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At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow, belong and impact. You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: We are seeking a client facing individual with at least five years of R&D experience to manage the delivery of R&D claims for a diverse national client base. This is an exciting opportunity for an ambitious individual that has experience of managing clients (of various size and across several sectors), the end-to-end delivery of research and development claims, whilst also being keen to grow the business by proactively being out in the local market. This role also provides an opportunity for the successful candidate to progress to more senior roles in our growing national Innovation Incentives team. The individual will therefore play an important role in the wider Forvis Mazars' R&D team by working directly with an established and diverse team of R&D specialists, business stakeholders, and the local leadership team across our Northern offices. What You'll Do: • You will develop claim methodologies, and prepare R&D tax relief claims for submission to the HMRC for Forvis Mazars clients, • You will be the main point of contact for all Forvis Mazars clients' R&D Tax queries and will contact HMRC and their behalf., • You will write technical descriptions of client's projects, while preparing documentation to support R&D claims, based on UK BIS guidelines, • You will coach and review the work completed by the junior staff within your team., • Strong technical knowledge of UK R&D Tax and preparation of R&D claims. What You'll Bring: • Strong technical knowledge of UK R&D Tax and preparation of R&D claims., • ATT (or equivalent) qualification, • Demonstrate broad and strong technical tax knowledge and experience., • Broad experience of managing the financials on clients, delivering on budgets and negotiating fees with clients., • Experience of identifying opportunities for business development on tax clients (and ideally across other service lines). What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: ___ – Located in 3 Wellington Place, 5th Floor, Leeds, LS1 4AP. Just a 10-minute walk from Leeds Station. Positioned in a modern business quarter with excellent amenities and green spaces. ___ – Located in One St Peter's Square, Manchester, M2 3DE. Easily accessible from Piccadilly and Oxford Road stations. A vibrant city centre location surrounded by top restaurants, shops, and cultural hotspots. Ready to Grow, Belong, and Impact? Apply now and join us at Forvis Mazars!

Client Services Manager Your new company Hays are recruiting for a permanent Client Services Manager to lead and inspire a high-performing client services team. This pivotal role ensures exceptional service delivery across multiple channels, balancing immediate business needs with long-term capability development. You will combine strategic leadership, operational excellence, and stakeholder collaboration to drive outstanding client outcomes. This role is based in Manchester city centre. Your new role We are partnering with a leading UK business undergoing significant growth and transformation. As part of its expanding pensions and retirement portfolio, the organisation is seeking an exceptional SIPP Client Services Leader to elevate standards, strengthen operations, and build a centre of excellence within its Manchester hub.This is a newly created leadership role, positioned to have significant influence across operations, client experience, and the future evolution of the SIPP proposition.You will: • Provide clear, influential leadership to multi‑disciplinary SIPP teams., • Build a high‑performance culture grounded in accountability, inclusion, and continuous improvement., • Develop leaders and specialists, strengthening capability and confidence across the function., • Drive standards across all SIPP processes, ensuring consistency, resilience, and regulatory compliance., • Optimise and modernise workflows, leveraging automation and technology to enhance efficiency and client experience., • Oversee KPIs, SLAs, and resource planning, ensuring teams can scale effectively with demand., • Act as a key escalation point for complex or sensitive SIPP enquiries., • Partner with Technology, Risk, Compliance, Oversight, and Product teams to enhance journeys and shape the evolving SIPP proposition., • Use data insights to inform decisions, identify trends, and influence retirement operations' strategy., • A high‑calibre people leader with experience, uplifting performance and driving cultural transformation., • Strong background in SIPP operations, pensions administration, and the UK regulatory landscape., • Experience within platform environments or high‑growth financial services operations., • Exceptional communication skills with the ability to simplify complexity and steer teams with clarity., • A track record of leading through change and embedding best‑practice operational standards., • Industry qualifications (e.g., CII, PMI) welcomed.What you'll need to succeed, • Significant leadership experience within a financial services contact centre or operational environment., • Strong knowledge of financial services and regulatory requirements; investment product knowledge is desirable., • Proven ability to coach, develop, and lead teams to success., • Skilled in designing and executing business plans that improve performance and client outcomes., • Excellent communication and stakeholder management skills., • Strong organisational and prioritisation abilities, with experience managing multiple initiatives. 4734403

Head of Contact Centre Your new company Hays are recruiting for a permanent Head of Contact Centre based in Manchester City Centre. This position is responsible for leading and optimising the operations of a multichannel client service function. This role will ensure the delivery of exceptional service quality through effective workforce management, training, client communications, and change management. It combines strategic leadership with hands-on collaboration to balance immediate business needs and long-term capability development. Your new role Key Responsibilities • Lead, coach, and motivate the Contact Centre team to deliver outstanding client outcomes., • Design and implement business plans aligned with organisational priorities and client needs., • Oversee contact volume forecasting, workforce planning, scheduling, and real-time management., • Drive change management and business readiness activities for strategic initiatives and continuous improvement., • Manage the design, delivery, and governance of client communications, ensuring clarity and compliance., • Plan and govern training programmes for new hires, upskilling, regulatory, and role-specific requirements., • Maintain a strong risk and control environment to ensure safe and compliant service delivery., • Collaborate with senior leaders to optimise resource allocation and support long-term capability development., • Set and review performance standards, adjusting strategies based on data and feedback., • Participate in special projects and other duties as required.What you'll need to succeed, • Significant leadership experience within a financial services contact centre or operational environment., • Strong knowledge of financial services and regulatory requirements; investment product knowledge desirable., • Proven ability to lead, coach, and develop high-performing teams., • Demonstrated success in designing and implementing business plans that improve performance and client outcomes., • Excellent communication, facilitation, and stakeholder management skills., • Strong organisational and prioritisation abilities with experience managing multiple initiatives. 4734366

Who Are We? Gear4music is a leading UK & European musical retailer. Since launching in 2003, our mission has been to make music accessible for all. We now offer over 62,000 products, serve customers in 190 countries, and operate in 15 languages and 9 currencies. In 2022, we also launched AV.com – retailing HiFi, Home Cinema, and accessories. Behind the scenes, we’re powered by a growing technical team who make all of this possible. We recently turned over £147m and continue to grow, evolve, and innovate. Who Are You? You're a motivated, flexible and talented engineer who is enthusiastic about learning new things and challenging themselves. You’re not a lone ranger but believe in collaborative, friendly working environments that deliver real projects. You’re someone who takes pride in the things you do, from beginning to end. You love the attention to detail and might admit it's a blessing and a curse. You’ll also need some personality, a strong GIF-game, and we’d love to know what you’re into.. to an extent. Your Mission You will be someone who pushes commercial value and helps improve team values. You relish the opportunity to work with like minded people, helping influence and reinforce value through data-driven decision making. You help shape and define how we can be more effective with both commercial and team values at the core of each decision. You will: • Have the soft-skills necessary to accept and provide feedback graciously., • Drive and deliver change utilising your technical knowledge., • Promote a positive, open, communicative attitude and culture within your team., • You will champion new technologies when it’s right for the business. Some of the technical things we’re looking for: • Modern PHP development skills., • HTML5, SCSS, JavaScript (including frameworks like ReactJS and ExtJS)., • MySQL knowledge, working with large databases., • Cloud computing and containerised applications., • Building scalable distributed systems., • A background in e-commerce., • An interest in software performance., • Any of: Composer, Docker, Github, CI, PHPUnit, Kubernetes, Google Cloud, ElasticSearch, xhprof. Don’t worry if you can’t tick all these boxes! If you did, you might be exaggerating. We’d like to hear from you if this sounds like the type of technology stack you’re used to working with. Why Us? Because we care about YOU. We pride ourselves on our culture, offering more than gimmicky branded merch and a PS5 you don’t have time to play. You are the most important aspect of our business. We want to grow and nurture you in an open and supportive environment. We create a safe and conducive atmosphere for you to share your ideas and make the necessary mistakes without the fear of failing - after all, mistakes are growing pains! We bring our most authentic selves forward - no need to pretend to be something you’re not, we’d rather your energy went into something more fulfilling. We embrace and encourage individual quirks and believe these qualities should be celebrated as they are vital to our innovation. We actively seek new ways to develop ourselves and respond to feedback constructively. We proactively share advice with others to accelerate our growth with new insights and perspectives. We celebrate each other's success because when we win, we win together and if we don't win, we learn together! We've got important things covered, like having properly trained mental health first aiders, a wellbeing coach, work-life balance, tailored personal progression plans and the glue that holds us all together - our Slack channel. We’re techy to the core, with technical leaders through to board level. We pride ourselves on our flat structure where directors sit in with the teams and are there when you need them. We encourage open and honest feedback, even if you’re critiquing your boss. No power games here! What We Will Offer • Great pay – and it’s always on time., • No expectation of long hours. We respect your time., • A personal development plan and regular 1:1s., • Your choice of Mac or Windows Laptop, • Health Assured Employee Assistance Programme., • A generous staff discount scheme., • Flexible hours and no dress code., • Mental health first aiders., • A strong learning culture with support for external training. And the usual good stuff: • Cycle to work scheme., • Eyecare vouchers., • Company pension scheme., • Employee referral bonuses. We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.

About the Role: We are seeking an experienced Engineering Manager – HVDC Control & Protection (C&P) to lead a highly skilled technical team delivering HVDC solutions worldwide. This role combines deep technical involvement in HVDC control technology with people leadership and project execution responsibility. You will lead a team of approximately 10–15 Control & Protection engineers, accountable for technical delivery across HVDC projects, development of control concepts, and close technical engagement with customers. The role requires hands-on expertise in HVDC control systems and validation and verification, alongside strong leadership, mentoring, and coaching capabilities. Technical Leadership & Project Execution • Lead and drive end-to-end technical execution of HVDC Control & Protection scope across customer projects., • Define and approve technical concepts, architectures, and control strategies for HVDC systems., • Act as the technical authority for HVDC control technology, ensuring compliance with project requirements, standards, and business best practices., • Oversee and contribute to validation and verification activities, including controller testing, system integration testing, and site support., • Support commissioning, troubleshooting, and technical problem-solving during project execution phases. Customer & Stakeholder Engagement • Serve as a key technical interface towards customers, consultants, and internal stakeholders., • Lead technical discussions, reviews, and clarifications with customers related to HVDC control and protection solutions., • Translate customer requirements into clear technical specifications and executable engineering solutions. People Leadership & Team Development • Lead, coach, and develop a diverse team of 10–15 engineers, • Balance hands-on technical involvement with effective people management., • Support capability development through training plans, mentoring, technical coaching, and knowledge sharing., • Conduct performance management, goal setting, and career development discussions. Qualifications & Experience • Degree in Electrical Engineering, Power Systems, Control Engineering, or a related field., • 10+ years of experience in HVDC Control & Protection engineering, • Proven expertise in HVDC control systems, including control algorithms, system dynamics, and grid integration., • Strong experience in validation & verification, including RTDS or equivalent real-time simulation tools., • Prior experience in a technical leadership or people management role, leading engineering teams.

