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Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn’t just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home. What will you spend your time doing? • Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive., • Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them., • Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected., • Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid., • Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back. What we'd love from you: • You lead by example. You’ve helped manage teams before and know how to bring out the best in others., • You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued., • You keep things running. You help ensure smooth operations — efficient, clean, compliant — even when things get hectic. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £32,000 - £35,000, • Quarterly BONUS that rewards the hustle, • Extra holiday – more time to recharge, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback, • Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket

Senior Account Manager (E-commerce) Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. About the role: We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” - you know how to run accounts, lead people, and raise standards. What you'll be responsible for: Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

Lead strategic client conversations, performance reviews and planning. Coach AMs on communication, organisation and client ownership. Act as escalation point for delivery or client risk.

Sales Manager – Brand New Dealership Launch | Wolverhampton Exclusive Opportunity with Reed Recruitment Reed Recruitment is proud to be working exclusively with The Brindley Group to appoint an experienced and driven Sales Manager for an exciting new dealership launch on Stafford Street, Wolverhampton. Following the success of their Cannock-based OMODA & JAECOO site, Brindley are expanding again — introducing the innovative new LEPAS brand. This is your chance to lead from the front and play a key role in launching one of the automotive industry’s fastest-growing brands. Why Join the Brindley Group? A respected, family-owned business with over 90 years’ success, Brindley is investing heavily in the future — bringing cutting-edge brands to market and creating real career opportunities. What sets this apart: • Growing, forward-thinking dealer group, • Clear career progression and development, • Strong, people-first culture, • Work with exciting, innovative automotive brands The Opportunity This is more than just a job — it’s your chance to build and run a dealership operation from day one. As Sales Manager, you’ll have full autonomy to run your department like your own business, taking ownership of performance, people, and profitability. You’ll set the tone, build the culture, and drive the success of this brand-new site. What’s in It for You • OTE £60,000+ (uncapped earning potential), • No Sundays – genuine work/life balance, • Lead a brand-new dealership launch, • Full autonomy to build and shape your team, • Be part of a high-growth brand journey, • Real progression opportunities Why This Role? Opportunities like this don’t come around often. This isn’t just managing — it’s creating something, leading it, and owning its success. Key Responsibilities • Lead daily sales performance and dealership operations, • Manage stock, buying strategy, and supplier relationships, • Recruit, coach, and develop a high-performing team, • Drive KPIs, profitability, and commercial success, • Deliver an outstanding customer experience, • Build a strong online and social presence About You • Proven Sales Manager in a dealership environment, • Hands-on leader who inspires and drives results, • Commercially sharp and target-driven, • High energy, ambitious, and motivated to grow, • Passion for automotive, especially emerging brands

Gearset's Core product group owns the capabilities that every user relies on: from planning changes through to deploying them into Salesforce. This includes our core deployment product, our new flagship Org Intelligence product, ecosystem coverage for the evolving Salesforce platform, and the experience for individual contributors, admins, developers, and everyone in between. Each product area delivers real value today, and the team is strong. The strategic opportunity is in weaving these capabilities into a cohesive experience, so users feel like they're on one seamless journey from planning a change to landing it safely in production. AI is also opening up exciting opportunities to rethink these workflows, you'd help shape how we use AI thoughtfully to unlock problems that were previously intractable. You won't inherit a roadmap, you'll inherit a problem space that needs sharpening. You'd also be shaping the group's identity, articulating the bigger picture for a talented team who need a leader to bring it all together. Part of the job is working with us to refine the group's scope. We have a strong starting point, but we'd expect the right person to help us refine it. • Take ownership of the Core group's product strategy, diagnosing the problem space and building a clear plan, making real trade offs and not trying to do everything., • Own the commercial success of your group's products. From shaping our positioning and route to market with Product Marketing, to driving adoption and activation with Sales and Customer Success. You'd iterate on how we get products into customers' hands and ensure they deliver real value once they're there., • Report directly to our VP Product and partner closely with the other Group Product Managers and the CPO. Your engineering counterpart is an experienced Dev Manager, and the product managers in the group are strong individual contributors who are ready for someone to help them connect their work to a wider strategy., • Manage, coach and develop a team of product managers. Your success isn't just about what the group ships, it's about the people in your team growing and you actively finding them opportunities to do that., • You'll have diagnosed and implemented a product strategy for the Core group that turns individually valuable products into a cohesive experience, so that users planning, making, and deploying changes feel like they're using one product, not several., • You'll have taken ownership of your group's commercial and product goals. Not just through what you build and how you position it, but by driving change and action across Gearset to achieve them. You'll have keen awareness of how your group is contributing to, or learning from, the overall business performance., • You'll have got your teams working well together, with a clear plan that connects back to the strategy. You're shipping regularly and learning from it., • You'll have developed and coached your product team to be doing their best work., • You'll be someone people look to for how things should be done, living our values and product principles., • Have been in a Group Product Manager, Product Director, or equivalent position for a couple of years or more, with a proven track record of navigating ambiguity and organisational dynamics to create coherence across multiple product areas and taking new products to market., • Are able to conduct deep strategy diagnosis, going broad and deep to get to the crux of the problem and define a crisp strategy. You know what you're not doing, and why., • Have a track record of working hand-in-hand with sales and customer success — you're comfortable owning the commercial strategy and market narrative for your product area, and Sales would trust you in front of a customer's leadership team., • Have an outstanding product sense and genuine empathy for users. JTBD is how you think, not just a framework you use, and you're viewed as an exemplar at this by your colleagues., • Are an exceptional communicator and storyteller who can take complexity and make it simple, compelling, and actionable., • Are experienced in managing teams of 2-4 people, coaching through questions not directives. People who've worked for you say they did their best work under your leadership., • Enjoy talking to users, and have an infectious passion for building products that solve clear user problems in delightful ways., • Experience working in the Salesforce ecosystem, • A background in sales, customer success, or product marketing, • Experience of helping scale a product function by forming a new group, • Some software engineering experience, even if only limited, • Salary is £120k–£155k (depending on experience), • Full time, Monday to Friday with the option of flexible home working (for most of us that looks like a few days a month in the office), • Opportunity to join our Long Term Incentive scheme, • Generous personal development budget of up to £1,500 per year, • Top-end hardware provided, free lunch in the office, • 25 days holiday plus bank holidays (with the option to buy an extra 5 each year), • Company pension (matching up to 5%), Bupa health care, life insurance & critical illness cover, • Discounted gym membership and a range of health and wellness benefits

About the Role A leading organisation is seeking an experienced and strategic Head of Customer Retention to drive customer loyalty, reduce churn, and improve long-term customer outcomes. This role will take full ownership of retention performance, leading the development and execution of retention strategies, while ensuring operational excellence across customer-facing teams. The successful candidate will play a key role in influencing senior stakeholders and shaping a customer-centric culture through data-led decision making. Strategic Leadership • Own overall retention performance and key churn metrics, • Develop and continuously improve retention strategies and frameworks, • Use customer insight and data to proactively identify and mitigate churn risk Leadership & Team Development • Lead, coach, and develop high-performing retention teams, • Build a strong, customer-focused culture with clear accountability, • Ensure teams are equipped with the tools and processes needed for success Operational Excellence • Remove barriers that impact effective customer issue resolution, • Improve operational efficiency across the customer journey, • Oversee high-value and sensitive customer escalations Cross-Functional Collaboration • Work closely with Sales, Operations, Finance, Service, and Customer Experience teams, • Streamline processes and improve handoffs between functions, • Address systemic issues that negatively impact customer retention Insight & Continuous Improvement • Analyse customer, operational, and financial data to identify churn drivers, • Provide actionable insights and influence senior decision-makers, • Deliver clear reporting on performance, risks, and opportunities, • Drive root-cause resolution to prevent repeat issues Key Outcomes • Reduction in customer churn, • Improved retention and save rates, • Faster resolution times and improved throughput, • Identification and elimination of systemic issues, • Successful recovery of high-value or at-risk customers Experience • Proven experience leading Customer Retention, Customer Success, or Lifecycle teams, • Strong track record of improving retention through data and insight, • Experience operating in a target-driven, fast-paced environment, • Familiarity with CRM systems and customer analytics Skills & Attributes • Strong analytical and problem-solving capability, • Ability to translate data into strategic and operational actions, • Excellent stakeholder management and influencing skills, • Commercially aware with a customer-first mindset, • Confident leading teams in complex environments, • Proactive, adaptable, and driven to deliver continuous improvement

About the Company TR Fastenings (TR) is part of Trifast plc is a leading international specialist in the design, engineering, manufacture, and distribution of high-quality industrial fastenings and Category 'C' components principally to major global assembly industries. It supplies to some 5,000 customers in 75 countries worldwide, serving a range of industries including Automotive, Smart Infrastructure, Medical, General Industrial and Distributors. About the Role We are looking to recruit a Warehouse First Line Manager (FLM) initially on a 6 month fixed contract to join our distribution team based at our site, National Distribution Centre in Walsall (WS2 8DQ). Reporting to the Warehouse Manager & Supply Chain & Operations Director, the FLM is a role model for operational excellence and team engagement, and specifically this role will be about driving improvements across targeted areas of the operation to deliver lasting change. It will require deep diving into golden path processes to understand the “to-be” and converting the “as-is” to this. This role will sit outside of the current day to day operation and is specifically being recruited to drive improvement and change to make the operation world class. Responsibilities Safety and Compliance • Champion a safety-first culture, ensuring all team members adhere to health and safety policies and procedures, • Conduct regular safety audits, risk assessments, and toolbox talks or equivalent, • Investigate incidents and near misses, implementing corrective actions and preventative measures, • Ensure compliance with legal and company standards (e.g., manual handling, PPE, equipment use) People Management • Lead, coach, and develop a team of warehouse operatives to achieve individual and team goals, • Manage daily team briefings, shift handovers, and communication of operational priorities, • Monitor attendance, timekeeping, and conduct, escalating issues as appropriate, • Support recruitment, onboarding, and training of new team members, • Foster a positive working environment that promotes teamwork, respect, and inclusion Operational Excellence • Oversee the execution of warehouse tasks including goods-in, picking, packing, despatch, admin process and inventory control, • Manage deployment of resources, space, and equipment to meet operational demands, • Identify continuous improvement initiatives to streamline processes and reduce waste, • Support change management activities and adoption of new systems or procedures, • Monitor and report on key performance indicators (KPIs) such as productivity, accuracy, throughput, and service levels, • Use data to identify trends, root causes of issues, and support opportunities for improvement, • Drive accountability for performance within the team, recognising achievements and addressing underperformance, • Collaborate with other departments (e.g., planning, transport, customer service) to ensure end-to-end efficiency The Candidate Essential • Proven experience in a warehouse or logistics environment, ideally in a supervisory or team leader role, • Strong understanding of warehouse operations and safety standards, • Excellent communication and interpersonal skills, • Ability to lead by example and motivate others, • Comfortable using warehouse management systems (WMS) and performance dashboards, • Problem-solving mindset with a focus on continuous improvement Desirable • Experience with Lean or Continuous Improvement methodologies, • Experience in Microsoft Dynamics 365, • Experience in an industrial fastenings or manufacturing environment If you are interested, know of someone who might be or have any queries, please contact: HR at careers@trifast.com. To apply for this role, kindly send your CV and specify the position you are applying for to the above email.

