Trabajos performance coach en BorehamwoodCrear alertas

People Partner (4 days per week) | 9-month FTC | £55,000 - £60,000 | Watford, Hertfordshire (Hybrid) My client are seeking a commercially minded and confident HR Business Partner to support senior stakeholders and drive people strategy across the business. This is a true partnering role requiring strong stakeholder management capability, solid employee relations experience, and the confidence to challenge and influence at all levels. You will act as a trusted advisor to leaders, balancing business objectives with people-focused solutions while maintaining high standards of fairness, empathy, and emotional intelligence. Responsibilities: • Partner with senior leaders to deliver the people strategy aligned to business goals, • Provide confident, constructive challenge and push back where appropriate, • Coach and influence managers on performance, engagement, and organisational effectiveness, • Lead and manage complex Employee Relations (ER) cases including disciplinaries, grievances, performance management, and absence, • Ensure consistent application of HR policies and employment law, • Support organisational change initiatives and workforce planning, • Analyse people data to inform decision-making and improve performance, • Promote a positive, inclusive and high-performance culture Skills: • CIPD level 7 qualified, • Proven experience operating as a solid HR Business Partner in a fast-paced environment, • Strong stakeholder management skills with the ability to influence and build credibility quickly, • Demonstrated confidence in pushing back and providing consultative challenge, • Significant Employee Relations experience, including complex case management, • High levels of empathy and emotional intelligence, • Strong knowledge of UK employment law, • Commercially aware with a pragmatic, solutions-focused mindset Package: • £55,000 - £60,000 basic, • Hybrid working, 2 days a week in the office

Team Leader – Lead, Develop and Drive Performance If you’re ready to take the next step in your recruitment career, this role combines personal performance with leadership responsibility. You’ll coach consultants, drive team results and contribute to overall branch success. Key Responsibilities • Coach and develop consultants • Drive team billing and performance • Maintain personal billing alongside leadership duties • Support strategic growth initiatives • Contribute to overall branch performance What You Bring • Strong billing track record • Experience mentoring or supporting others • Commercial confidence • Leadership mindset and accountability What Success Looks Like • Clear team revenue growth • Development of consultants within your team • Progression into senior leadership roles Package and Benefits • £32,000 to £35,000 basic plus uncapped commission • 32 days holiday plus your birthday off • Reduced working hours during school holidays, full pay • Great Place to Work certified culture • EAP, wellbeing support, incentives and regular events • Clear progression into leadership roles • Office-based role About Supply Desk Supply Desk is a national education recruitment agency supporting schools across the UK since 2002. We’re Great Place to Work cer...

Due to growth and new contracts, were looking for an additional Senior Regional Service Engineer to join a dedicated service team, where youll play a key role in upholding the brand and delivering outstanding service to customers. This is a hands on, field based role, focused on the service and repair of industrial and municipal cleaning equipment. Youll be representing a globally respected company with a strong customer first approach. Location Requirements This is a field-based role covering London and surrounding areas . We are open on location and welcome applications from engineers based across the wider London region Key Responsibilities for the Senior Engineer Service, maintain and repair a wide range of cleaning equipment Diagnose faults and complete accurate service reports Plan and manage your daily workload with the Service Manager and Scheduler Take ownership of your area, ensuring service standards and performance are met Manage van stock and parts effectively Support and coach other engineers where needed Identify potential sales leads Build strong, professional relationships with customers What Youll Need Strong experience across electrical, mechanical, hydraulic, pneumatic or diesel equipment Background in municipal, FLT, plant hire, HGV or similar industries (ideal) Confident diagnosing complex faults and working independently in the field Able to manage your own workload and take responsibility for your area Good IT skills and experience completing service reports Full UK driving licence Willingness to travel, including occasional overnight stays Passport (preferred for possible training in Germany) Whats in it for You Salary up to £41,110 OTE £50,000 with overtime London weighting (£300 per month where applicable) Fully expensed company van (optional personal use) All tools provided 25 days holiday bank holidays your birthday off Pension, health plan, sick pay & critical illness cover End of year discretionary bonus Staff discounts and social events Ongoing training and career development Training & Onboarding Youll follow a structured 12 week training programme , including factory led courses and hands-on support, working alongside experienced engineers with ongoing development.