Key Responsibilities Lead and promote a strong EHS culture, ensuring compliance with internal policies and driving continuous improvement Lead, coach, and develop the maintenance team to deliver high-performance operations aligned with site strategy Identify skill gaps and implement competency de

15-month Contract Hybrid Manchester City Centre £45-£55K +10% Completion bonus + benefits A high‑growth technology company is looking for a proactive, commercially minded HR Advisor to join their dynamic People team. This role is perfect for someone who thrives as a trusted partner to the business, coaching leaders and shaping an exceptional employee experience. Key Responsibilities • Partner with managers to provide pragmatic guidance on performance, development and day‑to‑day people matters., • Act as an approachable, credible HR contact across commercial teams, supporting an inclusive and engaging employee experience., • Coach and challenge leaders to strengthen capability, drive high performance and champion company culture., • Manage employee relations cases and organisational change with fairness and integrity., • Support delivery of the People strategy and turn priorities into practical actions., • Collaborate with specialist teams (Reward, People Experience, Development) on people solutions., • Use people data and insights to inform decisions and measure impact., • Support key people processes (performance, calibration, reward, engagement)., • Maintain headcount oversight to support workforce planning., • Drive continuous improvement and champion new technologies, including AI. About You • Proven HR/People Advisor experience ideally in a commercial environment, • Strong employee relations expertise with sound judgment and a commercial mindset., • Excellent communicator with the ability to influence, coach and build trust quickly., • Adaptable, resilient and confident navigating ambiguity and busy workloads., • Solid understanding of UK employment law., • Tech‑savvy, ideally with Workday experience and interest in emerging technologies., • A collaborative, positive team player with a passion for delivering a great employee experience. If you’re seeking a contract role where you can make real impact, partner with senior leaders and support a high‑performance, innovative environment, this is an exciting opportunity. They truly put people first and you’ll be joining a friendly, supportive team.

Sales Manager | Wilmslow | Citation Citation is scaling fast and we’re doing it with serious backing. Backed by global private equity investors KKR, Hg and Harbour Vest, Citation is one of the UK’s fastest-growing providers of Health and Safety, HR, Employment Law and ISO services. This investment is fuelling expansion, accelerating ambition and creating real opportunities for leaders who want to build, not just manage. Our Wilmslow office is a key part of that growth story. High energy, commercially driven and already delivering results, this team is built for scale. We’re now looking for a Sales Manager to take ownership of an outbound B2B sales floor and drive the next phase of growth. The Opportunity This is a hands on, high impact leadership role. You’ll be responsible for running a fast paced outbound B2B sales team, setting the tempo on the floor and delivering consistent performance against ambitious growth targets. You won’t be managing from the side lines. You’ll be on the floor, in the numbers and in the conversations, driving activity, quality and results every day. 💼 What you’ll own • Lead and develop an outbound B2B sales team, • Deliver monthly and quarterly revenue targets, • Coach for improved conversion, call quality and commercial confidence, • Use Salesforce and KPI data to spot gaps and act fast, • Build a culture of pace, accountability and high standards, • Develop talent and future leaders as the business scales 🎯 What success looks like • A high performing, motivated team hitting targets consistently, • Clear expectations on activity, behaviour and results, • Strong pipeline discipline with data led decisions, • A sales floor with energy, urgency and ambition 👤 What we’re looking for • Proven experience leading outbound B2B sales teams, • Background in high volume, performance led environments, • Strong coaching skills with the confidence to hold people to account, • Comfortable with data, reporting and CRM systems, • A leader who thrives in fast moving, investor backed businesses ⭐ Why Citation • Backed by KKR, Hg and HarbourVest with serious growth plans, • 33 days holiday including bank holidays, • Your birthday off 🎂, • Enhanced leave for weddings, new families and pawternity 🐾, • Healthcare cash plan, • Paid day for community volunteering 📍 Wilmslow 📈 High growth, high impact role Interested? Apply now or message for a confidential chat.

Regional Sales Manager North UK, Field-Based Step into Sales Leadership Are you a high-performing Key Account Manager ready to take the next step in your career? If you’re driven to lead teams, deliver commercial success, and make a meaningful impact in healthcare, this could be your opportunity to grow into a leadership role with purpose. We’re recruiting a Regional Sales Manager for our client’s dermatology portfolio, a role that blends strategic leadership with hands-on customer engagement across the North of the UK. Join a values-led organisation where quality, ethics, innovation, and service are more than just words, they’re the foundation of everything they do. What you’ll step into: • Lead, coach and inspire a field-based sales team to exceed performance targets, • Take ownership of key accounts and build senior-level customer relationships, • Shape and implement regional sales strategies and support local business planning, • Allocate resources to maximise commercial impact and ROI, • Collaborate cross-functionally with marketing and account teams to deliver campaigns, • Analyse performance data and share insights to drive continuous improvement What you’ll bring: • Proven success in pharmaceutical or medical sales, ideally within dermatology, • A natural leader with strong coaching skills and a passion for team development, • Commercially astute with advanced account management capabilities, • Excellent communicator with strong stakeholder engagement and analytical skills, • Comfortable with Microsoft Office and Google platforms, • Degree-qualified in a relevant field (medical, science, pharmaceutical), • Full UK driving licence and flexibility to travel across the North Why this move matters: • A chance to step into your first leadership role with full support and development, • Flexible working culture that empowers you to lead your region your way, • Competitive salary, car allowance and quarterly bonus, • Comprehensive benefits including pension, private healthcare, life cover and income protection, • 28 days annual leave, rising to 32 with continuous service We welcome applications from individuals of all backgrounds and experiences. If you’re ready to take the next step in your sales career and lead with purpose, we’d love to hear from you.

Job Title: SEO Account Manager Location: Manchester Work Pattern – Hybrid – 3 days a week in the office Type: Permanent, full-time Salary: £45,000 plus benefits About the Role: As SEO Account Manager, you will lead the end-to-end planning, strategic direction, and performance optimisation of across your portfolio. Acting as the lead for both your team and accounts, you will set the standard for excellence in delivery and results. Drawing on deep platform expertise and strong account leadership, you will develop bespoke search strategies that address each client’s unique challenges, ensuring campaigns are executed flawlessly — to brief, on time, and within budget. This is working with a large agency with an impressive client base! You will be working with some key accounts and large value clients across a range of industries. It is a long standing client of Oscars, someone we know well as its a great place to work, there are people we have placed there who have been there over a decade and progressed very well within the organisation. Key Responsibilities: • Own and lead the SEO strategy across your client portfolio, driving measurable performance, growth, and long-term value., • Oversee the end-to-end delivery of SEO activity — from strategy and planning through to implementation, optimisation, and reporting — ensuring best practice, innovation, and consistently high standards., • Produce and guide strategic, insight-led analysis that shapes long-term organic roadmaps, leveraging emerging technologies, trends, and innovations to create competitive advantage., • Review and sign off all key client-facing deliverables, including strategies, reports, and presentations, ensuring clarity, accuracy, and impact before release., • Lead, manage, and develop the SEO team, providing hands-on support, clear delegation, and accountability across all levels., • Act as a mentor and coach, identifying training needs, supporting career progression, and embedding a strong culture of learning and excellence., • Stay at the forefront of SEO and digital innovation, leading knowledge-sharing sessions and ensuring the team remains ahead of industry change About You: Skills & Attributes: • Deep, hands-on expertise across all core SEO disciplines, including technical SEO, on-page optimisation, and link acquisition and analysis., • Exceptional communication and relationship-building skills, with the ability to influence clients and internal stakeholders while mentoring and supporting team members., • Proven ability to clearly brief and collaborate with cross-functional teams — particularly Content, Digital PR, and CRO — to drive integrated, high-impact SEO outcomes. Job Title: SEO Account Manager Location: Manchester Work Pattern – Hybrid – 3 days a week in the office Type: Permanent, full-time Salary: £45,000 plus benefits

About Us: Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at CALLING ALL FUTURE RESEARCH GURUS ! Did you know that consumer insight is what makes the world tick? There’s not an advert or TV program, movie or streaming service, new flavour of chocolate or the latest pop-up restaurant that hasn’t been researched before it’s launched! Our clients (like TikTok, Disney, Dove and Coke) are able to build better marketing and make better products, because of the strong partnership they have with Toluna. If you are curious about what makes people tick and have a passion for telling great stories about how well (or not) you think an advert is performing, then this might be the right industry for you. Toluna is delighted to launch a 2026 cohort of our successful JumpStart Academy – a performance based, fast-track program to identify, coach and grow high calibre insight professionals!! You will go from JumpStart Exec to Research Exec to Senior Research Executive in around 2 years (assuming performance criteria are achieved) with the ambition to grow to Research Manager in 4 years! Come and experience the special formula that makes Toluna’s business and people truly unique. JumpStart Executive As a JumpStart Executive, you will be part of the ‘Trailblazer’ cohort on our accelerator pathway via a highly engaging and finely curated program of learning and doing, over 4 years. We have open positions in various sectors, clients and research approaches so don’t hesitate to tell us what makes you dream. What you can expect in your first few years: • A hands on and supportive manager as well as buddies to support you every step of the way, • A progression plan laid out with clear objectives to be met at each level and rewards recognizing your hustle needed to smash through these objectives on your way up, • Quarterly evaluations and feedback to keep you on course to achieving performance-based promotions over the course of the programme, • Market Research Society (MRS) certification on Research Foundations, • “Always on” training modules, to keep you developing and learning!, • In your third year, paid secondments are available, to any of our lovely EU offices of your choice (London, Manchester, Milan, Rotterdam, Frankfurt, Barcelona, Madrid or Warsaw), • Alternatively you could work with our local solution teams or our global innovation team, to get a taste for the inner workings of our solutions, global key clients and be part of some of our innovation initiatives, • Hybrid WFH policy to balance flexibility, team bonding and learning, • And most importantly, a tight knit, fun team who make logging into work everyday exciting!! What makes an ideal JumpStart Executive candidate? • Strong qualifications in relevant subject(s) e. g. Marketing / Business/ Psychology / Economics / Communications / Statistics, • Fluency in the English language, both written and verbal, • Confident working with large datasets, • Knowledge of quantitative research methods and statistical analysis What makes an even stronger JumpStart Executive candidate? • A passion to start a career in market research, • Naturally curious, self-driven and ambitious, • Shows initiative, is pro-active and a resourceful problem-solver, • Strong, confident communicator, • Not afraid to give their opinion and be an active part of discussions, • Strong organizational and multitasking abilities, • Strong analytical skills, • Flexible and likes to work within a dynamic, international organization, • Can work independently as well as in a team Our Values: • Acting with Ownership- Demonstrating individual accountability, • Bringing a forward mindset- Being action-oriented, bold and entrepreneurial, • Collaborating with Curiosity- Exhibiting teamwork through togetherness, • Discussing openly, committing jointly- Sharing your views openly, • Embracing empathy- Being egoless & caring What we offer: At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board. Join our global team. We welcome big thinking and reward great work.

HR Business Partner (Fixed Term Contract) Manchester City Centre based Head Office Hybrid and flexible working – 2 days in the office per week with ad hoc travel to Leeds Fixed Term until 31st August 2026 (Approx. 7 months) & Full Time (37 hours per week) £50,000 - £55,000 plus highly competitive benefits package, including 39 days annual leave (inclusive of statutory holidays) and enhanced employer pension contributions (access to local government pension - LGPS scheme) Are you an experienced HR professional with strong expertise in both strategic and operational HR, including Employee Relations casework, Workforce Planning and Stakeholder Management? My client is seeking a proactive and confident HR Business Partner to cover a period of Maternity Leave. Reporting directly into the Chief People Officer, you will be responsible for providing a business partnering service to a diverse range of senior stakeholders. Key responsibilities of the HR Business Partner (Fixed Term Contract): • Provide strategic HR support to senior leaders, to ensure delivery of the people strategy, in support of the organisation’s strategic plan., • Coach and develop leaders in people management practices., • Lead regular succession and workforce planning conversations with senior stakeholders., • Champion DEIB and ensure inclusive practice in decision-making including recruitment., • Role model the organisation's desired culture, behaviours and values and support leaders to do the same., • Assist with change and organisational design projects., • Lead on complex employee relations cases, including disciplinaries, grievances, investigations, performance issues and appeals., • Review, update and implement HR policies and procedures., • Ensure compliance with employment legislation and best practice., • Build strong, effective relationships with managers, senior leaders and key stakeholders., • Work collaboratively with senior HR leadership on service improvements and workforce strategies. Key requirements for the HR Business Partner (Fixed Term Contract): • You will be a senior HR professional who has worked at HR Business Partner level with significant experience of complex employee relations, workforce and succession planning and coaching senior stakeholders., • Ideally you will have previously worked within the public sector or for a not-for-profit organisation within a similar HR role. However, specific industry sector experience is not essential to be successful in this role., • It is essential that you have experience working within unionised environments and the ability and aptitude to build successful relationships with union representatives., • You will have a strong background in HR policy development and compliance and have a proven ability to advise and influence senior managers., • You will pride yourself in having strong knowledge of employment law., • Ideally you will be CIPD Level 7 qualified (or working towards)., • You will be a confident decision-maker with strong problem-solving ability. If you are interested in this HR Business Partner opportunity and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Mark Croston. Medlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.

