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Blatchford is a multi-award-winning manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users. Through science, technology, and maintaining a clear focus on people, we make mobility possible. We have a fantastic opportunity for a Prosthetist to join our existing team based at our Wolverhampton clinic. As Prosthetist you will work as an integral member of this busy, dedicated amputee rehabilitation service for adults and children. This is a fantastic opportunity for an experienced Prosthetist to further develop their skills. The role Key duties: • Treating a complex range of patients, using the latest technology including CAD CAM, • Providing a high standard of prosthetic care and treatment across a range of amputation levels and pathologies always ensuring best practice., • Maintaining your own up to date knowledge of available components and a good understanding of their functions to ensure well-fitting prostheses. What are we looking for? As a Prosthetist you will have the following. Key skills • Degree qualified in Prosthetics and Orthotics, or equivalent., • HCPC registration, • BAPO or ISPO (desirable)., • Experience in lower limb prosthetics, • Experience in delivering a range of prosthetic clinics., • Experience or have a desire to be involved in audit or service evaluation. What can we offer you? As a Prosthetist you will receive. • A structured graduate training programme, • In house and external clinical training, • On-going support and one to one mentoring from experienced clinicians, • CPD support to further develop your clinical skills, • Opportunities to dual practice, • Competitive salary, • 25 days holiday increasing with service, • Opportunity to purchase additional holiday, • Contributory pension, • Discounted shopping and leisure activities, • Health cash plan, • Cycle to work scheme, • On demand pay

Venatu Recruitment are proud to announce that a new client of ours who are specialists within the Fire Protection industry are now looking for a Fire Sprinkler Design Engineer to join them as soon as possible! They pride themselves of being a leading figure within the industry offering several different Fire Protection & Sprinkler services such as design, fabrication, installation and commission for residential, commercial and industrial applications! They're also one of the most established in their field having been trading for almost 40 years with a consistent focus of delivering the highest quality service which has amassed them an enviable reputation of being the best in the business within the industry! Due to the consistent growth and expansion their now looking for a Fire Sprinkler Design Engineer to join them ASAP! For this role you will need to have a full understanding of BSEN 12845 (NFPA & FM Global beneficial) and have the ability to problem solve and resolve issues that occur on a daily basis. This is a full-time role paying between £50k - £70k + Company Car! Job Duties Include: • Ensure clients/ insurers requirements are adhered to at all times., • Work closely with the project team to ensure designs are completed and on time and to the technical submissions standard, • Be involved in drawing and calculations to ensure compliance within the relevant fire sprinkler system standards, • Comply relevant documents to tender works from a clients initial inquiry, • Carrying out site surveys prior to design collating the required information, • Complete ISO-9001 paperwork relating to projects The type of candidate they're looking for: • LPCB Basic - mandatory, • LPCB intermediate or LPCB FHC -not essential but would be an advantage, • Auto Cad 2D (essential), • Experience of carrying out site surveys, attending client meetings and site installations, • Minimum of 5 years’ experience within Sprinkler Industry, • CSCS Card desirable but not essential, • Customer care/relationship building skills, • Able to work as a member of a team, • Able to work without direct supervision, • Able to conduct surveys on site., • Able to deal directly with customers in a professional manner and represent the company, • UK driving license; this position is primarily office based but with travel being a significant part of completing the role. There's a number of great benefits to accompany this role so if this is for you, please apply with your CV ASAP!