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact _. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. Our Defence team is focused on building and embedding human-centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting-edge AI to high-stakes situations and maintain the balance of global powers essential to our liberty. Because of the nature of the work we do with our Defence clients, you will need to be eligible for UK Security Clearance (SC) and willing to work between 2 to 4 days per week on-site with these customers which may require travel to locations throughout the UK. When not required on client sites, you’ll have the flexibility to work from our London office or remotely from elsewhere within the UK. As a Lead Machine Learning Engineer to spearhead the technical direction and delivery of complex, innovative AI projects. You will act as a technical expert, applying your skills across various projects from AI strategy to client-side deployments, while ensuring architectural decisions are sound and reliable. This role demands a balance of deep technical expertise and strong leadership, focusing on driving innovation, fostering team growth, and building reusable solutions across the organisation. If you're ready to manage high-risk projects and deliver practical, innovative outcomes, this is your chance to shape our future. Setting the technical direction for complex ML projects, balancing trade-offs, and guiding team priorities. Designing, implementing, and maintaining reliable, scalable ML/software systems and justifying key architectural decisions. Defining project problems, developing roadmaps, and overseeing delivery across multiple workstreams in often ill-defined, high-risk environments. Driving the development of shared resources and libraries across the organisation and guiding other engineers in contributing to them. Leading hiring processes, making informed selection decisions, and mentoring multiple individuals to foster team growth. Proactively developing and executing recommendations for adopting new technologies and changing our ways of working to stay ahead of the competition. Acting as a technical expert and coach for customers, accurately estimating large work-streams and defending rationale to stakeholders. You are a technical expert among your peers, capable of going deep on particular topics and demonstrating breadth of knowledge to solve almost any problem. You possess strong Python skills and practical experience operationalising models using frameworks like Scikit-learn, TensorFlow, or PyTorch. You are an expert in at least one major Cloud Solution Provider (e.g., Azure, GCP, AWS) and have led teams to build full-stack web applications. You have hands-on experience with containerisation tools like Docker and orchestration via Kubernetes. You can successfully manage and coach a team of engineers, setting team-wide development goals to improve client delivery. You find novel, clever solutions for project delivery and take ownership for successful project outcomes. You're an excellent communicator who can proactively help customers achieve their goals and guide both technical teams and non-technical stakeholders. Talent Team Screen (30 minutes) Introduction to the role (45 minutes) Pair Programming Interview (90 minutes) System Design Interview (90 minutes) Commercial & Leadership Interview (60 minutes) We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family-Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

At Flosum, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us. We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly and build things right, you'll feel at home here. We are hiring a Director of Software Development to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a technical architect at heart who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale. • Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations., • Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR., • Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data., • Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations)., • Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them., • Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out., • Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies., • Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed., • 10+ years in software engineering with 5+ years leading development teams of 8–20 engineers., • Deep, current hands-on experience with Node.js (Express/Nest, async patterns, performance tuning, microservices)., • Working knowledge of the Salesforce platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns., • Proven technical architect background: designed distributed systems, API contracts, data models, and performance-critical solutions in production., • Track record of schedule compression—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality., • Strong estimation and planning discipline in Agile/Scrum or Kanban environments., • Experience driving solution performance: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces)., • Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices., • Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives., • Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks., • Ship the current roadmap on a compressed timeline agreed with leadership., • Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance., • Meet or exceed performance SLOs for the Node.js + Salesforce solution stack., • Retain and level-up the existing team while filling any skill gaps. At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human-centred support. We’re also launching globally, helping practitioners across the USA, EU, and Australia make a difference. The opportunity at Beam We’re looking for Senior (and above) software engineers with a product-mindset to join our product teams to help build the future of Beam with the right technologies. It’s a passionate and growing team (doubled in size in 2024) and values autonomy, empowerment and bias-to-action. We want engineers who want to take responsibility for the product they are building and take part in every part of the product creation. We’re solving some hard problems that aren’t just technical, and value people who want to solve them with us. What you’ll be doing Help build our technology for the future - be it infrastructure or front-end. We value generalists Work with product, design, commercial and analytics to figure out what new features to build within our product Building internal tools - for our team to help as many people as efficiently as possible Using the latest generative AI tooling to empower our caseworkers to focus on what matters, helping those in need Get deep into the power of the LLMs that exist and figure out ideal optimisations across our systems with them Why is this exciting? Our MagicNotes product is already used by thousands of case workers per day - you will have an opportunity to figure out the future of it or you’ll be designing and defining the future of our BeamForce product You will have a high degree of autonomy working with other exceptional and like minded engineers and product people You will see your features used by people who really need them - and see the amazing 5-star feedback we get in return for building these critical features Who we’re looking for Breadth of experience across infrastructure, backend and frontend technology stacks: We use the latest Ruby on Rails, Turbo, Phlex, AlpineJS, TailwindCSS, AWS, PostgresSQL to name a few technologies OpenAI & Claude for LLM interfacing We are not wedded to them and will rapidly evolve over the next 3-6 months with the right technologies Has worked in complex software systems - both front-end and back-end and understands the importance of good data structures, a scalable architecture and constantly evolving tech stack You care about the “right tool for the right job” and pick the pragmatic options when building software Enjoys working in cross functional teams - PMs, UX, Designers and Data You have a product mindset: you care about customer outcomes and you want to make data-informed decisions You have an entrepreneurial, get-things-done attitude You'll contribute to fostering a culture of psychological safety, inclusivity, collaboration and continuous improvement within the team through participation in retrospectives and feedback You're passionate about social mobility We're committed to advancing equity, diversity, and inclusion through our work as an organisation, and that starts with the team we build. 53% of the people we support are from ethnic minority backgrounds and 17% have disabilities. We believe we serve these people best when we’re a diverse and inclusive team. To that end, we particularly welcome applications from ethnic minority candidates and/or those who’ve experienced social disadvantage. Application process We take hiring seriously. We have a 4-stage and an optional 5th interview process, giving you plenty of time to learn about Beam while we get to know you. 30 mins with our Talent team 45 minute Interview with Ben, our VP Engineering 1 hour technical test with two of our Senior Engineers 1 hour systems design interview with two of our Senior Engineers 30 minute product and cultural interview with one of our founders Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We’ve picked up an armful of for our work, including one from our former Queen. We've also been named by WIRED as one of London's and by LinkedIn as a . Meanwhile, we've been covered in the media literally thousands of times, including the likes of . We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of _, Calm, Shazam and Dropbox. Generous _ share options Access to therapy, coaching, classes & content - powered by _ Your own financial well-being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6-week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.

We are currently looking for a talented Senior C++ Developer. In this role, you will interact closely with various departments across our organisation, including the product engineering and customer support teams. As a senior figure, you will also have the opportunity to coach team members and take a leading role in critical software development projects. Key focuses will be contributing to the future technical direction of our main product, gaining deep expertise in our domain whilst promoting modern development practices. Role Responsibilities: • Hands-on C++ software development contributing to the design, maintenance and advancement of complex software, • Stay abreast of the latest developments in C++ and related technologies, contributing to a progressive developer experience, • Mentor and coach junior team members, • Conduct code reviews, embedding quality and promoting best practices, • Collaborate closely with other teams to ensure smooth delivery and knowledge distribution, • Promote a balance between business value, technological improvements, and near-term goals Key Skills: • Expert-level C++ with significant commercial experience, • Strong knowledge of modern features and best practices, • In-depth knowledge of architecture, design, maintainability, scalability and performance, • Excellent collaboration and communication skills, • Industry experience with multi-threading and complex memory management, • Keen interest in continuous improvement and personal development, • Experience with CI/CD pipelines, • Adept in managing legacy code bases, • Experience with higher level languages - specifically Python and C# would be beneficial, • Comfortable working across technology domains and software stacks, • Strong knowledge of Linux and Windows Operating Systems, • Awareness of containerisation and orchestration technologies, • Familiarity with scripting languages, • Experience in collaborative and iterative development approaches, • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field is required We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow, and in return, you help us grow into a stronger, more inclusive organisation. About Us: We didn’t start out as a traditional security product. In the beginning, Glasswall was one of only two file sanitisation filters in the US Intelligence Community’s highly classified networks. We are rated #1 by the National Security Agency. We designed Glasswall CDR to protect businesses against the most advanced file-based threats. Today, we’re trusted by commercial and government organisations around the world. Inclusion: At Glasswall we believe that diversity of people and thought are central to our purpose. We are committed to making Glasswall a company that is attractive to people of many different backgrounds. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce. One of our corporate objectives is to ensure that the organisational health of the firm is highly rated by our employees. We believe that this is only possible if we promote a culture of inclusion and respect across out business. Each quarter we survey employees on a range of questions relating to our organisational health. This holds a mirror-up to a business and ensures that we can focus on where we need to do better. We have an Organisational Health Committee, which is chaired by a non-executive position. The panel has been formed to guide the leadership in taking positive action that supports a good work-life balance, family friendly relations and to be inviting to a diverse range of potential employees. We also have a Women in Technology Group which has been formed to promote balance in the way that we communicate with, promote, encourage, and support people across our business. Work/Life Balance: Our team puts a high value on work-live balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Salary and Benefits: • Glasswall offers a competitive salary and incentives package., • We offer flexible and remote working options, with hybrid working from our Central London office., • Office travel and incidental WFH expense coverage., • 25 days holiday (plus public holidays)., • Private Medical Insurance including mental health support and cancer care., • Enhanced sick pay., • Annual investment in training and professional development., • Company sponsored life, critical illness, and income protection insurance., • Contributory pension scheme., • Access to ‘salary sacrifice’ benefits such as Cycle to Work and Tech Schemes. A successful candidate will live in the United Kingdom and is comfortable working from home with some meetings being held in the London office. Glasswall is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. Application process: Interested candidates can email jandersen@glasswall.com or visit http://careers.glasswall.com/ to apply.

