Performance coach jobs in Newcastle Upon TyneCreate job alerts

HR Business Partner Location: North - East - Sunderland / Newcastle location Sector: Engineering Salary: £70,000 + Benefits \n \n The Role \n We are seeking an experienced and commercially focused HR Business Partner to join a growing engineering business near Newcastle. This is a true generalist role, partnering with operational and leadership teams to deliver an effective people strategy that supports business performance, employee engagement, and organisational growth. \n Working closely with leaders across engineering, operations, and support functions, you will provide expert HR advice, lead people initiatives, manage complex employee relations matters, and drive learning and development activity across your client group. \n \n Key Responsibilities \n \n Strategic Business Partnering \n\n • Partner with leaders to understand business priorities and provide proactive HR support.\n, • Coach and challenge managers to improve leadership capability and people management practices.\n, • Support workforce planning, succession planning, talent management, and organisational development initiatives.\n, • Use people data and insights to identify trends and recommend solutions.\n\n Employee Relations \n\n • Lead and advise on a wide range of employee relations matters including disciplinary, grievance, absence management, performance management, and flexible working cases.\n, • Support managers through investigations, hearings, and appeals.\n, • Ensure compliance with employment legislation, company policies, and best practice.\n, • Identify ER trends and implement preventative solutions.\n\n Learning & Development \n\n • Work with managers to identify capability gaps and development needs.\n, • Support the design and delivery of learning and development initiatives across the business.\n, • Coordinate management and leadership development programmes.\n, • Promote a culture of continuous learning and career development.\n\n HR Generalist Support \n\n • Support recruitment activities and on-boarding processes.\n, • Contribute to change management, restructuring, and organisational design projects.\n, • Support annual HR processes including performance reviews, salary reviews, and engagement initiatives.\n, • Drive employee engagement and well-being activities across the site.\n\n About You \n\n • \n Previous experience in a HR Business Partner role supporting multiple sites or offices \n • Strong employment law knowledge and employee relations expertise.\n, • Experience partnering with operational leaders and managing diverse stakeholder groups.\n\n At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. \n By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Are you an experienced HR professional looking for your next challenge in a fast-paced, people focused environment? \n My client is on the search for a People Advisor to join a collaborative HR team on a 12-month fixed-term contract. This is an excellent opportunity for an HR generalist with strong employee relations experience who enjoys partnering with managers, driving best practice, and contributing to continuous improvement initiatives. \n Key Responsibilities \n\n • Provide expert advice and guidance to managers on employee relations matters, including disciplinary, grievance, absence and performance management cases.\n, • Coach and upskill managers on people policies, procedures and best practice.\n, • Support the management of sickness absence, including reasonable adjustments, occupational health referrals and wellbeing initiatives.\n, • Analyse people data and produce management information reports, identifying trends and recommending solutions.\n, • Build strong stakeholder relationships, providing proactive and responsive HR support.\n, • Support the development and implementation of HR policies and guidance.\n, • Contribute to people projects and continuous improvement initiatives across the wider HR function.\n, • Ensure compliance with employment legislation and internal policies.\n\n About You \n\n • Previous experience in an HR Advisor, ER Advisor & People Advisor role.\n, • Strong employee relations case management experience.\n, • Sound knowledge of UK employment law.\n, • Confident providing advice and challenging constructively where required.\n, • Excellent communication and stakeholder management skills.\n, • Comfortable analysing HR data and producing reports.\n, • Highly organised with the ability to manage multiple priorities.\n, • CIPD qualified or working towards qualification preferred.\n\n What's on Offer? \n\n • Salary up to £40,000\n, • 12-month fixed-term contract\n, • Hybrid working\n, • Opportunity to join a supportive and collaborative HR team\n, • Broad role with exposure to ER, projects, policy development and people initiatives\n\n If you're an experienced HR professional looking for a varied role where you can make a real impact, we'd love to hear from you. \n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Resource Planning Analyst (Contact Centre) Newcastle-upon-Tyne – Hybrid (2 days per week in the office) 12-month Fixed Term Contract £34'000 ~ £36'000 We’re looking for an experienced Resource Planning Analyst to join our Contact Centre operation and play an important role in how we plan, understand and improve our workforce performance. What you'll be doing Lead workforce planning across forecasting, capacity planning, scheduling and real-time management. Analyse complex data to identify trends, risks and opportunities for improvement. Produce insightful MI and dashboards for operational and senior stakeholders. Monitor forecast accuracy, investigate variances and recommend improvements. Coach and support Workforce Planning colleagues, sharing knowledge and promoting best practice. Challenge existing processes and identify new ways to improve planning effectiveness and resource utilisation. What we're looking for You'll already have solid experience across the full workforce planning cycle and have prior experience working within a contact centre Resource Planning function with hands-on use of a WFM platform We're particularly interested in people with: Strong experience across forecasting, capacity planning, scheduling and real-time management. Highly competent Excel skills (any experience within forecasting and use of Erlang for modelling is desirable but NOT essential). Experience with WFM platforms such as NICE, Calabrio, Verint or similar. Strong analytical and problem-solving skills, with the ability to turn complex data into clear recommendations. Excellent communication and stakeholder management skills. A collaborative approach and the confidence to challenge and improve existing ways of working. Why this role? This is an opportunity to take your workforce planning experience into a role where your analysis and recommendations will have a genuine impact — helping to optimise resources, improve operational performance and support the delivery of first class customer service and journeys. If you're an experienced WFM / Resource Planning professional looking for a role where you can combine hands-on planning, analysis, stakeholder engagement and WFM skills , we'd be keen to hear from you

The Company A major engineering and manufacturing organisation with a significant UK presence, specialising in the fabrication of large-scale steel structures for some of Europe’s most ambitious energy and infrastructure projects. Operating from substantial manufacturing facilities in the North East of England, the business combines advanced fabrication capabilities, world-class engineering expertise and a highly skilled workforce. With a strong pipeline of work supporting the continued growth of the offshore wind and renewable energy sectors, the organisation offers the opportunity to be part of exciting, technically challenging and high-profile projects that are helping to shape the future of energy. Continued investment in its people, facilities and manufacturing capabilities makes this an excellent environment for ambitious professionals looking to build a long-term career within a successful, growing and internationally connected engineering organisation. The Role As HR Manager, you will lead the HR function and play an influential role within the wider management team, ensuring the business receives high-quality, commercially focused HR support. You will be responsible for developing, implementing and continuously improving the local HR strategy in line with the organisation’s wider objectives. The role supports a diverse workforce encompassing office-based and shop-floor employees, alongside a significant subcontractor population. Leading a team of three HR Officers, you will ensure the effective delivery of the full HR remit while acting as a trusted advisor to managers and senior leadership. You will provide support and challenge on complex people matters and help ensure a consistent, practical and professional approach to people management across the business. As the principal local contact for HR matters, you will also work closely with colleagues across the wider international Group, contributing to Group-wide HR initiatives and ensuring local policies and processes remain aligned with broader standards. You will have access to the expertise, systems and resources of the wider Group while retaining significant responsibility for the development of the UK HR function. A key focus will be continuing to develop the HR function from a reactive service towards an increasingly proactive, data-led and strategically focused business partner. Key Responsibilities Develop and implement an HR strategy aligned with business and Group objectives. Lead, coach and develop the HR team, ensuring the function is organised, effective and focused on business priorities. Provide strong operational HR support, advice and constructive challenge to managers across the organisation. Manage complex employee relations matters, including performance, attendance, conduct and other employee issues. Support high-quality recruitment and workforce planning in close partnership with management. Promote and deliver the Group’s learning and development framework. Monitor and continuously improve onboarding and offboarding processes. Oversee accurate payroll delivery and manage the wider compensation and benefits remit. Ensure efficient, accurate and compliant HR administration. Maintain compliance with UK employment legislation and HR best practice. Act as a trusted HR advisor to senior management and contribute to wider business and management decisions. Provide HR guidance on matters associated with the organisation’s subcontractor workforce. Lead and contribute to HR projects both locally and across the wider Group. Develop HR management information and reporting to provide greater insight and support effective decision-making. Continuously improve HR processes, systems and controls, with a particular focus on consistency, efficiency and digitalisation. About You You will be an experienced HR professional with a strong generalist background and the confidence to operate as both a hands-on HR leader and a credible member of the management team. You will ideally have: A degree or relevant professional qualification in HR, Business or a related discipline. Broad UK generalist HR experience, including experience leading or managing an HR function or team. Strong employee relations experience and confidence handling complex people matters. Experience within a manufacturing, engineering, construction or similarly operational environment would be highly advantageous. A strong understanding of payroll, including relevant regulations and effective process management. Experience of developing and improving HR processes, systems and working practices. The ability to collect, analyse and clearly present HR data and management information to support business decisions. Strong communication and stakeholder-management skills, with the confidence to advise, support and challenge managers at all levels. A pragmatic, commercially aware approach and the ability to balance strategic priorities with the day-to-day demands of a busy operational environment

Resource Team Leader - Home Operations Hybrid regular travel in and around Newcastle under Lyme £39,259 Hours: 37, Contract type: permanent Delivering for people, dedicated to places The Boards of Aspire Housing and whg have agreed to move forward with plans to merge, creating a new housing association with more than 32,000 homes across the Midlands. Would you like to work for a Sunday Times Best Places to Work organisation for the second-year running? Aspire Housing is going through an exciting period of transformation, introducing new roles to strengthen service delivery. As part of our 2026 focus, corporate plan and values, these roles will help us put customers at the heart of what we do and get the job right first time. About the role As our Resource Team Leader, you will lead the operational support function, creating a motivated, high-performing team that coordinates planned investment works and supports strong customer engagement. This includes boiler, kitchen and bathroom replacements, HHSRS programmes, and damp and mould remediation works. You will drive service excellence, efficient resource planning and positive outcomes for customers and the business. You will lead, guide and coach a team of business support professionals to deliver a consistent, efficient and customer-focused service. You will embed right-first-time processes across workstreams, oversee operational support from initiation to completion, coordinate scheduling, maintain system accuracy, manage customer and contractor communications, support reporting and payments, and ensure compliance and administration are completed to a high standard. What you’ll need to succeed We are looking for a motivated, people-focused leader who can bring colleagues together around a shared purpose and build a culture of accountability, collaboration and continuous improvement. You will have experience leading and developing operational support teams, helping people perform at their best while maintaining strong service and operational standards. You will be confident improving ways of working, challenging inefficiencies and implementing practical solutions that benefit customers, colleagues and the organisation. You will understand systems, processes and performance management, using data and insight to monitor performance, identify trends and support continuous improvement. You will be committed to high-quality service, consistent ways of working and giving your team the tools, knowledge and support to succeed. Strong relationship-building skills are essential, as you will work with colleagues, customers, contractors and other stakeholders to deliver effective services. You will also support change, promote new ways of working and keep your team engaged and focused through improvement. Experience within housing, repairs, maintenance, compliance or property services would be advantageous. This is an exciting opportunity for a Team Leader who is passionate about developing people, improving services and delivering excellent operational performance. You will help embed consistent processes, maximise systems and technology, and create a simpler, more efficient service for our customers and communities. If you are passionate about leading people, driving continuous improvement and delivering excellent customer outcomes, we would love to hear from you. In return we can offer you: Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 25 days holiday + bank holidays + 3 concessionary days at Christmas Comprehensive employee assistance programme. Ongoing training and development in your role. A full benefits and discounts platform. Holiday buy, tech and annual savings schemes. Volunteer days. Competitive rates of pay. A generous company pension scheme. Wellbeing and stay safe provisions to look after you at work. This role is subject to a basic DBS check. NB Please note that we may close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications, so we encourage you to apply as soon as possible Closing date:1st October Interview date: WC 5th October