Permanent Full Time We are looking to recruit aVoidsSupervisor to join us, based in St Albans. About the Role Joining us as aVoidsSupervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPIs. You will assess resource requirements and support the management of the day-to-day activity, ensuring that all teamobjectivesare met within overall time,costand budget constraints. You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities.Youllhold regular review meetings and coach, mentor and motivate staff, ensuring development needs areidentified.Youllalsobe responsible forresolving any complaints, informing management, and implementing action plans to address any areas of dis-satisfaction. Key attributes to this role are as follows: * Youllhold a Level 3 trade qualification or Supervisor NVQ and a Blue CSCS card. * Operational management experience/service delivery in trade role - managing operatives and subcontractors performance and KPIs. * Experience in working at height, scaffolding etc. * Passionate about service delivery,employeeand resident engagement. * Can do attitude and attributes perfected to deliver first time fix solutions. * Delivering a compliant,safeand resilient service. * Delivering services within budget. * Strongtrack recordof managing multi-site workforces. * No hybrid working, must be able to work frommain officelocatedin St Albans * Good levelof written English e.g. ability to write responses to complaints. * Good computer skills. * Good project management skills. * Good communicationskills e.g. ability to communicate with different stakeholders atdifferent levels. * Ensure best practice prevails throughout the Regions activities. About You You must hold a UK driving licence for a minimum of 12 months. Withpreviousexperience in void delivery,youllhave experience in management ofdirectoperativesand subcontractors.Youllbe able to work to deadlines/targets. Holding an NVQ Level 3 in Construction Management,ideallyyoullhold a GoldCSCS Card. Benefits * Company Van (work use only) * Profit Share Discretionary Annual Bonus Scheme * 26 Days Holiday plus Bank Holidays * Enhanced Pension Plan * Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) * Life Assurance & Accident Cover * Share Save * Enhanced Maternity & Paternity Pay * Work Perks Discounts & Vouchers * Buy & Sell Holiday Schemes * Flexible Working & Flexible Bank Holidays * Cycle to Work * Volunteering (2 days paid) * Learning & Development Opportunities * Extensive Wellbeing Support, including EAP * Loyalty & Values Awards * Funded Professional Subscription * Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leavinga lasting legacyin the communities we serve. Our servicesinclude,responsive repairs, void refurbishments, compliancyservicesand planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented peoplearekey to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to the full Job Description upon completing your application. JBRP1_UKTJ

Performance Coach Salary: £33,000 per annumLocation: BarnetAs our Performance Coach, you will work closely with our frontline Employment Advisors to offer actionable feedback through one-to-one and group coaching observations, helping advisors strengthen their skills, overcome performance barriers,

A community sports club in Watford is seeking a Women's Performance Coach for its 1st and 2nd XI teams. Ideal candidates should have a Level 2 qualification in England Hockey and experience in coaching. The role requires a coach who can provide tactical training and development for a diverse group o

A growing financial planning organization is seeking a Performance & Excellence Associate (Financial Planner Trainer) to enhance adviser performance through effective coaching and support. This role involves delivering personalized training, analyzing performance trends, and facilitating professiona

The coach will have responsibility for all aspects of first team and second team outdoor training and development, including Saturday coaching of the 1s side. Individuals lacking one or other of these criteria (for instance experienced players looking to step into coaching) should feel free to apply

Assistant Store Manager | Brent Cross | Premium Retail | Up to £40k + Commission This is an opportunity for an experienced Assistant Store Manager to step into a key leadership role within a premium retail environment experiencing strong growth and momentum. As an Assistant Store Manager, you will take full ownership of the store, driving commercial performance, leading from the front, and building a high-performing, sales-focused team. This is a hands-on role suited to someone who thrives on the shop floor and leads through presence, pace and example. The Role As an Assistant Store Manager you will take full ownership of store performance, KPIs and commercial results Lead from the front through confident, proactive selling Build, coach and develop a high-performing team Drive conversion, ATV and overall sales standards Maintain exceptional store presentation and operational standards Create a positive, energetic and results-driven cultureAbout You Proven experience as an Assistant Store Manager in a retail store and leading a team Commercially driven and motivated by targets and results Hands on leadership style with strong presence on the shop floor Confident developing people and elevating performance Professional, driven and ambitious, with a growth mindsetPackage Competitive basic salary Uncapped commission with strong earning potential Progression linked to performance Opportunity to be part of a growing premium retail businessThis is a great opportunity for a commercially driven Assistant Store Manager who thrives in a sales-led environment and is ready to step up and take on greater responsibility. If this aligns with your experience and ambitions, apply now or get in touch for a confidential conversation. BH35485

