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hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n JOB DESCRIPTION \n Build solutions that matter in a highly regulated environment where resiliency and security are as important as innovation. You'll partner across engineering, cyber, risk, and resiliency to keep critical analytics platforms healthy and compliant while enabling teams to deliver change safely. This role offers breadth across cloud, data, and software engineering, plus the opportunity to lead through influence and strong execution. You'll help reduce toil through automation and create space for engineers and data scientists to do their best work. Join a team that values inclusion, growth, and pragmatic problem-solving. \n As a Lead Software Engineer, Application Owner and Release Manager in the Wholesale Credit Risk Technology Analytics team, you will own day-to-day governance, risk posture, and operational resiliency for the Wholesale Credit Risk Analytics application estate. You'll keep the system-of-record accurate, guide work through firm controls, and ensure releases move to production safely with minimal disruption. You'll operate at the intersection of engineering, cyber, resiliency, and risk - translating firm-wide mandates into clear, executable actions for application teams. You don't need to write every line of code, but you understand the platform end-to-end and own outcomes. You'll partner closely with product owners, data scientists and machine learning engineers, site reliability engineering, and business stakeholders to deliver stable, scalable cloud-native analytics. \n Job responsibilities \n\n • Own application governance and records by maintaining accurate system-of-record information, certifications, and remediation workflows\n, • Drive permit-to-operate activities by coordinating required inputs, re-certifications, and stakeholder responses to move changes safely into production\n, • Monitor and remediate risk findings by assessing impact, prioritizing actions with engineering teams, and driving closure within agreed timelines\n, • Approve access and control activities by enforcing least privilege, segregation of duties, and periodic access reviews in partnership with control owners\n, • Own resiliency and recovery readiness by maintaining recovery plans, supporting resiliency events, and partnering on testing and evidence collection\n, • Manage technology lifecycle work by identifying end-of-life or prohibited components and coordinating upgrades across dependencies and teams\n, • Lead firmwide initiatives and non-functional tasks by maintaining a consolidated view, clarifying requirements, and tracking completion\n, • Lead release management by aligning stakeholders, managing dependencies and risk, and overseeing readiness, deployment, and post-release validation\n, • Develop secure, high-quality production code and contribute to technical troubleshooting, reviews, and continuous improvement\n, • Drive team adoption of enterprise-authorized AI-assisted engineering practices to improve code quality, delivery speed, and operational outcomes, while setting consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns\n, • Apply software development lifecycle toolchain knowledge, including enterprise-authorized AI-assisted development and automation capabilities, to increase the value realized through automation\n\n Required qualifications, capabilities, and skills \n\n • Bachelor's degree or equivalent practical experience\n, • Hands-on experience delivering system design, application development, testing, and operational stability in an agile environment\n, • Proficiency in Python and Java\n, • Proficiency in automation and continuous delivery methods, including continuous integration and continuous deployment practices\n, • Working knowledge of cloud-native delivery on Amazon Web Services (for example: object storage, compute, containers, and managed data processing services)\n, • Understanding of technology risk, controls, and compliance concepts, including identity and access management and audit readiness\n, • Demonstrated experience leading effective use of approved AI-assisted software development tools (for example: coding, code review, test acceleration, troubleshooting), including setting expectations to validate AI outputs for correctness, performance, and security\n, • Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs and outputs, and adherence to resiliency and security expectations; ability to coach engineers on safe, compliant adoption within delivery practices\n, • Ability to understand an application end-to-end, including dependencies, data flows, and deployment topology\n, • Strong organization, prioritization, and communication skills, with the ability to influence partners without direct authority\n, • Comfort operating in ambiguity and translating broad mandates into an actionable backlog\n\n Preferred qualifications, capabilities, and skills \n\n • Experience serving as an application owner, site reliability engineer, production management lead, or technology risk and controls partner in a regulated environment\n, • Familiarity with Databricks and cloud data-lake patterns using object storage as a core data store\n, • Experience driving remediation of security findings and coordinating coordinated upgrades across frameworks, runtimes, and infrastructure-as-code\n, • Understanding of resiliency concepts such as recovery time objectives, recovery point objectives, multi-zone design, and disaster recovery testing\n, • Experience partnering with data science teams and business stakeholders to translate analytical needs into governed, compliant technology solutions\n, • Exposure to using AI-assisted tooling to reduce operational toil while retaining strong human judgment and accountability\n, • Domain awareness of wholesale or commercial credit risk analytics and modernization from monoliths to microservices\n\n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our \n FAQs \n for more information about requesting an accommodation. \n ABOUT THE TEAM \n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n JOB DESCRIPTION \n As we continue to accelerate the transformation of our technology and services, we are placing security and compliance at the heart of our engineering and platforms. This is an opportunity to lead at the intersection of infrastructure engineering, identity security, and AI - shaping how teams across the firm build and govern technology at scale. \n As a Principal Software Engineer at JPMorganChase within Infrastructure Platforms Engineering & AI Practices, you will help design and build platforms and shared services that meet our access, compliance, and governance requirements so that we are always secure from the start. Your focus will be to collaborate with teams across our organization to ensure that our platforms and applications define and leverage patterns and solutions consistently to meet evolving requirements for infrastructure identity and security requirements in an AI-enabled environment. \n This role is suited to a senior engineer who has hands-on skills to lead across multiple teams - defining architecture, engineering practices and standards, and delivering high-impact software that scales. \n Job responsibilities \n\n • Architect and build governance-by-design patterns and libraries that embed policy controls, approvals, and evidence collection\n, • Create standards and tooling (CLI, SDKs, libraries, templates, automated checks) that make it easy to adopt and evidence compliant identity solutions across diverse platforms and services\n, • Partner with platform owners to ensure that continuous compliance reporting is embedded in the systems we build and consume\n, • Integrate AI capabilities so that our standard patterns include agent-ready identity constructs and can leverage AI where useful for reporting and review\n, • Drive engineering excellence through design reviews, reference architectures, coding standards, performance benchmarking, and reliability engineering practices as part of existing governance processes\n, • Coach and grow engineers, providing technical guidance and fostering a culture of quality, ownership, and continuous improvement\n, • Work closely with identity architects, platform engineers, and risk and control partners to ensure we leverage best-in-class solutions and embed them in our development practices and tools\n, • Architects and governs agentic AI-enabled engineering workflows (using enterprise-authorized tools within the work environment) to improve delivery speed, code quality, and operational outcomes at scale (e.g., AI-driven PR review assistance, test generation/maintenance, release readiness checks, incident triage and root-cause acceleration), while defining guardrails for validation, security, resiliency, and reuse across teams\n, • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation at scale\n\n Required qualifications, capabilities, and skills \n\n • Formal training or certification on software engineering concepts and expert applied experience\n, • Professional software engineering experience with ownership of complex, production-grade systems in large enterprise environments\n, • Proficiency in programming languages such as Python, Java, C++, Go, or Scala\n, • Experience using AI assistants in software engineering including agentic capabilities\n, • Experience developing engineering practices across teams, including identity and security engineering patterns and standards\n, • Understanding of responsible AI use and control expectations in engineering workflows, including data sensitivity, resiliency/security implications, and governance\n, • Experience influencing leaders and engineers across large organizations to drive pattern adoption and reuse\n, • Experience designing and operating distributed systems or internal platforms used by multiple teams\n, • Strong technical communication and stakeholder management skills\n, • Demonstrated experience designing and leading adoption of agentic AI-enabled development practices (using enterprise-authorized tools within the work environment) across teams, including setting standards for human-in-the-loop validation, auditability/traceability of changes, and secure handling of sensitive data\n, • Strong understanding of responsible AI use and control expectations in engineering workflows, including security/resiliency implications, data sensitivity, and risk-based governance; ability to influence senior technical leaders on safe scaling patterns and reuse\n\n Preferred qualifications, capabilities, and skills \n\n • Experience delivering systems with auditability, traceability, and compliance requirements in regulated environments\n, • Ability to influence architecture decisions and collaborate effectively across teams\n\n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. \n ABOUT THE TEAM \n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Restaurant general managerWelcome to KFC. Home of the real ones.We sell the worlds best chicken. Weve done it for a long old time since 1939, when the idea offinger lickin good chicken popped into our Colonels head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day building our own community, as we serve our original recipe chicken to the ones, were in.In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.If you join our team, we only ask one thing. That you be you.Because that makes us, us.Sounds good? Great. Heres more about the job.About the roleLead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.What will you spend your time doing?Lead like you mean it. Youll take full ownership of the restaurant drive performance, hit goals, and set the vibe.Build a team worth following. Train, coach, and motivate your people so they dont just meet the standard they raise it.Smash the targets. Own your KPIs and push the team to deliver every shift, every day.Keep it tight. Stay on top of the admin rosters, stock, reporting so everything runs smooth behind the scenes.Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.What we'd love from you:You lead from the front. Youve managed teams before and know how to bring the best out of people.You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.You run a tight ship. You know how to keep operations efficient, clean, and compliant even when its chaos.Keeping it realWe dont hire staff we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and well always encourage you to add your perspective.See, at KFC, everyones welcome whatever your background, and whatever future youre creating. Well look out for you because youre one of us, not because you work for us. Well invest in your potential, because its what weve always done. But most of all, well give you the freedom to be you, wherever (and whoever) you happen to be.Whats in it for you:We offer benefits that make your life that little bit easier, because we know the juggle is real.Pay rate: £38,000 - £42,000Quarterly BONUS that rewards the hustleExtra holiday more time to rechargeLife assurance weve got you coveredFree chicken & chips every shift25% staff discountGym discounts to keep you moving200+ high street perks & cashbackWellbeing support that actually helpsKFC for everyone:Whoever you are and wherever youre from, KFC is a place where you can bring the realyou to work. Were here to support you in being yourself, whether you work with us, or aretrying to.Our promise is this: every person who appliesto a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunityto work here. We dont just welcome, we encourage applications from underrepresented groups in all industries.If youd like any additional support withyour application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements just let us know. Well bethere to help you be the real you.Ready?We hope so. If youre ready to be part of our community, nows the time to apply.Worried you arent ticking all the boxes? Dont - wed still love to hear from you.#UnitedbythebucketTPBN1_UKTJ

We are seeking an experienced and proactive Hygiene Manager to join a leading food manufacturing business in Scotland. This is a key leadership position responsible for maintaining exceptional hygiene, safety and compliance standards across a large-scale production operation.This opportunity would suit an established Hygiene Manager or an ambitious Hygiene Supervisor or Team Leader looking to take the next step into a senior leadership role.Key Responsibilities Lead all site hygiene activities, ensuring cleaning standards consistently meet internal and external requirementsManage, coach and develop a large hygiene team, creating a culture of accountability and continuous improvementCarry out regular inspections and audits to maintain high levels of compliance and operational excellenceWork closely with operational teams to resolve issues and minimise risks to production and food safetyReview performance data, identify trends and implement improvements where requiredEnsure all hygiene procedures are completed in line with company policies, food safety requirements and industry best practiceRequirements Strong understanding of food safety principles, hygiene standards and regulatory requirementsPrevious experience leading and developing teams within a food manufacturing environmentExcellent communication, organisation and problem-solving skillsAbility to work in a fast-paced environment and manage multiple priorities effectivelyA proactive approach with a strong focus on maintaining standards and driving improvementsExperience & Qualifications Proven experience in a hygiene leadership role within food manufacturing or FMCGExperience managing large teams and delivering high standards within a high-volume production environmentKnowledge of BRC, HACCP and food safety compliance requirementsRelevant hygiene or food safety qualifications would be advantageous but are not essentialPrevious experience preparing for and supporting audits is highly desirableWhat We Offer A continental shift pattern providing regular extended periods off workGenuine opportunities for career progression and internal developmentA supportive and collaborative working environmentThe opportunity to take ownership of a key function and make a real impact on site performanceCompetitive SalaryIf you are an experienced Hygiene professional looking for your next challenge, or a strong people leader ready to take the next step in your career, we would love to hear from you. Click the Apply button below. HRC Recruitment acts as both an employment business and an employment agency.TPBN1_UKTJ

The Role \n We are recruiting on behalf of a growing business based in Glasgow that is looking for an experienced and confident HR Advisor to join their people team. This is a generalist HR role with real breadth — you will be involved in everything from employee relations and performance management to policy development and recruitment support. \n This is an opportunity for an HR professional who enjoys variety, thrives in a fast-paced environment, and wants to work in a business where the people function is genuinely valued and has a seat at the table. \n Please note: This role is exclusively recruited for via Consula. Applications made outside of Consula will not be considered and cannot progress. To apply, you must submit your application through the Consula platform \n \n Key Responsibilities \n · Provide day-to-day HR advice and guidance to managers and employees on a wide range of people matters, including performance, absence, disciplinary, and grievance issues. \n · Support and coach line managers through HR processes, ensuring they are handled fairly, consistently, and in line with employment law and company policy. \n · Manage employee relations cases end-to-end, maintaining accurate records and documentation throughout. \n · Support the recruitment process, including drafting job descriptions, coordinating interviews, and managing offers. \n · Assist with the development, review, and implementation of HR policies and procedures, ensuring they remain compliant and fit for purpose. \n · Support the delivery of HR projects and initiatives, including engagement surveys, wellbeing programmes, and learning and development activity. \n · Maintain accurate HR data and produce reports and MI as required. \n · Keep up to date with changes in employment legislation and best practice, advising the business accordingly. \n \n What We Are Looking For \n · Proven experience in an HR Advisor or similar generalist HR role. \n · Strong working knowledge of employment law and HR best practice. \n · Experience managing employee relations cases, including disciplinary and grievance procedures. \n · CIPD Level 5 qualified or working towards it — or equivalent experience. \n · Confident communicator with the ability to build credible relationships with managers and employees at all levels. \n · Organised and detail-oriented, with the ability to manage a varied workload and prioritise effectively. \n · A pragmatic, solutions-focused approach to HR — you are here to help the business, not just apply the rulebook. \n · London-based or able to commute to London regularly. \n \n What's On Offer \n · Salary of £45,000 – £50,000 depending on experience. \n · Hybrid working with genuine flexibility. \n · A broad and varied generalist HR role in a business that is growing and investing in its people function. \n · Supportive team environment with real opportunities to develop and progress. \n · Competitive benefits package including pension and generous holiday allowance. \n \n How to Apply \n This role is exclusively recruited for via Consula. com Applications made outside of Consula will not be considered and cannot progress. \n Applying is simple: \n 1. Head to Consula and create your free account — it only takes a few minutes. \n 1. Upload your CV and complete your professional profile. \n 1. Our AI will match you directly with the hiring organisation based on your skills and experience. \n 1. If you are a strong match, you will be connected directly — no agency, no middleman, no waiting around. \n Shortlisted candidates will be contacted within five working days.