Runware’s infrastructure is the foundation that enables our teams to deliver AI to the world. As DevOps Team Lead, you’ll turn complex, hardware-driven systems into streamlined, developer-friendly platforms. You’ll define how we automate deployments, orchestrate GPUs at scale, and observe workloads in real time. You’ll build systems that detect and recover from issues before users notice, and work closely with engineering and product teams to make shipping faster, safer, and more predictable. You’ll shape the foundation that lets teams move fast with confidence, building infrastructure that is dependable, observable, and designed to scale. You thrive at the intersection of infrastructure and innovation. You enjoy unravelling complex systems, tuning performance, and engineering reliability into everything you build. You lead through clarity and example, not process, and elevate the teams around you by simplifying the hard things. You take pride in building systems that are resilient by design and empowering the engineers who depend on them. You understand that reliability is never accidental; it is built through intent, consistency, and a culture that values doing things right. • Providing technical and people leadership to a small DevOps team, • Lead the design and operation of Runware’s infrastructure and orchestration systems, • Build automation and tooling to streamline model deployments, scaling, and hardware utilisation across distributed nodes, • Drive observability, alerting, and reliability practices to detect and resolve issues quickly and proactively, • Collaborate with engineers to optimise throughput, latency, and platform performance at every layer of the stack, • Develop and maintain infrastructure as code and deployment automation to ensure consistency and reproducibility across environments, • Establish and continuously evolve incident management, post-mortems, and reliability reviews as core engineering practices, • Mentor and coach engineers to think operationally, designing systems that fail gracefully and scale predictably, • Champion forward-looking improvements to our orchestration layer, hardware management, and overall infrastructure efficiency, • Have experience operating production systems on bare metal or hybrid environments such as HPC or GPU clusters, optimised for performance and low latency, • Are comfortable writing automation and systems tooling in Python, Go, or similar languages, • Understand container runtimes like Docker and containerd, and have built or worked with orchestration systems beyond Kubernetes, • Are fluent in observability and debugging practices across distributed systems, using logs, metrics, traces, and profiling to drive insight and reliability, • Care deeply about reliability, efficiency, and engineering quality, and know how to embed those values into team culture and everyday practice, • Thrive in fast-moving, evolving environments where impact is measured by how much better systems and teams perform over time We’re a remote-first collective, meeting in person twice a year to plan, brainstorm, celebrate wins, and enjoy some face-to-face time. We have core hours for cooperative working and calls, but outside of that your calendar is yours. Work the hours that let you perform at your peak while also building a healthy life. Our release cycles are fast and intense, but they’re followed by real downtime. After big pushes we expect the team to unplug, recharge, and come back ready & stronger than ever for the next leap. • Generous paid time off – vacation, sick days, public holidays, • Meaningful stock options – share in the upside you create, • Remote-first setup – work from home anywhere we can employ you, • Flexible hours – own your schedule outside core collaboration blocks, • Family leave – paid maternity, paternity, and caregiver time, • Company retreats – twice-yearly gatherings in inspiring locations Please note: We are unable to offer visa sponsorship in the UK at this time. Candidates must have existing right to work in the UK.

At Macmillan Distribution we are committed to delivering exceptional service and building strong relationships with our publishers and customers. We are looking for a highly driven and experienced Key & Specialty Account Manager to lead our team and drive success. This varied and challenging position involves: • Team Leadership & Coaching: Lead and coach a team of account Coordinators to achieve and exceed performance goals, while fostering a collaborative and supportive team environment., • Customer Excellence: Build long lasting Customer and Publisher relationships, • Performance Analysis: Monitor team performance and analyse key metrics to identify opportunities for improvement and implement solutions., • Process Enhancement: Work to streamline processes and improve operational efficiencies that benefit the team, Customers and our Publishers., • Team Collaboration: Collaborate with internal departments to align strategic initiatives and ensure seamless service delivery. You will have: • Recent experience at a management level within a customer focused environment, effectively managing teams. (For internal applicants relevant supervisory or lead experience managing people will also be considered)., • Demonstrated leadership skills with the ability to motivate and develop a team., • Strong communication and interpersonal skills., • Ability to thrive in a dynamic and fast-paced environment. This is a rare and exciting opportunity to join an evolving and well established company within our Key & Speciality Accounts team. See the full job description _. Hours of work will be 09:00am – 05:00pm Monday to Friday and the position is located in our Basingstoke office, Chineham. We will provide you with hybrid working (3 office days/2 working from home), a competitive salary and fantastic benefits including Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday, on-site canteen, free parking, employee assistance programme and much more. Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for the group as well as distribution services to over 40 third party publishers. The team in Basingstoke and Swansea ensure a smooth operation of receiving, storing and distributing an extensive range of books, handling over 70,000 titles. Click _ to visit our website. Closing date 13th July

About Tailscale Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. Job Description Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space. As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams. We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs. Key Responsibilities • Build a credible pipeline every quarter by engaging with clients on upsells and renewals, • Own an upsell and renewal number across your accounts, • Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle, • Generate short-term results while maintaining annual pipeline coverage, • Provide accurate weekly forecasting & revenue delivery, • Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product What We Are Looking For • 2+ years of closing experience in an AE or an AM role, • A strong desire to join a high-growth software startup in a fully remote role, • Has sold developer and/or technical products, especially in a product-led growth (PLG) motion, • Experience presenting to senior managers and executives, • The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota, • Experience using Gong, or similar, to collaborate internally and manage pipeline, • Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients, • Must be located in London to be considered. The team coworks at a WeWork 2 days a week. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets. UK Pay Range (OTE)£98,750—£118,500 GBP Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! What We Offer • An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life., • A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles)., • Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!, • All-remote with the opportunity to work from anywhere—enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you)., • Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK., • Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities., • Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!, • A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own., • Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit _.

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. This is an exciting hybrid IC/Leader opportunity for Internal Kong applicants to build their path towards leadership. As our SDR Team Leader, you will play the crucial role of optimising top-of-funnel activity. Your role will be to coach, mentor, and support SDRs in generating high-quality pipeline within our Kong ICP whilst also delivering success in your own SDR territory. You'll work closely with Sales Leaders, Marketing, Partners Operations and the SDR LT to ensure outbound efforts are aligned with our go-to-market strategy and deliver strong results. Key Responsibilities: Lead driving a culture of accountability, collaboration, and continuous performance optimisation. Drive in-person coaching and collaboration for the team Track and optimise daily/weekly/monthly metrics such as outreach volume, meetings booked, and conversion rates. Conduct regular 1:1s within assigned remit of new hires and areas of underperformance. Play a key role in team meetings, and performance reviews to ensure consistent development and team motivation. Train SDRs on effective outbound techniques, messaging, and core SDR soft skills Provide real-time coaching on calls, emails, and outreach sequences Onboard new team members, equipping them with the tools and knowledge needed to succeed quickly. Analyse data to improve outreach effectiveness and streamline lead qualification. Collaborate with XFOR teams to optimise and execute on campaigns Act as a key voice in aligning outbound efforts with the broader sales strategy. Contribute to forecasting, reporting, and strategic planning efforts. Contribute to SDR activities when not involved in management procedures and consistently execute against IC quota. Build a brand for yourself within the Global SDR LT organisation and beyond. Ideal Candidate Profile: Proven experience as a high-performing SDR Prior leadership experience highly desired Strong understanding of Kong Stage 1 to Stage 4 execution Excellent communication and analytical skills Must be in the London office at least 2 times a week A keen interest in developing and committing to a career in Leadership Eligibility Criteria: An R6 of 100% average across Stage 3 and 4 Senior SDR profile and above Positive endorsement from current manager, RSDs and EMEA Sales VP SDR Core Competencies score of 80% minimum #LI-NM1 About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit _ or follow us on X @thekonginc.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates in the UK, Spain, Germany or Sweden. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. In this role, you will be part of the team that designs, builds, and scales our Cloud Observability product suite, providing customers with the ability to collect, visualize, analyze, and understand metrics and logs data from hundreds of cloud provider services. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities. About Grafana Labs There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open-source projects, Grafana Loki (for logs) and Grafana Tempo (for traces). At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Senior Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes. Key Responsibilities You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring and Cloud Provider observability solutions. • Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications, • Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions, • When necessary, represent Grafana Labs in open source forums, working groups, and events, • Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs, • Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions, • Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience, • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must. Requirements Minimum Qualifications: • Strong 5+ years of experience with at least one programming language. We use Go, but do not require candidates with Go experience. Long term experience in any major language (Python, .NET, Java, Rust, etc) with a willingness to learn Go is acceptable., • In-depth knowledge of at least one major cloud provider, including core services, APIs, identity and access models, networking, and operational patterns, • Experience with cloud-based software development and production systems, • Experience writing clean, maintainable, robust, and performant software, • Familiarity with observability tooling (e.g. Grafana, Prometheus, Loki, OpenTelemetry), • Experience driving projects from ideation to production., • Experience with microservices architecture and distributed systems, • Excellent problem-solving and debugging skills, • Experience participating in an on-call rotation and incident management Preferred Qualifications • Experience designing and building observability backends for various systems and applications, • Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration, • Understanding of metrics collection, visualization, and alerting concepts What you’ll bring to the role At Grafana Labs, we define senior roles via the scope of their business impact more than via their expertise or their specific activities. So the most important thing we are looking for in an engineer is the ability to take ownership. You will need to drive technical implementations working with the upstream community and contribute to business conversations, helping shape the long-term strategy. • You have a passion for observability and like to share your knowledge by writing documentation and blog posts., • You love to engage with customers and help them out., • You have excellent communication skills., • You have relevant open source experience, ideally in the observability domain., • You are willing to become an active member of the OpenTelemetry and Prometheus communities., • You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work., • You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call., • You actively mentor other team members, identifying areas for focus and improvement. In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

