driving awareness, engagement, website traffic, bookings and revenue, • Create day-to-day content as well as deliver social campaigns for exciting pop ups, activations and seasonal moments, • Proactively identify and test emerging social media trends, formats and opportunities that could work for Firmdale, • Manage our paid social agency for Instagram and Facebook, working closely with them to execute and report on campaigns to drive awareness for the hotels and restaurants, • Execute a creator-led strategy for TikTok, • Manage content creators in collaboration with the PR team, both on a paid and gifted basis, identifying, briefing and managing creators aligned with our hotels and restaurants in London, • Frequently visit our London hotels, bars and restaurants to capture engaging video content via iPhone and camera for Instagram Reels, • Monitor, analyse and report on the performance of the social media platforms, • Use data-driven growth tactics to increase social engagement and audience, • Share a monthly social report, • Input into ad hoc reports for team projects and key events, • Support the PR & Marketing team in photo and video shoots, and support the wider PR & Marketing strategy, including promoting experiences and events, • Work with third parties (such as Design Hotels, Mr & Mrs Smith and drinks partners) on collaborative content, • Continuously monitor and engage with social media conversations about Firmdale Hotels, proactively engaging with accounts including key contacts such as journalists and travel agents Requirements: • Genuine interest in social media, digital trends, and hospitality, • A minimum of five years' experience working in social media within the luxury, lifestyle or hospitality industry – F&B experience a bonus, • A roster of industry and influencer contacts, • A strong understanding of the social media industry and platforms, and the ability to embrace new features to drive engagement – Instagram, TikTok, LinkedIn and Facebook, • Track record of growing social media accounts, • Professional experience managing a social media calendar and the use of scheduling tools, with proficiency in reporting across different social media channels (either via the native platforms or third-party reporting tools), • Proficient with an iPhone and passionate about content creation, • Highly organised with the ability to prioritise effectively while managing a high-volume workload Location and Hours • 9am to 6pm Monday to Friday, based at our Head Office in Soho, • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand, • Monitor and engage with social media channels, albeit briefly, during weekends as needed to maintain timely responses and brand presence, • Occasional evening work to oversee shoots, events or create content What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed., • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for 2024, 2025 & 2026, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

£42,000–£52,000 per year Full-time | 45 hours per week Ria’s is a neighbourhood pizza and wine bar built around the simple pleasures of deep-pan pizza, natural wine and brilliant hospitality. We opened our first site in Notting Hill in 2023, followed by Soho in 2025, and we’re looking for an ambitious Assistant Manager to join the management team at Ria’s Soho. This is a hands-on management role with real ownership. You’ll work closely with the General Manager and Head Chef to run the site, lead and develop the team and ensure we consistently deliver the Ria’s experience - while taking direct responsibility for key areas of the business including stock performance, customer experience, training and team development. You’ll also work directly with the founders and management across both Ria’s sites, helping us operate as one business and continually improve how we do things. The Role As Assistant Manager, you’ll be a key part of the Soho management team and take ownership of both the day-to-day running of the restaurant and longer-term performance of the site. Service & Customer Experience You’ll be responsible for ensuring every service delivers the Ria’s standard. That means: • Leading busy services confidently and setting the standard on the floor, • Ensuring our Steps of Service are consistently followed across the FOH team, • Maintaining warm, efficient, knowledgeable and proactive hospitality, • Identifying issues during service and taking ownership of resolving them, • Driving consistency across everything from welcomes and product knowledge to check-backs, upselling and how we close the customer experience, • Owning customer feedback and reviews, identifying recurring themes and turning them into improvements, • Handling customer issues and complaints confidently and appropriately Team Leadership, Training & Development A big part of this role is building a brilliant, confident and consistent FOH team. You’ll: • Lead, motivate and manage the FOH team on shift, • Support the GM in onboarding and training new FOH team members, • Ensure every new starter understands our service standards, products and ways of working, • Deliver and coordinate ongoing FOH training across service, food, wine and hospitality, • Coach team members in real time and give clear, constructive feedback, • Work with the GM to identify development opportunities and progression within the team, • Help create a positive, high-performing culture built around accountability, teamwork and mutual respect, • Ensure standards don't slip when senior management isn't on the floor Stock & Commercial Performance You’ll have direct ownership of FOH stock management and performance. This includes: • Managing ordering, stock counts and stock levels, • Ensuring stock processes are accurate and consistently followed, • Monitoring weekly stock performance and ensuring the site operates within agreed targets, • Investigating variances and taking action when something isn't performing as expected, • Ensuring the right systems and training are in place to maintain strong stock control, • Understanding how day-to-day operational decisions affect the commercial performance of the restaurant We want someone who is comfortable with numbers and interested in understanding why something is happening, rather than simply reporting it. Site Operations Alongside the GM and Head Chef, you'll take responsibility for making sure Soho runs brilliantly day to day. You'll: • Take full responsibility for the restaurant when leading a shift, • Manage opening and closing procedures, • Ensure health & safety and operational standards are consistently followed, • Identify and manage site maintenance issues, • Support effective communication between FOH and BOH, • Manage group booking enquiries and ensure larger bookings are delivered brilliantly, • Spot operational problems and take initiative to fix them Working Across Ria’s Although you'll be based in Soho, we're one Ria’s team. You'll work closely with the founders, Soho GM and management teams across both Soho and Notting Hill to: • Keep standards and ways of working aligned across both restaurants, • Share learnings, challenges and ideas between sites, • Align training and team development, • Help implement new menus, products, systems and initiatives, • Identify opportunities to improve the customer and team experience across Ria’s As a growing independent business, we want our managers to contribute to how Ria’s develops - not simply operate within an existing playbook. Who We're Looking For You might currently be an experienced Floor Manager, Senior Supervisor or Assistant Manager who's ready for more ownership. We're looking for someone who: • Has strong experience leading teams in a busy hospitality environment, • Is confident running a service and making decisions independently, • Leads from the floor and sets the standard through their own behaviour, • Has experience training, coaching and developing team members, • Is commercially minded and comfortable taking ownership of stock and operational targets, • Has exceptional attention to detail and genuinely cares about customer experience, • Communicates clearly and works well across FOH, BOH and senior management, • Takes initiative - if you see something that could be better, you're the kind of person who wants to improve it, • Loves hospitality, food and wine and wants to keep developing their knowledge Growing With Ria’s We're still a small, founder-led business meaning you'll work directly with the founders and senior team, have visibility across the business and be encouraged to contribute ideas and challenge how we do things. For someone ambitious, there is genuine opportunity to take on more responsibility as Ria’s grows. We have a clear management progression framework and will work with you on your individual development and next steps.

This is an exciting opportunity to lead our new Urban Baristas Maida Vale café through its opening and beyond. You’ll help establish a strong team and café culture, oversee the day-to-day operation and maintain consistently high standards across every part of the customer experience. You’ll combine confident leadership with commercial awareness and a genuine passion for specialty coffee. Key Responsibilities • Help prepare the Maida Vale café and team for a successful October opening., • Lead all aspects of daily café operations, including opening and closing, team management and stock control., • Deliver excellent customer service and resolve concerns promptly and professionally., • Recruit, train, motivate and develop a positive, high-performing team., • Maintain consistently high standards across coffee, service, cleanliness and presentation., • Develop and implement plans to achieve sales targets, improve profitability and support business growth., • Monitor stock levels and order coffee beans, supplies and merchandise as required., • Ensure full compliance with food hygiene, health and safety requirements., • Maintain the quality and consistency of coffee preparation, coaching the team where needed., • Coordinate events, promotions and local marketing initiatives to build awareness, engagement and sales., • Keep up to date with industry trends, brewing techniques and new coffee products, sharing knowledge with the team. About You • Previous management experience within specialty coffee or a similar hospitality environment., • Strong knowledge of coffee origins, flavour profiles and brewing techniques., • Confident in espresso extraction, including grind adjustment, dosing and tamping., • Skilled in milk steaming and latte art., • A proven ability to lead, motivate and develop a team., • Friendly, approachable and committed to outstanding customer service., • Highly organised and able to manage competing priorities in a fast-paced environment., • A confident problem-solver who can make sound decisions under pressure., • Familiar with stock management, point-of-sale systems and day-to-day business operations., • Positive, dependable and committed to teamwork and continuous learning., • Flexible availability, including weekends and public holidays., • Food-handling certification and knowledge of health and safety regulations are desirable.

Sales Team Member About the Role Are you confident, ambitious, and looking for an opportunity where your earnings are based on your performance? We're looking for motivated individuals to join our growing team as Sales Team Members. This is an exciting opportunity to develop valuable communication, sales and leadership skills while representing well-known clients through face-to-face customer interactions. No previous sales experience is required – we provide full training, ongoing coaching and clear opportunities for career progression. What You'll Be Doing • Represent our clients through face-to-face customer interactions., • Build rapport and understand customers' needs., • Present products and services confidently., • Deliver an excellent customer experience., • Record customer interactions accurately., • Work alongside a supportive team and experienced leaders., • Work towards personal and team targets., • Continue developing your sales and communication skills. What We're Looking For • Positive attitude and willingness to learn., • Excellent communication skills., • Confidence speaking with new people., • Self-motivated and driven., • Strong work ethic., • Professional appearance and attitude., • Ability to work independently and as part of a team., • Goal-oriented mindset., • Reliable and punctual. What We Offer • Full product and sales training., • Ongoing coaching and mentorship., • Clear career progression opportunities., • Friendly, supportive team environment., • Uncapped commission structure., • Opportunity to progress into leadership and management roles. Important Information • Self-employed opportunity, • Commission-only earnings with uncapped earning potential, • Work Location: In Person Successful applicants will be contacted by our recruitment team regarding the next stage of the recruitment process. We look forward to hearing from you!