Team Manager - Wealth ManagementGlasgow City Centre\n An exciting opportunity has arisen to join an award-winning wealth management firm in the heart of Glasgow. As the business continues to grow, we are looking to appoint an experienced Team Manager to lead and develop a high-performing team of Paraplanners and Administrators who provide exceptional support to our Financial Planners. This is a key leadership role where you'll be responsible for creating a positive, collaborative and high-performance culture, ensuring your team is motivated, engaged and equipped to deliver an outstanding client experience. The Role\n You will provide day-to-day leadership, coaching and development to a team of Paraplanners and Administrators, supporting their professional growth whilst driving operational excellence across the department. Working closely with senior management, you will play an integral role in developing the team, improving processes and supporting the firm's continued growth. Key Responsibilities\n\n • Lead, motivate and develop a team of Paraplanners and Administrators.\n, • Conduct regular one-to-one meetings, performance reviews and annual appraisals.\n, • Coach and mentor team members to maximise individual and team performance.\n, • Support recruitment activities, including interviewing and onboarding new colleagues.\n, • Identify training and development opportunities to enhance capability across the team.\n, • Promote a collaborative, high-performing and client-focused culture.\n, • Work alongside senior leadership to support business growth and continuous improvement initiatives.\nAbout You\n We're looking for an experienced people manager with a proven ability to develop successful teams within a professional services environment. You will ideally have: \n\n • Previous experience managing administration or operational support teams.\n, • Strong coaching, mentoring and people development skills.\n, • Experience conducting performance reviews and development conversations.\n, • Previous interviewing and recruitment experience.\n, • Excellent organisational and communication skills.\n, • A positive, collaborative leadership style with a passion for developing people.\n\n Experience within wealth management or financial services would be highly advantageous. What's on Offer?\n\n • Join an award-winning wealth management firm.\n, • Modern Glasgow city centre offices.\n, • Excellent salary and benefits package.\n, • Opportunity to shape and develop a high-performing team.\n, • Genuine career progression within a growing and ambitious business.\n\n This is an excellent opportunity for an experienced people manager looking to make a real impact within a respected and growing wealth management firm. \n Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. \n \n Our Diversity, Equity and Inclusion Mission \n At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

At Signature Spaces we find your business space to sell in the UK’s top public and private venues. Our goal is to connect you and your brand directly with your target customers by putting you in the right place at the right time. Our commercial and promotional space experts will find your business the perfect space to trade, sell and market your products in venues across the UK. We do the hard work, so you don’t have to. \n As the business continues to grow, we're looking for a creative, motivated and eager Digital Marketing Apprentice to join the team. This is an excellent opportunity to gain practical experience across all aspects of digital marketing while receiving mentorship and structured training. You will contribute to real campaigns, develop a professional portfolio, and build foundational skills in content creation, social media, client communication, and performance analysis. \n Responsibilities: \n You will be required to support and progressively take ownership of the following: \n\n • \n Create engaging picture and video content, including Reels, TikToks, graphics, and other visuals for social media posts and broader marketing campaigns \n • \n Create digital marketing content for presentations (slides, decks, and supporting visuals) \n • \n Assist in planning, scheduling, and publishing content across social media platforms (Instagram, TikTok, LinkedIn, Facebook, X/Twitter, etc.) \n • \n Support the development and execution of email marketing, paid advertising, SEO, and other digital campaigns \n • \n Communicate effectively with clients - gather requirements, provide updates, present ideas, and incorporate feedback \n • \n Track campaign performance using analytics tools (Google Analytics, platform insights, etc.) and help prepare reports \n • \n Engage with online audiences, respond to comments/messages, and help build community \n • \n Conduct market and competitor research to identify trends and opportunities \n • \n Collaborate with the marketing team on integrated campaigns, events, and cross-channel initiatives \n • \n Stay up-to-date with the latest digital marketing tools, platforms, and best practices \n\n The skills you will bring: \n\n • \n Strong creative skills with a passion for producing visual and video content \n • \n Excellent written and verbal communication skills, comfortable interacting with clients and team members \n • \n Familiarity with social media platforms and content creation tools (Canva, CapCut, Adobe Suite, etc. – training will be provided) \n • \n Good organisational skills and attention to detail \n • \n Enthusiasm for digital trends, social media, and marketing innovation \n • \n Professional attitude and ability to work both independently and collaboratively \n\n Working hours: 37.5 hours per week \n What we offer: \n\n • \n Opportunity to build a strong portfolio of original content (Reels, TikToks, presentations, etc.) \n • \n Exposure to client communication and campaign management \n • \n Flexible and friendly working environment and clear career progression path \n\n Future prospects: \n 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. \n Important information: \n This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. \n Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. \n On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 7. \n If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Are you experienced in managing compliance portfolios and looking for your next challenge? \n THE ORGANISATION \n \n The organisation is a UK-based professional services firm operating across multiple regions. It provides tailored accounting, tax, and consultancy services to a diverse client base. The business values professional development, innovation, and delivering high-quality client outcomes. \n ??????? \n • Manages a multi-disciplinary team supporting client accounts and compliance services \n • Focuses on process improvement, risk management, and client satisfaction \n • Develops strategic solutions aligned with client needs and regulatory standards \n • Emphasises collaborative working across service lines such as tax and advisory \n THE ROLE \n This position leads the operational delivery of the compliance department within the organisation, ensuring the efficient management of a broad portfolio of clients. You will oversee statutory accounts, risk management, and client relationships, contributing to portfolio growth and process improvements. The role involves working closely with tax teams and senior management to deliver integrated, high-quality services. \n \n • Lead the day-to-day compliance operations, maintaining standards and efficiency \n • Review and sign off on low-risk statutory accounts with a focus on accuracy and compliance \n • Develop and improve processes for accounts production and review to enhance scalability \n • Act as a point of escalation for technical queries and quality issues \n • Manage workflow, capacity planning, and resource allocation across teams \n • Coach team members, supporting their development and skills enhancement \n • Monitor and escalate higher-risk or complex compliance matters \n • Collaborate with client managers and other service lines to deliver value-driven service \n • Build and nurture strong client relationships through insight and regular engagement \n • Drive initiatives to enhance efficiency through technology adoption and process standardisation \n • Assist leadership with reporting on compliance performance, risks, and opportunities \n THE IDEAL CANDIDATE \n An experienced compliance or accounting professional who thrives in a dynamic environment and can lead a team effectively. You will have strong technical knowledge and a client-focused approach. \n Mandatory \n • At least 8-10 years’ experience in compliance, accounts, or audit within similar sectors \n • Proven leadership skills in managing teams and delivering client outcomes \n • Knowledge of statutory accounting standards (UK GAAP, IFRS, FRS 102) and tax compliance \n • Experience reviewing and signing off on statutory accounts for low-risk clients \n • Willingness to collaborate with tax and other service teams \n • Ability to use technology for process improvement (ERP systems, Excel, Power BI) \n Preferred \n • Professional qualifications such as ACA, ACCA, or CTA \n • Experience in portfolio growth, client relationship management, and business development \n • Knowledge of risk management and internal controls frameworks (e.g., SOX) \n • Familiarity with workflow and capacity planning tools \n • Strong communication skills to liaise with technical teams and clients effectively \n ON OFFER \n Joining the organisation offers a unique chance to work in a supportive environment that values continuous improvement and professional growth. You will be part of a collaborative team, contributing to interesting projects that enhance your expertise. The package reflects your experience and responsibilities, with opportunities for career progression. \n \n • Competitive salary \n • Benefits include pension, health plans, and ongoing training \n • Flexible working arrangements and supportive management team \n • Exposure to diverse client portfolios and cross-service collaboration \n • Opportunities to develop leadership skills and advance your career \n If you’re ready to lead a compliance team and help shape client success, we welcome your application. \n iMultiply is committed to diversity and will promote diversity for all employees, workers and applicants. iMultiply will treat everyone equally and will not discriminate on the grounds of an individual's 'protected characteristic’. If you like the look of this vacancy and think you could perform the role, but, you don't think you meet all the requirements, please DO APPLY for this opportunity. \n Data shows that certain groups, mainly women and people from Black and Minority communities, are less likely to apply for jobs where they don't meet 100% of role requirements. iMultiply would encourage you to apply for roles where there is room for development and growth.

HR Advisor \n Salary: £35,000 - £40,000 DOE \n Are you an experienced HR professional looking for a role where you can make a genuine impact? Do you enjoy building relationships, supporting employees, and working as a trusted advisor within a busy manufacturing environment? \n We are seeking a proactive and people-focused HR Advisor to join our HR team and play a key role in supporting both employees and management across the site. \n About the Role \n You will be directly deporting to the HR Manager, providing expert HR support across the full employee lifecycle. You'll work closely with leaders and employees, helping to drive engagement, support employee wellbeing, and ensure HR best practice is delivered consistently. \n This is a hands-on role within a fast-paced manufacturing environment, supporting approximately 400 employees. You'll be a visible presence on site and a trusted point of contact for a wide range of HR matters. \n Key Responsibilities \n\n • Provide day-to-day HR advice and guidance to managers and employees.\n, • Support employee relations cases including disciplinary, grievance, absence management and performance matters.\n, • Assist with recruitment, onboarding and employee development activities.\n, • Coach and support managers on HR policies and procedures.\n, • Help drive employee engagement, wellbeing and site initiatives.\n, • Support organisational change and continuous improvement projects.\n, • Maintain accurate HR records and reporting.\n, • Work collaboratively with the wider HR team to ensure a positive employee experience.\n\n About You \n We're looking for someone who combines strong HR knowledge with excellent people skills. \n Essential Requirements \n\n • Previous experience in a generalist HR Advisor role or similar.\n, • Experience working within a manufacturing, industrial, engineering or production environment (Essential).\n, • Strong employee relations experience.\n, • Excellent communication and interpersonal skills.\n, • Ability to build credibility and relationships at all levels of the business.\n, • A positive, approachable and engaging personality.\n\n Desirable \n\n • Experience working with trade unions.\n, • Exposure to a large, multi-site or global organisation.\n, • CIPD qualification or working towards CIPD accreditation.\n\n What's on Offer \n\n • £35,000 - £40,000 salary (DOE)\n, • Discretionary bonus\n, • 36 days annual leave (including public holidays)\n, • Company pension contribution\n, • Office based but flexible approach to working hours where possible\n, • Opportunity to join a collaborative and supportive HR team\n, • Career development within a large international organisation\n\n This is a fantastic opportunity for a motivated HR professional who enjoys working closely with people and wants to be part of a business that values employee wellbeing, engagement and continuous improvement. \n Apply today to take the next step in your HR career.

Customer Service Centre Manager \n Glasgow | £55.5k - £66.7k per annum (dependent on skills and qualifications) \n Full-time | Hybrid \n Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. \n REQ5807 \n Customer Service Centre Manager \n We're looking for an experienced and inspiring contact centre leader to head up our Careline and Customer Service Centre teams. \n You'll provide strategic leadership across our customer service operations, driving performance, developing high-performing leaders and ensuring every customer receives the high-quality, compassionate service they deserve. \n We're also looking for someone who is passionate about innovation and continuous improvement. You'll help shape the future of our customer experience by embracing digital technologies, using insight to drive better outcomes and exploring opportunities to enhance the way we support our customers and colleagues. \n Why join SGN? \n There's never been a better time to join us. We're building a new Customer Service Centre at our Glasgow hub, giving you the opportunity to help shape the future of our customer service operation from the outset. You'll play a key role in establishing and embedding the culture, standards and ways of working from day one. \n We care deeply about our customers and colleagues, and we're looking for a leader who shares that commitment. If you enjoy creating positive, high-performing teams where people feel valued and supported, you'll thrive here. \n As we build our new Customer Service Centre, you'll have the opportunity to influence not only our culture and people, but also the technology, digital channels and ways of working that will shape our future customer experience. \n You'll have the autonomy to improve services, develop people and make a real difference to the communities we serve. \n At SGN, we deliver safety, warmth and comfort to homes and businesses. Every role plays an important part in that mission, and this role is no exception, here is how you will contribute… \n\n • Lead and inspire our Customer Service and Careline teams to deliver outstanding performance, ensuring we consistently achieve our operational objectives while meeting quality, compliance, assurance and reporting standards.\n, • Champion outstanding customer service, helping SGN achieve its ambition to be a top-performing GDN for customer satisfaction and complaint handling, while delivering inclusive, accessible services for all customers, particularly those in vulnerable situations who need our support the most.\n, • Create an engaging, inclusive and supportive working environment where colleagues can thrive, leading on engagement, wellbeing and people performance in line with our values.\n, • Build strong relationships with internal and external stakeholders, influencing service improvements and ensuring every customer receives an accessible, inclusive service.\n, • Lead, coach and develop a team of managers, empowering them to build confident, high-performing teams and create a culture where people take pride in delivering exceptional service and continuously improving.\n, • Champion innovation and continuous improvement, identifying opportunities to use digital technology, Salesforce, omnichannel services and AI to improve customer outcomes and operational performance.\n, • Use insight, data and operational experience to identify opportunities to improve performance, enhance the customer journey and deliver excellent outcomes for both customers and colleagues.\n\n \n What you'll bring \n\n • Proven experience leading customer service operations within a contact centre environment, with responsibility for multiple teams and the leadership of managers.\n, • A strong track record of improving performance, increasing engagement and delivering consistently excellent customer outcomes through continuous improvement.\n, • Experience developing and coaching leaders, building capability and creating high-performing, accountable teams.\n, • Experience working on service improvement initiatives within a contact centre environment desirable, including the use of CRM platforms such as Salesforce, omnichannel customer journeys or AI-enabled solutions.\n, • A curious and innovative mindset, with the ability to identify opportunities to improve customer experiences, embrace new technology and lead teams through change.\n, • Experience working within a regulated environment, with a sound understanding of compliance, assurance frameworks and operational governance.\n, • Strong knowledge of customer service operations, including complaint handling, escalation management and supporting customers in vulnerable situations with empathy and professionalism.\n, • Excellent communication, influencing and decision-making skills, with the ability to build credibility with senior stakeholders and lead sustainable operational improvement.\n, • If you're passionate about developing people, improving services and creating outstanding experiences for customers, we'd love to hear from you.\n\n \n Not sure you meet every requirement? \n Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. \n If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future. \n \n Why SGN? \n SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant. \n If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. > \n