Our client is a technology consultancy.Apply for future opportunities Are you looking for work that makes a difference? Do you want to work with people who learn and grow together? If you're looking to move roles in the next couple of months, we're interested in hearing from talented people like you. Submit an application to be considered for future opportunities at our client. Our Talent Engagement team will review your application and will be in touch to let you know how we would like to proceed.Ready to automate, innovate and make a real impact? Do you want to build reliable, scalable systems that make a real difference to millions of people? Do you want to work at a certified B Corp with an inclusive and learning culture as part of a diverse team of great people?If so, our client could be the place for you. We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. Working in DevOps, you'll build and maintain the systems that let teams respond quickly to needs. You'llwork on high-impact projects, helping to build reliable, scalable systems. We align work to industry-recognised roles such as Build & Release Engineer (BRE), Platform Engineer (PLE) or Site Reliability Engineer (SRE) and, where needed, to more specialised areas such as security, cloud hosting, infrastructure or networking.The Role You'll lead on responding to outages, triaging issues, balancing stakeholder priorities/concerns, and keeping open communication channels.You'll be responsible for designing, developing, and implementing continuous deployment solutions that help our clients to deliver software faster and more efficiently.You'll be keen to understand our clients' ways of working and will have an enthusiasm to learn new tools and technologies as needed.You'll ensure that work is carried out in accordance with our client's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client.Requirements This role involves weekly on-site work, and you'll be required to travel regularly to client locations across the UK. We're looking for people who value in-person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our clients.Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process.?SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants must have UK citizenship and have lived continuously in the UK for at least the past five years, with no single absence exceeding 28 consecutive days. Nationality and immigration status may also be considered as part of the vetting process. We are unable to progress applications from candidates who do not meet these requirements.If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying.We're looking to welcome new team members for multiple roles from autumn onward. If you're interested in joining our client, we'd encourage you to apply.Essential experience We want you to have demonstrable experience in DevOps practices and appreciate that Cloud & Platform Engineering are big topics. Ultimately, we're looking for talented engineers who can learn modern technologies in the digital space.In the interview, please show your experience in:Designing, building, and testing software release processes that cover the entire SDLC.Creating, modifying, and maintaining complex CI/CD pipelines.Creating dashboards and visualisations for application performance that proactively identify and address potential problems before they occur.Using automated testing to detect security issues/vulnerabilities in application and/or infrastructure code, thereby detecting issues before it reaches production (aka Shift-Left).Strong experience in operating and maintaining services primarily in any of the BIG three public cloud providers (AWS, Azure, and GCP).Bring recent government (public sector) experienceDeliver complex digital services aligned to Government Digital Service (GDS) standardsDesirable experience Some other areas of experience that are not essential but still relevant to the role:Identifying problems using RCA or 5-Whys methods and suggesting solutions to reduce the likelihood of incidents reoccurring.A strong understanding of cloud networking and security concepts.Understanding the principles of containerisation, and how to control and orchestrate groups of containers in production environments.Writing clean, organised, structured and version-controlled code.Knowledge of at least one scripting language that enables you to perform more complex automation tasks thereby reducing manual toil.Preference for using CLI tools over relying on web portals.Understanding SRE (live services) ways of working, that enables you to better increase reliability and availability of the service you support.Auditing your service for FinOps and SecOps related compliance issues.If you don't have all this experience please do still apply, as we can coach you in these areas if you join us.Salary £61,000 - £85,000 per annum.What we offer A competitive package including a 7% employer pension contribution, share options, and a discretionary bonus. You'll also benefit from 25 days' holiday and access to 3 annual “life happens” days to support unexpected situations. We provide wellbeing support, ongoing professional development, volunteering opportunities, and the chance to be part of a genuinely supportive team.Where you'll work This role requires regular on-site attendance at our HQ, hub offices, and client sites, as well as the ability to work from home. Applicants must be able to travel to offices and client sites across the UK as part of their normal working arrangements, as travel is essential for fulfilling the responsibilities of the role.We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at our client. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.Interview Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.Want to know more? Visit our website or emailAre you looking for work that makes a difference? Do you want to work with people who learn and grow together?If you're looking to move roles in the next couple of months, we're interested in hearing from talented people like you. Submit an application to be considered for future opportunities at our client. Our Talent Engagement team will review your application and will be in touch to let you know how we would like to proceed.TPBN1_UKTJ

Area Manager - Domiciliary Care Up to £50,000 per annum Newcastle Permanent | Full-Time Are you an experienced Area Manager, Regional Manager or strong Registered Manager looking to take the next step in your career? Would you thrive in a multi-site leadership role where you can support managers, drive performance and help grow a successful portfolio of domiciliary care services? This could be the opportunity for you. We are recruiting for an experienced Area Manager to oversee a portfolio of domiciliary care branches across Newcastle and the surrounding areas. The organisation is open to considering a strong Registered Manager who is ready to step into a wider multi-site role and take on increased responsibility. About the Role Provide operational leadership across multiple domiciliary care branches Support, coach and develop Registered Managers to achieve strong service performance Monitor branch performance against operational, quality and commercial targets Ensure services maintain full compliance with CQC regulations Conduct regular quality audits, reviews and performance meetings Drive continuous improvement across the region Support the growth and development of branches, including increasing care hours and client numbers Build strong relationships with clients, families, commissioners and key stakeholders Analyse performance data and identify areas for improvement Support Registered Managers with safeguarding, incidents, complaints and regulatory matters Work closely with senior leadership to deliver regional objectives Requirements Previous Area Manager, Regional Manager or Registered Manager experience within domiciliary care Strong understanding of CQC regulations and adult social care Proven leadership and people management experience Strong commercial awareness and understanding of service growth Experience managing teams and driving operational performance Excellent communication and relationship-building skills Strong quality assurance and compliance knowledge Full UK driving licence and access to a vehicle Level 5 Leadership & Management qualification would be advantageous What's on Offer? Up to £50,000 per annum Opportunity for a strong Registered Manager to step into an Area Manager position Senior multi-site leadership responsibility Opportunity to influence the performance and growth of multiple branches Support from an experienced senior leadership team Career progression opportunities Professional training and development Interested? If you're an experienced Area Manager, Regional Manager or Registered Manager looking for your next challenge within domiciliary care, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL

Job Title: Skills Coach – Residential Childcare Location: Newcastle Salary: £32k Job Purpose: Skills Coach – Residential Childcare. To provide high-quality coaching, assessment, guidance and developmental feedback to learners, ensuring they make timely progress, achieve their qualifications and meet agreed performance targets. Key Responsibilities: Enrol and induct learners in line with company procedures and funding requirements. Manage a caseload of learners, monitoring progress and supporting timely achievement. Provide regular one-to-one coaching, guidance and support to learners and employers. Complete initial and ongoing skills assessments and develop appropriate learning plans. Plan, deliver and assess learning, ensuring knowledge, skills and behaviours are effectively developed. Maintain accurate learner records, e-portfolios, contact logs and evidence of learning. Review and provide constructive feedback on learner work within agreed timescales. Support learners with End Point Assessment preparation and ensure they understand EPA requirements. Monitor and support off-the-job training requirements for apprentices. Work closely with employers to review progress and agree SMART objectives. Provide additional support and adapt delivery for learners with identified learning needs. Deliver Functional Skills English and Maths up to Level 2 where required. Deliver commercial training within areas of occupational expertise. Promote safeguarding, equality, diversity, health and safety and data protection. Attend standardisation meetings, observations, training and CPD activities. Participate in team meetings, quality assurance activities and company events. Manage workload effectively and meet agreed KPIs, deadlines and quality standards. Person Specification: Essential qualifications include: Level 3 teaching qualification, such as PTLLS or Award in Education and Training. Level 3 assessing qualification, such as CAVA, TAQA or equivalent. Relevant occupational/vocational qualification. Level 2 English and Maths or equivalent. Skills and Experience: The successful candidate will have: Experience within the relevant occupational sector. Experience of delivering training, coaching and assessment. Knowledge of vocational qualifications and relevant industry standards. Experience of working to targets and deadlines. Ability to provide effective and constructive feedback. Understanding of safeguarding, equality, health and safety and relevant legislation. Ability to set SMART objectives and monitor learner progress. Ability to conduct holistic assessments and sign off learner achievement. Commitment to quality and Continuing Professional Development (CPD). Additional Requirement A full driving licence and access to a vehicle may be required, with appropriate business insurance. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

The Rewards and Benefits on Offer: Immediate start available A competitive basic salary and benefits package Permanent job from day one Free on-site parking Competitive holiday allowance Working Hours: Dayshift Full-time, Mon - Fri MTrec’s New Opportunity: MTrec Recruitment are proudly representing our specialist manufacturing client in their recruitment for a Production Team Leader. The role will lead a team of skilled operatives and oversee the day-to-day operations of the business covering the day shift. If you meet the person specification below, apply now for an immediate response! The Job you will do: Oversee the day-to-day operations, ensuring production processes run safely, efficiently and effectively. Lead, coach and develop the Production Team to achieve operational and business objectives. Ensure production plans are delivered on time, in full and in line with required quality standards. Drive continuous improvements in production efficiency, yield, productivity and waste reduction. Maintain compliance with Health & Safety, hygiene, environmental and other relevant regulatory requirements. Utilise the ERP system effectively to optimise production planning, performance and overall operational efficiency. Ensure all team members are appropriately trained, competent and capable of consistently meeting required standards. Work collaboratively with internal departments to ensure effective communication, coordination and achievement of business goals. Promote employee engagement, teamwork and a positive, inclusive workplace culture. Support continuous improvement initiatives, identifying opportunities to reduce costs, improve processes and enhance operational performance. Help maintain a strong culture of safety, quality, legality, authenticity and product integrity across the operation. Support customer visits, external and internal audits, complaints, incidents and product recalls as required. Identify and implement opportunities to reduce energy consumption, minimise waste and lower the organisation’s carbon footprint. About you: Experience with the Food, Drink or FMCG industry is highly desirable Experience working as a Production Team Leader, Supervisor, Manager or similar Able to set a good example and positive work culture Good communication skills at all levels * IT literate (Microsoft Office)

HUMAN RESOURCES BUSINESS PARTNER - HRBP COMPANY DESCRIPTION, PROFILE AND SCOPE OF ROLE: This is a fantastic opportunity for a progressive HR professional to join an established, global leader in specialist engineering. Operating on behalf of our client, we are seeking a strategic yet hands-on Human Resources Business Partner (HRBP) to build and elevate the HR function across two rapidly evolving group companies. Based at an established engineering facility in Gateshead, this is a newly created, autonomous position reporting directly to the General Manager (EMEA). You will act as the local people expert for the Gateshead site (~100 employees) while fully supporting a newly acquired, specialist engineering business located in Rugby (~30 employees). This role sits on the local leadership team, actively influencing business growth and organisational change, while collaborating with a wider global matrix corporate structure. It offers a culture defined by trust, accountability, and true operational independence. KEY DUTIES & RESPONSIBILITIES: Partner closely with senior leaders and the General Manager to provide commercial HR insights that advance organisational capability, workforce effectiveness, and strategic business growth. Develop and drive a robust talent acquisition and retention strategy; implement workforce planning and succession-planning methodologies to build a sustainable internal talent pipeline. Advise, coach, and support department heads and managers on leadership behaviours, competencies, performance enablement, and reducing "time to competence" for their teams. Lead and manage structural change initiatives—including potential reorganisations, restructures, or integration programmes—ensuring smooth transitions while maintaining employee morale. Manage complex employee relations issues autonomously, conducting disciplinary and grievance hearings up to and including dismissals in strict accordance with UK legislation and company policy. Create and deliver targeted internal HR training sessions for staff and management, fostering a culture of high performance and continuous learning. Maintain master data for key HR metrics and people analytics. Formulate comprehensive management reports and data trends for presentation at monthly/quarterly management meetings and local Board meetings. Oversee the end-to-end employee lifecycle from contract variations, reference verification, and Right to Work (RTW) compliance, through to exit interviews and trend tracking. Ensure payroll-related data is cleanly processed on schedule. Utilise employee feedback workshops and branding initiatives to champion a positive workplace culture focused on diversity, inclusion, belonging, and employee wellbeing. QUALIFICATIONS, EXPERIENCE, SKILLS AND ATTRIBUTES: ESSENTIAL Fully CIPD Qualified (or equivalent HR-focused degree / professional attainment). Established background as an HR Business Partner or a Senior HR Advisor ready for a strategic step-up, ideally within a fast-paced specialist engineering, manufacturing, or industrial environment. Comprehensive, up-to-date knowledge of UK employment law and regulatory best practices. Exceptional interpersonal and communication skills with proven resilience and the confidence to navigate demanding stakeholder groups and resolve complex ER cases independently. Strong logical thinking skills with the ability to translate people metrics into commercial business outcomes for leadership and Board review. Logistics: Full UK Driving Licence and the right to work in the UK. Mobility: Absolute willingness and ability to undertake regular on-site travel to the secondary business unit in the Midlands (Rugby area). DESIRABLE Direct experience supporting or managing HR integration following a business acquisition or organisational merger. Experience operating within a large, global matrix organisation with remote reporting lines. Track record of utilising digital workflows, modern HRIS, or smart tools to eliminate administrative bottlenecks and streamline reporting. Details of Package: £45,000 to £55,000 (Depending on Experience) + Competitive Benefits

Test Engineer Permanent | Hybrid working Leeds- Newcastle-Manchester | AWS | Terraform | BPSS We are seeking an experienced Test Engineer will support a large public sector organisation in the delivery and operation of a secure, analytics platform. The engineer will understand and be experienced with agile ways of working and will be working closely with other engineers to develop test strategy. They will need experience testing software using shift left principles, including CI/CD and continuous testing in pipelines. They should a track record of building and maintaining automated tests for UI’s and API’s and driving improvements to automated test suites. They should have experience with BDD frameworks such as cucumber and UI test automation tools including either selenium, cypress or playwright, and API automated test tools such as rest-assured. Ideal experience also includes conducting and enabling non-functional testing such as Performance, Security and Accessibility. Responsibilities: · Plan and lead testing activities across sets of related user stories · Design, implement and maintain automated test frameworks for data pipelines and applications · Identify and escalate risks and quality issues identified through automated testing · Analyse and report on test activity, results, issues and risks · Support live services through production data analysis and root cause investigation · Operate and support ingest and publishing pipelines and services, identifying opportunities to improve resilience and stability · Work closely with Product Owners, Business Analysts, developers and data users to understand requirements · Take ownership of understanding the end to end system and support knowledge sharing · Coach and mentor junior engineers and testers in testing best practice · Ensure delivered functionality meets user and customer expectations Skills & Experience: · Eligible for SC Clearance · Strong experience as a Senior Test Engineer working on data intensive or platform-based systems · Proven ability to design, implement and maintain automated testing for data pipelines and applications · Strong coding skills in Python and SQL, with working knowledge of Java and scripting languages such as Bash · Experience analysing and validating complex datasets in multiple formats · Solid understanding of CI/CD pipelines, source control and integrating automated testing into delivery workflows · Experience working with cloud-based data platforms and services, including orchestration, monitoring and logging · Working knowledge of data processing and analytics tools, including notebook-based analysis and query services · Understanding of infrastructure as code, containerised solutions and secure data handling, including encryption concepts · Basic understanding of dimensional data models, historical data capture and data lifecycle management · Ability to identify, assess and communicate technical and delivery risks clearly · Experience supporting live production systems and contributing to stability and resilience improvements · Proven experience mentoring and supporting team members in testing best practice Desirable skills: · Experience supporting large scale, secure public sector platforms · Experience operating and supporting live production data services · Understanding of user journeys and translating expectations into testable outcomes About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that’s focused on growth, both yours, our clients’, and the sectors we support. You’ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you’ll be part of our Specialist Talent team. That means you’ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You’ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You’re not a contractor - you’re a valued member of our team, with access to all the same benefits, learning opportunities, and community

Franchise Training Coach - Dublin Wonderfield Operations - Head Office Contract: Full Time Salary: â?¬42,000 + Car Allowance Contracted Hours: 40 About Wonderfield Group PLEASE NOTE THAT THIS ROLE REQUIRES YOU TO TRAVEL REGULARLY AND STAY OVERNIGHT Wonderfield Group is a leading food business operating across the UK, Ireland and Europe, bringing authentic, high-quality Asian cuisine to customers through multiple channels. As part of the global Zensho Holdings Group, we combine the strength of an international organisation with the agility and ambition of a fast-growing business. Our portfolio includes well-loved brands such as YO!, Panku, Taiko Foods, Bento serving millions of customers through restaurants, retail kiosks, supermarket partnerships and food manufacturing. From our iconic YO! restaurants and Panku retail kiosks across the UK and Ireland, to our expanding European retail partnerships and our award-winning manufacturing business, Taiko Foods, we're passionate about creating fresh sushi, poke, bento, street food and Asian-inspired meals that customers love. Operating across the UK, Ireland and a growing number of European markets including Germany, France, Belgium, the Netherlands, Spain, Portugal, Denmark and Poland, we're continuing to invest in innovation, our people and our brands as we expand our footprint across the continent. Joining Wonderfield means becoming part of an ambitious, collaborative business where innovation is encouraged, careers can flourish and everyone has the opportunity to make a real impact. As we continue our exciting growth journey across the UK, Ireland and Europe, there's never been a better time to join us. About You: You're a hands-on coach who loves being in the action: • Experience in food, retail, hospitality or franchise environments, • Confident delivering practical, on-the-job training, • Passionate about food quality, standards, and customer experience, • A natural people person—you build trust quickly and influence others, • Comfortable working across multiple locations in a fast-paced environment, • Proactive, solutions-focused, and always looking to improve, • Knowledge of food safety standards (qualification a bonus), • Key Responsibilities:, • Visit franchised kiosks regularly and assess food quality, safety, and standards, • Deliver hands-on coaching and training—from sushi skills and knife work to operational excellence, • Support new Franchisees with onboarding and inductions, setting them up for success from day one, • Work side-by-side with teams to troubleshoot issues and improve performance fast, • Drive high standards in food safety, hygiene, and product quality, • Track progress and measure how training is improving performance on site, • Share feedback and insights with the wider team to strengthen our franchise network, • Collaborate with operations and other coaches to spot trends and drive continuous improvement, • Keep up with trends in sushi and fresh food to keep our offer exciting and relevant We're proud to of JBRP1_UKTJ

Women's Rugby Performance Coach When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Are you an ambitious, energetic and inspiring Women's Rugby Coach looking to make a real impact in a nationally recognised performance environment? The Worthing College Academy of Sport, ... JBRN1_UKTJ

Role: Workday HCM Lead Consultant Location: Hybrid working (Swindon, Newport or Stockton offices) Role Type: Permanent / Full-time Salary: Depending on experience Shape the Future of Enterprise HR Technology: An exciting opportunity has arisen for an experienced Workday HCM Lead to join a large-scale organization undergoing significant digital and business transformation. This is a senior leadership role within a high-performing Product and Platform function, offering the chance to influence the strategic direction of Workday Human Capital Management across a complex, enterprise-scale environment. You'll combine hands-on configuration expertise with technical leadership, stakeholder engagement and team development, ensuring the ongoing optimisation and support of critical HR systems. Working within a collaborative multi-disciplinary team, you will act as the subject matter expert for Workday HCM, driving best practice, service excellence and continuous improvement while supporting a broad portfolio of HR and business stakeholders. Key Responsibilities • Provide technical and functional leadership across Workday HCM, including:, • Core HCM, • Organisations, Staffing Models and Job Architecture, • Business Process Framework, • Compensation, Absence, Talent and Performance, • Lead complex requirements gathering and design workshops with business stakeholders., • Translate business needs into scalable and effective Workday solutions., • Oversee and assure Workday configuration, enhancements and change delivery., • Provide technical governance, peer reviews and design assurance across projects and BAU activities., • Manage and prioritise support workloads, ensuring service levels and performance targets are achieved., • Act as an escalation point for complex incidents, defects and operational issues., • Support release management, testing activities and regulatory updates., • Drive process optimisation and standardisation across HR operations., • Build strong relationships with senior stakeholders, suppliers and delivery partners., • Mentor, coach and support colleagues, helping develop capability across the wider Workday team. You will be an experienced Workday professional with a strong blend of technical expertise, leadership capability and stakeholder management skills. Essential Experience • Significant experience in a senior Workday HCM configuration, implementation or support role., • Deep understanding of end-to-end HR processes within large, complex organisations., • Experience providing technical leadership, governance and assurance within ERP or SaaS environments., • Strong background in translating business requirements into functional designs and system solutions., • Experience mentoring, coaching or leading analysts, consultants or delivery teams., • Excellent communication and stakeholder management skills., • Experience working within Agile, SAFe or hybrid delivery environments. Desirable Experience • Experience within public sector, shared services or highly regulated environments., • Knowledge of Workday Payroll and payroll integrations., • Exposure to Workday reporting, analytics and integrations., • Experience with Oracle E-Business Suite, Oracle Fusion or other enterprise ERP platforms., • Relevant Workday certifications. JBRP1_UKTJ

Area Support Manager Location: North East, Multi-Site Role Salary: Up to £34,000 per annum plus company car allowance Are you passionate about great food, developing people and raising standards? We're looking for an experienced and inspiring Area Support Manager to help drive culinary excellence across our portfolio of workplace dining operations throughout the Northeast. This is a fantastic opportunity for a food-led leader who thrives on coaching teams, improving standards and bringing food concepts to life. Working closely with our Unit Managers, Chef Managers and Regional Managers, you'll play a key role in ensuring every site delivers exceptional food, outstanding customer experiences and consistently high brand standards. Personality behind every plate. Food first. Always. At Dine, food isn't an add-on. It's the centre of everything we do. Founded in the Northwest in 1997 and still proudly based in Warrington, Dine Contract Catering was built by chefs and food lovers who believed workplace dining could be something more. Today, that chef-led, food-first mindset still defines us. We're a business where chefs are empowered to create, bringing together seasonal ingredients, local suppliers and bold ideas to deliver food experiences with real personality, purpose and pride. Every offer is tailored. Every menu has intent. What You'll Be Doing As an Area Support Manager, you'll be the driving force behind our food culture, supporting sites to deliver innovative, fresh and high-quality food experiences that delight our customers every day. You'll: Champion Dine's food vision, culinary standards and customer experience across multiple sites Support the successful implementation of menus, food concepts, promotions and seasonal initiatives Coach and develop Catering Managers, Chef Managers and operational teams to build capability and confidence Provide hands-on support in operations, helping teams achieve excellence in food quality, presentation and service delivery Identify opportunities to enhance customer satisfaction, innovation and commercial performance Conduct site reviews to ensure consistency, compliance and operational excellence Share best practice across the region and embed a culture of continuous improvement Support mobilisation projects, business initiatives and new contract launches Act as a visible ambassador for food innovation, hospitality and operational excellence throughout Dine Occasionally provide operational cover at sites within the portfolio What We're Looking For You'll be a passionate food professional with the ability to inspire others and raise standards through coaching, mentoring and leading by example. Essential A strong culinary background within contract catering, hospitality or foodservice Multi-site operational experience A genuine passion for delivering exceptional food and hospitality experiences Experience coaching, developing and influencing managers and operational teams Strong knowledge of food safety, compliance and operational best practice Commercial awareness and the ability to identify opportunities for improvement Excellent communication and relationship-building skills A full UK driving licence and willingness to travel across the region Desirable Previous experience as an Area Manager, Support Manager or similar multi-site leadership role Level 3 Food Safety qualification (or above) IOSH Managing Safely qualification Experience supporting mobilisations, change programmes or operational improvement projects Why Join Dine? At Dine, food is at the heart of everything we do. We're passionate about creating memorable dining experiences, investing in our people and continually raising the bar on quality and innovation. This role offers the opportunity to make a real impact, influencing food standards across multiple sites, developing future leaders and helping shape the future of our business. If you're passionate about food, people and delivering excellence, we'd love to hear from you. Job Reference: com/2008/468300/52513002/SU #DINE Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

Job Description: Test Solution Design Engineer Your impact Are you interested in designing and developing advanced test solutions for some of the most innovative defence and aerospace projects in the UK? If you like the sound of delivering electronic test solutions for platforms such as the Eurofighter Typhoon, then we would like to hear from you. We are looking for an experienced Test Solution Design Engineer to join our well-established Test Engineering community at our Edinburgh based site. You will play a pivotal role in the design, development and integration of test solutions that supports our industry-leading contribution to Radar programmes and wider defence capabilities. As a Test Solution Design Engineer, you will: Support the creation and delivery of test solutions within a defined work package area, ensuring that the solution meets all stakeholder requirements across performance, cost and schedule. Capture, analyse and mature stakeholder needs, associating priority, interest and influence to determine the optimum technical approach to solving complex engineering challenges. Design and development of electronic hardware solutions across the full design lifecycle, from concept and detailed design through to integration, verification and qualification. Produce high-quality design documentation and technical reports, ensuring configuration control and compliance with relevant standards and processes. Work closely with internal and external stakeholders to ensure architectural alignment with other elements of the programme. Contribute to the resolution of emerging technical issues by proposing and driving through robust solutions, escalating more complex risks and supporting the identification of opportunities and risk mitigation strategies. Develop, coach, mentor and upskill engineers within the wider engineering community, promoting best practice in electronic design. What you'll bring Experience working across the full design life-cycle. Experience working with electronics hardware Experience working with Test solutions Experience with integration, verification and qualification This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: join us. At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Newcastle Contract Type: Permanent Hybrid Working: Hybrid TPBN1_UKTJ

Salary: £26,000 - £30,000 Location: Remote with travel across North West (and Wolverhampton for meetings/training) As a Skills Coach, you will deliver dynamic and effective training sessions to Early Years and Business Admin apprentices both in group settings and on a one-to-one basis. You'll support learners through every stage of their apprenticeship journey, from induction through to completion, ensuring excellent attendance, retention, achievement, and progression. This is a rewarding opportunity for an enthusiastic educator who is committed to delivering exceptional learning experiences and helping apprentices build the skills, knowledge, and confidence they need to succeed. This role offers a blend of home-based working and travel within the North West/Manchester/North Staffs and South Yorkshire area to visit learners in their workplace, therefore candidates should be based within the North/North West. In addition, there will be a requirement to attend training sessions and team meetings in Wolverhampton and the West Midlands. Training & Learning Deliver engaging training across Early Years and Business Admin apprenticeships at Level 2 & 3 Facilitate inspiring inductions and creative, standards-aligned learning programmes. ✍️ Support delivery in English and Maths Functional Skills up to Level 2. Create an inclusive, motivating environment that encourages participation and achievement. Manage ILPs, monitor progress and set challenging learning goals. Assessment & Learner Development Conduct initial assessments and set personalised targets. Assess qualifications and apprenticeship portfolios against awarding body standards. Provide constructive feedback and meaningful progress reviews. Deliver workplace visits and one-to-one coaching to support development. Identify and overcome barriers to learning, keeping apprentices on track. Promoting Learner Success Drive attendance, retention and achievement. Build strong, positive relationships with apprentices and employers Promote continuous improvement and high performance. Inspire learners to reach their potential and achieve their career goals. ✔ Strong background in early years with business administration duties ✔ Experienced in delivering apprenticeship training and assessing learner portfolios. ✔ Passionate about teaching, learning, and learner success. ✔ An engaging and confident presenter with excellent communication skills. ✔ Knowledgeable in English and Maths Functional Skills delivery up to Level 2. ✔ Organised, proactive, and able to manage a varied caseload of apprentices. ✔ TAQA or equivalent assessor qualification ✔ As this is a peripatetic role, you’ll need a full driving license and access to a car , as training will take place across employer locations. 25 days holiday, increasing to 30 with service Buy & sell annual leave ️ Earn an extra week of leave just by exercising! Paid mileage (35p per mile, above normal work mileage) Employee Assistance Program (EAP) Long service & special recognition awards ️ Juniper Lottery & Dragons’ Den competitions ⭐ PRIDE monthly celebrations Early Finish Fridays (2:30pm!) Christmas Savings Club Eyecare reimbursement Cycle to Work Scheme ⚡ Electric Car Scheme (after 5 years’ service) ️ Critical Illness Cover (after 5 years’ service) Corporate events throughout the year! At Juniper Training Ltd , we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive environment where everyone feels valued, respected, and supported. As an equal opportunities employer, we welcome applications from individuals of all backgrounds and are committed to providing a workplace free from discrimination. We actively encourage candidates from underrepresented groups to apply. Juniper Training is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults , and expects all staff to share this commitment. As part of our safer recruitment process , we carefully review all applications, check employment history and references, and investigate any gaps in employment. Pre-employment checks will also include verification of identity, right to work in the UK, and relevant qualifications. Where roles involve working with young people or vulnerable adults, they are exempt from the Rehabilitation of Offenders Act 1974 , and successful applicants will be required to undertake appropriate safeguarding checks, which may include an enhanced check through the Disclosure and Barring Service . We may also carry out online searches on shortlisted candidates as part of our due diligence. If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you. Join us in building a workplace that champions diversity, equity, inclusion, and safeguarding for all .