Job Type: Full time We have a new opportunity for a Future Talent Advisor to join our team within Vistry Services, at our Wolverhampton office. As our Future Talent Advisor, you will manage the Future Talent and Educational Sponsorship programmes, ensuring smooth operations and compliance. You will coordinate Graduate and Trainee programmes, handle apprenticeship accounts, and develop relationships with training providers. Additionally, you will collaborate with internal and external stakeholders to drive talent development and optimise apprenticeship funding. If you are passionate about supporting others and have expertise in managing early careers programmes, we would love to hear from you. Join us in developing the next generation of leaders and professionals. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • A minimum of 5 GCSE’s (at A* to C) inclusive of English & Maths, • IT Literate, with an ability to work within generic Microsoft Office packages, as well as bespoke systems, • Partnership working, • Project management, • Experience working with Early Careers, • Understanding of Government initiatives such as T-Levels, • Strong understanding of Apprenticeships and how they work, • Know the commercial importance of working with tight deadlines and strong processes, • Ability to display a business partnering approach and manage the expectations of each part of the business effectively, • Excellent organisational skills, with the ability to ensure flexibility when required, • Excellent communication skills and the ability to liaise confidently with people of all levels, • Flexible to support all areas of the business, to attend events, various offices and site locations within the business as and when necessary, • Driving Licence essential in order to effectively support all areas of the business, • Embed, refine, and evolve Future Talent programmes by delivering a range of initiatives, including Trainee and Graduate programmes, and ensuring the end-to-end cycle from onboarding to transition into experienced roles., • Monitor and optimise apprenticeship and educational sponsorship programmes, including the Apprenticeship Levy Account and CITB grant funding claims, and provide guidance on further study and training., • Collaborate with internal and external stakeholders to support talent development, manage onboarding processes, and ensure compliance with entry requirements and programme standards., • Evaluate and monitor programme feedback through pulse surveys, supporting continuous improvement and addressing any issues, while maintaining regular check-ins with Future Talent cohorts., • Organise and support career development events, including conferences, workshops, and work with the Communications Team to create promotional materials and case studies., • Manage and oversee the Future Talent and Educational Sponsorship inboxes, ensuring timely responses to queries., • Organize and administer Graduate & Trainee programme arrangements, including inductions, PPE and IT ordering, training schedules, and quarterly meetings., • Administer the DAS account for Apprenticeships, including onboarding new cohorts with educational providers., • Maintain and update the Educational Sponsorship and Apprenticeship tracker, both internally and externally., • Oversee the day-to-day administration of the CITB account, managing claims across Future Talent., • Manage apprenticeship incentives and ensure monthly reminders for graduate programme rotational feedback and management support., • Reconcile CITB claims monthly for eligible workshops and courses run by the People Development team, as well as professional qualifications outside the Apprenticeship Levy., • Track and approve Educational Sponsorships, responding to changes in personnel within the business., • Ensure governance and compliance of Apprenticeships and Educational Sponsorships, maintaining accurate records on the HR system., • Manage the Future Talent budget, including raising POs and financial reconciliations., • Occasionally travel for team meetings and events., • Manage and track work experience requests, ensuring a seamless process., • Lead the "Candidate Keep Warm" strategy to maintain engagement with potential candidates. Join us in making Vistry. #LI-WS1