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Grounds Maintenance Operative The Grounds Maintenance Operative is responsible for ensuring that following each visit to the allocated buildings the relevant output standards are met and all sites and buildings present a neat, tidy, and well-tended appearance. To create and maintain to a required standard in Grounds Maintenance in line with the agreed specification. Key responsibilities are as follows: * Ensure that grounds are maintained to the standard and at the frequency specified by BT in the contract. This is to include, but not restricted to: o Grass cutting and edge trimming o Prune bushes, shrubs, and hedges (seasonal unless H&S). o Prune all other trees to industry standards (remove low obstructing branches to height of 2.2m above ground level). o Clear fences, walls and gates of weeds, moss, algae, and other inappropriate plant growth o Clear roads, paths, terraces, car parks and other hard standing of weeds, moss, algae, debris, and leaves o Ensure that boundaries, roadways, parking areas and pathway road markings (including signage) are visible, and no overhanging plants are present. * To carry out self-assessments for Key Performance Indicator (KPI) 13. Standard to be reached at end of visit. * To take proactive responsibility for meeting Health and Safety requirements whilst undertaking the role * To comply with all relevant legislation (including Local Authority legislation) including that relating to waste, pesticides and COSHH * To take responsibility for and maintain in good working condition all company equipment including vehicles. * To ensure that all clients and customers are dealt with promptly and courteously according to company standards. * Supports delivery of Health and Safety policy and standards. * To complete all allocated Grounds Maintenance tasks shown on the Work Schedule for a specific area. Person Specification: * Full UK driving licence (preferably with trailer towing category on licence). * Able to perform the role to the required standard within a short period after completion of training. * Must be willing to travel between sites on a day-to-day basis. * Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) on own site areas. * Able to perform the role to the required standard within a short period after completion of training. * Good communication skills. * The ability to plan own work schedule according to the business needs and environmental conditions. * Must have the ability to be able to lone work most of the time. * Awareness of Grounds Maintenance specification and general industry awareness. * Experience of being part of a team which has to deliver specific targets. * Must have an understanding of Job allocation software. * Trained to Lantra Awards and/or NPTC Industry Standard level is recommended however training will be given if the required experience levels are met. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future

Job Title: Team Leader Location: Colindale Salary: Up to £29,000 per annum Role: Full-Time Permanent Are you a dynamic Team Leader or Supervisor ready for a step up in your career? We are seeking a hands-on, energetic person who leads by example on the shop floor. Established in the 1960s, we are a market-leading business based in the heart of London’s vibrant Chinatown. Over the last 55 years, we have expanded across the UK and become one of the nation’s most diverse food retailers. About the Role: As a Team Leader, you will lead, motivate, and inspire your team to provide exceptional service to every customer. You will be responsible for maintaining high standards across the store and driving your team to achieve targets and enhance the customer experience. This is a great opportunity for a career-driven individual looking to immerse themselves in a people-focused company and take the next step in their career. Key Responsibilities: Lead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development Drive sales by maximising every opportunity, while maintaining positive standards Maintain high levels of stock availability, ensuring store presentation is at its best Oversee daily store operations, ensuring outstanding customer service at all times Inspire the team to deliver top-tier customer service, achieving KPIs and exceeding customer satisfaction goals Maintain and enforce safe working practices across the store Work closely with the management team to drive improvements and growthYou: Fluent in Cantonese or Mandarin (preferred but not essential) A natural leader with a strong ability to inspire, coach, and motivate your team Proven experience in a fast-paced retail, hospitality, or leisure environment Passionate about customer experience and delivering retail excellence Strong work ethic, proactive attitude, and the ability to thrive in a demanding environment Articulate, confident, and able to communicate effectively with both customers and colleaguesIdeal Candidate: Previous experience in a retail management position or similar fast-paced environment A passion for people development, achieving team success, and delivering results Ability to manage multiple tasks while ensuring excellent service delivery Strong communicator with the ability to solve problems effectivelyBenefits: Career development and progression opportunities Competitive salary, store discount and free on-site parking Ongoing training and support to help you succeed in your role A dynamic and fast-paced work environment where you are encouraged to grow and achieve your potentialPlease note: This role will require an initial training period of 3 months at the Tottenham location, with travel costs covered. If you're a career-focused Team Leader who thrives in a fast-paced, people-focused environment, APPLY NOW for immediate consideration! ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query