Our client is a leading British bank. Join us as a Wealth Planner, where you'll play a key role in helping clients shape their financial future through thoughtful planning and investment advice. You'll work closely with new and existing clients to understand their long-term goals and provide bespoke solutions that support their financial and lifestyle needs. Your experience will help clients feel comfortable and informed as they take steps toward what matters most to them. This role is part of our Wealth Management Business, a growing area for the bank. We're expanding our ability to support clients with investable assets up to £3 million and help close the Advice Gap in the UK. As part of our broader Affluent segment, this planning-led proposition offers clear and accessible investment options shaped around each client's needs. Clients benefit from a seamless experience that blends digital channels with adviser support, creating a connected and supportive journey. You'll build lasting relationships by listening with care, offering specialist guidance, and delivering planning strategies tailored to each client's journey. You'll collaborate with our Wealth Acquisition team to support new client growth and ensure a smooth transition from prospect to invested customer. You'll also work across teams to provide a seamless and consistent experience. As a Wealth Planner, you'll be part of a forward-thinking environment. You'll use digital tools and platforms to enhance client engagement and stay connected to market trends. You'll be encouraged to refine your approach, share ideas, and contribute to a culture that values integrity, inclusion, and high standards. This is more than a role—it's a chance to make a meaningful impact while growing your knowledge in a supportive and evolving space. To be successful as a Wealth Planner, you should bring: A recognised financial planning qualification at RDR Level 4 or above—this is essential. You'll use your knowledge to offer personalised planning and investment advice that reflects each client's goals, values, and comfort with risk. A working knowledge of financial markets, products, and regulatory frameworks, with the ability to explain multi-layered topics in a way that feels clear and relevant to each client. Ability to use digital tools to support client conversations, paired with thoughtful communication that builds trust and connection. A careful approach to identifying and managing risk, while consistently maintaining high standards of compliance. Some other highly valued skills may include: Experience engaging with both internal teams and external networks to welcome new clients and grow relationships. Broad exposure to the Financial Services industry, especially in retail regulated products and asset management. Familiarity with pensions, investment advice, and UK taxation. Experience managing risk within a client portfolio. Adaptability and curiosity in a fast-evolving environment. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Southampton, Bournemouth or Guildford This role is deemed as a Certified role under the PRA & UK Financial Conduct Authority - Individual Accountabilities Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Purpose of the role Deliver exceptional sales and business performance by acquiring, developing and maintaining highly proactive, long term client relationships. Protect our client reputation through sound risk decisions by managing client group within their risk profile and appropriate regulatory framework. Accountabilities Manage and grow client relationships and acquire new clients - identifying and managing solutions to meet a wide range of client needs. Establish a sound understanding of the strategy of the clients in their portfolio through regular proactive contact, responding to client / prospect queries and requests and identifying opportunities that will deliver long term commercial reward. Manage operational, reputational, financial crime and credit risk for the portfolio to avoid exposing our client to undue risk. Ensure all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal our Policies and Policy Standards Service/group relationships - referrals to group colleagues. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate our Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate our Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. JBRP1_UKTJ

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to : Chief Revenue Officer Location : WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp : Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Overview Every member of the CPM team contributes to the overall growth of our business. People are at the core of CPMs business proposition so as a key member of the CPM team this role is expected to make a significant contribution to the culture within CPM, via demonstrable initiatives to drive best practice and continuous improvement. A winning attitude combined with a digital mindset is essential for success in this role. The main focus of this role is to provide achievement and delivery against the Client’s Key Result Areas and targets for CPM by maximising orders / sales in & out in their assigned stores across all SKU's. The Territory Sales Developer role is a combination of sales, merchandising and activating. They are responsible for the availability of core range, share of space and activations within their Geographical region. The Primary Responsibilities for This Role Are: To increase business and maximise sales To undertake any other duties and responsibilities as instructed by your line manager Adhere to a defined retail call file and journey plan Deliver and execute the agreed objectives and targets as set out by your line manager To increase Distribution and Availability within store of core range and process appropriate orders electronically for all stores to prevent gaps To increase Distribution and Availability within store by implementing national and locally agreed planograms and promotions Record all data accurately and submit in a timely manner on a daily basis Sell in and build activations in line with company targets Merchandising off sales To understand and identify the needs of the customer Communicate effectively with store management and line managers Provide feedback at regular intervals through verbal communication with your manager/coach and through electronically generated spreadsheets Constantly strive to reach highest standards of performance Maintain CPM and Client standards at all times Attend a team conference call once a week and team meeting once a month/Qtr To generate new ideas and ways of working To consistently strive to reach highest standards of performance for customers To ensure at all times that you operate in an effective and efficient manner to complete all tasks • Full driving licence is essential • Previous sales or merchandising experience in the retail sector• A good understanding of the FMCG sector with knowledge of the convenience channel desirable PERSON SPECIFICATIONS Must have energy and enthusiasm Excellent Interpersonal Skills and time management skills Attention to detail & target driven Technology Aware and intermediate computer literacy skills (MS Word, Outlook, Power Bi) Competitive Basic Salary Competitive plus 10% bonus based on performance per quarter Company vehicle Phone Tablet

Consultiv Utilities in the United Kingdom seeks a Sales Performance Coach to train and guide our sales team from the Head Office in Hebburn. The role focuses on coaching to drive targets and enhance performance in a Business-to-Business energy environment. You will work with senior staff to identify coaching needs, maintain records, and apply proven coaching frameworks to improve results. A strong track record in energy sales coaching and excellent communication are essential. #J-18808-Ljbffr

A growing energy consultancy in Newcastle upon Tyne is looking for a Performance Development Manager. The ideal candidate will coach and develop the sales team while ensuring performance targets are met. You will be responsible for conducting training sessions, monitoring performance, and supporting recruitment efforts. This role offers a competitive salary of up to £30,000 plus a bonus structure and is situated in the city center, allowing easy access to transport amenities. #J-18808-Ljbffr

Newcastle United Women Academy is inviting applications for the U21’s Head Coach to lead the development of our next generation of elite female players in a high‑performance environment.

Supporting recruitment and succession planning across the women’s goalkeeping pathway. You will work within the Newcastle United Women’s (NUW) coaching and performance team, collaborating with the Head Coach, Director of Football, Academy staff, and multi-disciplinary teams to ensure a unified a

At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods, • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store, • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK #J-18808-Ljbffr

We are recruiting for a Senior/Principal Systems Engineer, to join our ECRS Mk2 project within the Typhoon sector. This is a technically challenging area of the business; addressing customer requirements for flexible, high performance systems capable of performing the role of primary sensor on some of the world’s most technically advanced combat aircraft. The team you will be joining is a diverse mix of Systems Engineers, Software Engineers, and Technical Specialists who bring together a wealth of experience and expertise to collaborate, innovate, and deliver cutting‑edge solutions. You will be part of the team undertaking the requirements management, detailed design and functional development of the Radar, primarily focussed on system and data management aspects as well as design for reliability, maintainability and testability (RMT). Work packages are defined around a traditional V-model Systems Engineering framework and implemented using an incremental, domain driven development process. Dependent on your ambitions and skills, we will discuss how the responsibilities below can be tailored for you. • Analyse Customer/Purchaser requirements and identify System functions to satisfy these requirements., • Own technical delivery of work packages and incremental design features in areas such as:, • Built-in-test and failure management, • Coordinated power‑up and shutdown sequencing of a complex, distributed system, • Operating state and power state management, • Data Management (recording, distribution, retrieval, and erasure), • Security features, • Contribute to System Architecture and allocation of functions to Line Replaceable Items (LRIs) utilising Cameo to perform Model Based Systems Engineering., • Author System, LRI, and LRI Subdomain requirements, and author tests to verify these requirements, • Identify and specify LRI and LRI Subdomain interfaces., • Lead cross‑disciplinary collaboration and coordination to ensure coherent system design across multiple subsystems and stakeholder groups, • Drive the allocation of system functionality to Hardware, Firmware, and Software disciplines, supporting implementation and integration activities., • Support integration & test of specified functionality and contribute to defect resolution., • Provide technical direction for the design, as well as promotion of good-practice and general guidance to the wider Systems team., • Take responsibility for project deliverables or large scale work packages., • Mentor, coach and potentially line‑manage other engineers within the team., • Understanding of full‑lifecycle Systems Engineering principles, • Experience in the design and capture of complex hardware, firmware and/or software interactions, • Ability to work independently and collaboratively to solve complex engineering challenges where design complexity and uncertainty is present, • Ability to work within an experienced multidisciplinary engineering team, • Experience in writing and managing technical requirements, • Experience, or a strong interest in, Model‑Based Systems Engineering (MBSE) including:, • Working in accordance with a defined architectural framework (preferably MagicGrid), • Use of the Systems Modelling Language (SysML), • Experience of defining and managing requirements, maintaining traceability through System and Subsystem design activities using IBM DOORS, • Awareness of RMT engineering principles such as (built-in-test, fault identification and isolation, failure handling/fault tolerance), • Experience in integration, test, and verification of complex engineering products, • A desire to evaluate and improve processes and tools, • Experience of working in an agile lifecycle, • Experience of working with configuration management tools, • Experience using the Atlassian tool sets (Confluence, Jira and Bitbucket), • Demonstrable experience within, and the ability to contribute to shape complex areas of system design, • Demonstrable experience taking responsibility for outcomes and contributing to technical decisions This role is subject to pre‑employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: gb/en/security-and-vetting • Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year., • Secure your Future: Benefit from our award‑winning pension scheme with up to 15% employer contribution., • Your Wellbeing Matters: Free access to mental health support, financial advice, and employee‑led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity)., • Rewarding Performance : All employees at management level and below are eligible for our bonus scheme., • Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning., • Refer a friend: Receive a financial reward through our referral programme., • Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more., • Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. #LI-RD1 GB - Edinburgh GB - Newcastle Employee-Permanent Hybrid #J-18808-Ljbffr

EY is hiring a Senior Consultant for PMO in Newcastle to drive governance, planning and reporting across complex change programmes. You will lead project teams, coach juniors and ensure delivery aligns with EY standards, while fostering collaboration across service delivery colleagues. The role offers opportunities to work in financial services domains, develop digital delivery capabilities, and contribute to a high-performance, inclusive team culture. #J-18808-Ljbffr

Belong Newcastle-under-Lyme (NUL) 12-Month Fixed-Term Contract Salary: £72,224 per annum. Lead a Village. Shape a Culture. Make a Difference. We are looking for an experienced, inspirational and values-driven General Manager to lead our thriving Newcastle-under-Lyme village on a 12-month maternity cover basis. This is a pivotal leadership role, responsible for creating a positive, safe and high-performing environment for residents, customers, families and colleagues. You will provide strategic direction across the village, ensuring excellent standards of care, strong operational performance and an exceptional customer experience, whilst championing Belong's values and culture every day. As General Manager, you will have overall responsibility for the leadership and performance of the village, working closely with operational, clinical, quality, finance, HR and support teams to ensure services are safe, compliant, financially sustainable and genuinely person-centred. This is an exciting opportunity for a confident and collaborative leader who can bring vision, energy and strong operational expertise to support both the immediate success and long-term development of the village. • Providing overall leadership and management of the Newcastle-under-Lyme village., • Developing, supporting and inspiring a high-performing management team., • Ensuring outstanding standards of care, hospitality, wellbeing and customer experience., • Creating and sustaining a positive, inclusive and values-led culture., • Leading operational performance across occupancy, budgets, staffing, quality and service delivery., • Working in partnership with the Registered Support Manager and Clinical Leadership Team to ensure safe, effective and person-centred care., • Building trusted relationships with residents, tenants, families, commissioners, regulators and community stakeholders., • Ensuring robust governance, safeguarding, risk management and regulatory compliance., • Driving colleague engagement, recruitment, retention and workforce development., • Championing Belong's innovative household model and ensuring it is consistently embedded in practice., • Supporting the ongoing mobilisation, growth and long-term success of the Newcastle-under-Lyme service., • Significant leadership and management experience within health, social care, housing, hospitality or a similarly regulated environment., • Strong people leadership skills with the ability to inspire, coach and develop teams., • Experience managing budgets, service performance and operational delivery., • A thorough understanding of governance, quality assurance and regulatory compliance., • Excellent relationship-building and stakeholder management skills., • A commitment to person-centred services and values-led leadership., • The confidence and resilience to lead through change whilst maintaining high standards of performance and care. At Belong, we do things differently. Our innovative village communities and household model place people, relationships and wellbeing at the heart of everything we do. This is an opportunity to lead a service that genuinely makes a difference to people's lives, while being part of an organisation committed to excellence, innovation and compassionate care. #J-18808-Ljbffr

Belong Newcastle-under-Lyme (NUL) 12-Month Fixed-Term Contract Salary: £72,224 per annum Lead a Village. Shape a Culture. Make a Difference. We are looking for an experienced, inspirational and values-driven General Manager to lead our thriving Newcastle-under-Lyme village on a 12-month maternity cover basis. This is a pivotal leadership role, responsible for creating a positive, safe and high-performing environment for residents, customers, families and colleagues. You will provide strategic direction across the village, ensuring excellent standards of care, strong operational performance and an exceptional customer experience, whilst championing Belong's values and culture every day. As General Manager, you will have overall responsibility for the leadership and performance of the village, working closely with operational, clinical, quality, finance, HR and support teams to ensure services are safe, compliant, financially sustainable and genuinely person-centred. This is an exciting opportunity for a confident and collaborative leader who can bring vision, energy and strong operational expertise to support both the immediate success and long-term development of the village. • Providing overall leadership and management of the Newcastle-under-Lyme village., • Developing, supporting and inspiring a high-performing management team., • Ensuring outstanding standards of care, hospitality, wellbeing and customer experience., • Creating and sustaining a positive, inclusive and values-led culture., • Leading operational performance across occupancy, budgets, staffing, quality and service delivery., • Working in partnership with the Registered Support Manager and Clinical Leadership Team to ensure safe, effective and person-centred care., • Building trusted relationships with residents, tenants, families, commissioners, regulators and community stakeholders., • Ensuring robust governance, safeguarding, risk management and regulatory compliance., • Driving colleague engagement, recruitment, retention and workforce development., • Championing Belong's innovative household model and ensuring it is consistently embedded in practice., • Supporting the ongoing mobilisation, growth and long-term success of the Newcastle-under-Lyme service. You'll be an experienced operational leader with a proven track record of managing complex services and leading high-performing teams. You will be passionate about delivering outstanding customer experiences and creating environments where people can thrive. You will bring: • Significant leadership and management experience within health, social care, housing, hospitality or a similarly regulated environment., • Strong people leadership skills with the ability to inspire, coach and develop teams., • Experience managing budgets, service performance and operational delivery., • A thorough understanding of governance, quality assurance and regulatory compliance., • Excellent relationship-building and stakeholder management skills., • A commitment to person-centred services and values-led leadership., • The confidence and resilience to lead through change whilst maintaining high standards of performance and care. At Belong, we do things differently. Our innovative village communities and household model place people, relationships and wellbeing at the heart of everything we do. This is an opportunity to lead a service that genuinely makes a difference to people's lives, while being part of an organisation committed to excellence, innovation and compassionate care. If you're an ambitious leader who shares our values and wants to make a lasting impact, we'd love to hear from you. #J-18808-Ljbffr

VP, Customer & Solutions About i Proov i Proov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and i SOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U. S. Department of Homeland Security, U. K. Home Office, Gov Tech Singapore, ING, and UBS, i Proov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at i Proov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to : Chief Revenue OfficerLocation : We Work HQ, Waterloo, London - Hybrid (At least once per week)Comp : Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK i Proov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: Built a high-performing Customer Success organisation with clear operating rhythms. Improved customer adoption and health metrics. Increased Gross and Net Revenue Retention. Established a scalable Solutions Engineering function with consistent global standards. Improved technical win rates and proof of concept success. Created stronger alignment across Sales, Product, Customer Success and Engineering. Developed future leaders within both organisations. What we would like to see from you Customer Success Build and lead a high-performing Customer Success organisation. Define the customer lifecycle from onboarding through renewal. Drive customer adoption, value realisation and long-term success. Develop customer health scoring and success planning. Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR). Build executive sponsorship programmes with strategic customers. Develop customer advocacy, references and case studies. Solutions Engineering Lead and develop the global Solutions Engineering function. Establish consistent pre-sales processes, standards and best practices. Coach and develop technical leaders and individual contributors. Improve demo quality, proof of concept execution and technical win rates. Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations Build a scalable operating model across Customer Success and Solutions Engineering. Define KPIs, reporting and operational dashboards. Partner closely with Product to ensure customer feedback influences roadmap decisions. Collaborate with Sales leadership to improve handovers and customer experience. Build career paths, coaching frameworks and succession plans across both teams. Experience 10+ years in enterprise Saa S. Experience leading Customer Success organisations. Experience managing or partnering closely with Solutions Engineering teams. Proven track record of improving customer retention and expansion. Experience building teams, processes and operating models. Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service) Growth Shares allocated after passing probation (6 months of service) Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme Nursery Sacrifice Scheme Work Overseas Perk - Work globally for up to 2 weeks Life Assurance Smart Health - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist Award winning L&D platform with personal allocated training budgets Enhanced paid family leave Pension - 5% employee, 3% employer Flexible hybrid working environment Free Barista Coffee/Tea, biscuits with fruit in the We Work office Free access to We Work discounts and free online well-being sessions Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: Private Health cover including Dental, Optical, and Audiology 50% off monthly gym memberships Apple watches significantly discounted based member vitality status Half price trainers with Runners Need Weekly rewards – Free coffee with Café Nero Monthly rewards – Free Cinema ticket Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status Amazon prime free months based on activity Up to 25% cashback at Waitrose when buying healthy foods 75% off stays at Champneys Health Spas Allen Carr’s £299 no smoking programme for free Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace Discounts on Weight Watchers 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At i Proov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@

We're currently recruiting for a Regional Team Lead for our fast-paced, innovative, Operations and Maintenance division. As Regional Team Lead, you will be responsible for delivering world-class service to Nomad’s customers by ensuring the stability, reliability, and continued success of Nomad’s flagship networking solutions. You will lead a regional team of Service Desk Engineers, guiding them in the timely, accurate, and customer-focused resolution of incidents and service requests. Using KPIs and SLAs as core performance measures, you will drive operational excellence across your region, embedding ITIL best practices to strengthen Incident, Change, and Problem Management processes. You will take full ownership of RCA administration and the ongoing reduction of major incidents—both within your region and collaboratively across the wider Service Desk. Your responsibilities include producing high-quality customer service management reporting, coordinating and holding CAB meetings, and performing regular quality checks to maintain high operational standards. You will coach, mentor, and develop your team, driving individual and collective performance to create a high-performing culture. You will maintain ownership of problems in your region, ensuring proactive management, effective cross-functional collaboration, and continuous improvement initiatives that enhance service stability and customer satisfaction. Through strong communication, stakeholder engagement, and interdepartmental cooperation, you will reinforce Nomad’s reputation for delivering exceptional customer service. Nomad Digital is the world's leading provider of passenger and fleet connectivity solutions to the railway industry. Founded in 2002, and headquartered in the UK, currently serving more than 80+ global customers - in more than 40 countries - Nomad designs, builds, deploys and manages passenger Wi‑Fi and on-board passenger infotainment systems. Nomad also provides remote online condition-based monitoring and maintenance solutions for optimising fleet management, operational performance and improving fuel economy. When you join Nomad Digital, you will join a forward thinking, fast-growing, fun environment with access to some of the very latest technology in its field. You will work with experts who innovate collaboratively, creating an environment of team work and trustworthiness. • Ensure successful service delivery in line with contractual obligations and defined KPIs/SLAs., • Oversee ITIL-aligned Change, Problem, and Incident Management processes, ensuring full adherence to Nomad’s standards across your region., • Provide both performance management and pastoral support for your assigned Service Desk team., • Conduct regular service reviews with assigned customers, ensuring clear communication and continuous improvement., • Manage major incidents, problems, and service requests for your allocated customer base., • Hold regular 1:1 meetings with team members to support development, wellbeing, and performance., • Manage the team rota to maintain required service coverage and meet operational demands., • Participate in internal and external quality audits to ensure compliance and drive service excellence., • ITIL v4 Foundation or higher., • Proficiency in standard MS Office Suite (Word, Excel, PowerPoint, SharePoint)., • Knowledge of ITSM tooling (E.G. ServiceNow, JIRA)., • Understanding of Data Visualisation Tools (E.G. PowerBi, Tableau)., • Travel Required: Minimal, • Ability to organise, multi-task and switch between tasks to prioritise workload and meet deadlines, • Adept at analysing data with the purpose of generating accurate and meaningful reports, • Proactive individual with a passion to deliver a high-quality customer service, • Keen to learn new technical skills where necessary, • Attention to detail, • Ability to build and manage strong working relationships, • An understanding of modern networking, • Previous leadership experience in a service desk or technical customer service role., • Excellent communication skills, specifically dealing with stakeholders at all levels both internally and, • Excellent documentation skills with experience of creating support documentation for users with a full audit trail, • Experience of working within an ITIL Environment, • Health Care Cash Plan., • Life Cover & Critical Illness Cover., • Contributory Pension Scheme via Aviva., • Generous Annual Leave with enhanced leave based on tenure., • Employee Referral Scheme / Employee Recognition Scheme., • Company Sick Plan., • Hybrid Working Model - The role will consist of a mix of working from home and being in our Newcastle Head Office. Nomad Digital is committed to being an inclusive and diverse employer, as well as providing equal opportunities in employment and freedom from unlawful discrimination on the grounds of age, race, ethnic or national origin, sex, pregnancy and maternity, marital or civil partnership status, sexual orientation, gender reassignment, disability, religion or beliefs. We encourage and welcome all job applicants, especially those from diverse backgrounds and ensure everyone is treated equally and without discrimination. Where possible we are happy to consider flexible working arrangements or appropriate reasonable adjustments on request. To discuss further, please email . #J-18808-Ljbffr

Job Category: Sales Performance Coach Job Type: Full Time Job Location: Head Office Hebburn Salary: Up to £40000 Working Hours: Monday to Thursday 8.30 to 5pm Friday 9 to 3pm Holidays: 31 including Bank Holidays + Birthday Additional Day Additional: Career Progression Consultiv Gold Card Digital Perks Diversity and Inclusion Free Parking on Site Ongoing Training and Support Refer a Friend Scheme Additional company incentives Tusker Car salary sacrifice scheme Private Medical dental and Vision insurance This opportunity for a Sales Performance Coach will support and coach our new and existing sales colleagues to success. This role will be suited to someone with a wealth of knowledge in the Business-to-Business Energy environment, with a proven track record in Coaching and Developing others. • Working closely with senior members to identify which individuals require additional support and coaching., • To maintain up to date coaching records., • To assist the individuals to ensure that targets are exceeded each month using a coaching framework., • Act as a consultant and role model to salespeople and provide helpful advice on coping with job-related challenges., • Evaluate employees’ performance and implementation of coaching after each session., • Providing feedback to Key Stake Holders and Head of Leaning & Development, reporting on coaching findings and call score changes., • Driving commercial performance as a result of coaching delivered., • Analysing data to plan and optimise performance with individuals assigned., • Building fantastic colleague & KSH relationships., • Plan and demonstrate various coaching solutions via needs analysis based on individuals., • Deliver sessions from our suit of materials when required., • Liaising with assigned salespeople to increase their sales performance using proven coaching models., • Track group and individuals’ performance based on agreed actions, ensuring these are in line with coaching framework., • Proven track-record in delivering results in a high-energy sales coaching environment., • Pro-active and self-motivated attitude with the ability to work and deliver under pressure., • Organised with the ability to manage own workload daily., • Outgoing personality, with strong organisational skills and a tenacious nature., • Excellent communication skills, both written and verbal., • Able to motivate, inspire and develop others., • Excellent rapport building skills., • In depth knowledge and experience in energy industry, with experience in cold calling, business-to-business sales., • Strong achievement drive, self-motivation, and relationship management capability., • Has previous experience in a similar role within energy – Essential., • Has a passion for inspiring others for success, • Has excellent communication skills, both written and verbal, • Is good at building rapport with Colleagues, • Experience in sales coaching role or delivering 1-2-1 coaching with results., • Basic salary and competitive commission structure, • Career Progression, • 31 Day Holiday Entitlement Inc Bank Hols, • Regular incentives, • Health, Dental and Vision insurance, • Birthday Holiday Day off, • Refer a friend, • Pension scheme, • Vitality – Health Vision and dental insurance, • Tusker Car salary sacrifice scheme, • December off Paid Christmas Off incentive, • Enhanced Maternity & Paternity #J-18808-Ljbffr

We’re working with a growing technology-led organisation who are looking for an experienced Technical Support Lead to take ownership of its client support and onboarding function. This is a hands-on leadership position, combining team management with direct involvement in client onboarding, technical support, issue resolution and continuous service improvement. You’ll lead a small team while remaining close to day-to-day operations and clients, helping to build a scalable, efficient and consistently high-quality support function. Please note this is a hybrid role in Newcastle Upon Tyne. • Act as an escalation point for complex client support issues and incidents., • Work directly with clients to investigate and resolve technical queries., • Support the wider team during periods of high demand., • Develop a strong understanding of client workflows, systems and support processes., • Ensure clients receive a consistently high standard of service., • Take an active role in onboarding new and key clients., • Deliver onboarding sessions and user training where required., • Ensure onboarding processes are efficient, practical and consistently followed., • Identify opportunities to improve the overall onboarding experience., • Lead, coach and support a small client services/support team., • Manage workloads and ensure resources are allocated effectively., • Set clear expectations around performance, service standards and accountability., • Support individual development through regular feedback, coaching and development plans., • Promote knowledge sharing and continuous improvement across the team., • Act as a senior point of contact for key clients when required., • Gather client feedback and identify recurring issues or opportunities for improvement., • Work collaboratively with internal teams to ensure client feedback contributes to future improvements., • Support client communications and service updates., • Define and maintain KPIs across support and onboarding., • Produce regular reporting and management information. #J-18808-Ljbffr

Cloud and Platform Engineer-Consultant-AI and Digital FactoryLondon, Bristol, Manchester, Newcastle Bank HouseApply for this job Permanent Experienced Professionals Strategy & Transformation ID 527786-en\_GB## ROLE DETAILSSBU - InventCU - Business TechnologyGlobal Grade - B##At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.## YOUR ROLEOur Cloud, Platform & Reliability Engineering Consultants sit within AI & Digital Factory, part of the Business Technology practice in Capgemini Invent, which leads digital transformation projects across Capgemini. We are a dynamic community that values innovation, professional development, and the ability to make a real difference for our clients.As one of our engineers, you’ll work across one or more of the following disciplines: cloud engineering, platform engineering, infrastructure engineering, DevOps, and Site Reliability Engineering (SRE). As an engineer in our Cloud Team, you will design, innovate, optimize, build, and run the infrastructure and platforms our clients depend on. Depending on your specialism, this could mean designing and provisioning cloud infrastructure, building internal developer platforms and self-service tooling, running CI/CD automation, defining and monitoring SLOs and leading incident response, or engineering resilient infrastructure at scale.You will be using variety of technologies such as Docker, Terraform, Kubernetes and have exposure to public cloud providers such as AWS, Azure or GCP.##You don’t need deep expertise across every one of these areas. We’re looking for strong specialists in at least one, with the curiosity and breadth to collaborate with colleagues across the others.As part of your role, you will:• Work with architects and cross-discipline teams to design and implement CI/CD automation, infrastructure-as-code, and platform tooling suited to the team’s needs• Be responsible for infrastructure and platform provisioning, configuration, build, deployment, and monitoring using Infrastructe-as-Code• Define and implement what good observability practices look like for clients, track reliability metrics (SLIs/SLOs/error budgets) and participate in incident response where relevant to your specialism• Build and maintain internal developer platforms, golden paths, or self-service tooling that improve developer experience• Work with clients and internal teams to shape new engineering opportunities and grow a strong DevOps/SRE/platform culture• Provide operational support: monitoring, alerting, troubleshooting, and production issue resolution• Conduct systems tests for security, performance, resilience, and availability• Share your knowledge, coach and mentor colleagues, and grow your own skills by experimenting across adjacent disciplinesAs part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:Business Development-Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.Internal contribution-Internal projects, campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.Learning & development-Training to support your career development and the skills demand within the company, certifications etc.## YOUR PROFILETo be considered for this position you must hold active SC (Security Check) Clearance, or be eligible to gain this level of clearance. You will also have:##You’ll bring deep, hands-on experience in one or more of the areas below — plus enough breadth to work confidently alongside colleagues in the others. You don’t need to tick every box.Cloud & Infrastructure Engineering• Experience with cloud platforms: AWS, Azure, GCP, OCI• Infrastructure as Code: Terraform, CloudFormation, Bicep, Pulumi• Configuration management: Ansible, Puppet, Chef, Packer• Networking, virtualisation, and compute provisioningPlatform Engineering• Building or operating internal developer platforms (e.g. Backstage, Port, Cortex, OpsLevel)• Kubernetes, Docker, and container orchestration• Designing golden paths and self-service tooling for engineering teamsDevOps & CI/CD• Designing, implementing, and maintaining CI/CD pipelines: GitHub Actions, GitLab CI, Jenkins, etc.• Version control: Git, GitHub, GitLab• Working in agile team environmentsSite Reliability Engineering• Defining and operating against SLIs/SLOs/error budgets• Incident response, on-call practices, and post-incident review• Observability and monitoring: Grafana, Dynatrace, CloudWatch, Prometheus, Datadog, OpenTelemetryGeneral• Scripting (bash/shell)• Testing tooling: Selenium, Cucumber, etc.• Ability to flexibly support a variety of technologies (Java Spring Boot, NodeJS, SQL/NoSQL) and cloud components• Ability to converse with internal and external stakeholders at the appropriate level## WHAT YOU'LL LOVE ABOUT WORKING HERE?We are delighted to have received the “Glassdoor Best Places to work in the UK’ accolade for 4 consecutive years. To see what it’s like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You’ll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client’s outcomes.* Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it’s a chance to connect face-to-face with the wider team over a few drinks in the city. Team away days are always a chance to connect with the team, have fun and learn something new. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it’s a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.## NEED TO KNOWAt Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.## We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role.Please opt in during the application process.## CSRWe’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.##Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.## ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. #J-18808-Ljbffr

Estée Lauder Companies in Newcastle upon Tyne is seeking an inspirational Assistant Counter Manager to support the Store Manager in leading and developing the sales team, driving customer service excellence and delivering operational targets. You will coach Sales Associates, manage day-to-day counter operations, and work flexible retail hours including weekends and events to maximise store performance. This role offers a path to progression within a leading prestige beauty house. #J-18808-Ljbffr

Runware’s infrastructure is the foundation that enables our teams to deliver AI to the world. As Dev Ops Team Lead, you’ll turn complex, hardware-driven systems into streamlined, developer-friendly platforms. You’ll define how we automate deployments, orchestrate GPUs at scale, and observe workloads in real time. You’ll build systems that detect and recover from issues before users notice, and work closely with engineering and product teams to make shipping faster, safer, and more predictable. You’ll shape the foundation that lets teams move fast with confidence, building infrastructure that is dependable, observable, and designed to scale. Is this role a fit for you? You thrive at the intersection of infrastructure and innovation. You enjoy unravelling complex systems, tuning performance, and engineering reliability into everything you build. You lead through clarity and example, not process, and elevate the teams around you by simplifying the hard things. You take pride in building systems that are resilient by design and empowering the engineers who depend on them. You understand that reliability is never accidental; it is built through intent, consistency, and a culture that values doing things right. What this role will entail Providing technical and people leadership to a small Dev Ops team Lead the design and operation of Runware’s infrastructure and orchestration systems Build automation and tooling to streamline model deployments, scaling, and hardware utilisation across distributed nodes Drive observability, alerting, and reliability practices to detect and resolve issues quickly and proactively Collaborate with engineers to optimise throughput, latency, and platform performance at every layer of the stack Develop and maintain infrastructure as code and deployment automation to ensure consistency and reproducibility across environments Establish and continuously evolve incident management, post-mortems, and reliability reviews as core engineering practices Mentor and coach engineers to think operationally, designing systems that fail gracefully and scale predictably Champion forward-looking improvements to our orchestration layer, hardware management, and overall infrastructure efficiency Have experience operating production systems on bare metal or hybrid environments such as HPC or GPU clusters, optimised for performance and low latency Are comfortable writing automation and systems tooling in Python, Go, or similar languages Understand container runtimes like Docker and containerd, and have built or worked with orchestration systems beyond Kubernetes Are fluent in observability and debugging practices across distributed systems, using logs, metrics, traces, and profiling to drive insight and reliability Care deeply about reliability, efficiency, and engineering quality, and know how to embed those values into team culture and everyday practice Thrive in fast-moving, evolving environments where impact is measured by how much better systems and teams perform over time We’re a remote-first collective, meeting in person twice a year to plan, brainstorm, celebrate wins, and enjoy some face-to-face time. We have core hours for cooperative working and calls, but outside of that your calendar is yours. Work the hours that let you perform at your peak while also building a healthy life. Our release cycles are fast and intense, but they’re followed by real downtime. After big pushes we expect the team to unplug, recharge, and come back ready & stronger than ever for the next leap. Generous paid time off – vacation, sick days, public holidays Meaningful stock options – share in the upside you create Remote-first setup – work from home anywhere we can employ you Flexible hours – own your schedule outside core collaboration blocks Family leave – paid maternity, paternity, and caregiver time Company retreats – twice-yearly gatherings in inspiring locations Please note: We are unable to offer visa sponsorship in the UK at this time. Candidates must have existing right to work in the UK.

Serving our customers, communities, and planet a little better every day. Salary – From £33,040 + annual bonus & benefits Work Level – 1 Location – Newcastle Shift Pattern – Training will be office-based, Monday to Friday, 9am to 5pm. Following successful completion of training and once competent in role, a hybrid working arrangement can be agreed locally. The role operates on a rotational shift pattern, including 1 weekend in 7, during opening hours of Monday to Friday, 8am to 8pm, and Saturday and Sunday, 9am to 5pm. Office Attendance – Our hybrid working model gives you the best of both worlds - flexibility to work from home and valuable face-to-face time with colleagues. This role typically requires 2 days per week onsite. Closing Date – Applications close on 25 September 2026 at 5pm At Tesco Insurance, our Claims team supports customers through some of life's most challenging moments. As a Team Leader, you'll play a key role in ensuring customers receive fair, timely and high-quality claims outcomes while leading and developing a team of Claims Handlers to deliver exceptional service. We're looking for a Claims Team Leader to join our Claims Customer Service team. You'll be responsible for creating a high-performing team culture, ensuring technical excellence, regulatory compliance and operational performance across the claims journey. Working with a wide range of stakeholders, you'll help drive continuous improvement while supporting both customer and business outcomes. • Leading, coaching and developing a high-performing claims team to deliver excellent customer outcomes while achieving operational and performance objectives., • Ensuring claims are managed accurately and fairly in line with policy cover, legal liability, industry regulations and internal standards., • Supporting colleague performance through regular coaching, feedback, development planning and people management activities., • Managing complex customer queries and escalated complaints, identifying fair resolutions that meet both customer and business needs., • Monitoring quality, risk and performance measures, identifying trends and improvement opportunities to enhance customer experience and operational effectiveness., • Working collaboratively with colleagues across Claims, Underwriting, Fraud, Product and other key business areas to drive continuous improvement and deliver business objectives., • Experience leading and developing teams within Claims, Insurance or a regulated Financial Services environment, with a proven ability to coach, motivate and manage performance, including recruitment, talent management, absence management and employee relations matters., • Strong knowledge of insurance principles and claims handling, including indemnity, subrogation, liability assessment and customer outcomes, with the ability to ensure claims are managed in line with policy cover, legal liability, FCA requirements, ABI guidelines and business standards., • Excellent communication, influencing and stakeholder management skills, with the ability to manage complex customer situations, resolve escalated complaints, collaborate across multiple business areas and make sound, balanced decisions in a fast-paced environment., • A results-focused approach with strong organisational skills, the ability to manage operational performance and identify opportunities for continuous improvement, alongside experience using multiple systems and Microsoft Office applications including Excel, PowerPoint and Word. We welcome applications from everyone. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d still love to hear from you. • A generous pension, with up to 7.5% employer contribution, depending on what you put in., • Private Medical Insurance (WL2+) and virtual GP Service for you and your family, • Performance related annual bonus., • 7.2 weeks holiday, with the opportunity to buy more., • Colleague Clubcard discount (10-15% + second card to share with someone else)., • Enhanced parental leave., • Opportunities to Save and Buy as you earn., • A place to get on - take advantage of our ongoing learning opportunities to help you achieve the job and career you want. As a Disability Confident Employer (Level 2), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation. Interviews are expected to be held from w/c 21/09/2026. Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. So, if you want a career where you can do good and feel good, you've found it. Let's make everyday a little better. Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference. We began life in 1997 and now help more than 2 million customers protect what matters to them. We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week. Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers. #J-18808-Ljbffr

You’ll be right there on the floor, leading the team, keeping things running smooth, and making sure every guest leaves happy. It’s about setting the pace, lifting the vibe, and getting stuck in to make every shift count. What will you spend your time doing? • Lead from the front. You’ll get stuck in with the team, setting the pace and driving the restaurant to hit targets and smash expectations., • Build your crew up. You’ll coach, support, and celebrate your team-making sure everyone grows, learns, and brings their best to every shift., • Keep it running smooth. From stock checks to shift plans, you’ll help keep things ticking behind the scenes so the front runs like clockwork., • A natural leader. You’ve got experience managing teams‑and you know how to bring out the best in people when it counts., • People person, through and through. You create a buzz, lift others up, and know how to keep the crew happy and focused., • Cool under pressure. Things can move fast‑you stay calm, think sharp, and make smart calls when it matters. We don’t hire staff – we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time – since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day – building our own community, as we serve our original recipe chicken to the ones we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. We offer benefits that make your life that little bit easier, because we know the juggle is real. • Take the first step toward a rewarding leadership career., • Free food and drink on shift, • 25% staff discount Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements – just let us know. We’ll be there to help you be the real you. #J-18808-Ljbffr

About us : We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Newcastle Volkswagen Van Centre Contract Type: Permanent Salary: Up to £55,000 depending on experience (basic plus bonus) Hours: 44 Hours - Mon to Fri 8.30am to 6.00pm, Sat 9.00am to 1.00pm (rota basis) A rare and exciting opportunity has become available at Newcastle VW Van Centre as a Sales Manager. Have you got what it takes to lead an established department in an electrifying franchise? If so, we would love to hear from you! The successful candidate will receive an industry leading remuneration package with access to in-house training. As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will reporting into the General Manager. This is an opportunity not to be missed! You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers and photography team so that you can deliver marketing standards. • Managing the full sales process, from web inquiry to phone & showroom, • Managing staff performance from structured 121’s to training & development, • Implementing department targets and brand KPI’s, • Responsible for buying in vehicles. As well as up to date stock pricing, • Ensuring full FCA compliance within the Sales Department, • Manage and own our Customer Satisfaction You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member. Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential. • Competitive salaries with structured pay scales and progression as you grow within the business, • Generous annual leave that increases with your length of service, • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave, • Access to Techscheme for discounted technology purchases with flexible payments, • Eyecare vouchers to help cover vision care needs, • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing, • Dental insurance for everyday dental care and unexpected treatments, • Optional critical illness cover for peace of mind during life’s most challenging moments, • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app, • Free will writing services to help plan for the future, • Flexible life assurance options and partner life assurance for added protection, • Discounted gym memberships to support an active lifestyle, • Travel insurance to help you explore with confidence, • Access to home and technology vouchers, • bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out.Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. #J-18808-Ljbffr