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

*Incipio curates beautiful spaces with vibrant atmospheres for great times.* Vibrancy: the state of being full of energy and life Our Assistant Managers are pro-active, detailed, operational leaders for their teams. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams. BENEFITS + BEST BITS • Transparent and fair TRONC payments, • Pergo development programme, • Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager, • Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards, • Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • 60% of our management teams are people we have progressed internally, • Career development + opportunity to grow and expand in this role as the business expands, • Company awards to celebrate team and regular events, • Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)·, • Paid sick leave, • Compassionate Leave, • Enhanced Maternity, Paternity and Adoption leave, • Length in service; earn additional holiday after 2 years continuous service, • Incipio FC + Seasonal Socials, • 50% discount for food and drink in all of our venues WHAT YOU’LL BE GETTING UP TO • Bridging the gap between the team and senior management, using clear, effective and simple communication, • Using imaginative revenue driving ideas to drive the business forward, • You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development., • You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity., • Creative cocktail ideas and champion menu development from your team, • You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving., • You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy., • You drive both sales and the business performance by using financial data and planning effectively., • Be obsessed with learning, pushing for your own development and career progression, • Having fun, laughing a lot and bringing the good vibes WHAT WE’RE LOOKING FOR • Someone who has a passion for individual hospitality experiences, • People focused, delivering structured inductions to new team members and encourage development, • A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus, • You have a discipline for implementing exceptional standards, • You are calm in high pressure environments, • You have a big heart and want to impart your knowledge onto your team Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Our story Back in 2019 in Paris, two friends, Charles and Victor, opened a brasserie together - the kind of place Parisians disappear into for a 3-hour lunch. They called it La Nouvelle Garde: a promise to eat and drink the French way, done properly, 100% homemade, cooked from scratch from the highest quality seasonal ingredients. They served classic French dishes prepared with care, generosity and excellence in beautiful, relaxed spaces full of energy. Guests loved it! So they opened another one, and then another one. And 9 brasseries later, it was finally time to bring it to London. In July 2026, in Sloane Square, Brasserie Olivia was born. This is just the beginning of our London story, and we'd love you to help write the next chapter. The role As a Sous Che f, you'll play a key role in leading our kitchen and BOH team. You'll be the right hand to the Head Chef, playing a key role in leading the day-to-day kitchen operation. You'll oversee every aspect of the kitchen, from service and team performance to stock, food cost, quality and standards. You'll lead by example, support the development of the team and ensure the kitchen operates efficiently, consistently and to the highest standard every day. What success looks like • You'll lead a well-organised kitchen where every service runs smoothly and every chef and KPs know what to do., • You'll ensure every dish is prepared, plated and served to the highest standard, every time., • You'll oversee all kitchen sections, ensuring consistency, quality and collaboration across the team., • You'll maintain exceptional food safety, cleanliness and operational standards throughout the kitchen., • You'll coach, develop and inspire your team, creating a positive culture where people can perform at their best., • You'll manage stock, deliveries and supplier relationships, ensuring the kitchen is organised and ready for service., • You'll minimise waste, protect food cost and contribute to the commercial performance of the business., • You'll work closely with the Head Chef to continuously improve the way the kitchen operates. What you'll bring • You're already working as a Sous Chef, or you're an experienced Junior Sous Chef ready for the next step., • You're confident leading a high-performing kitchen and supporting multiple sections at the same time., • You have strong leadership skills and know how to coach, motivate and develop a team., • You have excellent knowledge of food preparation, cooking techniques, food safety and kitchen operations., • You're organised, commercially aware and confident managing stock, food cost and kitchen performance., • You lead by example, communicate clearly and take pride in delivering exceptional food and an outstanding guest experience. What we offer: • Annual salary from £45,000 (inclusive of Tronc), • 50% discount across all Nouvelle Garde restaurants., • A freshly prepared staff meal on every shift., • Employee benefits platform (Hospitality Rewards), • The opportunity to join a brand-new restaurant at the beginning of its journey and make a genuine impact from day one., • The chance to help shape a high-performing kitchen team and culture from the early stages., • Real opportunities for career progression as the business grows, with future restaurant openings already planned., • The opportunity to work with the best UK suppliers and quality ingredients in a kitchen that prepares everything from scratch and takes pride in exceptional food., • A supportive management team that values high standards, teamwork and continuous development. La Nouvelle Garde is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Please note you must have a right to work in the UK.

BAR SUPERVISOR – GAIA We are currently seeking an experienced and passionate Bar Supervisor to join the team at GAIA in London. This is an exciting opportunity for a driven hospitality professional who thrives in a fast-paced luxury dining environment and is passionate about delivering exceptional beverage experiences while supporting the leadership and development of a high-performing bar team. KEY RESPONSIBILITIES • Supervise the day-to-day operations of the bar, ensuring smooth, efficient, and high-quality service at all times., • Lead by example, motivating and supporting the bar team to maintain exceptional service standards while ensuring all beverages are prepared and presented in line with GAIA standards., • Assist with training, coaching, and developing bar team members to enhance product knowledge, service skills, and operational excellence., • Support the implementation of seasonal beverage menus and maintain excellent knowledge of cocktails, wines, spirits, and premium products., • Maintain effective stock control, minimising wastage through accurate inventory management, stock rotation, and adherence to company procedures., • Ensure the bar remains clean, organised, and fully compliant with health, safety, and hygiene regulations., • Support management in monitoring bar performance, sales, and operational standards, contributing to the achievement of financial and productivity targets., • Work closely with the wider management team to ensure seamless communication across departments and consistently deliver a luxury guest experience. ABOUT YOU • Proven experience as a Bar Supervisor, Senior Bartender, Head Bartender, or in a similar role within a premium or luxury hospitality environment., • Strong knowledge of cocktails, spirits, wines, and current beverage trends., • Experience working in high-volume, fast-paced bar operations., • A hands-on leader with excellent communication, organisational, and team development skills., • Good understanding of stock control, inventory management, and cost-conscious beverage operations., • Passionate about delivering exceptional guest experiences and maintaining the highest hospitality standards., • Highly organised, detail-oriented, proactive, and able to perform effectively under pressure., • Experience within luxury restaurant concepts or high-end London venues is highly desirable. WHAT WE OFFER • Salary: £45,600 per annum + tips, • Career growth opportunities within Fundamental Hospitality., • A professional and supportive working environment., • The opportunity to be part of one of London's most exciting luxury dining destinations. If you are ready to take the next step in your hospitality career and join a globally recognised luxury brand, we would love to hear from you. Candidates must have the right to live and work in the UK. This is not an exhaustive list of responsibilities. A full job description can be provided upon request.

Our story Back in 2019 in Paris, two friends, Charles and Victor, opened a brasserie together - the kind of place Parisians disappear into for a 3-hour lunch. They called it La Nouvelle Garde: a promise to eat and drink the French way, done properly, 100% homemade, cooked from scratch from the highest quality seasonal ingredients. They served classic French dishes prepared with care, generosity and excellence in beautiful, relaxed spaces full of energy. Guests loved it! So they opened another one, and then another one. And 9 brasseries later, it was finally time to bring it to London. In July 2026, in Sloane Square, Brasserie Olivia was born. This is just the beginning of our London story, and we'd love you to help write the next chapter. The role As a Junior Sous Chef, you'll play a key role in leading every service. You will work closely with the Sous Chef and Head Chef to support the day-to-day kitchen operation. You will lead the team during service and ensure every dish leaves the pass to the highest standard. You'll be confident working across all kitchen sections, maintaining food safety and quality standards, and setting the example through your organisation, communication and attention to detail. What success looks like • You'll lead calm, organised and efficient services where every chef knows what they need to do., • You'll ensure every dish is prepared, plated and served to the highest standard, every time., • You'll confidently support every kitchen section, stepping in wherever needed to keep service running smoothly., • You'll maintain a clean, safe and well-organised kitchen that is always ready for service., • You'll communicate clearly with both the kitchen and front of house teams, creating a seamless experience for every guest., • You'll coach and develop junior chefs, helping build a confident, capable and engaged team., • You'll help manage stock, minimise waste and protect food cost, contributing to the overall performance of the kitchen. What you'll bring • You're already working as a Junior Sous Chef, or you're a strong Chef de Partie ready to step up., • You're confident working across all kitchen sections in a high-quality, high-volume kitchen., • Strong leadership skills with the ability to organise, motivate and support a team during service., • Excellent knowledge of food preparation, cooking techniques, food safety and kitchen standards., • Reliable, hands-on approach with high personal standards, attention to detail and pride in delivering exceptional food. What we offer: • Annual salary from £37000 to £45000 (inclusive of Tronc), • 50% discount across all Nouvelle Garde restaurants., • A freshly prepared staff meal on every shift., • Employee benefits platform (Hospitality Rewards), • The opportunity to join a brand-new restaurant at the beginning of its journey and make a genuine impact from day one., • The chance to help shape a high-performing kitchen team and culture from the early stages., • Real opportunities for career progression as the business grows, with future restaurant openings already planned., • The opportunity to work with the best UK suppliers and quality ingredients in a kitchen that prepares everything from scratch and takes pride in exceptional food., • A supportive management team that values high standards, teamwork and continuous development. La Nouvelle Garde is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Please note you must have a right to work in the UK.

Job Ref: 13423 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Pay plus excellent company benefits and perks. Contract type: Permanent Hours: Full Time Shift pattern: 5 out of 7 Hours per week: 40 Posted date: 05/08/2026 Closing date: 16/09/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Cluster Maintenance Manager for Apex Temple Court and Apex City of London Hotel. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality – it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview Our Cluster Maintenance Manager will always be motivated and highly engaged to provide personalised 'world class' customer care and service to all guests, team members, clients and directors, in line with our brand standards and procedures – ensuring every guest request is completed promptly and decisively, and aspiring to make the impossible, possible. As part of the senior leadership team, you will be responsible for leading a multi-disciplined maintenance team in the delivery of the short and long-term planning and management of the engineering operations for the cluster properties, across both the front and back of house. You will ensure an efficient and economic running of the engineering disciplines, supplying services as required to the entire operation and maintaining equipment, building and utility services in optimum condition. This role will include operational cluster shift coverage across a seven-day senior duty management rota and working between properties on a rotational basis. Main Responsibilities • Lead the planning, scheduling and delivery of all preventative and reactive maintenance programmes across accommodation, public areas, and mechanical and electrical plant systems, • Develop and deliver annual OPEX, CAPEX, repair and refurbishment plans, on time and within budget, • Proactively control maintenance consumable costs against departmental budgets and revenue performance, • Drive product quality standards and property upkeep through regular strategy meetings, performance reviews and continuous improvement, • Oversee the implementation and ongoing use of the Engineering Management System (LOGIT / CAFM Explorer) to support efficiency and compliance, • Achieve monthly Net Promoter and Guest Review Index targets, maintaining exceptional standards of presentation and attention to detail, • Lead health, safety, compliance and building security activity, ensuring all statutory requirements, audits and inspections are met, • Produce clear cost-benefit analyses and business cases to support capital investment decisions, • Coach, train and develop the engineering team to maximise productivity and service quality, • Collaborate with hotel leadership and external stakeholders to deliver strategic objectives, support community initiatives, and promote apprenticeship and talent development About You As Cluster Maintenance Manager, you will show initiative, be able to prioritise your workload, and have an organised and methodical approach to your work. You will have an excellent understanding of Health and Safety in the workplace, plus a good understanding of legal compliance and record keeping. This role is based across our London Cluster, and you will support other Lead Engineers within the wider cluster. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role as you begin your journey with us. To excel within this role, you will have: • Clear and influencing communicator with the ability to interact across all levels, • Ability to adapt and drive a continuous growth and transformational mindset, • Strong organisation skills with the ability to multitask, • Thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, refrigeration and HVAC equipment, • A cost-efficient and profit-driven approach, • The ability to identify and manage the best resources to achieve targets, • The ability to translate strategies into practical plans, • Confidence deploying time-in-motion exercises to ensure optimum cost engineering, • A track record of building and developing a guest-centric team culture, • A strong understanding of related H&S building and engineering requirements, • A coaching, supporting and challenging approach to deliver operational targets, • The ability to create an open environment Benefits You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits, which includes: • 35 days holiday, • Access to an external Employee Assistance Programme, • In-house company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working, • Training and development from day one, • £200 referral bonus when your friends or family join the team And once you smash your probation, you'll also receive: • Contributions to a pension scheme, • Involvement in our employee recognition schemes, • 50% discount in our restaurants, • Annual anniversary complimentary guest experience – overnight stay and dinner for two, • Cycle to Work Scheme, • Discounted room rates, • Spa discount, • Life Assurance Cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion – the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