Safety Business Partner Salary: Up to £55,000 + Benefits Location: Watford / Northampton (Hybrid working) Are you passionate about creating safer workplaces and supporting teams to embrace safety as a core value? Do you thrive in a collaborative environment where your expertise can make a tangible difference across property management? Irwin and Colton have been engaged by a UK retailer to recruit a Safety Business Partner to join an established safety team. This role will support the Property teams and is vital in ensuring compliance, developing safety strategies, and fostering a positive safety culture throughout the organisation. Responsibilities of the Safety Business Partner will include: Collaborate with the Property team and site managers to implement and maintain the Safety Management Framework Support the development and delivery of property-specific health and safety strategies Guide and coach managers and teams on safety leadership, performance and activity Investigate safety incidents, recommend corrective actions and monitor effectiveness Deliver health and safety training and assurance programmes to promote best practicesThe successful Safety Business Partner will have: Proven experience in a multi-site environment; ideally across commercial property, retail or facility management (customer facing) NEBOSH certification and IOSH membership or equivalent Strong understanding of regulatory frameworks within construction and property management Excellent verbal and written communication skills with a keen eye for detailThis is a fantastic chance to join a supportive organisation that values safety, wellbeing and flexibility, offering meaningful development opportunities. For further information and to apply, please contact Madeline Underwood or call (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you

Store Manager | Brent Cross | Premium Retail | Up to £40k + Commission This is an opportunity for an experienced Store Manager to step into a key leadership role within a premium retail environment experiencing strong growth and momentum. As a Store Manager, you will take full ownership of the store, driving commercial performance, leading from the front, and building a high-performing, sales-focused team. This is a hands-on role suited to someone who thrives on the shop floor and leads through presence, pace and example. The Role As a Store Manager you will take full ownership of store performance, KPIs and commercial results Lead from the front through confident, proactive selling Build, coach and develop a high-performing team Drive conversion, ATV and overall sales standards Maintain exceptional store presentation and operational standards Create a positive, energetic and results-driven cultureAbout You Proven experience as a Store Manager in a retail store and leading a team Commercially driven and motivated by targets and results Hands on leadership style with strong presence on the shop floor Confident developing people and elevating performance Professional, driven and ambitious, with a growth mindsetPackage Competitive basic salary Uncapped commission with strong earning potential Progression linked to performance Opportunity to be part of a growing premium retail businessThis is a great opportunity for a commercially driven Store Manager who thrives in a sales-led environment and is ready to step up and take on greater responsibility. If this aligns with your experience and ambitions, apply now or get in touch for a confidential conversation. BH35484