We’re looking for an experienced Magento backend developer to help lead the delivery of high-quality e-commerce solutions and mentor a growing team. JH is an e-commerce agency dedicated to helping growth-orientated brands make their next strategic breakthrough. We specialise in building, maintaining, and enhancing online stores enjoyed by millions worldwide. We work with notable clients across various markets and sectors, like Big Bus Tours, Graham and Green, and Woodies. Our clients share a common trait: the drive to innovate or lead their markets. We support their goals through strategic consulting, design, development, support, and ongoing optimisation. You’ll take a leading role in the development team, shaping the technical delivery of our projects and fostering an environment of collaboration and innovation. Your deep expertise in Magento, PHP, and backend technologies will ensure the solutions we build are robust, scalable, and aligned with client goals. Additionally, you’ll play a key part in mentoring and supporting team members, sharing knowledge, and upskilling the next generation of developers. You’ll be responsible for crafting and maintaining high-quality, scalable code while ensuring alignment with project requirements. • Write clean, efficient, and scalable code in PHP (with basic JavaScript capabilities)., • Lead the setup of new Magento projects, including version control and environment deployment., • Deliver advanced coding solutions with Magento, PHP, and GraphQL., • Troubleshoot and debug code effectively to resolve issues., • Optimise web applications for maximum speed and scalability., • Collaborate with cross-functional teams to scope, quote, and plan technical deliverables. You’ll set an example for excellence in backend development and support the growth of the team. • Coach and mentor less experienced developers to enhance their skills., • Take ownership of projects as the main developer, managing them from inception to completion., • Play a leading role in scoping and preparatory work, providing technical expertise and input., • Create and maintain technical documentation for internal and client use., • Keep up-to-date with the latest backend development tools and technologies., • Advocate for and implement modern development standards and techniques., • Support test work across multiple devices, ensuring compatibility and usability., • Advanced knowledge of Magento 2, PHP 8+, and GraphQL, • Good understanding of automated testing concepts and frameworks (PHPUnit, integration tests, API tests), • Good understanding of server administration (Linux/Unix) and DevOps (CI/CD, Docker), • Experience using Git for version control and team collaboration, • Experience with package managers (Composer), • Experience with GitHub (version control, pull requests, code reviews), • Experience with CI/CD tooling and pipelines, specifically CircleCI, • Experience writing and maintaining automated tests (unit tests, integration tests, functional tests), • Experience with Adobe Commerce Cloud, • Knowledge of performance optimization and caching (Redis, Varnish), • Experience with monitoring and logging tools, • Experience with Hyvä, • Proven ability to deliver high-quality backend solutions for e-commerce platforms., • Experience managing and maintaining projects as the main developer., • Ability to independently set up and deploy Magento projects from scratch., • Familiarity with gathering and implementing user feedback to enhance solutions., • Excellent communication and interpersonal skills., • Strong coaching and mentoring abilities., • Skilled at managing stakeholders and providing clear, engaging updates., • Highly organised with exceptional planning abilities., • Resilient under pressure with a passion for learning and innovation., • Comfortable working in a remote-first environment using tools like Slack, Google Meets, and Loom., • Self-motivated and proactive in managing your workload., • Have a suitable working environment for remote work and productive collaboration., • Willing to travel occasionally for team and client meetings., • Remote working, • Flexible hours (with time banking), • 31 days annual leave (inclusive of Bank Holidays) for UK employees, • Funds for professional development and home office setup, • Quarterly personal development plans, • Top-of-the-range hardware and software, • Remote socials and in-person events (twice a year) You will be asked to provide: • CV emphasising the relevant experience you have, • Portfolio or examples of relevant backend development work, • Review: We assess each application against this job description., • Chat: We have an informal call with suitable candidates., • Interview: We invite the top candidates for deeper interviews., • Final round: The final two speak directly with our CEO., • Offer: We select the best candidate and make them an offer., • Welcome: We plan for the arrival of our new colleague. We aim for this process to take less than two to three weeks, so nobody is left waiting. Please note only candidates from the UK and EU will be considered.

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. You’ll join Spotted Zebra at a defining moment, with the opportunity to turn an ambitious product vision into the company that defines AI-native hiring. As Senior Director of Product, you’ll work closely with the CEO to set the direction across Product and Design, shape the priorities of the wider Product, Design and Engineering organisation, and translate rapid advances in AI, deep customer insight and commercial opportunity into a focused strategy that wins. You’ll influence the company’s biggest bets, help take our product into new global markets, and tell a compelling product story to enterprise customers, partners, investors and the board. You’ll also build the organisation and operating model capable of delivering that ambition. You’ll lead and develop a growing, high-performing Product and Design organisation, building on the five crews already in place, each with dedicated Product Management and support from specialist Design SMEs. You’ll embed AI-augmented ways of working that materially increase our speed and quality, and create a close partnership with Engineering so strategy, discovery and delivery move as one. You’ll stay close to customers and hands-on with the work when it matters, while creating the clarity, culture and capability Spotted Zebra needs to scale without losing the pace, ownership or product craft that makes us special. Key responsibilities: 1. Product & Design organisation leadership - Own and lead both the Product and Design function, providing strategic direction, clear priorities, and a high-performance culture across all teams. Directly manage and coach high-performing individual contributors, being a trusted thinking partner and raising the bar for quality and craft. Stay hands-on where it matters — rolling up your sleeves on strategy, discovery, or delivery when the work calls for it. Own organisational design, budget and headcount planning across Product and Design, ensuring the function has the structure, capability and investment needed to deliver the company’s ambitions., 2. Engineering influence & collaboration - While Engineering has its own leadership, act as a senior cross-functional partner who shapes how Product, Design, and Engineering work together. Influence technical roadmap prioritisation, drive alignment on delivery trade-offs, and ensure the Engineering organisation has the strategic context it needs to make great decisions. Step in to provide leadership continuity across the broader build organisation when needed., 3. AI Augmented Delivery (AAD) - Set the standard for AI-Augmented Delivery across Product and Design, building on the five crews already in place, each with dedicated Product Management and support from specialist Design SMEs. You will embed AI throughout strategy, discovery, research, prototyping, design, specification and decision-making, enabling crews to move from customer insight to high-quality implementation with greater speed, accuracy and ambition. This will be a deeply hands-on part of the role: you will model the behaviours and tooling you expect from others, develop the team’s capability, and evolve the operating model so that AI increases individual leverage and organisational capacity without compromising product craft, customer understanding or enterprise-grade quality., 4. Talent attraction through personal brand - Use your own professional profile and reputation to attract exceptional talent to Spotted Zebra. Whether through an active social media presence, published writing, speaking engagements, or thought leadership in the product and AI community, you will help put Spotted Zebra on the map as a destination for ambitious, talented people., 5. Global product strategy - Define and champion the long-term product vision across all markets. Lead the expansion of our product strategy to serve enterprise customers in the United States and other international markets, ensuring that global growth needs - from regulatory requirements to local customer behaviours - are embedded in how we build and position our product. Champion the voice of the customer and user at executive level, and ensure product strategy remains closely aligned with commercial priorities through strong partnerships with Sales, Customer Success and Marketing., 6. Executive leadership & CEO partnership - Serve as a true strategic partner to the CEO, stepping in to represent the company and lead across Product, Design, and Engineering during key moments such as fundraising, board engagement, and major partnership discussions. Bring the product and technology perspective into investor conversations, presenting with confidence on roadmap, vision, and competitive positioning. Represent Spotted Zebra externally with prospective enterprise customers, at industry events, and across the press and analyst community., 7. Cross-functional ownership beyond Product & Design - Take accountability for functions that sit at the boundary of product and go-to-market, including Solutions Architecture. Ensure these teams are well-integrated with Engineering and customer-facing colleagues, are resourced appropriately, and contribute effectively to both pre-sales and post-sales success., 8. Scaling through fundraising & growth stages - Bring proven experience of navigating and shaping businesses through funding rounds. Help the company build the operating foundations, processes, and team structures needed to sustain rapid growth without losing speed or quality, while supporting the CEO in building a compelling narrative for investors. We are looking to double the size of the team over the next 6–12 months, and you will play a central role in making that growth successful. Lead organisational design decisions as the company scales, including when to hire, restructure or introduce greater specialisation, and proactively identify and manage strategic risks to delivery, growth and product quality. Requirements • Product & Design leadership at scale: Demonstrated experience leading a Product and Design organisation across multiple teams and disciplines, with a track record of directly managing and elevating high-performing individual contributors while maintaining a hands-on presence in the work, • Engineering partnership at senior level: Proven ability to work as a true peer and strategic partner to Engineering leadership - influencing technical direction, driving cross-functional alignment, and stepping up to provide broader leadership continuity when needed, without needing to hold direct line management of Engineering teams, • AI-native delivery: Proven experience building or transforming a product function to operate in an AI-native way - embedding AI tooling into discovery, design, and delivery workflows to increase the speed, quality, and ambition of what the team can produce, • AI tooling fluency: Hands-on proficiency with AI tools relevant to product and design work - from prototyping and research synthesis to writing, analysis, and delivery acceleration. Sophisticated understanding of AI and its application in B2B products, including an informed view on how AI will reshape the competitive landscape and what that means for product strategy and build decisions. You don’t just advocate for AI use; you model it, • IC management & coaching: Proven ability to directly manage, coach, and develop team members across Product and Design - up to and including a Head of Design - setting high expectations, giving honest feedback, and creating the conditions for great work without needing a management layer between you and the team, • Hands-on capability: Comfortable and willing to get hands-on when the situation demands it - whether that’s diving into a discovery problem, shaping a strategy document, or stepping in to unblock a critical piece of work, • Scaling through funding rounds: Hands-on experience helping a high-growth startup navigate the transition from early-stage to scaled operations, including building the processes, structures, and culture that sustain growth without sacrificing agility, • Global product experience: Proven ability to develop and execute product strategy across international markets, with particular weight given to experience building for or expanding into the United States enterprise market, • Executive presence & investor readiness: Comfortable operating at board and investor level, with experience contributing to or leading fundraising narratives, due diligence processes, or strategic partnership discussions, • Cross-functional ownership: Experience owning functions beyond core product and design - such as Solutions Architecture, Technical Pre-Sales, or Implementation - and integrating them effectively into the broader product and go-to-market motion, • B2B SaaS at enterprise scale: Deep experience building and scaling enterprise SaaS products, with a strong understanding of the commercial dynamics, implementation complexity, and stakeholder management that enterprise customers require, • Strategic product thinking: Ability to operate across multiple time horizons simultaneously - holding a clear long-term product vision while ensuring near-term execution remains focused, well-resourced, and commercially grounded, • Customer co-creation at executive level: Experience engaging executive stakeholders at enterprise customers to shape product direction, co-develop solutions, and build deep, long-term relationships that drive retention and expansion, • Experience in HR technology, talent assessment, or adjacent people-tech markets, • Track record of building products that serve both enterprise and mid-market customer segments simultaneously, • Experience establishing or scaling a product presence in the United States, including hiring and managing distributed teams across time zones, • Background operating as or alongside a Chief Product Officer or VP of Product in a high-growth environment Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Im partnering with one of my biggest clients to recruit a Reliability Engineer for a global company with an outstanding reputation for engineering excellence. This is a fantastic opportunity to join a business that genuinely invests in its people through strong training, development, and career progression opportunities, while working within a supportive and forward-thinking engineering environment. My client is looking for a local Reliability Engineer to join their team to drive maintenance performance. This is a great opportunity to work with one of the worlds best employers Reliability Engineer Role Benefits: • Salary £49,000, • 33 Days holiday., • 12% Employer Pension Contribution., • Training and progression opportunities., • Xmas Bonus., • Cycle to work., • Volunteering days off. (Paid), • Buy and sell holidays., • Ambitious training and development opportunities. Reliability Engineer Duties include: • Identify key reliability issues and implement improvement strategies., • Improve uptime and reduce maintenance costs through effective asset management., • Work closely with Operations to prioritise and resolve plant issues efficiently., • Develop a strong understanding of plant processes, bottlenecks, and improvement opportunities., • Collaborate with site teams and support functions to deliver effective solutions., • Motivate and engage the maintenance team through strong communication and leadership., • Coach maintenance employees to ensure high performance and reliability-focused practices., • Liaise with OEMs, contractors, and specialists to drive continuous improvements., • Develop and maintain planned maintenance programmes aligned with KPIs and performance targets., • Analyse maintenance data and apply modern maintenance techniques to improve reliability. Reliability Engineer Requirements include: • Recognised engineering qualifications., • HNC in Mechanical or Electrical Engineering., • IOSH or NEBOSH., • CMMS experience., • HACCP., • Carbon reduction tech experience (Desirable). Please apply find out more about this role. This Reliability Engineer position is commutable from: Wolverhampton, Bridgnorth, Telford, Dudley, Kingswinford, Stourbridge, Wombourne, Bilston, Brierley Hill, and surrounding areas. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MAINTENANCE, RELIABILITY & SERVICE ENGINEERING vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Maintenance, Reliability & Service Engineering Recruitment Support since 1994 JTRA1_UKTJ