Job Type: Full time We have a fantastic opportunity for a Senior Quantity Surveyor to join our team within Vistry North West Midlands, at our Wolverhampton office. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • HNC / HND in Surveying or equivalent, • Proven experience as a PQS / SQS / Commercial lead working within a residential house builder (dependent on position level), • Experience maybe gained from a similar position or promotion, • A good understanding or building regulations and legal obligations, • A good knowledge or construction methods and materials, • Strong mathematical and IT ability, • Ability to assess and analyse information, • Good business sense, • Good understanding of budget management, • Negotiating and networking skills, • Excellent communications skills, • Able to work under pressure, and accept criticism of work, • Good team working skills, • Accurate with an eye for detail, • A methodical approach, • Degree in Surveying or similar, • Working towards being a Member of the Chartered Institute of Building (CIOB), or Royal Institute of Chartered Surveyors (RICS), • Lead, support and coach your direct reports and the wider team to support their growth and development., • Be active in the recruitment of new starters to the team and then throughout the employee life cycle, including holding development reviews and succession planning exercises., • Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication., • Recognise and advise Site Managers on delays, extensions of time and loss and/or expense and ensuring relevant notices are issued., • Attend development meetings when appropriate, contract pre-start and subcontract package review meetings., • Upon receipt of Contract Documentation, you will be responsible for checking all contract drawings to identify errors, omissions, anomalies and areas where unnecessary cost may arise., • Receive initial tender information and assist in the preparation of the proposed tender lists and updating of subsequent procurement programmes., • Distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors, • Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required., • Assess site staffing levels and build programmes with the Construction Director to ascertain preliminary costs, including collating all cost information and preparing the start on site budget., • Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team., • Prepare stage payment schedules to assist in the financing of the works., • Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order., • Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations., • Issue variation orders and development changes alongside providing cost advice on major variations prior to issue. You will issue revised contract drawings to subcontractors; negotiating the cost of variations including liaising between Buyers and Build Managers. You will provide a full range of pricing information for purchaser’s extras., • Check all costs posted to each contract, collate and reconcile all costs resulting from subcontract works, variation orders, site instructions, material order and preliminary / running costs. This will include providing monthly analysis of costs and identify possible areas of over expenditure at future dates., • Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates., • Take responsibility for the preparation of documents for the basis of external valuation with the client’s agent (CSA, Stage payment schedule, Tick offs)., • Keep the RAMS schedule updated and issued to all relevant parties., • Preparation of financial reports including:, • Internal Valuations/CVRs and subcontract liability reports in accordance with schedule of accounting period end dates and deadlines., • Margin Analysis reports., • Commercial Analysis (final margin) forecasts and Cost to Complete forecasts., • Cash Flow forecasts., • Turnover forecasts., • De-brief reports., • Compile and present CV2 tender summary sign-off in accordance with parameters determined in the Commercial Best Practice Manual. Compile and present CV1 tender summary sign-off in accordance with parameters determined in the Commercial Best Practice manual. Coordinate the activities of the Material Buyer and Company Estimator to achieve CV1 and CV2 sign-off., • Obtain authorisation to ‘let’ all sub-contract orders valued over thresholds as noted in Commercial Best Practice Manual., • Place and issue sub-contract orders in accordance with Group Policy and Commercial Best Practice to budget and within programme requirements., • Attend and minute all sub-contract order adjudication meetings., • Compile reports on contract letting vs. estimate for each site periodically, as required., • Liaise with build department on sub-contractors’ performance and compliance with order conditions., • Ability to deal with complex consortium sites and attend relevant meetings., • Attend and project team meetings as required., • Complete sub-contract orders to accord with site programmed build requirements in accordance with Group Policy and Group Rebate schemes and fully adjudicate prior to issue of documentation., • Set up and regularly review with the site management team the PPQA tick sheet to facilitate sub-contract contract work payment., • To liaise with company management and provide all necessary forecast and site budget information to meet the business’s reporting requirements., • Control and report post contract cost movements per development every month. Update CV1 and CV2 site specific reports and provide details of all “unscheduled” and “scheduled” order revisions i.e. Site Instructions and site purchase orders. To provide such monthly reporting as required by the Commercial Manager., • Review professional fee provisions and statutory service cost, and credits, with the technical department., • Ensure invoices/applications for payments are processed in accordance with Bovis Homes Standard Terms and Conditions of Contract., • Maintain a half yearly site reserve list., • Issue Payment Withhold Notices, where a contractor application, or part thereof, is in dispute in accordance with Construction Act., • Immediately advise management of notification of impending claim or legal action arising from a disputed claim or payment from a Sub-Contractor/service provider., • Where necessary, determine a sub-contract order in accordance with Standard Terms and Conditions of Employment and liaise with Build Department in this respect., • Diligently use the Bovis Homes construction system to manage site project administration, including orders, variations, valuations, etc., • Assist in the regular review of materials on-site and material valuations., • Agree and process all sales variation requests, including works to show homes, stock plots and sales incentive works in accordance with group procedures., • Properly categorise on the construction system “unscheduled” and “scheduled” order amendments., • Settle all variation invoices/applications for payment in accordance with Bovis Homes Standard Terms and Conditions of Contract., • Process groundwork’s payments/applications for payment using the Bovis Homes AGA payment system as outlined in Commercial Best Practice Manual., • Ensure the collection of retention against all sub-contract orders in accordance with Group Policy. Manage and certify retention releases on completion of the development., • Complete and agree sub-contract final accounts within 6 months of the last legal completion on-site and prior to the first release of retention to the individual sub-contractors., • Maintain final account schedule., • Maintain completed development provision on CV1., • Maintain CV2 reserves as part of the ‘Old Site Reserve’ central file., • Liaise with the technical department to secure site adoptions and tender, let and administer maintenance orders, as required., • Complete formal site closedown procedure in accordance with Group Policy., • Assist the Commercial Director / Manager to ensure:, • correct financial controls of sites is maintained at all times., • all sub-contract payments are recorded and processed through the surveyors and payments clerks in accordance with the general terms and conditions of purchase orders., • Inform the management team of any abnormal cost or circumstances which will have a significant effect on cost or have long term cost implications., • Ensure Quantity Surveyors are pro-active on sites within their daily control, advice and discuss any operation or method where cost savings could be achieved., • Mentor, manage and develop assistant/ junior surveyors and ensure the efficient running of the surveying team., • Ensure you keep up to date with legislation changes and attend training and technical training as and when require by the Company. Join us in making Vistry. #LI-LK1