It started with a little oven in a backyard... Twelve years on, that same energy has taken us to 17 shops across London, with shop 18 just around the corner (and plenty more to come!). Along the way, we've thrown some pretty unforgettable parties, teamed up with incredible people, raised money for causes close to us and served a lot of pizza to our neighbourhoods. Through it all, one thing hasn't changed, we've always done things our way: handmade, hand-delivered and always local at heart. We're a team of passionate people who love great food, good vibes and doing things our own way. We take pride in every pizza we make and bring energy, care and personality to every shift. As we continue to grow across London, we're looking for people who bring the buzz, give a sh*t, support their teammates and genuinely care about creating brilliant experiences for our customers and communities. It's a fast-paced, friendly environment where everyone plays a part in our success and has fun along the way. Now we're at a seriously exciting point of growth and we're looking for an Operations Manager to join our Operations Team and help shape what's next! The Role: This role is all about driving operational excellence across multiple shops, building high-performing teams and delivering outstanding results! You'll work closely with our Shop Managers, supporting and developing them to deliver world-class pizza, exceptional customer service and strong commercial performance. This is a field-based role with regular travel across our London shops, alongside attendance at meetings and planning sessions! We expect our Operations Managers to spend the majority of their time in our shops, coaching teams, developing the management teams and making sure every location delivers the Yard Sale Pizza standard! We're looking for someone who brings great energy, leads from the front and never compromises on quality. Someone who builds strong relationships, communicates with confidence and holds themselves and others accountable. You'll play a huge part in creating a culture where our teams love coming to work, our customers love ordering from us and every shop consistently delivers the Yard Sale Pizza experience. What you'll be doing: • Leading and supporting five Yard Sale Pizza shops to deliver exceptional operational performance, customer experience and profitability., • Coaching, developing and motivating management teams to build high performing teams and create a culture of accountability and continuous improvement., • Taking ownership of sales, labour, food costs and overall P&L performance across your shops, identifying opportunities and implementing action plans to drive results., • Monitoring labour deployment and productivity to ensure every shop delivers outstanding service whilst maintaining efficient labour costs., • Driving industry leading delivery performance by improving out the door times, driver dispatch and operational efficiency., • Ensuring every single pizza leaving the kitchen meets Yard Sale Pizza's product and brand standards., • Conducting regular operational audits covering food safety, health & safety, equipment maintenance and compliance to ensure every shop operates to the highest standards., • Supporting recruitment, onboarding and development of management teams and shop teams, creating strong succession plans and a "Plan B" culture across your shops., • Working closely with GM's and marketing to deliver local marketing initiatives, community partnerships and sales driving opportunities., • Reviewing customer feedback, identifying trends and implementing long-term solutions to improve product quality, delivery performance and guest satisfaction., • Building strong relationships with your shop teams through regular visits, coaching sessions and hands-on operational support., • Using reporting and operational data to identify opportunities, improve performance and ensure every shop consistently achieves its KPIs. We're looking for someone who • Has previous experience as a Multi-Site Operations Manager within a high-volume hospitality or QSR environment (pizza delivery experience is a bonus)., • Has a strong commercial mindset with experience managing P&Ls, labour, food costs and driving profitable growth., • Is an exceptional people leader who enjoys coaching, developing and inspiring others to succeed., • Thrives in a fast-paced environment and can confidently manage multiple priorities across several locations., • Has a relentless focus upon operational excellence and never compromises on standards or quality., • Has excellent communication skills and builds strong relationships with people at every single level of the business., • Is highly organised, proactive and solutions-focused, always looking for ways to improve performance., • Enjoys being out in the shops, supporting teams and leading from the front rather than behind a desk., • Brings a great vibe to the team, approachable, supportive, positive and passionate about helping people and YSP grow! **What you'll get: We're offering a competitive salary based on a 45 hour contract, 28 days' holiday and Christmas closure. Benefits include: • Free pizza during your working hours., • Brilliant discounts for family, friends and online merchandise., • Cycle to Work Scheme., • Tech Scheme., • Company pension., • Access to our Wellbeing Hub and counselling through Hospitality Action. How to apply: If this sounds good, then we can't wait to hear from you! Please send your CV and a cover letter telling us why you'd be the perfect fit to [lucy@yardsalepizza.com](mailto:lucy@yardsalepizza.com).

We are currently recruiting for an experienced and hands-on General Manager to lead the team at a highly regarded premium café and food-led business. This is an exciting opportunity for a strong hospitality operator to take ownership of the day-to-day running of a busy and successful site, overseeing both the front-of-house experience and food production operation. Working closely with the senior leadership team, the successful General Manager will be responsible for driving exceptional service standards, developing the team, maintaining operational excellence and delivering strong commercial performance. The Perks The General Manager will receive: • £40,000-£45,000 salary depending on experience, • Senior leadership role with genuine autonomy and responsibility, • Opportunity to influence the culture, standards and continued growth of a successful independent business, • Supportive and passionate team environment, • Company pension, • Staff meals and employee discounts, • 45-hour working week, • Flexible working pattern between 6:00am and 7:00pm The Place Our client is a well-established premium café and food business with an excellent reputation for quality, service and creating memorable customer experiences. Combining a busy café environment with fresh food production, the business delivers high-quality products in a fast-paced setting where hospitality, consistency and attention to detail are at the heart of everything they do. The General Manager will oversee the full operation, working closely with café, kitchen and production teams to ensure smooth service, strong team performance and consistently high standards. This is a hands-on role for someone who enjoys being visible on the floor, developing people and creating a welcoming environment for both customers and the team. The Person The successful General Manager will have: • Previous experience as a General Manager, Café Manager, Restaurant Manager or Operations Manager within a quality food-led hospitality environment, • Strong leadership skills with the ability to motivate, coach and develop a team, • A hands-on approach with a passion for delivering exceptional hospitality, • Experience managing daily operations, rotas, staffing levels and service standards, • Strong commercial awareness with experience managing sales, labour costs, margins and profitability, • Excellent customer service skills with the ability to build strong relationships with guests and teams, • Experience overseeing food quality, hygiene standards and operational compliance, • Strong organisational skills with the ability to manage multiple departments in a busy environment, • A genuine passion for great food, service and creating an outstanding customer experience If you are an experienced Café General Manager or hospitality leader looking for an exciting opportunity to take ownership of a successful food-led business, we would love to hear from you. Apply today for more information.

Firmdale Hotels is a collection of award-winning, luxury hotels located in some of the most vibrant and exciting cities. Our properties are known for their unique design, outstanding service, and warm, welcoming atmosphere. At Firmdale, we pride ourselves on creating exceptional experiences for our guests and a supportive, engaging environment for our team members. We are thrilled to offer an exciting opportunity for a Valet to join our esteemed Housekeeping team at the Ham Yard Hotel. As a Valet, you will play a crucial role in maintaining the high standards of our hotel, ensuring our guests enjoy a seamless and comfortable stay. Responsibilities: • Assist in the daily operations of the Housekeeping department., • Perform laundry duties, including washing, drying, ironing, and pressing., • Handle sewing tasks and minor garment repairs as needed., • Organise and manage team members uniforms, ensuring they are clean and presentable., • Maintain a high level of cleanliness and organisation in the laundry area., • Flexibly respond to the needs of the department and use your initiative to solve problems. What you Need: • Proven experience in a similar role within a luxury hotel or hospitality environment in the housekeeping departament, • Ability to work under pressure while maintaining attention to detail., • Strong organisational and communication skills., • A passion for providing excellent customer service and ensuring guest satisfaction., • Ability to work effectively as part of a team, demonstrating cooperation and flexibility. What We Offer: • Competitive hourly rate of £16.50 - £18.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

*Incipio curates beautiful spaces with vibrant atmospheres for great times.* We’re looking for a Sous Chef who shares our passion for exceptional food, authentic hospitality and creating memorable experiences for every guest. At Juno, our kitchen is built around fresh, seasonal ingredients, beautiful dishes and a team culture where creativity and collaboration thrive. As Sous Chef, you’ll play a key role in leading the kitchen team, supporting the Head Chef and ensuring every service is delivered with consistency, energy and pride. This is a role for someone who leads from the front, stays calm under pressure and is passionate about developing people. You’ll have a keen eye for detail, uphold the highest standards and work closely with the team to create dishes and experiences that keep guests coming back. If you’re an ambitious chef who loves great food, thrives in a fast-paced environment and wants to be part of an exciting new opening, we’d love to hear from you. What you’ll be doing • Lead the kitchen team through every service, setting the pace, energy and standards., • Make sure every dish is delivered to a consistently high standard, from preparation through to presentation., • Be a role model for super service, creating a kitchen culture where speed, precision and quality go hand in hand., • Coach, motivate and develop the team, giving clear direction and feedback., • Work closely with the Head Chef to maintain and continuously raise our food and service standards., • Take ownership of kitchen organisation, preparation and service readiness., • Ensure all food safety, hygiene and compliance standards are consistently met., • Support with stock control, ordering, waste management and GP performance., • Build strong relationships with the FOH team to ensure a seamless experience from the kitchen to the guest., • Take full ownership of the kitchen when the Head Chef is away. What we’re looking for We’re looking for someone who lives and breathes hospitality. You’ll have experience leading a busy kitchen and understand that exceptional food is only one part of creating an exceptional guest experience. You’ll be: • A hands-on leader who creates a positive and supportive kitchen environment., • Obsessed with consistency, quality and the details that make a difference., • Passionate about British food, great produce and delivering food to a high standard., • Calm, organised and confident when service gets busy., • Someone who sets the standard through their own actions., • A natural coach who enjoys developing and getting the best out of their team., • Commercially aware, with a good understanding of stock, waste and kitchen performance., • Strong on communication and collaboration, particularly between Kitchen and FOH., • Experienced in maintaining excellent food safety, hygiene and compliance standards. This is a role for a Sous Chef who wants to lead, not just manage. Someone who takes pride in their team, their kitchen and every plate that leaves the pass. If that sounds like you, we’d love to meet you. Benefits & Best Bits Health Care Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Firmdale Hotels is renowned for its luxury boutique accommodations and exceptional service. With properties in London and New York, we pride ourselves on creating memorable experiences for our guests. Our Haymarket Hotel is seeking a dedicated and dynamic Restaurant Manager to lead our food and beverage operations. If you are passionate about hospitality and thrive in a fast-paced, high-end environment, we want to hear from you! As a Restaurant Manager at the Haymarket Hotel, you will be the driving force behind our food and beverage outlets. Your main responsibility will be to ensure seamless daily operations and exceptional customer service. You will work closely with senior management and your team to consistently exceed guest expectations. Responsibilities: • Direct the floor management of all Food & Beverage departments, ensuring smooth and efficient service., • Conduct daily team briefings, providing updates on specials and essential information., • Proactively engage with guests to ensure their satisfaction through regular check-backs., • Deliver engaging training sessions to enhance service standards and product knowledge., • Collaborate with the Head Chef on menu development and refinement., • Work closely with the Bar Manager to curate wine and cocktail lists that complement our offerings., • Mentor and develop departmental managers to foster their growth and success., • Supervise the operations of the events department, ensuring seamless execution., • Manage labour schedules and rosters efficiently to optimise productivity., • Implement and supervise food safety and health & safety protocols., • Prepare forecasts, analyse performance, and manage budgets for Food & Beverage departments., • Develop and execute a promotional calendar to drive Food & Beverage sales., • Utilise social media channels to enhance Food & Beverage sales opportunities., • Monitor sales performance and uphold standards of upselling., • Set monthly departmental objectives and benchmark progress., • Oversee cash handling procedures and manage complaint resolution effectively. What you Need: • Previous experience as a Restaurant Manager in a luxury hotel or upscale restaurant setting., • Exceptional attention to detail with a commitment to delivering outstanding standards., • Strong leadership and motivational skills to inspire and develop staff., • Proficiency in training and staff development methodologies., • Excellent communication skills, both verbal and written., • Impeccable personal presentation reflecting our brand's ethos., • Resilience and a proactive approach to problem-solving., • Familiarity with Micros or similar hospitality software is desirable. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Farmer J Hammersmith - Front of House SupervisorWe are looking for an experienced, ambitious and enthusiastic Front of House Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farm-ily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards.Front of House Supervisor - What We Offer:Salary up to £14.65 (including £1 weekly team bonus).Daily food allowance during shifts with unlimited coffee.50% discount across all our restaurants when off duty.Unlimited coffee on shift.You will never work on your Birthday and be paid for it!Healthcare cash plan.Discount on our Pantry selection like a tahini chocolate spread.Monthly team socials and annual parties.Opportunities for development in the company.Green Commute – Cycle Scheme.Employee Assistance program (supporting mental health and well-being). Key Responsibilities of a Front of House Supervisor:Leading the front of house team in delivering an excellent customer service.Training, coaching and developing the front of house team.Ensuring the correct Health & Food Safety standards are always followed.What makes a great Front of House Supervisor?Experience running a fast-paced kitchen.Colourful personality and individuality, being Bold but Humble.Passion for great food and people.Caring for your team, driving their progression.About Farmer JWe prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas!At Farmer J, everyone is welcome. We believe the best teams are built from people with different backgrounds, experiences and perspectives, and we're committed to creating an environment where everyone can thrive.Does this sound like you? Apply here! We are looking forward to hearing from you!

