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Project OverviewThis pilot project aims to improve the accuracy and completeness of customer records within internal systems. The work involves verifying and updating confidential and sensitive customer information, including personal details and data relating to individual needs or circumstances.Because of the nature of the information being collected, customers may be cautious or hesitant. The project therefore requires someone who can communicate with reassurance, professionalism, and clarity.There are three roles to be filled.NEC system experience is preferred, Housing experience is essential. Initially 10 weeks to assess and then there will potentially be an extension. Purpose of the Role (2x required)To contact existing customers and verify or update confidential information in a sensitive, compliant, and customer-focused manner.Key ResponsibilitiesMake outbound calls using approved scripts designed to reassure customers about the purpose and safety of the data collection.Confirm and update confidential customer information with accuracy and careHandle sensitive conversations with empathy, professionalism, and patienceManage customer reluctance or concerns in a calm and supportive wayRecord outcomes clearly and securelyFollow GDPR, data protection, and internal confidentiality procedures at all times.Purpose of the Role (x1 required) To accurately input, validate, and maintain confidential customer information collected by the outreach team.Key ResponsibilitiesReview sensitive data gathered through outbound callsAccurately embed and update customer records within NEC or other internal systemsEnsure all information is handled securely and in line with data protection standardsIdentify gaps, inconsistencies, or issues requiring follow-upSupport quality assurance and reporting processesMaintain strict confidentiality at all timesGeneral Requirements for All RolesProfessional, calm, and empathetic communication styleAbility to handle sensitive conversations with confidence and careStrong organisational and record-keeping skillsReliability and consistency in following structured processesComfortable working within a pilot environment where processes may evolveWhat you'll get in returnHourly rates and weekly payOption to be paid PAYE or UmbrellaFull time, weekday hoursWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

I’m currently working with a nationally recognised claimant law firm, widely regarded as one of the UK’s leading specialists in clinical negligence and serious injury litigation. The firm is consistently ranked by the leading legal directories, including The Legal 500 and Chambers & Partners, and is known for acting on complex, high value, and life changing claims for individuals and families. Due to continued growth, the firm is now recruiting Clinical Negligence Solicitors to join its expanding and well established team. The Firm This is a practice that has built its reputation on: • Technical excellence, • Empathy and client care, • Outstanding results in complex claims The team includes nationally respected specialists accredited by APIL, AvMA and the Law Society, and the culture is genuinely people focused, both for clients and employees. The firm is also well known for its progressive and flexible approach to working. Hybrid and remote models are fully embedded, with minimal office attendance required depending on preference. The Role You will manage a claimant clinical negligence caseload, handling matters from instruction through to resolution or litigation. The work is meaningful and often complex, involving serious injury and challenging medical issues. You will be supported by an experienced infrastructure of medical experts, counsel and specialist support teams. Key Responsibilities • Managing a clinical negligence caseload independently, • Drafting pleadings and key litigation documents, • Negotiating settlements and preparing cases for trial, • Liaising with clients, medical experts and counsel, • Delivering clear, compassionate and practical advice, • Maintaining compliant and accurate case records, • Contributing to departmental performance and service delivery There will also be opportunities to contribute more broadly to the team, including mentoring colleagues and supporting complex, high value cases. About You The firm is open to candidates from a range of backgrounds and will tailor the role accordingly. You will ideally be: • A qualified solicitor or equivalent with clinical negligence experience, • Confident managing your own files and progressing cases proactively, • A strong drafter and communicator, • IT literate and comfortable with case management systems, • Collaborative and supportive in your approach Salary and Benefits The firm offers a highly competitive and comprehensive package, including: • Competitive salary with performance related bonus, • 35 hour working week, • 35 days annual leave, including bank holidays and Christmas closure, • Option to purchase additional leave, • Enhanced holiday entitlement with long service, • Hybrid and remote working options, • Enhanced maternity, paternity and IVF policies, • Company sick pay, • Contributory pension, salary sacrifice available, • Life assurance, • Health cash plan, covering dental, optical and routine medical costs, • Monthly recognition awards and funded social events, • Clear progression pathways, • Ongoing structured training and development Interested? Whether you are looking to deepen your expertise or take the next step in your career, this is an opportunity to join a market leading clinical negligence practice offering high quality work, genuine flexibility and long term progression. For a confidential discussion or to apply, please contact Rachael Atherton at G2 Legal Recruitment or message me directly.