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com Turner & Townsend is seeking a Head of Major Bids to lead the development and delivery of high-value, high-complexity bids across our Energy & Natural Resources practice, with a proventrack recordof winning major bids. Working closely with the UK Head of Major Bids; bid leadership team and client account leads, this role is critical to driving our continued success.The role will oversee the development of multimillionpoundbid responses and ensureand ensurehigh qualitysubmissions. This is a senior, business-critical role responsible for driving win rates on strategic pursuits — spanning nuclear, transmission and conventional and low carbon energies. • Lead end-to-end bid management for major Energy & Natural Resources pursuits, from opportunity qualification through to submission and client presentation, • Own the bid strategy and win themes for each pursuit, working closely with UK Head of Major Bids; and client account leads, • Manage bid governance, timelines, and quality assurance, ensuring compliance with client requirements and internal standards, • Coach and direct multidisciplinary bid teams (technical authors, commercial, HR, marketing) to produce compelling, client-centric submissions, • Drive continuous improvement of bid content, templates, and case study libraries specific to the Energy & Natural Resources sector, • Lead post-bid debriefs and win/loss analysis, feeding insight back into sector strategy, • Support pricing and commercial strategy discussions in partnership with commercial leads, • Represent T&T in client-facing presentations, workshops, and final-stage pitches, • Build and maintain a pipeline view of upcoming opportunities in partnership with business development, • The opportunity to shape T&T's growth story in one of the most dynamic sectors in the market, • A collaborative, high-performing bid and sector leadership community, • Competitive salary, benefits, and career development pathways within a global professional services firm, • Proven track record leading and securing major bids/proposals within energy, natural resources, infrastructure, or a related professional services/consultancy environment, • Strong understanding of the E&NR sector landscape — and the client procurement processes typical to it, • Excellent stakeholder management skills, with credibility operating at Senior level, • Proven analytical,organisationaland problem-solvingabilities, supported by a strong trackrecord solvingabilities, supported by a strongtrack recordof delivery, • Outstanding written and verbal communication skills; able to translate technical capability into persuasive client narrative, • Experience managing bid budgets, timelines, and cross-functional teams under pressure, • APMP qualification (or working towards) desirable, • Comfortable operating in a matrixed, fast-paced consultancy environment, • Exceptionalorganisationalskills with the ability toprioritise, manage multiple deadlines, and maintainhigh qualityoutputs., • Confident communicator with the ability to build credible, collaborative relationships across senior stakeholders and bid teams., • Effective stakeholder management skills. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. #LI-MW Please find out more about us at www.turnerandtownsend.com/ SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. #J-18808-Ljbffr

We are looking for a results-driven Commercial Manager to lead our UK Commercial team. You will be responsible for delivering profitable growth, developing high-performing teams, strengthening customer partnerships and implementing commercial strategy to achieve strong business results. The role has full responsibility for commercial strategy execution, P&L performance and the leadership of sales and customer service teams. Working closely with EMEA commercial leadership and key functional stakeholders, the Commercial Manager will drive business performance, strengthen customer relationships and ensure the successful delivery of company objectives whilst fostering a high-performance culture. • Develop and execute the commercial strategy for the UK, ensuring alignment with regional and EMEA objectives while delivering sustainable revenue growth and profitability., • Drive sales effectiveness through performance management, KPI governance, talent development and the implementation of best-in-class commercial practices., • Partner with Marketing to develop and implement market growth initiatives, customer acquisition strategies and campaigns that support revenue and market share objectives., • Hold overall accountability for commercial performance, including sales revenue, gross margin, profitability, forecasting, budgeting and achievement of agreed business targets., • Lead, coach and develop high-performing Sales and Customer Service teams, fostering a culture of accountability, continuous improvement and customer focus., • Collaborate with Finance, Operations, Supply Chain, HR and other business functions to ensure effective execution of commercial priorities and delivery of business objectives., • Analyse market trends, customer insights, competitor activity and business performance data to identify opportunities, mitigate risks and inform strategic decision making in line with central business, SBU and functional policy guidance., • Lead commercial transformation and continuous improvement initiatives, driving process standardisation, operational efficiency and organisational effectiveness., • Ensure compliance with all company policies, governance requirements and legal, financial, health & safety and regulatory standards across the commercial organisation., • Act as the commercial lead for the UK business, representing the region within the wider EMEA commercial organisation and contributing to broader strategic initiatives and business planning activities., • Ensure performance management, succession planning and employee development processes are in place. Provide consistent and fair opportunities for training and development across the commercial team., • Significant experience in a commercial, sales leadership, business management or general management role within a B2B environment., • Proven track record of developing and executing commercial strategies that deliver sustainable revenue growth, margin improvement and profitable business expansion., • Demonstrable P&L ownership with responsibility for revenue, profitability, forecasting and budget management., • Degree qualified in Business, Commercial Management, Engineering, Economics or a related discipline, or equivalent commercial leadership experience., • Strong commercial and financial acumen with the ability to analyse market, customer and business performance data to drive strategic decision-making., • Proven experience leading and developing commercial teams through coaching, performance management and talent development., • Able to lead through organisational change and create a culture of accountability, engagement and continuous improvement., • Strong ability to influence, collaborate and build effective relationships across matrix organisations, including senior stakeholders, key customers and cross-functional teams., • Experience driving process improvements, standardisation and efficiency initiatives across commercial functions., • Excellent communication, negotiation and presentation skills, with the ability to manage multiple priorities in a fast-paced environment., • Strong working knowledge of CRM systems, Microsoft Excel and business intelligence tools., • Experience within industrial manufacturing or industrial components sectors (Desirable), • Experience leading commercial transformation initiatives. (Desirable), • Discretionary Annual Bonus, • Private Family Medical Insurance, • Up to 5% matched pension contribution, • 4x annual salary life assurance, • 25 days annual leave plus bank holidays, • Extra paid day off for your birthday, • Paid day off for volunteering, • Employee discounts through MyDiscounts platform, • Salary Sacrifice Car Scheme, • Holiday Purchase Scheme, • Cycle to work scheme, • Employee Assistance Programme #J-18808-Ljbffr

Looking for a company that stands out among the rest, with a real purpose to make tomorrow’s journeys simpler, safer and smarter? We’re AND-E – one of the fastest-growing insurance companies you’ve probably never heard of. And we’re proud of our warm and inclusive culture. We’re building a diverse community, with a unique blend of strengths, to take our business to the next level Join our business now as a Bodily Injury Team Manager where you can find and develop your own purpose, helping us to make sure that when life happens, we’re first there to help get people moving again. You’ll be pivotal in driving performance, developing team capability, and delivery continuous improvement across third party liability, damage, hire and injury claims, while actively contributing to the wider claims vision and operational goals. Fancy a closer look and an opportunity to be part of a #connectedcommunity like no other? AND-YOU, AND-ME, AND-US, AND-E • Lead and develop a high-performing third-party claims team, ensuring resource is effectively aligned to meet service levels and technical demands., • Deliver against the company’s Claims Strategy and Vision through team contribution, process optimisation, and operational excellence., • Monitor and manage technical performance, ensuring timely, fair, and accurate claim decisions aligned with FCA regulations, legal regulatory change and internal standards., • Conduct regular quality audits and 1-2-1s, providing targeted feedback, coaching, and identifying training needs to grow technical capability., • Approve claims payments within authority, ensuring accuracy, appropriate reserves, and strong file documentation., • Analyse MI and performance data to identify trends, improve efficiency, and anticipate third-party behaviours and litigation risks., • Handle escalated complaints in line with regulatory and company standards, carrying out root cause analysis to drive service improvements., • Support continuous improvement initiatives by reviewing and refining third-party claims processes, focusing on liability, indemnity, and fraud risk controls., • Build strong working relationships with key stakeholders including panel solicitors, credit hire providers, and supply chain partners., • Champion a culture of customer-centricity, integrity, and compliance across the claims team., • Lead targeted initiatives to address performance opportunities, monitor value delivery, and present impact back to stakeholders., • Ability to translate operational insight into actionable improvements and clearly communicate team impact through data-led presentations. Including any key levels of qualification for the role and/or time served experience. • Minimum 5 years of experience in motor claims, with a strong emphasis on third-party claims handling., • At least 2 years in a supervisory or team leadership role within an insurance claims environment., • Demonstrable experience managing complex, litigated, or high-value third-party motor claims (knowledge of TPPD, credit hire, bodily injury)., • Proven ability to lead, coach, and develop technical claims teams, including setting performance targets and overseeing quality standards., • Experience working in a regulated environment, and supporting customer outcome delivery., • Evidence of continued professional development relevant to insurance and claims handling., • Chartered Insurance Institute (CII) Certificate or Diploma in Insurance (or actively working towards). We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else – so here’s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported — including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues’ health, wealth, and lifestyle. We offer: • Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday*, • 7.5% Discretionary Annual Bonus*, • Healix Private Medical Insurance Options*, • 3 x Annual Salary Life Assurance*, • A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons* for you and your family., • Additional perks such as a pension advisory service, family-friendly policies, season ticket loan, cycle scheme, and financial flexibility through Wagestream*., • Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy—it’s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. If you require any adjustments to support you during our recruitment process, please let us know. We’re committed to making the process accessible and are happy to help. #J-18808-Ljbffr

At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we’re redefining the future of prestige beauty as we continue our bold expansion across the UK. If you’re ready to bring passion, energy, and a love for immersive retail experiences to one of the world’s most dynamic beauty markets, this is your moment to shape what comes next. As an Area Manager at SEPHORA, you will lead a portfolio of stores, partnering with store leaders to drive exceptional performance across people, client experience, commercial results, and operational excellence across the Norh East, Scotland and Ireland. This is a high-impact leadership role where you'll use your ability to inspire, coach, and influence to build high-performing teams and strong store cultures. You'll play a key role in shaping the future of the business by developing talent, elevating client experiences, identifying growth opportunities, and ensuring consistent execution of SEPHORA's standards and strategy across your region. As a visible and influential leader, you'll work closely with stores and cross-functional partners to deliver results, support expansion, and create an environment where people, clients, and the business can thrive. In this role, you will act as the driving force behind the performance, culture, and growth of your region. By combining strategic thinking with hands‑on leadership, you'll ensure every store consistently delivers Lead, coach, and develop Store Directors and leadership teams, creating high‑performing, engaged, and inclusive store cultures. • Build strong succession pipelines by recruiting, developing, and retaining exceptional leadership talent., • Drive employee engagement and performance through effective coaching, feedback, and development planning., • Partner with Store Leadership to deliver and exceed sales, productivity, and KPI targets across the region., • Translate commercial strategies into action, ensuring excellent execution of campaigns, launches, and business initiatives., • Analyse market trends, customer insights, and competitor activity to identify opportunities and drive regional performance., • Champion SEPHORA's client-first approach, ensuring stores consistently deliver exceptional experiences and service standards., • Drive adoption and performance of loyalty programmes, services, and client engagement initiatives throughout the region., • Lead adherence to operational standards, policies, procedures, and compliance requirements across all stores., • Monitor inventory, cash handling, shrinkage, merchandising, and store standards to ensure operational excellence., • Conduct regular store visits, audits, and performance reviews to identify opportunities and drive continuous improvement., • Support new store openings, relocations, and growth initiatives, ensuring successful execution and team readiness., • Partner with cross-functional stakeholders to deliver regional priorities and strategic business projects. We're looking for an inspirational retail leader with a proven track record of delivering results through people and significant multi-site experience with responsibility for people, commercial performance, and operations. • A strong track record of leading, coaching, and developing high‑performing leadership teams., • Proven ability to drive sales growth, productivity, and operational excellence across multiple locations., • Strong commercial acumen, with the ability to interpret performance data and translate insight into action., • Exceptional leadership and influencing skills, with experience building strong cultures and engaging diverse teams., • Passion for delivering outstanding client experiences and creating customer‑focused environments., • Experience leading change, managing competing priorities, and operating effectively in a fast‑paced environment., • Strong understanding of retail operations, compliance, stock management, and loss prevention principles., • Excellent communication and stakeholder management skills, with the ability to build relationships at all levels., • A growth mindset, resilience, and a passion for developing future leaders., • Flexibility to travel regularly across your region and support business needs as required. When you join SEPHORA, you’re joining a team that we truly value - and our benefits reflect that. Here’s what you can look forward to: • SEPHORA University - receive industry‑leading product, customer care and development training to help you grow your skills and your career., • Allowances tailored to your role and location - including shoes, lunch and more., • Competitive pay that grows with you - including annual salary reviews based on your performance and our company results., • Performance‑based commission tied to collective store success., • A generous employee discount across the world’s best beauty brands., • A paid day off on your birthday - because you deserve to celebrate!, • Access to a perks and wellbeing platform offering discounts, wellness support, and more., • Generous holiday allowance, plus the option to buy extra days., • And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. #J-18808-Ljbffr