Job Type: Full time We have a great opportunity for a Customer Service Technician to join our team within Vistry North West Midlands, covering various sites with our main office located in Wolverhampton. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5* builder status. To assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company van, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Delivering customer service excellence and best practice within a fast paced and challenging environment, • General carpentry, making good, painting and decoration, dry lining, tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors, • Knowledge of basic plumbing and an ability to diagnose basic plumbing issues, • Mastic and sealant skills to accord with the NHBC consistent approach to finishes, • A Keen eye for detail and final finish, • Able to engage and build positive working relationships with our customers and stakeholders to manage customer journey, • Excellent communication skills with an ability to remain calm under pressure, • Excellent time management, planning and prioritisation skills, • Formal carpentry qualification, • A background in construction / housebuilding, • Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1, • To carry out remedial works as deployed by the customer’s service team in occupied and unoccupied properties, • To organise and prioritise workload, and review defects lists to ensure that any materials required are collected prior to customer appointments., • To complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit, • Ad hoc duties on closed site and assist with any customer ready inspection works when required., • To assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects., • Provide feedback on subcontractor quality issues., • Work as part of a team and provide support to the Customer Service Manager and Coordinators. Join us in making Vistry. #LI-LK1

We have a great opportunity for a Sales Consultant to join our team within Vistry Manchester & Cheshire East, covering sites across Manchester, with your reporting office being based in Warrington. As our Sales Consultant, you will be the lead sales consultant on the development. You should carry out all aspects of the day to day running of the marketing suite in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Mileage Allowance Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality. Experience working in a customer facing role delivering under pressure. Experience in generating leads and sales through telephone-based business development. Proven track record of achieving sales targets. Proven track record of exceptional sales. Excellent IT skills with demonstrable knowledge of Microsoft Office tools. Comfortable using multi-channel forms of communication. Ability to handle complaints and difficult situations. Strong negotiation and sales skills. Proven track record of successfully completing the sales process with customers in the housebuilding industry An interest in property and the housing market. Good planning and organisational skills. Excellent communication skills. The ability to work under pressure and meet sales targets. Willing to travel to all sales sites, including regional offices. Willing to work weekends. Willing to travel to all marketing suites, including regional office, within the division as required. Full driving licence and access to a suitable vehicle. More about the Sales Consultant role Ensure smooth running of the marketing suite. Assist the Sales Manager as required Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development. Create and deliver informative and clear sales pitches and tours of the show home and development. Negotiate with customers to ensure the best sales outcome for the business Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions Effective management of appointments with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively. Have a detailed knowledge of all Countryside Homes and the build progress on your development to ensure each customer is given every opportunity to purchase a new home Have detailed knowledge of all plots available and upcoming within the development. Proactively manage and follow the sales process and customer journey as per the Vistry process and procedures. Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Proactively working as a member of the sales team and demonstrating effective team working skills. Evaluate each sale as to how it can be achieved more effectively, efficiently, and profitably for the Company. Ensure every customer contact is recorded on the relevant CRM system and in line with GDPR. Deal with all customers in a polite, friendly, and efficient manner. Ensure that customers are kept fully and regularly informed of the progress of their purchase. Respond to all cancellations making every effort to 'save' and if necessary, renegotiate the reservation. Have detailed knowledge of all relevant purchase assistance schemes and alternative developments Ensure competitor analysis is undertaken as determined by Sales Manager Carry out daily tasks required for your development. Take responsibility for all company property and equipment across each site within the specified sales hub. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. #LI-KM1 TPBN1_UKTJ

Important information Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future. Job description Care Coordinator Location: Albrighton, Wolverhampton, WV7 3FA Salary: From £27,000 + bonus & on-call (DOE) Hours: Full-time | Monday to Friday About Us At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs - we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment - and we're looking for people who share those values. About the Role In this pivotal role, you'll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients. You will be based at your local Apollo Home Healthcare office in Albrighton, but at times, travel across the West Midlands & Shropshire regions will be required. Key responsibilities include: Act as the first point of contact for our clients, their families, and healthcare professionals Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes Monitor care delivery to ensure it meets individual care plans and quality standards Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions Support the out-of-hours on-call service on a 1 in 8 rota basis - with no requirement for hands-on care. When covering a weekend, you'll receive an additional day off the following week to support a healthy work-life balance. What You'll Need A Full UK Driving Licence and access to your own vehicle Solid experience in an office-based role, with a good understanding of admin processes and documentation. Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional. Strong problem-solving skills and the ability to remain calm and professional under pressure Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs. A team player with a positive, proactive approach and the ability to build strong working relationships. What We Offer Progression opportunities 25 days annual leave, plus Bank Holidays An extra day off for your birthday* An additional day off following the completion of on-call duties Bonus scheme Loyalty reward programmes at 3 and 5 years* Refer-a-friend scheme Workplace pension Paid DBS How to Apply If you are motivated, compassionate, and looking to join a supportive and dedicated team, we'd love to hear from you. Please apply with your CV via this job board. If you'd like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team: Phone: 01902 327396 Email: Equality, Diversity & Inclusion At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams. We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life. TPBN1_UKTJ