Deichmann is extremely proud to announce that we are recruiting for a Store Manager, for our store in Stockport. This role is paying £33,500 + potential to earn monthly comission and annual bonuses. This is a really exciting opportunity for a successful and ambitious Store Manager to join a successful, international retail brand. Ideal candidate: Already demonstrating a superior level of performance within their own store, the successful candidate will have the right mix of managerial and technical aptitudes in order to drive performance. You will have previous experience of working as a Store Manager in fast paced, high volume retail setting. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: • Motivate and coach the team to deliver excellent customer service, • Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service, • Stock management, • Analysing and interpreting sales performance data and reports, • Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights, • Ensure all company standards are implemented and maintained i.e. merchandising, admin, • Delivery of all KPI’s, meeting all company standards, • Recruitment and training of the team Personal characteristics: • A hands on leader, with experience working as a Retail Store Manager, • A positive flexible approach with a can do attitude, • Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment, • Have the confidence and ability to motivate, coach and inspire the team, • Highly numerate, • Attention to detail, • Good communicator, • Be methodical, organised and have a structure approach to work, • Be fully flexible across the week For those who excel in their role as Store Manager and seek future career progression, there is opportunity to progress up to District Manager level and beyond, in return for which we want you to strive to be the best retailer you can be and deliver fantastic customer service through your team. If you would like to join the team at Deichmann UK as our Store Manager and you meet the job requirements, please click apply. We’d love to hear from you!

Head of Sales – FMCG / Consumer Goods\n Location: Manchester (Trafford Park) & Blackburn | Hybrid – 4 days on-site, 1 flexible Salary: Competitive, dependent on experience | Excellent Benefits \n Are you a dynamic, hands‑on sales leader with a proven track record in FMCG or fast‑moving consumer goods? A thriving, multi‑site organisation is seeking a Head of Sales to lead and develop their Account Management and Telesales teams, driving sustainable sales growth, operational excellence, and team performance. \n This senior operational leadership role will also provide oversight of a direct‑to‑consumer division in Blackburn, ensuring strong alignment across the wider sales operation. \nWhat You’ll Do\n\n • Lead, coach, and develop a high‑performing team of Account Managers, creating clear development pathways and driving accountability.\n, • Oversee daily sales operations, pipeline management, and customer engagement, ensuring targets are consistently met.\n, • Own CRM integration and adoption, standardising reporting and enabling actionable customer insights.\n, • Streamline processes, implement sales tools, and improve operational efficiency across teams.\n, • Contribute strategically to route‑to‑market planning, channel priorities, and commercial initiatives.\n, • Spend dedicated time across multiple sites to maintain continuity, alignment, and team engagement.\n\nAbout You\n\n, • Proven leadership of multi‑site sales teams in FMCG, consumer goods, or fast‑paced commercial environments.\n, • Strong people development and coaching skills, with experience driving high‑performance cultures.\n, • Track record of implementing process improvements, operational discipline, and structured performance management.\n, • Experienced in CRM systems (Salesforce, Power BI, or similar) with a focus on adoption and reporting.\n, • Highly organised, results‑driven, and able to manage multiple priorities across hybrid teams.\n\nWhy This Role\n\n, • Shape and lead a well‑structured, high‑performing sales team.\n, • Deliver measurable growth through targeted customer development and maximised distribution.\n, • Work across dynamic, multi‑site teams with clear accountability and KPIs.\n

Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Assistant Lettings Manager/Valuer. This is a full-time, permanent position located at our City Centre branch with a realistic OTE range of £36,000 - £40,000. Key Responsibilities • Generate new business through proactive outreach, landlord engagement and portfolio growth activity., • Conduct market appraisals, pitch our services confidently and convert valuation opportunities into instructions., • Drive revenue through effective fee negotiation, confident objection handling and strong commercial decision making., • Support the Head of City Lettings with day to day departmental performance and act as senior cover when required., • Lead by example in maintaining service standards, compliance expectations and operational discipline across the team., • Build strong relationships with landlords, tenants and key third party partners to support service delivery., • Monitor team KPI’s and contribute to department targets, lettings performance metrics and income goals., • Support and coach Lettings team members to strengthen capability and drive high performance across the department., • Ensure accurate use of CRM platforms, online booking systems and marketing portals., • Produce reports, track performance data and support operational decision making., • Bring new properties to market with accurate pricing, compliant documentation and high quality marketing standards., • Update landlords proactively with viewing feedback and recommend pricing adjustments where appropriate. Skills and Experience • Experience in residential lettings or sales, ideally in a high‑volume environment., • Proven business development and landlord acquisition skills., • Strong communication, negotiation, and influencing ability., • Target‑driven with solid commercial awareness and KPI focus., • Confident using CRM systems and managing multiple priorities independently., • Strong interpersonal skills with leadership capability and a collaborative approach. At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDLife. Here's what you can look forward to: • Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing and master your mental health., • Our Employee Assistance Programme offers free counselling support sessions., • Get the latest gadgets and appliances with our Smart Tech Scheme., • We're committed to reducing our carbon footprint with our Cycle2Work Scheme., • You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles., • Celebrate your loyalty with special days and celebrations for length of service., • Planning for retirement? We've got you covered with that important pension pot., • We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career., • And of course, we like to have a little fun too! Our company socials bring our people together. So work hard and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Full training will be given to ensure you are fully conversant with regulations surrounding lettings. Join us and experience a workplace that truly values you. Apply today!

A leading global Specialty Insurance provider is hiring a Claims Business Intelligence Lead to own and evolve the Claims MI, reporting and insight framework across the business. This is a high-impact role sitting at the centre of Claims leadership, Data, IT, Finance, Underwriting and Compliance—turning complex data into clear performance insight and decision-ready reporting. What you’ll do • Own the Claims MI strategy and governance: KPI frameworks, data definitions, reporting standards, validation and distribution controls., • Deliver dashboards and reporting suites (Power BI/Tableau) and produce monthly/quarterly MI packs for senior leadership, Boards and regulators., • Build performance insight across leakage, cycle times, operational metrics, quality and service delivery., • Partner cross-functionally (Claims, CDO/Data Office, IT, Transformation, Underwriting, Actuarial, Finance, Compliance) to prioritise and deliver reporting needs., • Define data requirements, monitor data quality/lineage, and drive fixes through to resolution., • Coordinate regulatory reporting requirements across multiple global jurisdictions., • Coach/lead BI capability as the function grows; drive self-service adoption and training. What we’re looking for • Strong experience designing and governing MI frameworks and executive-ready reporting in a complex environment., • Solid knowledge of Claims operations, lifecycle, processes and metrics (Property/Casualty/Specialty)., • Advanced Power BI and/or Tableau dashboarding and insight storytelling for senior stakeholders., • Comfortable navigating data warehouses, pipelines, integrations, and multi-system Claims data., • Exposure to Lloyd’s and/or Company Market structures, bordereaux, or related regulatory MI is beneficial., • Degree and/or relevant professional qualification (ACII progress/experience is a plus). Why this role You’ll be the product owner for Claims BI, shaping how the organisation measures performance, meets regulatory expectations, and improves Claims outcomes through data-led decisions.

Love estate agency… but ready to do it on your terms? You’re an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of *£8,400 per month (£100,000 per year). You receive 70% of the fees generated. *Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training & Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability., • Marketing Materials: Fully branded “business in a box”, plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise., • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert., • Tools & Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more., • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business., • Agent Support Team: You’ll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become ‘The Property Expert’ in your local area. Don’t miss this opportunity; apply today to learn more.

• managing a team of 3 (2 Sales & 1 Marketing), • headcount to bring 2 Account Managers in within the 1st 12 months, • manage, coach, mentor and develop the team, • assist with high value deals and also with board level client meetings, • solution is a managed service for VDI, Virtualisation etc, • target market is automotive, aerospace, manufacturing, construction and engineering, • hybrid role based from South Manchester office location, • report to the CEO, • must have a 5 year + track record in sales management, • essential that have a track record within the managed services arena, • should have prior experience within either VDI, virtualisation, high performance computing or data heavy graphical applications, • graduate calibre, • based North West of England, • VC backed services and solutions provider, • impressive rolodex of blue chip clients, • enjoying consistent annual growth, • prestigious office location, • partnered with leading global technology vendors, • excellent reputation

About Safetykleen Imagine working for a company where your role actually matters for the planet. We’re Safetykleen - a world leader with 50 years’ experience across 15 countries, empowering global businesses to keep their critical operations safer and cleaner. We deliver parts-cleaning solutions that help customers lower energy consumption and operate more responsibly for the environment. Your ideas matter in a culture built on Respect and Winning Together. Your work directly contributes to a cleaner planet. Our people are the heart of our mission. About the Role As a Team Leader, you drive sales performance by being out in the field with your people. You’ll coach them through real customer interactions, help them build effective selling habits, and use data to focus their time on the opportunities that matter most. You support new hires, develop experienced team members, and bring structure and clarity that give everyone the confidence to hit their targets. You’ll help your team plan the right activity - from first appointments and customer preparation to quotes, cost-saving insights, and closing conversations - ensuring they follow a proven, consistent approach that delivers predictable results. Your mission: empower your team to succeed, achieve KPIs and targets, and build a high-performing, supportive sales culture where everyone can thrive. What you’ll be doing • Leading from the front in the field – coaching your team in real customer situations, building strong selling habits and raising the standard of every customer conversation., • Developing people, not just activity – running effective huddles, 1:1s and reviews, giving clear, behaviour-focused feedback and supporting both new hires and experienced salespeople to grow., • Creating a winning sales rhythm and pipeline – setting structured weekly routines, ensuring every team member owns a healthy, well-qualified pipeline with clear next steps and predictable results., • Driving performance through insight – using data to spot patterns early, unblock issues and lead confident performance conversations that help each person improve., • Protecting quality and “the Safetykleen way” – role-modelling professional, value-led sales behaviour and quality-checking key steps like preparation, quotes and follow-up to ensure equal success and partnership for the customer and Safetykleen. About You You’ve spent time in the field, managing a B2B territory with real targets, real pressure, and real customers - so when you coach, people listen. You’re hands-on with sales activity management: call volumes, pipeline reviews, CRM discipline, and deal progression - you don’t manage from spreadsheets alone. You turn insight into action and enjoy being the daily motor of the team: setting cadence, creating urgency, keeping energy high, and pulling performance back on track when needed. • A performance-driven field sales leader with a proven track record of winning new business and consistently hitting ambitious B2B targets., • A real coach: you challenge, support and grow people, not just manage them by the numbers., • You’re comfortable having performance conversations - not the easy one, but the ones that reset standards and drive results., • Disciplined and data-led, using CRM, pipeline, forecasting and activity insights to decide what happens next., • Hold a valid driving licence - a must have. The Package • Salary: £50,000 - £55,000 per annum + OTE £70,000 - £90,000, • Work-life balance: Monday-Friday, no weekends, • Hybrid: Out with your people and customers in the field and working from home, • Healthcare from day 1 + 5% pension + 3x life assurance, • 25 days’ holiday + bank holidays, • Events, celebrations & prizes; employee recognition and referral schemes, • Enhanced maternity & paternity pay; enhanced sick pay, • Wellbeing perks: EAP 24/7 helpline, corporate discounts, Virgin Active & Gymflex offers, Tastecard, retailer discounts, cycle to work, • Real growth: access to internal and external courses; clear progression based on performance Safetykleen is committed to creating an inclusive workplace and is an equal opportunity employer.

We are commercial property specialists operating across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow. Some examples of our varied portfolio include: Bloc, Alderley Park, Circle Square and Pall Mall Have a look at these videos to give an insight into who we are: Bruntwood Bruntwood SciTech Sustainability at Bruntwood This role supports our Unify by Bruntwood division that provides specialist cleaning solutions across commercial, retail and industrial property. Passionate about our customers and our people, we aim to lead the way in providing solutions that are exceptional, flexible and always built around our customers. Here is a link to our website and our Linkedin page to give you a feel for who we are and what we do: - Unify LinkedIn Unify expansion: This is a great opportunity to join a growing business with a people first attitude, expanding from 370 to 550 customers in 2025, with growth plans to reach 700 by the end of 2026. There’s plenty of room to grow within the role, implementing your own ideas and taking ownership of a division whilst forming part of a multidisciplined People & Talent team who can support and share knowledge. Ways of working: The People Advisor role is based in our head office in Manchester City Centre - Union - and sits within our wider people team of over twenty People and Talent professionals. You’ll work with over nine different key stakeholders - mainly Manchester based, however our customer base is present across Leeds, Liverpool and Birmingham, and so there will be some expectation to travel (fully expensed) to attend meetings and manage key stakeholder relationships. What we’re looking for: • It’s important you are a people/HR professional from an operational background., • Based on our values, a dedication to treating colleagues with care, compassion and respect is absolutely vital., • A comprehensive knowledge of Employment Law with the ability to manage a high volume caseload of ER cases., • The ability to work autonomously, taking ownership of cases and driving efficiencies/improvements with the support of the wider People and Unify teams., • The ability to coach and advise, understanding the difference in approach based on stakeholder knowledge and upholding our culture and values., • Ideally you’ll have TUPE knowledge, however if you are a People professional who shares our values and our approach when it comes to respect and compassion then this is something we can support with. What you’ll be doing: • As our People expert for Unify you’ll manage ER cases, advising managers on policy and process, with a natural coaching style that puts people at the heart of every decision., • You will balance coaching and advisory approaches, supporting managers to build capability and resolve people matters independently., • You’ll help to develop and deliver training workshops that will inform, inspire and upskill our people managers., • You’ll support the colleague life cycle and key people practices from onboarding to offboarding to ensure the delivery of a seamless people experience and collaborate with the wider people & talent team to improve our approach., • You’ll work with the wider People & Talent Team to deliver products that encourage our people to take ownership of their own performance, careers and learning, by providing them with a range of different options, resources and experiences., • You’ll constantly review our policies and procedures, making sure they are fit for purpose., • You’ll provide high quality data and reporting that will bring insight back to the team on people activity that is happening across the business., • You will lead small-scale TUPE activity and work with People Partners on larger TUPE programmes, Organisational Change and Transformation initiatives., • As a generalist, you’ll be comfortable to turn your hand to support our wider services including Recruitment, Payroll, Engagement, Wellbeing and Learning & Development., • You’ll support the People Partners in implementing people plans - particularly around driving actions from the colleague engagement survey that really make a difference to life at Bruntwood. We really believe that if you’re brilliant to work with, you deserve brilliant things in return: • 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too, • Company bonus - paid annually, • 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you, • Sabbatical of up to 12 months so you can take a career break after five years with us, • Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too, • Life assurance cover for all colleagues, • Up to 8% matched pension scheme, • Discounts & cashback at leading retailers, • Enhanced maternity / shared parental leave - 26 weeks fully paid leave, • Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill On our careers page you’ll find our benefits calculator, where you can select what benefits you’d use to calculate the savings you’d make. In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality. We’ll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email for an update.

Technical Sales Team Manager Location: Warrington Salary: £55,000 + Car + Bonus Type: Full-time, Permanent Shape the Future of Technical Sales Are you an engaging and passionate leader ready to drive performance and growth? We’re seeking a Technical Sales Manager to lead a high-performing team of Customer Account Managers and Technical Sales Executives. This is your opportunity to make a real impact in a forward-thinking business, championing sustainable solutions and delivering outstanding results. What You’ll Do • Lead & Develop: Inspire, coach, and develop your team, fostering a culture of collaboration, ownership, and continuous improvement. Champion personal growth and team success through hands-on leadership and active mentoring, • Drive Performance: Set clear KPIs and targets, motivating your team to exceed expectations. Use your commercial acumen to optimise sales processes and deliver consistent revenue growth, • Solution-Focused Support: Engage with customers using a consultative, solutions-driven approach. Understand their challenges and deliver tailored, compliant solutions that add real value, • Build Relationships: Be a strong rapport builder, forging long-term partnerships with clients and stakeholders. Use your exceptional communication and networking skills to expand the customer base and strengthen existing relationships, • Strategic Influence: Contribute to business development strategy, shape future growth, and act as an ambassador for the brand at industry events and networking opportunities, • Technical & Commercial Expertise: Navigate complex technical requirements and compliance standards, ensuring all solutions meet industry and environmental regulations About You • Proven experience in technical sales, ideally within waste, aggregates, construction, or environmental services, • Demonstrated success in leading, coaching, and developing sales teams to achieve and exceed KPIs, • Solution-focused mindset with a track record of delivering value in regulated environments, • Exceptional communication, negotiation, and influencing skills, • Proactive, resilient, and adaptable ready to challenge the status quo and drive positive change, • Strong analytical, organisational, and territory management skills Why Join Us? • Be part of a business that values fresh thinking, diversity, and real-world results, • Play a key role in advancing sustainability and innovation, • Enjoy real opportunities for career progression and personal development, • Join a supportive, collaborative team with ambitious growth plans Ready to take your next step? Apply today to help shape the future of technical, compliant, and sustainable solutions in the waste and aggregates industry. Apply today and start your next chapter. Start your journey today. Apply now or find us online: • Web: McCarthy Recruitment, • LinkedIn: McCarthy Recruitment, • Facebook: McCarthyRecruitment, • Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.

Lighthouse Hospitality Management is a dynamic and growing hospitality group operating a diverse portfolio of IHG and Marriott across the UK and Europe. We are now seeking an experienced Head of Sales to lead and elevate our multi-property sales strategy. \nThe Role\n As Head of Sales, you will be responsible for developing and executing a comprehensive sales strategy across leisure, corporate, MICE, and group segments. You will lead and develop hotel sales teams, drive key account relationships, and act as a brand ambassador in domestic and international markets. \n Working closely with Revenue, Marketing, and Hotel Leadership teams, you will ensure sales strategies are aligned with revenue objectives, brand standards, and market opportunities. \nKey Responsibilities\n\n • Lead multi-property sales strategies across leisure, corporate, MICE, and group business\n, • Drive key account management with UK and international agencies, corporates, TMCs, and consortia\n, • Partner with Revenue Management to support accurate forecasting and budget delivery\n, • Develop, coach, and inspire high-performing hotel sales teams\n, • Ensure strong use of CRM and sales platforms (e.g. Salesforce, Opera)\n, • Represent the business at sales events, roadshows, and industry forums\n\nAbout You\n\n, • Proven senior sales leader within multi-property hospitality environments\n, • Strong experience with IHG, Marriott, and independent hotels\n, • Established relationships across UK & European leisure, corporate, and MICE markets\n, • Passionate people leader with strong commercial and negotiation skills\n, • Highly organised, data-driven, and performance focused\n

The Escode Division Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world’s best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments. With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability. Learn more about Escode: The Opportunity You will partner with leaders across multiple regions and be responsible for aligning HR strategies with business objectives, driving organisational effectiveness, and ensuring a consistent employee experience globally. You will coach and empower managers to lead with confidence, lead initiatives in talent management, workforce planning, and employee relations fostering a culture of high performance. Key Accountabilities • Partner with global leadership to provide strategic and operational HR guidance., • Develop people plans aligned with business needs and future capability requirements., • Lead organisational design, change management, and workforce planning initiatives across regions., • Use HR analytics and market insights to influence decisions., • Champion global diversity, equity, and inclusion strategies., • Manage complex, multi‑jurisdiction employee relations cases and ensure global compliance., • Support performance management, coaching leaders on effective feedback and development., • Oversee global compensation and benefits alignment with the People Director., • Maintain compliant, consistent HR policies and governance., • Drive talent, succession planning, and long‑term workforce strategies., • Deliver initiatives that enhance colleague experience, engagement, culture, and retention., • Ensure effective implementation of cyclical HR processes., • Identify training needs and partner with Talent Development to design and embed L&D programmes., • Provide credible counsel on people‑related risks and governance., • Stay ahead of HR trends, legislation, and best practices., • Continuously improve HR processes, policies, and colleague experience. Functional and technical skills • Bachelor’s degree in HR, Business Administration, or related field, or equivalent experience., • Proven experience across talent management, organisation design, change, performance management, and employee relations., • Strong employee relations expertise, including managing complex multi‑country cases., • Excellent understanding of global employment laws and regulatory environments., • Ability to build strong relationships and influence senior stakeholders., • Proficient in HRIS systems with a data‑driven approach to decision-making., • Exceptional communication and interpersonal skills., • Able to navigate ambiguity and lead through change in fast-paced environments., • High cultural awareness and sensitivity in global contexts., • Strong problem-solving, conflict resolution, and business acumen., • Experience working in international markets (Europe, APAC, North America) highly desirable. About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Revenue Manager London / Birmingham / Crewe – Hybrid (2–3 days onsite) £40,000–£50,000 This is an exciting opportunity to step into a high‑impact role where you’ll shape revenue strategy, lead analysts, and drive commercial performance across a complex, high‑demand network. If you want broader ownership, fast‑moving data challenges, and clear progression, this is an ideal next step. The Company They are a major UK transport provider entering a long‑term period of growth and investment. With a renewed contract and a commitment to modernisation, they’re enhancing their commercial function and expanding their revenue management capability. Revenue plays a central role in shaping customer experience, pricing strategy, and future service performance. This is a dynamic environment with strong long‑term stability and plenty of room for impact. The Role As Revenue Manager, you will lead strategy, performance, and people development across a dedicated route, balancing analytical insight with day‑to‑day trading decisions. You will: • Set and execute revenue strategies to maximise performance across assigned routes., • Drive revenue targets and lead initiatives that deliver measurable commercial outcomes., • Coach, mentor, and develop a junior team of analysts, building capability and best practice., • Translate complex data into clear, actionable commercial insights., • Manage workflows across pricing, forecasting, and yield optimisation., • Collaborate with wider commercial teams to deliver joined‑up strategies across the network., • Balance customer demand, yield, and operational performance to maximise revenue. Your Skills & Experience You should have: • Strong experience in revenue management or yield management., • A highly numerical, analytical mindset with advanced Excel skills., • A track record of delivering strong commercial results., • Experience developing or coaching analytical team members., • Transport sector experience (highly preferred). How to Apply If you’re looking for a commercially impactful revenue management role with leadership scope and long‑term opportunity, apply now to learn more.

Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don’t believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we’ve been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we’re moving forward together, embracing innovation and new technology, to continue to delight our customers. Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones. It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives. We are proud to be N Brown . This role is responsible for planning and executing the retail trade plan to drive the commercial performance of the brand and deliver an exceptional customer experienc e.Responsibiliti es A day in the life of an eCommerce Manager at N Bro wn • Accountable for a high performing retail website including the day-to-day management of the s ite• Plan, execute daily, weekly, monthly campaigns and product promoti ons• Lead a robust post activity review process used to inform future optimisat ion• Identify new opportunities for growth for channel and support and facilitate a test and learn approach, implementing successful outco mes• Work closely with DT to improve platform process and customer experie nce• Working closely with E –Commerce Optimisation SMEs to deliver a positive customer experience across the full customer jour ney• Ensure strong internal relationships across both the trading team and cross functionally including FS (Financial Services), Brand, Digital Marketing, CRM, and product to ensure commercial plans are delive red• Work towards exceeding budgeted KPIs on a daily, weekly, yearly ba sis• Reporting performance of channel to senior level on a daily / weekly basis with accurate and informative insights to drive decisions and acti ons• Deputise for Head of Tr ade• Drive the discipline of consistently tracking performance and leveraging insights to ensure growth targets are achieved in the t eam• Use customer insight, competitor analysis and business performance to support quarterly business plann ing• Advising on best practice and sharing knowledge with peers across our retail bra nds• Responsible for chairing cross functional meetings, setting agendas & ensuring actions are comple ted• Lead and coach a high performing team ensuring objectives are set, personal development plans are in place and conduct regular performance reviews and 12 1’s Requirem ents• A proactive and driven self-starter who is able to work in a fast-paced environment, multitask, work to deadlines and reprioritise where neces sary• Must demonstrate commercial acumen, strong analytical skills, planning capability and attention to de tail• Takes accountability and is assertive and confident in making decision for the customer and the team• Excellent communication skills, ability to influence and build strong stakeholder relations to facilitate cross functional wor king• Displays a desire for continuous personal self-improvement with a growth min dset• Is curious about the world of ecommerce, demonstrating knowledge of the customer, the market, technology and competi tion• A leader who sets high standards for the team and invests time in coaching and mento ring What’s in it for • you? 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10, • daysAnnual bonus s, • chemeEnhanced maternity and adoption, • leaveCompany pension with up to 8% N Brown contrib, • utionMental Health support both internally and externally, including access to our wellbeing champions and counselling ser, • vicesA range of financial wellbeing su, • pportColleague discount across all N Brown b, • randsOnsite café with subsidised rates and local restaurant disco, • unts!Life Assurance and Private Medical Insu, • rancePaid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their c hoice Ways of Wo • rking We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places t, • o eat!Our full-time working hours are 36.17 per week over 5-days. We don’t have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the bus, • iness.Our promise t, • o you:We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability s tatus. What happens when you apply to a role at N Brown? As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Goo d luck!Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.

Multi Skilled Production Engineer Trafford Park, Manchester 3 Shift Pattern Scantec a recruiting for a proactive Maintenance Engineer who can maximise production efficiency through effective inspection, maintenance and rapid resolution of equipment issues. You’ll play a key role in preventing unplanned downtime, maintaining factory services, and supporting continuous improvement across the site. Alongside hands-on engineering work, you’ll support and coach production teams, helping to improve equipment understanding, reliability and overall performance. Key Responsibilities • Proactively support all health, safety and quality initiatives across the site, • Communicate effectively with management, production and maintenance teams across all shifts, • Develop and support predictive and planned maintenance systems for production equipment, • Maintain safe, reliable and cost-effective factory utilities, • Improve factory efficiency through effective repair, maintenance and enhancement of plant and facilities, • Ensure accurate maintenance records and clear communication with your line manager, • Maintain strong technical knowledge through manuals, training and development, • Train, coach and motivate production teams to improve equipment knowledge and performance, • Maintain and develop maintenance resources, including stores, workshop, documentation and systems, • Regularly walk production lines, addressing defects immediately or scheduling repairs as appropriate, • Strong fault-finding and diagnostic skills, • Maintenance planning and prioritisation, • Predictive maintenance and condition-based monitoring, • Health & Safety systems, including permit to work, • Continuous improvement and problem-solving tools, • Machine control systems programming and diagnostics, • Good IT skills, • Strong communication and teamworking ability, • Mechanical competency for electrical engineers, • IPAF Scissor Lift licence, • Basic welding skills, • NVQ Level 3 or recognised engineering apprenticeship in plant maintenance, • ONC in Engineering or demonstrable equivalent knowledge, • Good understanding of safety and environmental regulations, • Minimum 4 years’ experience in an engineering environment or strong plant operational background This is a hands-on, varied role offering real influence on site performance, reliability and culture. You’ll work closely with production teams, have opportunities to develop your skills, and play a key part in improving plant efficiency and reliability. If this sounds like the right next step, we’d like to hear from you.

Engineering Manager (Delivery & Execution Focus, AI-Native) We are looking for an Engineering Manager who combines strong execution skills with a high sense of ownership. This is not a traditional people-manager role, it’s about driving outcomes, making pragmatic trade-offs, and ensuring delivery in a fast-paced environment. What you’ll do • Own engineering initiatives from concept to production and execute against a high-pressure roadmap, • Translate product direction into actionable plans and make clear decisions on priorities, scope, and trade-offs, • Ensure engineering quality, reliability, and pragmatic technical standards while balancing speed and technical debt, • Identify and remove blockers, streamline processes, and step in hands-on when needed, • Maintain high standards for team ownership, output, and accountability, • Work closely with Product as a delivery co-owner and contribute to senior-level strategy discussions AI-Native approach This role requires an Engineering Manager who is AI-native, not AI-curious. You should: • Regularly use AI tools to increase personal and team leverage, • Apply AI to accelerate engineering execution and delivery speed, • Coach teams on responsible, effective AI usage, • Demonstrate sound judgment on where AI adds value and where it does not The Environment • Fully remote team, • Trade-offs and technical debt are part of day-to-day decisions, • Outcomes matter more than optics, and timely decisions often outweigh consensus, • Delivery pressure is real and sustained A good fit if you: • Have owned delivery for complex systems or products, • Have experience in fast-moving startup or scale-up environments, • Take accountability for outcomes and make decisions with incomplete information, • Remove blockers, accelerate delivery, and care about execution quality, • Use AI tools as a force multiplier for speed, quality, and impact Not a fit if you: • Prefer facilitation over decision-making, • Avoid performance conversations or hard trade-offs, • Rely heavily on process rather than execution, • View AI as optional or experimental

Field Applications Engineer – Power Switching (Relays & Contactors) United Kingdom | Employment Type: Full-time Salary: £60,000 to £70,000 depending on experience About the Company A global electronics powerhouse operating at the intersection of manufacturing and distribution, enabling next-generation technologies across industrial automation, smart infrastructure, transportation, medical devices, and emerging high-reliability applications. With a strong international footprint and ambitious growth plans, this organisation is investing heavily in technical excellence and application-led innovation. Role Overview – The Strategic Technical Enabler This is a customer-facing Field Applications Engineer role for a technically credible specialist in relays and contactors. As the technical authority for a well-established power switching product line, you will work closely with OEM design teams, distributors, sales, and internal product groups to secure design wins, solve complex application challenges, and shape the future product roadmap. You’ll be instrumental in positioning the brand as a true subject-matter expert in power switching solutions. Key Responsibilities 🔧 Application Engineering & Design-Win Ownership • Analyse customer applications and translate requirements into robust relay and contactor-based solutions, • Support OEM design teams from concept through validation to design-win, • Challenge product and process specifications to achieve best-in-class performance 🤝 Customer & Channel Engagement • Act as the technical interface for direct customers and distributor networks, • Support sales and business development teams with deep application insight, • Deliver technical seminars and customer-facing presentations 📈 Product & Market Influence • Monitor competitive and application trends to influence product lifecycle, NPI, and roadmap strategy, • Support the introduction of new products and the development of in-house manufacturing capability 🛠 Quality, Compliance & Certification • Own and manage CE, UL, VDE, and TUV approvals and ongoing certification requirements, • Liaise with external approval bodies and key manufacturing partners 🎓 Knowledge Leadership • Coach and upskill engineering and sales teams, • Promote a culture of reliable, repeatable, application-led engineering excellence Requirements – Technical & Commercial Depth Hard Technical Focus • Relays & Contactors (Power Switching), • Solid-state & electromechanical systems, • Electrical & mechanical engineering fundamentals Core Competencies • Strong working knowledge of CE, UL, VDE, TUV, • Experience operating within regulated testing and H&S environments, • Proven ability to design complete power switching solutions, • High-level stakeholder communication skills, • Commercial awareness within OEM / distributor ecosystems Background • Engineering degree (Master’s preferred) or equivalent high-level industry experience, • Demonstrable track record supporting relay/contactor solutions across multiple applications, • Comfortable working globally across time zones, with a willingness to travel What’s On Offer • Competitive base salary + discretionary annual bonus, • 26 days holiday + bank holidays (rising to 29 with service), • Salary sacrifice pension & EV scheme, • Private healthcare & wellbeing programme, • Death in service (4x salary), • Employee share scheme eligibility, • A platform to become a recognised authority within power switching applications 👉 Apply now or send a confidential DM to learn more. You can reach our office UK on +44 (0)1908 752080, or our US number is +1 (929) 445 6916 🌍 Global Reach: With a presence across the UK, EMEA, the US, and Asia, we provide the market intelligence you need to make your next strategic career move. ✅ Follow MRSL Group for the latest insights and opportunities in the global electronics market. Connecting Talent Across the Global Supply Chain, from OEM and CEM / EMS to Franchised Distributors and Independent Distribution (Brokers / Traders), MRSL Group is the bridge between elite talent and the world’s leading electronic component solutions providers. #MRSLGroup #ElectronicsRecruitment #Semiconductors #GlobalSourcing #SupplyChain

🚀 Senior Backend Team Lead (Python, Go) Industry: Cloud Orchestration, DevSecOps, Infrastructure Automation Location: Europe (Remote or Hybrid, EU/UK time zones) About StackGuardian At StackGuardian, we’re building the future of compliant cloud orchestration, simplifying how enterprises deliver secure, scalable, and automated infrastructure across AWS, Azure, and GCP. Our mission is simple but ambitious: help developers, SREs, and security teams move fast without breaking compliance. We’re a rapidly growing startup backed by leading European investors and trusted by enterprises building modern cloud-native platforms. We’re now looking for a Senior Backend Team Lead who can own our backend services end-to-end, lead a high-performing team, and help evolve the technical backbone of our SaaS platform, AI-powered workflows and agents, while staying close to the code and customer needs. 🌟 What You’ll Do • Lead the Backend Team: Build, coach, and grow a strong backend engineering team working primarily in Python and Go, collaborating closely with AI, Data, DevOps, QA, and frontend teams across Europe and Asia., • Own Backend Architecture & Roadmap: Drive the design and evolution of backend services, APIs, orchestration workflows, and internal platforms, including AI-enabled components and agent-driven automation., • Stay Hands-On: Contribute directly to production code, participate in architecture reviews, and guide design decisions for backend systems, workflow orchestration, and policy-driven automation., • Deliver Enterprise-Grade Reliability: Ensure backend services meet high standards for scalability, security, observability, and performance, aligned with enterprise SLAs and compliance requirements., • Collaborate Across Product & UX: Work closely with product managers and UX designers to translate real-world customer needs into robust, developer-friendly backend capabilities., • Mentor & Set Standards: Establish backend best practices, lead code reviews, and foster a culture of ownership, quality, and continuous improvement. 🔧 Who We’re Looking For • Backend Leadership Experience: 5+ years in backend engineering roles, with proven experience leading backend teams in startups or scale-ups., • SaaS Platform Experience: Hands-on experience building or scaling enterprise SaaS platforms, ideally in DevSecOps, cloud security, Infrastructure-as-Code (IaC), or developer tooling domains., • Strong Technical Foundation: Deep experience with Python (Django/FastAPI) and/or Go, microservices architecture, and distributed backend systems., • Product & Architecture Ownership: Track record of owning backend systems from early design through scale, with a strong focus on reliability, compliance, and user experience., • Cloud & Infrastructure Awareness: Solid understanding of AWS (EC2, ECS, Lambda, API Gateway) and familiarity with IaC tools such as Terraform, CDK, or Bicep., • AI/ML Expertise: Experience in integrating AI-powered workflows into backend services., • Collaborative Mindset: Coachable, pragmatic, comfortable with ambiguity, and firmly non-bureaucratic. You lead through influence and example, not hierarchy. 💡 Why Join StackGuardian • Backend Ownership with Real Impact: You’ll shape the core systems that enterprises rely on to automate and govern cloud infrastructure., • Autonomy & Trust: No red tape- just ownership, accountability, and space to do your best work., • Competitive Compensation + Early Equity: Join at a stage where your contribution has meaningful upside., • Direct Access to Leadership: Work closely with the CTO and founding team on product and architectural decisions., • Culture of Innovation: Dedicated R&D time, hackathons, and opportunities to influence the broader engineering direction.

Lead Frontend Engineer About Tembo At Tembo, we’re on a mission to make home happen — helping people buy their first home, remortgage, move up the ladder, and save smarter towards homeownership. We’re tackling one of the biggest challenges of our generation: access to homeownership. Through innovative mortgage products, affordability schemes, and savings tools like our Lifetime ISA and HomeSaver, we help people who’ve been locked out of the property ladder finally get the keys to their own place. Our work directly changes lives, every single day — and that sense of impact is what drives everything we do. We’re proud to be: • ⭐ 4.9-rated on Trustpilot, with every review celebrated, • 💸 Well funded by Goodwater Capital, Aviva, McPike Family Global Office, Ascension, Love Ventures, and ethical backers including Fair by Design, Barrow Cadbury, Joseph Rowntree Foundation, and Big Society Capital Learn more about our mission: The Role We’re looking for a Frontend Lead Engineer to own and evolve our web and app experiences. This is a senior, hands-on engineering leadership role. You’ll take ownership of our frontend codebases, principles, and delivery — while working insanely closely with product and design to ship high-quality, customer-critical features. Our primary app codebases are React Native, with React and Next.js used across the wider organisation. You’ll be a key technical leader in the business, setting the bar for quality, collaboration, and reliability in a product that handles real money and real lives. What You’ll Be Doing Technical Ownership • Own the frontend architecture across our mobile apps and web surfaces, • Set and evolve standards for code quality, structure, testing, and performance, • Make pragmatic decisions around trade-offs, technical debt, and long-term maintainability, • Own frontend release processes, including mobile app store releases and hotfixes Product Collaboration • Work extremely closely with our CPO and Lead Product Designer to shape product direction, • Translate product ideas into well-scoped, deliverable technical plans, • Act as a strong voice for feasibility, quality, and customer impact during product discovery Quality & Reliability • Champion a strong testing culture (unit, integration, E2E), • Ensure frontend reliability, performance, and crash-free experiences, • Take responsibility for bugs, incidents, and regressions — and build systems to prevent them Team Leadership & Coaching • Coach and mentor frontend engineers, helping them grow technically and professionally, • Lead by example through high-quality, hands-on contribution, • Foster a collaborative, high-trust engineering culture, • Improve team processes, delivery cadence, and developer experience Continuous Improvement • Identify opportunities to improve tooling, workflows, and shared frontend foundations, • Introduce better observability, monitoring, and debugging practices on the frontend, • Keep up with the React / React Native ecosystem and bring back what’s genuinely useful About You • 6+ years of professional frontend experience, with deep expertise in React and React Native, • Proven experience owning and scaling frontend codebases in production, • Strong testing mindset — you care deeply about quality and correctness, • Excellent collaborator who enjoys working closely with product and design, • Comfortable leading others while remaining hands-on, • Experience shipping and maintaining mobile apps in production environments, • Calm, pragmatic decision-maker who understands trade-offs in fast-moving teams, • Startup mindset: you move quickly, take responsibility, and improve things rather than waiting for permission Bonus points for: • Fintech or regulated-industry experience, • Experience with performance optimisation, error tracking, and analytics, • Experience building or contributing to design systems, • Familiarity with feature flags, A/B testing, or experiment-driven development Why Join Tembo? • Do genuinely meaningful work that changes people’s lives, • Work alongside smart, mission-driven colleagues who care deeply about customers, • Remote-first environment with a high degree of trust and ownership, • Recently relaunched benefits package, including:, • Enhanced parental benefits, • Health insurance, • Your birthday off, • An abroad company away day (Mallorca here we come 🌴) We’re committed to diversity and inclusion and welcome applications from people of all backgrounds. Sorry — no recruiters at this time.

At Forvis Mazars, were always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . Youll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, youll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: We are seeking a client facing individual with at least five years of R&D experience to manage the delivery of R&D claims for a diverse national client base. This is an exciting opportunity for an ambitious individual that has experience of managing clients (of various size and across several sectors), the end-to-end delivery of research and development claims, whilst also being keen to grow the business by proactively being out in the local market. This role also provides an opportunity for the successful candidate to progress to more senior roles in our growing national Innovation Incentives team. The individual will therefore play an important role in the wider Forvis Mazars R&D team by working directly with an established and diverse team of R&D specialists, business stakeholders, and the local leadership team across our Northern offices. What Youll Do: You will develop claim methodologies, and prepare R&D tax relief claims for submission to the HMRC for Forvis Mazars clients You will be the main point of contact for all Forvis Mazars clients R&D Tax queries and will contact HMRC and their behalf. You will write technical descriptions of clients projects, while preparing documentation to support R&D claims, based on UK BIS guidelines You will coach and review the work completed by the junior staff within your team. Strong technical knowledge of UK R&D Tax and preparation of R&D claims. What Youll Bring: Strong technical knowledge of UK R&D Tax and preparation of R&D claims. ATT (or equivalent) qualification Demonstrate broad and strong technicaltaxknowledge andexperience. Broadexperienceof managing the financials onclients, delivering on budgets andnegotiatingfeeswithclients. Experienceofidentifyingopportunitiesforbusinessdevelopmentontaxclients(and ideally across otherservicelines). What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. Were united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, youll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether youre looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. Youll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Leeds Office Located in 3 Wellington Place, 5th Floor, Leeds, LS1 4AP. Just a 10-minute walk from Leeds Station. Positioned in a modern business quarter with excellent amenities and green spaces. Manchester Office Located in One St Peters Square, Manchester, M2 3DE. Easily accessible from Piccadilly and Oxford Road stations. A vibrant city centre location surrounded by top restaurants, shops, and cultural hotspots. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!

A Global IT Services Provider in Manchester is seeking a Sales Associate Team Leader to supervise a team of Inside Sales Associates.This role involves motivating the team, ensuring client satisfaction, and implementing effective go-to-market strategies.Ideal candidates have experience in sales manag

A leading food delivery service is looking for a Team Lead to manage the SMB Account Management Team in Manchester. This role involves overseeing a team of 10-15 Account Managers, providing coaching on best practices, and ensuring SMB restaurant growth.

We are now hiring a Field Sales Manager to lead and develop a high-performing team of 8–10 Field Sales Executives across the Manchester, Leeds, and Liverpool regions. As a Field Sales Manager, you’ll own regional sales performance, coach and support your team through the full sales cycle, and he

Coach & mentor AMS staff on LEAN practice and tactics, and guide the evolution of AMS playbook. Hands on application of core AMS (Lean) tools and methodology, including process mapping, data collection and analysis, root cause problem solving and performance management frameworks. Guide training and

A leading financial services technology firm in Manchester seeks a Field Sales Leader to drive sales success and develop a high-performance culture.You will coach Territory Account Executives while managing pipelines and creating a disciplined approach to sales.Ideal candidates have over 8 years in

This role involves delivering training, coaching staff, and ensuring compliance with relevant regulations.

The ideal candidate must have at least 18 months of sales management experience, a positive attitude, and a hands-on approach to coaching and development.

We are a well-established specialist in the design and fabrication of high-quality windows and doors, committed to excellence in craftsmanship, service, and delivery. As part of our continued growth, we are seeking a dynamic and experienced General Manager to lead operations across our fabrication facility. The Role: Reporting directly to MD, the Genaral Manager will oversee all aspects of site operations, ensuring optimal productivity, quality, and profitability in a results-driven environment. This is a hands-on leadership role requiring strong operational understanding, exceptional people management skills, and the ability to deliver outstanding performance through your team. Key Responsibilities: • As the General Manager you will oversee daily operations of the fabrication facility, from production and quality control to logistics and customer satisfaction., • Drive continuous improvement initiatives to enhance efficiency, safety, and output., • Manage budgets, performance metrics, and reporting to meet and exceed business targets., • Motivate, coach, and develop staff across departments to foster a culture of accountability and teamwork., • Ensure compliance with company standards, safety protocols, and industry regulations., • Collaborate closely with leadership to implement strategic plans and achieve long-term growth objectives. About You: • Proven experience in a senior management or general management role within manufacturing, fabrication, or a related industry., • Strong leadership qualities with the ability to inspire, motivate, and lead by example., • As the General Manager / Operations Manager you will have excellent operational knowledge, with a keen understanding of production workflows and quality standards., • Results-driven mindset with a focus on performance improvement and business outcomes., • Exceptional communication, problem-solving, and organizational skills. What We Offer: • Competitive salary and performance-based incentives., • Opportunity to shape and lead a growing operation in a specialist industry., • Supportive, collaborative leadership team and modern facility environment. How to Apply: If you are an experienced, results-focused General Manager / Operatipons Manager ready to take ownership of a thriving fabrication facility in a growing privately owned group then we’d love to hear from you. Please send your CV in confidence

MANAGING RECRUITMENT CONSULTANT MANCHESTER CITY CENTRE - HYBRID £35,000 TO £50,000 BASIC + UNCAPPED OTE (c. £70,000 TO £90,000+) ENHANCED BENEFITS + CLEAR PROGRESSION PATH THE COMPANY: Get Recruited is entering an exciting new chapter. With Chloe Marsh recently promoted to Managing Director and Matthew Ager stepping into the CEO role, we're implementing a fresh strategy for growth, investment, and team development. As part of this journey, we're now hiring a Managing Recruitment Consultant. This is a key opportunity to build on the legacy of success, lead from the front, and shape one of our most important specialist teams. THE OPPORTUNITY: This role is designed for a proven 360 recruiter with current experience within an agency environment. You'll lead and grow the division, win new business, and deliver consistent billings, while developing and mentoring your team. You'll start with one direct report, a developing recruiter who will support on resourcing while progressing into a 360 role under your guidance. As the division grows, you'll expand the team, making this an opportunity to create a high-performing unit within a thriving, multi-sector agency. With a new vision under Chloe's leadership, you'll have the backing, tools, and investment to make this division your own. THE MANAGING RECRUITMENT CONSULTANT ROLE: Lead from the front with consistent 360 recruitment activity, particularly new business development Mentor and develop your direct report, supporting their transition into a 360 role Build a high-performing division through hiring, coaching, and performance management Deliver client partnerships and recruitment solutions across the North West / UK Work closely with the MD and leadership team to shape strategy and scale the division Contribute to a positive, collaborative, and performance-driven culture THE PERSON: Current experience in recruitment within an agency environment (essential), in similar role, such as; Senior Recruitment Consultant, Managing Consultant, Associate Director or similar. Proven success as a 360 recruiter with strong new business development skills Previous leadership experience (Senior Recruitment Consultant / Principal Recruitment Consultant, Team Leader, Managing Recruitment Consultant, or similar) A natural coach and mentor, confident in developing team members Ambitious, commercially minded, and motivated by growth and high performance Tech-savvy, with confidence in using modern recruitment tools and platforms By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. TPBN1_UKTJ

Competitive + Bonus + Benefits Manchester or Leeds (Hybrid) Permanent full time Join one of the UK’s leading payroll providers and help shape the future of payroll delivery. At IRIS Software Group, we power over 50,000 UK businesses, process payroll for 18% of the UK workforce, and support 4 million parents through our education platforms. As one of the UK’s largest privately held software companies, we’re trusted by organisations of all sizes to get mission-critical tasks right first time, every time. We’ve been named a Great Place to Work, one of the UK’s Best Workplaces for Women, and we’re proud of our award-winning culture that values innovation, flexibility, and people. The Role We’re looking for a Client Payroll Team Lead to join our growing Fully Managed Payroll division. In this role, you’ll lead a team of Payroll Executives delivering outsourced payroll services to a diverse client base. You’ll be responsible for ensuring smooth operations, high-quality standards, and outstanding customer satisfaction. What you will be doing Lead, coach, and develop a team of Payroll Executives. Oversee the accurate and timely processing of client payrolls. Act as the first point of escalation for client queries and service issues. Ensure service levels, KPIs, and BACS deadlines are consistently met. Collaborate with Account Managers to ensure smooth client experiences. Drive a culture of continuous improvement and operational excellence. Monitor capacity planning and team performance data. Stay up to date with payroll legislation and software updates. What You’ll Bring 3–5 years’ experience in end-to-end payroll processing. Strong knowledge of PAYE, auto-enrolment, and UK payroll legislation. Previous leadership or team management experience. Excellent communication, organisational, and customer service skills. Proficiency in Excel, Outlook, and payroll software platforms. CIPP qualification (preferred, but not essential). Apply Now If you’re passionate about payroll, customer success, and leading great teams we would love to hear from you. Apply today and help IRIS continue to deliver mission-critical services for thousands of UK organisations. Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible

Sales Contact Centre Team Leader - Join Our Leadership Team! £30,000 - £35000 Didsbury Manchester Full-Time | Managing 1 Team Leader & ~10 Agents We're looking for an experienced and inspiring Senior Team Leader to help drive performance, elevate customer experience, and create a positive, supportive team culture. If you're passionate about coaching others, leading from the front, and influencing operational success, this role is for you. About this a Sales Contact Centre Team Leader Role As a Senior Team Leader, you'll provide day-to-day leadership to a small but high-performing operational unit. You'll support and develop a Team Leader, coach frontline agents, and act as a crucial link between operational teams and senior management. Your leadership will help create structure, consistency, and a motivated team environment. Key Responsibilities for this Senior Sales Contact Centre Team Leader Leadership & People Management Provide daily guidance and leadership to the Team Leader and agents. Carry out regular 1:1s, supporting performance, wellbeing, and development. Role model fairness, professionalism, and consistent behaviours. Support both TL and agents with attendance, conduct, and performance matters.Coaching & Development Coach the Team Leader on leadership capability, coaching quality, and people management. Support agents through call listening, side-by-side coaching, and skills development. Identify training needs and produce development plans. Ensure accurate and consistent coaching documentation.Operational Excellence Oversee daily KPIs including conversion, quality, productivity, and attendance. Manage real-time performance, queues, and workflow throughout the day. Allocate tasks, breaks, and skill resources to protect service levels. Provide hands-on customer support during busy periods.Quality & Compliance Ensure processes, scripts, and compliance requirements are met. Work with the Team Leader to complete audits and implement quality action plans. Tackle recurring quality issues through coaching or refresher training.Communication & Stakeholder Engagement Act as a key link between frontline teams and senior leadership. Communicate business updates, changes, and priorities clearly. Provide feedback upward on risks, successes, and operational needs. Partner with L&D, QA, and other support teams.Performance Management Track performance trends across daily, weekly, and monthly metrics. Support and lead performance improvement plans where needed. Proactively address issues before they impact results.Wellbeing & Team Culture Promote a supportive, positive environment focused on wellbeing and success. Recognise early signs of stress or burnout and take appropriate action. Encourage team recognition, appreciation, and open communication.Continuous Improvement Identify process gaps or customer pain points and lead improvement initiatives. Collaborate with the TL and agents to develop improvement ideas. Support pilot activity and new process rollouts.Absence, Conduct & ER Support Lead return-to-work meetings, welfare checks, and absence documentation. Support conduct investigations and ensure policies are applied consistently. Provide guidance on complex ER situations. Who We're Looking For a Senior Sales Contact Centre Team Leader A confident leader with experience managing operational teams. Strong coaching ability with a passion for developing others. A calm, structured, solutions-focused approach. High standards for customer experience, performance, and quality. Someone who thrives in a fast-paced environment and leads by example. Why Join Us as a Senior Sales Contact Centre Team Leader? Opportunity to shape team culture and develop leadership capability in others A supportive environment that values wellbeing and continuous growth The chance to make a real impact on operational successDisclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

HR Business Partner (Fixed Term Contract) Manchester City Centre based Head Office Hybrid and flexible working – 2 days in the office per week with ad hoc travel to Leeds Fixed Term until 31st August 2026 (Approx. 7 months) & Full Time (37 hours per week) £50,000 - £55,000 plus highly competitive benefits package, including 39 days annual leave (inclusive of statutory holidays) and enhanced employer pension contributions (access to local government pension - LGPS scheme) Are you an experienced HR professional with strong expertise in both strategic and operational HR, including Employee Relations casework, Workforce Planning and Stakeholder Management? My client is seeking a proactive and confident HR Business Partner to cover a period of Maternity Leave. Reporting directly into the Chief People Officer, you will be responsible for providing a business partnering service to a diverse range of senior stakeholders. Key responsibilities of the HR Business Partner (Fixed Term Contract): * Provide strategic HR support to senior leaders, to ensure delivery of the people strategy, in support of the organisation’s strategic plan. * Coach and develop leaders in people management practices. * Lead regular succession and workforce planning conversations with senior stakeholders. * Champion DEIB and ensure inclusive practice in decision-making including recruitment. * Role model the organisation's desired culture, behaviours and values and support leaders to do the same. * Assist with change and organisational design projects. * Lead on complex employee relations cases, including disciplinaries, grievances, investigations, performance issues and appeals. * Review, update and implement HR policies and procedures. * Ensure compliance with employment legislation and best practice. * Build strong, effective relationships with managers, senior leaders and key stakeholders. * Work collaboratively with senior HR leadership on service improvements and workforce strategies. Key requirements for the HR Business Partner (Fixed Term Contract): * You will be a senior HR professional who has worked at HR Business Partner level with significant experience of complex employee relations, workforce and succession planning and coaching senior stakeholders. * Ideally you will have previously worked within the public sector or for a not-for-profit organisation within a similar HR role. However, specific industry sector experience is not essential to be successful in this role. * It is essential that you have experience working within unionised environments and the ability and aptitude to build successful relationships with union representatives. * You will have a strong background in HR policy development and compliance and have a proven ability to advise and influence senior managers. * You will pride yourself in having strong knowledge of employment law. * Ideally you will be CIPD Level 7 qualified (or working towards). * You will be a confident decision-maker with strong problem-solving ability. If you are interested in this HR Business Partner opportunity and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Mark Croston. Medlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion

We are looking for a Senior People Partner to join a leading technology organisation. This is a rare opportunity to join one of the North West's most exciting and ambitious technology-led businesses at a genuinely pivotal point in its journey. Client Details This opportunity is with a well-established leading technology organisation that boasts a passion for customer, performance and wellbeing. This is an organisation that know its best asset are its people and how they engage them. Description Following a deliberate strategic refocus, the organisation has simplified its operating model, strengthened its financial position and is now doubling down on its core, customer-first digital proposition. With significant investment flowing into technology, product and leadership capability, the People agenda is central to delivering the next phase of growth. We are partnering confidentially to appoint a Strategic People Partner - a senior, commercially minded People leader with the gravitas and confidence to operate at C-suite and C-1 level and help take a strong business from good to great. This is a true strategic People Partner role, sitting at the heart of the Group Functions agenda and supporting approx. 150 employees across high-impact corporate and commercial functions. You will operate as a trusted advisor to senior leaders during a period of growth, transformation and increasing complexity. While a strong People Operations team manages the majority of transactional activity, this role is about influence, judgement and leadership-level impact. Some hands-on involvement will be required during periods of change, but the core purpose is strategic partnership. Each function you support is performing well but at different stages of maturity. Your role is to elevate capability, performance and consistency while balancing pace, customer impact and wellbeing. In this role, you will: Act as the strategic People Partner to senior leaders across Group Functions Build trusted, influential relationships at C-suite and C-1 level Embed leadership capability programmes and coach leaders through change Support organisational design, role clarity and cost effectiveness Partner on large-scale automation and systems change Evolve the People Target Operating Model to enable sustainable scale Use people data and insight to shape decision-making and outcomes Prepare the organisation for international growth and future M&A activityThis is a reset of the role, not a rethink of its intent. The organisation is clear on the importance of appointing someone with the credibility, confidence and consistency of delivery required to succeed at this level. Profile You will be an experienced Senior People Partner who brings: Proven experience operating at senior leadership level (C-suite / C-1) Strong commercial acumen with the confidence to influence, challenge and shape outcomes Experience within technology, digital, consumer or fast-growth environments A strong understanding of technology and its impact on people, operating models and ways of working A data-led mindset, with the ability to analyse insight, measure ROI and evaluate the effectiveness of people initiatives The ability to thrive in transformation, ambiguity and competing priorities A coaching-led, inclusive and pragmatic leadership style The presence and judgement to challenge constructively while enabling deliveryYou will also have a proven track record of operating in high-growth, high-change environments that move at pace. This is a business best described as entrepreneurial, PE-backed and a market leader in its field - where success is driven by the ability to pivot quickly, execute with intent and deliver consistently. The People team mirrors this mindset, operating as true commercial partners to the business. You will be comfortable working in a hybrid model, with a commitment to spending two days per week in the office. You'll value collaboration with the wider People team and bring a strong stakeholder and customer focus when engaging in the office environment. You will bring genuine passion and capability across performance, engagement, DEIB, change management and organisational design, alongside the creativity to continually evolve what "good" looks like in a modern, tech-enabled People function. This is not a role for every HR professional. It is an opportunity for the very best in the market - People leaders who understand technology, use data to drive decisions, and can make and deliver business-critical commercial outcomes while creating people-rich experiences that enable individuals and organisations to realise their full potential. Job Offer Competitive salary around £75,000 (dependant on experience), a performance related bonus and a suite of benefits A senior, high-impact People leadership role within a standout technology business The opportunity to shape and influence strategy during a critical growth phase Significant investment in technology, product and people Hybrid working with a North West base Competitive salary and benefits package Exposure to ambitious, high-performing leaders who value strong People partnership

Your new company Hays are recruiting for a permanent Client Services Manager to lead and inspire a high-performing client services team. This pivotal role ensures exceptional service delivery across multiple channels, balancing immediate business needs with long-term capability development. You will combine strategic leadership, operational excellence, and stakeholder collaboration to drive outstanding client outcomes. This role is based in Manchester city centre. Your new role We are partnering with a leading UK business undergoing significant growth and transformation. As part of its expanding pensions and retirement portfolio, the organisation is seeking an exceptional SIPP Client Services Leader to elevate standards, strengthen operations, and build a centre of excellence within its Manchester hub.This is a newly created leadership role, positioned to have significant influence across operations, client experience, and the future evolution of the SIPP proposition.You will: Provide clear, influential leadership to multi‑disciplinary SIPP teams. Build a high‑performance culture grounded in accountability, inclusion, and continuous improvement. Develop leaders and specialists, strengthening capability and confidence across the function. Drive standards across all SIPP processes, ensuring consistency, resilience, and regulatory compliance. Optimise and modernise workflows, leveraging automation and technology to enhance efficiency and client experience. Oversee KPIs, SLAs, and resource planning, ensuring teams can scale effectively with demand. Act as a key escalation point for complex or sensitive SIPP enquiries. Partner with Technology, Risk, Compliance, Oversight, and Product teams to enhance journeys and shape the evolving SIPP proposition. Use data insights to inform decisions, identify trends, and influence retirement operations' strategy. A high‑calibre people leader with experience, uplifting performance and driving cultural transformation. Strong background in SIPP operations, pensions administration, and the UK regulatory landscape. Experience within platform environments or high‑growth financial services operations. Exceptional communication skills with the ability to simplify complexity and steer teams with clarity. A track record of leading through change and embedding best‑practice operational standards. Industry qualifications (e.g., CII, PMI) welcomed.What you'll need to succeed Significant leadership experience within a financial services contact centre or operational environment. Strong knowledge of financial services and regulatory requirements; investment product knowledge is desirable. Proven ability to coach, develop, and lead teams to success. Skilled in designing and executing business plans that improve performance and client outcomes. Excellent communication and stakeholder management skills. Strong organisational and prioritisation abilities, with experience managing multiple initiatives. Degree or equivalent experience; relevant financial services qualifications are advantageous.What you'll get in return This role is paying up to £70,000 + bonuses, with excellent benefits, hybrid working. This company promotes self development and is a forward-thinking business that takes care of its employees. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Description: The Role: Bar Manager Restaurant: Maya Manchester The Location: 40 Chorlton Street, M1 3HW Who we are: MAYA Manchester is a glamorous, three-storey fusion of modern-European brasserie, central cocktail bar, and subterranean lounge, housed within a striking art-decoindustrial warehouse at the corner of Chorlton Street and Canal Street. Our venue transitions seamlessly from daylight dining to DJ-fueled nightlife, offering an immersive dinner plus experience in Manchesters Village. We are looking for a charismatic and highly organised Bar Manager to lead our bar team, drive beverage innovation, and deliver unforgettable guest experiences in one of Manchesters most exciting hospitality venues. Perks & Benefits Competitive salary package Wagestream access your pay before payday 28 days holiday Generous staff discounts on food and drink Staff meals on duty Seasonal team parties and staff events Incentives and bonus opportunities Ongoing training and development Pension Scheme Compassionate leave Confidential 24/7 mental health support line The Role As Bar Manager, youll lead the smooth running of the bar, ensuring that every drink, every shift, and every guest interaction is exceptional. You will set the tone for atmosphere, coach and inspire your team, and take ownership of financial and compliance responsibilities to ensure the bar operates to the highest standards. Key Responsibilities Lead, train, and motivate the bar team to deliver excellent service and unforgettable guest experiences. Manage the atmosphere on shiftlighting, music, and temperaturecreating a warm and inviting environment. Curate, monitor, and promote bestselling cocktails, wines, and seasonal drinks. Take a hands-on role with daily briefs and debriefs , driving a culture of feedback and improvement. Provide on-shift coaching to develop staff skills in speed, pouring accuracy, and guest interaction. Manage weekly rotas and station plans. Oversee financial performanceP&L, payroll, GP%, staff wage %, cash/card variances, and wastage. Maintain accurate stock control, ordering, and supplier relationships, including bar consumables and disposables. Ensure compliance with licensing laws, health & safety, COSHH, fire procedures, and food safety standards. Conduct weekly venue audits as in-house health checks. Collaborate closely with the kitchen, reservations, events team, security, and floor managers to ensure seamless service. Act as a charismatic floor presencepersonally engaging with guests and setting the performance culture for your team. What We're Looking For 2+ years experience as a Bar Manager or Assistant Manager in a high-end, high-volume venue. A charismatic leader who inspires confidence and motivates others. Excellent knowledge of cocktails, wines, and premium spirits. Strong organisational, problem-solving, and financial management skills. Creative flair with a passion for food & beverage trends. Highly attentive and observant, with exceptional interpersonal skills. Confident under pressure and able to maintain the highest standards in a fast-paced environment. Flexible availability, including late nights, weekends, and holidays. This is your opportunity to take the reins of one of Manchesters most exciting cocktail bars and nightlife destinations. Apply today and bring your energy, expertise, and creativity to MAYA Manchester. TPBN1_UKCT

Senior Customer Operations Manager "Multi-site leadership across two operational centres. Home-based collections, facility transfers, sensitive handling and field logistics" £65,000 to £75,000 plus Excellent Benefits North West For Operators Who Want Their Leadership to Matter - Every Single Day. Leading people and services that matter deeply to families. Supporting teams who enter private homes and sensitive environments at life's most delicate moments, where empathy, dignity and operational excellence must work together. About the Role This is a rare and meaningful senior operational leadership opportunity. You will take ownership of a highly sensitive, multi-site field service operating at critical moments in people's lives. One site is well established in the North West; a second site in the East Midlands has been acquired and will be mobilised during 2026/2027. You will be responsible for stabilising and elevating the existing operation while preparing the second for full integration into a unified Northern regional model. This role exists because the scale, complexity and emotional weight of the service have outgrown a manager-only structure. What is required now is a senior operational leader with the authority, judgement and confidence to take decisions locally, reduce dependency on distant escalation, and create consistency across sites. The service includes urgent and planned home-based collections, facility transfers from hospitals, hospices, care homes and mortuaries, controlled handling within specialist environments, and the preparation and delivery of ashes. Teams enter private homes daily, supporting families in highly emotional circumstances, requiring the utmost professionalism, compassion and respect. Operationally, you will oversee field crews operating in private-ambulance-style vehicles, scheduling and workforce planning, rota accuracy, fleet readiness, safety, compliance, MI, service recovery and the mobilisation of the new site. This is a 24/7 essential service. The role demands calm, grounded leadership and the operational discipline to run a time-critical operation where mistakes carry human, reputational and organisational consequences. You will act as the senior operational authority for the Northern region - a visible leader who provides clarity, structure and reassurance to teams, and confidence to the wider organisation. Key Responsibilities Lead operational teams across two sites, ensuring professional behaviour and compassionate service. Oversee home collections, facility transfers and sensitive handling processes. Manage controlled environments, including mortuary-adjacent processes. Lead resource planning, scheduling and workforce deployment for a shift-based workforce. Maintain fleet readiness, safety checks, cleanliness and compliance documentation. Analyse MI, forecasting and operational trends to improve OTIF, cost-to-serve and service stability. Respond to real-time operational challenges, ensuring calm, decisive and structured service recovery. Mobilise the new East Midlands site and embed consistent standards across both operations. Act as the primary escalation point for complex operational decisions in the Northern region. Support and coach managers and team leaders handling emotionally challenging work, providing clarity, structure and confidence. About You This role suits a senior operational leader, not a first-time step-up. You may come from any of the following backgrounds: Ambulance operations NEPTS / patient transport Clinical home delivery (oxygen, mobility, medical devices) Funeral or end-of-life transfer operations Mortuary operations Pathology or specimen transport Hospice or community care logistics Other time-critical, people-centred field operations You are someone who: Leads dispersed, shift-based field teams with authority and empathy Makes confident decisions without needing constant escalation Stays calm and credible when plans change or pressure spikes Understands the responsibility that comes with entering private homes Holds teams to professional standards without losing humanity Has strong scheduling, rota planning and resource modelling capability Understands fleet safety, compliance and operational readiness Can interpret MI and spot operational risk early Has led through change, growth or site mobilisation Is emotionally mature and resilient Wants to do work with meaning, impact and human value A Realistic Day in This Role Supporting a team member after a particularly difficult home collection. Making a rapid decision to reroute crews following an urgent hospital transfer request. Working with scheduling to resolve a rota gap caused by sickness or demand spikes. Checking standards and wellbeing within controlled handling environments. Reviewing fleet readiness and addressing vehicle availability issues. Leading a morning operational briefing at one site and a mobilisation meeting at the other. Managing a service recovery incident with calm authority and clear communication. This Role Is Not for You If You are uncomfortable working around mortuary or end-of-life processes. You prefer office-only leadership roles with limited field exposure. Your experience is limited to warehouse, depot or parcel logistics. You avoid difficult conversations or performance management. You are uncomfortable supporting teams through emotionally challenging work. You require constant escalation or direction to make operational decisions. Why This Role Matters You will lead teams who deliver an essential service with compassion, dignity and respect. Your leadership will directly shape the experience of families at some of the most sensitive moments of their lives. This is not just an operations role. It is leadership where judgement, humanity and accountability truly matter. Location Multi-site responsibility across the North West and East Midlands. Ideal locations include: Cheshire, South Manchester, Derbyshire, Staffordshire, Nottinghamshire and the South Yorkshire/Sheffield corridor. Salary and Benefits £65,000 to £75,000 Excellent Benefits package including 30 days' annual leave plus bank holidays, pension, life assurance, health cash plan, family-friendly policies, and access to wellbeing benefits such as cycle-to-work and discounted gym membership. Clear progression toward a wider regional leadership remit How to Apply To express interest, please apply via this advertisement. All enquiries are handled discreetly

Client Payroll Supervisor Manchester, Leeds, Slough or Wigan (Hybrid) Competitive + Bonus + Benefits Permanent full time Join IRIS in a leadership role where your payroll knowledge, people skills, and calm approach will make a real impact. Were looking for an experienced payroll professional who enjoys supporting others, solving problems, and keeping service standards high. Were currently recruiting both permanent and fixed-term (up to 12 months) Client Payroll Team Leads, giving you flexibility to choose the option that works best for you. If youre ready to step into team leadership -or youve already led a team and want a fresh challenge -this role gives you the platform, support, and progression to grow. Why This Role Matters As our Client Payroll Team Lead, youll look after the success of a team of around eight Client Payroll Executives. They manage payrolls for clients across a wide range of industries (excluding Education and Hospitality), and your job is to guide, coach, and support them so every client receives accurate and reliable payroll service. You wont manage your own portfolio -your focus is on people, service quality, and keeping everything running smoothly. This involves monitoring performance, helping with tricky queries, planning workloads, and stepping in when needed to protect service levels. About the Team You'll Join Youll be part of the Corporate vertical within our Managed Payroll Services division -we manage payrolls for clients across a range of industries (excluding Education and Hospitality). This team sits at the heart of our service delivery, working closely with Implementation, Support, Sales, and Account Management to ensure everything runs smoothly. Youll report to a Regional Operations Manager and work alongside other Team Leads to share ideas, solve problems, and create the best possible experience for our clients and our colleagues. What You'll Be Doing Lead and support a team of around 8 payroll specialists, making sure they hit deadlines, deliver high-quality work, and feel supported. Handle escalations and challenges , keeping calm under pressure and guiding the team to solutions. Coach and develop your people , holding 1:1s, giving feedback, and helping them strengthen their skills. Work closely with other teams such as Implementation, Finance, IT, Sales, and Account Management to give clients a smooth, joined-up experience. Plan workloads and monitor service levels , adjusting quickly when things change. Help with key operations including onboarding, invoicing, migrations, compliance checks, and maintaining accurate CRM/SharePoint records. Encourage a positive team environment , sharing updates clearly, recognising good work, and driving improvements. Spot where processes can be better , and help bring those improvements to life. What Were Looking For Youll shine in this role if you have: Strong payroll processing experiencein a bureau, outsourced, or multi-client environment. A natural ability to support and guide others. Confidence handling multiple priorities and staying organised. Great attention to detail, plus good working knowledge of Excel and other tools. Clear, calm, professional communication skills. A collaborative, helpful approach with the confidence to escalate when needed. You dont need previous formal leadership experience -if youve acted as a go-to person, supported colleagues, or helped train others, you may already be ready for this step. What Youll Gain A supported move into leadership, with coaching and structured development. The chance to influence how payroll services are delivered across our Corporate client base. A friendly, inclusive environment where ideas are welcomed. A clear career path through the IRIS Career Framework. Real impact -youll see the difference you make to your team and our customers every day. What Can You Expect From Our Application Process? We understand that exploring a new opportunity within IRIS is a big decision - so weve kept the process simple, supportive, and focused on helping you shine. Heres what happens once you hit apply: Apply online Just upload your CV and tell us why youre interested in the role. Initial Interview (plus Online Assessments) A short chat with our Talent team plus two quick assessments: CCAT (15-minute timed test). EPP (untimed personality questionnaire). Final interview A competency-based interview with members of the Managed Payroll Services leadership team. Ready for the Next Step in Your Payroll Career? If you enjoy leading by example, supporting others, and keeping service running smoothly, this is an exciting opportunity to grow your career while helping others succeed. Apply now and become a key part of our Corporate Payroll leadership team at IRIS. TPBN1_UKTJ