This campaign has roles available in several locations. Whilst you are able to select up to 3 location preferences, this is not mandatory and you should not choose any locations you are not prepared to travel or re-locate to at your own expense. Candidates who are made an offer for any of locations they have expressed a preference for and decline or are unable to take up post within a reasonable timeframe will be withdrawn from the campaign. Please note that these vacancies are not currently eligible for new applications for Visa Sponsorship on the Skilled Worker route, for any candidates who do not currently have permission to be in the UK as a Skilled Worker where they were sponsored before 4 April 2024, even if relying on tradeable points (including the new entrant tradeable points option) as they are not included in the published Immigration Salary List. This information is offered as guidance only, and we recommend that applicants seek specialist advice on their eligibility for Visa Sponsorship (if applicable) when considering whether to apply for any role. We can never guarantee sponsorship for any role. About the job The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. We are the UK's biggest public service department and administer the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. DWP is committed to being an equal opportunities employer and we aspire to being the most inclusive employer in the United Kingdom. The Work Coach role is rewarding, varied and complex and no two days will be the same as you will be dealing with different customers face to face and their specific support needs each day. If you’re looking for a career that makes a clear and positive difference to people’s lives, then a DWP Executive Officer role may be an ideal for you! About us - Department for Work and Pensions GOV.UK As a Work Coach you hold a vital role in the Department, helping individuals and their families towards financial independence through work and enabling them to claim the support they need as they progress. Work Coaches are customer-focused, dedicated individuals and able to deliver exceptional service with empathy and compassion to people who need their support. As a Work Coach, you will use sound judgement to help people through some difficult, challenging times in their lives, and your tailored coaching can make a huge difference to their ability to find, stay in, and progress in a job. If you're looking for a job that makes a clear difference to people's lives, a Work Coach role in DWP could be just what you are looking for. The Work Coach role is wide-ranging and diverse. You will be working with customers, employers and colleagues through a combination of face to face, digital and telephone contact daily on site in DWP estate. Some of the main activities are set out below: • Providing support to customers claiming Universal Credit, Employment and Support Allowance, Jobseekers Allowance and Income Support., • Offering quality advice to customers about job search actions, supporting them to job search effectively in a largely digital world, and matching to suitable vacancies., • Meeting your legal duty to comply with the Equality Act 2010 and making sure your customers get the additional support and advice to help them access our services., • Building positive relationships with customers that encourages, motivates, and builds trust., • Developing an in-depth knowledge of local employment opportunities and the support our service partners offer., • Making timely decisions, based on customer needs, and referring them to appropriate help and support., • Be accountable for performance and management of your caseload. Proud member of the Disability Confident employer scheme Salary: £32,137 to £32,137 a year Hours: Full-time Location: Gateshead Job type: Permanent Posting date: 23 Sept 2026 Closing date: 7 Oct 2026 This campaign has roles available in several locations. Whilst you are able to select up to 3 location preferences, this is not mandatory and you should not choose any locations you are not prepared to travel or re-locate to at your own expense. Candidates who are made an offer for any of locations they have expressed a preference for and decline or are unable to take up post within a reasonable timeframe will be withdrawn from the campaign. Please note that these vacancies are not currently eligible for new applications for Visa Sponsorship on the Skilled Worker route, for any candidates who do not currently have permission to be in the UK as a Skilled Worker where they were sponsored before 4 April 2024, even if relying on tradeable points (including the new entrant tradeable points option) as they are not included in the published Immigration Salary List. This information is offered as guidance only, and we recommend that applicants seek specialist advice on their eligibility for Visa Sponsorship (if applicable) when considering whether to apply for any role. We can never guarantee sponsorship for any role. About the job The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. We are the UK's biggest public service department and administer the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. DWP is committed to being an equal opportunities employer and we aspire to being the most inclusive employer in the United Kingdom. The Work Coach role is rewarding, varied and complex and no two days will be the same as you will be dealing with different customers face to face and their specific support needs each day. If you’re looking for a career that makes a clear and positive difference to people’s lives, then a DWP Executive Officer role may be an ideal for you! About us - Department for Work and Pensions GOV.UK As a Work Coach you hold a vital role in the Department, helping individuals and their families towards financial independence through work and enabling them to claim the support they need as they progress. Work Coaches are customer-focused, dedicated individuals and able to deliver exceptional service with empathy and compassion to people who need their support. As a Work Coach, you will use sound judgement to help people through some difficult, challenging times in their lives, and your tailored coaching can make a huge difference to their ability to find, stay in, and progress in a job. If you're looking for a job that makes a clear difference to people's lives, a Work Coach role in DWP could be just what you are looking for. The Work Coach role is wide-ranging and diverse. You will be working with customers, employers and colleagues through a combination of face to face, digital and telephone contact daily on site in DWP estate. Some of the main activities are set out below: • Providing support to customers claiming Universal Credit, Employment and Support Allowance, Jobseekers Allowance and Income Support., • Offering quality advice to customers about job search actions, supporting them to job search effectively in a largely digital world, and matching to suitable vacancies., • Meeting your legal duty to comply with the Equality Act 2010 and making sure your customers get the additional support and advice to help them access our services., • Building positive relationships with customers that encourages, motivates, and builds trust., • Developing an in-depth knowledge of local employment opportunities and the support our service partners offer., • Making timely decisions, based on customer needs, and referring them to appropriate help and support., • Be accountable for performance and management of your caseload. Proud member of the Disability Confident employer scheme Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. #J-18808-Ljbffr

Tesco Insurance and Money Services in Newcastle is seeking a Personal Injury Team Leader to guide a team of around 10 Personal Injury Claims Handlers from notification through to settlement. You will coach, develop and drive performance to ensure fair, accurate and efficient outcomes for customers. This role offers hybrid working with two onsite days per week, and a salary from £36,500 to £41,500 depending on experience, plus annual bonus and benefits. #J-18808-Ljbffr

As a Supervisor, you will work with your management team to implement the ultimate Omnichannel experience for our customers, ensuring they are given the highest level of service by living our Service Promise. You’ll be part of a team that has fun, supports each other and delivers results. You will do this by living and breathing our Brand Values in everything you do: Customer Obsessed, Play to Win, It Starts With Me and We Are One. You will inspire our customers to look good and express themselves with the latest fashion, wherever and whenever they want. You will achieve this by being an ambassador for the brand and demonstrating a customer first approach. • Develop the team to deliver a seamless Omnichannel Customer journey within store and ensure our customers feel like they are shopping with one brand whether in store or online, • Coach and develop the team on YATD techniques, regularly observing and providing feedback to ensure they are giving advice and recommendations that our customer trusts, giving them the confidence to play with styles and ideas in fashion, • Actively take part in inspiring visual journeys in store, tailoring layout, merchandising, Windows and mannequins to reflect the local market and customer, • Embed the Service Promise of Easy/Smile/Care, by making it part of the in-store ethos, and led by the store team, • Capture customer feedback through VOTC and notify the Deputy/Store Manager of any opportunities highlighted to deliver best in store experiences, • Support in ensuring all KIND initiatives are embedded (backhauling, carrier bags, waste management etc) to deliver on our KIND values, • Delivering effective deployment of the team so that our customer's needs are always met, • Recognise Team Members for delivering a fantastic customer experience and share successes across the Territory, • Actively support our charities and communities to ensure positive local impact in the areas in which we operate, • Sponsor a culture of diversity and inclusion; this is foundational to how we recruit, develop and retain our teams, • Work with the Deputy/Store Manager to create an environment in which team engagement is optimised, feedback is sought and acted upon, and wellbeing initiatives are led by the Management Team, • Role modelling our Values and ensuring our Teams work with them in mind, • Actively seek out opportunities for self-development - this is as important as that of your teams, • Coach and develop a team of high performing Omnichannel advocates who are focused to deliver a great experience for our customers, • Nurture, develop and grow our teams to ensure we retain best in market and contribute to forming career pathways for our teams, along with store succession, • Support the Management Team through any change, have great communication skills and a willingness to adapt at pace in a changing environment, • Play a crucial part in building a culture that rewards and recognises both individual and team performance, • Understand key people policies and procedures and apply these in a fair and consistent manner, • Train team to keep the store environment safe for our customers and colleagues by understanding their responsibility to follow all H&S procedures, • Aware of store targets and KPI measures and utilises all reports to view and highlight opportunities, • Activity execution is always delivered to a high standard, with conversion opportunities maximised and markdown reduction a key focus, • Support the Store Manager to achieve strong visual execution, combined with efficient and effective operational processes to ensure opportunities for sales growth are maximised, • Ensure your team keep up to date with everything New Look has to offer so they can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness, • Use Omnichannel customer data, commercial data and local knowledge, highlight and support the Store Manager to make informed decisions, • Ensure 'Standard Operating Procedures' are consistently followed by the team to protect our brand and maximise efficiencies, • Work together with the Deputy/Store Manager to deliver profit growth by maximising sales opportunities and showing a can-do attitude to minimising costs, • Adhere to legal operational compliance at all time, ensuring your team understand their roles and responsibilities, • Effectively manage payroll spend within budget and company guidelines, • You're confident with people and passionate about talking to our customers. You communicate well and deliver a great customer experience that showcases your personality every time, • You understand who the core customer is that shops within your local market, • You're passionate about fashion and clothes, and you stay up to date with the latest trends, • Retail is fast paced and forever evolving; you embrace this change and demonstrate resilience, supporting your team to do the same, • You understand what it is to be a part of a team and work together, demonstrating the values and behaviours that make you a great team player, • You'll have a keen eye for detail in maintaining great store standards, • Previous experience in retail is desirable but not essential, • Sales/Deputy Manager, • Store Manager, • Store Team, • Local New Look Stores #J-18808-Ljbffr

Turn potential into performance - helping young players thrive on and off the pitch. We are the heartbeat of the city.Newcastle United Women (NUW) is proud to be part of a progressive and ambitious football club with a clear vision for the women’s and girls’ game. Our Academy plays a vital role in developing talented young players within a safe, inclusive and high‑performance environment We’re looking for an experienced and passionate U21’s Head Coach to lead the development of our next generation of elite female footballers at Newcastle United Women. This is a key role within our Academy, responsible for delivering a high-performance environment that supports players’ technical, tactical, physical and psychological progression, while preparing them for transition into the first team. • Lead the delivery of the NUW Academy playing philosophy, aligning closely with first team principles and style of play.Plan, deliver and review high-quality coaching sessions in line with the Academy curriculum., • Manage the team on matchdays, including tactical planning and in-game decision making.Monitor player development, providing feedback, setting targets and supporting progression pathways., • Contribute to performance reviews and maintain accurate player records via club systems.Work collaboratively with multidisciplinary staff to support player performance, injury prevention and rehabilitation., • Support the transition and development of players moving into first team environments.Drive performance outcomes across the pathway, including progression into senior football., • FA Level 3 / UEFA A Licence, • Experience coaching talented young female players within a professional environment, • Strong understanding of youth player development, including physical and psychological needs, • Excellent communication, organisation and interpersonal skills, • Knowledge of safeguarding, welfare and equality standards You will work closely with the NUW Academy Manager and wider Academy leadership team, contributing to a collaborative and high-performing coaching and development function. We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential. We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with. #J-18808-Ljbffr

Company Description Turnitin is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. The Team Lead, UKI Sales will be a player/coach role, supporting Further Education, Secondary Education, Training/Apprenticeship provider and Awarding Body sectors across our product portfolio within the UKI market. Alongside individually managing new business for the Further Education, Training/Apprenticeship Provider and Awarding Body sectors you will oversee a small team of Account Executives and Customer Success Managers spanning the mentioned sectors, overseeing the daily execution of the sales strategy and achievement of KPIs. This role is pivotal in supporting and executing the overall UKI sales strategy alongside the Snr Sales Manager, through meeting individual targets, driving team performance, coaching and collaboration. The ideal candidate is a sales professional looking to progress into a leadership role. Passionate about education and technology, highly collaborative, and capable of working strategically and tactically to deliver measurable results. • Lead, mentor, and coach a small team of Account Executives and Customer Success Managers (CSMs), ensuring they meet KPIs., • Contribute and support in the execution of the UKI sales strategy alongside the Snr Sales Manager UKI., • Conduct regular 1:1s., • Oversee the management of the SE and FE pipeline., • Collaborate cross-functionally: Partner with Product, Marketing, Customer Success, and internal Sales teams and relay market feedback., • Drive new business growth within the further education, training/apprenticeship provider and awarding body sectors., • Own the full sales cycle: From prospecting to negotiation and close, with disciplined pipeline management, forecasting, and account planning., • Expand existing relationships: Partner with Customer Success and Marketing to uncover cross-sell opportunities that deepen customer value., • Meet and exceed individual KPIs., • Maintain accurate reporting: Document sales activity, pipeline, forecasts, and metrics in Salesforce and other systems to inform business strategy., • Leverage data and insights: Use CRM, usage analytics, and market intelligence to optimize territory strategy., • Stay informed: Keep up-to-date on industry trends, educational legislation, and territory-specific opportunities., • Monitor and analyse team performance metrics., • Ensure adherence to best practices, processes, and playbooks to drive consistent and scalable outcomes., • 5+ years experience in an account manager, account executive or customer success role, preferably within the education sector., • Consultative seller., • Excellent communication skills, with the ability to engage and influence stakeholders at all levels both internally and externally., • Proven track record in achieving and exceeding KPIs., • Confident working with CRM (preferably Salesforce), Google Drive/Sheets/Docs/Slides, Zoom and other sales enablement tools., • Confident in analyzing data to make strategic decisions., • Strong interest in developing coaching and leadership skills., • Proficiency with Salesforce.com and other sales enablement tools., • Self-starter with a growth mindset, resilience, and collaborative spirit., • BA/BS degree required. At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. • Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do., • Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe., • Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors., • Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard., • One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes., • Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world., • Remote First Culture, • Health Care Coverage*, • Education Reimbursement*, • Competitive Paid Time Off, • Self-Care Days, • National Holidays*, • 2 Founder Days + Juneteenth Observed, • Paid Volunteer Time*, • Charitable contribution match*, • Monthly Wellness or Home Office Reimbursement/*, • Access to Modern Health (mental health platform), • Parental Leave*, • Retirement Plan with match/contribution*, • varies by country At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team! #J-18808-Ljbffr