Our client A leading logistics organisation The role You'll be responsible for the performance of the central Hub ensuring that you create high quality and service results with your budget. Leading a large team to drive processes and improvement within a fast paced environment to ensure excellent service levels are being met. You will lead, coach & develop and engage with senior managers to ensure 'best in class processes' are implemented and the organisational vision is set out. Your responsibilities will include: Implementation of a transport strategy for the UK that will enable the business to meet its functional and commercial goals for the future Management of a hub and transport team responsible for all of the transport scheduling and administration Implementation of a set of KPI`s that will compliment the business model, provide direction for process improvements and provide better leverage when influencing stakeholders Accountability for compliance and H&SE across the supply chain Project management as and when required Formulating and suc...

The Regional Operations Manager will support, coach, mentor and performance manage a regional team of installation & Service Technicians with varying levels of skills and experience. A key player in the service operation, working with 4 other Regional Operations Managers supporting a variety of cust

Lead the new Business Agenda for the Region via Business Development Managers & Area Sales Managers in order to achieve new business targets. Lead, direct, coach & motivate x6 direct reports of Area Sales Managers to deliver sales & high team performance. Regional Sales Manager – North Scotland.

Our client, a global designer and manufacturer of industrial fasteners, supplying OEMs across multiple sectors, is seeking an experienced Internal Sales Manager to lead its UK-based internal sales function. This is a key leadership role focused on driving performance, developing people, and creating a high-performing, target-driven sales environment. The Role:- You will be responsible for managing a team of Internal Sales professionals, ensuring best-in-class standards across all aspects of sales operations. The successful candidate will play a pivotal role in shaping team culture, improving processes, and consistently delivering against ambitious revenue targets. Key Responsibilities • Lead, coach, and develop a team of Internal Sales Executives, • Set clear performance expectations and maintain high standards of execution, • Foster a positive, motivated, and high-performance working environment, • Monitor KPIs, pipeline activity, and conversion metrics to drive results, • Identify areas for process improvement and implement best practices, • Collaborate with external sales, operations, and senior leadership teams, • Ensure consistent overachievement of sales targets Requirements • Proven experience in a sales leadership or internal sales management role, • Strong track record of driving...

FP&A Manager; Wolverhampton: 6 month contract;£700-£800 per day (depending on experience) ; Inside IR35 We currently have a requirement for an experienced FP&A Manager on an initial 6 month contract to work with our aerospace sector client based in Wolverhampton, This role would require the postholder to be on site 4 days per week Role Overview Partner with the Finance Director and Value Stream Finance Managers to be able to articulate the business performance for the Wolverhampton site through the appropriate insight, analysis and strategic direction. Manage and co-ordinate the period end, budget and forecast processes to deliver the required business performance levels. Maximising operational performance while focusing on areas of margin expansion and cost reduction to support value creation. Challenge the business to deliver against its commitments and support growth initiatives. Lead a Finance team with responsibilities that cover Capex, Payroll costs, Engineering and other Central costs. Lead a Finance team consisting of qualified, part qualified and entry level staff with the ability to coach, develop and mentor. Key Responsibilities Lead, develop and manage a finance team to ensure high performance and accountability. Build and maintain strong stakeholder relationships and ensure the leadership team are aware and informed financially to guide improved decision making. Own the ...

Asset Alliance Group is part of the Arbuthnot Latham Banking Group. We serve the commercial vehicle, bus, coach, and general asset finance sectors with tailored award-winning lending, contract hire, rental and finance packages. We are a full-service finance and leasing business. Today our group is the UKs fastest growing commercial vehicle and bus and coach finance and sales company. We have the in-depth knowledge and specialist industry experience to provide an individual finance and asset management solution to all our customers. Job Purpose Working within a small but highly skilled IT team, the Integration & Agentic Solutions Engineer will be responsible for the design, build, documentation and ongoing evolution of Asset Alliance Groups integration and agentic automation capabilities. The role will deliver secure, scalable API integrations using MuleSoft, define and publish Open API standards for customers and suppliers, and design, build and operate Salesforce agentic agents to support business workflows. This role plays a critical part in enabling straight-through processing, partner connectivity, automation, and the safe adoption of agentic technologies within a regulated asset finance environment Job Description MuleSoft Integration & API Delivery Design, build and implement new API-led integrations using MuleSoft, following API-led connectivity principles (System, Process and Experience APIs). Maintain, enhance and optimise existing MuleSoft APIs, ensuring performance, resilience, version control and alignment to changing business needs. Own API lifecycle management, including design standards, versioning, deprecation and documentation. Collaborate with internal product, platform and architecture teams to ensure integrations support strategic roadmap goals across core systems (e.g. finance, CRM, supplier and customer platforms). Open API Standards & Partner Enablement Define, document and publish a set of Open API standards for use by customers, suppliers and third-party partners. Ensure APIs are designed with security, scalability and ease of adoption in mind, including authentication, authorisation and monitoring standards. Act as a technical authority for external integrations, supporting onboarding and ensuring adherence to published standards. Salesforce Agentic Design & Implementation Design, build and implement Salesforce agentic agents (including autonomous and semi-autonomous agents) to support all business areas as part of a digital transformation project Translate business use cases into agentic workflows, prompts, rules and orchestration logic aligned to governance and risk requirements. Utilise Mulesoft tool such as Agent Fabric,Vibes, AI Gateway (LLM/MCP/A2A) to integrate agents into existing flows, data models and processes. Agent Control, Monitoring & Governance Implement control, monitoring and observability for Salesforce agents, including usage, decisioning outcomes, errors and exceptions. Ensure agent behaviour aligns with internal policies, regulatory expectations and audit requirements appropriate to asset finance. Support continuous improvement of agent performance through monitoring, tuning and controlled evolution of agent capabilities. Technical Leadership & Best Practice Act as a subject matter expert for MuleSoft, APIs and Salesforce agentic technologies. Contribute to architectural standards, integration patterns and technical governance. Support knowledge sharing, documentation and upskilling across the wider technology team. Work closely with security, risk and compliance colleagues to ensure solutions meet enterprise and regulatory standards. Knowledge / Experience Detailed understanding of IT technical concepts and technologies and design principles; architecture; security; hosting; integrations and support. Strong hands-on experience designing and delivering MuleSoft integrations in an enterprise environment. Proven experience building and maintaining API-led architectures, including RESTful APIs and OpenAPI specifications. Solid experience working with Salesforce, including customisation, integration and automation. Knowledge of existing and emerging MuleSoft technologies such as Agent Fabric, Vibes, Gateway (LLM/MCP/A2A). Experience designing or implementing agentic or AI-driven automation within Salesforce or similar platforms. Strong understanding of API security, authentication mechanisms and integration monitoring. Ability to translate complex business requirements into robust, scalable technical solutions Qualifications Bachelors degree in computer science, computer engineering, information technology or qualified by experience. Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Agile working Competitive salary, pension & holiday allowance Discretionary bonus Market leading maternity/paternity and menopause policies Flexible benefits TPBN1_UKTJ