Title: Sales Director - Foodservice Location: Remote, based in the UK. Preference for candidates based near Edinburgh. Reports to: Chief Growth Officer Travel: International travel required (10-20%) to meet with clients and attend industry events across Europe and North America. Salary: DOE It's rare for companies to break out of the start-up stage, rarer still to become profitable and keep growing. At Hyble, we've done both, and we're not slowing down. We started as 12 people in a tech incubator, taking on a problem the entire beverage industry had quietly accepted as normal: why did it take weeks for a sales rep to get their customer the marketing support they needed to start selling? We built the answer. Hyble is now the only end-to-end point-of-sale ecosystem built for the global beverage industry. Active in 50+ markets, helping the world's leading drinks brands create, approve, print, and deliver fully compliant POS materials in hours, not weeks. From 10 venues to 10,000, we give brands complete control at every touchpoint. High-Growth Scale-Up We've delivered consistent revenue growth for eight consecutive years. Over the last three years alone, the business has grown 213% and reached profitability. That's a milestone that reflects years of deliberate, disciplined investment decisions that have paid off. In 2023, we won a landmark contract with Southern Glazer's Wine & Spirits, a $25 billion business and the largest wine and spirits distributor in the US. Today we're a 130+ person, award-winning MarTech company operating across three continents - with 70% of our revenue generated in the US and a sales pipeline exceeding $70 million. Today we're a 135+ person, award-winning MarTech company operating across three continents – with 70% of our revenue generated in the US and a sales pipeline exceeding $70 million. The Opportunity We are looking for an experienced, highly motivated sales leader with deep expertise in the Foodservice industry to drive Hyble's market penetration across Europe and North America. The ideal candidate will combine enterprise software sales leadership with extensive Foodservice industry knowledge and a proven track record of closing multi-million dollar deals. You should have a broad network across the industry with strong relationships based on trust and a reputation for delivery. We are looking for a sales leader who wants to play the role of player/coach where they have the opportunity to lead from the front on driving sales while coaching the next generation of sales leaders in the Hyble team. What you'll find here: A strategic account from day one. You'll take on a live strategic account early on, giving you hands-on insight into how the business and product work in practice. A big territory to build in. Your remit covers new business across the whole of Europe and North America. A platform to raise your profile. You'll have visibility at major industry events and the chance to grow your reputation in the Foodservice space, working closely with marketing. Room to lead, not just sell. Alongside winning business yourself, you'll be developing the next generation of sales talent within the team. Impact that counts. Hyble is still small enough that what you build and close will directly shape the business's next chapter, not disappear into a large machine. Reporting to the Chief Growth Officer and partnering closely with the CEO and US General Manager, you will be the tip of the spear for US Foodservice sales and have the opportunity to significantly impact Hyble's growth trajectory while building and leading a high-performance sales organization. Key Responsibilities Strategic Market Penetration: Spearhead new business acquisition efforts across Europe and North America Sales Team Leadership: Build, develop, and lead a high-performing new business sales team; serve as player-coach to mentor team members while personally handling strategic accounts Enterprise Deal Management: Lead complex, high-value enterprise sales cycles from initial contact through contract negotiation and closure Sales Process Development: Establish scalable, replicable sales systems and processes to enable consistent team performance and predictable growth Key Customer Ownership: Lead the relationship with a new strategic customer (based in Texas), gaining deep insight into the business and the product Industry Thought Leadership: Working closely with our marketing team, represent Hyble at major industry events and establish yourself as a trusted voice in Foodservice marketing technology Network Leverage: Utilize your existing industry relationships to secure introductions to decision-makers at target accounts Revenue Growth: Achieve and exceed ambitious new business targets while expanding Hyble's market share in the North American market Internal Communication: Partner closely with the marketing and product teams to provide market intelligence and advise on the most appropriate marketing strategy for our target markets The Truth About Working Here It’s messy and fast. We’re scaling quickly, priorities move, and nothing stays still for long. We fail, we learn and we iterate. If you need perfect plans or predictable days, this won’t be for you. It’s demanding. Customers are waiting, deadlines are real, and the bar is high. You’ll be trusted early, stretched constantly, and see your impact immediately. It’s team-first. No egos, no silos, no coasting. We push each other, support each other, and expect everyone to pull their weight. We help each other win. What You Need to Bring Industry Experience Proven track record selling technology solutions to Foodservice distributors in European and/or US markets, or directly working for Foodservice distributors Established network of trusted relationships across the Foodservice distribution landscape Deep knowledge of Foodservice marketing best practices and evolving industry trends Professional Experience 7+ years of enterprise sales experience with 3+ years in a sales leadership role Demonstrated success closing complex, multi-million dollar enterprise contracts with distributors in the beer, wine, spirits and/or soft drinks industry Experience working within high-growth, sub $50m revenue investor-backed technology companies History of consistently meeting or exceeding aggressive sales targets Success in building and scaling effective sales teams and establishing repeatable sales processes Personal Attributes Hunter mentality focused on new business acquisition Action-oriented, highly-motivated self-starter comfortable working autonomously Genuine passion for sales and relationship building Strong entrepreneurial drive and comfort working in a fast-paced, evolving environment Resourceful approach to challenges with ability to maximize results with limited resources Exceptional communication and presentation skills with executives and technical stakeholders Strategic thinker with tactical execution capabilities What We Are Not Looking For We know from experience that folks who are looking for an armchair executive role and used to the trappings of corporate life will not be a good fit at Hyble. Instead, we're looking for highly driven sales leaders who care more about delivering results for customers and winning big deals than collecting status points on their favourite airline. Missing a few requirements? Good roles stretch you. If you’re 70% there and hungry for the rest, we want to hear from you. We’re more interested in trajectory than history. How We Work This is our default setting. If this isn’t for you, we’ll both be miserable: Our values – humble, resilient, team, authenticity and bravery – are woven into everything we do. We find a way – roadblocks are puzzles, not excuses. We own it – we roll up our sleeves and take responsibility. We own our mistakes and fix them. We’re ambitious – we set bold goals and back ourselves and each other to deliver them. We’re curious – we challenge the way things have always been done or ideas if we think of a better way. We give a damn – we work hard because we care deeply about our customers, colleagues, and our work. This isn’t for everyone. And that’s intentional. The Deal Pension. A combined contribution of up to 12% of your salary. Bonus. A bonus scheme based on company performance. Referral. A referral bonus when you successfully refer someone. Pay. We review pay annually, with performance being a key factor. Holidays. 33 days including public holidays, with options to buy or sell extra days. Giving back. 2 paid days to support a charity of your choice. Wellbeing. Enhanced sick pay from day 1 and coaching and counselling through our wellbeing partners, Plumm. Health Days. 2 paid days to recharge when you need it. Connection. Flexibility to work hybrid, with quarterly company meetups and regular in-person team sessions. We’re building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work, be themselves and be proud to belong. For more information about us visit: https://www.hyble.tech/ or check out our socials. 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Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. Aviation is one of the key growth sectors at AECOM, a business sector which sits within our number one rated global transportation engineering consultancy. Whilst we are already the number one aviation engineering consultancy by revenue globally, we see significant future growth potential as the sector recovers from the downturn induced by the Covid 19 outbreak. Our clients are now re-investing in their assets, to ensure they are in the right condition, but also to ensure their future capacity needs. Our major clients are a key driver of this growth and we are seeking a well-known and respected industry leader to maintain and build this momentum. We're one global team driven by our common purpose to deliver a better world. Join us. Client Account Director – Aviation – UK&I, Europe & India Reports to: MD, Global Aviation UK&I, Europe & India Job Description: We are seeking a dynamic and strategic Client Account Director to lead and grow key client relationships including Heathrow Airport. This key appointment will take ownership in driving revenue performance across key clients whilst ensuring the delivery of exceptional service and project execution. You will act as the primary point of contact for Heathrow and other key clients, responsible for building trust, ensuring satisfaction, and identifying growth opportunities. The successful post holder must be a strong and visible leader who is able to inspire, motivate and build teams, and communicate effectively. Collaborating with AECOM members across all Business Lines and Operating geographies, they will lead and manage our activities across Heathrow and other key aviation accounts, establishing strategies and driving growth. As the Client Account Director, you will have a client-centric approach where your focus will be understanding client needs and working across our company to offer solutions that deliver value and support our aim of building a better world. In doing so, you will bring the best of AECOM to the client, on time, every time. This role includes supporting and embedding client account initiatives, processes and systems across the client program. Roles and Responsibilities: Client Relationship Management: • Responsible for identifying key business leaders, decision makers and influencers within the client organisation, • Responsible for maintaining the Client Account Plan, setting out the relationship management, client growth and client management strategy, • Develop client contacts and networks within the client’s business and meet client contacts regularly Best Practice: • Be known as the key point of contact for the client(s), • Develop a strong network across the AECOM business in order to understand our capabilities and experience across the aviation capital lifecycle, • Build an extensive network across our Regional Business Lines and with key members of Global aviation business line, • Demonstrate the ability to influence leadership to ensure our clients’ issues are addressed and prioritised Business Development & Commercial Management: • Develop a thorough understanding of the project opportunities within the client organisation, • Actively monitor and report the client pipeline, developing a strong understanding of revenues from projects being delivered, in pursuit, and to be pursued, • Lead the capture of significant new business opportunities and the renewal/extension of existing large-scale agreements within the account, • Support Capture Managers to win and Project Managers to deliver the large programs of work at Heathrow Strategic Leadership: • Mentor other team members in building strong relationships across the organisation, • Connect internal teams to the client vision and ensure the team is client focused to ensure the clients get the best AECOM experience every time, • Identify evolving resourcing needs for client portfolio and escalate within the aviation practice, • Work effectively with colleagues in the Strategy, Marketing and Communications teams to maximize the end-to-end approach to client development and work winning, • Perform and promote the leadership behaviours enshrined in the AECOM core values – Collaborate, Innovate, Deliver, Sustain, Thrive, Safety, Ethics & Quality Innovation: • Continual focus on raising AECOM’s profile and brand at Heathrow and across the aviation industry through innovation and thought leadership, • Drive client adoption of key AECOM initiatives such as ESG and digitalization, • Act as a conduit to position AECOM’s innovative solutions with our key clients, • Partner with our key clients to respond to their innovation agenda. Quality: • Identify areas of high risk and pro-actively take actions to positively impact outcomes, • Champion for ethnical and safe working practices, • Monitor and executive oversight of client projects to ensure high quality delivery, technical excellence and consistent client service experience, • Have established client relationships at Heathrow and other airports, • Recognised aviation industry leader who demonstrates a strong external presence in the market, • In depth Aviation market knowledge, • Experience of client management programs from other companies in the aviation industry, • Ability to set short- and medium-term goals and strategies for the account to align with the client’s needs, • Ability to lead, mentor and coach, • Strong commercial acumen with an inquisitive and curious mindset, • Agile, impactful and collaborative Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn. About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Runware’s infrastructure is the foundation that enables our teams to deliver AI to the world. As DevOps Team Lead, you’ll turn complex, hardware-driven systems into streamlined, developer-friendly platforms. You’ll define how we automate deployments, orchestrate GPUs at scale, and observe workloads in real time. You’ll build systems that detect and recover from issues before users notice, and work closely with engineering and product teams to make shipping faster, safer, and more predictable. You’ll shape the foundation that lets teams move fast with confidence, building infrastructure that is dependable, observable, and designed to scale. You thrive at the intersection of infrastructure and innovation. You enjoy unravelling complex systems, tuning performance, and engineering reliability into everything you build. You lead through clarity and example, not process, and elevate the teams around you by simplifying the hard things. You take pride in building systems that are resilient by design and empowering the engineers who depend on them. You understand that reliability is never accidental; it is built through intent, consistency, and a culture that values doing things right. • Providing technical and people leadership to a small DevOps team, • Lead the design and operation of Runware’s infrastructure and orchestration systems, • Build automation and tooling to streamline model deployments, scaling, and hardware utilisation across distributed nodes, • Drive observability, alerting, and reliability practices to detect and resolve issues quickly and proactively, • Collaborate with engineers to optimise throughput, latency, and platform performance at every layer of the stack, • Develop and maintain infrastructure as code and deployment automation to ensure consistency and reproducibility across environments, • Establish and continuously evolve incident management, post-mortems, and reliability reviews as core engineering practices, • Mentor and coach engineers to think operationally, designing systems that fail gracefully and scale predictably, • Champion forward-looking improvements to our orchestration layer, hardware management, and overall infrastructure efficiency, • Have experience operating production systems on bare metal or hybrid environments such as HPC or GPU clusters, optimised for performance and low latency, • Are comfortable writing automation and systems tooling in Python, Go, or similar languages, • Understand container runtimes like Docker and containerd, and have built or worked with orchestration systems beyond Kubernetes, • Are fluent in observability and debugging practices across distributed systems, using logs, metrics, traces, and profiling to drive insight and reliability, • Care deeply about reliability, efficiency, and engineering quality, and know how to embed those values into team culture and everyday practice, • Thrive in fast-moving, evolving environments where impact is measured by how much better systems and teams perform over time We’re a remote-first collective, meeting in person twice a year to plan, brainstorm, celebrate wins, and enjoy some face-to-face time. We have core hours for cooperative working and calls, but outside of that your calendar is yours. Work the hours that let you perform at your peak while also building a healthy life. Our release cycles are fast and intense, but they’re followed by real downtime. After big pushes we expect the team to unplug, recharge, and come back ready & stronger than ever for the next leap. • Generous paid time off – vacation, sick days, public holidays, • Meaningful stock options – share in the upside you create, • Remote-first setup – work from home anywhere we can employ you, • Flexible hours – own your schedule outside core collaboration blocks, • Family leave – paid maternity, paternity, and caregiver time, • Company retreats – twice-yearly gatherings in inspiring locations Please note: We are unable to offer visa sponsorship in the UK at this time. Candidates must have existing right to work in the UK.

HR Generalist Location: Coventry (Hybrid 2 days after probation) Salary: £29,000–£31,000 Join an Award-Winning Business That Puts People First We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. The Opportunity The HR Generalist will support the HR Director, Head of HR and other HR members in all HR’s practices and objectives that will provide an employee-oriented high-performance culture within the business. You will be required to perform in all HR functions, including ER, TUPE and Restructure process, HR Admin management, Talent and Performance Management, and rapidly learn to overcome challenges. Reporting directly to the Head of HR and working closely with colleagues to ensure all HR duties are undertaken in accordance with employment law, company policy and ensuring any risk to the business is minimised. What You’ll Be Doing HR duties: • Support, develop and implement all HR related processes and strategies aligned to the business objectives, including clause ER case management., • Support and coach the management team on all people leadership matters, including business change and transformation. Forming strong relationships with the management team to be able to challenge and coach in a high-performance environment., • Partner the management team to project manage organisational and procedural changes within the business area., • Be responsible for all HR management and development (including ER/Case Management, TUPE/Restructuring procedures, recruitment and selection practices, discipline, grievance, mentoring, absence management, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues)., • Monitor, manage and measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales, including clause ER case management for the assigned areas, • Continuously Liaise with Managers to understand their HR requirements, reduce ER cases across all categories, and ensure they are fully informed of the HR objectives to drive the organisation forward., • Keep up to date with HR legislation and provide relevant training as when required, as well as per agreed schedule, • Update the company server with timely, relevant forms, policies and procedures to ensure accessibility for employees at all times., • To facilitate as a mediator when required to try and resolve employee grievances. Admin Related: • End to end TUPE management and related documents preparation (TUPE in /TUPE out), • Support the Recruitment Department with the entire onboarding process including but not limited to, creating and/or managing: Internal ads, offer letter & employment contracts, and arranging induction/onboarding experience, • Carry out Right to Work checks for current employees who’s right to work are due to expire and right to work checks for all new hires., • Maintain records of personnel-related data (payroll, personal information, leaves) in both paper and the database and ensure all employment requirements are met, • Liaise with other departments or functions (payroll, IT, SHEQ etc) when required, • Support the Payroll Department by providing the relevant documentation/information in a timely manner, • Carry out the DBS checks for all and current employees, • Carry out the applications for passes for the Virgin Contract, • Ensure that the Probation Procedure it is being adhered to and all parties involved are following it, • Carry out reference checks for new employees, • Manage the HR inbox in a timely and professional manner, • Produce and submit reports on general HR activity on a monthly basis, • Assist in ad-hoc HR projects, • Ready to perform any ad-hoc HR management related duties instructed by the Head of HR or HR Director. Recruitment duties: • Manage recruitment needs for the company such as in-house advertisement for senior positions., • Creating and continually improving offer letters and contracts of employment, whilst managing the timely distribution of such documents. Training duties: • Manage a training plan that details required training that is delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported on., • Liaise with other managers to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of corporate learning and development objectives., • Develop and deliver training and communications materials to support learning and development needs., • Ensure training activities meet and integrate with company strategies and policies., • Write and deliver training lessons to continue personal development of Line Managers throughout the company., • Manage the organisation and delivery of company induction sessions, including writing and delivering the presentations., • Maintain the currency of the Training Matrix and share the information company-wide. Officer Responsibilities: • To assist and advise Company managers/directors on HR policy, practice, procedure and issues., • To represent the company in a positive, professional manner at all times. What We’re Looking For • Prioritisation and time management, • Proven track record as a HR generalist, in an HR environment, • Officer/Adviser/Generalist role, • Interpersonal relationships, discretion and confidentiality, • Knowledge of employment law, ER processes, Right to Work and DBS checks, TUPE law and ER practices, • Experience of report writing utilising excel, word and power point, • Ability to communicate at all levels, • Problem solving skills, • Ability to innovate to create and implement continuous, • improvement initiatives, • Experience of designing and writing HR policies, procedures, offers, • and contracts of employment, • Adaptability and flexibility – willing to work on a variety of projects and perform in multiple roles Other Requirements: • Flexibility to work at multiple locations with nation travel involved (up to 2-4 nights per month away from home maybe expected on occasion to meet business requirements), • Excellent IT and Microsoft skills The Package • £29,000–£31,000 basic salary, • Performance bonus, • 35 days holiday (including bank holidays), • Hybrid working (up to 2 days from home following 6 month probation)

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Gearset's Core product group owns the capabilities that every user relies on: from planning changes through to deploying them into Salesforce. This includes our core deployment product, our new flagship Org Intelligence product, ecosystem coverage for the evolving Salesforce platform, and the experience for individual contributors, admins, developers, and everyone in between. Each product area delivers real value today, and the team is strong. The strategic opportunity is in weaving these capabilities into a cohesive experience, so users feel like they're on one seamless journey from planning a change to landing it safely in production. AI is also opening up exciting opportunities to rethink these workflows, you'd help shape how we use AI thoughtfully to unlock problems that were previously intractable. You won't inherit a roadmap, you'll inherit a problem space that needs sharpening. You'd also be shaping the group's identity, articulating the bigger picture for a talented team who need a leader to bring it all together. Part of the job is working with us to refine the group's scope. We have a strong starting point, but we'd expect the right person to help us refine it. • Take ownership of the Core group's product strategy, diagnosing the problem space and building a clear plan, making real trade offs and not trying to do everything., • Own the commercial success of your group's products. From shaping our positioning and route to market with Product Marketing, to driving adoption and activation with Sales and Customer Success. You'd iterate on how we get products into customers' hands and ensure they deliver real value once they're there., • Report directly to our VP Product and partner closely with the other Group Product Managers and the CPO. Your engineering counterpart is an experienced Dev Manager, and the product managers in the group are strong individual contributors who are ready for someone to help them connect their work to a wider strategy., • Manage, coach and develop a team of product managers. Your success isn't just about what the group ships, it's about the people in your team growing and you actively finding them opportunities to do that., • You'll have diagnosed and implemented a product strategy for the Core group that turns individually valuable products into a cohesive experience, so that users planning, making, and deploying changes feel like they're using one product, not several., • You'll have taken ownership of your group's commercial and product goals. Not just through what you build and how you position it, but by driving change and action across Gearset to achieve them. You'll have keen awareness of how your group is contributing to, or learning from, the overall business performance., • You'll have got your teams working well together, with a clear plan that connects back to the strategy. You're shipping regularly and learning from it., • You'll have developed and coached your product team to be doing their best work., • You'll be someone people look to for how things should be done, living our values and product principles., • Have been in a Group Product Manager, Product Director, or equivalent position for a couple of years or more, with a proven track record of navigating ambiguity and organisational dynamics to create coherence across multiple product areas and taking new products to market., • Are able to conduct deep strategy diagnosis, going broad and deep to get to the crux of the problem and define a crisp strategy. You know what you're not doing, and why., • Have a track record of working hand-in-hand with sales and customer success — you're comfortable owning the commercial strategy and market narrative for your product area, and Sales would trust you in front of a customer's leadership team., • Have an outstanding product sense and genuine empathy for users. JTBD is how you think, not just a framework you use, and you're viewed as an exemplar at this by your colleagues., • Are an exceptional communicator and storyteller who can take complexity and make it simple, compelling, and actionable., • Are experienced in managing teams of 2-4 people, coaching through questions not directives. People who've worked for you say they did their best work under your leadership., • Enjoy talking to users, and have an infectious passion for building products that solve clear user problems in delightful ways., • Experience working in the Salesforce ecosystem, • A background in sales, customer success, or product marketing, • Experience of helping scale a product function by forming a new group, • Some software engineering experience, even if only limited, • Salary is £120k–£155k (depending on experience), • Full time, Monday to Friday with the option of flexible home working (for most of us that looks like a few days a month in the office), • Opportunity to join our Long Term Incentive scheme, • Generous personal development budget of up to £1,500 per year, • Top-end hardware provided, free lunch in the office, • 25 days holiday plus bank holidays (with the option to buy an extra 5 each year), • Company pension (matching up to 5%), Bupa health care, life insurance & critical illness cover, • Discounted gym membership and a range of health and wellness benefits