Lettings Manager Location: Bushey Full-Time | Permanent An exciting opportunity has arisen for an experienced and driven Lettings Manager to lead a busy and successful lettings department. This role is ideal for a motivated property professional with strong leadership skills, a proven track record in lettings valuations, and a passion for delivering exceptional customer service. You will be responsible for overseeing the day-to-day operations of the lettings team, driving business growth, ensuring full compliance with legislation, and maintaining outstanding relationships with landlords and tenants. The Role Tenant & Landlord Management Build and maintain strong relationships with landlords and tenants, providing advice and regular updates Negotiate tenancy agreements, renewals, and extensions Respond promptly to enquiries, ensuring high levels of customer satisfaction Lettings Administration & Compliance Oversee the tenant application and referencing process Coordinate preparation and signing of tenancy agreements and legal documentation Ensure all records and paperwork are accurate, up to date, and legally compliant Maintain full compliance with current lettings legislation, housing laws, and health & safety standards Keep the team informed of regulatory changes and ensure adherence at all times Business Development & Performance Identify and secure new lettings opportunities Conduct property valuations and follow-up appointments to maximise conversion rates Meet and exceed monthly and quarterly performance targets Support marketing initiatives, conduct property viewings, and follow up on leads Reporting & Team Leadership Prepare regular performance reports and market updates Maintain accurate records of lettings activity Lead, coach, and develop the lettings team to achieve branch targets Ensure consistent service standards across the department About You Essential Experience Minimum 2 years’ experience in lettings At least 1 year in a Senior Negotiator or Management role Proven experience conducting lettings valuations with strong conversion rates Strong understanding of lettings legislation and processes Ability to thrive in a fast-paced environment Good knowledge of the local property market Skills & Attributes Excellent written and verbal communication skills Strong organisational and time management abilities Customer-focused with strong problem-solving skills Professional, driven, and target-oriented Requirements Full UK driving licence and own vehicle Desirable Experience using agency software such as Acquaint CRM, FixFlo, or Goodlord Relevant property qualification (preferred but not essential) This is a fantastic opportunity for an ambitious lettings professional looking to take the next step in their career within a supportive and forward-thinking environment. If you are results-driven, highly organised, and passionate about property, we would love to hear from you. Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search. Nouvo Recruitment London Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Customer Service Team Leader Watford (Hybrid – 2 days from home) 12-month Fixed Term Contract (Maternity Cover) – Potential to become permanent Competitive salary + bonus + benefits We are partnering with a growing international healthcare distribution organisation to recruit a Customer Service Team Leader to join their operations team on a 12-month maternity cover contract, with the possibility of becoming permanent. This role will oversee the day-to-day performance of the customer service team while ensuring an exceptional service is delivered to clients across global healthcare markets. The successful candidate will combine team leadership, operational coordination and hands-on customer support, working closely with internal teams including Sales, Logistics, Procurement and Quality. The Role Team Leadership Lead, motivate and coach the Customer Service team to deliver a consistently high level of service. Monitor team performance against KPIs and implement improvements where required. Conduct regular one-to-one meetings and team meetings to support development and engagement. Act as the first point of escalation for operational issues within the team. Support onboarding and ongoing training for team members. Manage team schedules, holidays and absences to ensure service continuity. Operational Management Coordinate allocation of customer accounts across the team. Conduct second checks on controlled drug orders where required. Maintain operational procedures, work instructions and documentation. Identify opportunities to improve processes and increase operational efficiency. Lead daily team huddles and contribute to cross-department operational meetings. Customer Service Build strong relationships with assigned customer accounts. Process sales orders and invoices accurately in line with internal procedures and compliance requirements. Coordinate deliveries with logistics teams and monitor orders from placement through to delivery. Manage back orders and proactively communicate updates to customers. Handle customer queries and complaints, ensuring issues are resolved efficiently. About You Minimum 3 years’ experience leading or supervising a customer service team Ideally experience within healthcare, pharmaceutical, medical or regulated distribution environments Strong leadership and people management skills Experience using ERP or order management systems Excellent communication and problem-solving abilities Strong organisational skills with the ability to manage multiple priorities High attention to detail and accuracy Proficient in Microsoft Office Comfortable working in a fast-paced and collaborative environment Desirable: Experience within pharmaceutical distribution or wholesale Experience supporting international customers Additional language skills Benefits Competitive salary Bonus scheme 24 days annual leave plus bank holidays Pension scheme Hybrid working (2 days from home) Opportunity to join a growing organisation with international reach If you are an experienced Customer Service Team Leader looking for a varied role within a fast-growing healthcare organisation, we would love to hear from you. Apply now to learn more

Job Title: Sales Manager Location: Edgware, HA8 7EB Salary: OTE £75k + (uncapped commission) Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. The Role: We are seeking an experienced, driven, and people-focused Sales Manager to lead and develop our high-performing call centre sales team. This role is ideal for a confident leader with a proven background in call centre management, who can inspire performance, drive conversions, and foster a positive, target-driven culture. As Sales Manager, you will take ownership of team performance, ensuring agents effectively manage a high volume of warm and hot leads while delivering outstanding customer experiences. You will play a pivotal role in coaching, mentoring, and motivating your team to consistently exceed sales targets and maintain high-quality client interactions. This is an excellent opportunity for a passionate and results-oriented individual who takes pride in developing others, improving processes, and delivering measurable outcomes. You will oversee day-to-day call centre operations, monitor KPIs, and ensure all activity aligns with business objectives and compliance standards. Building and maintaining strong relationships with both clients and external partners will be key, ensuring every customer journey is handled professionally, empathetically, and efficiently. You will also lead by example-demonstrating excellent communication, active listening, and a customer-first mindset. Working within a fast-paced outbound sales environment, you will ensure your team thrives under pressure, remains motivated, and consistently delivers exceptional results while supporting one another to achieve both individual and collective goals. Essential Requirements: Proven call centre management experience * Must live within a commutable distance to Edgware (HA8 7EB) * Demonstrable experience using Salesforce (or similar CRM systems) in a sales environment * Strong data analysis skills, with the ability to interpret performance metrics and drive improvements * Proven experience training and onboarding new starters within a previous sales role, with evidence of successful outcomes * Excellent sense of urgency with the ability to prioritise tasks and meet deadlines in a fast-paced environment * High level of attention to detail, ensuring accuracy across reporting, processes, and customer interactions * Strong organisational and time management skills * Effective communication and leadership abilities, with experience managing and motivating teamsWho Are We? National Claims is a client management company based in Edgware, Greater London. We specialise in supporting individuals with non-fault accident claims, clinical negligence cases, and housing disrepair matters. Our mission is to guide clients through their legal journey, connecting them with specialist law firms best suited to their needs. Key Responsibilities & Skills: Lead, manage, and develop a team within a call centre sales environment Drive team performance against sales targets, conversion rates, and KPIs Monitor call quality, compliance, and data accuracy in line with business standards Coach and mentor team members to improve performance and customer engagement Ensure accurate data capture and clear case documentation Deliver exceptional customer service standards across all interactions Communicate effectively across multiple channels (phone and email) Manage workloads, prioritise tasks, and optimise team productivity Maintain strong compliance awareness and mitigate risk to the business Encourage persistence and consistency in sales follow-ups and pipeline managementPersonal Attributes: Strong leadership and team development skills Highly motivated with a results-driven mindset Passionate about delivering exceptional customer service Confident communicator with a strong telephone presence Ability to inspire, engage, and influence others Organised, proactive, and resilient in a fast-paced environment Collaborative approach with a focus on team successBenefits: Base salary of £50k, with on-target earnings of £75k - year 1 Pension Scheme Monthly incentives and performance rewards Team social events and nights out Uncapped commission structure 30 days holiday (including bank holidays)Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role

Concession Manager | Brent Cross | Premium Retail | Up to £40k + Commission This is an opportunity for an experienced Concession Manager to step into a key leadership role within a premium retail environment experiencing strong growth and momentum. As a Concession Manager, you will take full ownership of your concession, driving commercial performance, leading from the front, and building a high-performing, sales-focused team. This is a hands-on role suited to someone who thrives on the concession floor and leads through presence, pace, and example. The Role Take full ownership of concession performance, KPIs, and commercial results Lead from the front through confident, proactive selling Build, coach, and develop a high-performing team Drive conversion, ATV, and overall sales standards Maintain exceptional concession presentation and operational standards Create a positive, energetic, and results-driven culture About You Proven experience as a retail leader Commercially driven and motivated by targets and results Hands-on leadership style with strong presence on the concession floor Confident developing people and elevating performance Professional, driven, and ambitious, with a growth mindset Package Competitive basic salary Uncapped commission with strong earning potential Progression linked to performance Opportunity to be part of a growing premium retail business This is a great opportunity for a commercially driven Concession Manager who thrives in a sales-led environment and is ready to step up and take on greater responsibility. If this aligns with your experience and ambitions, apply now or get in touch for a confidential conversation about this role. BH35484

Sales Manager | Brent Cross | Premium Retail | Up to £40k + Commission This is an opportunity for an experienced Sales Manager to step into a key leadership role within a premium retail environment experiencing strong growth and momentum. As a Sales Manager, you will take full ownership of the store, driving commercial performance, leading from the front, and building a high-performing, sales-focused team. This is a hands-on role suited to someone who thrives on the shop floor and leads through presence, pace and example. The Role As a Sales Manager you will take full ownership of store performance, KPIs and commercial results Lead from the front through confident, proactive selling Build, coach and develop a high-performing team Drive conversion, ATV and overall sales standards Maintain exceptional store presentation and operational standards Create a positive, energetic and results-driven cultureAbout You Proven experience as a Sales Manager in a retail store and leading a team Commercially driven and motivated by targets and results Hands on leadership style with strong presence on the shop floor Confident developing people and elevating performance Professional, driven and ambitious, with a growth mindsetPackage Competitive basic salary Uncapped commission with strong earning potential Progression linked to performance Opportunity to be part of a growing premium retail businessThis is a great opportunity for a commercially driven Sales Manager who thrives in a sales-led environment and is ready to step up and take on greater responsibility. If this aligns with your experience and ambitions, apply now or get in touch for a confidential conversation. BH35487