Join our Dudley Team! Creative Support is seeking an enthusiastic and experienced Team Leader with a strong understanding of learning disabilities, physical disabilities, complex health needs and autism. This is an exciting opportunity to join our dedicated team in the Dudley area, leading high-quality supported living services. About the Role We are looking for a compassionate and motivated Team Leader to support four wonderful ladies who live together in a welcoming bungalow with a beautiful garden in Stourbridge. All are wheelchair users with complex health needs, including dysphagia and epilepsy, and each has a unique personality, interests, and aspirations. Your role will be to lead and inspire a dedicated staff team, ensuring the delivery of person-centred support that promotes dignity, independence, and wellbeing. You'll create an environment where the ladies can thrive - enjoying life at home, in their garden, and making the most of opportunities in the community. Coordinating personalised support - Lead the delivery of care and support for four ladies living together in a bungalow with a lovely garden, ensuring every aspect of their daily lives is guided by their needs, choices and preferences. This includes safe administration of medication, emotional reassurance, support with mobility and personal care, and enabling them to enjoy meals, activities and community outings. Inspiring and supporting your team - Supervise, coach and motivate staff, volunteers and students to deliver compassionate, high-quality care. Provide clear direction, constructive feedback and ongoing development so that every team member feels confident and capable in their role. Championing safeguarding - Ensure safeguarding measures are always in place to protect the ladies, making sure that staff understand, follow and uphold policies and procedures that keep people safe. Lead by example in promoting a culture of vigilance and accountability. Building strong partnerships - Promote excellent customer care by maintaining positive, professional relationships with the ladies' families, health professionals and partner agencies. Ensure communication is open, transparent and respectful at all times. Nurturing relationships - Develop and sustain meaningful, trusting relationships with each of the ladies, recognising their individual personalities, cultural backgrounds and interests. Create an environment where they feel valued, respected and empowered to live fulfilling lives. What We Offer A comprehensive induction and access to our award-winning Creative Academy , which provides an extensive range of training opportunities. Continuous professional development , including the chance to work towards recognised qualifications such as a Diploma Level 5 in Health and Social Care . A commitment to investing in our people - our Training and HR Department are proud to hold Investors in People Platinum status , a mark of our dedication to supporting and developing our staff. Ongoing support and guidance from experienced managers who are committed to your growth and success. A genuinely rewarding role where you will make a real difference in the lives of four inspiring women every day. Vacancy Reference Number: 87441 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS TPBN1_UKTJ

In a Nutshell We have a great opportunity for a Customer Service Technician to join our team within Vistry North West Midlands, covering various sites with our main office located in Wolverhampton. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5* builder status. To assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company van Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Delivering customer service excellence and best practice within a fast paced and challenging environment General carpentry, making good, painting and decoration, dry lining, tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors Knowledge of basic plumbing and an ability to diagnose basic plumbing issues Mastic and sealant skills to accord with the NHBC consistent approach to finishes A Keen eye for detail and final finish Able to engage and build positive working relationships with our customers and stakeholders to manage customer journey Excellent communication skills with an ability to remain calm under pressure Excellent time management, planning and prioritisation skills Full Driving license with a willingness to travel Desirable Formal carpentry qualification A background in construction / housebuilding Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1 More about the Customer Service Technician role To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties To organise and prioritise workload, and review defects lists to ensure that any materials required are collected prior to customer appointments. To complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit Ad hoc duties on closed site and assist with any customer ready inspection works when required. To assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects. Provide feedback on subcontractor quality issues. Work as part of a team and provide support to the Customer Service Manager and Coordinators. Carry out work in a safe, cost-effective manner and look for opportunities to reduce costs and improve standards. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-LK1 TPBN1_UKTJ

What youll do Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience W

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