What you’ll do • Prepare and serve exceptional coffee, cocktails, wines, and non-alcoholic beverages., • Work confidently across both coffee and bar functions., • Deliver warm, attentive, and knowledgeable service to every guest., • Maintain bar and coffee equipment to a high standard of cleanliness and performance., • Manage stock for coffee, minimising waste and supporting ordering., • Ensure compliance with food hygiene, health and safety, and licensing regulations., • Support the wider team in other sections and adapt flexibly to service needs. What we’re looking for • Previous barista experience in a specialty coffee or quality hospitality setting., • Availability to work evenings and weekends is essential., • Strong technical skills across coffee and cocktail preparation., • A versatile, enthusiastic team player who thrives with variety. Key skills • Excellent technical skills across coffee and cocktails., • Flexible and adaptable to different service demands., • An engaging communicator who makes every guest interaction count., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for coffee, cocktails, and hospitality and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued

Martha’s is a brand new social salon deigned to be somewhere people genuinely want to spend time. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We’re looking for a confident, energetic and people-focused Shift Leader to join us from the beginning and help bring this concept to life. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As Shift Leader, you’ll take responsibility for the smooth running of the salon during your shift. You’ll be the senior team member on the floor, ensuring that our guests receive an exceptional experience, the team stays motivated and the salon operates to the highest standard. You’ll lead by example, bringing energy, confidence and a strong sense of ownership to every shift. This is a hands-on leadership role. You’ll be working alongside the team, supporting them when needed while making sure the salon continues to run smoothly and commercially successfully. Key Responsibilities Leading the Shift • Take ownership of the salon floor during your allocated shift, • Ensure the team is prepared, motivated and ready to deliver an exceptional experience, • Lead by example in service, professionalism and attitude, • Allocate tasks and support the team throughout the shift, • Monitor the flow of appointments and identify any potential issues before they affect the guest experience, • Keep the team informed of daily targets, priorities and important guest information, • Act as the first point of contact for the team during your shift, • Escalate significant operational or team issues to the Assistant Manager or Salon Manager, • Ensure the salon remains organised, energetic and welcoming throughout the day Guest Experience • Ensure every guest receives a warm, personal and memorable experience, • Welcome guests and create a positive first impression, • Support the team in delivering consistent service standards, • Handle guest questions, concerns and feedback confidently, • Resolve minor guest issues quickly and professionally, • Build relationships with regular guests, • Encourage rebooking and client retention, • Ensure guests understand relevant aftercare and future treatment recommendations, • Create an environment that feels social, relaxed and enjoyable Commercial Performance • Support the team, AM and SM in achieving daily and weekly sales targets, • Communicate targets clearly at the beginning of each shift, • Keep the team motivated and commercially focused throughout the day, • Encourage appropriate treatment upgrades, add-ons and retail, • Support rebooking and client retention, • Monitor performance throughout the shift and identify opportunities to improve, • Celebrate team wins and recognise strong individual performance, • Communicate shift performance to the Assistant Manager or Salon Manager Salon Standards • Ensure the salon is maintained to an exceptional standard throughout the shift, • Monitor cleanliness, hygiene and presentation, • Ensure treatment areas and workstations are prepared correctly, • Complete regular floor checks, • Ensure health & safety procedures are followed, • Monitor stock and consumable levels during the shift, • Report maintenance, stock or operational issues promptly, • Ensure opening and closing procedures are completed correctly when responsible for them Team Support • Be approachable and available to support team members throughout the shift, • Coach and guide team members where appropriate and support new team members as they settle into the business, • Help maintain a positive and respectful team environment, • Share feedback with the Assistant Manager or Salon Manager at the end of your shift, • Recognise and celebrate good performance, • Lead calmly and confidently during busy periods Brand & Social Experience • Bring the personality and energy of the brand to life on the salon floor, • Help create an environment that feels social, welcoming and exciting, • Support events, activations and special occasions, • Encourage memorable interactions between the team and guests, • Maintain the visual and experiential standards of the salon, • Represent the brand professionally at all times, • Bring ideas and energy to the development of the salon Who This Role Is For You might currently be: • A Shift Leader, • Senior Beauty Therapist, • Senior Nail Technician, • Salon Supervisor, • Team Leader, • Experienced Beauty Therapist, • Experienced Nail Technician, • A high-performing team member ready to take their first step into leadership, • Someone from a premium hospitality or retail environment looking to move into beauty We’re looking for someone with the confidence, personality and mindset to lead a team and take ownership of a shift. You should: • Be confident and comfortable leading others, • Have excellent communication skills, • Naturally take responsibility and ownership, • Be calm and organised under pressure, • Have high standards and strong attention to detail, • Be commercially aware, • Have a natural ability to motivate people, • Be warm, approachable and guest-focused, • Be confident handling challenging situations, • Enjoy working in a fast-paced environment, • Have a genuine passion for beauty, hospitality and people, • Be excited by the opportunity to help build something from the beginning Experience & Qualifications You should ideally have: • Previous experience in a senior, supervisory or leadership position, • Experience within beauty, hospitality, retail or another customer-facing environment, • Strong understanding of customer service, • Experience working towards sales or performance targets, • Excellent communication and organisational skills, • Level 2 beauty or equivalant qualification Beauty or salon experience is preferred.

Department: Production / Operations Reports To: Production Manager (Kitchen Operations) Location: Leyton, E10 7QP Hours: Full-Time Salary: £32,000 - £34,000 per annum Are you looking for a new role in an exciting, fast-growing company? Do you enjoy leading teams, solving problems and making sure things run smoothly in a fast-paced environment? Do you want to help transform the health of people and the planet through food? We have the perfect role for you. We're Planthood, one of the fastest-growing health food companies in the UK. Our mission is to help people live healthier, happier lives by eating more plant-based whole foods. We do this from our own London kitchen, where we cook up irresistibly delicious food and deliver it to thousands of customers across the UK every week. Since launching from Hilary & Will's kitchen in 2020, we've now cooked over 4 million meals, featured on BBC Dragons' Den, and grown 300%+ year-on-year. As we continue to scale, we're looking for an exceptional Kitchen Supervisor to help lead our kitchen operation. This is a hands-on leadership role at the heart of the business, responsible for ensuring our kitchen team operates safely, efficiently and to the highest standards every day. A key focus of this role will be overseeing the daily food preparation and cooking processes, while managing our team of chefs and kitchen porters. You'll be responsible for managing production flow, signing off batch quality, and maintaining the exceptional culinary and hygiene standards that our customers expect. You'll play a key role in driving performance, developing people, improving processes and holding the kitchen team accountable. Working closely with the Production Manager, you'll help ensure that every component leaving our kitchen reflects the standards and values that have fuelled Planthood's growth so far. This is an opportunity to take ownership of a critical function within a rapidly growing food business and help shape the future of our kitchen operation. What You'll Be Doing Team Leadership • Lead, motivate and support our kitchen team members., • Create a positive, engaged, high-performing, and accountable kitchen team culture., • Lead daily team briefings and debriefings, assigning clear stations, individual tasks, and time expectations., • Train and onboard new chefs and KPs, supporting their development and success., • Conduct regular one-to-one meetings, coaching sessions, and performance conversations, managing team performance in real time., • Manage kitchen staffing levels, rotas, holidays and shift changes to ensure operational requirements are met. Kitchen Operations • Drive the daily production flow on the kitchen floor by sequencing tasks strategically, coordinating closely with the packing, warehouse and procurement teams to prevent bottlenecks and keep output steady., • Adjust production flow in real time, reallocating kitchen staff effectively to manage short-staffing scenarios and minimize idle time., • Step into production stations and demonstrate strong Chef de Partie (CDP) skills when required to maintain operational speed., • Support the day-to-day management of operations and deputise for the Production Managers when required., • Draft the weekly kitchen production schedule and set the daily production plan, dynamically factoring in variables like equipment availability, delivery delays, and staffing levels., • Procure fresh ingredients for the next production day using systems like Rekki., • Ensure KPIs and quality standards are consistently achieved., • Monitor team performance and productivity, identifying opportunities to improve kitchen efficiency and workflow., • Maintain accurate kitchen records, strong reports, and operational documentation., • Maintain a direct and vital line of communication with the Production Manager(s) by providing high-quality, comprehensive reports and structured end-of-day handovers., • Drive continuous improvement initiatives across the kitchen floor. Quality, Food Safety & Compliance • Ensure food safety, allergen, hygiene and HACCP standards are followed at all times., • Support quality control processes and ensure all required checks are completed accurately., • Promote a strong health and safety culture throughout the kitchen operation., • Support audits, risk assessments and compliance activities, including SALSA accreditation., • Help maintain the high standards our customers expect from every Planthood delivery. Stock & Equipment • Support stock control, stock rotation and waste reduction initiatives., • Monitor equipment performance and report maintenance issues promptly., • Help ensure production machinery is operated safely and efficiently. What We're Looking For • Strong culinary expertise: Minimum Chef de Partie (CDP) level experience with a strong palate, refined taste-testing skills, and a deep understanding of complex flavor profiles., • Mastery of cooking processes: Excellent knowledge of high-volume cooking methods, precise recipe scaling, ingredient behavior, and yield optimization., • Technical kitchen capability: Solid technical capability operating heavy kitchen equipment (e.g., bratt pans, large industrial boiling pots, blast chillers) and light kitchen machinery., • Production management skills: Excellent production sequencing abilities, knowing how to balance output speed with premium product quality., • Supervisor experience: Proven supervisory experience in a high-volume commercial kitchen, food manufacturing facility, or fast-paced catering operation., • KPI ownership: Experience driving team performance against key production metrics and taking personal accountability for shift output targets., • Strong reporting skills: Experience maintaining meticulous data logs and delivering high-quality, comprehensive operational reports to management teams., • People leadership: Strong leadership and communication skills, with experience coaching, developing, and motivating teams., • Operational mindset: Strong organisational skills, attention to detail, and a proactive approach to problem-solving and continuous improvement., • Composure & drive: A resilient, positive, and organized individual who maintains composure and drives urgency under pressure., • Compliance knowledge: Good understanding of food safety, HACCP, allergens, and health & safety requirements., • Tech-savvy: Comfortable using digital systems such as Google Workspace (Sheets, Docs, Gmail, Drive, etc), Slack, Trail, etc. Why Join Us? • Be part of one of the UK's fastest-growing health food companies., • Play a key role in a business that's scaling rapidly and making a positive impact., • Work with a passionate, supportive and ambitious team., • Enjoy opportunities for development, progression and increased responsibility., • Help us transform the health of people and the planet through food.