Opportunity Overview The role of Senior Technician (Aerodynamics) is key to ensuring that students within SSEE can receive the best student experience possible in the degree programmes that encompass Aeronautical & Mechanical Engineering as well as supporting students from other degree programmes where required. The successful candidate will provide positive, proactive support to ensure the safe and efficient operation of a range of fluid flow and thermo-fluid systems including wind tunnels, simple gas turbines and compressors. The role holder will take responsibility for the daily operations of the Aeronautical & Mechanical Engineering Laboratory and associated facilities and equipment, support the provision of taught laboratory classes and enable research and project work including working with CAD and manufacturing of testing models, in particular wind tunnel models. The successful candidate will contribute to maintaining high standards of laboratory safety, sustainability, and operational excellence. As part of a collaborative team, the role holder may also be expected to provide support across other areas to ensure a seamless and efficient service. We are particularly interested to hear from candidates who also have experience in one or more of the following areas: 3D printing and design, manufacturing test models, maintaining experimental systems and experience working with thermo-fluid systems. Some knowledge and experience of the aerospace industry would also be desirable. Note this opportunity may close early depending on applications volume. Key Responsibilities • Specialist advice - Maintains expert level knowledge in one or more identifiable specialisms. Provides advice in their specialist area(s). Maintains knowledge in one or more identifiable specialisms. Recognises and identifies the boundaries of their own specialist knowledge., • Equipment maintenance – Liaising with technician management staff prioritise equipment maintenance. Investigates causes of equipment issues and seeks resolution following department procedure. Escalates unresolved issues. Documents and closes equipment maintenance incidents according to university procedures. The University’s School of Science, Engineering and Environment (SSEE) SSEE is a large multi-disciplinary School comprising around 400 staff, including around 50 highly skilled technicians and approximately 4500 students studying on a range of taught and research programmes at BSc, BEng, MEng, MSc, MPhil and PhD level. SSEE embraces subjects as diverse as Zoology, Parasitology, Mathematics, Computer Science, Engineering, Geography, Biomedical Science, Architecture and Construction Management, in a range of locations on the Peel Park campus. What's in it for you? • Competitive salary - and excellent pension scheme, • An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!, • Flexible working - we support a culture of flexible and agile working to help you find the right balance, • Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential, • Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives

About The Role Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Highways At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. Youll be joining our Civils projects team.We deliver specialist civil engineering for the private and public sectors across the UK, building strong relationships based on a collaborative approach. Want to come and be a part of it? What will you be doing? You'll manage all engineering activities including engineering control, setting out and providing direction to workforce and leading Quality control systems to ensure compliance with project design and specifications. Line management responsibility for other Site and Graduate/Trainee Engineers. You'll ensure the highest possible Health, Safety & Environmental standards are employed across all projects, adhering to M Group health and safety policy/ environmental policy and actively supporting the It Starts With Me (ISWM) culture that is an integral part of the M Group working environment. You'll meet client expectations and ensure excellent communication skills with all project stakeholders. Survey & Engineering Control, and be responsible for checking all sub-contractor and direct labour works. Reviewing design and proposing solution by raising RFI's and communicating to relevant parties i.e. Designers / Sub Contractors. You'll work with the Site Agent in monitoring HSEQ aspects of the project including Project Health and Safety File. Assist managing the permit process including CAT scanning and issuing Permits. Keep accurate records including site diary, records of works activities, resource allocations and as-built information using AutoCAD. Input into collaborative planning for site work. Assisting developing both short term and long term programmes. You'll assist the commercial team with managing valuations, early warnings and compensation events. We may required you to work nights from time to time. What youll bring Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition scheme In addition, this role offers;, • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • My Car Choice our salary sacrifice EV/ Hybrid car scheme, • Private health care and health care cash plan, • 28 days annual leave plus bank holidays, • Recommend a friend get rewarded for introducing people to us!, • Holiday purchase scheme, • Wereresponsibleand go further for our people, clients, communities and the planet, • Wereopenand seek new and better ways of exceeding expectations, • Weretogetherand as one team; the whole is greater than the sum of the parts #MGroupH