Call Centre Manager Based in North London Permanent Office based £38-40K per annum based on experience We are looking for a hands‑on Call Centre Manager who is comfortable answering calls as part of daily operations, especially while learning the role and supporting the team. This position offers a strong opportunity to grow within the company and expand our call centre services as we continue to develop. About the Role We're seeking an experienced, motivational Call Centre Manager who can lead our team to deliver outstanding customer service. You'll be responsible for day‑to‑day operations, coaching and developing staff, improving customer satisfaction, and ensuring our service runs smoothly and efficiently. Key Responsibilities Answer calls and provide front‑line support when needed Lead, coach, and support call centre teams Monitor performance and deliver regular reporting Implement strategies to improve customer satisfaction and team efficiency Manage staffing, scheduling, and training Handle escalations and ensure high‑quality service Help grow and expand the call centre function Collaborate with other departments to enhance customer experienceWhat We're Looking For Proven experience managing a call centre or customer service team Strong leadership and communication skills Ability to analyse data and act on insights Comfortable leading by example, including taking calls Passion for building and growing a team and serviceWhat We Offer A supportive, friendly work environment The opportunity to grow with the company and expand the service Career development and leadership growth Competitive salary and benefits The chance to shape the future of our customer service teamJob Type: Full-time Pay: £28,420.00-£40,550.01 per year Benefits: Company pension Free parkingExperience: Managing Call centre : 3 years (required)

We are recruiting for a Customer Services Lead on behalf of a client. Our client is is a leading global distributor of pharmaceuticals. Their success to date is the result of 50 years’ experience exporting medicines to their customers in over 70 countries across 6 continents. • Customer Services Manager, • Location - Watford, • 1 year fixed term contract with a review, • Salary £40,000, • Hybrid working from home 2 days a week, • Hours are Monday to Friday days (37.5 hours), • Bonus - Performance related, • Holidays 24 days plus Bank Holidays Team leadership - Lead, motivate, and coach the Customer Service team to ensure a high level of engagement and performance. Maintain excellent, prompt, and consistent customer service standards across the team. Monitor team and individual performance through monthly and quarterly KPIs and take appropriate actions where required. Drive continuous improvement in team performance, processes, and systems to increase productivity and service quality. Conduct regular one-to-one as well as team meetings to support development and cohesion and to address performance matters. Provide daily guidance and support to the Customer Service team, acting as the first point of escalation for operational issues. Minimum 3 years’ experience as Customer Service team leader or manager within the healthcare sector and ideally within the export pharmaceutical industry. Strong leadership and people management skills with the ability to motivate and support team performance. ▪ Excellent problem-solving skills with a proactive and solution focused approach. Strong verbal and written communication skills, including a professional telephone manner. Experience using ERP/order management systems

Job Description: We are recruiting for a Customer Services Lead on behalf of a client. Our client is is a leading global distributor of pharmaceuticals. Their success to date is the result of 50 years’ experience providing medicines to our customers in over 70 countries across 6 continents. • Job Title, • Location - Watford, • Salary £36,000 to £40,000 dependent on experience, • Hybrid working from home 2 days a week, • Hours are Monday to Friday days (37.5 hours), • Bonus - Performance related, • Holidays 24 days plus Bank Holidays Team leadership - Lead, motivate, and coach the Customer Service team to ensure a high level of engagement and performance. Maintain excellent, prompt, and consistent customer service standards across the team. Monitor team and individual performance through monthly and quarterly KPIs and take appropriate actions where required. Drive continuous improvement in team performance, processes, and systems to increase productivity and service quality. Conduct regular one-to-one as well as team meetings to support development and cohesion and to address performance matters. Provide daily guidance and support to the Customer Service team, acting as the first point of escalation for operational issues. Minimum 3 years’ experience as Customer Service team leader or manager within the healthcare sector and ideally within the export pharmaceutical industry. Strong leadership and people management skills with the ability to motivate and support team performance. ▪ Excellent problem-solving skills with a proactive and solution focused approach. Strong verbal and written communication skills, including a professional telephone manner. Experience using ERP/order management systems

BMW Performance Improvement Coach(s)Location: Covering the Midlands, North and SouthSalary: £43,000 per annum + £5,000 Annual Bonus + Car AllowanceContract: Full-Time, PermanentBenefits: 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Private health insurance, Pension contrib

A mental wellbeing platform is seeking a Wellbeing Coach to support clients facing challenges such as stress and low mood. The role involves delivering remote sessions aimed at improving clients' wellbeing and performance. Candidates should be fluent in Romanian and hold relevant qualifications in p

The ideal candidate has a proven sales leadership track record, is a supportive coach, and utilizes data for performance management. A leading environmental services provider in the United Kingdom is seeking a Team Leader to drive sales performance. This role involves coaching a sales team in the fi

The role involves delivering high-quality coaching sessions, creating tailored training plans, and supporting clients in achieving their fitness goals. A prestigious golf and fitness venue in Hatfield is seeking a qualified coach or personal trainer passionate about fitness and lifestyle.

This hands-on role emphasizes improving business development and recruitment standards, with responsibilities including coaching on lead generation, enhancing CRM use, and challenging performance. A recruitment specialist firm in Greater London is seeking a Sales Performance Trainer.

Netball Performance Programme Coach Ref: WC1211. Are you an ambitious, energetic and inspiring Netball Coach looking to make a real impact in a nationally recognised performance environment? The. UK s leading FE sports academies‑is seeking a dynamic coach to join our outstanding Netball Performanc

A leading retail brand is seeking a Lead Store Advisor to drive sales and mentor team members in a vibrant store environment.This role demands strong leadership and communication skills, along with a passion for the retail industry.You will be responsible for superior customer experiences, operation

A premier coaching firm in London is seeking a dedicated Performance Coach to instruct clients, conduct health assessments, and maintain client engagement. The ideal candidate will have at least two years of coaching experience and a degree in Kinesiology or Sports Science.

A professional services group in the UK is seeking a Sales Induction & Performance Trainer to enhance the performance of telesales teams. You'll deliver training programs, coach individuals, and support best-practice sales behaviors while traveling regularly to regional offices. The ideal candidate

Design and facilitate leadership programmes to strengthen Channel Sales Manager and Team Lead capability across coaching, performance leadership and team engagement. As our UK sales organisation continues to scale, we are looking for a Sales Enablement & Training Lead to elevate the performance, cap

A global data solutions provider is seeking a highly skilled Senior Performance Consultant to empower sales teams through coaching and tailored learning experiences. This role focuses on enhancing performance by developing effective coaching programs, identifying opportunities for skills development

This role focuses on hands-on training, coaching, and fostering a high-performance culture. A leading executive search firm in Greater London is seeking an L&D Specialist to drive consultant performance development.

A prominent further education college in the UK seeks a dynamic coach for the Netball Performance Programme. This role involves coaching, collaborating with staff, and fostering both athletic and academic success.

A premium coaching service is seeking a Certified Nutritionist for a full-time remote role.

A prominent football club in Greater London seeks a Junior Performance Coach to oversee athletic development for youth players aged U9 to U16. The role involves planning and delivering training sessions, conducting performance monitoring, and collaborating with multidisciplinary teams.

This role involves designing and delivering sales training programs while providing one-on-one coaching to enhance team performance. The ideal candidate should have a proven B2B sales background, experience in sales training or coaching, and excellent communication skills. A market-leading HR Consul

A leading mental health platform in the UK seeks a Wellbeing Coach to provide remote coaching sessions.

A global data solutions provider in the UK is looking for a Senior Performance Consultant to enhance the performance of their global sales organization. This role involves coaching, skill development, and designing tailored learning experiences. The ideal candidate should have a successful backgroun

A leading consultancy firm is seeking a Supercoach Sales Trainer to enhance the performance of their telesales team. The position requires strong communication skills and a proven track record in coaching within a call center environment.

A sports organization in Greater London is seeking a Physical Performance Coach for its Women's Academy. You will implement performance strategies, collaborate with various teams, and monitor players' growth. Required qualifications include a post-graduate degree in Strength and Conditioning, coachi

This job may suit a young person taking a gap year who may be considering a future in Physical Education or Sport.This role is a great opportunity to gain valuable work experience and training in a highly successful and professional environment.The successful applicant will have the ability to suppo

Physical Performance Coach (Development Squad). As part of the IDP process, collaboratively create bespoke physical performance programs and strategies that clearly underpin football performance, physical development and robustness. Lead the development and delivery of physical profiling and monitor

A leading soccer academy in the United Kingdom is seeking a Strength & Conditioning Coach to enhance player fitness and performance using best practices. The role involves collaborating with technical staff and managing performance programs, ensuring player safety and compliance.