We are looking for an experienced, ambitious and enthusiastic Front of House Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farm-ily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: • Salary up to £14.65 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Employee Assistance program (supporting mental health and well-being). Key Responsibilities: • Leading the front of house team in delivering an excellent customer service., • Training, coaching and developing the front of house team., • Ensuring the correct Health & Food Safety standards are always followed. What makes a great Front of House Supervisor? • Experience running a fast-paced kitchen., • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people., • Caring for your team, driving their progression. Why Farmer J? At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!

Event Manager — Nouré & Co Nouré & Co is a fine dining catering house specialising in Indian and Middle Eastern fusion cuisine, built for guests who expect excellence at every event. We’re looking for an Event Manager to lead front-of-house service and report directly to the Founder. The Role You’ll be the presence guests remember; calm, attentive, always one step ahead. You’ll take full ownership of front-of-house operations, from setup through pack-down, managing a team of waiters and hostesses. What You’ll Do • Review event briefs in advance; set staff positions, responsibilities, and service timings, • Lead and coach the FOH team on presentation, timing, and etiquette; set and enforce uniform and grooming standards, • Manage staff on the day; attendance, punctuality, breaks, positioning, and performance, • Oversee service flow: briefings, table timing, course pacing, and guest experience start to finish, • Oversee FOH setup and pack-down, including service stations and equipment, • Coordinate with the venue, planners, and other suppliers as needed, • Act as the calm point of contact on-site, resolving issues independently; before guests notice and without escalating to the Founder, • Liaise with the kitchen and Founder to align service with each event’s vision, • Manage scheduling, event briefs, and post-event debriefs What We’re Looking For • 2–3+ years managing floor teams in fine dining, luxury hospitality, or high-end events, • An eye for detail and an instinct for anticipating guest needs before they ask, • Comfortable working closely with a Founder who cares deeply about how things look and feel, • Based in London, with flexibility to travel to venues and work evenings/weekends, • Genuine appreciation for Indian and Middle Eastern culinary culture is a strong plus This is a hands-on leadership role for someone who treats service as a craft. If this sounds like you, we’d love to hear from you.

Charity Fundraiser – Events Day rate + performance bonuses Full-time & flexible opportunities available No fundraising experience required – full training provided Make a difference while building valuable skills We’re looking for confident, positive and motivated people to join our team as Charity Event Fundraisers, representing some of the UK’s best-known charitable organisations. You’ll work at busy event locations, shopping centres, supermarkets and other public venues, speaking face-to-face with members of the public about the charity you represent. The aim is simple: create genuine conversations, raise awareness and inspire people to support an important cause. This is a people-focused role. You don’t need previous fundraising experience – we’re much more interested in your attitude, communication skills and willingness to learn. What you’ll be doing • Representing a leading UK charity at events and public venues, • Starting friendly, engaging conversations with members of the public, • Sharing the charity’s work, campaigns and impact, • Inspiring people to become long-term supporters, • Working alongside an energetic, supportive fundraising team, • Developing your communication, confidence and leadership skills, • Helping your team achieve fundraising and campaign targets What we’re looking for You could be a great fit if you’re: • Confident and comfortable speaking to new people, • Friendly, enthusiastic and approachable, • Passionate about making a positive difference, • Resilient and able to stay motivated in a fast-paced environment, • Goal-oriented and enjoy working towards targets, • A strong communicator and willing to learn, • Reliable and comfortable working as part of a team Experience in fundraising, events, hospitality, customer service, promotions or sales can be useful, but it isn’t essential. Pay & progression You’ll receive a guaranteed day rate, giving you security for the time you work. On top of this, we offer uncapped performance-based bonuses for strong fundraising results. The better you perform and the more supporters you inspire, the greater your earning potential. For people who want to progress, there are also opportunities to develop into team leadership, coaching and campaign management roles. Why join us? You’ll be doing more than simply earning money. You’ll be representing causes that matter, meeting hundreds of different people, developing skills that can stay with you throughout your career and directly contributing to the work of major charities. If you’re looking for a role where your personality, work ethic and ability to connect with people genuinely matter, we’d love to hear from you. Apply today and our team will be in touch to discuss the opportunity.

General Manager Location: London (multi-site group) Salary: £38,000 - £42,000 + performance bonus Hours: Full-time Key Requirements (Must-Have) • Proven experience as a General Manager or senior leader in a high-volume restaurant (5+ years), • Strong leadership and team development track record, • Solid commercial awareness with P&L ownership, • Ability to drive sales, profitability, and performance targets, • Hands-on approach with a passion for guest experience, food, and service standards About Us We’re a growing all-day dining group with three London sites and more openings on the way. Our focus is on quality, consistency, and building strong teams that deliver exceptional guest experiences. The Role As General Manager, you will take full ownership of your restaurant, leading your team to deliver excellent service, strong financial performance, and a positive, high-performing culture. This is site based, and you will spend your time on the floor. Key Responsibilities • Oversee day-to-day restaurant operations and lead from the floor, • Coach, develop, and inspire your team, • Deliver outstanding guest experience and maintain strong review scores, • Drive sales, targets, and profitability, • Manage labour, stock, and costs effectively, • Ensure compliance with H&S, food safety, and company standards, • Handle customer feedback professionally and resolve issues efficiently, • Lead recruitment, training, and team development, • Execute marketing campaigns and in-store activations, • Collaborate with operations, HR, and marketing teams, • Support other sites when required What We’re Looking For • A confident, hands-on leader who leads by example, • Highly organised with strong attention to detail, • A customer-first mindset with a passion for hospitality, • Positive, driven, and capable of building a high-performing team culture, • Interest in food and drink (wine knowledge is a plus) What We Offer • Competitive salary (£38K - £42k), • Performance bonus (post-probation), • Clear career progression with new openings planned, • Refer-a-friend scheme, • Paid holidays, • Staff meals and beverages, • Company events and team socials We’re looking for a leader who sets standards, drives results, and creates an environment where teams thrive. We look forward to working with you, TBP Job Type: Full-time Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount Experience: • Hospitality management: 5 years (preferred) Language: • English (required) Licence/Certification: • Level 3 Food Hygiene Certificate (preferred) Work authorisation: • United Kingdom (required) Work Location: In person

We are looking for a motivated, confident, and customer-focused Sales Assistant to join our field sales team. In this role, you will engage with potential customers, introduce and promote our products or services, generate leads, and secure sales while delivering exceptional customer service. The ideal candidate is outgoing, resilient, self-motivated, and enjoys working in a target-driven environment. ———————————————— Key Responsibilities ● To promote and sell the company’s products or services. ● Engage customers and residents in a professional, friendly, and respectful manner. ● Explain product features, benefits, and pricing clearly and accurately. ● Identify customer needs and recommend suitable solutions. ● Generate leads and convert enquiries into sales. ● Meet or exceed individual and team sales targets ● Attend team meetings, sales training, and coaching sessions as required. Working Hours Flexible working hours, including evenings and weekends, depending on customer availability and business needs. Benefits Performance-based bonuses and incentives. Comprehensive sales and product training. Ongoing coaching and career development. Opportunities for promotion within the team. Company uniform and sales materials provided (where applicable). Employee recognition and reward programmes. Equal Opportunities We are committed to providing equal employment opportunities for all applicants and employees. We value diversity and strive to create an inclusive workplace where everyone is treated fairly, respectfully, and has the opportunity to succeed.

We’re looking for a passionate, motivated and personable Sports Therapist / Massage Therapist to join the team at London Massage & Movement. This role is ideal for someone who wants more than simply delivering back-to-back massage treatments. We’re looking for a therapist who is interested in understanding why clients are experiencing pain or movement problems and helping them progress through treatment, rehabilitation and ongoing maintenance. The Role You’ll work with a varied client base, ranging from people dealing with everyday aches, pains and postural issues through to gym-goers, runners and recreational and professional athletes. Depending on your qualifications and experience, your role may include: • Sports massage and deep tissue massage, • Injury assessment and treatment, • Movement and postural assessment, • Rehabilitation and corrective exercise, • Mobility and movement sessions, • Strength and conditioning-based rehabilitation, • Developing rehabilitation programmes, • Supporting clients returning to training and sport, • Ongoing maintenance and injury-prevention treatment, • Providing excellent client education and aftercare You’ll be responsible for managing your own clients while working as part of the wider LMM team. What We’re Looking For We want someone who is passionate about what they do and genuinely wants to continue developing as a therapist. You should be: • Professional, reliable and organised, • Friendly, confident and comfortable communicating with clients, • Passionate about health, movement, rehabilitation and performance, • Able to build strong long-term relationships with clients, • Comfortable working independently while also contributing to a team, • Willing to learn and develop your clinical skills, • Proactive about building and maintaining your client base, • Committed to delivering a consistently high standard of service Experience is valuable, but equally important to us is your attitude, personality and willingness to learn. Qualifications Applicants should hold a recognised qualification relevant to the position, such as Sports Massage, Sports Therapy or a similar therapy qualification. Additional qualifications or experience in rehabilitation, personal training, strength & conditioning, corrective exercise or movement assessment would be beneficial. Working at London Massage & Movement At LMM, we want therapists to have the opportunity to develop beyond the treatment table. Our approach combines hands-on therapy, movement, rehabilitation and strength & conditioning, allowing us to provide clients with a complete pathway from pain and injury through to returning to the activities they love. You’ll work alongside experienced therapists and coaches, with opportunities to discuss cases, learn from the team and continue developing your assessment, treatment and rehabilitation skills. We work with a broad range of clients, from the general population through to high-level and professional athletes, creating an environment where no two days are exactly the same. As the business continues to expand, there will also be opportunities for the right person to take on greater responsibility and develop their role within London Massage & Movement. What We Offer • An established and growing client base, • A professional treatment and rehabilitation environment, • Support with developing your client diary, • Opportunities for continued learning and mentoring, • Exposure to a wide range of clients and injuries, • The opportunity to integrate treatment and exercise rehabilitation, • A supportive and experienced team, • Opportunities to develop within a growing business, • Flexible working opportunities depending on the role, • A friendly, professional and ambitious working environment The Person Above everything, we want someone who fits the culture we’re building at LMM. You don’t need to know everything on day one. We value therapists who are curious, ask questions and want to continually improve. We want someone who takes pride in their work, cares about their clients and understands that great therapy isn’t just about what happens during the appointment – it’s about helping people achieve meaningful, long-term results. If you’re looking for an opportunity to build your client base, improve as a therapist and develop your career within a growing sports therapy, rehabilitation and performance business, we’d love to hear from you. Join London Massage & Movement and grow with us.

About Soul Mama At Soul Mama, we are all about bringing soulful experiences to life through exceptional food, world-class live music and vibrant culture. Our mission is simple: to create unforgettable experiences that nourish both the body and soul. As one of London’s fastest growing live music venue and restaurant brands, we pride ourselves on creating high-energy spaces where music, community and hospitality come together. Our food celebrates bold flavours inspired by African, Caribbean and South American cuisines, creating a dining experience that sits at the heart of everything Soul Mama represents. We are looking for a passionate, organised and driven Sous Chef to support our kitchen leadership team and help deliver consistently exceptional food standards as we continue to grow. Job Overview The Sous Chef plays a key leadership role within the Soul Mama kitchen, supporting the Head Chef in delivering outstanding food quality, operational excellence and a positive team culture. As second-in-command, you will assist with the day-to-day running of the kitchen, ensuring service runs smoothly, standards remain consistently high and the team are supported to perform at their best. This is a hands-on leadership role suited to someone who thrives in a fast-paced hospitality environment, takes ownership and leads by example. You will be expected to maintain excellent food standards, support cost control, uphold compliance requirements and contribute towards the continued success and growth of Soul Mama. Key Responsibilities *Kitchen Operations & Service Management* · Support the Head Chef with the daily running and organisation of all kitchen operations. · Lead kitchen service, ensuring smooth workflow, clear communication and efficient execution. · Coordinate kitchen sections effectively to ensure dishes are prepared and delivered to standard. · Maintain excellent standards of taste, presentation, quality and consistency. · Take responsibility for kitchen operations in the absence of the Head Chef. · Identify service challenges quickly and implement effective solutions. · Support continuous improvements across kitchen systems and processes. *Food Production & Quality Control* · Ensure all dishes meet Soul Mama recipe specifications, presentation standards and portion controls. · Maintain high standards of preparation, cooking and plating. · Oversee mise en place preparation and ensure readiness ahead of service. · Monitor ingredient quality, freshness and stock rotation using FIFO procedures. · Conduct regular quality checks throughout preparation and service. · Support menu development, specials and improvements where required. · Maintain consistency across every guest dining experience. *Team Leadership & Development* · Lead, motivate and support chefs and kitchen team members during service. · Create a positive working environment based on teamwork, respect and accountability. · Support training, onboarding and development of new team members. · Coach junior chefs to improve skills, confidence and performance. · Provide constructive feedback and support team progression. · Ensure kitchen expectations, procedures and standards are clearly communicated. · Lead by example through professionalism, attitude and work ethic. *Stock, Waste & Financial Control* · Support effective stock management, ordering and inventory processes. · Participate in regular stock counts and reporting. · Monitor food waste and actively support waste reduction. · Ensure correct storage procedures are followed to maintain quality and reduce loss. · Report shortages, supplier issues or stock concerns promptly. · Support the Head Chef in achieving GP targets and controlling food costs. · Maintain strong awareness of portion control and commercial performance. *Food Safety, Hygiene & Compliance* · Ensure all food safety procedures are consistently followed. · Maintain HACCP documentation, temperature checks and kitchen records. · Ensure compliance with EHO requirements and Safer Food Better Business standards. · Maintain exceptional cleanliness, organisation and hygiene throughout the kitchen. · Ensure allergen procedures are followed accurately at all times. · Report maintenance issues, equipment faults or safety concerns promptly. · Promote a safe working environment for the entire team. *Communication & Operational Support* · Work closely with the Head Chef, management team and front of house departments. · Support strong communication between kitchen and service teams. · Attend meetings and provide operational updates when required. · Support the implementation of new procedures and company standards. · Represent Soul Mama positively and professionally at all times. *Skills & Experience* · Previous experience as a Sous Chef or strong Junior Sous Chef ready for progression. · Experience working in a fast-paced restaurant or hospitality environment. · Strong understanding of kitchen operations and service delivery. · Knowledge of stock management, GP control and waste reduction. · Excellent food safety knowledge including HACCP standards. · Ability to lead, motivate and develop a team. · Strong communication and organisation skills. · Ability to remain calm and solution-focused under pressure. · Passion for food, culture and delivering memorable guest experiences. *Core Competencies* · Leadership and accountability · Strong operational organisation · Quality and consistency focus · Commercial awareness · Coaching and team development · Attention to detail · Problem-solving ability · Adaptability and flexibility · Excellent communication · Positive attitude and professionalism · Ownership and initiative *Desirable but not essential:* · Experience within high-volume restaurants or live entertainment venues · Experience supporting menu development · Previous involvement with kitchen financial targets · Level 3 Food Safety qualification · Experience training and developing junior chefs *Why Join Soul Mama?* You will be joining one of London’s most exciting cultural venues, bringing together food, music and community in a truly unique way. With ambitious growth plans and expanding locations, Soul Mama offers opportunities for development, progression and the chance to be part of building something special. At Soul Mama, we do not just serve food; we create moments. If you are passionate about quality, culture, teamwork and exceptional hospitality, we would love you to be part of the journey. Benefits: • Company pension, • Discounted or free food, • Employee discount, • Store discount Ability to commute/relocate: • Islington N1 0PS: reliably commute or plan to relocate before starting work (required) Experience: • Kitchen: 4 years (required), • Kitchen management: 1 year (required) Language: • Fluent English (required) Licence/Certification: • Level 3 Food Hygiene Certificate (required) Work authorisation: • United Kingdom (required) Work Location: In person with your CV

As a Business Development Executive, your job is simple: Create opportunities. Start conversations. Generate sales. You'll be responsible for identifying businesses that could benefit from StriveAI, getting in front of decision-makers and moving them through our sales process. • Prospect. Identify businesses that need what we offer., • Outreach. Contact business owners through phone, messaging and targeted outreach., • Walk in. In London, you'll have the opportunity to approach businesses face-to-face and open doors., • Qualify. Understand their business, identify their problems and establish whether we can genuinely help., • Book demos. Turn qualified conversations into demonstrations with the sales team., • Follow up. Stay on prospects and manage your pipeline — most deals don't close after one conversation., • Close. You'll be trained on our sales process and expected to develop the confidence to close., • Track everything. Keep your leads, conversations and activity organised through our CRM and sales systems., • Hit your numbers. You'll have clear targets and expectations around activity and results. Who We're Looking For We're looking for hungry, proactive and reliable people. You don't need a perfect CV. We're interested in whether you can: • Speak confidently to business owners and decision-makers, • Start conversations with complete strangers, • Handle rejection without losing momentum, • Stay organised and follow up properly, • Work independently without being constantly chased, • Take coaching and actually implement it, • Hit targets and hold yourself accountable, • Turn up consistently and put a proper shift in, • Stay motivated when the results aren't immediate Previous B2B sales or business development experience is preferred, but not essential. CRM experience is a bonus. Attitude beats experience. We'll teach you the product. We'll teach you the process. We'll give you the systems and training. We can't teach you hunger. 100% COMMISSION-ONLY · UNCAPPED There is NO basic salary and NO guaranteed hourly pay. Your earnings are directly linked to your performance. Our AI automation packages range from £497 to £3,497, with ongoing monthly services and additional products available to sell. There is genuine earning potential here — but it requires genuine work. If you're looking for guaranteed money just for turning up, don't apply. If you're prepared to treat this like a 9–5, put the hours in, build your pipeline and get better at selling, then there's an opportunity to build something substantial. What We Give You • Full training and onboarding, • A structured sales process, • Sales systems and CRM tools, • Coaching from Sales Floor Managers, • Ongoing support and development, • Hybrid/remote working depending on location, • Uncapped commission, • Opportunity to progress into senior sales and management positions, • The chance to join StriveAI at ground level and grow with the company Experience Preferred, not essential: • 2+ years B2B sales experience, • 2+ years negotiation experience, • Previous business development experience, • CRM experience What matters more is your ability to sell, your attitude and your willingness to work. Apply Message us with: 1. Your previous sales or customer-facing experience. 2. Why commission-only appeals to you. 3. How many hours per week you can genuinely commit.

About Us Chococo is an award-winning British chocolatier, crafting exceptional handmade chocolates using fine-origin chocolate and locally sourced ingredients wherever possible. As we continue to grow, we are excited to open our new concession within Selfridges London. We are looking for an experienced, passionate and commercially minded Concession Manager to lead our Selfridges team. This is an exciting opportunity to take ownership of one of our flagship locations, delivering exceptional customer experiences while driving sales, developing your team and maintaining the highest operational standards. Key Responsibilities • Lead the day-to-day operations of the Selfridges concession, ensuring an exceptional customer experience at all times., • Recruit, train, coach and develop a high-performing team, creating a positive and engaging working environment., • Lead by example, inspiring the team to achieve sales targets, maximise opportunities and consistently deliver outstanding service., • Monitor sales performance, KPIs and labour costs, implementing action plans to drive commercial success., • Ensure the concession is impeccably presented, maintaining excellent visual merchandising standards in line with both Chococo and Selfridges expectations., • Manage stock levels, ordering, deliveries, stock counts and inventory accuracy to minimise waste and maximise availability., • Ensure all company policies, food safety regulations and Selfridges operational procedures are consistently followed., • Handle customer feedback and resolve any issues professionally, maintaining the highest standards of customer satisfaction., • Prepare staff rotas, manage scheduling and support payroll administration where required., • Build strong working relationships with the Selfridges management team and represent the Chococo brand with professionalism., • Identify opportunities to improve sales, customer engagement and operational efficiency. Requirements • Previous management experience in premium retail, luxury retail, hospitality or food retail., • A proven track record of leading teams and achieving commercial targets., • Strong leadership, coaching and people management skills., • Excellent communication and interpersonal skills with a customer-first mindset., • Passion for premium food, gifting and delivering memorable customer experiences., • Strong organisational skills with the ability to prioritise and perform in a fast-paced retail environment., • Confident using POS systems and retail reporting to monitor business performance., • Flexible to work weekends, evenings and public holidays in line with Selfridges trading hours., • Eligibility to work in the UK. What We Offer • Competitive salary with opportunities for career progression., • Performance-related bonus opportunities., • Generous staff discount on Chococo products., • The opportunity to lead our exciting concession within one of the UK's most prestigious department stores., • Comprehensive training, ongoing development and the opportunity to grow within an expanding business., • A supportive, passionate and collaborative team environment. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

Ready for more than just a 9–5? We’re building a team of ambitious, outgoing individuals who want to earn great money, develop real-world skills, and access opportunities most people don’t experience until much later in their careers. What You’ll Do: • Represent nationally recognized brands in face-to-face customer interactions, • Develop communication, negotiation, and leadership skills, • Collaborate with a driven, supportive team, • Hit targets, earn incentives, and be rewarded for your performance Why This Role Stands Out:🚀 Fast-Track Promotion – Leadership opportunities in months, not years✈️ Travel Opportunities – Business trips, networking events, and expansion projects💰 Performance-Based Earnings – Your effort directly impacts your income🤝 Strong Team Culture – Regular team events, friendly competitions, and personal development No Experience? No Problem.We provide daily product coaching and hands-on training. All you need is a great attitude and a strong work ethic. We’re Looking For People Who Are:✔ Competitive and motivated✔ Coachable✔ Great with people✔ Willing to step outside their comfort zone✔ Excited by growth and opportunity If you’re tired of roles with little progression and want something that actively builds your future, this could be the opportunity you’ve been waiting for. 👉 Apply today and start building a career — not just collecting a paycheck

JUNIOR TEXTURED HAIRSTYLIST Texture Hair by Floria is looking for a passionate Junior Stylist who wants to develop their career in textured hair. We are a specialist textured-hair salon committed to celebrating curls, coils and waves while creating a space where every client feels seen, understood and confident. This position would suit a developing stylist who already has a foundation in hairdressing but wants greater experience, confidence and education working across different textures. THE ROLE As a Junior Stylist, you will work with clients while continuing to develop your technical knowledge and confidence with support from the Texture team. Your responsibilities will include: • Carrying out thorough client consultations, • Listening to clients’ hair history, goals and concerns, • Performing services within your current training and competency, • Developing skills across curls, coils and different textured-hair patterns, • Educating clients on maintenance, products and home care, • Managing your appointment times effectively, • Maintaining accurate client and service records where required, • Keeping your station clean, organised and prepared, • Supporting appropriate product recommendations and rebooking, • Communicating early when a service may overrun, • Asking for technical support whenever required, • Working collaboratively with stylists, assistants and management, • Participating in training, coaching and continued technical development ABOUT YOU We’re looking for someone who: • Has existing hairdressing training and/or salon experience, • Has a genuine interest in specialising in textured hair, • Is passionate about client care, • Is eager to learn and develop technically, • Accepts feedback positively, • Communicates openly when they need support, • Is reliable, punctual and organised, • Works well as part of a team, • Takes responsibility for their work, • Maintains high standards of hygiene and professionalism You do not need to know everything. We would much rather have a developing stylist who is honest about what they don’t know and eager to learn than someone who is afraid to ask for support. WHAT WE OFFER • Ongoing textured-hair education and development, • Technical guidance and coaching, • Opportunities to observe and learn from experienced stylists, • A clear environment for professional growth, • Support in building confidence and expanding your service skills, • A collaborative and supportive salon culture, • Staff benefits in line with salon policy, • Opportunity for long-term progression within Texture OUR CULTURE Texture is about more than beautiful hair. We believe a great salon experience comes from technical skill, empathy, education, professionalism and genuine human connection. We don’t expect perfection. We expect kindness, honesty, responsibility, respect and the desire to keep becoming better. TO APPLY Please submit your CV along with a short introduction. If available, we’d also love to see examples of your work through an Instagram/portfolio link. Tell us why textured hair interests you and what you would most like to develop as a stylist.

Ready to Level Up Your Life — Not Just Work Another Job? We’re looking for ambitious, confident people who want more than the average 9–5 lifestyle. If you’re hungry for success, want to build real skills, earn serious money, and surround yourself with driven people — keep reading. What You’ll Be Doing: • Representing major brands through face-to-face campaigns, • Building confidence, communication, and leadership skills, • Working alongside a motivated, energetic team, • Hitting targets, winning incentives, and getting rewarded for results Why People Love This Opportunity:🚀 Fast Progression – Promotions based on performance, not age or experience💰 Uncapped Earnings – The harder you work, the more you earn✈️ Travel Opportunities – Business trips, networking events, and expansion projects🔥 High-Energy Team Culture – Team nights, competitions, mentoring, and daily motivation📈 Personal Growth – Develop skills that will benefit you for life No Experience Needed.We provide full coaching and hands-on training from day one. What matters most is your mindset, work ethic, and willingness to grow. We’re Looking For People Who Are:✔ Ambitious and self-motivated✔ Confident or willing to build confidence✔ Competitive and driven to succeed✔ Great with people✔ Ready to step outside their comfort zone✔ Serious about changing their future If you’re tired of dead-end jobs and want an opportunity that pushes you to grow, earn more, and think bigger — this could be exactly what you’ve been looking for. 👉 Apply now and start building the lifestyle, confidence, and future you actually want.

Supervisor – Qinwan Café – The Chancery Rosewood Location: Mayfair, London Job Type: Full-time Salary: from £16 per hour (depending on experience) About Qinwan Café Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a carefully curated selection of ice cream, patisseries, dates, and sandwiches. We are looking for an experienced and service-driven Café Supervisor to join our opening team. This role is ideal for an individual who is confident leading a team, maintaining high service standards, and ensuring smooth day-to-day café operations while delivering warm, attentive, and memorable guest experiences. Role Overview As a Café Supervisor, you will be responsible for supporting the Café Manager with the daily operation of the café and taking ownership of the shift when required. Working closely with the Café Manager, Head Waiter, and Café Servers, you will lead and support the front-of-house team, ensure service standards are consistently maintained, and respond effectively to operational and guest-related matters. The Supervisor is expected to lead by example, communicate clearly and promptly, and create a positive, professional, and well-organised working environment. Key Responsibilities Guest Experience • Deliver a consistently high standard of warm, attentive, and professional service, • Lead by example in creating a welcoming and refined guest experience, • Monitor guest satisfaction throughout the service, • Respond promptly and professionally to guest requests and concerns, • Handle guest complaints appropriately and escalate more serious matters to the Café Manager, • Build positive relationships with regular and hotel guests, • Ensure the team maintains the expected service standards at all times Shift & Service Management • Take responsibility for the smooth running of the café during assigned shifts, • Coordinate the front-of-house team and allocate tasks according to operational needs, • Monitor service flow, table management, guest waiting times, and team performance, • Ensure all food and beverages are served correctly and efficiently, • Maintain consistent service and presentation standards during busy periods, • Support the Head Waiter and Café Servers during peak service, • Ensure opening, service, and closing procedures are completed correctly, • Conduct effective shift handovers and communicate important information to management Team Leadership • Lead, motivate, and support the café team throughout each shift, • Provide clear instructions and ensure team members understand their responsibilities, • Lead by example in attitude, appearance, service, and professionalism, • Support the training and development of new and existing team members, • Provide constructive feedback and coaching when required, • Monitor team performance and address operational issues promptly, • Encourage teamwork, respect, and positive communication within the team, • Support management in maintaining a professional and positive working environment Communication • Maintain clear, professional, and timely communication with the Café Manager and management team, • Keep management informed of operational issues, guest concerns, incidents, and team matters, • Respond promptly to management instructions, questions, and requests, • Ensure important information is communicated accurately to the team, • Communicate effectively between front-of-house and back-of-house teams, • Complete clear and accurate shift handovers, • Escalate issues promptly when they are outside the Supervisor's authority or responsibility Operational Support • Support the Café Manager with the daily operation of the café, • Assist with opening and closing procedures, • Monitor cleanliness, organisation, and presentation of all service areas, • Monitor stock levels and report shortages or operational requirements, • Support effective stock rotation and minimise unnecessary wastage, • Report damaged, faulty, or unsafe equipment to management, • Ensure the café operates efficiently during busy service periods, • Support the implementation of company policies, procedures, and operational standards Cash & POS Responsibilities • Ensure POS procedures are followed correctly, • Support accurate cash and payment handling, • Monitor transactions and ensure discounts, refunds, and voids are processed correctly and in accordance with company procedures, • Report any cash discrepancies or irregularities to management promptly, • Support the team with POS-related queries and operational issues Health, Safety & Hygiene • Ensure all health, safety, food safety, and hygiene procedures are followed, • Maintain a clean, safe, and organised working environment, • Ensure team members follow relevant hygiene and safety procedures, • Report accidents, incidents, hazards, or equipment concerns immediately, • Support compliance with company policies and legal requirements, • Take appropriate action in the event of an operational or safety incident and escalate where necessary Product Knowledge • Maintain excellent knowledge of the café's food and beverage menu, • Understand key ingredients, allergens, preparation methods, and product characteristics, • Ensure the team is confident in describing menu items to guests, • Support the team in making appropriate recommendations to guests, • Ensure all products are served correctly and according to the required standards, • Keep up to date with menu changes, new products, and seasonal offerings Requirements Experience • Previous experience in a Supervisor, Team Leader, Head Waiter, or similar hospitality role preferred, • Previous experience in a high-end café, restaurant, hotel, or luxury hospitality environment is an advantage, • Experience leading and supporting a front-of-house team, • Experience working in a fast-paced and guest-focused environment Skills • Excellent leadership, communication, and interpersonal skills, • Strong customer service and hospitality skills, • Ability to lead by example and motivate a team, • Strong organisational and time-management skills, • Excellent attention to detail, • Ability to remain calm and professional under pressure, • Strong problem-solving and decision-making skills, • Ability to communicate operational issues clearly and promptly, • Good understanding of service standards and hospitality operations Additional Requirements • Flexibility to work evenings, weekends, and public holidays, • Professional presentation and strong work ethic, • Positive, approachable, and confident leadership style, • Ability to work effectively in a fast-paced luxury hospitality environment, • Ability to stand and work for extended periods during service, • Commitment to delivering consistently high standards of guest service Schedule Full-time position with shift-based scheduling based on operational needs. The Supervisor may be required to work a flexible schedule, including mornings, evenings, weekends, and public holidays. Key Performance Expectations The successful Supervisor will be expected to consistently demonstrate: • Strong leadership and team management, • Clear, timely, and professional communication, • Consistent delivery of high guest service standards, • Effective shift management and operational control, • Professional behaviour and presentation, • Strong teamwork and collaboration, • Accountability and ownership of responsibilities, • Compliance with company, health, safety, hygiene, and service standards, • Effective handling and escalation of operational and guest concerns