Every successful shift leaves a mark long after the production lines stop. As Production Manager, you'll lead people, improve performance, and create an environment where high standards, safety and continuous improvement become part of everyday working life. You'll have the opportunity to influence operational success by developing teams, driving efficiencies and ensuring production targets are achieved while maintaining exceptional quality and safety standards. What's in it for you Lead a large operational team with genuine influence over performance and continuous improvement. Take ownership of improvement projects that deliver measurable business results. Play a key role in developing future leaders through coaching and succession planning. Work within a business committed to operational excellence, quality and safety. Build your experience presenting improvement plans and business performance to senior leadership. Shape a positive culture focused on collaboration, accountability and delivering results. Your responsibilities as Production Manager Lead daily operations to achieve production, quality and safety targets. Develop, coach and support operational leaders while building succession plans. Monitor operational performance, identify improvement opportunities and implement effective solutions. Work closely with planning and stock teams to maximise production efficiency. Drive continuous improvement initiatives and report progress to senior leadership. Maintain a strong presence across the operation to support performance, engagement and consistent standards. What we're looking for in a Production Manager Strong background in manufacturing operations and production leadership. Experience analysing operational data and using KPIs to drive improvement. Knowledge of health and safety, quality standards and continuous improvement methodologies. Confident using Microsoft Excel, Word and Outlook alongside production, ERP or WMS systems. Ability to deliver presentations, lead meetings and communicate operational plans effectively. This is a full-time role, working evening shifts. If you're ready to make a lasting impact as a Production Manager, we'd love to hear from you. Apply today

Operations Manager Days based Monday – Friday Salary: £60,000 - £65,000 + Pension + Bonus + Benefits Location: Wednesbury Reference: JO7226/MP The Company An excellent opportunity has arisen with one of the UK’s instantly recognisable and highly regarded engineering support companies. Benefiting from continuous improvements to all the manufacturing processes the group works within several sectors across Europe and Latin America including organisations such as hospitals, hotels, restaurants, manufacturing, and pharmaceutical companies. Key Skills • Experience in production, • Supply chain or service management experience, • Previous experience in Operations Management The Role As Operations Manager, you’ll: • Lead and implement the Production Essentials across the site., • Ensure compliance with Health & Safety policies and procedures., • Organise and adapt plant management structure based on capacity and budget forecasts., • Drive continuous improvement and lead change initiatives., • Forecast volumes and resource needs, managing budgets and resolving variances., • Deputise for the General Manager when required., • Develop strategic operational plans and capital requests., • Lead and develop teams, managing performance, absence, grievances, and training., • Collaborate cross-functionally to resolve issues and promote teamwork., • Monitor and report performance, recommending improvements., • Support environmental impact reduction initiatives. What will make you stand out? • Proven experience in production, supply chain or service management, ideally in a regulated or process-driven industry., • Strong people leadership skills – able to motivate, coach and inspire high-performing teams., • Commercial and financial acumen with experience in budgeting, forecasting and resource planning., • Knowledge of ERP systems and strong analytical skills., • A proactive, customer-focused approach with excellent communication skills., • Desirable: experience with Lean / Six Sigma methodologies and NEBOSH certification. If you are interested in this role, please send a copy of your current CV using the details provided, interviews will be held locally, and the company is looking to recruit this role as soon as possible. ETS Consulting Ltd – Recruitment specialists with specific areas of expertise in the Manufacturing, Technical, Engineering and Sales markets. ETS Consulting Limited act as an employment business and employment agency and are registered in England and Wales as ETS Consulting Limited, registered no (phone number removed). Registered office address 7 Stamford Square, Ashton Under Lyne, Lancashire, United Kingdom, OL6 6QU. If one of our consultants contacts you in relation to this role, please be aware that as part of our registration process you will be required to provide ETS Consulting with proof of your identity along with proof of your eligibility to work in the United Kingdom. If you are interested in this role, please send a copy of your current CV using the details provided, interviews will be held locally, and the company is looking to recruit this role as soon as possible. ETS Consulting Ltd – Recruitment specialists with specific areas of expertise in the Manufacturing, Technical, Engineering and Sales markets. ETS Consulting Limited act as an employment business and employment agency and are registered in England and Wales as ETS Consulting Limited, registered no (phone number removed). Registered office address 7 Stamford Square, Ashton Under Lyne, Lancashire, United Kingdom, OL6 6QU. If one of our consultants contacts you in relation to this role, please be aware that as part of our registration process you will be required to provide ETS Consulting with proof of your identity along with proof of your eligibility to work in the United Kingdom

Telesales Manager (Working From Home) Salary: £50,000 to £55,000 per annum About the Role We are looking for an experienced and commercially driven Telesales Manager to lead our Customer Care & Sales Operations function. This is a key leadership role focused on delivering an exceptional customer experience while driving sales growth through proactive customer engagement, quoting excellence, and effective follow-up. The successful candidate will build, coach, and develop a high-performing telesales and customer care team, creating a culture focused on service quality, accountability, and revenue generation. You will play a vital role in improving quote conversion, strengthening customer relationships, re-engaging existing accounts, and developing long-term sales opportunities within a complex, technical business environment. Industry experience within metals, manufacturing, or industrial services would be advantageous; however, we are primarily looking for a strong people leader with a proven track record of improving customer experience and sales performance. Key Responsibilities Telesales & Customer Engagement • Lead inbound customer interactions, ensuring enquiries are handled professionally and converted into sales opportunities., • Oversee quoting activity with a focus on speed, accuracy, and commercial results., • Drive structured quote follow-up processes to improve conversion rates and customer retention., • Ensure customers receive a high-quality, consultative sales experience. Sales Growth & Account Development • Identify opportunities to grow revenue through proactive customer contact and relationship management., • Re-engage dormant customers and develop strategies to win back lost business., • Maintain strong relationships with key and high-value accounts., • Support onboarding activity for new customers, ensuring a positive first experience., • Identify upselling opportunities across products, services, and solutions. Team Leadership & Development • Recruit, train, coach, and retain a successful telesales and customer care team., • Build a positive, high-performance culture focused on customer satisfaction and commercial success., • Provide ongoing coaching, feedback, and development opportunities., • Motivate a distributed team to achieve individual and business objectives. Operational Excellence • Work closely with internal teams including Sales, Purchasing, Logistics, Finance, and Operations to resolve customer issues., • Ensure accurate use of CRM, ERP, and sales systems to support quoting, reporting, and customer management., • Support pricing processes and commercial decision-making where required., • Identify opportunities to improve processes, efficiency, and customer service standards. Performance Management & Improvement Monitor and improve key performance indicators including: Quote conversion rates Response times Customer satisfaction Sales activity levels Revenue performance Provide regular reporting and insights to senior leadership. Lead continuous improvement initiatives across the customer care and sales function. About You You will be an experienced sales or customer service leader who thrives in a fast-paced, customer-focused environment. You will have: Proven experience managing a telesales, customer care, sales support, or service-led team. A strong track record of improving sales performance through customer engagement and follow-up. Experience coaching, developing, and retaining high-performing teams. Excellent communication, organisation, and problem-solving skills. Strong commercial awareness with a customer-first approach. The ability to quickly understand technical products and complex business processes. Experience using CRM and ERP systems. A data-driven approach with a focus on continuous improvement. Experience within metals, manufacturing, engineering, or industrial services is beneficial but not essential. Key Competencies Leadership and team development Customer relationship management Sales execution and conversion improvement Coaching and mentoring Process improvement Commercial decision-making Strong attention to detail Excellent communication skills Key Working Relationships You will work closely with: • Purchasing & Logistics Manager, • National Sales Team, • Financial Controller, • Accounts & E-commerce Analyst, • Senior Leadership Team Additional Information The role may require some travel, including initial travel to North America for training. Responsibilities and reporting requirements may be amended from time to time to meet business needs. Ready to Lead Sales Growth? If you are an experienced telesales leader who is passionate about developing people, improving customer experiences, and delivering measurable commercial results, we would love to hear from you

Foundry Manager Modern Foundry and manufacturing Environment Onsite, West Midlands Salary circa £60,000 plus benefits A senior operational leadership opportunity within a highly respected UK manufacturing business. Some roles keep the wheels turning. This one controls the temperature of the entire operation. We're looking for an experienced Melting Manager/Foundry Manager to take ownership of a critical foundry operation, leading a skilled team, driving operational excellence, and ensuring the consistent delivery of high-quality molten metal to a fast-paced manufacturing environment. This is a rare opportunity for someone who thrives in heavy industry, understands the science behind the melt, and has the leadership presence to drive performance, accountability, and continuous improvement. What you'll be leading: Full operational responsibility for a complex melting department, including cupola and electric furnace operations Leadership of an experienced melting team, creating a culture built on safety, discipline, ownership, and high standards Daily planning and execution of furnace charging, melt scheduling, and resource deployment aligned to production demand Quality assurance across all melts, ensuring grade compliance, process consistency, and release authorisation against technical parameters Investigation of process deviations, root cause analysis, and implementation of lasting corrective actions Departmental cost control, including labour efficiency, overtime management, yield optimisation, and waste reduction Continuous improvement initiatives that increase throughput, improve quality, and reduce operational cost Collaboration with production, maintenance, planning, and wider foundry leadership to support business objectives What we're looking for: You'll likely come from a foundry, castings, metals, steel, iron, or heavy process manufacturing environment and bring: Proven leadership experience within melting, metallurgical, or foundry operations Strong knowledge of cupola and/or electric furnace processes A deep understanding of melt chemistry, process control, and metallurgical quality standards Experience using process data, thermal analysis, and operational metrics to drive decisions A track record of improving productivity, reducing waste, and delivering measurable cost savings Natural leadership capability, able to coach teams, challenge standards, and build accountability Strong understanding of health, safety, and environmental compliance within heavy industry Why this opportunity stands out: This isn't a maintenance role. It's a chance to shape the future of a major manufacturing operation. You'll have genuine autonomy, visible impact, and the opportunity to influence broader operational strategy while developing the next generation of talent. If you're ready to lead from the furnace floor to the boardroom... we'd like to talk. Confidential conversations welcomed. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