Location Our Engineering Manager - Analytics House will be an integral part of our global R&D team. This role is based remotely in the East Coast US, the UK, Ireland, Estonia, the Netherlands, Sweden and Israel. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team's output and the team's growth. This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team's stack. You lead by demonstrating you can do the work at the highest level, not by title alone. The balance between hands-on contribution and leadership depends on the team's context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact. Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team's craft forward with every new capability that lands. Responsibilities Team leadership & growth • Leading a team of engineers, owning both its delivery and its development., • Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s growth and success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration., • You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback., • Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles. Technical leadership • Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty., • Drive the team's architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation., • Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team's components scalable and in a healthy state., • Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships. Roadmap & delivery • Own the team's commitments - what was promised, when it was promised, and the quality bar that was held., • Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat., • Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction., • Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives., • React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift. Hiring • Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats., • Recruit, coach, and - when needed - make hard calls toward the standard the team is held to., • Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench. Day-to-day communication & collaboration • Upwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information., • Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact., • Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment. Qualifications • 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities., • Hands-on, real-life experience building cloud-based SaaS products - running services in production on AWS, GCP, or Azure, and owning availability, cost, and the customer-facing surface., • API first mindset, products are built not just for end user experience through UI, they are fully functional and available through APIs, so both humans and agents can interact with the platform, • Strong background in databases, SQL, query optimization, and BigQuery., • A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber., • Deep technical fluency in your team's primary stack. You can read, write, and review code at a senior level, and you are current - not rusty., • Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making., • Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes., • Direct, candid communication. You give hard feedback well, and you hear it well. Bonus Points • A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality., • Hands-on experience with more than a single cloud provider., • Background in scaling teams, processes, or technical systems as the organization grows. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our_. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. As Docker scales its EMEA business, we're seeking an experienced Director of Solutions Engineering to build and lead a world-class SE team across EMEA, with AI Governance as the top priority. AI Governance is the fastest-growing part of our EMEA business and one of the fastest-moving segments in enterprise software: customer requirements evolve rapidly, the competitive landscape is intensely dynamic, and Docker ships new product capabilities at pace to stay ahead of both. This role keeps a fast-scaling team ahead of all three. As Director of Solutions Engineering for EMEA, you will lead a high-performing, fully remote pre-sales organization of 6 SEs, nearly doubling by end of fiscal year, responsible for technical alignment and customer success across Docker's largest accounts in the region. You will partner directly with EMEA Sales Directors as a peer to align SE coverage with a fast-growing book of business, and collaborate closely with Sales, Product, and Engineering to turn rapid change into consistent technical wins and clear business value. ● Make it the team's number-one focus, owning the technical win on Docker's largest AI Governance opportunities across EMEA. ● Keep the team ahead of a fast-moving segment where customer requirements, Docker's products, and the competitive landscape are all changing constantly, and translate that change into current demos, proofs-of-value, and sales plays. ● Partner with Product and Engineering to feed AI Governance customer requirements into roadmap and prioritization, and to get the team early access to new releases. ● Hire, onboard, and ramp SEs quickly to meet AI Governance pipeline demand. ● Build and maintain SE enablement programs and learning paths that make new hires productive fast and keep the team current as products and use cases evolve. ● Operate as a player/coach, running the full management cadence (1:1s, pipeline syncs, QBRs, enablement) while staying close to the technical win on marquee accounts. ● Balance SE coverage and workload across a growing roster of Account Executives so the highest-value opportunities are well supported. ● Partner with the EMEA Sales organization to drive technical closure, guiding discovery, solution design, and proof-of-value to achieve customer success and sales goals. ● Own the technical-win motion on Docker's largest accounts, including AI Governance, Sandboxes, Docker Hardened Image, MCP Catalog, and runtime container security. ● Establish repeatable processes for discovery, solution design, and proof validation that highlight Docker's differentiated value. ● Define metrics, performance standards, and success measures for technical sales excellence, and manage to them. ● Partner with Sales leadership on capacity planning, team design, and headcount to support a rapidly growing team. ● Contribute to the SE career framework and broader Customer Engineering enablement initiatives. ● Coach, mentor, and empower your team to engage effectively with enterprise customers and communicate complex technical concepts clearly. ● 10+ years of experience in technical sales or pre-sales for distributed systems, developer platforms, or cloud infrastructure, including supporting enterprise accounts. ● 5+ years in management, including hiring, mentoring, and rapidly scaling high-performing pre-sales or solutions engineering teams. ● Track record of building and scaling teams in fast-moving, high-growth technology segments where requirements change constantly. ● Proven success leading teams that support software supply chain security, security governance, DevSecOps, or developer productivity technologies. ● Familiarity with AI Governance and AI-driven development, and the ability to keep a team current in a rapidly evolving space. ● Deep understanding of containerization, cloud-native architectures, CI/CD, and developer tools. ● Demonstrated ability to build scalable SE enablement (onboarding, learning paths, technical deep-dives). ● Strong communication and executive presentation skills, with the ability to build trust across technical and business audiences and to partner as a peer with Sales leadership. ● Operational experience with Docker, Kubernetes, or similar container-based platforms. ● Experience with application security and securing the software supply chain (SBOMs, image scanning, secure delivery pipelines, hardened images). ● Hands-on exposure to AI Governance, AI agent enablement, or coding assistants. ● Background in software development, scripting, or infrastructure-as-code. ● Familiarity with Salesforce and enablement platforms such as MindTickle. ● Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). ● Willingness to travel (~30%) to support key customer engagements and events. First 30 Days ● Onboard on Docker's platform with a focus on the AI Governance portfolio, key customers, and EMEA go-to-market strategy. ● Establish relationships with your team, EMEA Sales Directors, and cross-functional partners in Product and Engineering. ● Assess current SE coverage across EMEA, AI Governance pipeline, and the team's enablement and hiring needs. First 90 Days ● Develop and align a 12-month plan with Sales and Product leadership, including a hiring and capacity plan to scale the team against AI Governance demand. ● Stand up or refresh SE learning paths that ramp new hires quickly and keep the team sharp on shifting customer requirements, competition, and product releases. ● Begin executing on improving technical closure rates and SE coverage on the largest AI Governance opportunities. One Year Outlook ● Lead a high-performing EMEA SE team that has built a culture of technical excellence — where SEs consistently drive technical closure by deeply understanding customer problems and confidently demonstrating how Docker solves them. ● Establish AI Governance as a repeatable, well-instrumented technical-win motion with documented processes, plays, and metrics. ● Become a trusted advisor and peer across Sales, Product, and Engineering by championing customer insights and technical excellence in a fast-moving market. Docker does not offer visa sponsorship for this role. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

We are currently looking for a talented Senior C++ Developer. In this role, you will interact closely with various departments across our organisation, including the product engineering and customer support teams. As a senior figure, you will also have the opportunity to coach team members and take a leading role in critical software development projects. Key focuses will be contributing to the future technical direction of our main product, gaining deep expertise in our domain whilst promoting modern development practices. Role Responsibilities: • Hands-on C++ software development contributing to the design, maintenance and advancement of complex software, • Stay abreast of the latest developments in C++ and related technologies, contributing to a progressive developer experience, • Mentor and coach junior team members, • Conduct code reviews, embedding quality and promoting best practices, • Collaborate closely with other teams to ensure smooth delivery and knowledge distribution, • Promote a balance between business value, technological improvements, and near-term goals Key Skills: • Expert-level C++ with significant commercial experience, • Strong knowledge of modern features and best practices, • In-depth knowledge of architecture, design, maintainability, scalability and performance, • Excellent collaboration and communication skills, • Industry experience with multi-threading and complex memory management, • Keen interest in continuous improvement and personal development, • Experience with CI/CD pipelines, • Adept in managing legacy code bases, • Experience with higher level languages - specifically Python and C# would be beneficial, • Comfortable working across technology domains and software stacks, • Strong knowledge of Linux and Windows Operating Systems, • Awareness of containerisation and orchestration technologies, • Familiarity with scripting languages, • Experience in collaborative and iterative development approaches, • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field is required We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow, and in return, you help us grow into a stronger, more inclusive organisation. About Us: We didn’t start out as a traditional security product. In the beginning, Glasswall was one of only two file sanitisation filters in the US Intelligence Community’s highly classified networks. We are rated #1 by the National Security Agency. We designed Glasswall CDR to protect businesses against the most advanced file-based threats. Today, we’re trusted by commercial and government organisations around the world. Inclusion: At Glasswall we believe that diversity of people and thought are central to our purpose. We are committed to making Glasswall a company that is attractive to people of many different backgrounds. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce. One of our corporate objectives is to ensure that the organisational health of the firm is highly rated by our employees. We believe that this is only possible if we promote a culture of inclusion and respect across out business. Each quarter we survey employees on a range of questions relating to our organisational health. This holds a mirror-up to a business and ensures that we can focus on where we need to do better. We have an Organisational Health Committee, which is chaired by a non-executive position. The panel has been formed to guide the leadership in taking positive action that supports a good work-life balance, family friendly relations and to be inviting to a diverse range of potential employees. We also have a Women in Technology Group which has been formed to promote balance in the way that we communicate with, promote, encourage, and support people across our business. Work/Life Balance: Our team puts a high value on work-live balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Salary and Benefits: • Glasswall offers a competitive salary and incentives package., • We offer flexible and remote working options, with hybrid working from our Central London office., • Office travel and incidental WFH expense coverage., • 25 days holiday (plus public holidays)., • Private Medical Insurance including mental health support and cancer care., • Enhanced sick pay., • Annual investment in training and professional development., • Company sponsored life, critical illness, and income protection insurance., • Contributory pension scheme., • Access to ‘salary sacrifice’ benefits such as Cycle to Work and Tech Schemes. A successful candidate will live in the United Kingdom and is comfortable working from home with some meetings being held in the London office. Glasswall is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. Application process: Interested candidates can email jandersen@glasswall.com or visit http://careers.glasswall.com/ to apply.

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: _ We have exciting opportunities for Associate Directors to join our expanding team. Following significant growth and ongoing delivery success with our clients, we are looking for high calibre leaders to support our clients deliver a wide range of high-profile projects across Infrastructure, to be a leader in the industry and help mentor and develop the future generation of Project Managers. We want you to join us and to transform together. As a member of our growing team, you would be working to help us make a difference with our clients in delivering a diverse range of highly complex projects and programmes. You would be based in our London office and likely spend your time with colleagues and client teams based across the South-East region. Dependant on client requirements, the majority of our roles support a hybrid working pattern. In return there is ample opportunity to thrive, own your career and reach your potential, from within an inclusive, engaging, and supportive culture. The only boundary is your imagination. Associate Directors at Turner & Townsend: Associate Directors at Turner & Townsend work on business initiatives and a broad range of projects and programmes across the Utilities sector, including clean and waste water treatment facilities, mains installation and replacement, environmental improvement, asset management, developer services, Major Projects, Strategic Resource Options and many more. We are looking for individuals with the following skills, experience, and behavioural attributes: Significant experience managing multiple disciplines / teams / advisors / clients on infrastructure projects/programmes across the lifecycle, ideally across sectors and clients. Proven and demonstrable success, and able to challenge / set strategy. Excellent leadership skills, capable of setting high standards and managing performance against these, utilising people and resources efficiently to meet and exceed stakeholder expectations. Able to succeed in ambiguous and challenging environments. Leads and is accountable for the health, safety, and wellbeing of those within your sphere of responsibility. Has a practical understanding of CDM and is able to apply this appropriately across teams. Ability to anticipate client challenges and determine applicable solutions, innovating as necessary, through your depth of understanding of stakeholder needs. Can do this sustainably. Promoter of inclusive teamwork, building and fostering trust with empathy, diving a ‘one business’ collaboration mindset within T&T and across clients. Foster client and industry partnerships, developing and growing relationships. Able to use your leadership skills and influence to bring our purpose and vision to life, expanding your impact as you do. Coach and mentor others and encourage development of people around you, and you have a thirst for learning; using this to develop best practice. You spot, harness and nurture emerging potential. Strong interpersonal and stakeholder management skills, comfortable working with a diverse range of personalities across clients and partner organisations and able to build long-term trusted advisor relationships with our clients. Creative, curious and growth mindset, and acts as a role model. Promoter of inclusive environments, acting as a role model. Beneficial Experience: Experience of utilities/water infrastructure project and / or programme management, including end to end lifecycle experience or specialism in development or delivery stages. Experience of complex and multiple forms of procurement and managing NEC / other form contracts. High level of commercial management including complex commercial arrangements Experience of building and leading multi-disciplinary teams, managing contractors, consultants and other advisors on infrastructure projects and programmes in differing environments, ideally multiple sectors. Experience of consultancy and/or client-side project management. Familiarity with public sector organisations, non-departmental or arm’s length bodies relevant to infrastructure. Familiarity with sustainability and application to projects / programmes. Delivery within complex operational environments Experience of working and reporting in complex stakeholder and regulatory environments Preferrable qualifications: Degree level qualification in a management, construction or infrastructure related subject, or equivalent experience. Chartered status with the APM, ICE, or an equivalent professional institution. Project management certification (e.g. APM / PRINCE2 / MSP / ChPP). NEC Accreditations or qualifications. CSCS / equivalent. NEBOSH or equivalent H&S qualifications CDM awareness Sustainability (e.g. Carbon Literacy). Soft skills / leadership certification. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at _ #LI-SM2 SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: _ _ _ It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: _ _ _ It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: _ _ _ It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Senior Sales Manager - Leisure Marine Remote - UK - with international travel £60,000 per annum Plus OTE An exciting Senior Sales Manager role available with an international lighting company who supply into the marine / yacht sector. This is a unique opportunity for the right candidate to join a growing company with a lot to offer. As the Sales Manager, you will manage existing and develop new accounts across the Australia and Asia and Europe, utilising the trusted dealer distributor network and Rep groups in delivering the highest quality products to a very demanding market. You will drive new sales and have a thorough understanding of new opportunities, representing the brand to the highest of standards. This position plays a critical role in representing the brand at the highest standard, driving market performance, and cultivating strong relationships across the marine industry. In addition, the Senior Sales Manager will actively support the Marketing team by contributing to the creation and execution of targeted campaigns, promotional content, and other initiatives aimed at increasing brand awareness and accelerating company growth. Key Responsibilities: • Lead, coach, and support the sales team to achieve and exceed individual and team sales targets., • Oversee and expand the global distributor and dealer network, identifying new partners where required., • Prepare and deliver sales budgets, forecasts, and territory plans aligned with company goals., • Work with key businesses, such as, Distributors, Dealers, Rep Groups, OEMs, Refit yards, to grow existing and develop new sales. - Working to exceed agreed sales targets., • Provide product training where necessary and manage introduction of new products and prices., • Boat Show management - overseeing the boat shows, trade shows and Distributor Shows and attending where necessary any events relevant to growth., • Travel internationally to develop customer relationships, and attend key meetings and events., • Prepare annual sales strategy, travel plan and budget and agree with Group Sales Director., • Work with the marketing department to support strategy for growth., • Report directly to the Group Sales Director with monthly sales reports; highlighting any new business opportunities, promotional ideas and issues; current sales trends and sales vs. budget figures., • Build and maintain a good relationship with customer base., • Sell products into new applications within the industry, understanding the core products and their application, assisting with technical support to distributor network and clients direct., • Share market feedback to products, trends and opportunities direct to the commercial team., • Assist with market research for new product development. Key Skills, Knowledge & Experience • The ideal candidate will have experience in Marine industry, preferably Leisure Marine., • Experience in managing sales network, including distributors and OEMs., • Determination to set and meet high standards, exceeding norms and expectations., • The ability to speak and write to be clearly understood by others, using appropriate vocabulary, grammar and style., • The ability to recognise both internal and external customers and the willingness to co-operate with them fully in order to help them achieve their objectives., • Ability to make and maintain a good impression on others., • The ability to persuade or influence other people to accept a point of view, to adopt a specific agenda or to take a course of action., • Willingness to develop and exploit a range of productive relationships both inside and outside the team., • Motivation to apply and develop one’s own professional and technical knowledge and to share this expertise with others. Pay, Benefits and working hours • A basic salary of up to £60,000 per annum, • Bonus’s / OTE, • Uk based, working from home, with some international travel, • 25 days holiday plus bank holidays, • Solid pension scheme, • Flexible working, • Growing company with lots of potential for personal development

E-commerce Senior Account Manager Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. We are looking for someone deeply embedded in the DTC/ecommerce world. You understand: • Performance creative, • Paid social growth, • E-commerce launch cycles, • Creative testing velocity, • Scaling consumer brands, • Retention and revenue conversations, • How fast-moving founders operate You’ve likely worked with e-commerce brands before and know the pace, pressure, and expectations that come with scaling them. This role is for someone who can confidently lead high-growth DTC accounts while managing and elevating a pod of Account Managers underneath them. Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