Job Overview Please apply directly through our website 'Theatre On Ice Academy' - 'Join Our Team' Theatre On Ice Academy is seeking an enthusiastic, creative and inspiring Performing Arts Tutor to join our growing team. We are looking for someone who is passionate about developing confident performers and who can help bring the excitement of live theatre onto the ice. The successful candidate will be able to teach at least two performing arts disciplines (e.g. singing, acting or dance) and deliver engaging lessons that develop performance skills, confidence and stage presence for skaters of all ages and abilities. Working closely with our coaching team, you will help create high-quality productions where our performers can SING! ACT! and SKATE LIVE!, making every rehearsal enjoyable, inclusive and inspiring. Key Responsibilities • Plan and deliver engaging, well-structured performing arts lessons., • Teach a minimum of two performing arts disciplines (e.g. Singing, Acting, Dance or Musical Theatre)., • Develop students' confidence, creativity, stage presence and performance skills., • Adapt lessons to suit a range of ages and abilities., • Support the creation and rehearsal of Theatre On Ice Academy productions and showcases., • Work collaboratively with skating coaches to integrate performance with skating routines., • Foster a safe, inclusive and positive learning environment., • Encourage teamwork, professionalism and a love of performing., • Monitor student progress and provide constructive feedback., • Prepare students for performances, competitions and Academy events., • Maintain high standards of safeguarding, professionalism and behaviour management., • Represent Theatre On Ice Academy positively at all times. Essential Requirements • Experience teaching children and/or young people and adults in a performing arts setting., • Ability to confidently teach at least two of the following:, • Singing, • Acting, • Dance, • Musical Theatre, • Excellent communication and interpersonal skills., • Strong classroom and behaviour management skills., • Enthusiastic, organised and reliable., • Willingness to work collaboratively as part of a creative team., • A genuine passion for inspiring young performers. Desirable Qualifications & Experience • Degree, diploma or recognised qualification in Performing Arts, Musical Theatre, Dance, Drama or Music., • OR Experience choreographing or directing performances., • Experience preparing students for productions or competitions., • Enhanced DBS Certificate (or willingness to obtain one)., • DBS Update Service registration., • Level 3 First Aid qualification., • Experience working with both children and adults., • Knowledge of inclusive teaching practices and adapting lessons for mixed abilities., • Experience working within theatre, musical theatre, television or live performance., • Ability to contribute creative ideas for Academy productions., • A passion for theatre, performance and storytelling., • Self-employed and able to manage own tax and National Insurance responsibilities. Why Join Theatre On Ice Academy? At Theatre On Ice Academy, we believe every skater is also a performer. Our mission is to inspire confidence, creativity and excellence by developing students who can SING! ACT! and SKATE LIVE!, bringing the magic of live theatre to the ice. If you are passionate about inspiring the next generation of performers and want to be part of an exciting, supportive and creative team, we'd love to hear from you.

About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we’re passionate about delivering outstanding food, exceptional service and unforgettable guest experiences. We’re looking for an experienced Kitchen Manager to lead our kitchen operation, ensuring every dish is prepared to the highest standard while supporting the smooth and efficient running of the restaurant. This is a hands-on leadership role for someone who thrives in a fast-paced environment, leads by example and takes pride in maintaining a well-organised, high-performing and profitable kitchen. The Role As Kitchen Manager, you will oversee the day-to-day running of the kitchen, ensuring exceptional food quality, efficient operations and full compliance with food safety standards. You’ll lead, motivate and develop the kitchen team, manage stock and ordering, control food costs and ensure every service runs smoothly. Working closely with management, you’ll help maximise profitability, minimise waste and deliver an outstanding dining experience for every guest. Key Responsibilities Kitchen Operations • Lead the daily operation of the kitchen during service., • Prepare and oversee the preparation of all menu items to company standards., • Ensure every dish is presented consistently and served efficiently., • Maintain a clean, organised and fully operational kitchen at all times., • Monitor food quality, portion control and presentation., • Ensure all food is prepared safely and in line with HACCP and food hygiene regulations., • Manage prep schedules to ensure the kitchen is ready for every service., • Maintain kitchen equipment and report maintenance issues promptly. Leadership & Team Management • Recruit, train, coach and develop the kitchen team., • Lead by example, creating a positive and accountable working culture., • Schedule staff effectively to meet business needs., • Conduct regular performance reviews and provide ongoing feedback., • Manage disciplinary and performance issues in line with company procedures., • Foster strong communication between the kitchen and front-of-house teams. Stock & Cost Control • Manage stock levels and place supplier orders., • Carry out weekly and monthly stock takes., • Monitor food margins and work to achieve GP targets., • Reduce waste through effective stock rotation and portion control., • Ensure deliveries are checked, stored correctly and recorded accurately. Food Safety & Compliance • Ensure full compliance with Food Safety, HACCP, COSHH and Health & Safety regulations., • Maintain accurate food safety records and temperature logs., • Ensure all team members hold appropriate food hygiene knowledge and training., • Keep the kitchen inspection-ready at all times. Business Performance • Work with management to improve kitchen efficiency and profitability., • Contribute to menu development and seasonal specials., • Identify opportunities to improve systems, workflows and service., • Support new menu launches with recipe development, costings and staff training., • Help achieve labour, food cost and profitability targets. What We’re Looking For • Previous experience as a Kitchen Manager, Head Chef or Senior Sous Chef., • Strong leadership and people management skills., • Excellent knowledge of food safety and kitchen compliance., • Experience managing food costs, GP and stock control., • Ability to perform under pressure in a fast-paced environment., • Strong organisational and communication skills., • Passion for delivering exceptional food and guest experiences. What We Offer • Competitive salary., • Performance-based bonus opportunities., • Staff meals while on shift., • Employee discounts., • Ongoing training and career development., • Opportunity to help shape and grow an ambitious restaurant brand., • Supportive and energetic working environment.

OATIS is a fast-growing wellness-focused food and beverage brand on a mission to create a new healthy high-street dining experience centred around the benefits of steel-cut oats. We serve premium oat bowls, speciality coffee and wholesome food designed to keep our customers energised and satisfied throughout the day. As we continue to grow, we’re looking for an ambitious Assistant Site Manager to join our Queensway team and help drive the next stage of our journey. The Role Reporting to the Site Manager and Area Manager, you will play a key role in the day-to-day running of the café and wider business. This is a hands-on leadership role for someone who leads by example, thrives in a fast-paced environment and is excited by the opportunity to help build a growing brand. You will work across Front of House and Back of House operations, support team development, contribute to commercial performance and collaborate with management teams across multiple OATIS locations. You will also assist in managing and growing our catering operation from our central kitchen in Queensway, helping develop this exciting new area of the business. Key Responsibilities ● Lead service across Front of House and Back of House. ● Train, coach and develop team members. ● Assist with rota planning and labour scheduling. ● Act as a first point of contact for holiday and sickness cover. ● Manage stock, ordering, supplier relationships and procurement. ● Monitor stock levels, wastage and inventory controls. ● Drive sales and identify opportunities to improve business performance. ● Maintain exceptional standards of cleanliness, food safety and compliance. ● Work collaboratively with managers across multiple OATIS locations. ●Assist with catering orders and operational logistics with the central kitchen What We’re Looking For ● Minimum 2 years’ experience in a hospitality management or supervisory role. ● Strong leadership and communication skills. ● Excellent organisation and attention to detail. ● Experience working in a fast-paced environment. ● Commercial awareness and understanding of business performance. ● Ability to remain calm under pressure and solve problems proactively. ● Flexible, reliable and committed approach to supporting the business. ● Passion for hospitality, food and customer service. Desirable: ● Barista experience. ● Experience with supplier management and procurement. ● Experience with catering operations or event catering. ● Experience working within a growing hospitality brand. What We Offer ● Ongoing training and development. ● Opportunity to grow with a rapidly expanding business. ● Genuine career progression into Site Manager and future senior leadership roles. If you’re looking to join an exciting, fast-growing wellness brand and want to play a key role in shaping its future, we’d love to hear from you.

Role: Café Supervisor White Mulberries is an independent group of three specialty coffee and brunch cafés. We are looking for an experienced Café Supervisor to lead our team at our vibrant St Katharine Docks location, just moments from Tower Bridge. Experience & Requirements • A minimum of 12 months’ experience in a supervisory or managerial role within the hospitality industry., • A confident and skilled barista with the ability to train, coach, and develop team members to consistently high standards., • Level 2 Food Hygiene Certificate is essential, along with a strong understanding of food safety, allergens, and health & safety procedures., • Calm, organised, and able to perform well under pressure., • Experience in recruiting, interviewing, onboarding, and training team members., • Flexible to work weekends and public holidays. What We Offer • An excellent pay package., • A friendly, supportive, and welcoming team environment., • Ongoing training and development., • Genuine opportunities for career progression into senior management roles. If you’re a passionate leader who takes pride in delivering outstanding customer service, exceptional coffee, and high-quality brunch in a fast-paced environment, we’d love to hear from you.

About L&C CONSULTANT LIMITED L&C CONSULTANT LIMITED is a London-based consultancy providing professional advisory and client support services. As part of our continued development, we are looking for a motivated and client-focused Health & Wellness Consultant to join our team. This role is suitable for someone who is passionate about healthy lifestyles, enjoys working directly with clients and is confident in developing long-term client relationships. Key Responsibilities 1. Conduct one-to-one consultations to understand clients’ health, lifestyle and wellbeing needs, and establish realistic personal goals., 2. Develop personalised, non-clinical wellness plans covering healthy routines, nutrition awareness, physical activity, stress management and general wellbeing., 3. Monitor client progress, provide ongoing motivation and adjust recommendations through regular follow-up consultations., 4. Explain and recommend suitable company services, follow up with prospective and existing clients, and support the conversion of enquiries into bookings or service plans., 5. Maintain accurate and confidential client records, support wellness events and marketing activities, and refer clients to qualified healthcare professionals where matters fall outside the role’s scope. Qualifications & Skills A relevant qualification or experience in health, wellness, nutrition, fitness, coaching or a related field is preferred. Candidates should have strong communication, customer service and organisational skills, with the confidence to conduct consultations, build client relationships and work towards performance targets. What We Offer A basic salary of £28,000 per annum. Additional performance-based commission. Professional training and ongoing development. Opportunities to build experience in health, wellness and client consultancy. A supportive and professional working environment. Opportunities for career progression as the business develops.

Live Football Data Scout Pay: £60 per match, plus performance bonuses Schedule: Flexible, 1 to 3 matches per week Location: Local football stadiums N5Goal is looking for a reliable and attentive Football Data Scout to attend live matches and report key events in real time using a mobile app. Responsibilities • Attend assigned football matches, • Follow the action closely throughout the game, • Record key match events accurately in real time, • Arrive on time and remain in contact with the coordinator, • Follow all reporting instructions and quality standards Requirements • Professional experience in football is required, such as playing, coaching, refereeing, scouting or match analysis, • Strong understanding of football rules and match events, • Excellent attention to detail and quick reactions, • A reliable smartphone with mobile internet, • Availability during evenings and weekends, • Basic English for understanding instructions, • Responsible, punctual and able to remain focused throughout the match What We Offer • £60 per completed match, • Additional performance-based bonuses, • Flexible schedule with 1 to 3 matches per week, • Full instructions and training, • Opportunities to cover larger and higher-profile matches The selection process includes a short application, accuracy and reaction tests, training and one unpaid trial match. Successful applicants will then receive access to paid assignments.