About the Job: Role: Demand Planning Manager Sector: FMCG / In House Logistics Location: Walsall, West Midlands Working Pattern: Hybrid - 3 Days Office / 2 Days Home Salary: £45,000 - £50,000 per annum + Up to 20% Annual Bonus Contract: Full-Time, Permanent About the role: Loom Talent are proud to have been retained by a repeat client, who are rapidly expanding. As a result, are seeking a Demand Planning Manager to join their Supply Chain team. Reporting into the Head of Supply Chain, the Demand Planning Manager will be responsible for leading a team of 10-15 colleagues, including two Team Leaders, ensuring the delivery of accurate forecasts, exceptional stock availability and effective inventory management across the network. This is a highly visible leadership role that extends beyond forecasting. You will work closely with Commercial, Category, Supply Chain, Operations and Supplier partners to influence business strategy, optimise stock investment and drive continuous improvement across planning processes. The successful candidate will combine strong people leadership with analytical expertise, ensuring the Demand Planning team delivers against key business objectives while supporting wider supply chain performance. Key Responsibilities: Lead, coach and develop a high-performing Demand Planning team of 10-15 colleagues, including two Team Leaders. Own the end-to-end demand planning and forecasting process across the business. Drive improvements in forecast accuracy, product availability and inventory performance. Work collaboratively with Commercial and Category teams to incorporate promotional activity, seasonal events, new product launches and market trends into demand plans. Ensure optimum stock levels are maintained while balancing working capital, waste and customer service objectives. Support the development and execution of the wider Supply Chain strategy. Analyse demand trends, risks and opportunities, providing actionable insights to senior stakeholders. Lead regular demand review meetings and contribute to Sales & Operations Planning (S&OP) activities. Develop and monitor key performance indicators relating to forecast accuracy, availability and inventory health. Drive continuous improvement initiatives across planning processes, systems and ways of working. Partner with Supply Planning, Procurement, Logistics and Operations teams to ensure alignment between demand forecasts and operational capabilities. Champion planning best practice and support the ongoing optimisation of forecasting tools and technology. Build strong relationships with suppliers and internal stakeholders to support collaborative planning and improved business performance.About You: The successful candidate for the role of Demand Planning Manager will be a strategic and engaging leader who can influence across multiple functions and bring a proactive approach to forecasting and supply chain optimisation. Essential Skills & Experience for the for the role of Demand Planning Manager: Proven experience within Demand Planning, Forecasting, Supply Chain Planning or Inventory Management. Previous experience leading and developing teams within a fast-paced FMCG, Retail, Wholesale or Distribution environment. Experience in a Logistics Distribution and Supply Chain environment. Strong understanding of forecasting methodologies, stock management and supply chain principles. Experience driving improvements in stock availability, forecast accuracy and inventory performance. Strong stakeholder management skills with the ability to influence at all levels of the organisation. Excellent analytical, problem-solving and decision-making capabilities. Experience using planning systems and data to drive operational and commercial performance. Ability to translate complex data into meaningful business insights and recommendations. Be commutable to the Walsall area 3+ Days per week. Desirable Experience of RELEX or similar forecasting and planning systems. Exposure to Sales & Operations Planning (S&OP) processes. Experience leading change and continuous improvement initiatives within supply chain functions.This is an exciting opportunity to join a well-established and growing business where you can make a genuine impact on supply chain performance and customer satisfaction. Package: Competitive salary of £45,000 - £50,000 Annual performance bonus of up to 20% Hybrid working - 3 days in the office, 2 days from home 26 days annual leave plus bank holidays Annual leave entitlement increases with length of service Company pension scheme Employee discount and colleague benefits platform Ongoing learning and development opportunities Career progression within a successful and growing organisationIf you're an experienced Demand Planning professional with a passion for leadership, forecasting excellence and supply chain performance, I look forward to hearing from you

About the Role A leading organisation is seeking an experienced and strategic Head of Customer Retention to drive customer loyalty, reduce churn, and improve long-term customer outcomes. This role will take full ownership of retention performance, leading the development and execution of retention strategies, while ensuring operational excellence across customer-facing teams. The successful candidate will play a key role in influencing senior stakeholders and shaping a customer-centric culture through data-led decision making. Strategic Leadership Own overall retention performance and key churn metrics Develop and continuously improve retention strategies and frameworks Use customer insight and data to proactively identify and mitigate churn riskLeadership & Team Development Lead, coach, and develop high-performing retention teams Build a strong, customer-focused culture with clear accountability Ensure teams are equipped with the tools and processes needed for successOperational Excellence Remove barriers that impact effective customer issue resolution Improve operational efficiency across the customer journey Oversee high-value and sensitive customer escalationsCross-Functional Collaboration Work closely with Sales, Operations, Finance, Service, and Customer Experience teams Streamline processes and improve handoffs between functions Address systemic issues that negatively impact customer retentionInsight & Continuous Improvement Analyse customer, operational, and financial data to identify churn drivers Provide actionable insights and influence senior decision-makers Deliver clear reporting on performance, risks, and opportunities Drive root-cause resolution to prevent repeat issuesKey Outcomes Reduction in customer churn Improved retention and save rates Faster resolution times and improved throughput Identification and elimination of systemic issues Successful recovery of high-value or at-risk customersExperience Proven experience leading Customer Retention, Customer Success, or Lifecycle teams Strong track record of improving retention through data and insight Experience operating in a target-driven, fast-paced environment Familiarity with CRM systems and customer analyticsSkills & Attributes Strong analytical and problem-solving capability Ability to translate data into strategic and operational actions Excellent stakeholder management and influencing skills Commercially aware with a customer-first mindset Confident leading teams in complex environments Proactive, adaptable, and driven to deliver continuous improvementAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Exciting Line Leader Opportunities – Join an Award-Winning Contract Packing Team in Featherstone Are you a confident, hands-on leader who motivates teams and drives results? Our award-winning client, a leading name in contract packing, is seeking experienced Line Leaders to join their fast-paced production site in Featherstone. These temp-to-perm roles offer long-term career growth in a dynamic and expanding environment. Shifts: Rotating weekly – 6am–2pm & 2pm–10pm Days: Monday to Friday, with occasional weekends as required Key Responsibilities: • Lead, coach, and motivate your production team to achieve performance targets, • Ensure all finished goods meet client specifications (SPI), • Drive production efficiency and meet hourly/daily output plans, • Monitor workflow using the internal management system (Visions), • Maintain strict compliance with health, safety, quality, and hygiene standards, • Keep accurate digital and paper records, • Support internal and external hygiene audits, • Promote GMP (Good Manufacturing Practice) and clean-as-you-go principles, • Provide team feedback and liaise with agency controllers, • Set the standard as a role model for best practices, • Monitor and reduce waste wherever possible, • Contribute to continuous improvement initiatives, • Take ownership of your development through training and hands-on experience What We’re Looking For: • Supervisory experience in a production or packing environment, ideally in food or FMCG, • Hands-on, proactive, and ready to lead by example, • Strong communication and team management skills Concept Recruitment is acting as an Employment Business in relation to this vacancy

Are you an experienced production leader ready to drive performance, inspire teams, and shape the future of a high‑volume manufacturing site? This is an exciting opportunity for a dynamic Production Manager to take ownership of day‑to‑day operations and deliver excellence across safety, quality, people, and performance. As Production Manager, you will oversee all manufacturing activities within the facility, ensuring operations run safely, efficiently, and to the highest quality standards. Working closely with HSE, Engineering, Quality, and Supply Chain teams, you will lead production teams, optimise processes, and drive continuous improvement to meet customer expectations and organisational goals. Key Responsibilities Safety & Environmental Leadership Champion a safety‑first culture and ensure full compliance with internal policies and regulatory requirements. Lead safety audits and risk assessments, ensuring timely and effective corrective actions. Promote sustainability initiatives, including waste reduction, recycling, and energy efficiency. Operational Leadership Lead daily production activities across multiple shifts to ensure schedule adherence and on‑time delivery. Allocate labour, equipment, and materials to maximise throughput and minimise downtime. Monitor and improve key KPIs, including OEE, throughput, waste, downtime, and labour efficiency. Quality & Compliance Ensure all products meet quality standards, customer specifications, and regulatory requirements. Work with the Quality team to investigate non‑conformances and implement corrective actions. Maintain compliance with ISO, BRC, GMP, and other relevant industry standards. People Management Lead and develop supervisors, line leaders, and production staff. Coach, train, and upskill teams to build capability and support career progression. Manage staffing levels, performance reviews, and recruitment for production roles. Continuous Improvement & Process Optimisation Drive initiatives to reduce waste, improve cycle times, and enhance equipment reliability. Apply lean tools such as 5S, Kaizen, SMED, root cause analysis, and value stream mapping. Collaborate with Engineering and Maintenance on equipment upgrades, line optimisation, and automation projects. Planning & Reporting Develop daily/weekly/monthly production plans with Supply Chain and Planning teams. Track and report performance, identify variances, and implement action plans. Manage production budgets, including labour, overtime, materials, and operational costs. About You You'll bring a strong blend of operational expertise, leadership capability, and commercial awareness. Thrive in fast‑paced, high‑volume environments and enjoy working collaboratively across functions. Essential Skills & Experience Significant experience in operational or production management within a high‑volume, process‑driven environment. Strong technical understanding of manufacturing processes and production capabilities. Excellent knowledge of continuous improvement methodologies. Highly developed leadership and people‑management skills. Strong commercial acumen and financial awareness. Experience partnering across multiple business functions. Employee relations experience, ideally including Trade Union engagement. Project management capability. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Every successful production shift leaves a mark long before the day's targets are met. As a Production Manager, you'll be the driving force behind performance, quality, safety and the development of a team that keeps a busy food manufacturing operation moving forward. This is an opportunity to join a growing business where your leadership will make a genuine difference. You'll have the autonomy to improve performance, develop people and help shape a culture focused on continuous improvement, operational excellence and delivering outstanding results. What's in it for you Salary from £50,000 per annum Permanent position from day one Company pension Holiday scheme Death in service benefit after two years On-site canteen, charity days and genuine career development opportunities Your responsibilities as Production Manager Lead, coach and develop teams to achieve operational targets Drive improvements across output, efficiency, quality, labour and waste KPIs Plan and manage production activities to ensure daily targets are achieved Maintain high standards of health and safety, food safety and product quality Work closely with planning, stock control and other departments to improve operational performance Lead continuous improvement initiatives across the production operation What we're looking for in a Production Manager Previous leadership experience within a fast-paced food manufacturing environment Poultry manufacturing experience or experience within a similar food production setting Strong knowledge of production KPIs, operational performance and budget management Ability to analyse production data and identify opportunities for improvement Experience working collaboratively across multiple operational departments Working hours Tuesday to Thursday: 13:35 – 23:00 Friday: 13:45 – 21:45 Saturday: 08:45 – 18:00 If you're ready to take the next step as a Production Manager, click Apply today to find out more. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