Hi 👋 I’m _, Director of Engineering, Europe. How do you feel about engineers writing product specs, making product decisions, and not breaking down projects into individual tickets? If that sounds exciting (even if a bit scary), read on because I’m looking for an engineering manager to help us build a different type of engineering team and culture at Ashby. To start, why do we need to be different? Time and again, I have witnessed engineers knowing what needs to be done yet being unable to get things done because of “the process” or because “more data is needed.” Some of the most effective projects have been skunkworks projects, where engineers have taken total ownership of a problem and driven it to completion. I want to normalize that at Ashby. When we think about how these processes came about, we realize they carry a pessimistic mindset. They box people into smaller roles to minimize the chance of not meeting a certain standard. At Ashby. we’re building an environment that is optimistic about what engineers can own and achieve and embraces the innovative engineers (and frankly, often stays out of their way). To accomplish this, our engineering leaders need to think deeply about individual performance, process, and culture - not running sprint planning or driving product and technical decisions. You’ll focus on building your team, their skills to thrive with the ownership they’re given, and an environment that empowers them to do their best work consistently, with little distraction. For junior EMs we try to stay within 6 direct reports. This enables them to spend time with our teams observing, correcting, praising, and, yes, coding. We like our managers to be hands-on while also making sure they’re not on the critical path. We’ve already gathered an_ of 25+ engineers. You’ll help me manage the growing team of engineers in Europe. In addition to working with engineers you’ll also get to work on projects yourselves. Some examples of work our engineering leaders have done: Provide feedback on product and technical specs to help engineers identify where to cut scope or improve quality. You don’t make the final decisions, but you’ll influence and coach ICs to reach the right ones. Grow engineers to the point where they can take large, loosely defined projects, and deliver them with little intervention. They still ask for help when needed - the difference is that they’re driving. Jump into our systems and code to debug a customer issue, ship a small bug fix, or improve our developer experience. Engineering leaders at Ashby are great engineers and enjoy keeping their skills up-to-date (while staying off the critical path). Improve how we generate and simulate data in demo accounts. It’s a project off the critical path, but it helps you keep up-to-date on our codebase while immensely impacting the business, from Engineering to QA to Sales. I had two experiences early in my career that set me on my path. I had a great manager who asked tonnes of questions about the decisions I was making and coached me without me realizing it. And I had a terrible manager - being told to work harder after a week of 3am finishes was not what I needed as a young engineer. The stark difference between these two experiences motivated me to become a manager: I wanted every engineer I worked with to have the support I had in the best case. Since then, as I’ve learned more, I’ve realized that I love the kind of problems I get to solve as a manager. Deeply complex problems with long-term impact both on the company and on people’s lives. One of my proudest achievements is creating a fully transparent pay system, and on the day it was revealed, everybody was happy with it. Nobody stormed out. By spending time thinking deeply about everybody’s pay and ensuring the mechanics of promotion were clear, I put the team in a place where they could see a peer was paid more than them, and it not be a problem. Despite all this, I love being technical. I sometimes indulge myself and spend a morning writing some code to improve tests or provide better abstractions. If I couldn’t be a manager, I’d be super happy to be an IC. I’m looking for someone who is passionate. Passionate about both management and being technical. Someone who spots a pattern amongst their team, figures out a better way for us to operate, and then builds the automation that powers it. I introduced a new process that enables engineers to merge 30% of PRs without a human review beforehand. I also built the automation that approves these PRs. I also built that automation with abstractions that make it easy for the engineers to improve the automation themselves. It can be hard to find seasoned engineering leaders who haven’t succumbed to the status quo in some way or another. We're committed to giving all our people a total and utter lack of terrible managers, and that means we're willing to take a chance on someone early in their leadership journey who's courageous, principled, and has the drive to build themselves into a great leader who can say “Yah I know everyone is doing that, but we won't because...” Engineering leadership comes in many flavors, not all of which fit our model. I thought I’d outline some things I’m looking for to help you decide if this fits what you’re looking for: You love being technical and can hold in-depth conversations with direct reports from infra to backend to frontend. You enjoy management problems. We want people who get excited about driving people to be their best, giving difficult feedback, and building systems that make this easier You hold your team to a high standard and don’t shy away from getting into the details and giving feedback, even to the best folks on your team. You are an excellent and empathetic communicator. Facilitating change at both an individual and organization level requires understanding how to navigate the beliefs, opinions, and past experiences of engineers and figuring out how to both convince them of a new way of doing things while also leaving yourself open to feedback. You know what exceptional engineers look like. You’ve thought deeply about what makes them tick, how to recruit them, and how to grow folks into them. I want to see depth here, the industry often regurgitates a vanilla description, but the reality is more nuanced. You’re good at thinking about product, business, and maybe even design, but you’re not interested in calling the shots and are more interested in building a team that can make the best decisions without you. You thrive in high-trust, high-autonomy environments. We're a young startup where leaders wear multiple hats, and you'll build your own (high-speed) on-ramp through developing strong feedback loops. Put another way, you shouldn’t apply if: You don’t enjoy coding or don’t find time to stay up-to-date on technology. You’ve gotten into management because it was the only growth path available You want to make all the product decisions instead of empowering your team to make those calls. You're happy with a team of engineers that are predominantly early-career, mid-career, or don't thrive with ownership or autonomy. With enough guardrails, the team can get things done. A staff or principal engineer to you is someone who spends most of their time project managing or doing architecture reviews. You’re not optimistic or convinced that we can build a large engineering team that functions differently than the status quo. You think, at some size, common processes need to be implemented to ensure consistent product delivery (e.g., sprint planning, product managers writing in-depth specifications). You might not say it out loud, but you think, at some size, compromises have to be made for the sake of hiring numbers. Talent teams aspire to build a hiring process that identifies great candidates, moves them quickly through the interview process, and provides an excellent experience for the candidate. To accomplish this, recruiters perform thousands of daily tasks to coordinate and relay information between candidates, interviewers, and hiring managers. Teams struggle to keep up! Scheduling a final round is an excellent example of our customers' challenges. A recruiter needs to collect availability from the candidate, identify potential interviewers, perform “Calendar Tetris” to find who is available to interview the candidate, schedule on the earliest date possible, and perform any last-minute adjustments as availability changes. They must perform this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. 🥵 Ashby provides talent teams with intelligent and powerful software that provides insights into where they’re failing and automates or simplifies many of the tasks they’re underwater with. We put a lot of effort into designing products that are approachable to beginners but mastered and extended by power users. In many ways, spreadsheets set the bar here. We have many customers, great revenue growth, years of runway, and amazing investors like YCombinator, Elad Gil, and Lachy Groom. I’ll share more once we meet. Our engineering culture is motivated by and ’s (our co-founders) belief that a small talented team, given the right environment, can build high-quality software fast (and work regular hours!). Our engineering team (and the team at large) consists of lifelong learners who are humble and kind (meet them !). These attributes create an environment where collaboration happens naturally (we filter for it in interviews). We combine this with research, prototyping, and written proposals to see around corners and get feedback from the team across time zones. Focus time is something that we hold sacred, and, with thoughtful and deliberate communication, engineers can focus 36h out of a 40h work week (Abhik wrote about it ). Even managers can rely on getting consistent time (and support to make, if necessary) to focus and do creative work without the demand of constant meetings. We built Ashby with the quality, breadth, and depth that many customers would expect from much larger teams over larger time scales. We’ve done this through investment in: Great developer tooling. Our CI/CD takes ~10m, and we deploy at least 5x a day. Everyone on the team has contributed to developer experience 💪🏾 Building blocks to create powerful and customizable products fast. At the core of Ashby is a set of common components (analytics modeling and query language, policy engine, workflow engine, design system) which we are constantly improving. Each improvement to a common component cascades throughout our app (short video on it _). Here’s an impromptu quote from Arjun in our company Slack of what it’s like to build a feature at Ashby: And a demo of one of these building blocks: We, as engineers, find clever ways to solve problems, which amplifies when we deeply understand the problem. All of us in technical leadership did our best work as engineers when we had a deep understanding of the end-user and the business and ownership over the solution. Our engineering culture reflects this experience: engineers own projects end-to-end, from speaking with users to writing product specs to UX design. These are skills that we often don’t get to practice as engineers, and, as a manager at Ashby, you’ll provide mentorship and feedback to engineers to ensure they are successful when delivering projects. Diverse teams_. As the father of two young girls, I want to see them grow up in a world where all industries are open and welcoming to everyone, regardless of race, gender, or preferences. Helping to build a more diverse team at Ashby is my way of contributing to this change. Today, 26% of engineers at Ashby are from underrepresented groups. It’s not great, and we are taking conscious steps to improve, like sourcing diverse candidates, providing generous paid family leave, no leetcode interviews, and more. At Ashby, our team and interview process want to help you show your best self. We’ll dive into past projects and simulate working together. Our interview process is six interviews in the following order: Intro Call (30m) - Discuss your application questions, align on the responsibilities of the role, and answer questions about Ashby. Past Experience Deep Dive (1h) - Discuss your past experience as an engineering leader. Technical Screen (1h) - Add a feature back to Ashby. You'll spend most of your time understanding a specific part of our codebase and write less than 15 lines of code. Coffee Chat with VP of Engineering (1h) - Spend time with our VP of Engineering and get to know each other. Meet the Team (2h) - At this point, the engineering leadership team is excited about you and you'll meet our CEO, Engineers, Product Managers, and some other folks on the team. I will be your main point of contact and prepare you for interviews. If we don’t give an offer, we’ll provide feedback! I’m sharing our tech stack with the caveat that we don’t require previous experience: TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis. Competitive salary and equity. 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅. Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval. Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Nicholas Howard are delighted to be recruiting for a Lending Operations Manager. \n The Role: \n The Lending Operations Manager is responsible for leading the end-to-end operational delivery of our client's residential mortgage underwriting process. The role’s primary mandate is to drive continuous improvement, efficiency, scalability, simplification, and performance optimisation across the lending journey, working closely with credit risk, sales, operations, compliance, and technology teams. \n The role oversees mortgage origination operations from pre-application queries through initial packaging, underwriting support, offer issuance and conveyancing queries, ensuring that processes are scalable, well controlled, deliver high quality outcomes, and aligned to the FCA’s regulatory expectations. \n The role is crucial to lending, though does not involve underwriting mortgages. The focus is entirely on the operational infrastructure that surrounds the underwriting function: how cases are received, routed, tracked, supported, and completed; how bottlenecks are identified and eliminated; and how the firm's operational controls keep pace with regulatory requirements. \n Responsibilities: \n New lending operations management \n\n • Own day-to-day new lending operations across the mortgage origination lifecycle, from pre-application queries through packaging, underwriting, offer and conveyancing queries, as well as post-completion lending decisions (such as porting and additional borrowing).\n, • Ensure new mortgage applications are triaged and prioritised by complexity and risk, and progressed accurately and within agreed service levels.\n, • Manage pipeline volumes, task / workflow allocation, and team capacity through active forecasting and resource planning to improve conversion, reduce turnaround times, and maintain consistent service levels at peak volumes.\n\n Process improvement and continuous improvement \n\n • Lead a structured, data-driven programme to continuously identify, prioritise, and deliver process improvement initiatives across mortgage origination, targeting measurable gains in processing speed, throughput, quality, and unit cost per case.\n, • Lead initiatives to simplify and automate workflows, eliminate duplication and manual handoffs, and increase straight-through processing rates.\n, • Use management information and root cause analysis to pinpoint bottlenecks, rework, delays, and control weaknesses, and to target the process steps that contribute most to cycle time.\n\n Team leadership \n\n • Lead, coach, and develop mortgage operations team (junior to senior level) to deliver high-quality, strong service, competitive turnaround times, and compliant outcomes, in conjunction with the Underwriting Team Leader who owns the first line of defence (LOD) for the underwriting team and is responsible for their training and development.\n, • Set clear performance expectations and monitor productivity, quality, and service against set targets and develop the regular monitoring metrics and processes.\n, • Conduct regular performance management reviews and end of year reviews and create tailored improvement plans to build capability and expertise; the underwriting team benefits from a dedicated Underwriting Team Leader, who will feed into your performance reviews from a training and quality assurance view.\n\n Risk, controls, and compliance \n\n • Work with our credit risk function to ensure mortgage operations are delivered in line with internal lending policies, risk appetite, and regulatory obligations.\n, • Work closely with compliance and the Data Protection Officer (DPO) to ensure mortgage origination operations comply with the FCA’s MCOB sourcebook (including responsible lending under MCOB 11, disclosure under MCOB 4 to 6A, and arrears handling under MCOB 13), the Consumer Duty, and the firm’s obligations under SM&CR, and data protection requirements.\n, • Monitor control effectiveness and identify operational, conduct, or compliance risks within the mortgage origination processes.\n\n Customer service \n\n • Help deliver a high-quality experience for customers and their intermediaries throughout the new lending journey.\n, • Ensure operational processes support clear communication, timely updates, and fair customer outcomes from application to completion.\n, • Manage escalated pipeline cases and service issues in partnership with sales.\n\n Stakeholder management and cross-functional collaboration \n\n • Work closely with the Head of Underwriting, and the Risk, Sales, Compliance, and Technology teams to support effective new lending operations and delivery of process improvements.\n, • Act as a key point of contact for operational escalations, pipeline performance issues, and implementation of change.\n, • Provide operational insight and reporting into governance forums, leadership meetings, and risk committees, with a focus on application flow, conversion, service performance, and improvement opportunities.\n\n Experience Required: \n\n • Proven experience in mortgage operations (5+ years), with strong exposure to the new lending process for owner-occupied lending in an intermediary environment.\n, • Strong understanding of the mortgage origination lifecycle, including application processing, case management, underwriting and conveyancing.\n, • Experience leading operational teams in a regulated mortgage or lending environment.\n, • Strong track record of identifying and delivering process improvements, operational efficiencies, or transformation initiatives, including use of tech and AI driven solutions.\n, • Good knowledge of mortgage regulation and conduct requirements, including FCA expectations and customer outcome considerations.\n, • Strong understanding of operational risk, controls, quality management, and pipeline performance.\n, • Excellent organisational, problem-solving, and stakeholder management skills.\n, • Ability to interpret performance data and use MI to drive service improvement and operational decision-making.\n\n Should you wish to be considered for this position please apply below.

HR Business Partner Glasgow £43,500 Are you a driven, resilient and experienced HR professional looking for a new challenge? Do you have experience in strong relationship-building and employee relations? Are you looking for the opportunity to work for a nationally known business? We are working with a well-known and established business based in Glasgow City Centre to secure a new HR BP to join a high performing team. Ideally, you will have strong HR experience at a similar level, be a confident communicator, be able to handle challenging conversations and have strong ER experience. You will be an integral part of the team, implementing and rolling out the people, planning and HR strategies across the business. You will also be providing value-adding support, coaching and advice to leadership team members. This is a fantastic opportunity to work with a national business, based in their office in Glasgow City Centre! You will work core hours Monday - Friday, and follow a hybrid working model, with travel permitted to other sites when required. Are you who we are looking for? You have strong HR BP level experience You are a confident communicator, both written and oral You enjoy building strong business relationships with internal stakeholders You are proactive, confident and resilient You have knowledge and experience in providing HR best practices and HR Technology You can understand and implement business needs You can coach and influence You are passionate about delivering excellent customer service You have been involved in TUPE, Re-Design or redundancy projects You are MCIPD/Other qualified What is the day-to-day like? Implementing and delivering the HR strategy and people plan, including talent and performance management, succession planning and change management Supporting the bigger picture strategy of the wider business Collaborating and working closely with key stakeholders in the business Coaching and advising when required on a range of HR issues Providing operational support on organisational change, rewards and recognition Successfully providing clear people plan solutions, meeting business objectives and working in collaboration with key business stakeholders Responsible for having union exposure and collaboration Supporting line managers with absence management, disciplinaries and grievances Please reply by sending your CV. If you require more information please email David Colquhoun at (url removed)

Senior Quantity Surveyor Permanent Role Competitive Salary, Car or Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Senior Quantity Surveyor to join our team based in Glasgow. In this role you will implement best commercial practices to maintain and maximise the profitability and financial performance of medium to large projects. This is a permanent staff position with NG Bailey, and please note that candidates will need to be able to obtain security clearance in order to work on this project.. Some of the key deliverables in this role will include: Ensure that our safety first and foremost message is visible and alive through all activities on the project Where relevant, manage and coach any Quantity Surveyors or Assistant Quantity Surveyors Review and interpret contract terms and conditions, identifying and mitigating risks and enhancing opportunities Ensure compliance with all aspects of the contract, liaise with the project teams on project status Identify, qualify and management the agreement process of any changes to NG Bailey’s contractual obligations Take responsibility for the cash flow forecasting, submission and receipt of payments Monitor and forecast costs and revenue through project lifecycle Assist with procurement and management of sub contractors Provide accurate reporting of costs, projections, contingency, liabilities, sales and margins Develop and maintain positive long term relationships with all stakeholders, ensuring customer satisfaction Working alongside the project team and Commercial manager, negotiate the settlement of the final account and facilitate sign off Ensure all necessary records and reports are generated and maintained Assist in any dispute resolution process. What we’re looking for: Experience of responsibility for the commercial aspects of medium to large MEP/construction projects English and Maths GCSE or equivalent Relevant BSC/degree or equivalent, or willingness to work towards Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-LO1 #LI-onsite

Our client is one of Scotland's top construction companies and civil engineering contractors, with headquarters in Glasgow and operating across the Central Belt, Southern and Northern Scotland. They are now looking to recruit an experienced civils orientated Senior Commercial Manager for substation, roads/highways, infrastructure, earthworks and drainage projects in the Central Belt and North of Scotland. Solid civils commercial experience of substations, Roadworks/Highways and/or Structures, Earthworks and Drainage would be highly beneficial To support the commercial leadership team and manage the commercial performance of a series of projects within the region they are currently looking to recruit a civils orientated Senior Commercial Manager. You will provide commercial support to the relevant Director of Operations to allow management of project and commercial risk, ensuring that financial performance meets or exceeds profitability targets. You will be responsible for margin confidence, commercial risk and cashflow of a series of projects in an operational team within the region. Accountabilities Ensure that Minimum Commercial Expectations are applied consistently Provide commercial support to work winning including review of contract, negotiating revised conditions/qualifications, negotiating tender JV and Design Agreements and assessing commercial risks for assessment at tender review meetings Sub-Contracting leadership for strategic bids Sub-Contract review and consistency assurance for live projects Assist in the development of dispute management processes and responses Review, as required, commercial mechanisms; contracts, bonds, warranties to ensure consistency of approach across Sectors Provide support to Group initiatives Assist in the development and delivery of commercial training including the provision of training in commercial systems and processes * Lead, develop and coach individuals to build high performing teams and creates a pipeline of talent Personal Qualities The individual will have an understanding of the commercial function within the business to provide consistency and develop the quality of the commercial resource. The individual should have proven experience in their ability to influence and communicate with others. The individual will have appropriate qualifications, and professional membership of the RICS, CICES or CIOB is desirable. The individual will hold a valid CSCS card. Ability to operate successfully in a commercial environment and previous experience of managing commercial performance is necessary. Commercial awareness and significant contract experience is necessary in order to review contracts and commercial risk. The position requires experience in negotiating complex contracts, and having the commercial flair to find opportunities and negate risks in a tight tender timeframe Previous experience in a similar job role. Working with different forms of building contract - JCT, NEC. FIDIC and bespoke Understanding of two-stage, single stage and negotiated tendering

Process Manager - Heat TreatmentLocation: Letchworth, England, United Kingdom Job Type: Full-time (On-site)About the RoleAn exciting opportunity has arisen for an experienced Process Manager to lead and optimise vacuum heat treatment operations within a busy manufacturing environment. This role is responsible for ensuring production processes are delivered safely, efficiently, and to the highest quality standards, while supporting continuous improvement and operational excellence initiatives.The successful candidate will play a key role in managing day-to-day process performance, driving quality improvements, and supporting cross-functional teams to achieve production objectives.Key ResponsibilitiesManage and oversee vacuum heat treatment processes and daily production activities.Set, monitor, and optimise process parameters to ensure consistent product quality.Supervise furnace cycles and support equipment performance and reliability.Investigate and resolve process deviations, non-conformances, and quality issues.Develop and maintain standard operating procedures, work instructions, and process documentation.Provide technical support for customer enquiries and quotation activities.Collaborate with production, quality, maintenance, and commercial teams to achieve operational goals.Lead continuous improvement initiatives focused on reducing scrap, rework, and process variation.Ensure compliance with quality management systems and customer specifications.Train, coach, and mentor operators and technicians to support capability development.Monitor process performance data and identify opportunities for improvement.Promote and maintain a strong culture of health, safety, and environmental compliance.Candidate RequirementsStrong background in heat treatment, metallurgy, materials science, mechanical engineering, or a related discipline.Experience working within a manufacturing or production environment.Knowledge of quality management tools and methodologies, including ISO standards, PFMEA, control plans, and root cause analysis.Experience with industrial furnaces and/or vacuum processing systems would be advantageous.Strong analytical skills with the ability to interpret process and performance data.Proven leadership and people management experience.Excellent problem-solving and decision-making abilities.Strong communication and organisational skills.Demonstrated commitment to health, safety, and quality standards.TPBN1_UKTJ

Job Title: Helpdesk Supervisor Location: Glasgow Head Office Contract: Permanent Working hours: 37.5 hours per week | 5/7 shift pattern On Call: On call required for Out of Hours & Weekends, on call fee is paid in additional to salary. Salary: £33,212.48 per annum Job Purpose: The Helpdesk Supervisor is overall responsible in managing the Helpdesk to ensure it meets and exceeds service levels (SLAs) required for all internal and external stakeholders. The role will be responsible to lead a team of Team Leaders. This includes all day-to-day aspects of the HD. Delivering all SLAs through effective people management The Helpdesk Supervisor support the objective of our helpdesk colleagues acting as one City, being the best they can be, and showing they care. Key Responsibilities: People Recruit, lead, coach and motivate a team of Team Leaders to deliver world class customer excellence and SLAs Conduct monthly 121 with Helpdesk Team Leaders Deliver effective coaching, engagement and development strategy for all levels and being ready for fit for growth Develop and implement engagement action plans for your team, based on feedback from engagement surveys, listening groups and team meetings Manage any underperformance within the team through our agreed processes. Reward and recognise outstanding performance, using our agreed recognition tools Ensure company policies and practises (e.g., discipline and grievance, absence management, performance management, etc.) are implemented consistently across your team Ensure LTO is kept at SLA < 25% Performance Achieve all customer Service Level Agreement levels Ensure that quality standards target is achieved, provide feedback and SMART lead objectives Achieve the City standard employee engagement target Deliver quality standards, review trend analysis, and implement change to succeed Deliver customer service levels agreements through delivering customer excellence Process Ensure all HD processes are correct and rolled out across the HD in conjunction with the training & quality department Identify training needs, develop, and deliver training materials to maximise potential and performance within the team Implement Disaster Recovery Processes for all function of Helpdesk Knowledge, Skills and Abilities: Previous experience of planning staffing rotations, optimisation of staff based on call profile Understanding of call quality models is essential Working knowledge of Microsoft packages, ability to analysis & present data Strong communication skills, both written and verbal required Strong PC skills, able to effectively communicate in, both written and verbal Ability to have excellent time management and work on own initiative A working knowledge of the maintenance service within the FM industry is essential, with previous working knowledge of using CAFM system Previous experience of leading a helpdesk team is essential Previous experience of working within fast-moving customer service environment would be advantageous Effective problem-solving and decision-making * Highly flexible and self-starting

MAIN PURPOSE OF JOB The Operations & Warehouse Manager is responsible for leading our client's Glasgow operational delivery, ensuring sector-leading service for clients while optimising efficiency, compliance, and colleague engagement. This role balances daily operational leadership with improvement initiatives, using data, technology, and process excellence to deliver measurable value to customers. With responsibility for shaping warehouse performance, local operational delivery, and acting as a deputy to the Head of Relocation Services, the role is both hands-on and strategically focused — ensuring the company's reputation for quality, flexibility, and customer focus continues to grow. KEY TASKS Operational Leadership Lead daily warehouse and operational activity across Glasgow and surrounding counties, ensuring seamless, compliant, and customer-focused delivery. Manage all warehouse functions including storage, inventory, and dispatch, ensuring accuracy, efficiency, and full asset traceability. Coordinate operational schedules, resources, and diary management to meet fluctuating customer demand. Act as the primary operational contact for high-profile customers, ensuring service levels meet or exceed expectations. Customer & Service Excellence Embed a customer-first culture across operations, ensuring every interaction adds value to the client experience. Proactively identify and respond to client needs, providing innovative, efficient solutions that mitigate risk and reduce cost. Partner with Sales, Customer Services and Projects teams to align operational delivery with customer requirements and strategic accounts. Drive continuous improvement in “white glove” service standards, ensuring RHG is consistently recognised for quality. Business Improvement & Data-led Performance Monitor and analyse operational KPIs (e.g., utilisation, turnaround time, stock accuracy) to identify trends and drive improvements. Lead initiatives to streamline warehouse and operational processes, including digitisation and automation where appropriate. Support the Head of Relocation Services in implementing divisional initiatives, ensuring contributes to national optimisation. Drive strict cost control and efficient use of resources, ensuring profitability without compromising service quality. People & Leadership Lead, coach, and develop warehouse and operational colleagues, building capability and engagement across the team. Manage recruitment, onboarding, and retention to ensure operational resilience. Act as deputy and natural successor to the Head of Relocation Services, providing cover and leadership support as required. Build a strong team culture where accountability, collaboration, and recognition are prioritised. Compliance & Safety Ensure strict adherence to Health & Safety, environmental, and compliance requirements across all warehouse and operational activity. Maintain a safe and secure workplace, ensuring risks are minimised and incidents reported. * Champion RHG’s ESG commitments locally, including waste reduction, asset reuse, and sustainable operations. SKILLS, KNOWLEDGE & EXPERIENCE REQUIRED · Proven leadership in warehouse and operational management, ideally within a relocation, logistics, or service-led business. · Strong knowledge of warehouse processes, inventory management, and operational scheduling. · Customer-focused leader with experience delivering high-quality service to major clients. · Analytical and data-driven, able to use operational data to improve efficiency and customer outcomes. · Hands-on leadership style, comfortable operating from shop floor to senior stakeholder level. · Excellent communication and stakeholder management skills. · Counterbalance/Reach Truck licence (preferred). OTHER INFORMATION · -based role with occasional travel to support wider divisional or national projects. · Flexibility required to meet customer and operational needs, including evenings and weekends where necessary. · Expected to play a proactive role in companys' wider operational and improvement agenda

This is an exciting opportunity for an ambitious and commercially minded Branch Manager to lead a busy, customer-focused operation in Glasgow. You'll take ownership of the branch's performance, driving operational excellence, developing a high-performing team, and delivering exceptional customer service while identifying opportunities for business growth. \n As the face of the branch, you'll build strong customer relationships, spend time out in the market understanding customer needs, and actively seek opportunities to grow revenue. You'll combine strong commercial awareness with excellent leadership skills to create a safe, inclusive, and high-performing workplace where both customers and colleagues thrive. \n Success in this role comes from balancing operational efficiency with a passion for people, delivering outstanding service while continually looking for ways to improve performance, strengthen customer partnerships, and develop your team. What You'll Be DoingLead the Branch\n\n • Take full responsibility for the day-to-day running of the branch, ensuring smooth, efficient, and compliant operations.\n, • Create a positive, customer-first culture where safety, teamwork, and continuous improvement are at the heart of everything.\n, • Monitor branch performance, budgets, stock, and resources to maximise efficiency and profitability.\n, • Ensure compliance with all operational procedures and Health & Safety standards through regular audits, risk assessments, and team briefings.\n, • Review operational performance, identify trends, and implement improvements that drive better results.\nDrive Business Growth\n\n, • Build and maintain strong relationships with existing customers through regular site visits and proactive engagement.\n, • Identify new business opportunities, generate quality leads, and convert opportunities into sustainable revenue.\n, • Develop a strong understanding of the local market, customer requirements, and competitor activity.\n, • Use commercial insight and negotiation skills to strengthen partnerships and maximise profitability.\n, • Analyse operational and financial performance to support informed business decisions and continued growth.\nDeliver Outstanding Customer Service\n\n, • Ensure every customer receives a professional, responsive, and solutions-focused service.\n, • Work closely with customers to understand their needs and provide practical, compliant solutions.\n, • Resolve enquiries and issues quickly while maintaining high levels of customer satisfaction.\n, • Build long-term relationships that encourage customer loyalty and repeat business.\nInspire and Develop Your Team\n\n, • Lead, coach, and motivate your team to achieve individual and branch objectives.\n, • Support recruitment, onboarding, training, and ongoing professional development, including NVQ progression where applicable.\n, • Foster an inclusive and supportive working environment where everyone feels valued and empowered to succeed.\n, • Promote accountability, collaboration, and open communication across the branch.\n, • Manage performance fairly and consistently, recognising success while supporting improvement where needed.\n, • Plan rotas, manage attendance, and maintain accurate employee records.\n, • Champion Health & Safety by ensuring safe working practices remain a priority for every member of the team.\n, • Develop the Branch Supervisor to confidently lead the branch in your absence, ensuring continuity, consistency, and high performance.\nWhat You'll Bring\n We're looking for someone who enjoys leading people, building relationships, and driving commercial success. You'll thrive in a fast-paced environment where no two days are the same and where your leadership has a direct impact on both customer satisfaction and business performance. \n You'll have: \n\n • Experience managing or supervising a branch, operational, or service-led environment.\n, • Strong commercial awareness with the ability to grow revenue and improve profitability.\n, • A proven track record in business development, customer retention, and identifying new opportunities.\n, • Excellent communication and relationship-building skills, with confidence engaging customers and negotiating effectively.\n, • The ability to analyse KPIs and financial performance to make informed business decisions.\n, • Strong leadership skills with a passion for developing and motivating people.\n, • A commitment to creating a positive, inclusive, and safety-first culture.\n, • Excellent organisational and problem-solving skills with the ability to prioritise effectively.\n, • Good IT skills, including experience using CRM systems and Microsoft Office.\n, • A proactive, adaptable approach with a focus on continuous improvement and delivering exceptional customer experiences.\nWhy Join?\n This role offers the opportunity to make a genuine impact. You'll have the autonomy to shape branch performance, develop your team, strengthen customer relationships, and contribute directly to commercial success. If you're an energetic leader who enjoys building relationships, driving results, and creating a positive workplace culture, we'd love to hear \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

\n Contracts Manager – Civil Engineering \n Location: Scotland \n Permanent \n Salary: £80,000-£100,000+ DOE + tax-free subsistence + benefits package \n Ref: GR1496 \n Gibson Recruitment Limited \n \n \n Job Description: \n \n Multi-national Civil Engineering contractor who, due to the award of prestigious new contracts in Scotland, have a requirement for a CONTRACTS MANAGER to join their team. \n The business typically undertakes large scale infrastructure works, and this fantastic opportunity presents a perfect time to join as they expand their operations in Scotland. \n \n The successful CONTRACTS MANAGER will be responsible for overseeing the management of the projects to ensure their safe and efficient delivery, while adding value to the business. \n The post-holder will also need to support the work winning function of the business and be able to undertake Client engagement meetings, track opportunities and support tender submissions. The role holder will be responsible for growth within Scotland with the opportunity for career development and promotion. \n \n Applicants MUST be based in Scotland and, due to the nature of work, be willing to work away from home (within Scotland) when necessary. \n \n Accommodation & tax-free subsistence as well as a comprehensive benefits package is on offer on top of the salary. \n \n \n Responsibilities: \n \n · Provide leadership, oversight and support to construction teams to ensure all projects are properly resourced and delivered safely, on time, within budget and to the required quality standards. \n · Communicate project objectives, requirements, and stakeholder expectations clearly, ensuring full understanding across all project participants. \n · Lead, motivate and guide internal site teams as well as external consultants and supply chain partners involved in project delivery and tender support activities. \n · Champion excellence in safety, health, environment and quality (SHEQ), promoting continuous improvement and ensuring all statutory and company requirements are met. \n · Ensure all projects operate in full compliance with company policies, procedures, and delegated authority levels. \n · Lead, review and challenge project budgets, forecasts, and financial performance to achieve a robust, deliverable, and commercially sound approach. \n · Advise the Managing Director on project scheduling, progress, risks and opportunities, and present clear action plans and updates to key clients and stakeholders. \n · Oversee legacy projects to close-out, ensuring defects, warranty items and bond obligations are completed efficiently. \n · Identify work-winning opportunities, collaborating with the Director to engage effectively with clients. \n · Support tender submissions with programme advice, technical input, buildability reviews, and local supply chain insights. \n · Provide expert support to project teams, applying a strong understanding of construction processes, technology, and delivery methods. \n · Implement the Business Management System and ensure robust monitoring, control processes, and compliance with all legal and statutory project requirements. \n · Allocate competent and appropriate resources to project management activities to ensure successful delivery. \n · Promote and drive service excellence, best practice, and continuous improvement initiatives across all projects. \n · Coach, mentor, and motivate project teams, setting clear expectations and leading by example. \n · Apply an effective performance management framework to maximise team capability and outcomes. \n · Ensure all construction projects are designed, constructed, and certified to the required technical, legal and safety standards. \n \n \n What you'll need to succeed \n \n · A degree in Civil Engineering or Construction Management related subject \n · Substantial experience as a project/contracts manager within a Civil Engineering environment. \n · Ideally professionally qualified or working towards a professional qualification \n · Previous experience of work winning activities \n · Proven Track record of leading large and complex Civil Engineering Projects \n · Sets strategic direction and maintain sufficient awareness of detail and challenges \n · Good understanding of NEC (Various) Form of Contract \n · Experience of leading, managing and motivating large project teams in demanding environments \n · Ability to monitor performance and intervene appropriately to ensure targets are achieved and exceeded \n · A good understanding of elements necessary to deliver effective supply chain management and support across the organisation \n · Excellent interpersonal skills are required to manage a team and for relationships with Clients \n · The ability to motivate, lead and engage diverse teams with due consideration to employee development, succession and performance management. \n · The ability to operate effectively and harness results through cross-functional teams. \n · Good management skills, with the ability to motivate employees to achieve high standards of compliance \n · A strong communicator, comfortable interfacing with senior executives and external clients \n · IT literacy \n \n \n What to do next: \n \n If this role sounds of interest and you would like to be considered, please apply with your updated CV, or contact Graeme on the details below. \n \n If this role is not for you but you would like to have a conversation regarding your next career move, don't hesitate to give us a call, in confidence. \n

HR Team Manager \n Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. \n This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. \n We are seeking experienced HR Team Manager/ Team Leader to oversee one of their HR advisory teams within their Glasgow operation. This is a senior leadership opportunity for a commercially astute people manager who can drive performance, inspire teams, and deliver exceptional client service. You will take ownership of the team - leading people, performance, and process to exceed KPIs and enhance client satisfaction. \n \n The HR Consultancy Team Leader will also be responsible for: \n\n • Lead, coach and develop a team of HR Advisors\n, • Drive quality, performance and service KPIs\n, • Act as an escalation point for complex employment matters and service issues\n, • Conduct performance reviews, quality assessments and formal meetings where required\n, • Oversee daily operational performance and report into senior leadership\n, • Support recruitment, training and retention initiatives\n, • Contribute to strategic projects and continuous improvement\n, • Drive growth and retention across the Scottish client base\n\n \n About You \n\n • Proven experience leading high-performing teams in a fast-paced environment\n, • Strong commercial awareness and operational mindset\n, • Excellent employment law and HR knowledge\n, • Confident handling escalations, complaints and complex people matters\n, • Resilient, solutions-focused and able to work under pressure\n, • Strong organisational and stakeholder management skills\n\n \n This is an excellent opportunity for a driven leader looking to make a significant impact within a growing, performance-focused environment. \n \n \n 51082BGR4 \n INDFIR \n The Portfolio Group are acting on behalf of our client in recruiting for this position.

The Deichmann Store located in Glasgow on Argyle Street are seeking to appoint a City Support Store Manager to join the team on a full time, permanent basis. This role has a starting salary of £32,500 + the potential to earn comission based on store turnover. Ideal candidate: This is a really exciting opportunity for an ambitious individual with experience in retail management who wishes to progress their career with a fast-paced growing international brand. Having completed your training, you will support the Store manager in ensuring a stress free shopping experience for our customers delivered through excellent retail standards and second to none customer service in one of our busiest stores. Key activities: Motivate and coach the team to deliver excellent customer service Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service Resourcing / drafting rotas, working within budget Stock management Analysing and interpreting sales performance data and reports Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights Ensure all company standards are implemented and maintained i.e. merchandising, admin Support the delivery of KPI’s, meeting all company standards Assist in recruitment and training of the team Personal characteristics: Be a hands on leader gained in a managerial role in the retail sector or similar Flexible and positive approach to work Effective communication skills both written and verbal Able to work under pressure and deliver on results in a fast paced setting Ability to motivate, coach and guide a team to success Able to prioritise workload by making considered decisions Have a methodical, organised and structured approach to work * Be fully flexible across the week Salary/Pay: £32,500 + potential commission Additional information: At Deichmann we can offer you a competitive salary, plus opportunity to earn annual bonuses. For those who excel in their role as and seek future career progression, there is opportunity to progress up to District Manager level and beyond, in return for which we want you to strive to be the best retailer you can be and deliver fantastic customer service through your team. If you would like to join the team at Deichmann UK and you meet the job requirements, please click apply. We’d love to hear from you! By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation

\n Together we are Trusted to Serve Scotland. \n \n Senior Mechanical Engineer (9 month Opportunity) \n \n Make a real impact with Scottish Water \n \n It’s not every job that can make a difference to the people of Scotland. At Scottish Water our work keeps Scotland’s water flowing cleanly and sustainably, from reservoir to tap and sink to sea. If you’re passionate about engineering, sustainability, and making a difference, this could be the perfect next step in your career. \n \n We’re looking for a Senior Mechanical Engineer to join our Technical Support and Assurance Team:- Scottish Water’s Centre of Engineering Excellence & Technical Leadership. You will play a key role in shaping design decisions within Scottish Water’s capital investment programme, to support the delivery of innovative, efficient, and low-carbon solutions across Scotland. \n \n What you’ll be doing \n \n You’ll be part of a friendly, multi-disciplinary team that plays a vital role in providing technical support and assurance for Scottish Water’s capital investment projects. This involves supporting designers with compliance, evaluating technical risk, and promoting best practice across the organisation. \n \n In this role, the majority of your time will be spent providing technical support and assurance across a portfolio of capital projects to ensure designs meet Scottish Water’s requirements and deliver long-term value. You will also get the opportunity to contribute towards the ongoing development of our design library, reviewing proposals that balance cost, carbon impact, safety, and risk, to contribute \n \n You’ll have the freedom to manage your workload whilst working collaboratively with the rest of the TSA west team, project teams, consultants, contractors, and partners across the wider water industry to shape solutions that are innovative, efficient, and low-carbon. \n \n In addition, you will get the opportunity to support the development of new processes and technologies, help to coach and mentor others, as well as being able to develop professionally with plenty of CPD opportunities. \n \n This is a role where your expertise will make a tangible difference, influencing both the consistency of our engineering standards and the success of projects that serve communities across Scotland. \n \n What you’ll bring \n \n To succeed in this role, you will need a degree in mechanical engineering and be a chartered engineer or working towards chartership. \n \n You’ll have solid knowledge and experience in water and wastewater engineering, combined with a strong understanding of design and construction principles and the regulations that govern them \n \n A methodical approach to problem-solving and risk management is essential, along with the ability to apply sound judgement in complex situations. You’ll be passionate about championing Scottish Water’s standardisation ambition, familiar with the PPD processes, and committed to fostering a culture of continual improvement. \n \n Strong communication, negotiation, liaison, and influencing skills are essential, as you will work closely with a range of stakeholders to promote best practice and be an ambassador for standardisation. \n \n Looking out for you \n \n While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance. \n \n You’ll get plenty of time to recharge with 38 days (Pro rata) of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community. \n \n When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working. \n \n For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance. \n \n As for some nice extras? You will participate in a company bonus scheme. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping. \n \n The not-so-small print \n \n This role will be a Grade 7. If you’re new to Scottish Water, you’ll join us on a starting salary of £45,699. Performance-driven pay progression would then allow you to move through the range to a maximum of £56,669. (Pro rata) \n \n If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until midnight on 13th August 2026. \n \n We operate Balanced Hybrid working at Scottish Water and we encourage people to work half their time in a Scottish Water location. \n \n Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. Screening is conducted on our behalf by a third party, and must be completed before your start date. Don’t worry - we’ll only start these checks once you’ve accepted an offer. \n \n A few final things worth knowing… \n \n Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out! \n \n Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask. \n \n As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months. \n \n Please note, Scottish Water takes the safety, health and wellbeing of our employees, colleagues and customers very seriously and as such you may be subject to Drug & Alcohol testing in line with our policy. \n \n Finally (finally!), candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted. \n

My client is an award winning, established, successful, fast growing and ambitious specialist Mortgage Lender. The company's main aim is to enable its clientele to secure the mortgage for their property that they desire, whilst providing them with the very best level of service. \n Due to successful business growth the company are currently keen to hire a Mortgage Lending Operations Manager. Within this position the Operations Manager will lead a team of Mortgage Underwriter’s and Case Manager’s that underwrite/administer often complex/specialist mortgage case’s, which are often manually underwritten. \n Following on from a strong 2025 performance, the lender aims to increase the amount in which in lent last year by another 50% during 2026. \n This is a hybrid role whereby the successful candidate would work from a Central Glasgow based office on a three days per week basis and you will have the opportunity to work from home remotely on two days per week. Alternatively, if you would like to work from an office on a more regular basis then this will be suitably arranged. \n This is a Monday to Friday, 9:00am to 5:30pm based role. \n \n Within this position key role features include; \n\n • Leading the end-to-end operational delivery of the lenders residential mortgage underwriting process. Primarily to drive continuous improvement, efficiency, scalability, and performance across the lending process, working closely with the credit risk, sales, compliance, operations, and technology teams.\n, • Overseeing mortgage origination operations from pre-application queries through initial packaging, underwriting support, mortgage offer and conveyancing queries. Whilst ensuring that all processes are scalable, well controlled, that they deliver high quality outcomes, and that they are aligned to the FCA’s regulatory requirements.\n, • Whilst this role is crucial to lending, it does not specifically involve underwriting mortgages. The focus is entirely on the operational infrastructure that surrounds the underwriting process, such as: how the cases are received, routed, tracked, supported, and completed; how bottlenecks within the process are identified and eliminated; and how the lenders operational controls align with regulatory requirements.\n\n Key role responsibilities include; \n\n • New lending operations management – To be accountable for the day-to-day new lending operations across the mortgage origination lifecycle, from pre application queries through to packaging, underwriting, mortgage offer and conveyancing queries, as well as post-completion lending decisions.\n, • Process improvement and continuous improvement - Lead a structured, data-driven programme to continuously identify, prioritise, and deliver process improvement initiatives across mortgage origination, targeting measurable gains in processing speed, throughput, quality, and unit cost per case.\n, • Team leadership – To lead, coach, and develop mortgage operations team (from junior to senior level) to deliver high-quality, strong service, competitive turnaround times, and compliant outcomes, in conjunction with the Underwriting Team Leader who owns the first line of defence (LOD) for the underwriting team and is responsible for their training and development.\n, • Risk, controls, and compliance - Work with the lenders credit risk function to ensure mortgage operations are delivered in line with internal lending policies, risk appetite, and FCA regulatory obligations.\n, • Customer service - To assist within delivering a high-quality experience for customers and their intermediaries throughout the new lending journey.\n, • Stakeholder management and cross-functional collaboration - To work closely with the Head of Underwriting, and the Risk, Sales, Compliance, and Technology teams to support effective new lending operations and delivery of process improvements.\n\n Key candidate experience must include; \n\n • Proven experience within mortgage operations, with strong exposure to the new lending process for residential lending in an intermediary environment.\n, • Strong understanding of the mortgage origination lifecycle, including application processing, case management, underwriting and conveyancing.\n, • Experience of leading operational teams within a regulated mortgage or lending environment.\n, • Excellent knowledge of both mortgage regulation and conduct requirements, including FCA requirements and customer outcome considerations.\n, • A strong track record of identifying and delivering process improvements, operational efficiencies, or transformation initiatives, including use of technology and AI driven solutions.\n, • A good understanding of operational risk, controls, quality management, and pipeline performance.\n, • Excellent organisational, problem-solving, and stakeholder management skills.\n, • The ability to suitably analyse performance data and use management information to drive service improvement and operational decision-making.\n\n \n The successful candidate will receive a competitive starting basic salary of circa £70,000, plus a potential annual bonus of up to 10% (linked to both your and the businesses performance). \n In addition to this you will receive several employee benefits including; Growth Shares (a stake in the company), 30 days annual leave per annum (plus the additional bank holidays), a Private Health Cash Plan, a Pension Scheme, and an Employee Wellbeing Programme. \n \n If you are interested within this vacancy and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. \n Your Mortgage Recruiter Ltd – A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles.

Anderson Knight is delighted to be partnering with a valued client in the recruitment of an experienced HR Business Partner based in Glasgow. This is an exciting opportunity for a commercially minded HR professional who enjoys operating across both the strategic and operational aspects of HR. Working closely with senior leaders and managers, you will play a key role in driving people initiatives, supporting organisational objectives, and delivering a proactive, high-quality HR service across the business. The Role You will act as a trusted partner to stakeholders, providing expert guidance on all areas of the employee lifecycle while contributing to the development and delivery of the wider people strategy. This is a varied generalist position where no two days are the same, balancing hands-on operational HR support with longer-term strategic projects and organisational development initiatives. Key Responsibilities Partner with managers and senior leaders to provide pragmatic HR advice and support. Support the delivery of people strategies aligned to business objectives. Lead on employee relations matters, including disciplinary, grievance, absence management and performance issues. Drive talent management, succession planning and employee development initiatives. Analyse HR data and metrics to identify trends and support decision-making. Support organisational change programmes and business transformation projects. Contribute to the development and review of HR policies, procedures and best practice. Coach and develop managers to build leadership capability and enhance employee engagement. Support recruitment, onboarding and retention strategies across the business. Ensure compliance with employment legislation and company policies. About You We are keen to speak with experienced HR professionals who can demonstrate strong business partnering capability and a broad generalist HR background. Requirements Previous experience in an HR Business Partner, Senior HR Advisor or similar role. Strong generalist HR knowledge across the full employee lifecycle. Proven experience managing complex employee relations cases. Experience influencing and building relationships with stakeholders at all levels. A commercial mindset with the ability to align HR initiatives to business outcomes. Up-to-date knowledge of UK employment legislation. CIPD qualification or equivalent experience is desirable. Strong communication, coaching and problem-solving skills. What's On Offer? Comprehensive benefits package Opportunity to influence and shape people strategy Varied role combining strategic and operational HR responsibilities Supportive and collaborative working environment If you are an HR professional looking for a role where you can make a genuine impact while working across both strategic and operational HR activities, we would be delighted to hear from you

For uncompromising cat parents who want the best, KatKin goes hardcore for cat health. We make the UK’s most popular fresh cat food: 100% human-quality meat, gently cooked, and frozen for freshness. Where the competition cuts corners, catfishes customers and puts profits over health, we put cat wellbeing first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. Having started as a two person team in 2019, founders Brett and Nikki have grown KatKin from a small startup to a leading pet-food industry disruptor, attracting $22M Series A funding, and kick starting a new category of healthier cat food in the UK - “Fresh”. Our vet formulated, science backed recipes are now delivered to 50,000+ cats UK wide, and counting. You’ll take ownership of managing our Direct Sales team - our Brand Ambassadors attend events, pop ups, and cat shows across the UK to strike up conversations with cat parents, and share our mission to change cats lives for the better. As our Sales Manager, you’ll be in charge of growing our team of freelance salespeople, nurturing, training and motivating them to thrive. You’ll take the reins of one of our fastest growing and most dynamic teams, driving performance, shaking up the pet food industry, and helping cats live happier and healthier live Lead our sales team with confidence and initiative. We’re a fast moving team, we love people who have great ideas and put them into action. Coach and mentor your team to help them thrive. Use data driven insights to track and boost performance. Build a team of top performers, recruiting and nurturing them with hands-on training. Foster a motivated, inclusive, and supportive culture - we value the happiness of our people as much as the cats we help. Manage budget, keep the commercials on track along the way. Collaborate with our Direct Sales Lead, Events Coordinators and Team Supervisors to deliver our strategy. We’re a tight group, and pitch in to reach our collective goals. Experienced - you’ve worked in a sales environment, ideally leading or coaching a team. Organised - you’re a multi-tasker who delivers on deadlines. Target focussed - you’re driven to meet and exceed expectations. Quick thinking - you jump on problems, and find solutions fast. People person - you get a kick out of motivating others and seeing them succeed. Self-starting - you get stuck into unstructured projects and run with them. Commercially minded - you have an eye for delivering a return on investment. Entrepreneurial spirit - you relish a challenge, and don’t let small obstacles get in the way of a bigger win. Experience working with Google Sheets or similar forecasting / budgeting tools is a huge bonus. Competitive salary and bonus structure Extensive growth opportunities in a fast paced, VC backed scale up No egos and a small close-knit team Regular team & company socials, team lunch on Mondays provided 33 days annual leave including bank holidays, plus your birthday off Hybrid working, 2 days WFH every week 4 weeks year WFA (work from anywhere) policy Discount on KatKin products for your cat, and £500 for new cat parents £800 yearly personal development budget Macbook Pro Comprehensive AXA health insurance Cat (and dog) friendly office Sound like a good fit? Please apply through below, or send your CV (we would love a cover letter too) to george.howard@katkin.com

Hi, we’re Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we’ve fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. ⚙️Technology at Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter to maintain connections, collaborate on larger projects, and have fun together. You can read lots more about our technology stack and our culture over on our tech blog -_ ⚒️ E-commerce Team at Bloom & WildThe E-commerce team makes up a large proportion of the nearly 60 strong Technology team, which in itself forms a large part of the overall Bloom & Wild team of over 400 people. Alongside the OpsTech, Platform, Data and IT teams, the E-commerce team focuses on delivering the best experience to our customers before, during and after their purchase. Our E-commerce teams consist of four cross functional squads, responsible for a business and architectural domain – you'll join our Subscription & Retention squad responsible for accelerating business growth and profit through delightful customer experience built on robust, scalable systems. • Delivering the Engineering roadmap for your squad., • Driving technical strategy within the team and ensuring alignment with overall business strategy., • Ensuring that non-functional requirements (e.g., performance, security) are considered and met during the product development lifecycle., • Resolving complex technical challenges and providing guidance to other team members., • Mentoring and supporting the development of other engineers within the team., • Leading projects and initiatives, ensuring successful delivery and execution., • Fostering a culture of continuous improvement within the Engineering team., • You are an experienced Ruby developer (5 years+) with detailed knowledge of Ruby on Rails in a production environment coupled with experience of front-end development using frameworks like Angular or React., • You have experience working with RESTful APIs, version control tools such as GitHub, CI tools such as Codebuild, and testing tools like RSpec/Cucumber or similar., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services., • You are able to use Observability tooling to understand, diagnose, improve, debug, measure and visualise platform health., • You are up-to-date with the latest technologies including AI for example Machine Learning for personalisation or automation of processes, • You have experience of breaking down complex problems to into incremental, manageable valuable chunks, • You take a collaborative, data-driven, and experimental approach and are able to demonstrate the ability to foster this mindset in your colleagues., • You are able to get going quickly, understand complex systems and also be able to communicate with non-technical team members., • You are an experienced leader, mentor and coach; capable of supporting and elevating those around you It would be great if... • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You are flexible and excited about using different languages and frameworks to solve problems, and love helping others do the same.🏡 Belonging @ Bloom & WildWe know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of workingWe really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters mostThink deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a differenceStay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for youTo care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include: ⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year💛 1 Volunteering day each year🐣 Enhanced family leave and a workplace nursery scheme🌱 A flexible training framework for every stage of your career 🫱‍🫲 Getting hiredWe’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - An interview with Ella, our Engineering Manager to get into more of the detail. - A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session. - A Final chat with Steve, from our Martin or Steve from our leadership team. We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. e’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you.

We’re a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You’ll be joining a people-focused company, and as a Strategic Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Strategic CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy. • Account Complexity Management: Manage highly complex accounts involving multiple solutions, stakeholders, and geographies. Drive coordination across business units and projects to ensure a unified and strategic approach., • Drive Adoption and Value Realization: Lead efforts to ensure customers are fully adopting and realizing maximum value from Vendavo’s solutions. Collaborate with internal teams to support customers in achieving their strategic goals., • Success Planning: Develop and implement joint success plans with customers that map out milestones, desired outcomes, and KPIs, ensuring alignment with the customer’s long-term business strategy., • Risk Mitigation: Develop and implement strategies to mitigate risk to renewals. Working cross-functionally to align resources., • Best Practices Sharing: Act as a trusted advisor, sharing industry best practices and insights across the customer’s business units and geographies to optimize solution usage., • Customer Advocacy: Serve as the customer’s advocate within Vendavo, influencing product development and driving internal alignment to address customer needs., • Data-Driven Insights: Monitor and report on key customer health metrics (e.g., usage, value realization, customer satisfaction, churn risk) to proactively identify risks and opportunities., • Cross-sell Expansion: Identify expansion opportunities, aligning additional Vendavo solutions with the customer’s evolving business needs., • Thought Leadership: Provide strategic guidance and thought leadership to customers by staying informed about industry trends and emerging business challenges., • Coaching and Mentorship: Mentor and coach junior CSMs, providing strategic guidance to help them manage less complex accounts effectively., • Other duties as assigned., • Minimum 7 years of experience in Customer Success or a related role managing complex customer accounts at a strategic level., • Experience with pricing, quoting, rebate, or analytics solutions in a B2B environment: Able to articulate value propositions and integration into business processes., • Commercial Business Processes: Able to demonstrate an understanding of commercial processes such as quote to cash, list pricing, dynamic pricing, etc., • Sales/Account Management Process Proficiency: Demonstrated proficiency with sales methodologies such as Challenger Sale, ForceManagement, MEDDPICC, or similar techniques., • Project Governance Knowledge: Understanding of the principles of effective Project Governance, especially as it relates to complex software implementation., • Business Systems Integration: Able to understand the principles of business systems interaction through integration and data transformation., • Vendavo Solutions: Willingness to learn business process and technical use cases as they relate to Vendavo solutions., • Enterprise Account Management: Experience managing large enterprise customer relationships (>$1 Billion in Revenue and global presence)., • Strong experience with SaaS software solutions. Familiarity with pricing or CPQ solutions is a plus., • Demonstrated ability to engage and build relationships with customer executives and key decision-makers., • Experience managing accounts that span multiple geographies and business units, driving consistency in outcomes., • Proficient in using data to derive insights, track performance, and drive meaningful conversations with customers., • Willingness to travel up to 10% and support international time zones., • Fully remote based with the flexibility to work from anywhere in the UK, • Flexible working hours, • Working within a team of friendly, skilled people where help is always within reach, • 25 vacation days per year in addition to public holidays, • 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday, • 16 hours of paid volunteer time per year, • Group Life Insurance, • Income Protection Insurance, • Accident Insurance, • Pension Salary Exchange Scheme, • Optional Medical Insurance, • Travel insurance for business travels, • Cell phone allowance up to 80£ per month, • High-end laptop (Dell XPS or Mac), • Quarterly team events (bowling, boat cruise, after-work), • Competitive pay and bonus/commission THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products _. OUR FUNDINGWe are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOUWe collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy _. OUR TEAM IS GROWING. YOU WILL TOO.

Senior Account Manager (E-commerce) Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. About the role: We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” - you know how to run accounts, lead people, and raise standards. What you'll be responsible for: Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

Employee Relations Specialist / ER Specialist Base Location: Glasgow, Bristol, Birmingham, Leeds and Manchester KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We’ve been doing this for more than 150 years. Group Corporate Services (GCS) is the home for all internal support services that support the combined firm. Working with our Capability-led matrix and throughout the whole firm, GCS executes on our Group's strategic goals by enabling growth, protecting the firm and running operations effectively and efficiently, resulting in improved profitability. We do this using a ‘We are Group’ mindset. The People and Resourcing domain’s purpose is to enable the Group’s business strategy through its people. We maintain our position as an employer of choice by fostering a Values-led culture, enabling our people to thrive, and delivering a positive experience through the employee lifecycle. We are a strategic HR function that leverages digitisation, automation, and data-driven insights to enhance decision-making and productivity. Why Join KPMG as an Employee Relations Specialist At KPMG we want to build and maintain positive and constructive relationships individually amongst our people, and collectively between the firm and our people. We believe that a positive climate in the workplace enables greater employee engagement and commitment, with a positive impact both on employee well-being and business outcomes. Now is a great time to join us and be part of our new expert ER Function firmly anchored around our firm-wide values. The team will be responsible for end-to-end case management and for coaching / upskilling the business to more effectively address ER matters in the business line We are introducing a best practice tiered approach to service delivery, including self-service for generic questions and effective triaging of incoming concerns promoting routes to resolution outside of formal cases. We have a separate team within the ER team responsible for formal investigations By firmly anchoring Employee Relations expertise in the ER Team, we are professionalising the service and creating tangible and rewarding career opportunities for ER professionals We are committed to continuous improvement so that we can evolve our Employee Relations (ER) services and support mechanisms to be the best they can be, encouraging open communication, ensuring our colleagues can thrive both professionally and personally and building trust within our organisation. What will you be doing? • Provide PLs/PMs and HRBPs with timely, solution-focused ER support on the full range of ER matters, enabling the business to deliver ER processes in line with policy, fairness and our values, • Support with (and lead where appropriate) consultations and employee engagement relating to restructures, redundancies and TUPE, • Provide pragmatic ER advice, clearly articulating risks, mitigations and recommendations, • Coach and advise managers on performance management approaches (including Reaching Performance Plans), ensuring appropriate documentation and guidance is provided, • Support managers to manage complex sickness absence and health related capability matters, including advising on complex OH referrals and workplace adjustments, • Promote early resolution approaches (e.g. facilitated conversations, mediation), coaching and enabling stakeholders to resolve issues at the earliest appropriate stage, • Produce and interpret ER Management Information (MI), providing key data on caseloads, outcomes and trends, • Support the disciplinary and grievance process, ensuring key stakeholders are appropriately informed, and liaising with the ER Investigations Team where formal investigation is required, • Provide HR representation on panels, participating in the decision-making process and drafting outcome letters, • Support the ethics champion process, including conducting initial fact-finding, engaging relevant stakeholders and determining appropriate resolution or escalation to formal investigation where required, • Collaborate with the business/HRBPs to implement learnings and recommendations from ER processes, • Contribute to standard templates, playbooks and knowledge articles to improve consistency and efficiency across the ER team, • Support with the design and delivery of practical upskilling sessions to build manager and leader capability in ER matters, • Maintain accurate, confidential case files, ensuring timely recording of actions and advice in the case management system/trackers, • Prepare and review Settlement Agreements What will you need to do it? • Strong and demonstrable Employee Relations knowledge and experience supporting formal and informal ER casework, including coaching and supporting leaders through capability matters, • Deep understanding of employment legislation, dispute resolution and best practice ER approaches in the UK, • Communication Skills: excellent written and verbal communication, able to engage and influence constructively at all organisational levels, • Experience of translating policy and employment law into practical guidance for leaders, • Experience of handling competing priorities in a high-volume case environment, • Analytical capability: comfortable working with case data/MI, drawing insights and presenting themes clearly, • Excellent attention to detail, • Able to build relationships and communicate confidently and professionally with colleagues at all levels of the firm, delivering clear written and verbal messages, • Experience in coaching and developing others and championing a culture of service excellence, promoting a continuous learning culture within the team., • Proactively share knowledge and experience, promoting a team player mindset To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

Anderson Knight is delighted to be partnering with a leading international business to recruit a Customer Supply Chain Manager based in Glasgow. This is an excellent opportunity for an experienced supply chain professional with a background in drinks, FMCG, or manufacturing and a proven ability to lead and develop high-performing teams. The role plays a critical part in overseeing customer order fulfilment, logistics execution, shipping, and export compliance, ensuring exceptional service levels while driving operational excellence . Salary: £55,000 + Bonus & Benefi tsHours: 36 hours per we ekMonday to Thursday: 08:00 – 16: 30Friday: 08:00 – 14: 00 The R ole As Customer Supply Chain Manager, you will lead the customer supply chain function, ensuring products are delivered on time, in full, and in compliance with international export regulations. Working closely with internal stakeholders and logistics partners, you will drive service excellence, optimise processes, and support the continued growth of the busin ess. Key Responsibil ities • Lead, coach and develop the customer supply chain team, fostering a high-performance cu lture.• Oversee the end-to-end order-to-shipment process, ensuring accuracy, efficiency, and customer satisfa ction.• Manage export operations, shipping activities, and customs documentation, ensuring full compliance with international regula tions.• Collaborate with commercial, production, and logistics teams to meet customer and market require ments.• Monitor KPIs and service levels, driving continuous improvement initiatives across the fun ction.• Support inventory deployment, cost management, and working capital objec tives.• Build strong relationships with internal and external stakeholders to ensure seamless supply chain exec ution. Essential Requi rements To be considered for this role, you wi ll have: • Experience within the drinks, FMCG, or manufacturing sectors.• Strong people leadership experience, with a proven ability to develop, motivate, and mana ge teams.• Experience managing customer supply chain, logistics, customer service, or order fulfilment op erations.• Knowledge of export documentation, customs compliance, and international shipping p rocesses.• Experience operating within a fast-paced production, manufacturing, or FMCG env ironment.• Strong stakeholder management, communication, and problem-solvin g skills.• Experience using ERP and supply chain management systems. What' s on Offer • Competitive salary of £55,000.• Bonus and comprehensive benefi ts package.• Genuine career progression opportunities within a global or ganisation.• Collaborative and supportive working e nvironment. If you have a background in drinks, FMCG, or manufacturing, combined with strong leadership skills and customer supply chain experience, we'd love to he ar from you. Apply today or contact Anderson Knight for a confidentia l discussion.

HR Services Team Lead Location: Glasgow (Hybrid) Contract: 6 Months We are looking for an experienced HR Services Team Lead to join a dynamic HR function on an initial 6-month contract. This is an excellent opportunity to lead a high-performing HR Services team, ensuring the delivery of an exceptional employee experience while supporting business transformation and continuous improvement initiatives. The successful candidate will lead, coach, and develop a team of HR Advisors and Administrators, overseeing the delivery of HR advice and support across the employee lifecycle. You will play a key role in driving service excellence, managing operational performance, and supporting the implementation of key HR initiatives. Key Responsibilities • Lead, coach, and develop a team of HR Advisors and Administrators., • Plan, prioritise, and manage team workloads to ensure service levels and SLAs are consistently achieved., • Monitor service delivery, identify risks, and implement effective mitigation plans., • Manage first-line escalations relating to HR processes, policies, employee relations, and employment legislation., • Oversee end-to-end payroll activities., • Build and maintain strong relationships with internal stakeholders., • Support the successful delivery of HR projects and transformation initiatives., • Lead by example, fostering a positive, collaborative, and high-performing team culture., • Manage the performance, development, and engagement of approximately six direct reports., • Produce and analyse weekly and monthly performance reports., • Review, document, and continuously improve HR processes to enhance efficiency and employee experience. Skills & Experience • Proven experience leading or supervising HR or shared services teams., • Strong ability to manage multiple priorities in a fast-paced environment., • Experience delivering against service level agreements (SLAs) and operational KPIs., • Excellent understanding of HR policies, procedures, and UK employment legislation., • Experience handling complex HR queries and employee relations issues professionally and confidentially., • Strong knowledge of HR systems with the ability to extract, analyse, and report on data., • Excellent written and verbal communication skills with the ability to influence stakeholders at all levels., • Resilient and adaptable, with experience leading teams through periods of change., • Degree or CIPD qualification is desirable. Key Performance Indicators • Achievement of SLAs, First Contact Resolution (FCR), and customer experience measures., • Team engagement and performance metrics., • Stakeholder satisfaction, escalations, and customer feedback., • Delivery of HR initiatives and project milestones. If you are an experienced HR leader with a passion for operational excellence and people leadership, we'd love to hear from you. To find out more about the role please send through your CV to jagadeshwar.sandhi@projectpeople.com

At Macmillan Distribution we are committed to delivering exceptional service and building strong relationships with our publishers and customers. We are looking for a highly driven and experienced Key & Specialty Account Manager to lead our team and drive success. This varied and challenging position involves: • Team Leadership & Coaching: Lead and coach a team of account Coordinators to achieve and exceed performance goals, while fostering a collaborative and supportive team environment., • Customer Excellence: Build long lasting Customer and Publisher relationships, • Performance Analysis: Monitor team performance and analyse key metrics to identify opportunities for improvement and implement solutions., • Process Enhancement: Work to streamline processes and improve operational efficiencies that benefit the team, Customers and our Publishers., • Team Collaboration: Collaborate with internal departments to align strategic initiatives and ensure seamless service delivery. You will have: • Recent experience at a management level within a customer focused environment, effectively managing teams. (For internal applicants relevant supervisory or lead experience managing people will also be considered)., • Demonstrated leadership skills with the ability to motivate and develop a team., • Strong communication and interpersonal skills., • Ability to thrive in a dynamic and fast-paced environment. This is a rare and exciting opportunity to join an evolving and well established company within our Key & Speciality Accounts team. See the full job description _. Hours of work will be 09:00am – 05:00pm Monday to Friday and the position is located in our Basingstoke office, Chineham. We will provide you with hybrid working (3 office days/2 working from home), a competitive salary and fantastic benefits including Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday, on-site canteen, free parking, employee assistance programme and much more. Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for the group as well as distribution services to over 40 third party publishers. The team in Basingstoke and Swansea ensure a smooth operation of receiving, storing and distributing an extensive range of books, handling over 70,000 titles. Click _ to visit our website. Closing date 13th July

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective. We are looking for a dynamic and results-driven Associate Director Sales based in Southern UK to lead our Ophthalmology Key Account Management team. You will be responsible for managing the FOTE product portfolio, delivering commercial targets, developing a high-performing sales team, and executing strategic account plans to accelerate business growth. This is an exciting opportunity to make a measurable impact within a fast-paced, purpose-driven organisation. What you will do • Deliver national sales, market share, and profitability targets for the FOTE product portfolio through effective leadership and team performance., • Develop and implement high-performance salesforce management processes to drive consistent results., • Champion the Santen Selling Model (ENGAGE) and ensure its effective execution across all customer interactions., • Partner cross-functionally with Marketing, Medical Affairs, Market Access, Finance, and the National Sales Manager to align on strategy and objectives., • Lead and develop the Ophthalmology Key Account Management team, setting clear goals and priorities., • Recruit, onboard, and coach team members, fostering continuous development and a culture of excellence., • Conduct regular performance reviews, providing actionable feedback and development support., • Ensure full compliance with ABPI Code of Practice and internal company policies in all sales activities., • Manage budgets, monitor team expenses, and leverage CRM data to optimise performance and execution. What you will bring to the role • Degree-level education or equivalent experience; additional qualifications in business, marketing, or management are desirable., • Proven experience in and a strong understanding of local healthcare systems, prescribing, and reimbursement processes. Opthalmology experience would be an advantage., • Successful track record in line management and field coaching, with the ability to inspire and develop high-performing teams., • Demonstrated success in delivering commercial results through effective leadership and strategic execution., • Excellent business acumen and commercial awareness, with strong negotiation and analytical skills., • Ability to work effectively in a matrix organisation, collaborating with multiple internal and external stakeholders., • Exceptional interpersonal skills and emotional intelligence, adaptable to diverse communication styles., • Strong organisational skills, resilience under pressure, and a proactive “can-do” attitude., • Proficiency in CRM systems and Excel, with excellent verbal, written, and presentation skills. Grow your career at Santen A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in ophthalmology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment. The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law. If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.

Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 day per month in-office - Hambi Media HQ, Oval, London) Compensation: £45,000 – £55,000 + Bonus + Benefits + 27 Days Holiday Overview: Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn’t just look good - it drives growth. We’ve delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time. About the role: We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” - you know how to run accounts, lead people, and raise standards. What you'll be responsible for: Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Remote working with 1 day a month in London Head Office.