Operations Manager / Business Unit Manager, Location: Dudley, West Midlands | Salary c£50-60k + Benefits Lead a Business Unit. Drive Commercial Performance. Deliver Operational Excellence. We are recruiting an Operations Manager / Business Unit Leader to take ownership of a growing industrial operation combining warehouse, logistics, compliance and customer fulfilment activities. This is a broad operational leadership role where you'll be responsible for both the day-to-day running of the operation and the continued development and performance of the business unit both commercially and operationally. Working closely with the senior leadership team, you'll lead a practical, hands-on shop floor operation whilst driving commercial performance, operational excellence and continuous improvement. You'll be just as comfortable walking the shop floor, leading people and solving operational challenges as you are analysing business performance, identifying opportunities for improvement and helping shape the future direction of the business. This is an excellent opportunity for an experienced operational leader who enjoys taking ownership, making commercially sound decisions and delivering measurable improvements within a fast-paced industrial environment. The role: Lead the day-to-day operation of the site, ensuring warehouse, logistics, compliance and customer fulfilment activities operate safely, efficiently and effectively. Take overall responsibility for business unit performance, driving operational efficiency, commercial performance and customer satisfaction. Analyse operational data, KPIs and business performance to identify trends and improvement opportunities. Develop and implement operational strategies to improve productivity, quality, service and profitability. Lead continuous improvement initiatives across operations, logistics, compliance, administration and customer delivery. Manage operational budgets, resources and cost control. Ensure high standards of Health & Safety, security, quality and operational compliance. Lead, coach and develop operational teams, creating a culture of accountability, ownership and continuous improvement. Work closely with senior leadership to support business planning, future growth and operational strategy. Build strong relationships with customers, suppliers and external stakeholders. Candidate requirements: Experience leading an operational business unit or site within an industrial, engineering, manufacturing, logistics or service environment. Strong commercial awareness with experience influencing operational performance and business outcomes. Excellent analytical skills with the ability to interpret operational data and KPIs to support decision making. Experience managing operational budgets, cost control, resource planning and business unit commercial performance. Proven track record of delivering operational improvements and continuous improvement initiatives. Strong leadership skills with experience developing and motivating high-performing teams. Excellent organisational, planning and problem-solving abilities. Experience managing Health & Safety, operational compliance and governance. Comfortable balancing strategic thinking with a visible, hands-on leadership style. Strong communication skills with the ability to influence and build relationships at all levels. The role would suit candidates currently working as an Operations Manager, Business Unit Manager, General Manager, Site Manager, Head of Operations or similar operational leadership role within an industrial, engineering, manufacturing, logistics or operational environment. If you are an experienced Business Unit Manager / Operational Leader looking for a broad and hands-on management role with commercial responsibility, please apply. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application

Are You Ready to Lead the Future of Operations? Step Up and Make an Impact! Do you have a passion for transforming operations and driving results in fast-paced manufacturing or production environments? Are you an ambitious, high-potential professional with experience in engineering, production management, or health & safety leadership? If so, we want YOU to join us on our journey to shape the future in the West Midlands! Your Opportunity: Lead Operations with Impact We are seeking a dynamic Operations Manager to take ownership of our site's operational performance, with a particular focus on engineering, production, and H&S. This is your chance to make a lasting impact in a high-performance organisation. With a focus on organisation, resilience, and continuous improvement, this role provides the platform to drive operational excellence while supporting a safe and efficient workplace. For ambitious, career-oriented individuals, there is also clear potential to progress into General Management in the future. Your Mission: Lead, Inspire, and Deliver Excellence · Lead & Inspire Teams: Motivate and empower cross-functional teams in production and engineering to achieve operational excellence every day. Build a culture of trust, collaboration, and high performance that thrives even in times of change. · Take Ownership: Oversee the P&L of the site, ensuring strong financial performance while safeguarding revenue and achieving ambitious operational targets. · Develop People: Act as a mentor and coach to your team, fostering growth and development, and creating a highly engaged and valued workforce. · Drive Continuous Improvement: Lead initiatives to enhance engineering and production processes, improve efficiency, and embed LEAN principles throughout operations. · Champion Health & Safety: Use your expertise to maintain and elevate H&S standards, ensuring compliance and fostering a culture where safety is a priority. IOSH or NEBOSH qualifications are highly advantageous. · Shape the Future: Identify opportunities for process innovation, efficiency gains, and operational excellence, aligning day-to-day operations with strategic goals. · Deliver Exceptional Standards: Maintain high standards in production quality, engineering reliability, and operational safety. What You Bring to the Table: · Engineering & Production Expertise: Significant experience in production and engineering environments, potentially from a senior engineering role, with a proven ability to lead complex operational teams. · Health & Safety Focus: Exceptional knowledge and commitment to H&S, with IOSH or NEBOSH qualifications being an advantage. · Proven Leadership: Experienced in leading high-performing teams, motivating and driving performance in challenging operational settings. · Highly Organised: Outstanding organisational skills allow you to manage multiple priorities, processes, and teams efficiently. · Change Management Expertise: Skilled in navigating procedural transitions, turning challenges into opportunities for growth. · Commercial Acumen: Confident in managing budgets, KPIs, and operational performance metrics with a focus on efficiency and excellence. · Passion for Improvement: Continuous improvement is in your DNA - always striving to enhance processes, increase efficiency, and deliver results. · Career Ambition: Motivated to develop into broader leadership roles, with clear pathways into General Management for those who excel. Why Us? · Impactful Leadership: Lead a business that values engineering expertise, operational excellence, and a safe working environment. · Career Growth: This role provides a platform to grow your leadership experience, make a tangible impact on site operations, and progress into General Management. · Incredible Culture: Join a team that values resilience, results, and continuous learning. Your contributions will be celebrated, and professional growth is a priority. This Is Your Moment! If you're driven, highly organised, and thrive in challenging production environments, this is the place to be. Step into a leadership role where you can drive operational excellence, champion health & safety, and build the foundation for future General Management opportunities. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Exciting Trainee Line Leader Opportunities – Join an Award-Winning Contract Packing Team in Featherstone Are you a confident, hands-on leader who motivates teams and drives results? Our award-winning client, a leading name in contract packing, is seeking Senior Production Operative/Trainee Line Leaders to join their fast-paced production site in Featherstone. These temp-to-perm roles offer long-term career growth in a dynamic and expanding environment. Shifts: Rotating weekly – 6am–2pm & 2pm–10pm Days: Monday to Friday, with occasional weekends as required Key Responsibilities: Lead, coach, and motivate your production team to achieve performance targets Ensure all finished goods meet client specifications (SPI) Drive production efficiency and meet hourly/daily output plans Monitor workflow using the internal management system (Visions) Maintain strict compliance with health, safety, quality, and hygiene standards Keep accurate digital and paper records Support internal and external hygiene audits Promote GMP (Good Manufacturing Practice) and clean-as-you-go principles Provide team feedback and liaise with agency controllers Set the standard as a role model for best practices Monitor and reduce waste wherever possible Contribute to continuous improvement initiatives Take ownership of your development through training and hands-on experience What We’re Looking For: Supervisory experience in a production or packing environment, ideally in food or FMCG Hands-on, proactive, and ready to lead by example Strong communication and team management skills If you’re ready to take the next step in your career, apply today by sending your CV. Concept Recruitment is acting as an Employment Business in relation to this vacancy

Job Title Fleet Risk Manager Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Based out of our Head Office in Tipton, with regular travel to all our depots reaching from Sheffield to Cambridge, Birmingham and Bristol. Our Company Doocey Plant Hire is a core division of the wider Doocey Group, providing high-quality plant and equipment solutions to support utility, civil engineering and infrastructure projects nationwide. With a modern, well-maintained fleet and a focus on reliability, safety and service, we play an important role in keeping projects moving efficiently across both Doocey Group operations and our external client base. As part of a family-run business with over 40 years of industry experience, we are built on strong Black Country values of integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Our teams operate in a fast-paced, performance-driven environment where responsiveness, compliance and operational excellence are essential. We are proud to support critical works across the utilities and civil engineering sectors, providing dependable plant hire solutions that help our clients and colleagues deliver safely and effectively. If you are looking to join a growing organisation that values hard work, quality and ambition, you will feel right at home at Doocey Plant Hire. The Role We are looking for a Fleet Driver Trainer & Coach to support the ongoing development, safety and performance of drivers across our fleet. This role focuses on improving the competency, confidence and overall driving standards of new, existing and high-risk drivers through structured coaching, practical assessments, ride-alongs, targeted training and performance monitoring. You will play an important part in reducing road traffic collisions, at-fault incidents, insurance claims, unsafe driving behaviours, vehicle damage and associated fleet costs. Responsibilities & Requirements • Carry out driving assessments for new starters and periodic reassessments of existing drivers, • Deliver 1-to-1 coaching sessions for high-risk or underperforming drivers, • Undertake targeted assessments following RTCs, near misses, complaints, telematics alerts or vehicle damage, • Complete on-road driver evaluations, ride-alongs and practical assessments, • Identify unsafe behaviours, driver weaknesses and training needs, • Produce individual driver improvement plans and monitor progress, • Deliver refresher training, post-incident retraining, toolbox talks and behavioural improvement sessions, • Provide technical coaching on hazard awareness, observation, anticipation, speed control, safe manoeuvring, reversing and defensive driving, • Review telematics reports, dashcam footage, driver scorecards, incident records and customer feedback to identify trends, • Support post-incident driver debriefs and feed lessons learned into future training and safety communications, • Maintain accurate records of driver assessments, coaching and training, • Report on driver improvement activity, progress and outcomes, • Escalate persistent non-improvement or serious concerns to management, • Support fleet safety standards, safe systems of work and road risk reduction objectives, • Promote a positive, proactive driver safety culture across the business The Person • Credible with drivers and able to build strong working relationships, • Calm, professional and confident in handling challenging conversations, • Able to challenge unsafe behaviours in a firm but supportive manner, • Highly observant with strong assessment and feedback skills, • Organised and disciplined with accurate record-keeping ability, • Able to work closely with operational teams, fleet teams and management Technical Skills & Experience • Experience in driver coaching, driver training, fleet safety, road safety or transport operations, • Strong knowledge of safe driving techniques and behaviour improvement, • Experience conducting driver assessments, coaching sessions and practical evaluations, • Familiar with telematics, dashcam analysis, driver scorecards and fleet systems, • Relevant backgrounds include ex-traffic police, DVSA, enforcement, military transport or fleet risk management Qualifications & Training • Full UK driving licence (essential), ideally Cat 2, • Advanced driver, assessor or trainer qualification (desirable), • CPC Transport Manager and/or FORS knowledge (preferred but not essential) Additional Information Doocey Group value a diverse workforce and welcome applications from all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary